2009-2015 GRADUATE SURVEY SUMMARY Cayuga Community College
DECEMBER 2015
College Mission: We are Cayuga Community College, dedicated to providing students with diverse learning opportunities to discover their passions and advance
their personal and professional growth.
TABLE OF CONTENTS
To Our Community ________________________________________________________________ 1
Survey Overview __________________________________________________________________ 4
Student Outcomes Summary _____________________________________________________ 5
Educational Outcomes ____________________________________________________________ 6
Employment Outcomes ___________________________________________________________ 9
Financial Aid _____________________________________________________________________ 11
Survey Respondent Background _______________________________________________ 13
Appendix A - Primary Outcomes by Graduation Year ________________________ 16
Appendix B – Transfer Institutions ____________________________________________ 17
Appendix C – Representative Employers by Sector __________________________ 18
2009 – 2015 GRADUATE SURVEY SUMMARY
Page 1 Cayuga Community College December 2015
To Our Community
SURVEY HIGHLIGHTS
Cayuga Community College enrolls over 4,000 students each academic year. During the
past 10 years, over 5,300 degrees and certificates have been awarded.
The Cayuga Community College Alumni Association and Office of Institutional Research
and Planning collaborated to create and conduct the 2009-2015 Graduate Survey. Input
was sought from many individuals for the purpose of designing questions that would be
useful in understanding student outcomes.
Two hundred sixty six (266) responses were collected and analyzed. Eighty-one percent
(80.6%) responded that they had been employed subsequent to graduation. Of those
students (266), six indicated that they were self-employed and eleven graduates reported
that they held two or three part-time positions.
Current Activity-Mark all that apply. (N = 266) Number %
Employed (full time) 116 35.2%
Employed (part time) 68 20.6%
Continuing my education (college/technical) 89 27.0%
Serving in the Armed Forces 1 0.3%
Unemployed (seeking employment) 32 9.7%
Unemployed (not seeking employment) 6 1.8%
Other 18 5.5%
Mark all that Apply Total 330 100.0%
Generally, graduates who responded are very satisfied with their educational experiences
at Cayuga Community College. Over ninety percent (90.8%) indicated that Cayuga
Community College helped them meet their educational goals.
THE BEST THING
When graduates responded to the question, “What was the best thing about your overall
Cayuga Community College collegiate experience,” respondents frequently indicated that
their professors’ accessibility, knowledge, helpfulness, caring, and ability to motivate was
2009 – 2015 GRADUATE SURVEY SUMMARY
Page 2 Cayuga Community College December 2015
highly valued. Graduates reported that supportive staff, small classes, convenient location,
and cost were also important to them. Many graduates commented that the course
content itself and gaining career skills were useful. The flexibility of academic offerings
benefitted those who wanted to enroll in both online and on-campus programs as well as
those who wished to pursue their education in combination with a work schedule.
Intangible gains such as developing self-confidence and feeling a sense of accomplishment
and achievement were also reported. Graduates emphasized that participating in clubs,
college organizations, tutoring, and athletics made them feel involved and created a sense
of camaraderie. Many graduates reported making connections with faculty, staff and other
students as a result of their enrollment as “the best thing.”
ONE IMPROVEMENT
When asked what one thing Cayuga Community College could do to improve, graduates
offered many suggestions about instruction, co-curricular activities, advisement, and
other support. Graduates frequently suggested that improvements could be made
regarding the number, variety, and scheduling of classes and degrees. The level of
academic challenge could be increased according to four graduates.
Suggestions about co-curricular activities included a request for more cultural
experiences, an increase in the number of clubs and activities, and for additional
encouragement to participate in those activities. Advisement improvements that were
recommended included helping students identify and communicate with advisors.
Improving the content of advisement communications was also viewed as essential.
Other improvements requested by graduates included: better daycare, more support for
non-traditional students, and equivalent college publications for online students.
Graduates frequently mentioned that assistance with career development and
employment as areas that required improvement. Respondents perceived the value of
internships and thought that more internship opportunities could be developed.
Graduates mentioned facilities and service improvements. Graduates thought that fitness
center access, food options and student areas could be expanded. The lack of security in
classrooms was noted as a concern by one graduate. Student housing was identified as a
potential improvement. Overall, suggestions were made about expanding the office hours
2009 – 2015 GRADUATE SURVEY SUMMARY
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in the following areas: library, business office, financial aid, registrar and advisement.
Additional assistance from counselors and financial aid personnel was requested.
A few students thought that the cost of attendance could be reduced. In addition, textbook
prices were identified as excessive, especially when a faculty member did not use the
textbook extensively for the course. A request was made to communicate more broadly
that scholarships were available to students.
SUMMARY
Cayuga Community College has confirmed that students who attend the college are
realizing their educational goals. In accordance with the college mission, graduates have
demonstrated personal and professional growth by earning additional degrees and
working in careers related to their Cayuga Community College studies. A majority of those
who have accessed financial aid feel that they have the capacity to meet their repayment
obligations.
We thank all of those who participated in the survey. If you have any questions about the
information included in this report, please do not hesitate to contact us.
Sincerely,
Mary J. Kriever Carol Runge, D.M. Director of Alumni Affairs Director of Institutional Research and Planning Email: [email protected] Email: [email protected] Cayuga Community College Alumni
2009 – 2015 GRADUATE SURVEY SUMMARY
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Survey Overview
SURVEY PROCEDURE
Graduates responded to the 2009-2015 graduate survey between July 23 and October 8,
2015. In July, emails with a link to the survey were sent to graduates. In September, a
postcard was mailed to over 3,500 graduates with valid postal addresses. The survey was
officially closed on October 22, 2015. Two respondents from each graduation year were
randomly selected to receive a $50 gift card.
NUMBER OF RESPONSES
269 individual survey responses were received. Responses from three individuals who
submitted two survey responses were removed from the database.
Graduate Year Number Graduates Response Rate
2009 19 476 4.0%
2010 26 581 4.5%
2011 41 573 7.2%
2012 41 648 6.3%
2013 42 593 7.1%
2014 49 540 9.1%
2015 48 458 10.5%
Grand Total 266 3,869 6.9%
On average, seven percent of those who were invited to complete the survey responded.
Because the number of responses from each class was a small number, aggregate
information is presented in this report.
2009 – 2015 GRADUATE SURVEY SUMMARY
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Student Outcomes Summary
Overall, Did Your Cayuga Community College Program Help You Meet Your Educational Goals?
Response Number % % of those who responded
No 21 7.9% 9.2%
Yes 208 78.2% 90.8%
Did not answer 37 13.9% 100.0%
Total 266 100.0%
Overall, Did Cayuga Community College Help You Meet Your Career Goals?
Response Number % % of those who responded
No 62 23.3% 27.0%
Yes 168 63.2% 73.0%
Did not answer 36 13.5% 100.0%
Total 266 100.0%
Has Your Education At Cayuga Community College Improved Your Life?
Response Number % % of those who responded
Definitely Yes 119 44.7% 51.7%
Probably Yes 63 23.7% 27.4%
Uncertain 29 10.9% 12.6%
Probably No 10 3.8% 4.3%
Definitely No 9 3.4% 3.9%
Did not answer 36 13.5% 100.0%
Total 266 100.0%
Responses by class year for these three questions are reported in Appendix A.
2009 – 2015 GRADUATE SURVEY SUMMARY
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Educational Outcomes
ACADEMIC GROWTH
How much did your educational experience at Cayuga Community College contribute to
your growth in each of the following areas?
Area
Percentages
Very Much Somewhat
Very Much &
Somewhat Very Little NA N
Written Communication 47.4% 42.2% 89.6% 8.3% 2.2% 230 Locate/Interpret/Analyze and Apply Information 45.9% 43.7% 89.5% 7.9% 2.6% 229
Oral Communication 43.9% 41.7% 85.5% 10.5% 3.9% 228
Development of Well-Reasoned Arguments 39.2% 37.4% 76.7% 14.5% 8.8% 227
Creative Works of the Imagination 37.1% 39.3% 76.4% 13.5% 10.0% 229
Mathematical Equations 37.1% 35.8% 72.9% 17.9% 9.2% 229
Personal Physical and Mental Health 35.8% 37.1% 72.9% 18.8% 8.3% 229
Diversity within our Culture 35.8% 36.7% 72.5% 17.9% 9.6% 229
Basic Operations of a Personal Computer 34.1% 31.9% 65.9% 21.0% 13.1% 229 Use and Application of the Scientific Method 31.0% 36.7% 67.7% 19.7% 12.7% 229
Rights and Responsibilities as a Citizen 27.8% 33.5% 61.3% 23.5% 15.2% 230
American History 27.3% 31.7% 59.0% 20.3% 20.7% 227
World History 23.5% 31.0% 54.4% 20.8% 24.8% 226
Global Issues 20.9% 37.4% 58.3% 25.2% 16.5% 230
Graduates reported high percentages of growth in areas related to communications and
analytical thinking. Fewer graduates indicated that their studies led to growth in history
and global issues.
2009 – 2015 GRADUATE SURVEY SUMMARY
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Educational Outcomes (Continued)
TRANSFER
One hundred twenty two (122) graduates reported that they transferred after graduation.
Of these students, 53 indicated that they earned a degree from another institution. Of
those who described their subsequent degree, a majority (41 of 50) indicated that they
earned a Bachelor’s degree.
Degree Earned from Another Institution
Associate's degree 1
Bachelor's degree 41
Master's degree 7
Technical Program (certificate/diploma) 1
Grand Total 50
No, 46%Yes,
54%
After graduation, did you transfer?N=227
2009 – 2015 GRADUATE SURVEY SUMMARY
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Educational Outcomes (Continued)
Ninety-three percent (93.3%) of survey respondents reported that Cayuga Community College
prepared them adequately, more than adequately, or very well for further study.
Approximately fifty percent (50.8%) agreed that Cayuga Community College prepared them very
well for further study.
More than Adequately
20.0%
Adequately22.5%
Less than Adequately
4.2%Very Poorly
2.5%
Very Well50.8%
How well did Cayuga CC prepare you for further study? (N = 120)
2009 – 2015 GRADUATE SURVEY SUMMARY
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Employment Outcomes
EMPLOYMENT BY SECTOR
Please see Appendix C for a representative list of employers by sector.
Education, 13.4%
Financial/Banking/Insurance, 4.9%
Government/Municipal, 7.0%
Healthcare, 16.9%
Hospitality/Food Service/Tourism,
7.0%
Human Services, 10.6%
Manufacturing, 7.0%
Military, 0.7%Other, 2.1%
Professional Svcs/Small
Business, 14.1%
Retail, 12.7%
Security/Protection/Corrections, 3.5%
EMPLOYMENT BY SECTOR (N = 143)
2009 – 2015 GRADUATE SURVEY SUMMARY
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Employment Outcomes (Continued)
EMPLOYMENT PREPARATION
Graduates who worked in a position related to their Cayuga Community College programs
reported a greater sense of being prepared. One hundred percent (100.0%) of those
whose positions were highly related reported that Cayuga Community College prepared
them Very Well or Adequately for the work.
Very Well & Adequately %
Poorly & Not at All %
Does Not Apply - Job Not Related to my program
Did not Answer
Total
(N = 170)
Highly Related 100.0% 0.0% 0.0% 100.0% Moderately Related 96.7% 0.0% 3.3% 100.0%
Slightly Related 60.6% 15.2% 21.2% 3.0% 100.0%
Not Related at All 19.6% 17.6% 62.7% 100.0%
Total 67.6% 8.2% 23.5% 0.6% 100.0%
Graduates were employed in a variety of positions.
Employment Category Number %
Executive/Manager/Supervisor 21 13.5%
Nursing 21 13.5%
Education 18 11.6%
Administrative Assistant/Clerical 15 9.7%
Technical 15 9.7%
Human Services 9 5.8%
Assistant/Associate/Analyst 7 4.5%
Financial 7 4.5%
Hospitality/Food Service 7 4.5%
Professional Services 7 4.5%
Customer Service 6 3.9%
Other 6 3.9%
Protective Svcs/Corrections/Security 5 3.2%
Sales 5 3.2%
Transportation/Maintenance 4 2.6%
Self-employed 2 1.3%
Total 155 100.0%
2009 – 2015 GRADUATE SURVEY SUMMARY
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Financial Aid
HOW MUCH DO YOU OWE ON A STUDENT LOAN FOR YOUR CAYUGA COMMUNITY COLLEGE STUDIES?
Outstanding CCC Student Loans Number %
$0 (Zero) 12 5.5%
>$0 and <=$5,000 10 4.5%
>$5,000 and <=$10,000 18 8.2%
>=$10,000 and <$20,000 26 11.8%
>=$20,000 12 5.5%
Unsure/Don't Know/Unreported 18 8.2%
No Loan 124 56.4%
Number of Responses 220 100.0%
A majority (56.4%) of graduates indicated that they were not currently repaying a student loan.
HOW MUCH DO YOU OWE ON ALL YOUR STUDENT LOANS, INCLUDING YOUR CAYUGA COMMUNITY COLLEGE LOANS?
All Outstanding Student Loans Number %
>=$0 and <$10,000 17 7.7%
>=$10,000 and <$20,000 21 9.5%
>=$20,000 and <$40,000 23 10.5%
>=$40,000 and <$60,000 12 5.5%
>=$60,000 7 3.2%
Unsure/Don't Know/Unreported 16 7.3%
No Loan 124 56.4%
Grand Total 220 100.0%
When the amount of Cayuga Community College outstanding student loans was calculated
as a percentage of all outstanding student loans, the median percentage of Cayuga
Community College outstanding loans equaled 55.6% (of 72 graduate respondents). The
mode (most frequent) percentage for Cayuga Community College outstanding student
loans equaled 100%.
2009 – 2015 GRADUATE SURVEY SUMMARY
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Financial Aid (Continued)
Graduates were asked if their current salary was sufficient to meet a loan payment. Of the
91 responses, 38.4% indicated that their current salary was not sufficient. Fifty six
respondents (61.6%) reported that their current salary was sufficient to meet a loan
payment.
The distribution of respondents who answered that a current salary was sufficient
compared to those who reported that a current salary was not sufficient were similar.
However, the percentage of AAS degree earners who reported a sufficient salary for loan
repayment was somewhat higher.
Salary is Sufficient to Repay Student Loans
Degree No Yes
AA 34.3% 33.9%
AAS 40.0% 46.4%
AS 25.7% 19.6%
100.0% 100.0%
As income levels increase, students report an increased capacity to repay outstanding
student loans.
Salary is Sufficient to Repay Student
Loans
Current Salary No Yes
Less than $20,000 12 10
$20,000 to $39,999 8 20
$40,000 to $59,999 6 17
>=$60,000 7
Total 35 56
2009 – 2015 GRADUATE SURVEY SUMMARY
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Survey Respondent Background
The total number of awards earned by survey respondents equaled 285 AA, AS, AAS degrees or
certificates.
Award Number
AA-Liberal Arts and Social Science: Adolescence Education 2
AA-Liberal Arts and Social Science: Childhood Education 6
AA-Liberal Arts and Social Science: Humanities and Social Science 105
AAS-Accounting 6
AAS-Business Administration 27
AAS-Computer Hardware/Software 3
AAS-Computer Information Systems 3
AAS-Criminal Justice - Corrections 8
AAS-Criminal Justice - Police Science 11
AAS-Early Childhood 4
AAS-Electrical Technology 2
AAS-Mechanical Technology 3
AAS-Nursing 19
AAS-Telecomm-Audio/Radio 7
AAS-Telecomm-Broadcast 7
AAS-Telecomm Technology 1
AS-Business Administration 16
AS-Computer Science 9
AS-Geographic Information Systems (GIS) 4
AS-Liberal Arts and Science: Health Science 5
AS-Liberal Arts and Science: Math 4
AS-Liberal Arts and Science: Math and Science 25
AS-Studio Art and Design 5
Certificate-Criminal Justice 1
Certificate-General Business 1
Other 1
Grand Total 285
Note: 19 respondents earned two degrees.
2009 – 2015 GRADUATE SURVEY SUMMARY
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Survey Respondent Background (Continued)
Thirty-two percent (32.3%, 70/217) of survey respondents previously enrolled in college
courses offered by a high school. Twenty percent (19.8%, 43/217) had enrolled in Cayuga
Advantage high school courses.
A majority (87.6%) of respondents were primarily full-time students. Thirteen percent of
respondents earned a Cayuga Community College degree while enrolled primarily online.
Over fifty percent (55.8%) were enrolled on the Auburn campus and thirty percent
(30.4%) were enrolled on the Fulton campus.
Campus Full Time (>= 12 credits) Part Time Total
Auburn 49.3% 6.5% 55.8%
Fulton 29.0% 1.4% 30.4%
Online 9.2% 4.6% 13.8%
Total 87.6% 12.4% 100.0%
Over eighty percent (83.4%) enrolled in at least one online learning experience.
Percent Online Number
0% (none) 36
1 - 25% 129
26 - 50% 16
51 - 75% 7
76 - 100% 29
2009 – 2015 GRADUATE SURVEY SUMMARY
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Survey Respondent Background (Continued)
Minority Not a Minority Total
Number % Number % Number %
Female 13 6.4% 142 70.0% 155 76.4%
Greater than or equal to age 25 9 4.4% 94 46.3% 103 50.7%
Less than age 25 4 2.0% 48 23.6% 52 25.6%
Male 8 3.9% 40 19.7% 48 23.6%
Greater than or equal to age 25 7 3.4% 29 14.3% 36 17.7%
Less than age 25 1 0.5% 11 5.4% 12 5.9%
Total 21 10.3% 182 89.7% 203 100.0%
Cayuga County35.5%
Onondaga County12.4%
Oswego County24.4%
Other New York State County
18.0%
Outside of New York State
9.7%
Current Residence (N = 217)
2009 – 2015 GRADUATE SURVEY SUMMARY
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Appendix A - Primary Outcomes by Graduation Year
Overall, did your Cayuga Community College program help you meet your educational goals?
Yes No Total
Year Number % Number % Responses
2009 15 83.3% 3 16.7% 18
2010 18 81.8% 4 18.2% 22
2011 31 96.9% 1 3.1% 32
2012 34 100.0% 0 0.0% 34
2013 30 81.1% 7 18.9% 37
2014 42 91.3% 4 8.7% 46
2015 38 95.0% 2 5.0% 40
Total 208 90.8% 21 9.2% 229
Overall, did Cayuga Community College help you meet your career goals?
Yes No Total
Year Number % Number % Responses
2009 13 72.2% 5 27.8% 18
2010 14 63.6% 8 36.4% 22
2011 24 75.0% 8 25.0% 32
2012 27 79.4% 7 20.6% 34
2013 26 70.3% 11 29.7% 37
2014 32 69.6% 14 30.4% 46
2015 32 78.0% 9 22.0% 41
Total 168 73.0% 62 27.0% 230
Has your education at Cayuga Community College improved the quality of your life?
Definitely Probably
Def/Prob Yes Uncertain Definitely Probably
Def/Prob No
Yes Yes % Uncertain % No No % Total
2009 9 4 72.2% 2 11.1% 1 2 16.7% 18
2010 11 2 59.1% 4 18.2% 2 3 22.7% 22
2011 14 9 71.9% 9 28.1% 0.0% 32
2012 22 9 91.2% 2 5.9% 1 2.9% 34
2013 20 9 78.4% 2 5.4% 4 2 16.2% 37
2014 20 19 84.8% 6 13.0% 1 2.2% 46
2015 23 11 82.9% 4 9.8% 1 2 7.3% 41
Total 119 63 79.1% 29 12.6% 9 10 8.3% 230
2009 – 2015 GRADUATE SURVEY SUMMARY
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Appendix B – Transfer Institutions
Survey Respondent Transfer Institutions
Arizona State University
Columbia College
Eastern Kentucky University
Florida Atlantic University
Ithaca College
Keuka College
Le Moyne College
Onondaga School of Therapeutic Massage
Pennsylvania College of Health Sciences
Richland Community College; Amberton
Roberts Wesleyan College
Rochester Institute of Technology
Saint Leo University
Siena College
Southern New
Southern New Hampshire University
St. John Fisher College
St. Joseph's Hospital College of
Sullivan University (Lexington
SUNY Albany
SUNY Brockport
SUNY Broome
SUNY Buffalo State
SUNY Cortland
SUNY Delhi
SUNY Empire State (12)
SUNY Fredonia
SUNY Monroe CC
SUNY Oswego (29)
SUNY Polytechnic
SUNY Potsdam
SUNY Upstate Medical University
Syracuse University
Syracuse University
University of Massachusetts Lowell
University of Pennsylvania
University of Phoenix
Wells College
Number of Graduates < 10 if not identified in ().
2009 – 2015 GRADUATE SURVEY SUMMARY
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Appendix C – Representative Employers by Sector
The following list is comprised of a sample of employers by sector as reported by survey respondents. One hundred forty-two (142) individuals provided employer information.
EDUCATION
Cayuga Community College (6) * SUNY Oswego (2) * Fulton School District (2) * Auburn Enlarged School
District * Jordan Elbridge Central School District * Cayuga-Onondaga BOCES (2) * Port Byron Central School
District * Cayuga County Community College Foundation * Faculty Student Association of Cayuga
Community College * Cedarville University * Rochester Institute of Technology * Tower School of English
FINANCIAL/BANKING/INSURANCE
Berkshire Hathaway * Empower Federal Credit Union * Fulton Savings Bank * Knauf Shaw LLP Attorneys at
Law * New York Life * Savannah Bank * Wayne Coop Insurance Company
GOVERNMENT/MUNICIPAL
U.S. Department of Justice, Federal Bureau of Prisons * U.S. Federal Court System * State of Arizona * City of
Ithaca * Town of Phelps * Mohawk Council of Akwesasne * Albany Public Library * Seymour Public Library
HEALTHCARE
Auburn Community Hospital (4) * Oswego Hospital (2) * Oswego Health Manor (3) * St. Joseph’s Hospital
Health Center (2) * Summerwood Medical * Syracuse Veteran’s Hospital * University of NM Hospital * NY
Upstate Medical University (4) * Cortland Regional Medical Center * Access to Home Healthcare * East Hill
Family Medical, Inc. * Grand View Health * Oswego County Health Department *
HOSPITALITY/FOOD SERVICE/TOURISM
Belhurst Castle * Best Western * Bluewater Grill * Cayuga County Office of Tourism * Fajita Grill * Mesa
Grande Taqueria * Olive Garden * Walt Disney Parks and Resorts * Universal Studios
HUMAN SERVICES
Fulton Community Development Agency * Catholic Charities of the Finger Lakes * Hillside Family of
Agencies (2) * Hillside Children’s Center (2) * Country Roots Child Care * New York State Justice Center for
the Protection of People with Special Needs * Riverview Children’s Center * Seneca Cayuga ARC *
Skaneateles Early Childhood Center * Sweetheart Daycare YMCA * YMCA
2009 – 2015 GRADUATE SURVEY SUMMARY
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Appendix C – Representative Employers by Sector (Continued)
MANUFACTURING
American Steel and Aluminum * AmeriCorps Novellis * Bristol-Myers Squibb * Cayuga Milk Ingredients *
Emerald Equipment Systems * ITT Goulds Pumps * Mackenzie Childs * Welch Allyn Inc. (3) * ZF/TRW
Automotive
PROFESSIONAL SERVICES/SMALL BUSINESS
Community Computer Services (2) *Dependable Disposal * Lawn and pet care * John Welch Enterprise *
Kelly Connect * Latorra, Paul & McCann Advertisting * Mustang Lighting, Inc. * Myshopangel * Nasiff
Associates, Inc. * Ready to Run Designs * SaxBST, LLP * Schwan’s Home Food Service * Smiley’s Town and
Country * The Partners Group * Fulton Screen Printing
RETAIL
B and T Sports Shop * JCPENNY * Auburn Movieplex * Byrne Dairy * Forever 21 * Fox Dealerships * Fuccillo
Nissan * Kinney Drugs * Marshalls * Massage Envy * Onco360 Pharmacy * Sams Club * Uncle Bob’s Storage *
Walmart (2) * Wegman’s Food Markets, Inc. (2)
SECURITY/PROTECTION/CORRECTIONS
Finger Lakes Mall Security * GRS Secure Solutions * International Fire Shield * Lea County Correctional
Facility * Rapid Response Monitoring
OTHER
Marine Corps * Loretto * Country Club of Ithaca * 92nd Y * Auxiliary Services * Consumer Reports * FedEx *
Gannett * Advocates, Inc. * ARISE * Sodexo * News Channel 9 * BathFitter * Shotz