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2014 Holiday Shopping

TrendsBusinesses Can Profit

From

The busiest shopping season of the year is about to begin! People

who celebrate Christmas, Kwanzaa or Hanukkah will spend an

average of $804.42, up nearly 5 percent, over last year’s $767.27

Are you ready to grab a few of those dollars? These stats and tips

will inspire you to step up your marketing efforts

Online Shopping

47% of consumers say that the internet is

their favorite shopping destination

The average shopper will do 44% of their

holiday shopping online

Online Shopping

FREE SHIPPING is the second most

important factor for shoppers when

purchasing online

Takeaway: Use a marketing campaign to

offer a free-shipping code

Online Shopping

74% of shoppers will search online to inspire

holiday wish lists

2 in 5 consumers will spend time

researching online in order to find a good

deal

Online Shopping

44% of consumers want the ability to buy

online and pick up their purchases in store

Takeaway: Build a marketing campaign with a discount offer that motivates customers to place an order immediately and allows them to pick up their items from your store.

Social Media

In the last 12 months, 30% of consumers

have made a purchase based on their

engagement with a social network

Social Media

59% of consumers say an exclusive

discount (only for members of a social

network) would influence them to complete a

purchase on a social networking site

(Facebook, Twitter, etc.) this holiday season

Takeaway: Host an action-gated marketing

campaign on your preferred social networks;

ask for an email address in exchange for the

exclusive offer.

Social Media

58% of consumers say that rewards/loyalty

points would influence them to complete a

purchase on a social networking site

52% of consumers say that access to

exclusive products would influence them to

complete a purchase on a social networking

site

Social Media

56% of consumers say that a daily deal

would influence them to complete a

purchase on a social networking site, this

holiday season

Takeaway: Create a marketing campaign

based on an advent calendar offering a new

deal during a certain shopping period.

Mobile

84% of store visitors use their mobile

devices before or during a shopping trip

69% said that they would use their

smartphone for holiday shopping

Mobile

1 in 3 consumers use their smartphones to

find information they need rather than asking

an employee

Mobile commerce will account for 33% of

U.S. online holiday sales

Mobile

Nearly ONE THIRD of consumers say they’d

receive holiday deals via their mobile device

Takeaway: Design a marketing campaign

with a discount offer that’s only accessible

on mobile devices.

Mobile

25% of shoppers say easy-to-use mobile

websites is an important factor in their

decision to shop with a specific retailer

Takeaway: Use a marketing campaign

builder that delivers mobile-ready coupons

Shopping Behavior and

Spending

Nearly 50% of consumers plan to keep track

of retailers’ promotions and sales through

advertising circulars.

28% of consumers plan to spend more than

50% of their total holiday shopping budgets

November 28-December 1 (AKA Black

Friday Weekend)

Shopping Behavior and

Spending

80% of online shoppers and 71% of in-store

shoppers say email offers influence them to

buy

Takeaway: Host a sweepstakes campaign

and collect email addresses from all entrants

so you can market to them throughout the

years

Shopping Behavior and

Spending

44% of consumers say they would like

recommendations via a retailer’s email

which they have signed up for

For the eighth year in a row gift cards are

the most requested gift item among those

celebrating the holidays

Consumers Say…

• Helpful, knowledgable customer service (30.3%)

• Convenient Locations (47.9 %)

• Low Prices (41.2%)

• Sales or Price Discounts (74.7%)

Also play a role in their decision to shop at a

particular retailer

Download these stats as an Infographic

Did you like this information?

Start building holiday campaigns for free!

Sources

Stats from National Retail Federation, Yahoo and Splashscore.

http://www.slideshare.net/Shopatron/5-ecommerce-stats-that-will-define-your-holiday-strategy

http://www.allinclusivemarketing.com/2014-holiday-shopping-numbers/

http://marketingland.com/86-percent-online-retailers-expect-holiday-sales-growth-2014-100632

http://www.slideshare.net/HubSpot/47-stats-for-remarkable-holiday-marketing

http://www.retailtouchpoints.com/topics/shopper-experience/34-of-consumers-plan-to-spend-more-this-holiday-season

http://marketingland.com/survey-90-shoppers-will-buy-online-holiday-season-105775

http://marketingland.com/survey-social-media-influence-half-holiday-shoppers-103605


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