AgendaAgenda
WelcomePresident ZimpherDiscussion: ExpectationsThe Context for Change at UCBreakDiscussion: Changes The Process of Change
Agenda Agenda (continued)(continued)
Discussion: What are “21st Century Issues?”
Discussion: Where are the Big Ideas?
Feedback and logisticsNext StepsClosing remarks
CAPP: Fall, 2004CAPP: Fall, 2004
• Early consultation
• Listening Session:December 8, 2003About 45 participants
StudentsFacultyCabinet Deans
CAPP: Town Hall MeetingsCAPP: Town Hall Meetings
• January 29-April 20, 2004• More than 150 invitees• 7 meetings, four hours each• Invited stakeholders:
Students, full- and part-time faculty, emeriti, staff, Deans, Cabinet, BOT reps, alumni, corporate, civic, non-profit leaders, neighbors, etc.
CAPP: Input SessionsCAPP: Input Sessions
• Held by college and non-college units
• January-April 15, 2004• At least two per unit• First must be held by February 15• Invited stakeholders from on- and
off-campus
CAPP: Who’s in Charge?CAPP: Who’s in Charge?
Steering Committee:
President’s Cabinet
Working Group:
Town Hall Meeting Participants
Key Points and Data From the Key Points and Data From the First Town Hall Meeting First Town Hall Meeting
James R. Tucker, MBA, CFMJames R. Tucker, MBA, CFMDale L. McGirr, MPADale L. McGirr, MPA
Sandra J. Degan, PhDSandra J. Degan, PhD
Anthony J. Perzigian, PhDAnthony J. Perzigian, PhD
Lawrence J. Johnson, PhDLawrence J. Johnson, PhD
James R. Tucker, MBA, CFMJames R. Tucker, MBA, CFM
Vice President for Administrative Services and Human Resources
Higher Education Higher Education Marketplace and RankingsMarketplace and Rankings
Higher education marketplace is a $86 billion business: 1965- 6 million students; 2002 - 15+ million students; 2012 - projected 17million students
Increased earning power of college graduate is major factor in growth of higher education market. Over a lifetime, college grad earns twice as much as high school grad - $2.1 million vs. $1.2 million; master's degree climbs to $2.5 million; and professional degree to $4.4 million.
In higher education's competitive market, college rankings (eg. U.S. News and World Report) influence status, perception, and ultimately student choice. Rankings count.
UC's current rank is 160; top schools rank 1- 123.
Lessons Learned from Lessons Learned from Campus Master PlanCampus Master Plan
Balanced Involve senior management Don’t get specific too early Philosophy should guide change Seek multiple solutions Continuously assess Align goals and resources Integrate at all levels Be tactical Raise the bar on quality
Academic Planning
East Campus
Medical Center
Sandra J. Degan, PhD
Associate Sr. Vice President for
Health Affairs
Medical CenterMedical Center
Goal: To improve the reputation of the medical center by:– Increasing number of extramural grant awards – Recruiting internationally recognized faculty– Creating an environment for bioscience industry to thrive– Establishing a reputation for innovation in interdisciplinary health
care education– Establishing a School of Public Health– Building strong bridges within UC and in the region and state
Strategies– Millennium Plan– Third Frontier– NIH Roadmap– Pursue educational opportunities– Address infrastructure needs
West CampusWest Campus
Cross-College Collaboration & Catalysts– NCA Self-Study for Re-accreditation– UC Collaboration for Student Success– Collegiate Structures Initiative (CSI)
Major Developments (Provost Priorities)– Student engagement in learning inside & outside
the classroom – Organizational effectiveness– Community partnerships & service– Innovative programs & new learning markets
Lawrence J. Johnson, PhDLawrence J. Johnson, PhD
Dean
College of Education, Criminal Justice, and Human Services
Unique Attributes of the UCUnique Attributes of the UC
Academic/Research (15 comments)– Open access and selective colleges (6 comments)– Co-op (3 comments)– Practical (2 comments)– Comprehensive research extensive (2 comments)– Incongruity between the number of prominent programs
and the overall rating of the university (1 comment)– A rapidly growing research enterprise (1 comment)
Unique Attributes of the UCUnique Attributes of the UC
Environmental (6 comments)– Urban main campus (3 comment)– Suburban branch campuses (1
comment)– East/West structure on main campus (1
comment)– Rapid and successful transformation of
the physical plant (1 comment)
Unique Attributes of the UCUnique Attributes of the UC
Administrative/Organization (5)– Complex (1 comment)– Decentralized/Local control over expenditures
(1 comment)– Branch campus have more independence than
colleges on main campus (1 comment)– Lack of an overall marketing plan (1 comment)– Unionized faculty (1 comment)
Unique Attributes of the UCUnique Attributes of the UC
Students (3 comments) – Few international undergraduate students (1
comment)– A diverse student body (1 comment)– Commuter orientation (1 comment)
History (2 comments) – Collection of colleges that joined over the last
150 years (1 comment)– Went from private to city to state (1 comment
What are UC’s Aspirations?What are UC’s Aspirations?
Academic/Research Excellence (23 comments) – A center of innovation and change (5 comments)– A top 20 or higher rated university (3 comments)– University of choice for families of UC employees (3 comments)– Always striving toward excellence (3 comments) – A clearly articulated academic vision (3 comments)– Continue the balance between open access and selectivity (2
comments)– Jewel of the City (1 comment)– Global leader (1 comment)– Good articulation between liberal and professional education (1
comment)
– Strong interdisciplinary programs (1 comment)
What are UC’s AspirationsWhat are UC’s Aspirations
Financially Sound (8 comments) – Self-sufficient (2 comments)– Performance based (2 comments)– Strong alumni giving (2 comments)– Fully developed marketing plan
(1comment)– Less dependent on the state (1
comment)
What are UC’s AspirationsWhat are UC’s Aspirations
Community Focused (8 comments) – Resource for city and community (4
comments)– Resource for industry/business (2
comments)– Responsive to societal needs (1
comment)– Responsive to local schools (1
comment)
What are UC’s AspirationsWhat are UC’s Aspirations
Excellent Students (7 comments) – Good Retention (2 comments)– Graduates that become leaders (2
comments)– Strong recruitment plan (1 comment)– Attractive to students outside of the
region (1 comment)– Graduates maintain a relationship to UC
(1 comment)
What are UC’s AspirationsWhat are UC’s Aspirations
Excellent Faculty (5 comments) – Hire and retain the best faculty (2
comment)– Emphasis on faculty development (1
comment)– Better assessment of teaching (1
comment)– Better assessment of faculty (1
comment)
What are UC’s AspirationsWhat are UC’s Aspirations
Collaboration (4 comments) – A sense of community among colleges
(2 comments)– Seamless transitions between local
school and colleges (including UC’s branches [1 comment])
– Strong collaboration between east and west campuses (1 comment)
People don’t resist change. People don’t resist change. They resist the perception They resist the perception of the change being forced of the change being forced upon them.upon them.
““Will we chart our course Will we chart our course into the academic future into the academic future or will we drift with the or will we drift with the tides…?”tides…?”
““Development of a 21Development of a 21stst Century vision for Century vision for University.”University.”
What is What is Change Management?Change Management?
“The transforming of the organization so it is aligned with the execution of a chosen corporate business strategy. It is the management of the human element in a large-scale change project….”
Gartner Group
Change Management is…Change Management is…
•A process that enables people to assimilate changes more quickly and completely.
•A process that connects significant change to the culture of the organization.
•A process that allows people to be more successful more quickly in the post-change environment.
What Does Change Look Like?What Does Change Look Like?
Current State
Future State
The expectation...
Time
Performance
What Does Change Look Like?What Does Change Look Like?
Current State
Future State
Transition State
The reality...
Performance
Time
Change in the future….Change in the future….
““The two most common elements The two most common elements in the universe are hydrogen and in the universe are hydrogen and stupidity.”stupidity.”
Kiri Kin TomKiri Kin TomRomulin philosopherRomulin philosopher
How Change Initiatives StallHow Change Initiatives Stall
Implementation vs. integration The rule of thirds Conceptual vs. practical No articulation of the “new rules for success” Underestimating the impact by 10x Lack of cross functional involvement Lack of emphasis on behavior change Respectful of the past, focused on the future
DiscussionDiscussion
What are “21st Century” Issues?• Population• Health care disparities• Cities• Intellect • Citizenship
DiscussionDiscussion
Where are the “Big Ideas?”– What’s a Big Idea?– Areas of challenge– Areas of opportunity
Feedback and LogisticsFeedback and Logistics
BlackboardNext meeting dates
– February 12, 2004 Town Hall Meeting– February 24, 2004 Town Hall Meeting– Local Input Meetings
Parking VouchersFeedback Forms