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Skip to Time Left | Skip to Navigation | Skip to Assessment ItemsTake Assessment - Skills Review Exam - IT Essentials (Version 4.0)
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1 Top of Form
Refer to the exhibit. Which button will close the window?
A
B
C
DBottom of Form
2 Top of Form
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Refer to the exhibit. Which of the icons on the Word toolbar can be used to paste text copied from this or another application?
A
B
C
DBottom of Form
3 Top of FormWhich two general precautions should be followed when using hand tools? (Choose two.)
Use tools that are the right size and right type.
Always carry pointed tools by your side with the pointed end up.
Keep cutting tools sharp and in a good condition.
Carry the tools used most often in your pockets. Bottom of Form
4 Top of Form
Refer to the exhibit. In Windows XP, what is the purpose of the button pictured?
delete a folder
open a folder
add a file to a folder
move up a level in the folder treeBottom of Form
5 Top of Form
Refer to the exhibit. Which operation begins with the user clicking on the Start button?
turn on the computer
start a program that is highlighted on the desktop
log off or shut down the computer
change the BIOS configurationBottom of Form
6 Top of FormWhich device allows you to point and click?
hard drive
mouse
printer
video cardBottom of Form
7 Top of Form
Refer to the exhibit. Which button will minimize the window?
A
B
CDBottom of Form
8 Top of FormWhich precaution should be taken before any electronic component is removed from a computer system?
place the computer on an insulating mat
make sure that the computer is unplugged
attach a grounding wire to the case
use only approved metal toolsBottom of Form
9 Top of FormThe failure rate in a certain brand of network interface card has been determined to be 15%. How many cards could be expected to fail in a company that has 80 of the cards installed?
8
10
12
15Bottom of Form
10 Top of FormWhich component is an input device?
CPU
hard drive
mouse
printer
RAMBottom of Form
11 Top of Form
Refer to the exhibit. A portion of the Start menu is shown. How would a user access e-mail?
right-click the Outlook icon and choose Run from the drop-down menu
highlight the Outlook icon and click the Start button
right-click the Outlook icon, then press the Windows key on the keyboard
left-click the Outlook iconBottom of Form
12 Top of FormIt is anticipated that a company-wide system upgrade will take approximately 60 person-hours to complete. How long will it take five technicians to perform the refresh?
5 hours
8 hours
10 hours
12 hoursBottom of Form
13 Top of Form
Refer to the exhibit. What does the symbol shown represent?
a folder, which is a collection of subfolders and files
a Word document stored on the disk
a database file
a program that is used to navigate the files stored on a diskBottom of Form
14 Top of Form
Refer to the exhibit. What is the meaning of "04:08" in the bottom-right corner of the Windows XP screen?
date
time
aspect ratio of the screen
dimensions of the current windowBottom of Form
15 Top of FormA local real estate company can have its 25 computer systems upgraded for $1000. If the company chooses only to upgrade 10 systems, how much will the upgrade cost if the same rate is used?
$100
$200
$400
$500
$600Bottom of Form
16 Top of FormWhen climbing a ladder, what is the proper way to carry tools?
Carry all tools in a proper toolbelt.
Carry all tools in hands for easy access.
Carry all tools in clothing pockets to keep hands free.
Carry tools with one hand only to keep one hand free to assist in climbing.Bottom of Form
17 Top of FormWhat are two types of printers? (Choose two.)
carbon transfer
inkjet
laser
LCDBottom of Form
18 Top of FormWhich component is responsible for performing all of the arithmetic and logical operations within a computer?
controller card
hard drive
processor
RAMBottom of Form
19 Top of FormWhich two devices are output devices? (Choose two.)
keyboard
monitor
mouse
printerBottom of Form
20 Top of FormWhich component would be located inside the computer case?
monitor
printer
RAM
USB hard driveBottom of Form
21 Top of FormWhich two questions should be answered before using any hand tool? (Choose two.)
Is it in good condition?
Is it the proper tool for the job?
Is the color code correct?
Is it accepted internationally?Bottom of Form
22 Top of FormWhich hardware component must be installed in a PC to provide network connectivity?
PCI bus
serial port
network interface card
expansion slotBottom of Form
23 Top of Form
Refer to the exhibit. Which type of storage is shown?
DVD
floppy disk
hard drive
USB thumb driveBottom of Form
24 Top of FormWhich two devices provide data storage? (Choose two.)
CD-RW
hard drive
keyboard
monitorBottom of Form
25 Top of Form
Refer to the exhibit. What caused the pictured menu to appear on the user's screen?
The user double-clicked a desktop icon.
The user right-clicked a desktop icon.
The user highlighted an icon and then pressed Enter.
The user highlighted an icon and then pressed the Esc key.Bottom of Form
26 Top of Form
Refer to the exhibit. Which button will maximize the window?
A
B
C
DBottom of Form
27 Top of Form
Refer to the exhibit. What is the meaning of the small arrow in the lower-left corner of the icon?
close the application
delete the application
open the application using the shortcut
remove the application from the Recycle BinBottom of Form
28 Top of FormWhich problem could occur if a screwdriver is used to pry the top off of a computer case?
The screwdriver could slip and cause harm to the technician or to nearby individuals.
The screwdriver could cause deformation to the adapter cards.
The screwdriver could break and short out the motherboard.
The screwdriver could scratch the case, causing the motherboard to short circuit.Bottom of Form
29 Top of Form
Refer to the exhibit. Why is Undo in black, while the other items are in gray?
Commands are shown in black, while edit operations are shown in gray.
Groups of menu items alternate black and gray to make them easier to find.
There are no operations to undo, so this operation is unavailable.
There is no text to cut, copy, paste, or delete, so these operations are unavailable.Bottom of Form
30 Top of FormHow can a section of text in a Notepad document be highlighted to be copied to another location within the document?
click the Copy icon, then drag the pointer over the text to be copied
double-click the words to be copied
move the pointer to the start of the text to be copied, press the Windows key, move the pointer to the end of the text, and click the Copy icon
click at the start of the text, drag the pointer to the end of the text, then release the buttonBottom of Form
31 Top of FormIf a technician uses an average of 2 cans of compressed air per week for cleaning, how many cans should be ordered for 8 technicians over the next 10 weeks?
48
96
160
1152
2304Bottom of Form
32 Top of FormWhich device has adjustable brightness and contrast settings?
keyboard
monitor
mouse
speakerBottom of Form
33 Top of FormWhich precaution should be taken when using cleaning solvents?
use solvents only in confined spaces to avoid exposing others to the vapors
use solvents away from sources of ignition
pour excess solvents down the drain
use large amounts of solvents to ensure thorough cleaningBottom of Form
34 Top of Form
Refer to the exhibit. Which device is illustrated?
CD-ROM
computer case
laptop
monitorBottom of Form