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S.Rengasamy. Social
Case Work16
Process of SocialCase Work
I.
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Intake (First
Interview) RapportBuildingII.
Psycho-Socialstudy
exploration/Investigation)III. Psycho
- Social diagnosis
(Assessment)IV.
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Intervention /
Treatment(Problem-solving
process)V.Monitoring and
Evaluation:VI.Follow-u and
Termination
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Process of Social
Case WorkI. Intake (First
Interview) RapportBuilding
Client comes to an
agency forprofessional help
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through a Case
worker.
Relationshipbetween two
persons of unequalpositions and
power is
developed.
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Accept client as aperson in a
stressful situation
Respect theclients
personality andhelp him resolve.
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The areas forprobing are
1. The stage of theproblem at which
the person, through
whom, and the
reasons becauseof
which, comes tothis agency.2. The
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nature of request
and its relation tohis problem, and
the cause of hisproblem, asthe
client see.3. Does
the request relate
directly to his
needs/ problems?4.His adjustment to
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his social functions
in job, family,etc.5. The state of
his physical andmental health.6.
His appearance
including dress,
etc. in his first
meeting.7. Hispersonal and social
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resources
including materialand financial
position.8.Appropriateness
and intensity of
feelings.9. Nature
of defense
mechanisms hefrequently uses.10.
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Level of
motivation, howquickly he wants
to get rid of hisproblems.11.
Nature of family,
its status, values,
relationship pattern
within the family,etc.12. Reactions
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to the worker and
seeking help fromthe agency and sex
of caseworkerwhowill be
suitable to help the
person.Intake (First Intervi
ew) Rapport Building
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The areas for prob
ing are
I
II. Psycho-Socialstudy
(Exploration /Investigation):
* Psycho
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Social study is
the initial
assessment of
clients current, relevant
pastand possiblefuture modes of
adaptation tostressful
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situations and
normal living
situations.
Perlman has given
the followingcontents of the
case work study
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1. The nature of
the presenting
problem2. The
significance ofthe problem.3.
The cause(s),onset and
precipitants ofthe problem.4.
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The efforts made
to cope with
problem-
solving.5. Thenature of the
solution or endssought from the
case workagency.6. The
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actual nature of
the agency and
its problem
solving means inrelation to
theclient and hisproblem.
Tools of study
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The tools used
by the case
worker for
collecting therelevant
informationare:1. Interview
guide andschedule. 2. Life
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chart.3. Video
recording of
family
interaction. 4.Tape recorded
interview.The Format of
InterviewSchedule
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1. History of the
problem.2.Perso
nal history. 3.
Family history.4. Problematic
areas.5.Treatment Plan
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Psycho-Social stu
dy (Exploration /
Investigation)
II
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