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INDIAN SOCIETY FOR INDIAN SOCIETY FOR TRAINING AND DEVELOPMENTTRAINING AND DEVELOPMENT
MANAGING OBSOLESCENCE:
PEOPLE AND TECHNOLOGY
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CREATIVE WAYS TO REMAIN OBSOLETE
PARIMAL N. GANDHI, DIRECTOR
ACADEMY OF HUMAN EXCELLENCEBARODA
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THIS PAPER IS USEFUL FOR
Those that really want to change
Those that want to convey the appearance
of changing, while actually remaining
unchanged
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WHY REMAIN OBSOLETE?
REWARDS FOR
ORGANISATIONAL OBSOLESCENCE
Increased Customs Duty Export Orders No licenses for Potential
Competitors
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REWARDS FOR INDIVIDUALS
The Public Sector Seniority
The Private Sector The Job Jumpers
The Loyal
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WHO MAY REMAIN OBSOLETE?
Everyone, at whatever levelManaging Director to PeonTrainer, training manager
or participantIt is everyone’s birthright!
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THEY HELP OTHERS TO REMAIN OBSOLETE TOO
ColleaguesBossesDepartmentsOrganisationsFamiliesNation
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Two types
The stubborn mulish, ‘refusing to change’ type
The sophisticated type that appears to go along while actually standing still - the dynamically static
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Creative techniques used to sabotage training
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TRAINING
One of the most potent tools for transformation.
Some professionals try to ensure that training takes place but does not succeed.
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advanced techniques by chairmen
managing directorschief executives
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COST CUTTING
IS PENNY-WISE AND POUND-FOOLISH
SLASHES TRAINING BUDGET
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TOP MANAGEMENT TECHNIQUES GOES FOR ISO 9000 SERVES OLD WINE IN A NEW
BOTTLE Industrial Relations
HRD
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TOP MANAGEMENT TECHNIQUES SPENDS TRAINING BUDGET
ON EVERYTHING EXCEPT TRAINING
RECRUITS MANAGERS AND STAFF CAREFULLY
– THOSE NEAR RETIREMENT– THOSE WITH HEART TROUBLE
– VIGILANCE CASES
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MEASURES BENEFITS
INSISTS THAT RESULTS CAN NOT BE MEASURED
REFUSES TO SANCTION THE MONEY AND TIME TO MEASURE
KEEPS DOUBTING THE EFFECTIVENESS OF TRAINING
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MOST IMPORTANT…
NEVER UNDERGO TRAINING
themselves
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TECHNIQUES USED BY TRAINING MANAGERS
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TRAINING MANAGERS’ t...
TRAINS THE MAXIMUM NUMBER
KEEPS PROGRAMS SHORT TENDERS TRAINING
CONTRACTS
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training managers’ t...
Selects participants carefully No authority to implement No time left Those who are incorrigible For whom the training is irrelevant
Sends intimation very late Creates a cadre of Participants
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WHATEVER THEY CAN MANAGE, THEY CAN MISMANAGE... Dates Communication Trainer Travel, Stay and Meals Participant Meals Audiovisual equipment Electricity and Waiters/Peons Inauguration / Valediction
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MOST IMPORTANT…
NEVER UNDERGO TRAININGthemselves
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TECHNIQUES USED BY TRAINERS
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The obsolete trainers
Feel a stake in human and organisational obsolescence. This increases the need for training.
They remain shining examples of obsolescence themselves.
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The obsolete trainers
AVOID PREPARING SINGLE PROGRAM - MULTIPLE
TITLES THEIR PROGRAMS ONLY
CONTAIN HUMOUR Participants hate serious training and serious issues and these must be avoided.
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The obsolete trainers
USES THE POST-LUNCH SESSION EFFECTIVELY
USES DRAMATICALLY INEFFECTIVE AUDIOVISUALS
USES LOTS OF JARGON
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MOST IMPORTANT…
NEVER UNDERGO TRAINING
THEMSELVES
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TRICKS PARTICIPANTS PLAY
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PARTICIPANTS’ TRICKS
Resist being nominated Continue working throughout
the program Take along pagers / mobile
phones Ask long, irrelevant questions Demoralize the trainer
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MANAGING OBSOLESCENCE MANAGING THE OBSOLESCENCE
OF PEOPLE IS NOT GOING TO BE EASY
IT WILL TAKE TREMENDOUS – COMMITMENT– COMPETENCE– EFFORT
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GOOD LUCK!