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Becomingthe Best:
Alberta’s 5-Year
Health Action Plan 2010 2015
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Published November 2010
ISBN: 978-0-7785-8286-1 (Web version)
ISBN: 978-0-7785-8285-4 (Print version)
For additional copies o this document contact:
Alberta Health and Wellness Communications
22nd oor, 10025 Jasper Avenue
Edmonton, Alberta T5J 1S6
Phone: 780-638-3225 or toll ree 310-0000
Fax: 780-427-1171
E-mail: [email protected]
You can fnd this document on the Alberta Health and Wellness
website — www.health.alberta.ca and on the Alberta Health
Services website — www.albertahealthservices.ca
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What is the Best
Health System?
Improve Access and
Reduce Wait Times
Provide More Choice
for Continuing Care
Strengthen Primary
Health Care
Be Healthy,
Stay Healthy
Build One
Health System
Accelerating
Change
pg. 1
pg. 5
pg. 17
pg. 29
pg. 11
pg. 23
Table of Contents
pg. 36
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What is the Best Health System?
Albertans have sai the best health system is one that is there
or them when they nee it. It puts people rst by:
» supporting iniviuals, amilies an communitiesto be healthy;
» proviing sae, high quality care that is base on
the best possible evience, incluing research an
scientic evience, clinical experience an other
creible inormation; an
» aressing the nees o patients, their amilies an
all Albertans. It encourages their active involvement
in health-relate ecisions.
While most Albertans are satise with the care they receive
once they get into the health system, they say the current
system coul be better. It coul be easier to access, an wait
times coul be shorter. An many are concerne about long-
term sustainability. Will the health system be there or them
when they nee it in years to come?
Right now, the province has a unique opportunity to respon
to the strategies an concerns o Albertans. The Alberta
government has establishe one single health authority,
Alberta Health Services, to co-orinate an eliver publiclyune health services throughout the province. The primary
goals or Alberta Health Services are improving quality,
accessibility an sustainability.
The Alberta government has also assure Albertans that Alberta
Health Services will receive stable an preictable uning or
5 years – the rst 5-year commitment in Canaa. Now an action
plan has been evelope to match the uning commitment. This
“Ou o is o cee
he bes-peomi,
pubic uded
heh ssem i Cd.”
- Pemie Ed Semch
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The system will also ocus on early etection an prevention
o illness – helping people to stay healthy. The result will be
better health outcomes an improve quality an length o
lie, particularly or the most vulnerable people in our province.
First, Albertans nee better, timelier access to health services.Figure one (page 3) escribes aggressive targets or various
health services, incluing access to:
» HealthLink (24/7 telephone access to a registere nurse)
within one minute;
» A primary care team member (octor or another
health-care provier, i appropriate) within two ays;
» A specialist within one month (30 ays) o reerral; an
» Appropriate care options or seniors an those requiring
ongoing care within one month (30 ays).
These wait time targets are among the most progressive
in Canaa. But they are only part o a bigger picture.
Improvements an innovations throughout the health system
will secure Alberta’s reputation as the best in the country.
We will benchmark our perormance against that o others,
an ensure our system achieves excellence. The health
system will also:
» Increase home care to encourage more
inepenent liestyles; » Provie more supportive-living options that combine
housing with supports or aily living an health care;
» Improve access to long-term care bes or those with
more complex, chronic conitions; an
» A over 5,300 continuing-care spaces over the next
5 years.
action plan will have an impact on the health o every Albertan,
an will help make our health system the best-perorming,
publicly une health system in Canaa.
Simply, the plan puts people rst – ahea o any one service,
provier or health-care acility. The plan recognizes that peopleare active participants in their own health, with iniviual
ecisions to make, base on iniviual nees.
Becoming the Best is organize into ve strategies:
» Improve access an reuce wait times;
» Provie more options or continuing care;
» Strengthen primary health care;
» Be healthy, stay healthy; an
» Buil one health system.
All ve strategies work together an are equally important.
Progress in any one area brings us closer to Alberta’s goal
o having the best publicly une health system in Canaa.
Beore nalizing our plan, we sought an receive avice rom
a number o groups, incluing: the College o Physicians an
Surgeons o Alberta; the College an Association o Registere
Nurses o Alberta; the Alberta College o Pharmacists; an
the Health Quality Council o Alberta. Their cooperation an
collaboration will be essential to successully complete the
actions in this plan. We also consulte octors an cancer
experts, an reviewe national an international perormance
benchmarks, while eveloping our perormance measures.
What ca Abetas expect i 5 eas?Within 5 years, Albertans can expect a stronger, more
integrated, province-wide health system. This health system
will eliver improve access to care, assessment an iagnosis.
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¹ Fig. 1 The response time targets in Figure 1 represent the experience o 9 out o 10 people,an are irectional, with evelopmental work unerway on how best to measureperormance towar achievement o these targets. A complete listing o currentlyapprove perormance measures an targets linke to the 5-Year Funing Plan isavailable at www.health.alberta.ca an also at www.albertahealthservices.ca .New measures an targets will be ae to this listing over time, ater havingunergone a thorough review an approval process.
62 ays 130 ays
1 to Health Link
Non Cancer
14 wks (98 ays)
to treatment
Cancer
1 h (30 ays)
to treatment
2 ays to a primary
care team member
1 h (30 ays)
to see a specialist
to HealthLink (a 24/7 nurse telephone avice
an health inormation service).
to consult with an appropriate primary care team
member. Team members may inclue octors,
nurses, ietitians, mental health proessionals,
pharmacists, therapists an others.
length o stay or ischarge emergencyepartment visits.
length o stay or amitte emergency
epartment visits.
to see a specialist
» To Treatment:
› Cancer - 4 weeks (28 ays)
› Non Cancer - 14 weeks (98 ays)
to a continuing care service package
(long-term care, supportive living, home care).
1 minute
2 dAYS
4 HourS
8 HourS
1 montH(30 dAYS)
1 montH
(30 dAYS)
Fig. 1 Abeta’s 2015 wait time tagets¹
ProvinciAl WAit time tArgetS
Response within:
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To increase access to primary health care, Albertans will
be able to access one or more members o a health-care
team – octors, nurses, pharmacists, ietitians an others –
epening on the service require. These teams will ensure
Albertans receive the right care, rom the right person, at the
right time. Care will be better co-orinate. An with more
services available in the community, ewer people will nee
to visit emergency epartments.
Over the next 5 years, there will be an increase in the range
o services that help people to stay physically an mentally
well, an to avoi injuries, aiction, an chronic iseases.
The health system will oer relevant, accurate inormation
to iniviuals an amilies, an proven programs an tools
to help Albertans an their amilies manage their health nees.
It will work with communities an agencies to create healthier
social an physical environments. Mental health an aiction
services will be better integrate into primary care an the
overall health system. Gaps in services that exist toay will
be lle so patients o not “all between the cracks” o a
large an complex system.
With the creation o Alberta Health Services an the continue
evolution to one health system, Albertans will benet rom
moels o care base on the best scientic evience available,
better use o technology, increase patient saety, an engagean high-perorming workorce, an less uplication resulting
in cost savings. A new Alberta Health Act will support a moern
an eective health system.
This 5-year action plan will be reviewe an upate annually
to incorporate new inormation an avances in health care.
5 eas o stabe dig
Fdig o Abeta Heath ad Weess is
$15 biio o 2010-11 ad icdes the base
opeatig dig poided to Abeta Heath
Seices as we as dig o items sch as
phsicia seices, pima cae etwoks,
cace ad high cost dgs, ad sppemeta
heath beets.
Statig i 2010-11, the Abeta goemet
has a 5-ea commitmet to Abeta Heath
Seices that icdes dig iceases o
six pe cet i each o the st thee eas ad
4.5 pe cet i each o the ext two eas. I
2010-11, AHS wi eceie $9 biio i base
opeatig dig that iceases to $11.1 biio
i 2014-15.
(Source: Alberta Health and Wellness.)
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reduce wi imes i emeec depmes
Sh- as (competed b Mach 2012)
1.1 dp a p w a aassss s (rya Axaa a
rkyw ga Hspas’ y
pas) aw -pa a
a ass b s.
1.2 A 12 new treatment spaces to the emergency
epartment at the Stollery Chilren’s Hospital,
plus a eicate entrance an separate waiting
room an triage esk or patients who are mobile.
1.3 expa Hahlk p a
pas ab h a ya ps.
1.4 i w psss ak hspa
shas a y.
1.5 ip a w -apay p
ass w psss a wa-s
ey dpas.
m - as (competed b Mach 2015)
1.6 Continue to reuce long-stay patients in
hospitals to ree capacity or acute-care patients.
1.7 Expan an/or reevelop numerous health
acilities in communities aroun the province.
The Abeta goemet is ocsed obidig the ight aciities, i the ight
paces i the poice to meet commit
heath cae eeds ow ad ito the te.
As pat o the 2010-13 Heath Capita Pa
Phase Oe (ot icdig Edmoto ad
Caga), the Abeta goemet wi be
poidig $1.4 biio i tota poicia
sppot o 22 pojects i 15 commities.
This icdes:
› $1.3 biio o hospitas;
› $34 miio o cace eqipmet;
› $53.5 miio o get cae cetes,
commit heath cetes ad pima
cae cetes; ad
› $88 miio o cotiig cae aciities.
Phase Oe aso icdes a additioa
$1 biio o poice-wide iitiaties.
Moe iomatio is aaiabe at
www.hah.aba.a
Wok o Phase Two o the pa egadig
Caga ad Edmoto coties.
(Source: Alberta Health and Wellness.)
Heath Capita Pa iestmets
WHAt WillWe do?
HoW WillWe do it?
A w bp byJ 2011
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BeneitS to AlBertAnS
BeneitS to AlBertAnS
BeneitS to AlBertAnS
Albertans will see a octor an be treate
more quickly:
› By 2014-15, approximately 90 per cent o
patients will be treate an ischarge rom
the emergency epartment within our hours.
Current rates in Alberta’s 16 busiest emergency
epartments are 63 per cent within our hours.
For all sites, the rate is 80 per cent.
› By 2014-15, approximately 90 per cent o
those neeing amission to hospital will
be treate an amitte within eight hours.
Current rates at Alberta’s busiest emergency
epartments are 38 per cent. For all sites,
the rate is 49 per cent.
Sh- as (competed b Mach 2012)
1.8 Expan the role o emergency meical technicians
an parameics to:
› Treat patients on-site instea o taking them
to an emergency epartment, as appropriate.
› Ientiy oler, at risk, iniviuals who may
nee screening or alls, home care, an other
services (pilot in Calgary, Emonton, an
Parklan County).
1.9 Implement programs in emergency epartments
(Calgary, Emonton, Re deer, Lethbrige, an
St. Albert) to enable seniors to return home with
ae home care support rather than be hospitalize.
m - as (competed b Mach 2015)
1.10 Create primary care options, incluing urgent care
centres (meical acilities or people who have
unexpecte but not lie-threatening health concerns
that require same-ay treatment) or services
throughout the province, in orer to improve 24/7
access to services.
Albertans will have more options or care
outsie o emergency epartments.
Sh- as (competed b Mach 2012)
1.11 Improve patient fow through hospitals by:
› A appxay 360 w hspa bs.› Aing at least 2,300 continuing care spaces
to support seniors an people with isabilities
(see also page 13).
m - as (competed b Mach 2015)
1.12 Ensure the best use o hospital bes through new
services, better hospital fow, an better integration
with community an tertiary care teams.
There will be shorter wait times or patients
requiring acute care bes.
Length o stay in hospital will be reuce,
an patient care will be more co-orinate.
A w bp byJ 2011
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Prompt Attention or
Alberta’s Children
Medica attetio caot come ast eogh whe
a sick o ijed chid isits the emegec depatmet.
At Abeta Chide’s Hospita i Caga, ma og
patiets waitig i the emegec depatmet with thei
amiies ae seeig doctos sooe at a ew ‘fow bed’
assessmet aea. Impemeted i Septembe 2009,
these beds hae heped the hospita edce the time
o most patiets to see a docto b 15 mites –
a 15 pe cet impoemet.
Abot 60 pe cet o patiets comig to the hospita’s
emegec depatmet ae ot seios i bt do hae
aimets o ijies that eqie costatio with a docto.
Istead o spedig time i emegec waitig ooms,
og patiets ad thei amiies ae ow beig taseed
to the fow bed aea, ocated jst iside the emegec
depatmet, ad eceiig pompt costatio. The the
ca be admitted to hospita o be dischaged with adice
ad/o istctios to oow p with a ami docto.
“We take the time to sot ot patiets’ eeds ight om
the stat, so ow whe sick chide come to o
depatmet, thee is a bed aaiabe o them,” sas D.
Daid Chak, the hospita’s dept chie o emegec.
The fow bed aea ma hae as ma as 10 beds dig
bs peiods i the emegec depatmet. Moe tha
60,000 patiets isit the Abeta Chide’s Hospita
emegec depatmet ee ea.
d. da chak, py h y a h Aba ch’sHspa caay, wh a y pa. may h a h as
wa h y pa a s s s a a w
‘fw b’ assss aa h hspa.
“We take the time to sot
ot patiets’ eeds ight
om the stat…”
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BeneitS to AlBertAnS
BeneitS to AlBertAnS
reduce wi imes o cce ce
Sh- as (competed b Mach 2012)
1.16 op a aa hapy s lhb ha w
aa 600 pas p ya. (p)
m - as (competed b Mach 2015)
1.17 Open new raiation therapy sites in Re deer an
Grane Prairie.
Cancer patients will receive more timely
raiation therapy closer to home.
The targete maximum time that most people will
wait rom reerral to their irst appointment with a
raiation oncologist will be two weeks by 2013-14.
Current wait times are 7.1 weeks.
The targete maximum time that most people
will wait rom the time o a meical prescription
or raiation therapy to the start o raiation
therapy will be our weeks by 2010-11. Current
wait times are 5.6 weeks.
Sh- as (competed b Mach 2012)
1.18 develop a provincial plan or cancer that consiers
immeiate an uture nees or treatment,specialists, an other resources.
m - as (competed b Mach 2015)
1.19 Implement the provincial plan or cancer.
Timely cancer treatment will be available
when neee.
BeneitS to AlBertAnS
WHAt WillWe do?
HoW WillWe do it?
WHAt WillWe do?
HoW WillWe do it?
reduce wi imes o sue
Sh- as (competed b Mach 2012)
1.13 P appxay 3,000 aa
ss 2010, :
› 1,400 aaas.
› 120 a aspas.
› 200 hp.
1.14 Perorm an aitional 400 enoscopies (meical
proceure to view the igestive tract.)
m - as (competed b Mach 2015)
1.15 Continue to increase surgical capacity through
increase volumes, implementation o wait time
management systems, an more ecient useo operating rooms.
Access or scheule surgeries will be improve,
with target wait times or surgeries as ollows:
› hip replacement surgery within 14 weeks
by 2014-15 (currently 35 weeks).
› knee replacement surgery within 14 weeks
by 2014-15 (currently 49 weeks).
› coronary artery bypass grat surgery within
one to six weeks base on urgency by
2011-12 (currently two to 31 weeks).
› cataract surgery within 14 weeks by 2014-15
(currently 41 weeks).
› all other types o surgery within 14 weeks
by 2014-15. A w bp byJ 2011
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BeneitS to AlBertAnS
BeneitS to AlBertAnS
BeneitS to AlBertAnSWHAt Will
We do?
HoW WillWe do it?
WHAt WillWe do?
HoW Will
We do it?
WHAt WillWe do?
HoW WillWe do it?
A w bp byJ 2011
Bee ike o pim heh-ce povides o medic d suic speciiss
Sh- as (competed b Mach 2012)1.20 develop a stanarize approach to assess, reer
an book patients with specialists (cancer, cariac,
hip/knee, an cataract).
m - as (competed b Mach 2015)
1.21 Explore use o other communication technologies
to link specialists an primary care proviers.
1.22 Signicantly increase the use o Telehealth
to conuct clinical interventions.
diagnosis an treatment will happen earlier.
Deveop sddized ce ps(ciic ce phws) o iceseefciec d se
Sh- as (competed b Mach 2012)
1.23 develop integrate care an treatment plans or at
least three major iseases, incluing mental illness,
heart conitions an bone an joint health. (AHS)
m - as (competed b Mach 2015)
1.24 Implement consistent care an treatment plans
or high priority areas an evelop others.
Albertans will receive similar treatment an
inormation, base on best practices, wherever
they live in the province.
Hep abes fd hei w oud he heh ssem
Sh- as (competed b Mach 2012)
1.25 esabsh a a pa aa sys ha
w p h -a a, sp p
pa ass ss a ss, a hp
pas asws qss.
1.26 Consult with health-care proessionals to eveloppolicies or a primary navigation moel or use in
Alberta’s health system.
m - as (competed b Mach 2015)
1.27 Implement strategies to urther support people to
navigate through the system, incluing expansion
o HealthLink.
Patients will see the right person with theright skills.
Patients will be assesse an supporte
through the entire care process, rom initial
assessment to treatment an ollow up.
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11
StratEgy 2
Provide More Choice
or Continuing CareThe time is ast approaching when there will be more
granparents than granchilren. By 2030, one out o ve
Albertans will be more than 65-years-ol an the average
age o Alberta’s population will continue to increase.
Many seniors will be more inepenent an healthier than in
previous generations. Others, incluing those with isabilities,
will nee health care, an will want options that allow them
to receive care while continuing to live in their own homes
an communities.
Over the next 5 years, Alberta’s home care program will be
strengthene. More investment will also be mae in supportive-
living options that combine housing with supports or aily
living an health care.
In aition, over 5,300 continuing care spaces will be ae
over the next 5 years. They will help reuce eman or hospital
bes, ease congestion in emergency epartments,
an a capacity to the overall health-care system.
Goa #2
All Albertans requiring continuing care will have access to
an appropriate option or care within one month (30 days).
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Cotiig cae sees peope who
eed ogoig heath ad pesoa
cae otside o a hospita. Thee ae
a mbe o was o Abetas to
get cotiig cae:
› AT HOME thogh home cae ad
othe sppot seices.
› SuPPOrTIvE lIvInG poides a
esidetia settig whee peope ca
maitai coto oe thei ies whie
aso eceiig the heath ad
pesoa sppot the eed.
› FACIlITy lIvInG meas og-tem
cae aciities sch as sig homes
ad axiia hospitas. It is o those
who eed a high ee o cae to
maage compex, stabe heath
coditios 24 hos a da, 7 dasa week.
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BeneitS to AlBertAnS
BeneitS to AlBertAnS
WHAt WillWe do?
HoW WillWe do it?
WHAt WillWe do?
HoW WillWe do it?
Expd d djus home ce so peope c emi idepedeo s o s possibe
Sh- as (competed b Mach 2012)2.4 Expan home care hours to allow at least 3,000
more people to receive home care services.
2.5 Upate policies an services to ensure consistency
in home care services across the province.
m - as (competed b Mach 2015)
2.6 Continue to expan home care by aing more
hours or those requiring short-term care, in orer
to prevent hospitalization or an emergency situation.
Co-orinate care will be provie in the home,
especially or Albertans who are oler, rail, or
oten amitte to hospital.
People will receive similar, consistent services
no matter where they live in the province.
add d eubish moe o-emce beds d suppoive
ivi spces
Sh- as (competed b Mach 2012)2.1 A at least 2,300 continuing care spaces to
support seniors an people with isabilities.
m - as (competed b Mach 2015)
2.2 A 3,000 more continuing care spaces.
2.3 develop multi-use acilities, like Michener Village in
Re deer, which allow resients to move easily rom
one level o care to another.
Fewer people will wait in hospital bes or
continuing care – 250 by 2014-15 (current
rate is 777 people).
Fewer people will wait in the community or
continuing care – 750 by 2014-15 (current
rate is 1,233 people).
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BeneitS to AlBertAnS
Icese suppo o ceives
Sh- as (competed b Mach 2012)
2.10 Increase an enhance eucation, care, respite,
an support services provie to amily caregivers.
2.11 Pilot a “community initiatives program” in Emonton
an Jasper that connects seniors, neighbours, an
volunteers to support seniors aging in their homes.
m - as (competed b Mach 2015)
2.12 Continue to ensure consistent access to respite
care throughout the province.
2.13 Exten the community initiatives program to six
aitional communities.
Support an respite services will help amily
an community caregivers to reuce burn-out,
enabling them to maintain care or their love
ones longer.
Caregivers will be treate as partners in
proviing care.
BeneitS to AlBertAnS
remove bies, use echoo
Sh- as (competed b Mach 2012)
2.7 Test eectiveness o selecte new technologies –
such as monitoring evices or ementia clients
an prompting evices to assist clients to take
meication as prescribe – in two pilot communities
(Grane Prairie an Meicine Hat).
m - as (competed b Mach 2015)
2.8 Evaluate the health technologies project; evelop
recommenations on province-wie implementation.
2.9 Aress barriers to aging at home (e.g. inability
to get to a octor, inability to get health equipment
in the home).
Seniors an people with isabilities will have
greater inepenence.
WHAt WillWe do?
HoW WillWe do it?
WHAt WillWe do?
HoW WillWe do it?
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Seniors have CHOICE
At 85-eas-od, Fak Backwe has jst discoeed how
mch he oes the iteestig stoies o ew ieds adoppotities o a wide age o actiities ad expeieces.
He discoeed these passios ate beig eeed to
the Compehesie Home Optio o Itegated Cae
o the Ede (CHOICE) pogam at Capita Cae nowood
i Edmoto.
Twice a week, Backwe is picked p b bs ad take
to Capita Cae nowood (oe o e CHOICE sites),
whee he takes pat i aios actiities ad meets
with his CHOICE team.
The pogam, ded b Abeta Heath Seices, is
desiged to be a oe-stop shop o its ciets. Each
ciet is assiged a team that icdes a docto, se,
phsiotheapist, occpatioa theapist, socia woke,
phamacist ad actiit ad pesoa cae sta membe.
I-home cae ad ate-hos emegec access ae aso
poided. This co-odiated team heps keep peope at
home ad ot o hospita ad og-tem cae.
Backwe ikes CHOICE o two easos. It gies his team
a bid’s-ee iew o his medica ad socia eeds. Adit gies him some mch-eeded espite om caig o
his wie, who eeds 24-ho cae i thei cotiig cae
esidece. “I’m qite happ to get ot ad meet othe peope
ad to see that I’m ot as sick as I thoght I was, becase
I am we ooked ate at CHOICE. I ea appeciate that,”
sas Backwe.ak Bakw aks pa h cphs H op ia ca
h ey (cHoice) pa a capa ca nw e. th pa s
a -sp shp s s.
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BeneitS to AlBertAnS
BeneitS to AlBertAnS
BeneitS to AlBertAnS
WHAt WillWe do?
HoW WillWe do it?
WHAt WillWe do?
HoW WillWe do it?
A w bp by
J 2011
Esue h peope wih speci eeds eceive suppo, ce d skied eio om ied s
Sh- as (competed b Mach 2012)2.14 A aitional palliative care.
2.15 Increase supportive-living bes or people
with ementia.
2.16 Expan options or care to people who are isable
or have other special nees.
m - as (competed b Mach 2015)
2.17 Oer specialize palliative care in homes throughout
the province.
2.18 Expan palliative care beyon the hospital to
provie more services in the community, such
as ay programs, hospices, an home care.
2.19 Establish a dementia Coalition with community
partners to improve support to caregivers.
2.20 Create a 24/7 help-line to support those with
ementia, their amilies an caregivers.
Families an those with special nees will bebetter supporte by the health-care system.
Ehce ccess, co-odiio d sdds o coiui ce
Sh- as (competed b Mach 2012)
2.21 dp a sa p a 5-ya pa a. th pa w sb h
a h a -
a, a w apa pas a w ways
a ss.
m - as (competed b Mach 2015)
2.22 Review an upate the plan or continuing
care annually.
The plan will ensure the province has a co-orinate,
lexible an sustainable continuing care system.
Albertans will have more choices or services at
home an in the community.
Sh- as (competed b Mach 2012)
2.23 Revise stanars to maintain quality an assurance.
m - as (competed b Mach 2015)
2.24 Publicly report on perormance an compliancewith stanars.
2.25 Set higher targets or quality o care.
Albertans receiving continuing care will have
a higher quality o lie an health-care services.
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17
StratEgy 3
Strengthen Primary Health Care
Primary health care reers to the care a patient receives roma octor or a health-care team when rst entering the health-
care system.
Primary health care is about:
» Iniviuals playing an active role in their own health;
» Preventing people rom becoming ill or injure;
» Managing chronic conitions; an
» Treating acute an episoic illness.
Primary health care inclues services like: health promotion;isease prevention; screening tests an examinations;
rehabilitation therapy; an nutritional an psychological
counselling. This means that in aition to octors, a variety
o proessionals - incluing nurses, pharmacists, ietitians,
counsellors, rehabilitation therapists an social workers -
provie primary health care. Ieally, this team approach allows
the patient to see the health-care provier who can best
aress his or her nees, while ensuring the continuity o care
that provies or the best health outcomes.
At present, primary care teams are being organize in
communities throughout Alberta in the orm o primary care
networks (PCNs). A PCN is a ormal arrangement between
groups o amily physicians an Alberta Health Services. The
new organization orme by this legal partnership is a primary
care network that works to co-orinate primary care services
or patients in a specic geographic area.
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BeneitS to AlBertAnS
Bee coec abes omi docos d ohe heh-ce povides
Sh- as (competed b Mach 2012)3.1 Expan Albertans’ access to primary health-care
teams, giving 100,000 more Albertans access to
primary health care.
3.2 Increase the involvement o nurse practitioners,
physician assistants an other health-care proviers
in the elivery o primary health care:
› Better eine “who oes what” when proviing
primary health care.
› Expan the role o pharmacists to help manage
meications an provie injections.
m - as (competed b Mach 2015)
3.3 Continue to introuce new programs, practices,
an policies to give all Albertans access to a primary
health-care team by introucing ormal enrolment.
More health care will be provie locally in octors’
oices, or by primary health-care teams.
Albertans will be able to consult with anappropriate member o a primary health-care
team within two ays.
PCNs are new an innovative solutions to improving primary
health care in Alberta. A primary care network improves the
elivery o primary health care services through:
» Integration doctors an other health-care proessionals
work with Alberta Health Services to eliver
specic primary care services;
» Capacity PCNs increase the use o existing resources
an acilities;
» Access PCNs increase access to the health-care
system; an
» Innovation PCNs n better, ierent an special ways
to improve health care or their patients.
Right now, over 2.5 million patients receive their health services
through PCNs. Further expansion an ne-tuning o PCNs, as
well as the introuction o other ways o elivering primary care,
will help to ensure primary health-care programs an services
are available to all Albertans. This will continue to be a key
strategy in improving quality, access an sustainability or the
health system overall.
Primary health-care proviers also work closely with those
who eliver aiction an mental health services. These
services inclue treatment, as well as programs to prevent
aiction an mental illness. Over the next 5 years, these
services will become more integrate into the overall health
system. Gaps in service that exist toay will be lle so that
mental health patients o not “all between the cracks” o a
large an complex health system.
Goa #3
Albertans have access to primary health care when they
need it, where they need it, rom the appropriate provider.
» The target or consultation with an appropriate member
o a primary health care team is within two ays.
WHAt WillWe do?
HoW WillWe do it?
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BeneitS to AlBertAnS
3.9 dp pa say ass
a a a hah sss wh a s :
› S p;
› ta pss;
› Saaz s a assss
a hah ss; › ip ss h a yh a sk;
› m ass a hah ss
a a a s; a
› Pssa p sa.
m - as (competed b Mach 2015)
3.10 Implement programs, practices an policies to
support the aiction an mental health strategy
evelope in 2010-11.
3.11 A aitional treatment bes or aicte youthto the Protection o Chilren Abusing drugs program.
Mental health an aiction services will
be better integrate into health services.
There will be better access to mental health
services or chilren an youth.
The target is 92 per cent o chilren requiring
mental health treatment will receive it within
30 ays by 2012-13 (current rate is 78 per cent).
BeneitS to AlBertAnS
WHAt WillWe do?
HoW WillWe do it?
Sh- as (competed b Mach 2012)
3.4 Support the Access Improvement Measures (AIM)
program as part o an overall quality improvement
strategy to reuce wait times to see a primary
care provier.
Fewer people will visit emergency epartments
or care that coul be more appropriately
manage at a amily octor’s oice – the target
is 22 per cent o emergency visits in 2013 -14
(2008-09 rate is 28 per cent).
Fewer people will be hospitalize or health
conitions that may be prevente or manage
by appropriate primary care – the target is
280 per 100,000 by 2013-14 (2008-09 rateis 308 per 100,000).
Suppo abes wih ddicio d me heh issues
Sh- as (competed b Mach 2012)
3.5 A w hspa a as bs
a hah pas (.. 10 S. Pa;
44 e).3.6 A at least 35 new mental health community
spaces throughout Alberta.
3.7 A 65 mental health sta to schools an clinics.
3.8 Train sta in organizations serving young aults
to screen, assess an intervene in cases relate
to aiction (Emonton, Re deer an Calgary). A w bp byJ 2011
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It’s a chage most patiets ma ot ad shod ot ee
otice, sas Joe MacGiia, the exectie diecto o the
Caga ra PCn.
“I PCns, patiets do’t see that thee ae meta heath
seices oe hee, ad this is sepaate om m docto oe
hee, which is sepaate om m home cae se oe hee.
Patiets do’t – ad shod’t – see the sstem diided
ike that. The jst eed to kow that seices ae hee,
co-odiated whe the eed them.”
like Bett Hogd.
“A I ca sa is o cod’t d bette heath cae ad
I am e happ hee ad eeoe is so kid to me,”
she sas. “I thik it is a wode sstem.”
Patient Plans, Blueberry
Mufns and Coee
“The docto comes i oce a moth,” sas Bett Hogd,
94, a esidet o the High Cot lodge, a seios’ home
at Back Diamod.
“He comes i ad o tak to him ad o te him o
pobems ad he takes cae o them.”
Howee, Hogd’s docto is jst oe membe o a etie
team o doctos, ses, phamacists, dietitias ad othe
heath-cae poessioas who take cae o he as pat o
the Caga ra Pima Cae netwok (PCn).
A PCn is a oma aagemet betwee a gop o doctos
ad Abeta Heath Seices (AHS). Pima cae etwoks
poide compehesie cae to a deed patiet popatio.
I a tpica PCn, ami doctos wok with AHS ad othe
heath-cae poides sig a team appoach. A PCn cod
opeate thogh oe ciic, o it cod opeate thogh a
etwok o seea poides i seea ciics.
Poides at the Caga ra PCn meet at east ocea moth at the odge to shae iomatio, deeop patiet
pas ad pass aod bebe ms ad coee.
rogh two-thids o ami doctos ow beog to
a pima cae etwok. Thee ae 38 i the poice,
with moe comig.
By H, a s a ss’ h Bak da, s happy
wh h hah ss p by h caay ra Pay ca nwk.
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BeneitS to AlBertAnS
WHAt WillWe do?
HoW WillWe do it?
WHAt WillWe do?
HoW WillWe do it?
Hep abes mechoic disese
Sh- as (competed b Mach 2012)
3.15 Share inormation an best practices to preventan manage chronic iseases.
m - as (competed b Mach 2015)
3.16 Improve care or Albertans with complex, chronic
conitions by:
› developing an implementing iabetes
management plans;
› developing an implementing a plan or
prevention an management o obesity.
› Reaching Albertans through targete
communications;
› Tracking Albertans with chronic conitions;
› developing personalize treatment plans; an
› Engaging with Albertans to help them manage
their own health conitions.
3.17 Evaluate an exten programs that have
been successul or treating chronic isease
(e.g., Stanor Sel Management Program).
Albertans with chronic isease will get the
support they nee to play a larger role in
managing their conition.
There will be ewer hospital amissions or
people with iabetes an other chronic iseases.
Povide iomio
Sh- as (competed b Mach 2012)
3.12 g Abas ass ab a s
a ab say w a hah
s a a ps hh
h Psa Hah Pa.
m - as (competed b Mach 2015)
3.13 Give Albertans access to their personal health
recor to enter an maintain their own ata –
such as weight, bloo pressure, allergies, an amily
history – in orer to analyze, tren an
share with their care proviers.
3.14 Expan the Personal Health Portal to provie
secure online access to personal clinical healthinormation an personalize tools that enhance
access to the health system.
Albertans will have access to their own electronic
health recors as will the health-care proviers
who treat them.
A w bp byJ 2011
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Albertans will have better co-orinate
services. Solutions to gaps an issues in
primary health care will be oun.
Care will be base on the best scientiicinormation available.
Primary health-care proviers will have the
resources they nee to reach out an help
people at risk o becoming ill.
Impove he qui d deive o pim heh ce
Sh- as (competed b Mach 2012)
3.18 develop a primary health-care plan or the provincethat better integrates primary care programs an
services with a range o community an mental
health services, resulting in an integrate primary
health-care service.
3.19 develop inicators to measure an improve
quality o care.
m - as (competed b Mach 2015)
3.20 Implement the provincial primary health-care
plan, incluing implementation o a plan or
chronic isease prevention an management.
3.21 Increase the involvement o primary health-care
proviers in health promotion, an isease an
injury prevention.
3.22 Reuce health gaps in rural areas an among
low socio-economic groups by targeting services
to match care nees, an proviing better support
an training or sta.
WHAt WillWe do?
HoW WillWe do it?
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23
StratEgy 4
Be Healthy, Stay Healthy
Keeping healthy is essential to achieving a high quality o lie.
As Alberta’s population grows an ages, the number o people
with chronic iseases will increase. That means more eman
or hospital bes, continuing care, an other services unless
we step up our eorts to keep people healthy.
Over the next 5 years, the health system will continue to a
an improve the range o services that help people to stay well
an avoi injuries an chronic iseases. The health system will
oer relevant, accurate inormation to iniviuals an amilies,
an proven programs an tools to help them achieve the best
health. It will also work with communities an agencies to
create healthier social an physical environments.
Goa #4
Albertans will live longer and enjoy a high quality o lie.
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Eat, Move
and Live Well
Boie Middeto has a basket i the coe
o he oom whee she ca toss a the cothes
that o oge t. Middeto has bee takig pat
i the pogam Weight loss o lie – Eat, Moe
ad lie We, ceated b egisteed dietitias at
Abeta Heath Seices i Gade Paiie to
sppot peope who wat to make heath ieste
chages. “As the weight goes dow, it bids m
codece p,” sas Middeto, who ost 23
pods i six moths. Edcatio sessios aeioma ad aow paticipats to ask specic
qestios, paticipate i gop discssios, ad
access the iomatio poided b the dietitias
ad othe heath-cae poessioas.
“As the weight goes
dow, it bids m
codece p.”
B m s b hh h Wh lss l - ea, m
a l W pa, a by s as a Aba Hah Ss.
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BeneitS to AlBertAnS
Wok wih chide d hei miieso suppo he heh deveopmeo chide
Sh- as (competed b Mach 2012)4.1 Promote healthy eating an active living to amilies,
in schools, an in communities through initiatives
such as Healthy U, Alberta Healthy School
Community Wellness Fun, Ever Active Schools,
Health Promotion Coorinators or Healthy Weights
an Communities ChooseWell.
4.2 Increase programs to support healthy births,
incluing those targete at Fetal Alcohol
Spectrum disorer.
4.3 Stanarize screening practices or newborns.Treat an ollow up on ientie issues.
WHAt WillWe do?
HoW WillWe do it?
m - as (competed b Mach 2015)
4.4 Introuce an support new programs like the U.K.’s
‘Min, Exercise, Nutrition… do It’ program to ght
obesity an promote healthy weight an physical
activity in chilren an youth.
4.5 develop an provie more programs to ensure
babies have a healthy birth weight, to prevent
obesity as they get oler, an to help chilren
be strong both mentally an physically.
4.6 Implement programs an policies that promote
healthier birth outcomes or low-income women,
breasteeing, an chil an maternal health.
4.7 develop strategies to enable low-income amilies
to better access community wellness programs.
4.8 Monitor an report on gaps (inequities) in healthstatus across Alberta.
There will be better co-orination o programs
relate to chilren’s health, an chilren will
receive better care to support their iniviual
growth an evelopmental nees.
Gaps in health status will be reuce.
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BeneitS to AlBertAnS
WHAt WillWe do?
HoW WillWe do it?
Peve ijuies d disese
Sh- as (competed b Mach 2012)
4.9 Start implementation o the Alberta Injury Control
Strategy to reuce riving collisions.
4.10 Strengthen programs that increase seatbelt use
an the use o chil saety seats.
m - as (competed b Mach 2015)
4.11 develop strategies to reuce the risk o eath
an injury in trac accients in rural Alberta.
4.12 Enhance programs to reuce alls in chilren
an seniors.
There will be ewer injuries an eaths relate
to alls an traic collisions.
m - as (competed b Mach 2015)
4.13 Continue to increase supports or Albertans
to quit using tobacco by:
› Expaning QuitCore rom 10 to 12 sites across
Alberta. This is a ree an coniential support
program or those who want to quit using
tobacco proucts.
› Further eveloping kinergarten to Grae 12
school programs to prevent alcohol, tobacco
an rug abuse.
› Aing telephone an computer-base
counselling services to reuce tobacco use.
Fewer Albertans will start smoking an more
will quit smoking.
Fewer Albertans will suer rom smoking-relate
iseases.
Sh- as (competed b Mach 2012)
4.14 Encourage more Albertans to be screene or
colorectal, breast an cervical cancers through
general an targete awareness programs.
m - as (competed b Mach 2015)
4.15 Expan screening or colorectal, breast an cervicalcancers across the province.
Cancers will be etecte earlier an treatment
outcomes will improve.
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BeneitS to AlBertAnS
Sh- as (competed b Mach 2012)
4.21 Increase access to immunization or chilren uner
two years o age by increasing access to clinics.
4.22 Increase access to infuenza immunization or all
Albertans by oering the vaccine in pharmacies
an octors’ oces.
m - as (competed b Mach 2015)
4.23 Increase immunizations or chilren over two years
o age, particularly those in low-income amilies.
More Albertans will be immunize resulting
in ewer cases o vaccine-preventable isease.
The targets are:
› Rates o seasonal inluenza immunization
or chilren uner two will increase rom
43 per cent (2008-09) to 75 per cent by
2010-11.
› Rates o seasonal inluenza immunization
or aults 65 an oler will increase rom
55 per cent (2009-10) to 75 per cent by
2010-11.
› Rates o chilhoo immunization or
iphtheria, tetanus, acellular pertussis,
polio an Hib will increase rom 80 per cent(2008-09) to 97 per cent by 2011-12.
› Rates o chilhoo immunization or
measles, mumps an rubella will increase
rom 91 per cent (2008-09) to 98 per cent
by 2011-12.
Sh- as (competed b Mach 2012)
4.16 develop an provie public eucation materials or
prevention o the most common chronic iseases –
iabetes, hypertension, heart isease, kiney ailure
an epression – incluing inormation on where to
get help in the community.
m - as (competed b Mach 2015)
4.17 Continue to evelop eucation an awareness tools
to prevent chronic iseases.
Albertans will have a better unerstaning o
chronic iseases an will make better choices
relate to their health.
Sh- as (competed b Mach 2012)
4.18 Implement an eucation an awareness campaign
targete at those at risk o getting a sexually-
transmitte inection.
4.19 Increase availability o prevention co-orinators
to eucate those at risk o getting a sexually-
transmitte inection.
m - as (competed b Mach 2015)
4.20 Improve the process or notiying people who have
been expose to sexually-transmitte inections.
There will be ewer cases o sexually-transmitte
inections in Alberta.
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Sh- as (competed b Mach 2012)
4.27 Provie wellness inormation through
www.HealthyAlberta.com , health proviers
an community services.
m - as (competed b Mach 2015)4.28 Make healthy eating at restaurants easier through
the Alberta Health Check Restaurant Program.
Albertans will be able to access reliable wellness
inormation to improve an maintain their health.
BeneitS to AlBertAnS
WHAt WillWe do?
HoW WillWe do it?
A w bp byJ 2011
Cee hehie soci d phsic eviomes
Sh- as (competed b Mach 2012)
4.24 H ms’s Wss s asawass a a a
wss.
4.25 Launch a long-term provincial plan on wellness –
Health Alberta: A Wellness Framework - that will
set the stage or government an other stakeholers
to help Albertans improve their health.
m - as (competed b Mach 2015)
4.26 Avocate or policies that promote a healthier society –
or example:
› Walkable communities;
› Nutritional labelling o restaurant oo;
› Reuce salt in processe oos;
› Elimination o inustrial trans ats; an
› Better access to healthy oo in schools
an isavantage neighbourhoos.
Albertans will live in communities that support
healthy liestyles.
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29
StratEgy 5
Build One Health System
Any high perorming health system is built on: » An engage an highly unctioning health workorce;
» Best practices in saety;
» Research an evience to improve care;
» Proven technologies; an
» Legislation that supports an eective health system.
All health services – a call to HealthLink Alberta, a visit
to a member o a primary health-care team, or booking an
appointment with a specialist – are base on this ounation.
The workorce remains the heart o our system – octors,
nurses an all other health-care proviers working in Alberta’s
hospitals an communities. The workorce o toay is alreay
making use o team-base elivery an integrate moels o
care. Alberta Health an Wellness an Alberta Health Services
will continue to work with health-care proviers, government
epartments, voluntary an community organizations, as well
as Albertans to evelop the best moels o care or the health
system in this province.
To achieve excellence in care, patient saety must be a centralpriority. Systems must be in place to minimize the possibility
o human error an harm to patients. Patients, their amilies
an health-care proviers must be encourage to play an
active role in ostering a culture o saety.
Ongoing research an using the best available evience are
critical to ensuring Albertans get high quality care. Alberta’s
health an health research systems, incluing its acaemic
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health sciences centres, attract the best scientists an
clinicians. They create an environment or continuous learning
that incorporates research into the health system. By using the
best evience available, health leaers make better inorme
ecisions about health services incluing: surgical proceures;
rugs an rug therapy; an how to most eectively implementnew programs.
Avances in technology will continue to infuence how
programs an services are elivere. Technology will allow
or better tracking an sharing o test results an better
communication between health-care proviers an patients.
Patients will be able to better unerstan an access their own
health inormation, an contribute more to ecisions about their
health care.
Health legislation provies a ramework or the operation o
Alberta’s health system. In the all o 2009, the Minister’s Avisory
Committee on Health consulte with stakeholers an the public
on what to o about Alberta’s health legislation. The committee
recommene a single piece o legislation – the Alberta Health
Act – with a common set o principles an the fexibility to improve
how things are one through regulation an policy. New an
integrate health legislation will strengthen operational roles
an responsibilities, business rules, an accountability.
All these elements orm the ounation o our health system.
They make it work, encouraging the involvement o patients,communities an citizens in health-relate ecisions. The
contribution o Albertans to builing our health system –
proviing input into its esign, evaluating the quality o its
services, an making personal ecisions aroun care – ensures
our health system meets the nees o Albertans, both toay
an in the uture.
Goa #5
Alberta will have a patient-ocused system – one in which
Albertans are satisfed with the quality o the health-careservices they receive.
» The percentage o patients satise or very satise with
health care services personally receive in Alberta within
the past year will be at least 71 per cent.²
² The Health Quality Council o Alberta, Alberta Health Services an Alberta Health anWellness are working together to gather inormation on patient experience with care.Further inormation is available at www.hqca.ca, www.albertahealthservices.ca , or atwww.health.alberta.ca.
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BeneitS to AlBertAnS
Hep docos d ohe heh-ce povides chieve exceece i hei d-o-d wok
Sh- as (competed b Mach 2012)
5.1 Increase opportunities or training an eucation.
5.2 Improve workplace health an saety through
certication an mentoring programs.
5.3 Recruit health-care proviers to provie the
right mix o health proessionals in the province.
5.4 Commit to recruiting at least 70 per cent o
registere nurses grauate in Alberta.
m - as (competed b Mach 2015)
5.5 Enable proessionals to work to the ull extent o
their skills an abilities, as part o larger health teams.
5.6 Continue commitment to recruit at least 70 per cent
o registere nurses grauate in Alberta.
Albertans will receive high quality health care
rom proessionals with the right skills.
BeneitS to AlBertAnS
WHAt WillWe do?
HoW WillWe do it?
WHAt WillWe do?
HoW WillWe do it?
Impove pubic d pie se
Sh- as (competed b Mach 2012)
5.7 esabsh a Pa Say awk
a spp pa say Aba. (p)
5.8 Improve provincial stanars or prevention
an control o inections in health-care acilities.
m - as (competed b Mach 2015)
5.9 develop an eliver courses on patient saety
throughout the province.
5.10 Publicly report on perormance an compliance
with stanars.
There will be ewer patient saety incients
in health-care acilities in the province.
Sh- as (competed b Mach 2012)
5.11 develop a province-wie system or tracking
an controlling outbreaks o contagious iseases.
5.12 Ensure a health response plan is in place or all
possible public emergencies incluing panemic,
acts o terrorism, an natural isasters.
A w bp byJ 2011
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BeneitS to AlBertAnS
BeneitS to AlBertAnS
m - as (competed b Mach 2015)
5.13 Further enhance the province-wie system
or tracking an controlling outbreaks o
contagious iseases:
› Phase II – Aition o “sexually transmitte
inections an tuberculosis” interace to
immunization registry atabase.
› Phase III – Aition o “immunization an
averse events reporting” interace to both
the provier registry atabase an elivery
site registry atabase.
Alberta will be well-prepare to eal with
health emergencies.
Sh- as (competed b Mach 2012)
5.14 develop a process or evaluating the positive an
negative impact o propose public policy on the
health o Albertans.
Those involve in public policy will have access
to reliable health inormation when making
ecisions on behal o the public.
BeneitS to AlBertAnS
WHAt WillWe do?
HoW WillWe do it?
A w bp byJ 2011
Mke decisios bsed o soud esech d evuio
Sh- as (competed b Mach 2012)
5.15 Make new treatment an technology ecisions
base on soun research, evaluation, an
assessment o new health technology:
› A 12 w hah hs
w b assss h 2010-11 sa ya.
m - as (competed b Mach 2015)
5.16 Increase the number o health technologies
assesse to 20 every year.
5.17 Reassess current health technologies an
clinical practices or saety an eectiveness.
Unsae or obsolete treatments an technologies
(e.g. meical evices or surgical techniques) will
be replace with more eective alternatives.
The health system will be more eective an
eicient, an will improve the health o Albertans.
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BeneitS to AlBertAnS
Sh- as (competed b Mach 2012)
5.18 ras Aba’s Hah rsah a ia
Say spp sah s wss
a hah s y. (p)
m - as (competed b Mach 2015)5.19 Implement actions uner Alberta’s Health
Research an Innovation Strategy where Alberta
Health an Wellness an Alberta Health Services
have responsibility.
Health research will be more closely linke to
the health system an to irectly improving the
health o Albertans.
There will be spin-o economic beneits or Alberta.
BeneitS to AlBertAnS
WHAt WillWe do?
HoW Will
We do it?
A w bp byJ 2011
Use echoo o she heh iomio, whie esui peso pivc
Sh- as (competed b Mach 2012)
5.20 ea hah-a ps s
h p’s hah sys
p a ass pa a ay
sa aay.
5.21 A electronic iagnostic imaging recors
(e.g., X-rays, MRIs, ultrasouns) to the provincial
electronic health recor.
m - as (competed b Mach 2015)
5.22 Roll-out an electronic reerral system that gives
octors a listing o available specialists as well
as the ability to book patient reerrals online.
Meical inormation will be house in one
electronic health recor. This will give health-
care proviers immeiate access to up-to-ate
patient meical inormation (incluing X-rays),
ensuring Albertans the best care possible.
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BeneitS to AlBertAnS
BeneitS to AlBertAnS
BeneitS to AlBertAnS
BeneitS to AlBertAnS
WHAt WillWe do?
HoW WillWe do it?
WHAt WillWe do?
HoW WillWe do it?
Sh- as (competed b Mach 2012)
5.28 develop a new regulation uner the Health
Information Act that enables the creation o a
warehouse o non-ientiable health ata that
can be use or health research.
Researchers will have access to aggregate ata
that will help them in solutions to major health
issues in Alberta.
Mee d sddizeopei ssems
Sh- as (competed b Mach 2012)5.29 Reuce uplication, streamline processes,
an evelop common inormation systems
or all business unctions.
m - as (competed b Mach 2015)
5.30 develop common inormation systems or
patient care.
Every area o the province will use the sametechnology an processes to manage inormation.
Money that is save will be spent on proviing
better health services to the public.
Reliable inormation will be collecte an use
to improve patient saety.
Upde ou heh eisio o meehe chi eeds o abes
Sh- as (competed b Mach 2012)
5.23 cs wh Abas a wha hy
wa sa. (p)
5.24 dp a a Aba Hah A
a a Hah cha – Phas 1. (p)
m - as (competed b Mach 2015)
5.25 Consult with Albertans on:
› Consoliating ive core health acts – Phase 2.
› Regulations an policies to support the
Alberta Health Act.
Alberta’s new legislation will allow the health
system to respon more quickly an eectively
to evelopments in health care.
Albertans will be ully engage in ecisions relate
to health care.
Sh- as (competed b Mach 2012)
5.26 Review the Public Health Act to incorporate
changing roles an responsibilities.
m - as (competed b Mach 2015)
5.27 Introuce changes to the Public Health Act.
Albertans will have increase public health monitoring,
surveillance, an health promotion activities.
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Abeta has the most adaced poicia eectoic heath
ecod i a o Caada. Oe 30,000 o Abeta’s heath-cae
poides – icdig doctos, ses, phamacists ad aied
heath wokes – otie access eectoic heath iomatio
oie. Sice Jaa 2008, a Abetas hae thei heath
iomatio (o pesciptios dispesed, ab ests,
tasciptio epots, etc.) saed i Abeta’s Eectoic
Heath recod.
The eectoic heath ecod is a impotat too o
phsicias, phamacists ad othe heath seice poides
i Abeta. It impoes patiet cae b poidig p-to-date
iomatio immediate at the poit o cae. Makig basic
patiet iomatio aaiabe to heath seice poides wi
sppot bette cae decisios ad impoe patiet saet.
Alberta’s electronic health-care
system is the best in Canada
The eectoic heath ecod is a impotat
too o phsicias, phamacists ad otheheath seice poides i Abeta.
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COnClUSIOn
Accelerating Change
The ve strategies in this action plan are esigne to createa stronger, more integrate, province-wie health system.
This system will put people rst. It will help Albertans to be
well an stay well, an eliver quality care to Albertans
whenever an wherever they nee it. It will shit the ocus
rom an over-epenence on hospitals to care that is more
community-base.
All ve strategies will work together; progress in any one area
moves Alberta closer to achieving Premier Stelmach’s vision
o the best-perorming, publicly une health system in Canaa.
The success o this action plan epens on one common
element: the active participation o both health-care proviers
an the users o the system. The commitment o Albertans is
neee. It will be their eort to stay healthy an active, their
wise ecisions about their health, an their openness to change
that will buil a strong health system an ensure that it is
sustainable or generations to come.
The Alberta government is committe to working with its partners
an with Albertans to achieve the actions ientie in this plan,an to ensuring that the right investments are mae to buil the
very best health system in Canaa.
36
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