by
Fe Angela M. VerzosaHead, NCCA-NCLIS
Understanding Library Leadership
24 March 2003 Fe Angela M. Verzosa
Overview Overview Overview Overview How members of the external
environment view the effectiveness of the individual library leaders
What changes in the organizational domain of the library relate to the effectiveness ratings of the library leader
What activities effective library leaders perform in their relations with the library’s external environment
24 March 2003 Fe Angela M. Verzosa
Definition of ManagementDefinition of Management
“the exercise of responsibility for the effective use of the human, financial and other resources available to meet an organization’s objectives.”
24 March 2003 Fe Angela M. Verzosa
Definition of LeadershipDefinition of Leadership
“We are unable to define leadership, but we seem to know it when we see it..”
Henry Mintzberg, 1982
24 March 2003 Fe Angela M. Verzosa
Ingredients of an Effective Manager Ingredients of an Effective Manager
Leadership
Vision
Time management
Effective Communication
Public Relations
I am competent!
Self-knowledge Books orCDsI am great!
24 March 2003 Fe Angela M. Verzosa
LeadershipLeadership
One dimension of the manager’s
work, the exercise of social
influence by infusing the
organization with purpose and
direction in order to achieve its goals
One dimension of the manager’s
work, the exercise of social
influence by infusing the
organization with purpose and
direction in order to achieve its goals
24 March 2003 Fe Angela M. Verzosa
Library leadership implies...Library leadership implies...
Library Director seeks to influence
members of the parent organization
to provide resources to support expansion plans to accept the goals of the library as
valid and thus deserving of support
Library Director seeks to influence
members of the parent organization
to provide resources to support expansion plans to accept the goals of the library as
valid and thus deserving of support
24 March 2003 Fe Angela M. Verzosa
3 dimensions used to measure library leadership
3 dimensions used to measure library leadership
Leader activity
Reputational effectiveness
Management of organizational change
24 March 2003 Fe Angela M. Verzosa
•Managerial role activities•professional activities and involvement•membership on community committees•strategies for influencing the environment
Leader qualities measured in terms of activity categoriesLeader qualities measured in terms of activity categories
Six managerial activitiesSix managerial activities
supervisorLiaisonenvironment monitorspokespersonentrepreneur resource allocator
24 March 2003 Fe Angela M. Verzosa
Supervisor RoleSupervisor RoleSupervisor RoleSupervisor Roledirecting the work of subordinatesintegrating subordinates’ goals with
library’s goals and objectivesallocating human resources to tasksevaluating subordinate job performanceresolving conflicts between subordinatesproviding new staff with training
24 March 2003 Fe Angela M. Verzosa
Liaison RoleLiaison RoleLiaison RoleLiaison Role
attending social functions for contactsattending conferences and meetingsrepresenting the library at formal / social
functionsstaying attuned to informal
communication networksdeveloping contacts with people outside
24 March 2003 Fe Angela M. Verzosa
Environment Monitor RoleEnvironment Monitor Role initiating new ideas for services and
operations keeping up with professional trends/changes keeping up with technological developments scanning the environment for new
opportunities to improve services/operations gathering information about users touring facilities to observe reading reports of other units / offices
24 March 2003 Fe Angela M. Verzosa
Entrepreneur RoleEntrepreneur RoleEntrepreneur RoleEntrepreneur Role
planning and implementing changes in the library
initiating controlled change in the librarysolving problems by instituting needed
changes in the library
24 March 2003 Fe Angela M. Verzosa
Spokesperson RoleSpokesperson RoleSpokesperson RoleSpokesperson Roleserving as an expert or advising people
outside the librarykeeping others informed of the library’s
plans and programsanswering letters or inquiries on behalf
of the libraryserving on committees, representing the
library
24 March 2003 Fe Angela M. Verzosa
Resource Allocator RoleResource Allocator RoleResource Allocator RoleResource Allocator Roledistributing budgeted resources preventing the loss of human or capital
resourcesdeciding which programs to provide
resources toallocating equipment or materialsobtaining adequate resources to
administer library programs and build collections
24 March 2003 Fe Angela M. Verzosa
Changes in the organizational domain
Changes in the organizational domain
Changes in physical facilities
Introduction of major automation
Introduction of revenue-generating activities
24 March 2003 Fe Angela M. Verzosa
Changes in the organizational domain
Changes in the organizational domain
Changes in relationships with other community entities
Internal organizational changes
24 March 2003 Fe Angela M. Verzosa
Reputational effectivenessReputational effectiveness Reputational effectivenessReputational effectiveness
•results from leader activities•affected by the feedback that the external environment receives from the user environment
24 March 2003 Fe Angela M. Verzosa
Reputational effectiveness and professional involvement
Years in managerial positionsLibraries worked inActive involvement in continuing educationProfessional journals scanned / readPapers published / presentedAssociation membershipsUniversity / school assignments
Key Leadership Types
Reputational effectiveness
Organizational change
Leader activity
Dimension Energizer Sustainer Politician Retiree
High
High
High
High
High
High
Low
Low
Low
LowLow
Low
24 March 2003 Fe Angela M. Verzosa
Profile: EnergizerProfile: Energizer
enjoys a high reputation dynamic as :
spokesperson entrepreneurresource allocatorsupervisor
career development is rapid low on professional
involvement
24 March 2003 Fe Angela M. Verzosa
Profile: SustainerProfile: Sustainer
enjoys a high reputation dynamic as :
liaisonentrepreneurresource allocatorsupervisor
cautious in introducing changes in organization
focused on providing stable & comfortable leadership
24 March 2003 Fe Angela M. Verzosa
Profile: PoliticianProfile: Politician
enjoys a high visibility & therefore reputation
dynamic only as entrepreneur active in professional and
community involvementslow in introducing changes
24 March 2003 Fe Angela M. Verzosa
Profile:RetireeProfile:Retiree
engages in limited leader activities
held in low esteem by colleagues
dynamic as resource allocator experiences little changes very high on professional
involvement
24 March 2003 Fe Angela M. Verzosa
Understanding library leadershipUnderstanding library leadership
Innovation is a cyclical phenomenon.
Periods of high innovation are followedby periods of sustained implementation and consolidation. Alternating cyclicalbehaviors may find some relevance inan organization’s life. Thus low-changeSustainers and Politicians have a crucial role as the ideal Energizer.
Summary
What activities library leaders perform in their relations with the library’s environment to be
effectiveHow the effectiveness of the individual library leaders are perceived by members of the external
environment What changes in the organizational domain of the
library relate to the effectiveness ratings of the library leader