Castle Branch, Inc.
Making safe and informed hiring decisions
Presented by:
Katie GiacaloneClient Specialist
Session will be conducted in ‘Presentation Mode’
Attendee phone lines are muted
Questions may be submitted any
time
Q&A Session to follow
presentation; Any questions not
addressed during Q&A will be
answered via email after webinar
Note: Attendees with dial up connections will see a slower response.
Participant Instructions
Ask questions here
Who is Castle Branch?
In Business for over 10 years Nationwide provider of pre-employment
background checks, drug testing and skill testing
Over 12,000 clients nationwide Member of National Association of
Professional Background Screeners (NAPBS)
Overview of Employment Screening Services What Constitutes a Thorough Background
Check? Advantages of Outsourcing Verifications Why Drug Test your Employees Standard Order Process
Key Points
Employment Screening County Searches
Criminal & Civil
Statewide Searches Criminal, Civil, MVR, Sexual Offender
Nationwide Searches Federal Criminal, Federal Civil, Sexual Offender
Additional Searches Credit Reports, Social Security, Workers Comp
• Residency History
• County Criminal searches (or Statewide)
• Go Back 7 Years
• Maiden/Alias name search
• Additional Searches
What is a Thorough Background Check?
Residency History• Uses Social Security Number to find all names/addresses for past 7 years• Starting point for “All Counties past 7 years”
County Criminal Searches• Most Accurate and up-to-date records on file• Report pending charges in addition to felony and misdemeanor
Why go back 7 years?• Standard Reason
• Standard established by the Fair Trade Commission and is documented in the Fair Credit Reporting Act.
• Practical Reason• Most courthouses and state agencies have at least 7 years worth of information that is easily accessible.
Maiden Name Searches• Criminal Records are indexed by name• Residency History is important in this search• Searching all names looks at all possible records
Statewide Criminal Searches Vary in price/turnaround time/information reported
Sexual Offender Index Statewide and Nationwide level
Federal Criminal Records Report any federal crimes Anything that happened on Federal property (i.e.
National Park) Motor Vehicle Records Credit Report Skills Testing
Additional Searches
Verifications
Advantages of Outsourcing HR Departments are overworked Guaranteed that verifications are thoroughly completed in a timely manner
Types of Verifications Employment Education Reference Professional License
Drug Testing
Why Drug Test Your Employees?
Real World Statistics: 73% of all drug abusers are employed 1 out of 6 workers has a drug problem 20% of all employees abuse at the work site
Statistics gathered from DOL, SAMHSA, DHHS and NIDA
65% of job related accidents are attributed to drug or alcohol use
Drug abusers file for workers compensation 5 times more often than non-users
Drug abusers are absent 16 times more often than non-users
Drug abusers cost an employer $7000 to $10,000 annually
Impact of Drug Use
Drug Testing Methods
Urine Testing Most Common
Saliva (Oral Fluids) Testing Hair Testing Alternative Methods
Drug Panel Options
5 Panel Includes: marijuana, cocaine, amphetamines, opiates & phencyclidine
7 Panel adds: propoxyphene & barbiturates9 Panel adds: benzodiazephines & methadoneCustomized Panels
Order Process
Online – preferred method You submit the order when convenient for you (24/7)
Results email to you and posted online to retrieve.
Most secure method of ordering Most accurate method Record Scan
Online Ordering
How to Submit Orders
How to Retrieve Results
From the CastleBranch home
page, click the“Order Online”
tab.
Click“Submit OnlineOrder Request”
Next, enter youruser name andpassword and click “submit.”
For demo purposeslets use:
user name: AS70password: demo
* Note *
Passwords are casesensitive
Next, enter theapplicant's identifying
information andclick “Continue.”
This is your order from request.
Let's select the“Standard Package”
from the list andclick
“Order My Package”
Now you will be askedto enter the requireddata for each searchthat is a part of your
package.
This is an example ofwhat is required
for a county- criminal search.
Once you have completedentering the data you
will be brought back tothe order form request.
If you are done with theapplicant, click “Continue.”
To edit information or delete an item,
click the respective icon
* Note *
All items orderedwill be shown to
the right.
1.If everything appears correct, enterany special
instructionsor notes and click
“Submit Order.”
2.Examples of
“notes” include
“Rush Order”“International
Order”
This is your orderconfirmation.
Click above to print your order
Click here toeither retrieveorder results orto place a new
order
Click“Retrieve OnlineOrder Results”
1.
This is your main accountscreen. From here you haveseveral options
2.First let's click
“All Orders.” Thiswill display a list
of all the applicants and the
status of thesereports
1.
Information can besorted by clickingon the tabs above
each column.
2.Note the “Record Scan”
column. This will indicate if a background
check requires yourattention to review.
Click on an applicant's nameto view additional
information.
1.Here we have theorder details of
John Smith'sbackground check.
Here you can view a real-time status of
the results
2.Click here
to view results in a PDF
format.
“Search” allowsyou to search for
a particularapplicant.
Here you can view
the orders you have“hidden” from yourmain order screen.
Using the icons above, you can
“un-hide” or“delete” an order.
Orders will be “Archived”after being
completed forat least one
year.
Questions and Answers
Provided by:Katie Giacalone
Client Specialist
888-723-4263 Ext. [email protected]
What to Remember
Castle Branch has the experience to assist in creating a new screening program or improving existing program
Can create customized pre-employment screening & drug testing packages
Offer easy and secure online ordering and account management
ThankYou