2012 Pacific Aviation Directors Workshop
Ken Reyes Group Manager, Technical Operations - Honolulu District Office
March 14, 2012
Federal AviationAdministrationATO
Western Service Area
Technical Operations
2012 Pacific Aviation Directors WorkshopAviation Safety through International Leadership , Education, and Marketing 2Federal Aviation
AdministrationMarch 13 – 15, 2012 - Guam
Executive Summary
• Definition of Safety Culture
• Understanding the elements of a Safety Culture
• Components of INFORMED culture
• Sustaining a JUST JUST Culture
2012 Pacific Aviation Directors WorkshopAviation Safety through International Leadership , Education, and Marketing 3Federal Aviation
AdministrationMarch 13 – 15, 2012 - Guam
Safety Culture
• Definition: Shared Values, Actions, Behaviors– Demonstrating a commitment to safety over competing goals
and demands
• What is a Safety Culture?– Ultimate objective of a strong safety culture is to prevent
accidents– Current knowledge about the human, technical,
organizational, and environmental factors– "Components of Safety Culture: Definitions of Informed, Reporting, Just,
Flexible and Learning Cultures” - James Reason
2012 Pacific Aviation Directors WorkshopAviation Safety through International Leadership , Education, and Marketing 4Federal Aviation
AdministrationMarch 13 – 15, 2012 - Guam
Safety Culture
• Components of INFORMED culture – REPORTING culture– JUST culture– LEARNING culture– FLEXIBLE culture
2012 Pacific Aviation Directors WorkshopAviation Safety through International Leadership , Education, and Marketing 5Federal Aviation
AdministrationMarch 13 – 15, 2012 - Guam
REPORTING Culture
• An organizational climate in which people are prepared to report safety lapses and potential safety hazards. – Technical Operations – Safety Action Plan (T-SAP)– OSHECOMM Meetings - Work Permits– Project Scope Agreements– Integrated Safety Risk Management Plans – Water Quality Triennial Report– Asbestos Reporting
2012 Pacific Aviation Directors WorkshopAviation Safety through International Leadership , Education, and Marketing 6Federal Aviation
AdministrationMarch 13 – 15, 2012 - Guam
JUST Culture
• An atmosphere of trusttrust in which people are encouraged (even rewarded) for providing essential safety-related information, but in which they are also clear about where the line must be drawn between acceptable and unacceptable behavior. – Credibility – Character & Competence
» Integrity» Intent» Capability» Results
2012 Pacific Aviation Directors WorkshopAviation Safety through International Leadership , Education, and Marketing 7Federal Aviation
AdministrationMarch 13 – 15, 2012 - Guam
LEARNING Culture • Willing to change based on safety indicators and
hazards uncovered during assessments, data mining and incident investigation.– Electrical Safety Training – ARC Flash– Fall Protection: Authorized Rescuer & Climbing– Fire & Life Safety Initiatives (20CFR 1960.20)– CPR & First Aid Training– Environmental Compliance – Workplace Inspections – OSHA Compliance– Fatigue Study– Automated External Defibrillator (AED) Program– Safety Stand Down
2012 Pacific Aviation Directors WorkshopAviation Safety through International Leadership , Education, and Marketing 8Federal Aviation
AdministrationMarch 13 – 15, 2012 - Guam
FLEXIBLE Culture • Adapts effectively to changing demands and allows
quicker, smoother reactions to out of the ordinary events.– Adjusting current procedures
» Runway Safety Area
– Workforce Engagement – Gallup Survey– Green Initiatives (Photo-Voltaic) – FY12 Safety Work Plan
• Lockout Tag Out, HAZMAT Waste, Fall Protection & Electrical Safety
– Adapting Social Media – Applying Lessons Learned
» Japan Earthquake & Tsunami
2012 Pacific Aviation Directors WorkshopAviation Safety through International Leadership , Education, and Marketing 9Federal Aviation
AdministrationMarch 13 – 15, 2012 - Guam
Tsunami Preparation• Scenario
– Earthquake – Kailua-Kona– Honolulu Control Facility
• Shelter in place– Engineering
• HNL ATCT Tower - Structural Capability
– Procedures• Risk Mitigation Facility• Evacuation
– Implementation• Drill
• Accountability
2012 Pacific Aviation Directors WorkshopAviation Safety through International Leadership , Education, and Marketing 10Federal Aviation
AdministrationMarch 13 – 15, 2012 - Guam
SustainingSustaining a JustJust Culture
• Commitment (Integrity) – All Levels: Leaders/Partners
• Collaboration/Communication (Intent) – Take Ownership/Take Action
• Education, Processes & Procedures (Capability)– Using knowledge & skills
• Implementation & Adjustment (Results)– Accountability - Lessons Learned & Improvement
2012 Pacific Aviation Directors WorkshopAviation Safety through International Leadership , Education, and Marketing 11Federal Aviation
AdministrationMarch 13 – 15, 2012 - Guam
Questions?