7 Smarter Ways To Build Customer Loyalty For Your eBay/Amazon Businesses
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Objectives of this PresentationIntroduction1. Personalized communication2. Quality customer service3. Free gifts and discounts4. Product and social Marketing5. Building a good reputation6. Product delivery time7. Be flexible with rules and policiesWho are we?What we do?How we work?What we can do for your store?Thank you!
Introduction
->> Though many tactics works, there are few common things that you need to follow to build a strong business reputation.
->> Many huge brands are consistently managing their reputation only by following the things that we have discussed in this post.
->>Here are 7 smarter ways:
->> Though online selling is dramatically increased, sellers are still following many tactics to get more customers to their store.
->>When you honor your customers, you will certainly get reciprocation out of it .
->>For ex, when you release a new product/offer and let your customers know about the same, they will surely won’t miss your store when they want to buy that product.
->>Therefore make sure, your subject line should be compelling that your customers should be inspired to open it first.
->>It is good to address your customers by their names. ->> Make sure you use call to action button in your email
templates to close the deals instantly.
1. Personalized communication
2. Quality customer service
->>What makes a buyer to choose the same store after his/her first purchase?
->>It purely depends on the quality of the product and the customer service she/he get from that store.
->>Your customers should know that you care about them. ->>Whenever they have any issues, try to resolve them
immediately. ->> The most important thing in building customer loyalty
is you must be reachable (available) for your customers.->> This increases their confidence level in buying from
your store.
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3. Free gifts and discounts
->> This is one of the foremost strategies that are used when sale is down or during festive seasons.
->> Customer always prefers buying items that are offered with discounts/offers.
->>When you sell an item that has huge demand and when the competition is also high the first strategy is to include a freebie or discount.
->> It doesn’t ends here. You need insist your discounts by using effective eBay marketing tools.
->> You can also create a great ad and post it in relevant social networking sites that can get immediate attention from your customers.
->> If you are a medium/large enterprise entrepreneur, you can make use of ads to increase your product awareness.
->> Research the benefits of the product you sell and make your customers know about it.
->> When they come to know about the importance of using the items, they surely choose yours than others.
->> This will also increase your store reputation. To increase your selling, you have to be unique amongst your competitors.
->> You can also offer possible discounts to your customers when they share your ads.
4. Product and social Marketing
->> Once you are up with steady sales, your next step is to build a good reputation.
->> You have to be constantly watching the reviews of your customers.
->> Thank your customers when they buy product from you and contact them whenever you come with new products/offers.
->> Customers shows their loyalty only when you are loyal to them.
5. Building a good reputation
->> Research shows that 60% percent of feedback reviews are for faster delivery service (when selling 100% authentic products).
->> When you provide a faster shipping service for your customers, you are turning them as your returning customers.
->> Therefore, offer your customers, a quick and faster delivery service.
->>You can also include your quickly delivery time frame in title/description to make the ad noticed.
6. Product delivery time
->> Customers always opt for flexible return policies in online selling.
->> Bending over to customer’s favor will help you get more customers.
->> When your customers are inspired by your flexible service, their trust on your store will be reflected in your feedback reviews.
->> So never lose a customer by following strict rule, because your customers are your assets.
7. Be flexible with rules and policies
->> In order to become a successful seller and to increase your selling volume,
“Your main focus is to build customer loyalty.”
->> It is very easy to build when you sell quality products and follow the above tactics as ground rules for your business.
->> What other smarter ways do you follow to build your store’s reputation?
What we do?
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Internet Research Expert, Social Media Expert, Admin Tasks, Blogger, Customer Service, Online Store Manager
Training
Updates
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One point of contact
Always contactable
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