Challenge and Partnership
The CFA SummitSeptember 23-25, 2014
San Francisco CAAldona Valicenti, CIO, Lexington Fayette
GOV ITCIVICTECH
NEWINNOVATIVE
BETTER GOVERNMENT
SERVICE TO CITIZENS
Challenge and Partnership:Government IT and Civic Tech
CIVICTECH
Challenge and Partnership
Culture
Criteria
Code
Cost
Commitment
Customer
Challenge and Partnership
can we
talk?GOV IT
CIVICTECH
CIVICTECH
Challenge and Partnership
CultureCIVIC TECH• Young• Unencumbered by Past• Embracing Technology• Spontaneous• Open• more…
GOVERNMENT IT• Mature• Rooted in the Past• Discomfort with New• Encumbered by Tradition• Guarded• much more…
Challenge and Partnership
CriteriaCIVIC TECH• Citizen Request• Citizen Expectation• Make Life Easier• Convenience• Timely Info
GOVERNMENT IT• Federal, State, City
Requirements• Financial Reporting• Revenue Collection• Auditable• Fiscal Health for
Borrowing/Bonding
and many, many others
Challenge and Partnership
CodeCIVIC TECH• Open Source• Leverage Data• Minimal Support• Easy to Use• Apps• Download from Stores• No Private Data
GOVERNMENT IT• Program Language Driven• Structured Requirements• Generate Data• PMP Certified• Application/Change
Management• Build, Test, Deploy, etc.• Security Conscious
Challenge and Partnership
CostCIVIC TECH• Manageable Small
Investment• Convenience Driven• Limited Longevity• Easy/No Support• Easily Updated
GOVERNMENT IT• Budget
Request/Appropriation• Extended Lifetime• Long Deployment• Structured Support• Upgrades, Refresh, Fixes,
etc.
Challenge and Partnership
can we
talk?GOV IT
CIVICTECH
CIVICTECH
Challenge and Partnership
Commitment and CustomerGreatest Agreement
• Set Expectations• Meet Requirements• Meet/Surpass Expectations• Collaboration• Honest Feedback• Continuous Engagement
Challenge and Partnership
Going Forward Together
GOV IT
CIVICTECH
CIVICTECH
