After Malawi Harnessing Mobile Technology for
Last Mile Supply Chain
Jeremy WacksmanSenior Program Analyst at Dimagi
• Who is dimagi• (whereis screenshot)
About Dimagi• Created out of Harvard and MIT Media Lab, offices in
Cambridge, USA; Cape Town, SA; Dakar, Senegal; Maputo, MZ; and New Delhi, India;
• Leaders in Open-Source development and Software-as-a-Service support for mobile technology
• Collaborative Model of Dimagi technology with partners in implementation and research
• Highly qualified team of 60+ with scientists, public health experts, physicians, engineers and field consultants
• 10+ years of experience with over 100 ICT projects across numerous sectors and technology approaches
10 years (INNOVATE)
Mobile Technology (OPEN SOURCE)
Rural healthcare (LAST MILE)
MAKING SUPPLY CHAIN SIMPLE
???
Real-time, Intelligent Systems
STOCKOUTS IN MALAWI
2011 – present2000+ CHWs
27% had adequate stock at visit
43% reporting stock
More information: http://sc4ccm.jsi.com/countries/malawi/
94% of HSAs had a mobile phone
85% had network coverageSometimes
More information: http://sc4ccm.jsi.com/countries/malawi/
rec ors 100 zn 50 amx 10
1. CHW Responsibilities Send 2 SMS Messages a Month
STOCK ON HAND RECEIPTS
To: CommTrack
SOH ORS 300AMX100
To: CommTrack
REC ORS 400ZN 200 AMX100
GET DATA
REAL TIME DASHBOARD:
Stock levels
Reporting Rates
soh ors 300 zn 100 amx 25 rec ors 100 zn
50 amx 10
2. Facility ResponsibilitiesPack orders as needed
ORDER NEEDED ORDER READYFrom: CommTrack
CHW Charity Nsare needs the following products: 300 ORS 100 AMX
To: CommTrack
READY
CLOSE THE LOOP
Linking resupply to reporting dramatically improved reporting rates
This district moved to supplying HSAs based on
cStock
3. District Responsibilities:Regular team meetings to review data and follow up
TEAM MEETINGS TO REVIEW THE DATA
Daily Alerts to Action– Pending stock outs– Missed Reports
Monthly Meeting– Consumption Trends– Lead times
cStock
Stock Reporting rates improved from around
40% at baseline with most districts
consistently reaching above 95%.
More information: http://sc4ccm.jsi.com/countries/malawi/
PACKAGE & REPLICATE
PILOT PACKAGE REPLICATE
2010 – present
2011 – present
2013
2013
2011 – present
2013
Replicate to Other Communities
• Need to scale performance• Need to support multiple
programs and supply chains• Need for local ownership
through configuration layer and user authoring tools
• Need to integrate• Need for easy launch / rapid
replication
Replicate to Facilities
• More commodities to manage• More context on resupply
needs• More authority to create,
approve, and manage requisitions
• Core, reusable logistics functionality from cStock, ILSGateway, EWS, and mTrac
• Shared resources invested in hosting, support, scale-up, testing, and continuous development
• Easy online signup: get started quickly, learn fast
soh ors 300 zn 100 amx 25
New Patient Morbidity
What is the diagnosis of the patient complaint ?
Clinical Malaria
Malnutrition
Pneumonia
Empowering the End User
• SMS or Mobile App– SMS:
• Easy, lightweight rollout– Mobile App
• Integrated approach• More products, more data• More user-friendly• Better quality data• On-phone history and
intelligence• Reduce transmission costs
What is the impact we’re targeting?
Faster Resupply: from weeks to days
Accurate Ordering: intelligent, automated consumption algorithms
Accountability: transparent movement of goods to the last mile
Supervision & Advocacy: real-time, accessible information into stock status throughout a country
Profit: data-driven decision-making to reduce costs and maximize profit
CommTrack POCs
• Mobile Logistics Proof of Concept in India and Nepal
• Seeking new partners working in health, social enterprise, agriculture, or other sectors
• 5 organizations to rapidly launch CommTrack with free phones or SMS credits
Jeremy [email protected]
http://www.dimagi.comhttp://www.commtrack.org
Online video demo at http://youtu.be/OqMPxBQSF5c
Thank You