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Page 1: Airlines driving social engagement through Facebook

takes over the market.for Airline Brands

FacebookCampaigns

Page 2: Airlines driving social engagement through Facebook

various apps and toolson social media channels

are easier and cooler with

Marketing campaigns

Page 3: Airlines driving social engagement through Facebook

top 3

F a c e b o o k c a m p a i g n s

proven marketing tipsfor

A look at the

Page 4: Airlines driving social engagement through Facebook

Marketing#1tip

that capturesFree content

"likes"

Page 5: Airlines driving social engagement through Facebook

Marketing#2tip

competitionRun a

Page 6: Airlines driving social engagement through Facebook

Offer a

for products and services

Marketing#3tip

discount or coupon

Page 7: Airlines driving social engagement through Facebook

Tips and TricksFacebookCampaigns

from

b y t o p A i r l i n e b r a n d s

Page 8: Airlines driving social engagement through Facebook

Case Study#1

Air Asia's

CAMPAIGN“1 Million Free Seats”

Page 9: Airlines driving social engagement through Facebook

free seats1 Million

BOOKING DONE BETWEEN : TRAVEL PERIOD

September

17 - 22Jan aug

7 - 52013 2014

Case Study Air Asia's “ 1 Million Free Seats” campaign#1

Page 10: Airlines driving social engagement through Facebook

Bonus BIG points20x

to every 200thsuccessful redemption

Case Study Air Asia's “ 1 Million Free Seats” campaign#1

Page 11: Airlines driving social engagement through Facebook

airport taxes and feesexclude

Flight fares

Case Study Air Asia's “ 1 Million Free Seats” campaign#1

Page 12: Airlines driving social engagement through Facebook

Case Study#2

Emirates

2013 FORMULA 1 INDIAN GRAND PRIXoffering two tickets to

Page 13: Airlines driving social engagement through Facebook

Case Study Emirate’s Win two tickets to Clark from Dubai#2

100 free tickets

are being given away till October 16th.

Page 14: Airlines driving social engagement through Facebook

Case Study Emirate’s Win two tickets to Clark from Dubai#2

Emirates caters to

and book your tickets through Emirates to enter the competition.

Plan a holiday before

135 destinations.n o v e m e r 3 0

Page 15: Airlines driving social engagement through Facebook

Case Study#3Malaysian Airways

privilege programBoarding pass

VALID TILL DECEMBER 31, 2013

Page 16: Airlines driving social engagement through Facebook

By presenting boarding pass atChangi Recommendations Booth

Case Study Malaysian Airways “Boarding pass privilege program”#3

at Singapore

avail exciting offers

Page 17: Airlines driving social engagement through Facebook

Case Study Malaysian Airways “Boarding pass privilege program”#3

offers are :Ducktours City sightseeing / Ducktours rideAIRLINE PROMOTION

25% off$25USUAL PRICE

$33Gardens by The BayAIRLINE PROMOTION

18% off$23USUAL PRICE

$28River safari + Gardens By the BayAIRLINE PROMOTION

21% off$42USUAL PRICE

$53$50 SIM CardFREE SHUTTLE RIDE TO HOTEL WORTH

$9USUAL PRICE

$50

Page 18: Airlines driving social engagement through Facebook

Case Study Malaysian Airways “Boarding pass privilege program”#3

Discount in fare for Flights tofrom Delhi / Mumbai / Chennai / Hyderabad / Bangalore

Singapore

Delhi

Mumbai

Chennai

Hyderabad

Bangalore

: INR 22,915

: INR 23,242

: INR 22,062

: INR 28,258

: INR 26,284

Page 19: Airlines driving social engagement through Facebook

Case Study#4

Delta Airways

on Facebook in 2010sold tickets

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allowed full ticket bookingfrom their Facebook Page

Case Study Delta Airways sold tickets on facebook in 2010#4

“ The Delta Ticket Window”- A facebook application launched in 2010

Page 21: Airlines driving social engagement through Facebook

Case Study Delta Airways sold tickets on facebook in 2010#4

“Away We Go”a Facebook traveler app owned by Delta

Insert your favourite location

Put up a picture

Invite friends to travel with you

Page 22: Airlines driving social engagement through Facebook

WhyCampaigns ?

Page 23: Airlines driving social engagement through Facebook

because they are viralinteractionhelps in better

through Gamificationand amazing Conversions

Page 24: Airlines driving social engagement through Facebook

if not full, but one-way atleast!

Who wouldn't love apaid trip?

Page 25: Airlines driving social engagement through Facebook

There's always something to

at the endtake back

Page 26: Airlines driving social engagement through Facebook

Top 10 facebook brands by no. of fans

July 2013 Facebook Report: Airlines Industry

0

1M

2M

3M

4M

KLM

SOU

THW

EST

AIR

LIN

ES

AZU

L BR

AZI

LIA

NA

IRLI

NES

TURK

ISH

AIR

LIN

ES

AIR

FRA

NC

E

AIR

ASI

A

EMIR

ATE

S

QA

TAR

AIR

WA

Y

NA

SAIR

GO

LTR

AN

SPO

RTES

AÉR

EOS

4,002,257

3,903,899

2,283,237

2,170,163

1,705,5161,933,345

1,905,659

1,839,589

1,725,297 1,544,524

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Top 3Fastest GrowingFacebook Brands

QatarAirways

Nas AirAir

New Zealand

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Average Engagement Rate

Top 3Facebook brands byPost Engagement Rate

Japan Airlines

1.32%Emirates

1.12%

0.21%

ANA.Japan

0.98%

Page 29: Airlines driving social engagement through Facebook

Altogether users get an

unlocking rewardsand offers at every gateway

social travel experienceawesome

Page 30: Airlines driving social engagement through Facebook

Airlines on Instagram

Adios for now.We'll be back soon with

Page 31: Airlines driving social engagement through Facebook

--------------------FOR ANYTHING AND EVERYTHINGEMAIL US : [email protected]

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