Alcatel-LucentOmniTouch8660M y T E A M W O R k C O N F E R E N C I N G A N D C O L L A B O R A T I O N
Alcatel-Lucent OmniTouch™ 8660 My Teamwork™ Conferencing and Collaboration brings people together for virtual
meetings and events, saving money, fostering innovation and maximizing enterprise agility. OmniTouch 8660
My Teamwork is a software-based multimedia, multiparty business communications solution that runs on commonly
available computer hardware for low capital investment and total cost of ownership (TCO). Use OmniTouch 8660
My Teamwork from any telephone, any location, and any browser for secure unified conferencing and collaboration
inside or outside the company with no specialized software or virtual private network required. The presence-
aware, easy-to-use interface supports a full feature set including meet-me, ad hoc, and scheduled meetings
with click-to-conference, instant messaging with public and private chat rooms, application and desktop
sharing, document management, integrated HD video and more.
Features BeneFits
Full-featuredmultimedia,multipartyconferencingandcollaborationwithallfeaturesaccessiblefromasinglebrowserwindow
Minimizesthecomplexity,fostersuse,ensuresfastreturnoninvestment(ROI)
Modularlicensing,flexibledeploymentoptions Focusonfeaturesthatsavemoneyandmakemoney,addsfunctionalityquicklyandpainlessly
Software-basedsolutionwhereallmediaanddirectoriesrunonasingle,non-proprietarycomputer
Lowcapitalinvestment,lowongoingsupportandmaintenancecosts—fastROI
Flexibleconnectivity Supportscurrentlyinstalledtelephoneandvideoinfrastructure,TDMandIP(SIP),minimizingcosts
Secureaccessfrommanydifferentdevicesandmeans
Flexibleconferencingthatprovidessecureaccessfromanytelephone,PCorbrowser,andfromanylocation
Reliable,scalableandsecure Futurerequirementseasilymet—scalesfromtwotothousandsofconcurrentusersviasoftwarelicensing
Supportsstandards-basedAPIs(RESTWebservices) Providesfastandefficientintegrationwithexistingbusinessapplicationsandworkflow
Alcatel-LucentOmniTouch8660|DataSheet2
A measurable return on investment
Holdasmanymeetingsasneededforanylengthoftimeandneverpayanextraseatoroveragechargeagain.Premises-baseddeploymentsofOmniTouch8660MyTeamworkofferameasurableROIwhencomparedwithserviceproviderofferings.Andbecauseitissoftware-based,addingusersandfeaturesiseasy—nocumbersomeandexpensiveproprietaryhardwaretopurchaseandinstall.Highuseradoptionratesacceler-atetheROIbecausetheplug-and-playinterfacerequiresminimaltraining;allconferencecontrolsarevisibleandaccessibleinasingleclick.Presence-basedcollaborationeliminatesthedelaysassociatedwithe-mailandvoicemail,encouragingreal-time,results-drivencommunicationforfasterresponsetimesandincreasedinnovation.Omnitouch 8660 My teamwork Conferencing and Collaboration TheAlcatel-Lucentconferencingandcollaborationsuiteincludesthefollowing—allrunningontheSIP-andsoftware-basedAlcatel-LucentOmniTouch8460AdvancedCommunicationsServer(ACS)platform.
Omnitouch 8660 My teamwork enterprise editionTheOmniTouch8660MyTeamworkEnterpriseEditionworkswithanyPBXandoffersafullfeaturesettosupportmixednetworkenvironmentsandtheneedsoflargeenterprises—HDintegratedvideoconferencing,advancedeventmanagementfeatures,anoperatorconsoleforlargerhostedevents,andasolutionforintegratinglandmobileradiousersintoconferencingandcollaborationevents.
Omnitouch 8660 My teamwork Office edition TheOmniTouch8660MyTeamworkOfficeEditionofferssmall-to-medium-sizedbusinesses(SMBs)afeaturesetwithpackagesandpricingtailoredtotheneedsofthesmallbusiness—adhocandscheduledaudioconferencing,applica-tionanddesktopsharing,filesharingandMicrosoft®WindowsMobile®6
PocketPCclientaccess.BundlesincludebothaudioanddataportswiththeIPtrunksoftwarelicensingrequiredfortheAlcatel-LucentOmniPCX™OfficeCommunicationServer.
Omnitouch 8660 My teamwork network editionHostedandmanagedserviceoptions—SoftwareasaService(SaaS)—foroperatorsorcarriers,featuresupportformulti-domain,multi-tenant,andcustombranding,withmodularfeaturelicensingforsubscriberofferings.Additionalcarrierfeaturesincludebladeserversupport,extensivesoftwaremonitoringandautomaticrestart,andoperatorconsoleforassistedconferencingservices.
Omnitouch 8660 My teamwork for Microsoft Office CommunicatorTheOmniTouch8660MyTeamworkforMicrosoftOfficeCommunicatoreditionbringscarrier-grade,feature-rich,andhigh-capacitymultipointaudioconferencingwithschedulingandrecordingcapabilitiestoOfficeCommunicatorenvironments.Itenablesenterprisestoeliminatethird-partyaudioconferencingservicesforahardROIwithoutsacrificingservices,scalabilityorreliability.
Omnitouch 8660 My teamwork for iBM Lotus sametimeTheOmniTouch8660MyTeamworkforIBMLotusSametimeeditiondeliversmultipartyaudioconferencingwith
click-to-conference,voicerecording,advancedcallcontrols,andschedulingsupport—allfromtheIBMLotus®Sametime®ConnectandSametimeMeetingCenterclients.ForSametime7.5and8.0usersthiseliminatesthemonthlycostsassociatedwithaudioconferencingservicesforafastROIandimprovedcollaboration.
Mobility client for Windows Mobile Pocket PC WorkersandexecutivesonthegoappreciatethesupportforWindowsMobile6®accesstoconferencingandcollaborationfeatures,includingpresence-driveninstantmessagingwithclick-to-conference,viewandjoinconferences,viewandcontrolWebpresentations,conferencecallcontrol,anddialingcontactsfromWindowsMobileOutlook®contactlists.
emergency response and safe Campus solutions with Land Mobile radio Conferencing and CollaborationTheLandMobileRadioConferencingandCollaboration(LMRCC)integrationbringstogetherlandmobileradios(LMRs)andtelephones,supportingconferenceswithanytelephonydeviceontraditional,VoIPandnext-generationnetworks.Thesolutionassistslocal,stateandfederalgovernmentagenciesandcampusenvironmentswithemergencyresponseinitiativestocoordinatecommunicationswithdeployedfieldpersonnel.
Figure 1. enterprise mobility for business on-the-go
Alcatel-Lucent OmniTouch 8660 | Data Sheet 3
For businesses of all sizes
OmniTouch8660MyTeamworkscaleseasily,accommodatingsmallfirmstolargemultinationalorganizations.Forbusinesseswithhighmonthlyaudioorwebconferencingusage,OmniTouch8660MyTeamworkprovidesanROIinaslittleas3months.Withgeographicallydistributed,multi-tenanted“stacks”forleast-costrouting,redundancy,enterprisefederation,andautomaticfailover,largeenterprisesenjoyreducedconferencingbillsandoptimalperformanceandreliability.Forallorganizations,OmniTouch8660MyTeamworkstreamlinescommunicationwithpresence-basedinstantmessaging(IM)foradhocchat,minimizingtypicalvoicemailande-mailbackandforthcommunications.Forsmallbusinesses,thismeansdoingmorewithless,andtheaddedsupportforlow-costhard-wareplatformsmakesthesolutioncost-efficientforsmallerbusinesses,whilealsobeingeasytomanage.Allcompaniesandemployeesbenefitfromimplementinggreentechnologiesthatreducetravelcosts,maketelecommutingeffective,andreducecarbonemissions.
For carriers or operatorsTheOmniTouch8660MyTeamworkNetworkEditionprovidesascalableandreliableconferencingandcollaborationplatformthatenablescarrierstodeployamodularfeaturesetwithcustomizedbrandingtoaddresstheneedsofavarietyofcustomers.Single-serversupportwithmulti-tenancy,bulkuserprovisioningandnotifications,custom-izedbranding,andintegrationwithPBXsandsoftswitchesprovidesimpli-fiedandflexibledeploymentoptionsfortheoperatormarketandtheirenterprisecustomers.Abrowser-basedoperatorconsoletailoredspecificallyforconferencingserviceproviderscompletesthesolution.
For end usersThesingle-clickinterfaceiseasytousewithmultiplewaystoinitiateactionssothatendusersareupandrunninginminutes.Withnolargesoftwareclienttodownloadandmaintain,commonusebarriersareremovedandworkers
quicklyappreciatetheanywhere,anytimeaccessfromtheoffice,homeoffice,airport,orwherevertheymaybe.Thepresence-drivenadhoccommuni-cationandclick-to-conferencecapabilitywithbothinternalandexternalcontactssavesvaluabletimebyminimizingvoicemailande-mail.Allofthesefactorsleadtohighuseradoptionrateswithadditionalsavingsbenefitsforcompanies.
For system administratorsForsystemadministrators,theintuitiveuserinterfaceandthinclientreduceshelpdeskcallsandIToverhead.Equippedwitheasy-to-usemanagementtoolslikeauto-provisioningwithMicrosoft®ActiveDirectory®andsecureLDAPauthenti-cation,OmniTouch8660MyTeamworkissimpletoadminister.Thebrowser-basedadministrativeinterfaceprovidesfeatureconfiguration,softwareandlicensingupgrades,calldetailreports(CDRs),languageandbrandcustomiza-tion,remoteSNMPandSMTPmonitor-ingforalertsandalarms,andIMloggingwithSMTPretrieval.
advanced features
• High-definition720p30,browser-basedvideoconferencingwithmultipledisplaymodesincludingfull-screenvideo
• TelephonypresencewithAlcatel-LucentOmniPCXEnterpriseCommunicationServer
• On-demandrecordingplaybackwithsynchronizedaudio
• Eventmanagementfeaturesinclud-ingpolling,Q&Aandlecturemodeoptionsforlargeevents
• Conferencealertnotifications
• MicrosoftOutlook®2003and2007calendarschedulingandpresence
• PresenceandIMfederationwithMicrosoftOfficeCommunicator
• Sessionencryption,loggingandarchiving
• Multi-tenancycapabilitiesforlargeenterprises,hosteddeploymentsorhybridmodels
• Supportforgeographicallydistrib-utednetworktopologies,scalingupandout
Figure 2. Multiparty video conferencing
Alcatel-Lucent OmniTouch 8660 | Data Sheet 4
Omnitouch 8660 My teamwork general featuresPresence and IM
• Adobe®Flash®technology-basedinterfacesupportsthousandsofusers
• PresenceandIMaccessfromanylocation,PCandbrowser
• TelephonypresenceforAlcatel-LucentOmniPCXEnterprisecalls
• IMfederationwithMicrosoftOfficeCommunicator
• Customizedandpre-configuredpresencesettings(Away,Busy,Offline,Online,OuttoLunch)
• Openstandards-basedIMwithencryption
• MultipartychatandmultipleconcurrentIMsessionsperuser
• OfflineIMandmissedIMalertwithmessagedisplayandresponseoptions
• PublicchatroomswithRSSfeed-enabledoptions
• Invitecontactstoexistingchatsessions
• ChoosetoblockorreceiveIMwhen“Busy”
• Personal,annotatedandtime-stampedIMlogs
• Createandmanagemultiplecontactgroupsperuser
• DatabasedirectorylookupforcontactsearchfromLDAPorMAPIserver
• Blockselectcontactsandmanageblocklists
• Addexternalcontactsasspeeddialnumbersforclick-to-conference
Voice conferencing
• Audio-onlyconferenceuserinterfaceforlow-bandwidthsituations
• Adhoc,scheduledandmeet-memodes
• Click-to-conferenceandgroupcall
• Dialouttoaddparticipants
• Systemcallbackfeaturetojoinconferences
• Callcontrolviainterfaceandinterac-tivevoiceresponse(IVR)prompts:
¬ Conferencelockandhold
¬ Mute/unmuteallparticipants
¬ Volumecontrol
¬ Recordconference
• Activetalkerindication
• “Confirmcallbacknumber”and“dialoutwithprompt”settingspreventmisdialsandvoice-maillegsfromjoiningthecall
• Multiplelanguagevoiceprompts
Web conferencing
• Adhoc,scheduledandmeet-memodes
• Multiplewaystoscheduleandstartsessions
• JoinviaWebconferencingloginpage
• Uploadpresentationsanddocumentsforremoteviewing
• Assignpasswordstomeetingsforadditionalsecurity
• PasswordandSecureSocketsLayer(SSL)protectionoptionsforpresentationviewing
• Applicationand/ordesktopsharing
• Co-browsingandcollaborativedocumenteditingwithremotecontrolsharing
• Documentstorageandsharing(upload/downloadattachments)
• Invite/addcontact(s)toasession
• Recordingwithon-demandplaybackandsynchronizedaudio
• PublicandprivateIMchatsessions
Video conferencing
• Tightlyintegrated,browser-basedvideoconferencinginsideoroutsidethefirewall
• TrueHDvideoupto720p30
• Optionaldisplaymodes,includingfull-screenmodeforvideo-centricmeetingsusingasecondmonitororextendeddesktop
• Shareanapplicationormakeapresentationduringamultipartyvideoconference—allusingasinglewebbrowserwindow
• MicrosoftInternetExplorer®,ActiveX®-based—easytouseandmanagewithautomaticpromptfordownloadingcomponents,orinstallinadvance
• Storemultiplevideoprofilesettingsdependingonendpointorlocation,homeorofficeforexample
• Voice-activatedvideoswitching,multi-imagemodeorboth
• Peer-to-peervideointeroperabilitywithLifeSize®videosystems
• Automaticconfigurationforpeer-to-peervideoinflatnetworks
• MultipartyvideoconferencingusingRADVISIONSCOPIA®videomultipointcontrolunits(MCUs)
• LegacyH.263andH.323supportviaRADVISIONSCOPIA
• Audiodeploymentoptionsduringvideosessions
• Integrationwithleadingthird-partygatewaysandgatekeepers,SIPregistrars,andsessionbordercontrollers(SBCs)
Conference scheduling
• Interfaceforscheduledandreservation-lessevents
• ScheduleeventswithinOutlook2003and2007andviewcalendarpresence
• SendMicrosoftOutlook®andIBMLotusNotes®e-mailinvitationsandcalendarappointmentswithembeddedURLstojoinevents
• Conferencealertnotificationstoconnectparticipants
• Assignpasswordtoaudioconfer-encesandWebmeetingsforadditionalsecurity
• Pre-uploadpresentationsandattachments
• Voiceportreservations
• LectureandWebconferencingmodesettings
• Customizeconferenceaccesscodes
• Autoextendsessionsandconferenceendingreminders
Event management
• PollingandQ&Aoptions
• Leaderandparticipantfeatureaccess
• Promoteparticipantstoleadersduringliveevents
• Non-provisioneduseraccesstoevents
• Uploadmaterialsinadvanceoronthefly
• Supportformultipleattachmentsandpresentations
• CallcontrolviainterfaceorIVR(mute,lock,record,add,drop,holdcallers)
• Rollcall/numberofparticipants
Alcatel-Lucent OmniTouch 8660 | Data Sheet 5
• Clicktoaddcontacts/media
• Dialout/inviteacontacttoaddparticipants
• “Confirmcallback”and“dialoutwithprompt”settingspreventmisdialsandvoice-maillegsfromjoiningthecall
• Participantmute/unmute
• Hideinactiveparticipants
• CDRsforeveryevent
• Conversationhistorywithcompleteeventrecord—IMlog,mediaused,participantsandmore
• Multiplelanguageoptionsforvoicepromptsanduserinterface
Recording
• SynchronizedplaybackofaudioandWebpresentations
• RecordingplaybackURLsautomaticallysentbye-mailtoconferenceowner
• E-mailplaybackinstructionswithrecordinglinks
• Non-provisioneduserscanaccessrecordingsviaURL
• Storedsecurelyonserverordown-loadlocallyforofflineediting
• Playrecordingsintoconferencesorlistenoverthetelephone
• Passwordprotectionoptionforrecording
Mobile client support
• WindowsMobile6.1PocketPCPDA
• IMandjoinandmanageconferencecallsfromthedevice
• ClicktoconferencefromWindowsMobileOutlook
• Viewapresentationwhiletalkingonthedevicespeakerphone
• Alcatel-LucentOmniTouch8600MyInstantCommunicatormobileclient(1.0.9.3)withOmniTouch8660MyTeamworkIM
Operator console
• Viewalistofcallerswaitingtospeaktoanoperator
• Connecttothenextcallerinthequeue
• Searchactiveconferences
• Transfercallersintoongoingconferences
Customization
• Fullbrandingsupportforserviceproviderofferings
• SIP-basedandXMLAPIs(RESTWebservices)forpresenceandaudiointegrationintoportals,Web2.0andlegacybusinessapplications
• MultiplelanguagesincludingArabic,Catalan,Chinese,Czech,Dutch,English,Finnish,French,German,Hungarian,Italian,Japanese,Korean,Norwegian,Polish,Portu-guese,Russian,Spanish(Castilian),Swedish
• User-specificandconfigurableinterfacelanguage
Technical specifications
Capacity*• MaximumG.711calllegsper
server:1200
• MaximumG.729AorG.726-32calllegsperserver:900
• MaximumG.711legsperconferencecall:3000
• MaximumG.711calllegsperstackorcluster:6000
• IntegratedPSTN/TDMgateway(optional)withmaximumTDMchannelsperserver:
¬T1CAS:192
¬T1CCS:184
¬E1(Euro-ISDN):240
• Maximumprovisionedusersperserver:30,000
• Maximumuserspercluster(supportsmultipleclustersthatcanbefederated):90,000
¬Stackserversforscalability,conferencespanning,IMandpresencefederation,andredundancy
¬Geographicserverdistributionfortollcallingarbitrage
• Maximumapplicationsharinglegsperserver:800
• Maximumapplicationsharinglegspermeeting:800
• MaximumWebpresentation(documentsharing)legsperserver:500
• MaximumWebpresentation(documentsharing)legspermeeting:500
• Maximumnumberoftwo-partyorpeer-to-peervideosessionsperserver:600
• Maximumnumberofmobileusersperserver:800
• Maximumnumberofcontactsperuser:200
Requirements for video conferencing• IntelPentium4;singlecore1.5GHz
orhigherforCIF(lowquality);dualcore1.9GHzorhigherforVGA(mediumquality);andquadcore2.0GHzorhigherforHD
¬Logitech®QuickCamPro9000
¬Hercules®DualpixHD
¬MicrosoftLifeCamCinema™
¬TANDBERGPrecisionHD™USBCamera
¬SupportsMicrosoftWindows®XP,WindowsVista®andWindows7operatingsystems(32-bit)
Interfaces and protocols• DTMF,H.263,H.264,HTTP,
HTTPS,MGCP,SDP,SIP,SMTP,SNMP,XML
• SIPstandards:RFCs2327,2833,2848,2976,3261,3263,3265,3428,3515,3891,and3892
• VoIPtransport:RTP(secureRTPviapartneroffering)
• AudioC:G.711a-lawandmu-law,G.729A,andG.726-32
• Supportedbrowsers:InternetExplorer(requiredforintegratedvideoandapplicationsharinginitiation),Firefox®,andSafari(requestdetails)
• AdobeFlashPlayer10andActiveXrequiredforeachuser
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Interoperability• SupportsAlcatel-LucentIPSecClient,
OmniPCXEnterprise,OmniPCXOffice,Alcatel-LucentOmniVista™4760NetworkManagementSystem,Alcatel-LucentOmniTouch8400InstantCommunicationsSuiteforEnterprise,OmniTouch8600MyInstantCommunicator(PCandmobileclient),Alcatel-LucentVitalSuite™PerformanceManage-mentSoftware,andAlcatel-LucentVPNFirewallBrick™SecurityAppliancefamily(50,150,700,1200,1200HS)
• Workswithleadingvendors’PBXs,PSTNgateways,softswitchesandSIPsoftphones
• Supportforanydesktop—PC,Mac,Unix
• SupportsComverseNeoTIPNeoXBC®andAcmePacket®SBCs
• Runsonanynetwork(PSTNandIP)orphone(PBX,softphone,mobile)
• Worksinpre-IMSandIMScorenetworks
Reporting• Allreportsavailableviabrowser,
XMLorcommadelimitedformat
• Pre-definedadministrativereports
• CDRbyuser,tenantorserverforbilling
• Real-timemonitoringviabrowserorSNMP
• Trafficandnetworkstatistics
• Alarmandeventlogs
Security• Secureaccountauthentication
(locally,viaLDAP,LDAPS,orthird-partysingle-sign-onsystem)
• End-to-endsecurityusingTransportLayerSecurity(TLS)andSSL
• Separateleaderandparticipantaccesscodes
• Optionalpasswordsettingtojoinaudioand/orWebconferences
• Abilitytolockconferenceanddropcallersfromsession
• IMauditingandarchivingtoe-mailformat
• Passwordpolicymanagementwithmandatorychangeintervals
• Inter-organizationaccessmaybeopenorlimitedforsecurity
System administration• Browser-basedadministration
interface
• Multi-tenantedadministrationviewsandprovisioningdomains
• Flexibleallotmentofscheduledandadhocports
• Diskquotaallotmentandmanagement
• AuthenticatedSSL/HTTPSinterface
• Flexibleuserprovisioning(locallyorviaLDAPandLDAPS)
• Bulkprovisioningofusers,groups,andtenantsviaURLwithe-mailnotification
• Textmessagesforautomaticdisplaytoalllogged-inusers(forofflineusersmessagesdisplayimmediatelyonlogin)
• Real-timeSNMPandwebmonitoringofsystemstatusandconferenceactivity
• Alerts/alarms—SNMPv2andv3andSMTP(e-mail)
• Configurablenightlysystembackupsandfastcold-sparerestore
• Globaldateandtimezonesupport
• Networkprotocolsegmentation
• Licensablefeaturesbyserver,byuserororganization
• Upto16phonenumberspertenantedorganization,eachwithitsownlanguagepromptset
• Tollfreephonenumbersupport
Server computer requirements
RunOmniTouch8660MyTeamworkontheOmniTouch8460ACSplatform,whichoperatesonanyIntel®-basedcomputercertifiedforusewithRedHat®EnterpriseLinux®ServerRelease5.0,update2andthatmeetsthefollowingspecifications:
BuSIneSS SIze LaRge enteRpRISe BuSIneSS SIze LaRge enteRpRISe
Computer AnyIntelXeon®-basedcomputercertifiedforusewithRedHatEnterpriseLinuxServerrelease5.0,update2http://www.redhat.com/rhel/compatibility/hardware/
Processor 2quadcore,2.0GHzorfaster 1quadcore,2.0GHzorfaster
Memory 4GB 4GB
Harddrive Two250GBorgreater Two150GBorgreater
RAID RAID1(hardwareRAID) RAID1(hardwareRAID)
Mediadrive DVD DVD
Network 2GigabitEthernetNICs 2GigabitEthernetNICs