PLANNING is bringing the future into the present so that you can do something about it now – Alan Lakein 1
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ESSENTIALS OF HUMAN RESOURCE PLANNING
PLANNING is looking ahead to chart the best courses of future action.
- J.E. Miller and M. Porter 2
CHAPTER 4
ESSENTIALS OF HUMAN RESOURCE PLANNING
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OBJECTIVES:Discuss the importance of human resource
planning in the hospitality environment.Devise corporate and business strategies for
human resources in a hospitality related company.
Identify which part of the corporate culture in a hospitality company is important for purposes of human resources planning.
Distinguish table of power from table of organization.
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SIGNIFICANCE OF HR PLANNING
Determine the correct labor requirements.Increase both effectiveness and efficiencyMix of compensation and benefits package
for employeesExtensiveness of training and development
activitiesHuman resources budget appropriationContingency measures.
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PURPOSES OF AN HR PLAN:It aids management to clarify, focus and
research their business development and prospects.
It provides a considerable and logical framework within which a business can develop and pursue business strategies over the next years.
Offers a benchmark against which actual performance can be measured and reviewed.
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ISSUES TO BE CONSIDER WHEN FORECASTING HR REQUIREMENTS
Quality thrust or quality statement of the company
Demographic shiftsLocal and global
economic conditionsTechnologyActivities of
competitors
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ISSUES TO BE CONSIDER WHEN FORECASTING HR REQUIREMENTS
Customer demandEmployee turnover
patternQuality and
productivity of current employees
Financial position of the company
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ISSUES TO BE CONSIDER WHEN FORECASTING HR REQUIREMENTS
National market situation
Labor-related legislation
Quality of training programs
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CHALLENGES IN HR PLANNINGMaintaining a competitive
advantageReinforcing overall
business strategyAvoiding excessive
concentration on day-to-day problems
Developing HR strategies suited to unique organizational features
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CHALLENGES IN HR PLANNINGCoping with environmentSecuring management
commitmentTranslating the strategic
plan into actionCombining intended and
emergent strategiesAccommodating change
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MISSION AND VISION STATEMENT
MISSION STATEMENT A clear and succinct
representation f the company’s purpose of existence or the reason for being.
It range from a simple to a complex set of ideas
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MISSION STATEMENT
“Create value for our customers, employees, owners and stakeholders”
“To make people happy”
Egypt Air – one of the pioneer airlines in the world, headquartered in Cairo, Egypt
Walt Disney – the number one entertainment conglomerate in the world.
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MISSION AND VISION STATEMENT
VISION STATEMENT
Outlines what the organization wants to be.
Concentrates on the future. Source of inspiration Provides decision-making
criteria.
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A GOOD VISION STATEMENT INCLUDES
Clarity and lack of ambiguity Vivid and clear picture Description of a bright future Memorable and engaging Realistic aspirations Aligning with organizational
values and culture Challenging to all members of
the organization Defines parameters of time and
scope
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VISION STATEMENT
“Our brand is synonymous with individualistic luxury in hospitality and this is realized by assembling the world’s finest collection of individual five-star luxury properties, where each one is either the market leader or the destination’s most unique property, while maintaining a geographically balanced portfolio of city and resort destinations and continuing to offer guests distinctly unique services.
Kempinski Hotel Group – Europe’s oldest hotel group with 53 properties worldwide
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CORPORATE PHILOSOPHY AND ORGANIZATIONAL CULTURE
CORPORATE PHILOSOPHYSynonymous to corporate
values.Embody the ideals that
must be upheld on a daily basis, practiced by everyone within the company and transcended to all external stakeholders.
Written in the form of slogans, motto or taglines.
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CORPORATE PHILOSOPHY AND ORGANIZATIONAL CULTURE
ORGANIZATIONAL CULTUREConcept which describes the
attitudes, experiences, beliefs and values of an organization.
It has a specific collection of norms and values that are shared by people and groups within an organization and controls or prescribes the way people interact with each other and with stakeholders outside the organization.
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ELEMENTS OF CULTURAL WEB (G. JOHNSON)
ParadigmsControl systemsOrganizational
structuresPower structuresSymbolsRituals and routinesStories and myths
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TABLE OF ORGANIZATIONTool used in
gathering information pertinent to the classification function
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CORPORATE STRATEGY An approach to the future
that involves:A. Examination of the current
and anticipated factors associated with customers and competitors and the firm itself.
B. Envisioning a new or effective role for the firm in a creative manner.
C. Aligning policies, practices and resources to realize that vision.
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BUSINESS STRATEGY The aggregated
strategies of single business firms or a strategic business unit.
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HR STRATEGYFunctional strategy
that emphasizes on short and medium term plans and is limited to the domain of each department’s functional responsibility.
ASSIGNMENT (INTERNET RESEARCH)Surf the internet on the following world’s futuristic luxury hotels. Formulate a mission statement and vision statement of not more than three sentences each on any one of the following awesome hotels which are soon to be built as construction is already underway. Submit the report on a short bond paper using Arial font size 12.a.Apeiron Island Hotel (7-star hotel in Dubai, UAE)b.Water World ( Award-winning design in Songjiang, China)c.Poseidon Mystery Island (Underwater hotel in Fiji Islands)d.The Hydropolis (Underwater hotel in Dubai, UAE)e.Aeroscraft ( Flying luxury hotel)f.Commercial Space Station Skywalker (Inflatable space hotel)
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