Annual Review 2014/15Western Cape Library Service
The six relief panels in stone by the sculptor Lippy Lipschitz are part of
the façade of the head office building of the Western Cape Library Service
that faces onto Hospital Street in Cape Town. Each panel portrays figures
in profile depicting six aspects of the arts: literature, painting, music, dance,
drama and photography.
Contents
• Review 4 • Statistics 21
Management
Director Vacant
Central Organisation
• Deputy Director Theresa Caroline • Assistant Director, Information Services Neville Adonis • Assistant Director, Selection Johanna de Beer • Assistant Director, Technical Services Bradley Meyer
Regional Organisation
• Deputy Director Stefan Wehmeyer • Assistant Director, Cape Winelands/ Steven AndriesOverberg Control Area • Assistant Director, Eden/Central Karoo Ronel MoutonControl Area • Assistant Director, West Coast Control Area Selvyn Booysen • Assistant Director, Metropole Control Area Leonard Fortuin
Municipal Support Services
• Deputy Director Pieter Hugo • Assistant Director, Municipal Funding Mbulelo Simema • Assistant Director, Public Library Bronwen ErasmusEnhancement
4 Annual Review 2014/2015
Introduction
As the biggest public library network in Africa, the Western Cape Library Service (WCLS) provided library and information services to the province’s 6,116,300 inhabitants through a network of 360 libraries and library service points administered by local authorities and institutions. The function of the Library Service is to provide library material for all these library centres, promote the use of these resources, provide training for staff, accelerate the rollout of Internet connectivity in rural libraries and assist local municipalities with funding for staffing, operational costs and the building of new libraries or upgrading of existing public libraries. Twenty percent (20%) of the Western Cape population were registered library members during 2014. The partnership with municipalities enabled the Library Service to provide library and information services to 1,206,286 registered library patrons who borrowed 18,139,397 items at 360 public libraries during the 2014 calendar year. The stock of library material stood at 6,495,064 items at the end of 2014. In order to keep collections in the 360 library centres in the Western Cape relevant and updated, the Library Service procured 242,104 new library items from equitable funding and Conditional Grant funding. In addition, the Service subscribed to 6,433 periodicals and newspapers on behalf of its public libraries. The number of libraries in the Western Cape has grown substantially over the last few years — a total of 31 new library service points have been established in the last five years. There is still a huge demand for new libraries in communities that do not have access to these services, as well as an ongoing need to upgrade existing libraries. The new building for KwaNonqaba Public Library (Mossel Bay Municipality) was completed at a cost of R8,9m and the official opening of the new upgraded public library building in Knysna (Knysna Municipality) to the value of R6,2 million, of which R1,65 million was provided by the Library Service during the 2013/14 financial year, took place on 23 April 2014. Prince Alfred’s Hamlet Public Library in the Witzenberg municipal district was upgraded from a mini library and a completely new facility was built at a cost of R5 million. Six new service points became operational during 2014/15: Dwarskersbos (Berg River Municipality), which was previously a branch of Velddrif but now operates as an independent library; Groenberg (Drakenstein Municipality), which is situated in a school and serves as a dual purpose library; Jonkersberg and Ruitersbos (both Mossel Bay Municipality); Malgas (Swellendam Municipality) and Overhex Mini Library (Breede Valley Municipality). Struisbaai, Napier and Welverdiend libraries (all Cape Agulhas Municipality), Chatsworth (Swartland Municipality) and Prince Albert Library (Prince Albert Municipality) all received upgrades to their existing facilities at a total cost of R894,224. The newly established Municipal Support Services sub-directorate became fully operational during 2014 with 14 permanent staff members responsible for the managing of the Conditional Grant for Community Libraries as well as the Municipal Replacement Fund, which are aimed at supporting library services at municipal level. At the
Introduction 4
• Acts, rules, regulations and provincial 5 strategies • Demographic profile of the Western Cape 6
Library Service budget 6
Regional Organisation 7
• Public library service points 7
• Statistics 9 Membership Annual circulation
Books and periodicals Books per genre Usage of non-fiction Usage of audiovisual material Libraries with the highest circulation figures
Circulation per municipality Library stock totals
Municipal Support Services 13
• Municipal Funding 13 Conditional Grant 13 Municipal Replacement Funding 14
• Public Library Enhancement 15
Central Organisation 16
• Selection and Acquisitions 16
• Technical Services 16 Computer Section 16 Cataloguing Section 16 Preparations Section 17
• Information Services 17 General Support Section 17 Central Reference Section (SN) 17 Publication and Promotions 17 Research Section 19
• Registry Section 20
Summary of statistics 20
5Western Cape Library Service
same time the allocation of Conditional Grant funding to the Western Cape Library Service increased significantly during 2014/15 and for the first time in the history of the grant, funds were earmarked to deal with the unfunded mandate of library services in the nine B1- and B2- category libraries in the province. A total amount of R114,333 million from the Conditional Grant Fund was transferred to all 25 local municipalities in the province during the 2014/15 financial year. The Municipal Replacement Funding Section continued to assist the 15 most vulnerable (B3) municipalities in the province. The aim of this provincial initiative is to provide replacement funding to municipalities as another strategy to address the unfunded library mandate, as well as to enhance the quality of public library services in the Western Cape. An amount of R54,777 million from this fund was transferred to these municipalities during 2014/15. Part of the Conditional Grant funding was again utilised in centrally managed projects. The Rural Libraries Connectivity Project (RLCP) continued for the seventh consecutive year and during the year under review 79 new access sites were added, bringing the total number of rural libraries connected to the Internet to 200 at the end of March 2015. This Rural ICT project is currently implemented in conjunction with the Western Cape Government’s Broadband Initiative, an interdepart-mental cooperation project. The South African Public Library and Information Services Bill, which provides legislative guidance for providing a public library function, remained under discussion during the year under review. Costing for the bill was finalised by the national Department of Arts and Culture and has provided valuable information regarding the funding needed to provide public library services. This information will also help provincial treasuries to allocate funds for provincial library services. As an outflow of this, norms and standards for all public libraries in the Western Cape are currently under discussion. More than 18% of critical librarian posts in the Directorate remained vacant at the end of December 2014 due to the scarcity of qualified Library and Information Science professionals in conjunction with the uncompetitive salaries offered to these professionals in the sector. To inculcate and promote a culture of reading, library usage and lifelong learning, the Library Service again celebrated National Library Week. This year the theme was Connect@your library and the launch of this event was held in partnership with the Library and Information Association of South Africa, the City of Cape Town and the National Library of South Africa. The launch was held at the Centre for the Book in Cape Town. The Library Service also participated in the annual National Book Week, the Cape Town Book Fair and the City of Cape Town being nominated as the World Design Capital 2014. National Book Week was held in the various libraries in the Drakenstein Municipality, with the theme Going places. The focus during this special week was on celebrating the book and the love of reading. During 2014/15, the Library Service was once again responsible for organising the annual Cultural Affairs Awards event in cooperation with other directorates
in the Department of Cultural Affairs and Sport. The awards celebrate the rich and vibrant cultural landscape of the Western Cape by recognising achievement in the fields of language, arts and culture, heritage, museums, geographical names, libraries and archives. The five libraries that were recognised for outstanding work in their communities were Hawston Public Library, Central Library in Cape Town, Albertinia Public Library, Adriaanse Public Library and Hermanus Public Library. Ms Anneline Kistoor, library assistant at Vermaaklikheid Mini Library, won a special ministerial award.
Acts, rules, regulations and provincial strategies
Legislation that impacts the Western Cape Library Service:
• Constitution of the Republic of South Africa, 1996 (Act 108 of 1996)
According to Annexure five, libraries (excluding national libraries) are exclusively a provincial legislative competency. Although municipalities have been involved in the performance of the library function, this means that the management and administration of public libraries by municipalities is currently unfunded. The Western Cape Library Service is addressing this shortfall by managing and channeling the Conditional Grant Fund for Libraries and the Municipal Replacement Fund (MRF) to community libraries in the Western Cape.
• Western Cape Languages Act, 1998, Western Cape Language Policy, 2005
The official languages Afrikaans, English and isiXhosa are to be used and these languages enjoy equal status.
• Provincial Library Service Ordinance, 1981, Ordinance 16 of 1981
The Western Cape Library Service still functions in accordance with Ordinance 16 of 1981, which indicates that a free public library service is the joint responsibility of the provincial library service and local authorities. Any municipality can establish, manage and administer a public library and affiliate to the Library Service, provided that the authority concerned undertakes to comply with the provisions of the regulations of 1981 with regard to a free provincial library service. In accordance with these regulations, it is the responsibility of municipalities to erect a facility adhering to the minimum standards of the Library Service, to appoint staff and to manage the library in accordance with provincial library service standards. The library, however, remains under the control of the local authority.
6 Annual Review 2014/2015
Departmental vision
A socially inclusive, creative, active and connected Western Cape.
Departmental mission
To encourage excellence and inclusiveness in sport and culture through the effective, efficient and sustainable use of our resources, and through creative partnerships with others. In moving towards excellence, the department will create the conditions for access and mass participation, talent identification and skills development.
Strategic goals and objectives
To support and enhance library services for all citizens of the Western Cape. The strategic goals of the WCLS are to develop, transform and promote a sustainable library and information service. This contributes to nation building, good governance, social inclusion and human capital development, and sustainable economic growth and opportunities. The strategic objectives of the WCLS are to assist municipalities in the rendering of public library services in the Western Cape. The objective is to provide library and information services which:
• are free, equitable and accessible • provide for the information, reading and learning needs of people
• promote a culture of reading, library usage and lifelong learning.
The WCLS has as its primary functions: • acquiring new library material • professional processing of library material • providing library material and equipment as well as professional guidance to public libraries
• continuously undertaking a needs analysis and providing training programmes by the Regional Organisation in consultation with public libraries
• promoting the use of library material • providing an information service and undertaking relevant research
• maintaining a computerised library and information system.
Additional functions: • sustaining and extending the Extended Rural Library Service Project (mini libraries) to disadvantaged communities that have no library facilities. (This forms part of the Conditional Grant for Libraries project.)
• promoting ICT to improve services by providing multiple workstations with free Internet connectivity at rural public libraries
• transferring payments from the Conditional Grant funding to municipalities with the main focus on additional staff and the building of libraries
• transferring payments from the Provincial Treasury’s Municipal Replacement Fund to assist libraries in B3-municipalities to start addressing the unfunded mandate.
Demographic profile of the Western Cape
Population 6,116,300
Population groupsColouredBlackWhiteIndianOther
48,8%32,9%15,7%1,0%1,6%
Home languageAfrikaansisiXhosaEnglishOther
49,6%24,7%20,2%
5,5%
Size of the province in km2 129,462
Age distribution0-45-910-1920-5960-100
9,2%8,7%17,1%
55,4%9,6%
Unemployment rate in the Western Cape 20,9%
Population of South Africa 54,002,000
Sources: Stats SA Midyear population estimates (2014); Stats SA Quarterly labour force survey (2014); StatsSA Census 2011
The statistics above indicate that Afrikaans is the dominant spoken language in the Western Cape. Coloured people form the largest population group. Children comprise 17,9%, teenagers 17%, adults below 60 years of age 55%, and the elderly (60+) 9,6% of the population.
Library Service budget
The expenditure of the Library Service for the past two years is reflected in millions of Rands and represents actual expenditure. The expenditure for the financial year 2014/15 includes that of the Conditional Grant and Municipal Replacement Fund. The expenditure statistics are for the financial years 2014/15.
Library Service expenditure 2014/15(actual expenditure)
Library Service R72,902,305
Conditional Grant R126,347,000
Municipal Replacement Funding R56,627,000
Total R255,876,305
During the year under review the Library Service received a considerable increase in Conditional Grant funding as well as an increase in Municipal Replacement Funding, resulting in an increase of 115% in the budget for expenditure on libraries over the last five years.
7Western Cape Library Service
The main functions of the regions are to provide library material and equipment to public libraries, to give professional guidance and training to public librarians and to assist with the building of library facilities. Once new materials have been through the preparation processes, they are allocated to the regions, which in turn allocate them to the public libraries under their jurisdiction. Public librarians in rural areas may select new books from their regional libraries. Regional librarians also visit the public libraries in their regions to provide new library material and to do collection building, as well as assisting with weeding of old and redundant stock and to undertake stock takes. Librarians in the metropolitan area of Cape Town choose material for their libraries themselves from the titles reviewed and use a budget per selection meeting that has been allocated to their library. This new system was introduced at the request of the City of Cape Town’s Library and Information Service and has brought about several changes to the administrative procedures related to book selection.
Public Library Service Points
The Regional Organisation, which during 2014 consisted of three control areas, namely Outeniqua, Boland and Metropole, is divided into 15 regions that served 360 public libraries in the Western Cape. The Metropole Control Area provided library material and professional guidance to 109 public libraries in the City of Cape Town. This area is divided into five regions, namely Blaauwberg, Cape Town, False Bay, Southern and Tygerberg. The Boland Control Area provided library material and professional guidance to 140 public libraries or library service points in the following municipalities: Overstrand and Theewaterskloof (Hermanus Region), Berg River, Saldanha Bay and Swartland (Saldanha Region),
Drakenstein and Stellenbosch (Stellenbosch Region), Cederberg and Matzikama (Vanrhynsdorp Region), and Breede Valley and Witzenberg (Worcester Region). The Outeniqua Control Area provided library material and professional guidance to 111 public libraries and library service points in the following municipalities: Beaufort West, Laingsburg and Prince Albert (Beaufort West Region), George, Knysna and Bitou (George Region), Hessequa and Mossel Bay (Mossel Bay Region), Oudtshoorn, Kannaland and two libraries from the George district (Oudtshoorn Region), and Cape Agulhas, Langeberg and Swellendam (Swellendam Region).
New library service points
Six new library service points became operational during the period under review: Dwarskersbos (Berg River Municipality), which was previously a branch of Velddrif but is now an independent library; Groenberg (Drakenstein Municipaility), which is situated in a school and serves as a dual purpose library; Jonkersberg and Ruitersbos (both Mossel Bay Municipality); Malgas (Swellendam Municipality)and Overhex Mini Library (Breede Valley Municipality).
New library facilities
The new KwaNonqaba Public Library building in the Mossel Bay Municipality, built at a cost of R8,9 million, was officially opened on 27 June 2014 by the National Minister of Arts and Culture, Mr Nathi Mthethwa. The event was also attended by the Western Cape’s Minister of Cultural Affairs and Sport, Dr Nomafrench Mbombo. Connectivity in this new library building is provided through five computer stations as well as a computer room connected to a facility which houses another eleven computer stations with free Internet access provided
Library Service Total Budget (2010/11 to 2014/15)
2010/11 2011/12 2012/13 2013/14 2014/15
300,000,000
250,000,000
200,000,000
150,000,000
100,000,000
50,000,000
0
118
,96
0,3
16
148
,719
,276
166
,928
,80
8
179
,79
8,7
90
25
5,8
76
,30
5
BUDGET IN MILLIONS
Regional Organisation
8 Annual Review 2014/2015
by Cape Access (a Department of the Premier project). The official opening of the new upgraded public library in Knysna took place on 23 April 2014. This upgrade was financed during the previous financial year and cost R6,2 million, of which R1,65 million was provided by the Library Service. This library — one of the oldest libraries in the country which first opened in 1893 and is 122 years old this year — now boasts a three storey building equipped with a lift for easy access for aged and disabled persons. The library was officially opened by Dr Ivan Meyer, Minister of Finance for the Western Cape. Prince Alfred’s Hamlet Public Library in the Witzenberg municipal district was upgraded from a mini library and the new facility, which was built at a cost of R5 million, (R3 million transferred in 2013/14 and R2 million trans-ferred in the 2014/15 financial year) was opened on 14 November 2014 by the Deputy Minister of the national Department of Arts and Culture, Ms Rejoice Mabudafhasi, the Minister of Cultural Affairs and Sport, Dr Nomafrench Mbombo, the Provincial Minister of Finance, Dr Ivan Meyer and the Executive Mayor of Witzenberg, Clr J Klazen.
Upgrades to existing facilities
The following five existing libraries received upgrades to a total cost of R894,224: Struisbaai, Napier and Welverdiend (all in Cape Agulhas Municipality), Chatsworth (Swartland Municipality) and Prince Albert (Prince Albert Municipality).
Mini libraries (formerly known as Wheelie Wagons)
Some smaller communities in rural areas with an under-developed infrastructure are deprived of books and reading material as well as access to information as provided by the existing public library network. Consequently, the Extended Rural Library Service Project (mini libraries, formerly known as Wheelie Wagons) was launched in 2004 as a pilot project to reach potential readers in rural areas. Since 2007 this project has been financed through the Conditional Grant and the number of mini libraries has grown to a total of 45 at the end of March 2015.
Summary of library service points
During the year under review the Western Cape Library Service provided a service to 288 public libraries, 27 depots that serve special institutions like correctional facilities and 46 mini libraries for communities that do not have a public library within easy reach. These library service points were distributed over the three control areas as follows:
Western Cape library service points(as at 31 March 2015)
Control Areas Libraries Depots Minilibraries Total
Boland 100 18 22 140
Metropole 104 5 0 109
Outeniqua 85 3 23 111
Total 289 26 45 360
The table below lists the distribution of library points across the 15 Western Cape regions:
Summary of library service points per region(as at 31 March 2015)
Regions Libraries Depots Minilibraries Total
Beaufort West 9 0 5 14
Blaauwberg 8 0 0 8
Cape Town 33 0 0 33
False Bay 16 1 0 17
George 23 2 1 26
Hermanus 17 6 1 24
Mossel Bay 19 0 10 29
Oudtshoorn 11 0 3 14
Saldanha 28 2 4 34
Southern 20 2 0 22
Stellenbosch 22 6 5 33
Swellendam 23 1 4 28
Tygerberg 27 2 0 29
Vanrhynsdorp 18 1 4 23
Worcester 15 3 8 26
Total 289 26 45 360
In the urbanised areas of the Cape Winelands and the City of Cape Town libraries have to serve far denser populations than in rural areas — during 2014/15 one library in the Cape Town metropolitan area had to serve an average population of 36,285, whereas one library in the rural areas, for example in the Central Karoo, only serves an average population of 5,190.
Ratio of libraries to number of population in Western Cape district municipalities
Districts Number of libraryservice points Population Ratio
Cape Winelands 71 835,135 1:11,762
West Coast 57 419,891 1:7,366
Central Karoo 14 72,673 1:5,190
Eden 69 595,886 1:8,636
Overberg 40 275,923 1:6,898
City of Cape Town 109 3,918,830 1:35,952
Western Cape 360 6,118,338 1:16,995
9Western Cape Library Service
Statistics
Library usage of public libraries is reflected according to the following categories: library membership, book circulation according to categories, public libraries with the highest circulation figures, libraries with the highest non-fiction circulation, total use of audiovisual material in libraries, use of audiovisual material in categories, circulation statistics per municipality and, finally, book stock totals. The statistics below are provided for the 2014 calendar year.
Membership
As already stated, twenty percent (20%) of all inhabitants of the Western Cape are subscribed members of public libraries. Although a temporary drop in membership can be ascribed to members having been re-registered onto the new SITA Library and Information Management System (SLIMS) database (mostly during 2013), where inactive library members were eliminated from the system, membership statistics of public libraries have remained practically unchanged since 2010 with only slight annual fluctuations.
Membership of public libraries (2010 — 2014)
2010
Adults
1,400,000
1,200,000
1,000,000
800,000
600,000
400,000
200,000
0
Children
Total
868,266
393,250
1,261,516
2011
876,544
385,657
1,262,201
2012
884,312
388,026
1,272,338
2013
788,640
338,107
1,126,747
2014
844,880
361,406
1,206,286
Annual circulation of books and periodicals (2010 — 2014)
There has been a decrease in the overall circulation figures of printed materials from previous years. Afrikaans fiction, however, remains the category with the highest circulation figure, closely followed by English fiction. There is a steady decline in the circulation of printed materials in isiXhosa, both in the adult and junior sections, despite the Library Service procuring as much material as possible written and published in isiXhosa.
In-house usage of libraries, for example free Internet access, using reference sources that cannot be recorded as circulated material and the use of libraries as a study space, although difficult to measure, accounts for a big part of library usage. The recording of gate counts as another indicator of library usage is being considered as an additional indicator to give a truer reflection of library usage.
10 Annual Review 2014/2015
Circulation of books and periodicals (2010 — 2014)
2010 2011 2012 2013 2014
25,000,000
20,000,000
15,000,000
10,000,000
5,000,000
0
21,
93
3,2
68
20
,24
1,8
94
20
,14
3,0
30
19,0
58
,00
7
17,4
06
,85
7
Annual circulation of books per genre (2010 — 2014)
Year AF EFAdult
isiXhosaNF AJF EJF
ChildrenisiXhosa
JNF Periodicals
2010 7,088,872 5,284,256 54,684 2,365,568 2,358,295 3,010,209 110,496 956,779 704,109
2011 6,425,741 4,973,733 53,476 2,114,989 2,178,765 2,937,088 97,789 832,753 627,560
2012 6,305,185 4,869,927 44,475 2,070,567 2,251,195 3,041,795 110,667 832,590 616,629
2013 5,845,475 4,597,545 48,421 1,916,354 2,240,197 2,940,162 111,579 771,554 586,720
2014 5,395,576 4,133,335 35,483 1,640,056 2,120,014 2,751,376 90,030 698,539 542,448
Total use of audiovisual material in public libraries
The three main groups of audiovisual material being circulated in public libraries are videos, CDs and DVDs. There is a gradual rise in the use of DVDs in public libraries,
whereas the demand for videos has been reduced to a minimum.
Libraries with highest non-fiction usage
2013%
usage2014
%usage
Moses Mabhida 42 Wandsbeck ML 43
Masakhane 40 Central 41
Central 39 Khayamandi 38
Masiphumelele 36 Weltevreden 38
Khayamandi 35 Harare Square 38
Harare Square 35 Masakhane 35
Vleiplaas ML 35 Langa 35
Wandsbeck ML 34 Hopefield 35
2013%
usage2014
%usage
Pelican Park 34 Pelican Park 34
Khayelitsha 34 Gugulethu 34
Langa 31 Philippi East 34
Philippi East 31 Moses Mabhida 33
Zwelihle 31 Kulani 30
Mfuleni 31 Crossroads 30
Gugulethu 30 Brown’s Farm 29
Total use of non-fiction in public libraries
The role of libraries in providing information, apart from providing reading material for leisure, has always been seen as one of its most important functions and the use of non-fiction material in the library is an important indicator of this. The average usage of non-fiction items (adult and junior non-fiction as well as periodicals) in 2014 amounted to 17%.
In previous years, urban isiXhosa- and English-speaking communities reflected the highest use of non-fiction. During the current review period this trend still prevailed. Among the top 15 public libraries approximately 80% served predominantly urban IsiXhosa communities. During 2014 Wandsbeck Mini Library was the library service point with the highest percentage (43%) of non-fiction usage.
11Western Cape Library Service
Circulation of audiovisual library material (2010 — 2014)
Year Videos CDs DVDs Total
2010 124,162 218,809 298,028 640,999
2011 91,273 184,186 350,351 625,810
2012 68,988 199,927 486,045 754,960
2013 40,628 120,931 439,504 601,065
2014 24,466 126,978 581,096 732,540
Bellville Library had the highest CD circulation, namely 14,415, Pinelands Library had the highest video circulation, namely 2,054, and Fish Hoek Library once again topped the list for the highest DVD circulation with 60,098.
Number Library CDs Library Videos Library DVDs
1 Bellville 14,415 Pinelands 2,054 Fish Hoek 60,098
2 Central 14,288 Sea Point 1,898 Bellville 43,539
3 Wynberg 11,341 Meadowridge 1,312 Somerset West 22,742
4 Fish Hoek 7,025 Claremont 1,269 Table View 22,208
5 Somerset West 5,662 Grassy Park 1,143 Central 18,705
6 Claremont 4,062 Plumstead 1,110 Brackenfell 17,391
7 Kuils River 2,421 Mimosa 1,061 Strand 11,328
8 Durbanville 2,272 Rondebosch 848 Rocklands 9,971
9 George 2,236 Wynberg 762 Pinelands 9,428
10 Goodwood 2,184 Cloetesville 572 Fisantekraal 8,716
11 Mitchell’s Plain 2,135 Athlone 500 Adriaanse 8,703
12 Hopefield 1,961 Central 422 Mitchell’s Plain 8,584
13 Hermanus 1,907 Stellenbosch 387 Milnerton 8,508
14 Brackenfell 1,821 Southfield 378 Kuils River 8,466
15 Athlone 1,713 Mamre 367 Meadowridge 7,950
Circulation of audiovisual library material (2010 — 2014)
2010
Videos
700,000
600,000
500,000
400,000
300,000
200,000
100,000
0
CDs
DVDs
124,162
218,809
298,028
2011
91,273
184,186
350,351
2012
68,988
199,927
486,045
2013
40,628
120,931
439,504
2014
24,466
126,978
581,096
12 Annual Review 2014/2015
Public libraries with the highest circulation figures (2013 — 2014)
Bellville Public Library remained unbeaten as the library with the highest circulation figure, while Brackenfell, Somerset West, Fish Hoek, George and Durbanville took up the other top five positions.
2013 Circulation figures
Bellville 630,557
Brackenfell 600,558
Somerset West 533,944
Durbanville 472,157
George 446,715
Fish Hoek 446,604
Central 343,993
Strand 329,314
Paarl 326,344
Table View 320,183
Claremont 297,275
Milnerton 277,927
Goodwood 276,647
Parow 275,549
Hermanus 246,249
2014 Circulation figures
Bellville 633,715
Brackenfell 552,444
Somerset West 506,211
Fish Hoek 435,799
George 387,046
Durbanville 342,495
Table View 292,724
Paarl 281,701
Central 273,690
Goodwood 261,260
Strand 258,609
Edgemead 254,363
Claremont 251,591
Hermanus 236,575
Tyger Valley 233,538
Library usage in the different municipal districts is shown in the table below. The figures below do not include those of library depots, as they do not fall under the jurisdiction of municipalities.
Circulation statistics per municipality (2014)
Municipality Circulation
City of Cape Town 10,434,486
Drakenstein 755,296
Overstrand 623,334
George 538,072
Mossel Bay 507,212
Swartland 495,366
Hessequa 473,167
Breede Valley 424,925
Saldanha Bay 385,642
Langeberg 374,755
Stellenbosch 341,772
Knysna 313,310
Berg River 289,623
Oudtshoorn 274,825
Theewaterskloof 267,989
Witzenberg 267,307
Matzikama 215,956
Cape Agulhas 180,115
Beaufort West 167,480
Bitou 164,144
Swellendam 151,802
Cederberg 135,691
Kannaland 109,569
Prince Albert 88,525
Laingsburg 35,620
Library stock totals
The stock total at the end of this review period was 6,495,064 and included books, periodicals, art works, games, maps and audiovisual material. This represented the stock of the 15 regional libraries, General Stacks at Head Office and the Central Reference Collection. Since a new directive by National Treasury was issued in 2011 calling for all books and audiovisual resources in public library services to be reclassified from inventory items to assets, strict financial control has to be kept over these vast collections. The total value of the 6,495,064 items held in all Western Cape public libraries stood at R433,030,404 at the end of the 2014/15 financial year. Tygerberg Region remained the region with the highest book stock total, namely 792,750.
13Western Cape Library Service
Stock totals according to regions(2013 — 2014)
Regions 2013
Tygerberg 843,214
Other (Information Library/Central Reference Collection and General Stacks)
527,239
False Bay 518,628
Southern 495,307
Saldanha 438,425
Swellendam 425,128
Stellenbosch 424,201
George 382,922
Mossel Bay 352,009
Worcester 346,820
Hermanus 328,402
Blaauwberg 322,726
Cape Town 313,476
Vanrhynsdorp 301,685
Oudtshoorn 294,116
Beaufort West 214,086
Total 6,528,384
Regions 2014
Tygerberg Region 792,750
Other (Information Library/Central Reference Collection and General Stacks)
553,679
False Bay Region 481,968
Southern Region 471,981
Saldanha Region 440,910
Swellendam Region 436,370
Stellenbosch Region 424,204
George Region 371,877
Mossel Bay Region 363,302
Worcester Region 356,216
Cape Town Region 343,951
Vanrhynsdorp Region 313,847
Hermanus Region 313,618
Blaauwberg Region 312,436
Oudtshoorn Region 296,348
Beaufort West Region 221,607
Total 6,495,064
Municipal Support Services
During the year under review the new sub-directorate of Municipal Support Services (MSS) became fully operational with all 14 permanently funded posts filled, combining the previous Conditional Grant and Municipal Replacement Funding units that had, until then, been run by contract staff. The Municipal Support Services sub-directorate’s responsibility will be the management of the Conditional Grant and the Municipal Replacement Fund, which are aimed at supporting library services at municipal level. The functions of the new sub-directorate are managed by two sections: Municipal Funding and Public Library Enhancement, each headed by an assistant director.
Municipal Funding
The Municipal Replacement Funding Section is responsible for both the Conditional Grant and Municipal Replacement Funds transfer to municipalities. This includes the allocation, transfer and monitoring of the spending of funds by municipalities as well as assisting municipalities in capacity building regarding the management of these funds.
Conditional Grant
The long-standing shared responsibility between provinces and municipalities to provide a free public library service was fundamentally changed by the new Constitution of 1996, which stipulated that all libraries other than national libraries are the exclusive legislative competence of the provinces, The Conditional Grant for enhancement of community libraries was introduced in 2007 to address this unfunded mandate with the purpose of transforming urban and rural community library infrastructure, facilities and services through a recapitalised programme at national, provincial and local government level. During the year under review the National Department of Arts and Culture increased its allocation of Conditional Grant funding to the Western Cape Department of Cultural Affairs and Sport significantly with the amount of R126,347,000 (an increase of 88% from the previous year). A new condition was added to the Conditional Grant framework for the first time, however, stipulating that the Western Cape Library Service would use a portion of the funding to also start addressing the unfunded mandate at the nine B1- and B2-category municipalities in the province. The aim is to gradually increase this funding over several financial years until the unfunded mandate for library provision is fully addressed in all B-category municipalities. A total amount of R114,333 million was transferred to 25 local municipalities during the 2014/15 financial year. This funding contributed to the completion of Prince Alfred’s Hamlet Library with an amount of R2 million being transferred to the Witzenberg Municipality. Financial assistance to the amount of R3 million was transferred to the Breede Valley Municipality to build the first phase of a new library for the Avian Park community. The Breede Valley Municipality also received an amount of R500,000 for a modular library in Slanghoek. This library
14 Annual Review 2014/2015
will serve the dual purpose of school/community library. An amount of R2 million was provided to the Cederberg Municipality as a start-up amount for the building of the new Citrusdal Library. Major upgrading projects were also funded, with the City of Cape Town Municipality receiving R10 million for Parow, Hangberg, and Crossroads libraries; George Municipality receiving R3 million for upgrading of Conville Library; and R2 million for the Overstrand Municipality for upgrading of Kleinmond Library. Conditional Grant funding was also used to pay for additional public library staff and the purchase of furniture and office equipment. By the end of the financial year 657 staff members were employed in the 25 municipalities in question. Transfer payments were made in three tranches as scheduled into the accredited accounts of the municipalities and the allocated amount of R126,347,000 for the financial year 2014/15 was spent. The two tables below show the allocation of the Conditional Grant funding (Table A) and the activities financed by the funding (Table B).
Table A: Allocation of Conditional Grant funding 2014/15
Total allocation of Conditional Grant R126,347,000
Total transfers of monies to municipalities (staff, new libraries, library upgrades, maintenance and furniture)
R114,333,000
Grant management (running costs: staff, goods and services)
R3,830,684
Library material purchased R5,421,100
ICT infrastructure R1,947,955
Table B: Projects financed by Conditional Grant funding 2014/15
Number of library items purchased 50,128
Existing libraries upgraded 5
Number of public library staff funded 657
Number of new mini libraries established 3
Number of municipalities receiving transfer payments
25
Number of libraries with ICT infrastructure (new and refreshed, installed)
79
Number of libraries with Internet access (cumulative)
200
Number of book detection systems installed 32
The unfunded mandate for libraries in the municipalities listed below which are classified as B1- and B2-municipalities, has been addressed through Conditional Grant Funding for the first time during the 2014/15 financial year:
B1- and B2-municipalities
Breede Valley Oudtshoorn
Drakenstein Overstrand
George Saldanha Bay
Knysna Stellenbosch
Mossel Bay
Municipal Replacement Funding
Municipal Replacement Funding was introduced during the adjustment budget of the 2011/12 financial year in the Western Cape to start addressing the long-standing issue of the municipalities’ unfunded mandate regarding libraries. The aim of this fund is to supplement municipal
Conditional Grant Budget
2010/11 2011/12 2012/13 2013/14 2014/15
140,000,000
120,000,000
100,000,000
80,000,000
60,000,000
40,000,000
0
49
,63
8,0
00
20,000,000
48
,69
4,0
00
56
,129
,00
0
68
,54
2,0
00 126
,34
7,0
00
15Western Cape Library Service
investment into library services and to sustain the future professional delivery and development of such services in the 15 B3-municipalities of the Western Cape. In the 2014/15 financial year R56,627,000 was received from the Provincial Treasury. Of this sum, R54,777,000 was transferred to the 15 municipalities in three tranches. These funds were used to fund the 15 B3-municipalities and the 221 library staff that receive replacement funding payments, as well as the 50 monitoring visits to B3-municipalities. Transfers were made as scheduled into the accredited accounts of the municipalities. An amount of R1,850,000 was used for personnel and operational costs of the unit responsible for coordinating and managing the funds.
Municipal Replacement Funding budget (2014/15)
Item 2014/15
Budget R56,627,000
Transfers to 15 municipalities R54,777,000
Personnel and operational cost for new MRF unit
R1,850,000
Projects financed by MRF (2013 — 2015)
Item 2013/14 2014/15
B3-municipalities 15 15
Library staff remunerated by replacement funding
214 221
Monitoring visits 49 50
The municipalities listed below are classified as B3-municipalities in the Western Cape and benefit from Municipal Replacement Funding:
B3-municipalities
Beaufort West Langeberg
Berg River Matzikama
Bitou Prince Albert
Cape Agulhas Swartland
Cederberg Swellendam
Hessequa Theewaterskloof
Kannaland Witzenberg
Laingsburg
Public Library Enhancement
The Public Library Enhancement Section is responsible for projects, mostly funded by the Conditional Grant for Libraries, including new libraries, library upgrades, the Information and Communication Technology (ICT) project, the implementation of the Bill and Melinda Gates Foundation Global Libraries Project and the mini library (Wheelie Wagon) project. Some projects are centrally managed and some in collaboration with municipalities. Part of the Conditional Grant funding was utilised in centrally managed projects. The Rural ICT project was implemented during the 2008/09 financial year. This is an interdepartmental cooperation project currently run in conjunction with the Western Cape Government’s Broadband Initiative. The Library Service, in partnership with e-Innovation, was able to speed up the roll out of Internet connectivity and provide information and communication technology (ICT) to an additional 79 access sites. Equipment for this rollout could be procured because of additional funding of R6,882,000 granted during the adjustment budget of the previous financial year.
Municipal Replacement Funding Budget
2011/12 2014/15
60,000,000
50,000,000
40,000,000
30,000,000
20,000,000
0
31,
770
,00
0
10,000,000
2012/13
45
,00
0,0
00
2013/14
50
,00
0,0
00
56
,627,0
00
16 Annual Review 2014/2015
At the end of March 2015 the total number of rural libraries connected to the Internet across the province was 200. Internet costs and services were paid for and maintained at all these sites during the year under review. In addition, 16 libraries received Internet facilities for the first time and 20 libraries had their Internet equipment upgraded. A total of 50,128 items of library material were purchased with Conditional Grant funding to help promote a culture of reading. An amount of R3,830,684 was used for personnel and operational costs of the unit managing the grant, as well as for centrally managed projects such as ICT and the procurement of library material. Monthly expenditure reports were submitted on a standard template by all 25 municipalities. Visits to the municipalities were undertaken to monitor compliance in terms of signed memoranda of agreement and business plans. Most outputs were achieved.
Central Organisation
The primary function of the WCLS is to provide library material to affiliated public libraries. This is done through a centralised system of selection, acquisition, cataloguing and processing of materials that are distributed to the public libraries via a network of regional libraries. The Central Organisation is responsible for the selection and acquisition, ordering, professional preparation and processing of library material, the management of the computerised library system, the financial administration and support services as well as reference services, research, publication and promotion. The Central Organisation comprises four units, namely Selection, Technical Services, Information Services and Library Administrative Support Service.
Selection and Acquisitions
The Selection Section provides a wide range of professionally reviewed material and manages a virtual budget for public and regional libraries to select their own library material. Professional librarians review books that are submitted twice a month for consideration by vendors registered on the Western Cape Supplier Database. A selection of titles is then reviewed, covering material in all three official languages of the Western Cape and including all genres from bestsellers to literary fiction, non-fiction, study guides, reference material and children’s books, et cetera. A bibliographic record is created for each reviewed item on the SLIMS database. Two book selection meetings are held per month — one for children’s books and one for adult books. Reviews of the titles to be considered are available online two weeks prior to the meeting so that librarians throughout the province can peruse these. In addition, the physical books themselves are available for librarians to view and select themselves at our head office. Each library in the Metropole Control Area is allocated a budget per meeting and librarians select their own titles. Libraries in rural areas continue to give their input at the book selection meetings via the regional librarians who represent them at these meetings. In the period under review, a total of 4,367 books were reviewed and 23 book selection meetings were held.
After the book selection meetings, quantities and bibliographic details are checked, after which the signed requisitions are taken to the Orders Section for the orders to be placed with vendors. While the emphasis is on the printed book, audiovisual material (CDs and DVDs) are also procured.
Selection and Acquisitions (2013 — 2014)
2013 2014
Approval copies received 19,934 21,556
Adult book selection meetings held
12 11
Juvenile book selection meetings held
11 12
Book titles reviewed 4,935 4,367
Items procured 259,515 191,976
Technical Services
Technical Services comprise the Computer, Cataloguing and Preparations Sections.
Computer Section
This section’s main role is to help and support public libraries and provincial staff with library management software (SLIMS) and also other ICT problems. This section liaises with role players such as the State Information Technology Agency (SITA). A total of 12 public libraries were connected by the Library Service to the SITA Library Information Management System (SLIMS) during 2014/15. Most of the libraries in the Western Cape are now connected to SLIMS.
Cataloguing Section
The main function of the Cataloguing Section is to make an online catalogue available on SLIMS. In this context it is referred to as the ‘engine of the Library Service’. It is essential for staff to load information accurately in order to ensure the integrity of the database and the successful retrieval of information by library users. Original cataloguing for fiction books is done as it is faster to enter fiction titles on SLIMS than to download from WorldCat. Copy cataloguing of non-fiction titles is done from WorldCat. The cataloguers also have to assist public libraries with cataloguing.
Library material catalogued (2010 — 2014)
Item 2010 2011 2012 2013 2014
Books 6,480 3,753 5,545 9,719 7,040
CDs 229 13 44 0 0
Audio-books
116 0 0 0 0
DVDs 90 48 237 622 0
Total 6,915 3,814 5,826 10,341 7,040
17Western Cape Library Service
Preparations Section
The main purpose of the Preparations Section is the receipt, processing and dispatching of new library material. The activities range from the initial receipt of new library material to the final dispatch of weekly consignments to 15 regional libraries and the Central Reference Section (SN) within the Western Cape. Below is an indication of the number of library material items processed as per financial year.
Library material items processed (2011 — 2014)
2011 2012 2013 2014
Itemsprocessed
222,461 332,217 277,531 246,527
Information Services
The main aim and purpose of Information Services is to provide support to internal sections, staff, regional libraries and public libraries. Information Services comprises four sections, namely General Support, Central Reference (SN), Publication and Promotions, and Research.
General Support Service
The General Support Service is responsible for all staff and staff-related issues of the Western Cape Library Service and act as coordinators between the Library Service and the Department of Cultural Affairs and Sport. In addition, they provide the management and staff with daily information regarding staff policy. They inform and educate the staff regarding service benefits and labour relations matters. They also assist the staff to complete various application forms, such as housing/tenant allowances, leave of absence, strike action, medical aid, service terminations, severance packages and pension beneficiary applications. The intake of Expanded Public Works Programme (EPWP) beneficiaries has grown from 11 contract staff during the 2013/14 financial year to 37 in the 2014/15 financial year, whereas 14 interns from the Premier’s Programme for the Advancement of the Youth (PAY) were recruited during the year under review.
Staff of the Western Cape Library Service 2013/14
2013 2014
Permanent 165 170
Contract 2 2
Interns 17 14
EPWP 11 37
Total 195 223
Central Reference Section (SN)
The Central Reference Section, better known as SN, comprises five collections, namely the reference collection, film collection, art collection, music collection and audiovisual collection. The function of this section is to provide specialised information and information
resources from the central reference collection, which consists of 59,604 books, via the 15 regional libraries to the 360 public libraries in the Western Cape. This entails managing of information and sourcing of requests from the stock in the section as well as from other institutions via the SABINET system. Another core function is the handling of ready reference queries, mainly for school projects, as well as providing reading material, including audiovisual material such as videos, films, DVDs, CDs and language courses. The stockbuilding policy of this section is based on providing resources containing specialised information. The statistics below represent the request figures processed during the 2014 calendar year in the various areas of information provision. The number of requests for specialised information is decreasing with more and more people gaining access to the Internet.
Central Reference Section stock totals and circulation (2013 — 2014)
Stock totals 2013
Stock totals 2014
Circulation2013
Circulation2014
CentralReference
60,936 59,604 2,148 1,766
Audiovisual collection (DVDs, films and videos)
10,533 10,521 687 553
Musiccollection
7,069 7,079 123 57
Art collection 4,722 4,722 226 8
Total 83,260 81,926 3,184 2,384
As all stock items in all collections of the Library Service are now regarded as assets and have to be accounted for, all older items in the print, music and film collection will have to be barcoded and eventually linked with a record to the SLIMS database. During the review period more than half of these items — approximately 10,000 — had been barcoded so far.
Publication and Promotions
The main aim and purpose of the Publication and Promotions Section is to promote the use of public libraries and their services in the Western Cape. In addition, this section is also responsible for creating a culture of reading by providing promotional material to public libraries as well as by presenting events such as Library Week, National Book Week and other projects.
Publication and Promotions budget (2012 — 2015)
2012/13 R865,000
2013/14 R1,260,000
2014/15 R740,000
18 Annual Review 2014/2015
Cape LibrarianThe aim of the in-house library magazine is to inform, educate and provide current awareness of topical issues in the Library and Information Science (LIS) environment. Just over 6,000 copies of this journal are distributed annually to a national and international network of subscribers as well as to all Western Cape public libraries and libraries in all other provinces. The year under review was a period with many challenges as the post of the in-house graphic designer was vacant during the first half of the year, and a new ruling called for all articles having to be submitted to the Department of the Premier for review and approval which initially impacted the production process significantly. Communication problems with the printing company further delayed production and the new design and layout made it difficult to stay within the 48-page format as per the tender requirements. A decision was taken that key articles in future editions had to be summarised in isiXhosa, or original content in the isiXhosa language had to be included to adhere to the Western Cape Languages Act of 1998 and the Western Cape Language Policy of 2005. Six issues of the Cape Librarian were produced in this period.
Year plannerA year planner was produced and distributed to all public libraries in the Western Cape as well as to stakeholders in the LIS environment.
Library Week 2014The theme for Library Week 2014 was Check in@your library: celebrating libraries in 20 years of democracy. Library Week 2014 was held in partnership with LIASA. During the launch event, which was held at the National Library of South Africa in the Gardens, Cape Town, it was announced that all South African public libraries would receive a cash injection of R3 billion from the Department of Arts and Culture. These funds will be transferred to provincial libraries to upgrade existing facilities, recruit more staff and build new libraries in order to transform libraries into social information hubs. Another important announcement was made regarding the Bill and Melinda Gates Foundation, through which R32 million will be made available by the Gates Foundation Global Libraries Project during 2014 and 2015. The National Library of South Africa will be responsible for channelling these funds into training library staff in information and communication technology (ICT), expanding ICT in public libraries, introducing new libraries to support community development and redesigning library interiors. Promotional material comprising library bags, posters and bookmarks were provided to public libraries during Library Week, thus enabling librarians to organise promotional activities for the communities which they serve. Public libraries all over the Western Cape used this special week to market themselves in extremely innovative ways for example the maze built out of 80,000 donated books — destined for pulping — by staff from Central Library and the books being donated to needy communities afterwards. Edgemead Library, on the other hand, used the Check in@your library theme to create a fantastic
airport take-off theme, portraying that books take you into other worlds.
World Design CapitalTo participate in the City of Cape Town’s year as World Design Capital 2014, the Western Cape Library Service arranged a competition amongst all public libraries with the theme Live design and transform lives@your public library. Librarians were encouraged to create exhibitions to promote career possibilities in the fields of architecture, graphic design, civil engineering, urban planning and landscape design in line with the topic. The winners for each category were:
Architecture Brackenfell Library
Graphic Design Brackenfell Library
Civil Engineering Robertson Library
Urban Planning Brackenfell Library
Landscape Design Tafelsig Library
Brackenfell Library was the overall winner. A series of interviews with professionals in different fields of design were also published in the Cape Librarian.
South African Book FairThe Western Cape Library Service shared a stand with the National Library of South Africa during the South African Book Fair held from 13-15 June. A highlight was a storytelling session lead by Minister Nomafrench Mbombo with participation from learners from Eindhoven and Vergenoegd schools in Delft, facilitated by Ms Beulah Stofile from the Language Service of the Department of Cultural Affairs and Sport.
National Book Week 2014National Book Week — a joint project by the South African Book Development Council (SABDC) and the Department of Arts and Culture — was introduced in 2011 to celebrate books and the love of reading. As part of a national effort to embrace the value of reading and the important role it plays in a nation’s development, National Book Week 2013 was launched in both Gauteng and the Western Cape. The National Book Week event, now in its 5th year, went under the theme Going Places and was launched in Gauteng, where members of the South African Book Development Council embarked on a bus journey to four provinces, promoting reading and literacy. The journey ended in the Western Cape, where programmes were presented at Wellington Readers, Groenheuwel and Drakenstein public libraries. Chad Saayman, National Book Week Ambassador, inspired his audiences by sharing the impact that books made on his life and how they have helped him to launch a successful career as singer/songwriter. Well-known television presenter Natalie Becker also acted as an ambassador for this project.
Cultural AwardsDuring 2014/15, the Library Service was once again responsible for organising the annual Cultural Affairs Awards event in cooperation with all other directorates from the Department of Cultural Affairs and Sport. The
19Western Cape Library Service
awards celebrate the rich and vibrant cultural landscape of the Western Cape by recognising achievement in the fields of language, arts and culture, heritage, museums, geographical names, libraries and archives.
Cultural Awards 2014: Award-winning libraries
Best Public Library: Youth Services
Hawston Public Library, Overstrand Municipality
Best Public Library: Children’s Services
Cape Town Central Library, City of Cape Town
Best Small Public Library
Albertinia Public Library, Hessequa Municipality
Best Medium Public Library
Adriaanse Public Library, City of Cape Town
Best Large Public Library
Hermanus Public Library, Overstrand Municipality
Ms Anneline Kistoor, library assistant at Vermaaklikheid Mini Library, won the Ministerial Award: Outstanding Achievement of Women in the Arts and Culture, Language, Heritage, Geographical Names, Museums or Archive fields. Hawston Public Library, (Overstrand Municipality), won the Ministerial Award: Outstanding Achievement of the Youth in Cultural Affairs.
Research Section
The Research Section of the Library Service undertakes research on library issues which are pertinent to public libraries and other role-players in the Library and Information Science field.
ResearchDuring the year under review the section completed the research project, Community profiles of public libraries in the Western Cape. Printed copies as well as e-copies on CD were distributed to all managers of the Western Cape
Library Service, the director and district managers of the City of Cape Town, regional librarians, municipal library managers and all librarians in the Western Cape. An extensive research project into the history of the Library Service was launched, tracing images and service periods of all previous directors, historic photographs of the erection of the Library Service building and historic pictures of all sections and their staff. A comprehensive catalogue of images of all 360 library buildings was compiled. A brochure outlining the service provided by the Research Section was produced during the year under review.
Management InformationApart from building up a collection of management files such as policy and legislative documents, annual reports, strategic plans, et cetera, the section created and updated various lists with important and relevant contact details for all role-players in the Library and Information Science field. In preparation for the Web Map for All Facilities of the Department of Cultural Affairs and Sport to be launched in the second half of 2015, the Research Section had to find and describe the exact physical location of each of the Western Cape’s 360 libraries so that they could be geocoded – most libraries have no exact street numbers in their addresses and it was a challenge to describe the exact location of some mini libraries. As a result, however, the master list of all Western Cape libraries now also contains GPS coordinates for each library. The spelling of all library names was standardised.
Library, Literature and Information Science databaseThe usage statistics for this professional online database hosted by EBSCOhost, which is open to all Library Service staff as well as staff and users of Western Cape libraries, show that it was well used during its first year of subscription. A far larger number of users now have access to professional literature in the Library, Literature and Information Science field and students in this field can now do their research at their public library.
Usage figures for the Library, Literature and Information Science online database
Period Sessions Searches Total Full Text Abstract Smart Link
2013 — 2014 88 362 170 196 3
2014 — 2015 127 665 236 372 26
Percentageincrease
44% 84% 39% 90% 766%
20 Annual Review 2014/2015
Registry Section
The Registry Section is responsible for keeping all records and for the management of all files and documents of the Library Service. This section must ensure that all procedures, rules and regulations, and legislation pertaining to records management are adhered to.
Summary of statistics
2013 2014
Western Cape population 5,822,734 6,116,300
Public libraries in the Western Cape 354 360
Registered library users of public libraries
1,126,747 1,206,286
Total book and periodical circulation 19,058 007 17,406,857
Total audiovisual circulation 601,063 732,540
Total library items circulated 19,659,070 18,139,397
Items of library material in provincial stock
6,528,384 6,495,064
Visits to libraries by provincial staff 1,407 1,516
Number of new library material items processed
2,77,531 246,527
Training programmes provided to public libraries
21 26
Periodical subscriptions 6,479 6,433
Municipalities served 25 25
Number of regions 15 15
Number of promotional projects 13 12
Items of library material procured 259,515 242,104
21Western Cape Library Service
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-39
.34
-5.5
2
OU
TE
NIQ
UA
•B
eau
fort
West
-12.5
74
.90
3.6
04
.39
-4.18
-6.19
3.9
7-1
1.9
2-1
2.9
0-1
7.3
5-4
5.0
2-1
6.4
00
.68
-8.6
0-2
4.3
6-4
2.8
1-4
.04
•G
eo
rge
-1.2
6-4
.05
-8.5
6-5
.68
-6.0
5-5
.09
-29
.84
-18
.03
-7.8
9-1
3.3
8-2
7.0
6-1
6.7
3-2
0.4
9-9
.22
-6.6
5-5
5.8
21.0
7
•M
oss
el B
ay
-2.15
1.13
10.3
93
.34
-2.11
-5.8
1-8
0.6
18
.83
11.8
66
.43
-9.5
95
2.3
23
7.2
13
.03
-27.6
1-3
1.9
524
.95
•O
ud
tsh
oo
rn-2
.05
-25
.32
-36
.75
-30
.24
-11.0
6-7
.26
-48
.60
-20
.04
-12.3
3-8
.52
60
.20
-12.3
4-7
.73
-11.0
8-4
3.7
9-6
4.10
21.5
4
•S
welle
nd
am
-2.0
28
2.9
51.8
95
5.7
0-9
.51
-8.4
84
1.15
-7.15
-12.4
3-4
.99
182.9
9-8
.34
-6.0
1-9
.00
-28
.09
-73
.41
-5.2
9
TO
TA
L-2
.86
7.9
0-7
.47
2.6
1-6
.24
-6.1
2-3
0.2
9-1
0.3
4-5
.61
-7.8
7-1
5.7
9-0
.29
2.2
3-6
.13
-21.
53
-50
.50
4.2
8
GR
AN
D T
OT
AL
-5.0
77
.13
6.8
97
.06
-7.7
0-1
0.1
0-2
6.7
2-1
4.4
2-5
.36
-6.4
2-1
9.3
1-9
.46
-7.5
5-8
.66
-16
.45
-44
.98
4.4
5
22 Annual Review 2014/2015
Bo
ok C
ircu
lati
on
20
14
REGIONS
CENTRES
2013 Total book circulation
20
14 M
EM
BE
RS
HIP
AD
UL
TS
CH
ILD
RE
N
Periodicals
TOTAL
Adults
Children
Total
Afrikaans
English
isiXhosa
Non-fiction
Afrikaans
English
isiXhosa
Non-fiction
1. B
OL
AN
D
•H
erm
an
us
89
3 2
58
22 6
48
13
121
35
76
9
36
8 1
69
20
7 0
03
8
38
71
84
5
112 1
33
5
6 2
39
4
66
1 26
079
3
7 6
46
8
84
613
•S
ald
an
ha
1 25
6 2
99
3
6 6
70
22 9
24
5
9 5
94
5
83
19
6
133
48
7
1 3
87
64
90
3
20
1 6
45
78
79
4
1 78
7
56
520
4
6 9
90
1
168
70
9
•S
telle
nb
osc
h1
176
676
72 9
39
3
6 6
73
10
9 6
12
44
8 4
45
15
6 3
79
6
23
6
92 0
66
211
79
7
113
18
6
9 8
68
4
8 4
80
23
419
1
109
876
•V
an
rhyn
sdo
rp3
69
59
8
7 7
92
4 7
57
12 5
49
221
83
6
23
73
0
164
12
34
4
70
471
15 4
73
215
7 4
47
11 4
38
3
63
118
•W
orc
est
er
729
279
3
8 5
52
20
53
2
59
08
4
35
1 11
0
61
80
2
2 1
62
31
612
17
0 3
06
6
1 6
38
6
49
3
25
00
2
12 0
17
722 1
42
TO
TA
L11
14
42
5 1
10
178
60
1 9
8 0
07
2
76
60
8
1 9
72
75
6
58
2 4
01
10 7
87
2
72
77
0
76
6 3
52
3
25
33
0
23
02
4
163
52
8
131
510
4
24
8 4
58
2. O
UT
EN
IQU
A
•B
eau
fort
West
312
814
9
85
5
6 3
53
16
20
8
132 0
63
28
25
4
471
17 3
04
6
2 5
30
18
13
4
2 1
05
11
48
2
13 5
62
28
5 9
05
•G
eo
rge
1 0
68
93
1 5
8 4
13
31
53
9
89
95
2
35
3 4
12
25
2 1
70
2 2
60
9
4 4
72
111
69
9
85
60
6
10 8
86
29
34
6
30
479
9
70
33
0
•M
oss
el B
ay
94
5 5
49
3
1 3
61
10 7
02
42 0
63
4
71
09
4
149
70
4
44
7
59
36
1 15
6 3
41
48
516
2 3
94
3
3 1
79
5
3 1
29
9
74
16
5
•O
ud
tsh
oo
rn4
73
70
6
9 8
63
6
30
8
16 1
71
20
7 8
62
59
16
0
110
24
320
75
65
0
22 3
87
314
10
274
21
133
4
21
210
•S
welle
nd
am
78
3 4
46
3
4 2
17
9 6
50
4
3 8
67
33
8 6
44
9
6 0
67
2 0
34
4
8 1
51
136
03
7
38
572
3 5
43
23
20
8
26
70
9
712
96
5
TO
TA
L14
03
58
4 4
46
14
3 7
09
6
4 5
52
2
08
26
1 1
50
3 0
75
5
85
35
5
5 3
22
2
43
60
8
54
2 2
57
2
13 2
15
19 2
42
10
7 4
89
14
5 0
12
3 3
64
57
5
3. M
ET
RO
PO
LE
•B
laau
wb
erg
1 0
12 5
04
4
0 4
35
14
021
54
45
6
180
86
9
29
8 2
31
272
103
68
4
75
35
1 19
5 0
18
88
8
34
76
7
24
78
7
913
86
7
•C
ap
e T
ow
n2 4
88
84
3
150
614
5
7 6
84
20
8 2
98
16
8 4
73
79
3 7
99
7 6
41
315
070
8
2 3
45
6
48
38
7
14 8
19
96
20
5
74
324
2 2
01
06
3
•F
als
e B
ay
2 4
55
127
86
84
0
29
43
5
116
275
76
1 3
11
53
8 3
10
2 0
52
196
478
28
0 2
67
323
174
13
16
5
90
90
1 5
0 0
99
2 2
55
75
7
•S
ou
thern
2 0
10 6
87
88
05
0
38
03
3
126
08
3
112 6
33
6
20
03
3
1 3
73
212
93
6
79
26
7
55
7 7
90
3
45
9
99
53
1 5
5 3
33
1
74
2 3
55
•T
yg
erb
erg
3 0
81
29
0
156
63
1 5
9 6
74
216
30
5
69
6 4
59
715
20
6
8 0
36
29
5 5
10
29
4 1
75
4
88
46
2
15 4
33
10
6 1
18
61
38
3
2 6
80
78
2
TO
TA
L10
911
04
8 4
51
52
2 5
70
19
8 8
47
7
21
417
1
919
74
5
2 9
65
57
9
19 3
74
1
123
67
8
811
40
5
2 2
12 8
31
47
76
4
42
7 5
22
2
65
92
6
9 7
93
82
4
GR
AN
D T
OT
AL
36
019
05
8 0
07
8
44
88
0
36
1 4
06
1
20
6 2
86
5
39
5 5
76
4
13
3 3
35
3
5 4
83
1
64
0 0
56
2
12
0 0
14
2 7
51
37
6
90
03
0
69
8 5
39
5
42
44
8
17 4
06
85
7
23Western Cape Library Service
1. B
eau
fort
We
st
MUNICIPALITY AND LIBRARIES
Total bookcirculation 2013
20
14 M
EM
BE
RS
HIP
20
14 B
OO
K C
IRC
UL
AT
ION
Periodicals
TOTAL
20
14A
UD
IOV
ISU
AL
A
DU
LT
SC
HIL
DR
EN
Adults
Children
Total
Afrikaans
English
isiXhosa
Non-fiction
Afrikaans
English
isiXhosa
Non-fiction
CDs
Videos
DVDs
Be
au
fort
We
st
•B
eau
fort
West
56
10
3
1 8
92
55
2
2 4
44
3
5 2
07
7 6
00
6
4
4 9
87
7 8
54
2
86
8
271
1 4
10
93
2
61
193
6
1 1
0
14
2
•K
waM
an
dle
nko
si M
L 5
35
4
28
9
43
0
719
1
379
4
42
25
0
222
823
5
89
5
63
1
69
9
08
5
34
5
39
-
4
4
•M
erw
evill
e 7
526
3
19
56
3
75
3
45
9
53
0
-
18
1 1
64
8
70
-
8
4
24
7
6 2
19
5
-
74
•M
imo
sa 6
8 6
82
2 8
82
2 6
39
5
521
23
34
8
4 1
04
4
5
2 4
60
1
2 5
30
4
45
1 6
11
2 1
49
1
50
7
51
20
5
55
2
1 0
61
574
•M
urr
aysb
urg
32 8
04
6
38
4
25
1
06
3
16
64
8
5 9
52
10
9
1 6
64
7
28
9
2 6
24
2
20
1
86
6
59
8
36
970
7
3
3
10
4
•N
els
po
ort
3 6
34
4
73
2
78
7
51
2 5
77
14
-
1
85
2
78
6
3
-
80
5
49
3
74
6
13
-
4
7
Lain
gsb
urg
•G
old
nerv
ille M
L 4
35
7
6
30
1
06
9
05
-
-
-
4
58
-
-
-
-
1
36
3
-
-
-
•L
ain
gsb
urg
37 1
83
1
14
2
38
3
1 5
25
1
4 1
90
1
122
3
923
6
09
7
75
7
-
45
1 1
129
2
4 6
72
11
-
16
5
•M
atj
iesf
on
tein
ML
2 5
49
1
41
75
2
16
1 2
31
29
-
5
5
1 1
07
515
-
4
5
34
4
3 3
26
-
-
-
•V
leila
nd
ML
2 5
09
-
-
-
4
18
6
14
3
-
16
8
35
2
15
4
-
28
0
78
3
6 0
66
8
-
9
Pri
nce
Alb
ert
•K
laars
tro
om
19
00
8
99
2
23
3
22
4 3
56
2
09
-
6
60
1
1 9
29
7
00
1
07
75
8
1 9
58
2
0 6
77
44
1 -
4
50
•L
eeu
-Gam
ka
9 8
17
823
6
33
1
45
6
3 2
31
14
7
-
13
6
2 1
70
1
22
-
37
271
6 1
14
3
-
70
•P
rin
ce A
lbert
67 1
22
1 0
06
5
60
1
56
6
19
29
7
7 9
31
-
5 5
89
8
96
4
5 0
11
33
3
4 1
11
4 0
63
5
5 2
99
1
63
-
1
59
8
•P
rin
ce A
lbert
ML
88
7
5
69
1
44
2
04
9
31
-
74
1
03
1 2
10
-
42
273
3
710
-
-
-
TO
TA
L
14
312
814
9
85
5
6 3
53
1
6 2
08
1
32
06
3
28
25
4
47
1 1
7 3
04
6
2 5
30
1
8 1
34
2
10
5
11
48
2
13
56
2
28
5 9
05
1
36
9
1 0
74
3
27
7
De
po
ts 0
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
GR
AN
D T
OT
AL
14
3
12 8
14
9 8
55
6
35
3
16
20
8
13
2 0
63
2
8 2
54
4
71
17
30
4
62
53
0
18
13
4
2 1
05
1
1 4
82
1
3 5
62
2
85
90
5
1 3
69
1
07
4
3 2
77
24 Annual Review 2014/2015
2. B
laau
wb
erg
MUNICIPALITY AND LIBRARIES
Total bookcirculation 2013
20
14 M
EM
BE
RS
HIP
20
14 B
OO
K C
IRC
UL
AT
ION
Periodicals
TOTAL
20
14A
UD
IOV
ISU
AL
A
DU
LT
SC
HIL
DR
EN
Adults
Children
Total
Afrikaans
English
isiXhosa
Non-fiction
Afrikaans
English
isiXhosa
Non-fiction
CDs
Videos
DVDs
Bla
au
wb
erg
•A
vo
nd
ale
54
04
5
2 7
84
1
54
0
4 3
24
2
0 4
91
6 8
04
-
3
25
3
5 4
98
8
66
8
37
94
5
1 7
73
4
7 4
69
4
2
24
9
83
•B
lou
berg
stra
nd
37 3
29
1
171
319
1
49
0
3 5
57
14
83
4
-
2 6
00
3
15
9
8 1
08
6
1
377
1 7