Treloar’s • Holybourne Alton Hampshire GU34 4GL • T 01420 547 400 • E [email protected] • www.treloar.org.uk Charity number 1092857.
2015/16 Training Directory “Delivering training to those educating and caring for young people with additional needs”
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www.treloar.org.uk E: [email protected] T: 01420 547400 Ext 6428
Welcome to Treloar’s Training Directory
Treloar's is a centre of excellence in the education and care of students with special
needs.
We provide specialist training opportunities, professional expertise and knowledge to those
who educate, work with, or care for individuals with additional needs.
The professionals delivering the training work with the students at Treloar’s. They have a
wealth of knowledge and understanding of the difficulties faced not only by the young
people themselves, but also of the education and health and social care team supporting
them.
We deliver training to schools, domiciliary, residential health and social care providers and
activity providers as well as commercial organisations. In the past year this has included
More House School, Ingfield Manor School, Richmond Continuing Care, Parity for
Disability and extends to organisations such as the Home-Start North West Hants ans
British School Al Khubairat and Srixon Sports (Europe) Ltd.
Some previous course feedback includes:
“Very well thought out, knowledgeable trainers”
“Great practical session”
“This course is a must for practitioners working in the sector”
We offer a full range of accredited and professional development courses as well as
bespoke training for your organisation.
The costs detailed in the directory are for courses delivered at Treloar’s.
Pricing is available upon request for training delivered at your workplace. (Please note; there may be a minimum number of attendees required for workplace training delivery)
New courses are being added to the course calendar as they become available.
To find out more information or to book a training course, please refer to our website:
www.treloar.org.uk/personal-development or contact:
Kaz Lodge
Training Services Coordinator
Treloar Trust
Powell Drive
Holybourne
Alton
Hampshire
GU34 4GL
01420 547400 Ext 6428
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www.treloar.org.uk E: [email protected] T: 01420 547400 Ext 6428
Training Services Directory Contents
Conferences:
Working Creatively with Disabled Children and Adolescents 2016 4
Accredited Courses and Programmes:
Advanced Professional Certificate in Teaching Learners with SEN and Disabilities Level 5
5
NVQ Diploma Advice and Guidance Level 4 6
Diploma for Residential Childcare Level 3 7
ELKLAN Speech and Language Support for 11-16s 8
ELKLAN Speech and Language Support for Post 16’s 9
Mental Health First Aid Adults 10
Youth Mental Health First Aid 11
Mental Health First Aid Lite 12
City & Guilds Unit 4222-265 Causes and Spread of Infection 13
City & Guilds Unit 4222-245 Understand the Context of Supporting Individuals with Learning Disabilities
14
City & Guilds Unit 4222-375 Understand positive risk taking for individuals with disabilities
15
City & Guilds 4222-399 Enable Individuals to Negotiate Environments 16
CIEH L2 Award in Health and Safety 17
CPD courses
Seeing is Believing 18
Learning Support Assistant – Facilitating Leaning 19-20
Emotional and Psychological Development of Children and Young People
21
Challenging Behaviour and Restraint Awareness 22
Understanding Counselling Skills 23
Loss, Grief and Bereavement 24
The Impact of Caring 25
Combined Manual Handling Theory and Moving and Positioning of People Practical
26
Manual Handling Theory 27
Moving and Positioning of People Practical 28
Vehicle fire, Evacuation and Restraint 29
Wheelchair Safety 30
Infection Control 31
Management Development Courses 32-37
Train the Trainer 38
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www.treloar.org.uk E: [email protected] T: 01420 547400 Ext 6428
Working Creatively with Disabled Children and Adolescents Conference 2016 Accreditation CPD certified
Duration
5.5 hours
Cost per delegate £95 (£85.50 with 10% early bird discount for booking before 18th Dec 2015)
Date & times
25th Feb 2016 (1000-1630)
Who should attend
A one day CPD conference is aimed at counsellors, psychotherapists, CAMHs clinicians and other professionals supporting children and young people.
Aims and objectives
Our specialist team of counsellors/psychotherapists provide therapeutic support to students aged 5-24 with complex physical disability, many of whom also have low cognitive functioning, learning disabilities, and/or little or no verbal communication. This course will aim to provide an insight into working with this specialist group of clients, combining theory with specific, creative interventions to support communication and therapeutic working. To include:
Some historical context and the way disabilities have been changing and the impact on psychotherapeutic working.
Disabled identity and culture, and the wider system Common themes when working with disability Exploring our own fantasies, conceptions and projections around
disability Working creatively with disabled clients, including non-verbal children
and young people
Speaker Elayna Clark MBACP (accred), BA Hons, PG Dip; Head of Counselling, Treloar’s Elayna has recently joined Treloar’s and has 16+ years of delivering counselling and therapeutic work with children age 2+ and young people in a diverse range of settings including FE/HE. Elayna has experience as a specialist CAMHs therapist providing broad based creative work and attachment based support to children in care/post adoption, psycho-educational and dyadic work with parents, and professional consultation and clinical supervision. In addition to this Elayna has provided presentations and training workshops for allied professionals from CAMHs, Children’s Services, and Education, and also directly for young people. Elayna brings together experience gained from training in counselling and psychotherapy, systemic thinking, creative and play techniques, attachment based work, drama, dance and voice work, on-line counselling, and counselling supervision.
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www.treloar.org.uk E: [email protected] T: 01420 547400 Ext 6428
Advanced Professional Certificate in Teaching
Learners with Special Educational Needs and
Disabilities
Level 5 Accreditation Edexcel
Cost per delegate
£595
Programme dates & times
16th Oct 2015 to 7th Jun 2016
Who should attend
Qualified teachers working with learners who have special educational needs and disabilities. Prerequisites:
Be a qualified practicing teacher Be working with learners who have special educational needs and
disabilities at different levels of educational ability Be responsible for planning and teaching learning programmes for
learners with special educational needs and disabilities Be responsible for reviewing and evaluating own lessons in one to
one or group learning settings Be part of a team which carries out assessments of individuals with
special educational needs
Aims and objectives
By the end of the programme, delegates will be able to: Understand and apply SEN national legislation and policies in
relation to varied learning difficulties Understand how national special educational needs and disabilities
legislation is implemented locally Understand the importance of assessment by specialist educators Identify how to work with professional and ethical frameworks
Programme The course comprises of four modules with one assignment to complete for each module. Each module’s objectives are outlined above. There is a requirement for the candidate to undertake additional reading to inform the quality of these assignments and broaden their understanding of the subject matter. Telephone and web ex tutorials are also available to supplement the taught sessions.
Assessment and verification
The course will be taught, assessed and verified by experienced SEN practitioners and is subject to external quality verification.
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www.treloar.org.uk E: [email protected] T: 01420 547400 Ext 6428
Diploma in Information, Advice and Guidance
Level 4
Accreditation OCR
Cost per delegate
£1300
Programme dates & times
29th Sep 2015 to 31st Mar 2017
Who should attend
Experienced individuals who work directly with people disseminating information, advice, guidance and formal advocacy and:
My also have managerial or training responsibilities. Are creators of information, advice and guidance within the
service or practice –either disseminating information themselves, or through their organisation in the form of publications
Are dynamic in their dealings with individuals.
Aims and objectives
Objectives: by the end of the programme, delegates will be able to: To gain the skills needed to meet ever changing objectives To understand the importance of legislation and procedures To manage a caseload effectively and deliver advice and
guidance through quality interactions. Develop negotiation and networking skills on behalf of clients. Design provide and maintain literature for their organisation
Programme The course comprises of achievement of 37 credits: 17 from five mandatory units, and 20 from a range of optional units. A minimum of 19 credits must come from Level 4 units. There is a requirement for the candidate to undertake additional reading to inform the quality of these assignments and broaden their understanding of the subject matter. Face to face and telephone tutorials are also available to supplement the taught sessions.
Assessment and verification
The course will be taught, assessed and verified by experienced practitioners and is subject to external quality verification.
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www.treloar.org.uk E: [email protected] T: 01420 547400 Ext 6428
Diploma for Residential Childcare Level 3 Accreditation City & Guilds
Duration 18 months
Cost per delegate
£898
Delivery method
Distance learning with opportunity to attend underpinning knowledge workshops
Who should apply
The Level 3 Diploma for Residential childcare is specifically designed for those wanting to work in residential childcare with children in a care role. New residential care workers will need to achive this qualification within two years of employment.
Aims and objectives
By the end of the programme, learners will gain the knowledge and understanding and be able to demonstrate all aspects of providing care of children in a residential setting.
Programme This course comprises of achievement of 61 credits overall. 53 credits from 16 mandatory units and a minimum of 3 optional units providing a minimum of 8 credits. There is a requirement for the candidate to undertake additional reading to inform the quality of these assignments and broaden their understanding of the subject matter. Learners may progress onto the Level 5 Diploma in Leadership and Management for Residential Childcare (England) (4340-51)
Assessors and IQAs
Ann Fairbrother; QCF Staff Qualifications Coordinator, Treloar’s. Dawn Yeomans; QCF IQA/Assessor/Trainer, Treloar’s Kaz Lodge; QCF IQA Assessor and Trainer, Treloar’s. Ann has worked with students with physical and learning disabilities and multiple conditions for 14 years, is a QCF IQA and Assessor and delivers staff development training at Treloar’s. Dawn has worked in supporting individuals with learning disabilities in the community for more than 20 years. Dawn has also tutored learners at Basingstoke College of Technology. Kaz has delivered staff training at Treloar’s for 10 years and is an IOSH qualified and CIEH registered trainer, QCF IQA and Assessor. Kaz previously worked as a Teaching Assistant at Treloar’s supporting students with disabilities and multiple conditions with their education and daily living.
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www.treloar.org.uk E: [email protected] T: 01420 547400 Ext 6428
ELKLAN Speech and Language Support for 11-16s
Accreditation ELKLAN
Duration 9 x 2 hour sessions Cost per delegate £335
Programme dates
Available upon request
Who should attend
The course is designed for those working with children and young people with severe learning difficulties. It is designed for SENCOs, teachers, teaching / learning support assistants and a range of other staff working within special schools, resourced units, mainstream schools and FE colleges. This practical training programme will provide new approaches and strategies to help children and young people maximise their speech ,language and communication potential.
Aims and objectives
The course covers the following areas: - What is communication? - Adult-pupil interaction and non-verbal communication - Attention, listening & play / exploratory learning - Understanding of language - The Blank Language Scheme of the Language of Learning model - Promoting development of vocabulary - Developing expressive communication - Supporting pupils with unclear speech and using AAC (Augmentative
and Alternative Communication) - Development of social skills - Communication Plans and course summary
Please note that this course involves completion of a portfolio of evidence which will need to be submitted in order to achieve a Level 2 or Level 3 qualification (accredited though apt awards). Once a member of staff in a school, college or other specialist setting has been trained using an Elklan course they are of huge benefit to the organisation because they:
Can demonstrate their improved knowledge and skills through achievement of their accredited portfolio
Share a common language with the Speech and Language Therapists (SLTs), so reducing time needed to explain information and thus improving efficiency
Understand why they are being asked to support young adults in specific ways
Know how to modify their interactions with the students Change the way they speak to young adults so they understand more of
what is said Use modelling to encourage development of communication skills Know how to support students with interaction difficulties
For further details on the content of this course, see www.elklan.co.uk
Trainers We have a team of 4 Elklan Tutors within the Speech and Language Therapy department at Treloar School and College. All are Highly Specialist Speech and Language Therapists with a number of years’ experience of working with children and young adults with a wide range of speech, language and communication needs.
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www.treloar.org.uk E: [email protected] T: 01420 547400 Ext 6428
ELKLAN Speech and Language Support for Post 16’s
Accreditation ELKLAN
Duration 9 x 2 hour sessions Cost per delegate £335
Programme dates
Available upon request
Who should attend
The course is designed for those working with young adults up to the age of 25 years. It is designed for learning support assistants, teachers and tutors working in FE colleges and for support staff working in residential provision for young adults. This practical training programme will provide new approaches and strategies to help young adults maximise their speech ,language and communication potential.
Aims and objectives
The course covers the following areas: - What is communication? - Understand the message - Understand the words - Understand the language - Understand the question - Understand the situation - The task of talking - Challenges and changes - Developing a Communication Plan
Please note that this course involves completion of a portfolio of evidence which will need to be submitted in order to achieve a Level 2 or Level 3 qualification (accredited though apt awards). Once a member of staff in a college or other specialist setting has been trained using an Elklan course they are of huge benefit to the organisation because they:
Can demonstrate their improved knowledge and skills through achievement of their accredited portfolio
Share a common language with the Speech and Language Therapists (SLTs), so reducing time needed to explain information and thus improving efficiency
Understand why they are being asked to support young adults in specific ways
Know how to modify their interactions with the students Change the way they speak to young adults so they understand more of
what is said Use modelling to encourage development of communication skills Know how to support students with interaction difficulties
For further details on the content of this course, see www.elklan.co.uk
Trainers We have a team of 4 Elklan Tutors within the Speech and Language Therapy department at Treloar School and College. All are Highly Specialist Speech and Language Therapists with a number of years’ experience of working with children and young adults with a wide range of speech, language and communication needs.
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www.treloar.org.uk E: [email protected] T: 01420 547400 Ext 6428
Mental Health First Aid (Adults) Accreditation Mental Health First Aid England
Duration 2 days Cost per delegate £225
Course dates & times
2nd & 3rd Sep 2015 (0900-1700) and 6th & 7th Jun 2016 (0900-1700)
Who should attend
Staff and carers who may come into contact with those at risk of mental health issues.
Aims and objectives
Designed for those supporting an individual experiencing a mental health problem before professional help is obtained.
The course will teach you to: Spot the early signs of a mental health problem Feel confident helping someone experiencing a problem Provide help on a first aid basis Help prevent someone from hurting themselves or others Help stop a mental illness from getting worse Help someone recover faster Guide someone towards the right support Reduce the stigma of mental health problems
Trainers Helen Goodenough; Head of Residential Services, Treloar’s. Jane Clarke; Deputy Head of College, Treloar’s. Helen has worked in social care settings since 1986 and has experience of working for national organisations such as SCOPE and Mencap. She has been managing services since 1994 and has worked at Treloar’s since 1998 with both children and young adults. Helen has held the post of Head of Residential Services since 2006 being proactive in facilitating a person centred approach and active participation for students in all aspects of their daily lives. She is a passionate advocate of mental health, and trained as a Mental Health First Aid trainer in 2008. Jane is qualified in both general and mental health nursing and her interest and inspiration in the field of mental health arose from her work at a large psychiatric hospital. This led Jane to become a trained Mental Health Nurse and to work with young people affected by substance misuse. She has also taught a course in a further education college to disenchanted young people. Since then she has moved on to teach young people with physical and learning disabilities, becoming a Mental Health First Aid trainer.
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www.treloar.org.uk E: [email protected] T: 01420 547400 Ext 6428
Youth Mental Health First Aid Accreditation Mental Health First Aid England
Duration 2 days Cost per delegate £225
Course dates & times
4th Jan & 5th Jan 2016 (0900-1700)
Who should attend
Staff and carers who may come into contact with young people at risk of mental health issues.
Aims and objectives
Designed for those supporting an young person experiencing a mental health problem before professional help is obtained.
To preserve life where a young person may be a danger to themselves
or others To provide help to prevent emotional and mental health problems
developing into a more serious state To promote the recovery of good emotional and mental health To provide comfort to a young person experiencing an emotional and
mental health problem To raise awareness of young people’s emotional and mental health
issues in the community To reduce stigma and discrimination
Trainers Dawn Yeomans, MHFA Trainer, Treloar’s Lorna Woodcroft, MHFA Trainer, Treloar’s Dawn has worked in supporting individuals with learning disabilities in the community for more than 20 years. Dawn has also tutored learners at Basingstoke College of Technology and is a MHFA Youth accredited trainer. Lorna joined Treloar’s in July 2013 following a full career in the Home Office, (Policing), where she was a trainer for Student Officers, she also worked on numerous national Equality projects including the DNA database and EIA’s. She holds a Post Graduate Diploma in Equality and Diversity, CIPD, Cert Ed. Lorna is also a BSL signer.
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www.treloar.org.uk E: [email protected] T: 01420 547400 Ext 6428
Mental Health First Aid Lite Accreditation Mental Health First Aid England
Duration 3 hours Cost per delegate £75 Course dates & Times
5th Jan 2016 (0930-1230) and 21st Jul 2016 (0930-1230)
Who should attend
Staff and carers who may come into contact with those at risk of mental health issues and would like an introduction to mental health.
Aims and objectives
Aims of this introductory course: Gain a wider understanding for yourself and others, of some issues
surrounding mental health Gain a greater understanding of how and why positive and negative mental
health affects people and organisations Work more effectively with people experiencing mental health problems Learning objectives By the end of the workshop participants will be able to: Identify the discrimination surrounding mental health problems Define mental health and some mental health problems Relate to people’s experiences Look after your own mental health Identify strategies to support people with mental health problems Promote positive mental health in the workplace
Trainers Helen Goodenough, Head of Residential Services, Treloar’s. Jane Clarke, Deputy Head of College, Treloar’s. Helen has worked in social care settings since 1986 and has experience of working for national organisations such as SCOPE and Mencap. She has been managing services since 1994 and has worked at Treloar’s since 1998 with both children and young adults and has held the post of Head of Residential Services since 2006 She is a passionate advocate of mental health, and trained as a Mental Health First Aid trainer in 2008. Jane is qualified in both general and mental health nursing and her interest and inspiration in the field of mental health arose from her work at a large psychiatric hospital. This led her on to becoming a trained Mental Health Nurse and to work with young people affected by substance misuse. She has also taught a course in a further education college to disenchanted young people. Since then she has moved on to teach young people with physical and learning disabilities, becoming a Mental Health First Aid trainer.
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www.treloar.org.uk E: [email protected] T: 01420 547400 Ext 6428
City & Guilds Unit 4222-265 Causes and Spread of Infection Accreditation City & Guilds
Duration 2 hours Cost per delegate £103
Course dates Available upon request
Programme 1000-1200
Who should attend
All those who work with or care for individuals.
Aims and objectives
This unit comprises of a taught training session, self directed learning and
submission of a written assignment. This unit aims to enable the learner to understand the causes of infection and common illness that may result as a consequence. To understand the difference between infection and colonisation, and pathogenic and non pathogenic organisms, and the areas of the infection and the types caused by different organisms. In addition the learner will understand the methods of transmission; the conditions needed for organisms to grow, the ways infection enter the body and key factors that may lead to infection occurring. Objectives: Understand the causes of infection Understand the transmission of infection
Trainer Ann Fairbrother; QCF Staff Qualifications Coordinator, Treloar’s.
Ann has worked with students with physical and learning disabilities and multiple conditions for 14 years, is a QCF IQA and Assessor and delivers staff development training at Treloar’s.
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www.treloar.org.uk E: [email protected] T: 01420 547400 Ext 6428
City & Guilds Unit 4222-245 Understand the Context of Supporting Individuals with Learning Disabilities Accreditation City & Guilds
Duration 2 hours Cost per delegate £103
Course dates Available upon request
Programme 1000-1200
Who should attend
All those who work with or care for individuals with learning disabilities.
Aims and objectives
This unit comprises of a taught training session, self directed learning and
submission of a written assignment.
This unit explores the meaning of learning disability and considers issues linked with learning disability support. These include an awareness of how the attitudes and beliefs of others affect individuals who have learning disabilities. The unit introduces themes of inclusion, human rights, advocacy, empowerment and active participation and also considers the central place of communication in working with individuals who have learning disabilities. Objectives: Understand the legislation and policies that support the human rights and
inclusion of individuals with learning disabilities Understand the nature and characteristics of learning disability Understand the historical context of learning disability Understand the basic principles and practice of advocacy, empowerment
and active participation in relation to supporting individuals with learning disabilities and their families
Understand how views and attitudes impact on the individuals with learning disabilities and their family carers
Know how to promote communication with individuals with learning disabilities
Trainer Dawn Yeomans; QCF IQA/Assessor/Trainer, Treloar’s
Dawn has worked in supporting individuals with learning disabilities in the community for more than 20 years. Dawn has also tutored learners at Basingstoke College of Technology.
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www.treloar.org.uk E: [email protected] T: 01420 547400 Ext 6428
City & Guilds Unit 4222-375 Understand Positive Risk Taking for Individuals with Disabilities Accreditation City & Guilds
Duration 2 hours Cost per delegate £103
Course dates Available upon request
Programme 1000-1200
Who should attend
All those who work with or care for individuals with disabilities.
Aims and objectives
This unit comprises of a taught training session, self directed learning and
submission of a written assignment. This unit promotes a positive, person centred approach to risk taking for individuals with disabilities and emphasises the importance of working in partnership to support individuals to take risks. It provides the opportunity to reflect on difficulties and dilemmas commonly encountered when addressing issues of risk, in the context of the legal and policy frameworks. Objectives: Understand that individuals with disabilities have the same right as everyone
else to take risks Understand the importance of a positive, person centred approach to risk
assessment Understand the legal and policy framework underpinning an individual with
disabilities right to make decisions and take risks Understand the importance of considering with an individual with disabilities
the risk associated with the choices they make Understand the importance of a partnership approach to risk taking
Trainer Kaz Lodge; QCF IQA Assessor and Trainer, Treloar’s. Kaz has delivered staff training at Treloar’s for 10 years and is an IOSH qualified and CIEH registered trainer, QCF IQA and Assessor. Kaz previously worked as a Teaching Assistant at Treloar’s supporting students with disabilities and multiple conditions with their education and daily living.
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www.treloar.org.uk E: [email protected] T: 01420 547400 Ext 6428
City & Guilds Unit 4222-399 Enable Individuals to Negotiate Environments Accreditation City & Guilds
Duration 4.5 hours Cost per delegate £145 (or £135 for 5 more booking)
Course date & times
24th Mar 2016 (1000-1530)
Who should attend
All those who work with or care for individuals with disabilities.
Aims and objectives
This unit comprises of a taught training session, self directed learning and
submission of a written assignment. The purpose of this unit is to provide the learner with knowledge, understanding and skills required to support individuals to negotiate environments Objectives: Understand the factors that may impact on an individual being able to
negotiate their environments Be able to prepare and support an individual to negotiate an environment Ne able to support the individual to negotiate an environment Be able to evaluate and revise the support provided to an individual to
negotiate an environment
Trainer Victoria Pitt, Head of OT, Treloar’s Kaz Lodge; QCF IQA Assessor and Trainer, Treloar’s. Victoria has been with Treloar’s since 1999 and holds a Masters in Children and Young People and a Degree in Occupational Therapy. Kaz has delivered staff training at Treloar’s for 10 years and is an IOSH qualified and CIEH registered trainer, QCF IQA and Assessor. Kaz previously worked as a Teaching Assistant at Treloar’s supporting students with disabilities and multiple conditions with their education and daily living.
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www.treloar.org.uk E: [email protected] T: 01420 547400 Ext 6428
CIEH L2 Award in Health and Safety Accreditation CIEH
Duration 1 day Cost per delegate £70
Course dates & times
4th Dec 2015 (0900-1700), 27th Apr 2016 (0900-1700)
Who should attend
All managers, supervisors and other staff responsible for health and safety in the workplace.
Aims and objectives
By the end of the session delegates will be able to: Understanding the principles of health and safety and accident prevention Demonstrate the ability to contribute to any health and safety management
system Understand the importance of risk assessment as a technique for accident
and ill health prevention Understand the responsibilities placed on employers and employees Understand the hazard, risk and main causes of harm to workers (manual
handling, hazardous substances, exposure to noise and vibration) Understand the importance of following systems, procedures and rules Understand how individual action can reduce risks to health and safety Appreciate how workplace equipment and task design affect health and
safety
Trainer Kaz Lodge; CIEH Trainer, Treloar’s. Kaz has delivered staff training at Treloar’s for 10 years and is an IOSH qualified and CIEH registered trainer, QCF IQA and assessor. Kaz previously worked as a Teaching Assistant at Treloar’s supporting students with disabilities and multiple conditions with their education and daily living.
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www.treloar.org.uk E: [email protected] T: 01420 547400 Ext 6428
Seeing is Believing Accreditation CPD activity
Duration Available upon request Cost per delegate Available upon request Date & times
Available upon request
Who should attend
Professionals and carers working with children and young people who would like to expand their knowledge of visual impairment including practical experiences of what an individual with visual impairment experiences.
Aims and objectives
The length of the training can be from 3 hour duration to 2 day courses depending on the requirements. Training sessions are tailor made according to the objectives for the delegates. This will include a practical simulation of a experiencing what it is like to have a visual impairment. Topics which can be included are:
To explain the types and affects of visual loss
To differentiate between visual loss and visual perceptual loss
To explain the roles of the different ophthalmic professionals involved in eye care and rehabilitation
To explain what is meant by a clinical and functional assessment of vision (including how to assess someone with no verbal communication)
To explain why a multi-disciplinary assessment is vital when working with those with additional/complex needs, including working with the family
To provide case studies of children and adult assessments undertaken for clients at your organisation
To discuss the types of equipment and vision rehabilitation services which will benefit your clients
To provide advice / strategies to you for supporting your clients with their visual needs
Trainer Pretty Jetwani of Sight Plus (Visual Impairment Services) Pretty is a highly specialist Orthoptist with 25 years experience of services in vision rehabilitation. She is a full member of the British & Irish Orthoptic Society and the Health & Care Professions Council. Pretty’s experience has included design, organisation, and implementation of low vision services, training and lecturing. A key aspect to her meeting the needs of people with visual impairment and additional disabilities is by working as part of multi-disciplinary teams. She has worked in different types of organisations i.e. schools, colleges, employment services, hospitals, residential settings, social services and voluntary sector. Pretty has been a speaker and keynote speaker at various national and local conferences.
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www.treloar.org.uk E: [email protected] T: 01420 547400 Ext 6428
Learning Support Assistant – Facilitating Learning
Accreditation Non accredited – CPD activity Duration 6.5 hours Cost per delegate £95 (or 10 or more £850
per group) Course dates Available upon request Programme 0900-1530
Who should attend
This course comprises of five modules and is designed for those working with children and adults in the classroom setting.
Aims and objectives
Modules Aims Objectives
1. Role of the SSA To raise awareness of the role of the SSA in facilitating leaning
By the end of the session you should be able to:
Draw on ideas and documents to promote positive outcomes for your learners in your role
Have reflected upon your strengths and your areas for development
2. Effective questioning
Raise awareness of the power of effective questions to stretch and challenge learners and maximise learning opportunities
To enable you to use some of the strategies devised in the session
To explore the purpose of a question
When to use a question
What makes a good question
The language to use
3. Peer to peer engagement
To facilitate more opportunities for students to interact and work together to develop their learning, social skills and build relationships
For the group to work together to:
Find strategies
Share ideas, to facilitate our learners to engage in peer to peer working on a more regular basis.
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www.treloar.org.uk E: [email protected] T: 01420 547400 Ext 6428
Learning Support Assistant – Facilitating Learning
continued
Aims and objectives
Modules Aims Objectives
4. Promoting student independence
To raise awareness of the extent of support needed to promote student independence
By the end of this session you should have an
Understanding of what independence means in relation to a students’ learning
Some of the methods we use to promote independent learning
Consider what factors prevent students from developing the skills which allow them to be as independent as possible.
5. Problem solving solution focused
To provide a forum where SSAs can meet together to discuss and problems they have encountered working with our learners and share ideas to find solutions
To leave the session with the confidence and strategies to enable you to work more effectively with your learners
Tutor Julia Simmons, Teaching & Learning Development Coordinator, Treloar’s School and College Julia began her career in education as a Learning Support Assistant in a main stream secondary school supporting students with MLD and dyslexia. She also spent some time working in a special school supporting students on the extreme end of the autistic spectrum. Julia has worked at Peter Symonds Sixth Form College teaching A-Level History and Government and Politics and working as part of the College quality team and Guildford Further Education College as Head of Learning and Standards managing A-Level and BTEC provision. Julia joined Treloar’s in January 2014 and is the coordinator for teaching and learning development across the School and College. Julia will also be joined by professionals from Treloar’s Occupational Therapy and Speech & Language Departments.
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www.treloar.org.uk E: [email protected] T: 01420 547400 Ext 6428
Emotional and Psychological Development of Children and Young People Accreditation CPD activity
Duration 3 hours Cost per delegate £55 Course dates & times
15th Oct 2015 (0930-1230) 14th Mar 2016 (0930-1230) 22nd Jun 2016 (0930-1230)
Who should attend
Professionals and carers working with children and young people who would like to expand their knowledge of the emotional development of children and young people.
Aims and objectives
By the end of this session delegates will: Understand development in the early years and childhood. Have an awareness of some key concepts involved in emotional and
psychological development. Understand development in adolescence. Have been encouraged to discuss these issues in relation to young people.
Trainer Elayna Clark MBACP (accred), BA Hons, PG Dip; Head of Counselling, Treloar’s Elayna has recently joined Treloar’s and has 16+ years of delivering counselling and therapeutic work with children age 2+ and young people in a diverse range of settings including FE/HE. Elayna has experience as a specialist CAMHs therapist providing broad based creative work and attachment based support to children in care/post adoption, psycho-educational and dyadic work with parents, and professional consultation and clinical supervision. In addition to this Elayna has provided presentations and training workshops for allied professionals from CAMHs, Children’s Services, and Education, and also directly for young people. Elayna brings together experience gained from training in counselling and psychotherapy, systemic thinking, creative and play techniques, attachment based work, drama, dance and voice work, on-line counselling, and counselling supervision.
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www.treloar.org.uk E: [email protected] T: 01420 547400 Ext 6428
Challenging Behaviour and Restraint Awareness Accreditation CPD activity
Duration 2 hours Cost per delegate £40 Course dates & times
30th Nov 2015 (0915-1115) 22nd Mar 2016 (0930-1130) 7th Jul 2016 (0915-1115)
Who should attend
Professionals and carers working with children and young people who may exhibit challenging behaviour and would like to expand their knowledge of how to support positive behaviour.
Aims and objectives
By the end of the course, delegates will be able to: Understand what challenging behaviour is Have an awareness of the emotions and feelings surrounding challenging
behaviour Understand ways to minimise or prevent inappropriate behaviour Understand ways to respond to inappropriate behaviour
Trainer Alison Mahon; Residential Manager, Treloar’s.
Alison qualified as a trainer in the field of challenging behaviour and has worked with children from the ages of 4 to 25 with ASX, epilepsy, learning disabilities and significant challenging behaviour. Alison joined Treloar’s in 2006.
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www.treloar.org.uk E: [email protected] T: 01420 547400 Ext 6428
Understanding Counselling Skills Accreditation CPD activity
Duration 5 hours Cost per delegate £110 Course dates ×
Available upon request – (1000-1600)
Who should attend
Staff who feel that their communication with students could be improved with greater awareness of counselling skills. The training is not about training staff to become counsellors but to have a greater awareness of the skills required to support individuals.
Aims and objectives
By the end of the session participants should understand skills such as: Active listening Empathy Understanding boundaries Non-judgemental attitude Body and emotional language Looking at how we feel with a student and what that tells us about the
student and their world.
Trainer Elayna Clark MBACP (accred), BA Hons, PG Dip; Head of Counselling Psychotherpies, Treloar’s Elayna has recently joined Treloar’s and has 16+ years of delivering counselling and therapeutic work with children age 2+ and young people in a diverse range of settings including FE/HE. Elayna has experience as a specialist CAMHs therapist providing broad based creative work and attachment based support to children in care/post adoption, psycho-educational and dyadic work with parents, and professional consultation and clinical supervision. In addition to this Elayna has provided presentations and training workshops for allied professionals from CAMHs, Children’s Services, and Education, and also directly for young people. Elayna brings together experience gained from training in counselling and psychotherapy, systemic thinking, creative and play techniques, attachment based work, drama, dance and voice work, on-line counselling, and counselling supervision.
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www.treloar.org.uk E: [email protected] T: 01420 547400 Ext 6428
Loss, Grief and Bereavement Accreditation Non accredited – CPD activity
Duration 2 hours Cost per delegate £40 Course dates & times
Available upon request
Who should attend
All staff who support children, young people, adults and families.
Aims and objectives
This 2 hour workshop aims to give participants an overview of the impact of loss and bereavement on children, young people and families. We will give an overview of the grief process and how disability may affect the grief cycle. There will be interactive exercises and space for reflection on how this impacts on working with young people and families, with insight into how to provide support. Participants will feel better equipped to support others who have experienced profound losses and recognise the impact grief may have on emotions and behaviour. Objectives By the end of this practical and supportive opportunity training session participants should understand:
To learn from the losses we observe & experience in our place of work; To gain new skills in understanding loss behaviour and the processes of
grief; To gain new confidence in breaking bad news and continuing with our
support; To find new ways to care both for ourselves and for our colleagues.
Trainers Elayna Clark MBACP (accred), BA Hons, PG Dip; Head of Counselling Psychotherpies, Treloar’s Lynn Power BA (Hons), PGCE, Foundation Degree in Christian Ministry; Pastoral and Spiritual Co-ordinator. Elayna has recently joined Treloar’s and has 16+ years of delivering counselling and therapeutic work with children age 2+ and young people in a diverse range of settings including FE/HE. Elayna has experience as a specialist CAMHs therapist providing broad based creative work and attachment based support to children in care/post adoption, psycho-educational and dyadic work with parents, and professional consultation and clinical supervision. In addition to this Elayna has provided presentations and training workshops for allied professionals from CAMHs, Children’s Services, and Education, and also directly for young people. Elayna brings together experience gained from training in counselling and psychotherapy, systemic thinking, creative and play techniques, attachment based work, drama, dance and voice work, on-line counselling, and counselling supervision. Lynn joined Treloar’s in January 2015 and is working as a part-time chaplain. She has 20+ years of experience teaching Religious Studies in both Secondary and Primary Schools. In addition she has worked in school chaplaincy and served a placement in a local hospice. She was ordained priest two years ago and now splits her time between Treloar’s and a local parish.
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www.treloar.org.uk E: [email protected] T: 01420 547400 Ext 6428
The Impact of Caring Accreditation CPD activity
Duration 2 hours Cost per delegate £55
Course dates & times
Available upon request
Who should attend
Student Support Assistants, Teaching Staff and Care Staff
Aims and objectives
This 2 hour workshop will provide an overview of stress including the impact on physical and mental health, with new research about the positive impact of stress. Reflection on trauma and how this relates to working with complex physically disabled children and young people who have experienced trauma. Insight into secondary traumatic stress (also known as vicarious traumatisation) – how to recognise this in self and others, and strategies for prevention and treatment. The content is relevant to anyone in a direct support/caring role with children and young people. Staff will leave with a better understanding of the impact of working with complex, traumatised students on their emotional and physical health with strategies to build personal resilience and self-care.
Trainer Elayna Clark MBACP (accred), BA Hons, PG Dip; Head of Counselling Psychotherpies, Treloar’s Elayna has recently joined Treloar’s and has 16+ years of delivering counselling and therapeutic work with children age 2+ and young people in a diverse range of settings including FE/HE. Elayna has experience as a specialist CAMHs therapist providing broad based creative work and attachment based support to children in care/post adoption, psycho-educational and dyadic work with parents, and professional consultation and clinical supervision. In addition to this Elayna has provided presentations and training workshops for allied professionals from CAMHs, Children’s Services, and Education, and also directly for young people. Elayna brings together experience gained from training in counselling and psychotherapy, systemic thinking, creative and play techniques, attachment based work, drama, dance and voice work, on-line counselling, and counselling supervision.
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www.treloar.org.uk E: [email protected] T: 01420 547400 Ext 6428
Combined Manual Handling Theory and Moving and Positioning of People Practical
Accreditation Non accredited – CPD activity
Duration 3.5 hours Cost per delegate £75 Course dates Available upon request
Programme 2 hours Manual Handling Theory Break 2 hours Moving and Handling of People
Who should attend
Professionals and carers moving and positioning people. Please be aware this is a practical course, delegates are asked to be able to fully participate.
Aims and objectives
Manual Handling Theory: By the end of the course, delegates will be able to: Understand what manual handling is and why we do it Explain how law relates to your work practice Identify what a safe system of work is Identify why risk assessments are necessary Identify sources of support Understand the impact manual handling has on the body Identify correct lifting techniques Identify other factors to consider
Moving and Handling of People Practical: By the end of the course, delegates will be able to: Identify equipment using in moving and positioning people Demonstrate best practice in the use of equipment to move and position
people Explain how dignity and compassion can be maintained whilst moving and
handling people
Please be aware this is a practical course, delegates are asked to be able to fully participate.
Trainers Andrea Goddard; Manual Handling Advisor, Treloar’s. Kaz Lodge; Manual Handling Trainer, Treloar’s. Andrea has been the Manual Handling Advisor for Treloar’s for 11 years. She is an IOSH and CIEH qualified trainer, QCF IQA and assessor. Previously a learning disabilities nurse and qualified RNMH. Kaz has delivered staff training at Treloar’s for 9 years and is an IOSH qualified and CIEH registered trainer, QCF IQA and assessor. Kaz previously worked as a Teaching Assistant at Treloar’s supporting students with disabilities and multiple conditions with their education and daily living.
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www.treloar.org.uk E: [email protected] T: 01420 547400 Ext 6428
Manual Handling Theory Accreditation Non accredited – CPD activity
Duration 1.5 hours Cost per delegate £40
Course dates Available upon request
Who should attend
Professionals and carers moving and positioning people or working with inanimate loads.
Aims and objectives
By the end of the course, delegates will be able to: Understand what manual handling is and why we do it Explain how law relates to your work practice Identify what a safe system of work is Identify why risk assessments are necessary Identify sources of support Understand the impact manual handling has on the body Identify correct lifting techniques Identify other factors to consider
Trainers Andrea Goddard; Manual Handling Advisor, Treloar’s. Kaz Lodge; Manual Handling Trainer, Treloar’s. Andrea has been the Manual Handling Advisor for Treloar’s for 12 years. She is an IOSH and CIEH qualified trainer, QCF IQA and assessor. Previously a learning disabilities nurse and qualified RNMH. Kaz has delivered staff training at Treloar’s for 10 years and is an IOSH qualified and CIEH registered trainer, QCF IQA and assessor. Kaz previously worked as a Teaching Assistant at Treloar’s supporting students with disabilities and multiple conditions with their education and daily living.
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www.treloar.org.uk E: [email protected] T: 01420 547400 Ext 6428
Moving and Positioning of People Practical Accreditation Non accredited – CPD activity
Duration 2 hours Cost per delegate £40
Course dates Available upon request
Who should attend
Professionals and carers moving and positioning people.
Aims and objectives
By the end of the course, delegates will be able to: Identify equipment using in moving and positioning people Demonstrate best practice in the use of equipment to move and
position people Explain how dignity and compassion can be maintained whilst moving
and handling people Please be aware this is a practical course, delegates are asked to be able to fully participate.
Trainers Andrea Goddard; Manual Handling Advisor, Treloar’s. Kaz Lodge; Manual Handling Trainer, Treloar’s. Andrea has been the Manual Handling Advisor for Treloar’s for 12 years. She is an IOSH and CIEH qualified trainer, QCF IQA and assessor. Previously a learning disabilities nurse and qualified RNMH. Kaz has delivered staff training at Treloar’s for 10 years and is an IOSH qualified and CIEH registered trainer, QCF IQA and assessor. Kaz previously worked as a Teaching Assistant at Treloar’s supporting students with disabilities and multiple conditions with their education and daily living.
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www.treloar.org.uk E: [email protected] T: 01420 547400 Ext 6428
Vehicle Fire, Evacuation and Restraint Accreditation Non accredited – CPD activity
Duration 2 hours Cost per delegate £40 Course dates & times
4th Sep 2015 (0915-1230), 24th Nov 2015 (0915-1230), 5th Jan 2016 (0915-1230), 16th Mar 2016 (0915-1230), 16th May 2016 (0915-1230), 6th Jun 2016 (0915-1230)
Who should attend
Professionals and carers working with children, young people and adults who are wheelchair users and require transport. It is recommended that delegates have a basic awareness of disability and health & safety.
Aims and objectives
By the end of the course, delegates will be able to: Demonstrate how to restrain and clamp a wheelchair in a vehicle. Demonstrate what actions to take in situations involving a fire on board a
vehicle. Demonstrate how to safely evacuate a vehicle should an accident occur.
Please be aware this is a practical course, delegates are asked to be able to fully participate.
Trainers Mark Copping; Transport Manager, Treloar’s. Mark has been Transport Manager at Treloar’s for 10 years and has been in the transport industry for 34 years, including Stagecoach where his roles included Depot and Standards Controllers.
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www.treloar.org.uk E: [email protected] T: 01420 547400 Ext 6428
Wheelchair Safety Accreditation Non accredited – CPD activity
Duration 1 hour Cost per delegate £30 Course dates & times
1st Sep 2015 (1400-1500), 4th Jan 2016 (1000-1100), 7th Jun 2016 (1400-1500)
Who should attend
Professionals and carers working with children, young people and adults who are powered wheelchair users. It is recommended that delegates have a basic awareness of disability and health & safety.
Aims and objectives
By the end of this session delegates will: Have a raised awareness of the importance of working safely with
individuals and their wheelchairs. Explain how to reduce the risk of injury to staff and individuals. Explain staff responsibility. Explain and demonstrate key safety points.
Please be aware this is a practical course, delegates are asked to be able to fully participate.
Trainer Mike Loxley; Assistive Technology Manager, Treloar’s. Mike is fully qualified in engineering and special needs equipment design. He has been a manager at Treloar’s for 23 years with responsibility for provision of special needs technology services, wheelchair assessments and mobility solutions, and formulation and delivery of technical training.
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www.treloar.org.uk E: [email protected] T: 01420 547400 Ext 6428
Infection Control Accreditation Non accredited – CPD activity
Duration 1.5 hours Cost per delegate £40 Course dates & times
10th Nov 2015 (0915-1045), 4th Jan 2016 (0930-1100), 2nd Mar 2016 (1400-1530), 28th Apr 2015 (0915-1045),6th Jun 2016 (1330-1500)
Who should attend
All staff who work and care for children, young people and adults.
Aims and objectives
By the end of the session participants should be able to: understand the legislation and policies relating to prevention and control
of infections understand roles and responsibilities in the prevention and control of
infections understand the types of micro-organisms and how they grow be able to identify the types of infections micro-organisms cause understand how micro-organisms are transmitted and spread understand the chain of infection be able to identify the key factors for developing an infection understand the correct use of personal protective equipment understand and be able to apply correct personal hygiene in the
prevention and control of infections understand systems and procedures relating to the control of infections understand the importance of risk assessment
Trainer Jane Wood, Nurse Manager, Treloar’s.
Jane has been with Treloar’s for 19 years is a Registered Children’s Nurse with the Nursing and Midwifery Council and holds a Degree in Science and a Masters in Nursing.
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www.treloar.org.uk E: [email protected] T: 01420 547400 Ext 6428
Management Development –
Role of the Manager Accreditation CPD Activity
Duration 3.5 hours Cost per delegate £75
Course dates & times
22st Oct 2015 (0930-1300)
Who should attend
Managers or those being developed for a management role.
Aims and objectives
Aim The aim of this workshop is to enable managers to discuss and identify their roles and responsibilities when leading, managing and developing their staff. Objectives: At the end of this workshop managers should be able to:
Identify individual objectives for attending the workshop Discuss and identify the main roles and values of a manager when
managing and developing staff Review the expectations of managers by their staff Discuss the importance of staff recognition Discuss the importance or ‘Trust and Verify’ Review the importance of effective communication Recognise and manage key issues facing them now and in the future Identify some practical actions that can be taken to improve managing
performance in the workplace Carry out a self diagnosis as to their
Trainer John Stone – Principal, Treloar’s John has been Principle of Treloars since 2012, and along with his Education qualifications holds a Masters in Business.
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www.treloar.org.uk E: [email protected] T: 01420 547400 Ext 6428
Management Development –
Effective Interviewing, Recruitment & Selection Accreditation CPD Activity
Duration 3.5 hours Cost per delegate £75
Course dates & times
23rd Feb 2016 (0930-1300)
Who should attend
Managers or those being developed for a management role.
Aims and objectives
Aim To enable managers to develop effective recruitment, selection and interviewing skills. Objectives
At the end of this workshop managers should be able to: To understand the need for a planned & structured approach to
recruitment To understand the need for accurate job description/person specification To be aware of relevant legislation (employment law) To learn how to structure an interview To learn how to ask effective interview questions
Trainer Catherine Short – Lead HR Business Partner, Treloar’s Catherine has worked in Human Resources since 1988 both in the public and private sector. She has extensive experience of recruitment and selection up to board level and is a Chartered Member of the CIPD.
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www.treloar.org.uk E: [email protected] T: 01420 547400 Ext 6428
Management Development –
Managing Quality & Quality Assurance Accreditation CPD Activity
Duration 3.5 hours Cost per delegate £75
Course dates & times
15th Mar 2016 (0930-1300)
Who should attend
Managers or those being developed for a management role.
Aims and objectives
Aim To provide an overview of the Quality Assurance/Improvement systems needed in Residential Specialist Education Providers. Objectives
At the end of this workshop managers should be able to: Explain what regulatory frameworks affect Residential Specialist
Education Providers. Describe the purpose and basic working principles of a self-
assessment process. Identify and describe 5 quality assurance/improvement process within
an annual quality calendar which would support quality improvement in their department.
Trainer Jo Cox – Quality Manager, Treloar’s Jo has been with Teloar’s since 2011 and her teaching background provided a wealth and knowledge and experience for her role of quality assurance management.
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www.treloar.org.uk E: [email protected] T: 01420 547400 Ext 6428
Management Development –
Time Management Accreditation CPD Activity
Duration 3.5 hours Cost per delegate £75
Course dates & times
Dates available upon request
Who should attend
Managers or those being developed for a management role.
Aims and objectives
Aim To enable managers to develop techniques for prioritising tasks and
managing time effectively. Objectives
At the end of this workshop managers should be able to: Understand the importance of planning and prioritising Improve time and task management To identify personal use of time and how that compares to Treloar’s
priorities To identify personal timewasters and strategies to overcome these Identify good strategies for meetings, emails and scheduling events Produce a personal time management action plan
Trainer Kay Griffiths, Head of HR, Treloars. Kay has been with Treloar’s since 1999, has extensive experience in Staff Development and Human Resources and holds a Masters in Human Resources and a Degree in Psychology.
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www.treloar.org.uk E: [email protected] T: 01420 547400 Ext 6428
Management Development –
Performance Management, Staff Development and
Teambuilding Accreditation CPD Activity
Duration 3.5 hours Cost per delegate £75
Course dates & times
26th Nov 2015 (0930-1300)
Who should attend
Managers or those being developed for a management role.
Aims and objectives
Aim To introduce you to the performance development review form and to
outline the key principles involved in conducting an effective PDR. To enable managers to discuss and identify their roles and responsibilities when developing their staff and building effective teams
Objectives
At the end of this workshop managers should be able to: Be able to use the PDR form Recognise the importance of a properly run PDR Recognise the value in preparing for the review Be able to describe the reviewee’s and reviewers roles Be able to give effective feedback Analyse the links between priorities for staff learning and development
at individual, team and organisational level Set SMART objectives for learning and development Discuss the various methods of learning and development including
advantages and disadvantages Identify the importance of following-up the outcomes and identifying the
impact of learning and development Discuss the components of effective teams Analyse the benefits of team decision making
Trainer Kay Griffiths, Head of HR, Treloars. Kay has been with Treloar’s since 1999, has extensive experience in Staff Development and Human Resources and holds a Masters in Human Resources and a Degree in Psychology.
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www.treloar.org.uk E: [email protected] T: 01420 547400 Ext 6428
Management Development –
Effective Communication Skills and Handling Difficult
Conversations Accreditation CPD Activity
Duration 3.5 hours Cost per delegate £75
Course dates & times
Dates available upon request
Who should attend
Managers or those being developed for a management role.
Aims and objectives
Aim To explore what effective communication means and to develop the
skills required. To identify situations and understand key skills to enable managers to conduct difficult conversations effectively
Objectives
At the end of this workshop managers should be able to: Identify the barriers to effective communication Understand the importance of active listening Give effective feedback Use effective methods of communication in the workplace Develop a personal action plan Identify different situations which would prompt a difficult conversation Understand behaviours and apply skills for conducting difficult
conversations Understand the importance of planning and being prepared for a
difficult conversation
Trainer Kay Griffiths, Head of HR, Treloars. Kay has been with Treloar’s since 1999, has extensive experience in Staff Development and Human Resources and holds a Masters in Human Resources and a Degree in Psychology.
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www.treloar.org.uk E: [email protected] T: 01420 547400 Ext 6428
Train the Trainer Accreditation Non accredited – CPD activity
Duration Over four weeks Cost per delegate £95 Course dates and times
2nd, 9th, 16th, 23rd 24th Nov 2015 (1500-1700) 6th, 13th, 20th, 26th, 27th May 2016 (1000-1200)
Who should attend
Managers, supervisors and staff delivering training to small or large groups.
Aims and objectives
Aim: To develop the skills and confidence to write and deliver training
programmes Objectives:
To examine learning theories, styles, differentiation and the needs of the audience
To discuss the trainer’s role and responsibilities To consider environmental requirements Explain different assessment types and methods Demonstrate how different activities can support different learning styles To review the content of a course To demonstrate how to write and deliver a training course
Trainer Kaz Lodge, Training Services Coordinator, QCF Assessor/IQA/Trainer, Treloar’s. Kaz has delivered staff training at Treloar’s for 9 years and is an IOSH qualified and CIEH registered trainer, QCF IQA and assessor and holds a Level 4 in Training and Development. She previously worked as a Teaching Assistant at Treloar’s supporting students with disabilities and multiple conditions with their education and daily living. Previous to Treloar’s she worked in the retail sector, Sainsburys, delivering customer service and staff development training.
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www.treloar.org.uk E: [email protected] T: 01420 547400 Ext 6428
Continuous Professional Development Treloar’s is committed to:
Providing up to date information and best practice in line with national minimum standards and relevant codes of practice and professional bodies.
Ensuring all trainers and tutors are qualified in their specialist field and maintain up to date practical competencies.
Ensuring the training is planned, developed and evaluated with all learning styles and particular requirements included.
Ensuring delegates are treated with respect and courtesy.
Ensuring delegates receive supporting information to enable them to cement learning on returning to the workplace.
Ensuring the health, safety and well-being of all delegates taking part in the training.
Ensuring information is treated with confidentiality under the Data Protection Act 1998.
To enable Treloar’s to deliver an effective service, we ask that delegates:
Follow the booking procedures.
Arrive in good time, sign in and wear the allocated ID badge.
Come prepared to learn and take part in activities.
Share their constructive feedback in training evaluation.
Enjoy the experience!
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www.treloar.org.uk E: [email protected] T: 01420 547400 Ext 6428
Terms and conditions 1. Payment:
1.1 All courses are subject to 20% VAT unless otherwise advised. 1.2 Places may be booked provisionally by telephone. 1.3 All places will be reserved upon Treloar’s receiving a signed booking form,
by post, email or fax. 1.4 Places can only be secured upon receipt by Treloar’s of the full payment. 1.5 Payment by cheque to “Treloar Enterprises Ltd”. 1.6 Treloar’s reserves the right to re-allocate the place to another delegate if
course fees are not paid. 2. Cancellation by clients:
2.1 Should the client wish to cancel their attendance, Treloar’s must receive notification 14 days prior to the course commencement date.
2.2 If a booking is cancelled within 14 days or if the delegate fails to attend the training course, course fees will not be refunded.
2.3 All refunds due to client cancellation will be subject to a £10 administration charge.
2.4 Substitution of the original course applicant for another person can be made with the consent of Treloar’s. Treloar’s must be notified of any substitution before the course start date. A £10 administration charge will be made for any substitution.
3. Cancellation by Treloar’s:
3.1 Every attempt will be made to ensure that courses run as advertised, but in the event of a cancellation, Treloar’s will notify the client as soon as practically possible.
3.2 Treloar’s will notify the client 14 days prior to the commencement of the course where numbers failed to reach a workable minimum for the course to be run.
3.3 In the unlikely event of a course being cancelled, clients will be offered the choice of one of the following: 3.3.1 Alternative date for the same course 3.3.2 Full refund of the course fee paid 3.3.3 Credit to utilise on an alternative course
4. Booking Forms: A signature on the booking form is a commitment to payment of the full course fee and signifies agreement with the Terms and Conditions contained herein.