Hidden BeliefsTacit Values
and Culture
Presented by
Kathryn Alexander, Ethical Impact L3C
About Me
• Kathryn Alexander, MA, President, CEO Ethical Impact L3C• Started out working with
change, then leadership & beliefs, then culture, values & ethics
• Sustainability is a passion
• Agile = Teams, Culture Games = Tribes, Sustainability = Enterprise
Understanding Culture
• Culture Models = the ability to predict behavior ~ Geert Hofstede
• Levels of culture = national, gender, generational, family, organizational
• “Greatness” = values that are interconnected/values as systems ~Software for Your Head
• Birds of a Feather™ = tacit beliefs and world view, Values Sets™ = tacit and professed values as systems.
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Four Major Cultures
• Command and Control• Fear-based
• Competitive• Competition-based
• Collaborative• Learning-based
• Innovative• Creativity-based
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There are Three Major Drivers That Create Corporate Culture
The four cultures are created by:
• Hidden Individual Needs
• Lived Values
• Agreements• Tacit• Conscious
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Hidden Individual Needs
• Form the context for listening and understanding others behavior
• Each level needs to be fulfilled before the next can be accessed (motivation)
• Can change with the situation
• Are expressed by the Birds of a Feather Model™
Bird’s of a Feather™
• Assessment looks at what exists (Current) and what is desired (Ideal)
• Shows the hidden agreements and the difference between the professed and the tacit
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Canaries
• Need to feel safe
• Look for concerns
• Self preservation focus
• Flight or fight
• Address their needs and everyone is better off
• Culture of paranoia
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Penguins
• Safety is in the rules
• Obedience is to be praised
• Respect authority
• Creativity is suspect
• Revert to Canaries if scared
• Culture of stability
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Eagles
• Love control
• Want to WIN
• Creatively get their own way
• Insist on obedience
• Need to be recognized
• Culture of competition
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Barn Swallows
• Love teams
• Work for the group
• Learning is key
• Diversity is a way of life
• Emotions are important
• Culture of collaboration
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Swans
• Creativity and self-expression are key
• Self-directed
• Love to achieve goals and make you happy - their way
• Personal satisfaction over status and stuff
• Culture of innovation©Ethical Impact,
LLC
Small Groups
• Groups of 5• Count off 1-5
• 1=
• Situation – Sell the group on implementing Agile
• Check in as your Bird• What’s going on with you• How you feel (sad, mad, glad, afraid)• “I’m in”
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Debrief
• What did you learn?• What did you learn about safety?• What did you learn about respect?• What did you learn about courage?• What did you learn about truth?
• Other insights?
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Your Values
Strength Loyalty Honor Initiation Tradition Skill
Right Relationship
No Waste Empowerment Interdependenc
e Balance Nurturing
Honesty Inventivenes
s Thrift Optimism Productivity Negotiation
Rank these on a scale of 1-5, 5 = most important.You may have as many five’s as you wish.
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Three Systems of Values
• Protective – the oldest• Loyalty
• Effective – business’ natural place• Honesty
• Sustainable – how nature functions• All actions create the conditions that support
Life
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Doing What’s Right: Natural Values for Business– on website
It’s All a System
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Resources
• http://www.ethicalimpact.com
• CODE: CULTURECON2012 = 30% discount until Oct 15• Leadership & Culture Assessment = 1 free• Sustainable Values Set® = 1 free
• Other things of interest• Get these slides• Weekly Reflections• Resilience Institute membership• Evolution of Culture: Workbook• Doing What’s Right: Natural Values for Business• Coaching
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