2010Atlantic Universities Human Resources
ConferenceSaint Francis Xavier
University
Marathon Human ResourcesOctober 14, 2010
Strategic Recruitment and Retention
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Objectives
To share some ideas about Recruitment and Retention
Challenge HR professionals to be strategic
Discuss issues in the context of your environment
Invite dialogue about how to support the sustainability of organizations through Recruitment and Retention
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Your Context
Fiscal restraints Two sides of the house Global competition Shrinking workforce Generational opportunities Presenteeism
Other examples?
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The strategic HR challenge Being recognized as a partner
who brings more than process
We want to be a part of delivering the strategy
i.e. Strategic recruitment vs staffing-up
Gaining ‘buy-in’ with decision makers
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Case Study: Emerging Leaders AVH (2009)
Context:
High turnover rates/pending retirements
Efforts put in to Succession Planning and supporting Managers
Initiatives:
Mission Vision Values Leadership Forum Healthy Workplace Initiatives Leadership Model Development Mentoring Leadership Development
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Case Study: Emerging Leaders AVH (2009)
Emerging Leaders defined as leaders who have taken on new formal roles from within AVH
We wondered if the Organizational and Leadership Development initiatives influenced their decision to aspire to a formal leadership role
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Case Study: Emerging Leaders AVH (2009)Q. Prior to taking on your present
role which of the following aspects of leadership development at AVH were you aware of:
The AVDHA Mission, Vision and Values: Yes 94% No 6%
The AVDHA Strategic Objectives: Yes 83% No 17%
Healthy Workplace Initiatives: Yes 88% No 12%
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Case Study: Emerging Leaders AVH (2009)
Q. Did your manager influence your decision to pursue a leadership role:
Yes 61% No 39%
Q. Were you influenced by other leaders or specific leadership activities:
Yes 66% No 33%
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Case Study: Emerging Leaders AVH (2009)Q. As you have developed in your
present leadership role what has helped you?
Engaging in the Leadership Development Assessment Process: Yes 94% No 6%
Understanding the Leadership Model: Yes 100%
Leadership Forum Interaction: Yes 94% No 6%
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Case Study: Emerging Leaders AVH (2009)Q. As you have developed in your
present leadership role what has helped you?
The support of supervisor/managerYes 100%
The AVDHA CultureYes 77% No 23%
The support of other professionals (IT, Finance, HR)Yes 66% No 33%
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Academic Recruitment
The Global Market Place
Opportunities
Larger talent pool Labor mobility Potential to find the best in
the world
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Academic Recruitment
Challenges
Our attitude - they are ‘from away’!
Language Customs: food, religion Family adjustments Spousal opportunities
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Academic Recruitment
Solutions?
Support language development
Provide forums for cultural exchange
Collaborate around community resources
Assist with family integration Recognize the talent of
spouses
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Recruiting IT Professionals
The talent pool
Generation Y (20-30yrs)
Smart, tech savvy Energetic, ambitious High expectations
• Entitlement• Structure• Feedback
Want work-life balance
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Recruiting IT Professionals
Opportunities Challenge the norm – may be
better!
Solutions? Development planning Flexible work Clear direction Appropriate feedback
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The strategic HR challenge Being recognized as a partner
who brings more than process
Gaining ‘buy-in’ with decision makers
Best practices?Your successes?
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As an Organization Who are you? Vision, Mission, Values Operational Objectives Manager Team Culture
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ROI Considerations
Tangible costs:
Recruitment Training Leaving Vacancy Recruitment
Non-tangibles
Brand equity
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ROI
Retention without money
Engaging work Customer focus Relationship with supervisor
Listening and empathy go along way
Connection to Senior Management Performance expectations
Regular intervals Open/transparent process
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ROI
Retention without money
Organizational reputation Opportunity for innovation Diversity Family life
Team recognition Peer to peer recognition Social responsibility
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Development Tactics Focus on the Person –
Organization Fit Delivery is more important
than the cost One size does not fit all Small wins Measure results Acknowledge success Speak truth to power
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Objectives
To share some ideas about Recruitment and Retention
Challenge HR professionals to be strategic
Discuss issues in the context of your environment
Invite dialogue about how to support the sustainability of organizations through recruitment and retention