e2b teknologies | 521 fifth avenue | chardon, oh 44024 | 440.352.4700 | www.e2btek.com
ANYTIME COMMERCE
B2B/B2C ECOMMERCE STOREFRONT FOR YOUR ERP
James MalloryJanuary 9, 2013
e2b teknologies | 521 fifth avenue | chardon, oh 44024 | 440.352.4700 | www.e2btek.com
Overview
1. New vs. Established Customers2. Customer Products & Pricing3. Back Office ERP Integration4. Account Self Service5. Alternative Shipping Methods6. Sales Representative Access
e2b teknologies | 521 fifth avenue | chardon, oh 44024 | 440.352.4700 | www.e2btek.com
What NOT to do
e2b teknologies | 521 fifth avenue | chardon, oh 44024 | 440.352.4700 | www.e2btek.com
What NOT to do
e2b teknologies | 521 fifth avenue | chardon, oh 44024 | 440.352.4700 | www.e2btek.com
What NOT to do
e2b teknologies | 521 fifth avenue | chardon, oh 44024 | 440.352.4700 | www.e2btek.com
B2C eCommerce
• Greater importance on consumer SEO marketing• No “on account” sales – 100% credit card purchase• Limited ability to customize product catalogs• Not designed for sales rep access• Limited back-office ERP integration• 100’s of solutions commercially available
e2b teknologies | 521 fifth avenue | chardon, oh 44024 | 440.352.4700 | www.e2btek.com
Comparison
B2C B2BGoals Product Driven Relationship Driven
Market Broad & General Small & Targeted
Buying Process Short & Sweet Multi-Step, Complex
Pricing Standard Pricing Customer Pricing
Shipping Common Carrier Common Carrier, LTL, TL, Other
Users Consumers Business Customers, Sales Reps, Brokers, Dealers
Frequency Typically One-Time Typically Repeat Orders
Order Total Typically Low Price Typically Higher Price
Fulfillment Often 3rd Party Typically Own Warehouse
Order Processing Manual import Automated Order Creation in ERP
e2b teknologies | 521 fifth avenue | chardon, oh 44024 | 440.352.4700 | www.e2btek.com
Back Office ERP Integration
NOT JUST CUSTOMER PRICING
• Customer Ship-To• Customer Bill-To• Automated Order Creation in ERP• Real-Time Inventory Status Inquiries• Stored Shipping Information
ELIMINATE DUPLICATE DATA ENTRY
e2b teknologies | 521 fifth avenue | chardon, oh 44024 | 440.352.4700 | www.e2btek.com
Account Self-Service
• Statements• Invoices• Sales Order Review• Shipment Review• Account Maintenance• Communication
e2b teknologies | 521 fifth avenue | chardon, oh 44024 | 440.352.4700 | www.e2btek.com
Sales Representatives
• Access Customer Accounts Online• Remote Sales Order Entry• Saved Shopping Carts• Online Product Catalog
Take your eCommerce site site you on the road!
e2b teknologies | 521 fifth avenue | chardon, oh 44024 | 440.352.4700 | www.e2btek.com
B2B Sample Website
e2b teknologies | 521 fifth avenue | chardon, oh 44024 | 440.352.4700 | www.e2btek.com
B2B Sample Website
e2b teknologies | 521 fifth avenue | chardon, oh 44024 | 440.352.4700 | www.e2btek.com
B2B Sample Website
e2b teknologies | 521 fifth avenue | chardon, oh 44024 | 440.352.4700 | www.e2btek.com
Demonstration
Anytime Commerce
e2b teknologies | 521 fifth avenue | chardon, oh 44024 | 440.352.4700 | www.e2btek.com
Summary
• Most Automotive ERP systems are built on legacy technologies…but not Epicor• e2b teknologies has nearly 20 years Automotive ERP Experience – OEM Supply
Chain & Aftermarket Manufacturing and Distribution• Epicor ERP is a clear leader for Automotive Suppliers
Questions?
Josh Bailey James [email protected] [email protected] x249 440.352.4700 x229