Thereforeneedtobe…
supportedbybusiness drivenbybusiness
donetogetherwithbusiness…
…andwithpeople(employees,customers)
Agileimplementa4ondifferscompanybycompany
Differentcompanyneeds
Differentimplementa6onandusedmethods
chaos à waterfall à OOP à iterations à aut. testing à business value (UC/US) à UX à dual track agile à team psychology à internal startups à …
Phase1:ITbehindthewall…
GuerrillaAgileimplementa6ononlyinITteams Engineeringprac4ces (pairworking,codereview, automa4on,UC/US,TC)
Bemoreefficient, quick,havebeMerquality andpredictability
• Individualsandinterac6onsoverprocessesandtools• WorkingsoFwareovercomprehensivedocumenta4on• Customercollabora6onovercontractnego4a4on• Respondingtochangeoverfollowingaplan
We’vestoppeddoingthis
Butnotyetstartedthis
Goal1
• FacilitateAgilemee4ngs• Gainthetrustfromtheteam• Starttoworkasteamcoach
• Helptodelivervalue(done-done)
• Helptoincorporatedailyfrequentfeedbackintheteam
• Some4mesdemoandsuccessfuldelivery
Phase2:Dismantlingthewall…
USwithclearbusinessvalue/benefit
Earlyandfrequentcustomerinvolvement Contractupdates RegularDemo
Measuringthesuccessandvisibilityforthebusiness/customer
50,00%60,00%70,00%80,00%90,00%100,00%
2009w24
2009w32
2009w38
2009w44
2009w50
2010w3
2010w9
2010w15
2010w21
2010w28
2010w34
2010w40
2010w46
2010w52
#Openerrors
#Openerrors
Goal2Shareandregularlyexplain• Whoisourcustomer• Whatisthevalueforthem• WhatisthecompanyvisionAskPO/helptoensure• USwithclearbusinessvalue/benefitstated• acceptanceofdeliveredvalue• regulardemoTeammeasures(visibility:sprinttrafficlights,boards,…)Somepsychologyintroduced(yes,socwareisdonebypeople…)
Phase2ques4ons1. Storiescontainwhy/value?
2. Visionandstrategyknownintheteam?
3. Feedbackinteamisregularandfrequent?
4. Demoandretrosome4meshappens?
5. Teamboardwithmeasuresexists?
6. Knowntypologytypesandpersonalmo4va4onandfrustra4onofeachteammember?
Phase3:ITpartofthebusiness…
Tightcoopera6onbetweenITandbusiness (crossteams,Agilebusinessteams)
Discoveryprocess
Agilecontracts
Measuringthesuccess (companyboards)
0
1
2
3
4
5
CustomerSa4sfac4on
EmployeeSa4sfac4on
Value
Revenue
ProfitMargin
Flow
Produc4onspeed
Defects
Goal3Shicedfocusandscope• SMques6oningthesystem• teamfacilitatoràcompanyAgilecoach• agileprinciplesàbusinessteams
(alsoinHR,marke4ng)• removingcross-departmentimpediments
(COOhands,visualizingissues,RCA,sharingsuccesscases)
HelpingPO,TL,UXwithdiscoveryprocess
(dualtrackAgile)Morepsychologyintroduced(teamdysfunc4on,mo4va4on,UXandusability)Companyandbusinessmeasures
Phase3ques4ons1. Demo“always”happens?2. Customerknownintheteams?
3. Retrospec4veaskeyimprovementtool?
4. Discovery/Dualtrackhappens?
5. Measures(semi)automated,accessibleandusedforbusinesspredic4ons
6. Youques4onthesystem?(visually,showingRC,paMerns)
7. Teamdysfunc4onssolved?
Phase4:Drivingthebusiness…
Managersasorganiza4onalcoaches
Hiringbasedonvalues
Agilemanagement andbusinessteams
Agileprocurementàvendorecosystem (AgileRFP)
Internalstartups,LABS
Agile/Scrum
Marketing + Branding
Value delivery engine
Hire and fire according to these values
Coach, turn blaming into positive/feedback/action, teach people talk J
MBTI, Belbin, ... – know your people, adjust communication, adjust position according to it
SM backlog as source of improvements
Limit WIP
Explain daily what it means for your people
• UnknownBusinessModelyet(tobefound)
• Differentmindsetneeded(startup,R&D)
• Needtobeverified• Hardtoselltheideawithout
expectedprofit
Ideally70-20-10%spread
• Exis4ngcoreproducts/services(keybusiness)
• Bestunderstandable• Focusondefendandop4mise• Usuallyincrementalchanges
• Verifiednewproducts• Emerging,soldascoreproduct
complement• Eitherincrementalchangesor
alreadyverifieddisrup4on(revolu4onarychange)
3Horizons
Goal4CompanyLeancoachhelpingmgmtwith:• oneteamwithonegoal• onebacklogwithclearpriori4es• clearvisionandstrategy
(what&how)
Leancoachofinternalstartups• Leanstartup• ServiceDesign• Googlesprint
Companycoachsolvinghumanaspects• 1-1,internal/crossteamcommunica4on
Helpingcompanyvendors
Phase4ques4ons1. ArebusinessteamsAgile?
(onebacklog,clearpriori4es,retrospec4ve)
2. 3Horizonspartofdailybusiness?
3. Doescompanyretrospec4vehappen?
4. Failuresandsuccessstoriesshared?
5. AgileRFPs/vendorcoopera4on?
6. Newproductsonthemarket?