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Page 1: Charisma Medical Software

Medical Software

Simple | Intuitive | Flexible | Complete

Page 2: Charisma Medical Software

Main value

Organizes, simplifies and automates complex

processes and workflows;

Integrates and optimizes organizational processes

covering multiple departments;

Dramatically decreases operational costs and

improves employees' efficiency;

Increases the company's efficiency and

competitiveness;

360 view over the performance indicators;

Increases customer loyalty;

Contributes to creating a collaborative working

environment, focused on satisfying business

partners’ needs;

It can be easily updated and developed according

to customers' business needs.

value

Provides detailed analysis and key support for

business' development;

Includes complex, structured reports with the

ability to go from high level to low level detail;

Increased transparency of complex,

interdepartmental processes;

Provides complete dashboards including financial

and non-financial KPI's of the organization.

value

Intuitive and friendly user interface;

Commonly performed tasks can be automated;

Retrieves data from third-party applications;

Access to multiple reports from the same

interface;

Possibility to submit change requests directly from

the interface;

Provides development methods and tools for

business flows and entities directly within the

application.

value

In 2012, Charisma ERP was designated as one of

the 5 strongest European B2B solutions in the

"Enterprise Vertical Market Solution" segment.

Management

Employee’s

Market

Page 3: Charisma Medical Software

Modules:

General Configuration

Patients

Appointments

Polyclinic Care Unit

Medical Examinations

Treatment Schema

Family Medicine

Occupational Medicine

Emergency Room / Admissions

Ward

Surgery Ward

Laboratory

Pharmacy

Medical Investigations

Imaging

Contracts & Insurance

Billing

Contract Management

Partner Network

Reports / DRG

Interface with other Systems

EMR (Electronical Medical Record)

Self Service Portal

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The medical services market is

usually facing serious problems

caused by lacking funds,

overloading, low quality of the

services and treatments applied.

All these challenges can be

overran when the medical units

will have access to an overview on

the entire performed activity, that

enables them a better control on

resources, clear tracking of the

costs recorded at any level

(medical unit, section, room or

bed), clear tracking of all the

services provided as well as the

lowering of the routine work

volume for a greater focus on

critical activities.

The complex activity within a medical unit should rely on a powerful reporting engine and a

single, easily accessible and real time updated information source, regarding patients' flow

within the medical unit, performed examinations and medical tests or prescribed medication.

Besides the care for the patients' health, medical institutions need a strict inventory

management, the reduction of operational costs by quickly recording and accessing the

information from a single information system or the automation of the specific internal

processes. It is only an integrated information system which can contribute to creating a

modern, efficient and productive medical environment that is strongly oriented towards

patients' satisfaction.

Charisma Medical Software is a modular software solution that integrates and optimizes

processes, flows, operational and financial activities specific to hospitals, clinics, drugstores and

medical laboratories. The product offers the possibility of electronic bids for selecting the

suppliers of drugs, instruments, repairs, consumable items or food, while being integrated with

the HL7 transmission protocol for retrieving and processing data from laboratory analyzers.

Page 4: Charisma Medical Software

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Why Charisma

Medical Software?

The unique expertise of

our team, gained in the

impressive number of

complex

implementations in

countries in Central and

Eastern Europe, as well

as the exceptional

modularity and

adaptability of the

product, make Charisma

Medical Software the

logical choice for

streamlining the

internal processes of

any hospital, clinic,

drugstore or laboratory,

regardless of its size or

complexity.

Complete end-to-end solution

Unrivaled expertise of the team

Advanced modularity, scalability and adaptability

Quick and transparent access to the system

Charisma Medical Software covers all the internal

processes within any type of state or privately held,

local or international medical institution, regardless of

its size or complexity.

The unique experience of Charisma experts is based

on a large number of complex implementations in

national or multinational medical institutions,

integrating business processes and best practices on

the European market.

Charisma Medical Software modules work standalone

or together and can be natively integrated with any

other ERP, Human Resources or BI solutions. This

exceptional modularity, as well as the use of the latest

software technologies and architectures, enables a

remarkable adaptability to the specifics of any single

institution. Furthermore, the integration of hospitals

(multiple specialty sections), interfaces in various

international languages or multi-currency calculations

offer a unique, transparent image on the activity of

the institution.

The latest technology enables secured access via Web,

anytime, anywhere. Access is done based on the

access rights preconfigured according to the internal

security policy of the institution and depending on

each type of user involved in the medical process.

Page 5: Charisma Medical Software

Differentiatorsn

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Complete end-to-end solution for any type of medical institution: state or

privately held, local or international;

The experience and expertise of our team, comprised of specialists, innovators

and implementers of complete medical solutions compliant with existing

requirements;

Advanced modularity, scalability and adaptability for any type of business model

or institution;

Multi-location and multi-section;

Secured web access and client application for any type of user involved in the

healthcare process;

Based on the latest technology, as well as seamless integration with TotalSoft's

solutions: Charisma ERP, Charisma Analyzer, Charisma Cost Control.

Customer loyalty due to

improved appointment

keeping, providing

online access to

electronic medical

records or history of the

medical tests, cost

control and increased

processing speed, data

systematization or

integrated reporting

engine are just a few of

the strong competitive

advantages that we can

offer to any medical or

pharmaceutical

institution.

Page 6: Charisma Medical Software

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Benefits

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Online scheduling using secured Non-stop access to medical data

Web access or Call Center; electronic records, as well as for

Correct, on time notification the history of tests and results;

about results of the medical Effective online self appointment

examinations and tests (online scheduling: the patient has a

access, SMS, e-mail, phone); centralized schedule system and

New services promoting; receives confirmations and

Loyalty cards with points reminders for them via e-mail,

accumulation and discounts; phone or SMS.

Online examinations;

for the patient

for the medical unit

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Costs and resources control Efficient inventory management

through an integrated flow and a nat drugstore level

complete solution that automates nat each laboratory level

the exchange of information, nat hospital or clinic level;

ensures the accuracy and increases Reduced internal costs with paper,

the institution's profitability; film, space and other physical

Processing speed by quickly devices by replacing the physical

capturing and querying information management of patient records

through the automation of a with an electronic one (EMR –

patient's or a medical test's Electronic Medical Record);

complete route; Complete management of

Covers all stages, from scheduling electronic records for every patient

or recording the patient in of the hospital, clinic or laboratory;

clinic/emergency room, recording 24/7 access for doctors to patient

primary examination and diagnosis, data, visit history, past and current

medicate prescription, invoicing, lab diagnostics;

tests, advanced examination or

surgery, hospitalization, to patient

discharge;

Strict control of expenses and

revenues;

Benefits

Page 7: Charisma Medical Software

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Improved time management by: transmission between

nbest management of schedule laboratory and doctor, sending

downtime elimination; SMSs for notifications or

noptimization of the average confirmations;

time of examinations; nmultiple data selection criteria

nmanagement of hospital flows, for highlighting the progress of

allocation of wards and medical cases;

schedules for surgeries (room, Specialized reports and real-time

team, drugs); examinations:

Effective personnel assignment by nexact tracking of admissions by

constant monitoring and sections, rooms, doctors,

capitalizing the entire active available drugs, quantities and

medical staff, according to the prices;

confirmed schedules (via phone, ncomplete and complex diagram

SMS), as well as by tracking peak of laboratory tests for the

times within medical unit; correct management of

A secure, private and controlled supplies;

solution by the use of defined nfinancial calculation, for each

access levels and passwords, by patient in record time;

checking traffic within application nspecialized management by

as well as on the Internet; using electronic bid for the

Administrative and scientific selection of suppliers of drugs,

advantages through: tools, repairs, supplies, food;

nspeed of execution/reporting Integration with HL7 transmission

of the medical tests at protocol for retrieval and

laboratory level; processing data from laboratory

nweb access to patient records, analyzers.

automation of result

ModulesCharisma Medical Software modules can operate independently or together,

covering any specific medical activity – from the emergency room,

appointments, electronic medical files or polyclinic care unit to imaging,

laboratory and reporting to the state. This outstanding modularity,

underlying technologies and software architectures allow for a remarkable

adaptability to the particularities of each medical unit.

Page 8: Charisma Medical Software

The General Configuration Module

enables the organization and

structuring of the medical

institution's component units,

regardless of the complexity or size.

The product manages the services

offered, medical contracts,

dictionaries specific to internal

section activities, name and setups

of patient rooms. The General

Configuration Module can be

integrated with any other Charisma

Medical Software module.

Streamlines operations for each type of medical

institution

The organization and structuring of the activity within

the institution, the integration of units' activities and

the elimination of downtime directly influence the

reduction of operational costs;

Lower total costs of ownership, quick return on

investment

Activities specific to each unit can be quickly

automated due to the independent setups of the

organizational elements.

Financial and operational benefits

General Configuration

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“Of the 6,000 minimum daily

analysis performed by Charisma,

20% must be delivered urgently,

within 2 hours, and nearly 80% until

the next day. A doctor validates a

list of 150 entries/records in 30-45

min, about 4-5 records/sheets per

minute. This is largely due to

Charisma that gives us the

information automatically.”

Regina Maria

Andreea Alexandru, Chief

Laboratory Physician

Page 9: Charisma Medical Software

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The module provides a high degree of Medical services profiles; a profile

customization, allowing definition of means a grouping of medical services,

various required data, according to the characterized by an overall price lower

needs of the medical unit, such as: than the sum of services according to

Hospital data - name, trade code, the list of prices;

taxpayer ID, addresses, phone numbers, Application security by defining access

bank account list, employee list and rights up to field level;

more - this data will be printed on all Medical dictionaries: blood types, test

documents issued via the application; tube types, allergies, patient condition at

Application items: drugs, supplies, fixed discharge;

assets; Drugs and the imported drug list,

Medical services: categories and distributed by the National Health

subcategories; Insurance House, FDA;

Reference ranges for medical tests; Sections, rooms and number of

Medical services results, as well as each available beds.

result's type;

Diagnosis: diagnosis categories and

groups;

Medical contracts, including contracts

with the National Health Insurance

Houses (NHIH) and private insurance

agencies;

Features

Page 10: Charisma Medical Software

The patient flow of medical units

raises serious problems regarding

registration, viewing and also quick

searching for information. The

Patients Module consistently

manages data and patient records,

including disease history,

medication and previous

treatments. This information is

recorded and made available in

real-time to the medical staff, thus

eliminating human errors regarding

medication and administration, and

raising patient safety.

Reduces costs by eliminating paper

Eliminating paper reduces the time needed for filling

in forms and sending patient information to doctors,

eliminates downtimes, thus decreasing both

administrative and operational costs. Furthermore,

the illegible writing on documents is no longer a

problem as the information is saved in electronic

format into the system;

Increases patient safety

Thanks to the automatic tracking of potential allergies,

previous medication or history of patients' medical

problems, the system eliminates the human errors in

prescribing medication and increases patients' safety;

Simplifies the transfer to other medical units

Automating the admission and the transfer process,

the solution reduces the time needed for filling in

formalities and increases chances for patients who

need emergency medical interventions;

Eliminates human errors

By recording all performed medical examinations and

key personal information, patients' medical history can

be easily accessed from a single database, eliminating

human decision errors.

Financial and operational benefits

Patients

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Page 11: Charisma Medical Software

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Manages personal data of patients in Eliminates the transfer of physical files

electronic format via EMR (Electronic within the medical unit;

Medical Record) features; Enables querying patient's record:

Enables the attachment of scanned examination history, diagnosis, drugs,

documents at patient or patient record provided services, medical test results;

level, including images or other Ensures the management of patients'

documents directly retrieved from the contracts: private insurances,

medical equipment: electrocardiograms, subscriptions, National Health House.

tomographies, radiologies, echographies;

Features

Page 12: Charisma Medical Software

Reduces the time needed for scheduling

By centralizing all the information regarding the

availability of the medical devices or examination

rooms, the solution dramatically decreases the effort

needed for scheduling;

Increases customer satisfaction

Thanks to the possibility of viewing offered services

and online scheduling, customers save the time

necessary for scheduling an appointment directly at

the medical unit office; by offering pacients the

possibility to get an appointment based on their

preferences, for certain doctors or interest specialties,

the module helps the medical unit increase customer

loyalty;

Increases the efficiency of marketing campaigns

The solution provides the possibility to promote new

services, to use loyalty cards with point accumulation

and discounts and to generate reports on the

efficiency of marketing campaigns. Thus, managers of

medical units can focus on the most efficient channels

to attract new customers.

Financial and operational benefits

Appointments module offers both

patients and doctors an efficient

schedule management, at the level

of the entire medical unit, based on

the availability of doctors, loading

of the examination rooms or

medical devices. The solution allows

schedules on multiple locations at

the same time, automatically

generates waiting lists, reminds of

appoinments via e-mail, phone call

or SMS and saves the patient time

by offering the possibility of online

scheduling.

Appointments

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Page 13: Charisma Medical Software

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Defines the schedulable resources: Generates complete set of reports, such

doctors, examination rooms, devices; as current appointments, examination

Defines the business hours at date, day, sheet, resource schedule or other type

and week level for the entire medical of reports requested by the medical unit;

unit; Enables transmission of confirmations

Enables call center-type schedules on and reminders of the appointments via

multiple locations and in the same time; e-mail, phone or SMS;

Ensures schedules via Internet, saving Enables defining a waiting list, as well as

customers' time via a simple, user- automatic alerts in case an interval

friendly and easy to use interface; becomes clear.

Manages business hours: defines

business hours, enables blocking a time

interval for schedules, enables the

deletion of a schedule and the change of

a doctor's schedule;

Features

Page 14: Charisma Medical Software

Reduces the time needed for formalities

By electronically recording predefined forms and

eliminating the physical transfer of documents

required for admission or transfer to other medical

units, the solution reduces the time spent on routine

tasks;

Reduces operational costs

Significantly reduces the use of paper, thus decreasing

time spent on filling in and transmitting patient

information to doctors and reducing personnel costs;

Provides high accessibility of information

All patient information can be accessed any time,

regardless of the physical location of the patient

within the medical unit, and can be easily read;

Increases the efficiency of the polyclinic care unit

Thanks to the analyses and statistics on the indicators

specific to the emergency room, the management of

the medical unit can proactively act for eliminating

downtimes and for increasing operational effiency.

Financial and operational benefits

The complex activity within a

medical unit must rely on a single,

easy to access and updated source

of information about patients and

their flow within the medical unit,

as well as about the performed

examinations and medical tests or

the prescribed medication.

The polyclinic care unit is no

exception, requiring complete

information on the patients

presenting to the specialist's office

for examination, as well as the

possibility to record all operations

carried out within this office:

medical tests, examinations,

admissions. The Polyclinic Care Unit

module integrates the entire

activity with the data flow existing

in the medical unit, including the

examination offices.

Polyclinic Care Unit

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Page 15: Charisma Medical Software

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Monitors the overall activity in Saves diagnosis and medical

polyclinic care unit through integrated prescription after examination and

dashboard: patients in clinics, patients alows custom and specific document

that are expected to enter the printing;

practice/collection ward; Allows configuration of the information

Records examinations carried out for stored during examinations, enabling

each patient who comes to the medical continuous improvement of specialized

office, with or without appointment; medical data being recorded;

Records medical services performed Prints patient examination sheet and

during patients examination: saves it to the afferent electronic record,

treatments, tests, medical maneuvers, which is unique at hospital level;

imaging, radiology, functional Generates a series of operational,

explorations; statistical and managerial reports;

Records all results of the examinations Monitors all used supplies using The

conducted after medical consultation; Inventory Management Module

Records and manages the references to (Charisma ERP) and generates

other clinical and paraclinical, internal or automatically consumption bills.

external examinations;

Features

Page 16: Charisma Medical Software

Financial and operational benefits

An important activity within any

medical unit is the management of

examinations. With the help of the

Medical Examinations module,

services provided during the

medical examinations and results of

medical tests performed following

these examinations, can be

recorded. Resulted diagnosis and

medical prescriptions are saved into

the system, and can be later

accessed by the medical staff.

Furthermore, results of medical

tests can also be accessed online by

the patient, if present module is

integrated with the rest of the

modules in Charisma Medical suite.

Medical Examinations

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Increases efficiency of the medical process

Thanks to the possibility of adding into a single

database any new medical information which then

becomes accessible to all users, every patient will be

associated with the relevant information about

examinations history within the medical unit,

diagnostics, medication or various complications, thus

simplifying the periodical examination process;

Reduces costs by eliminating paper

Eliminating paper reduces time needed for filling in

forms and for sending patient information to doctors,

eliminates downtimes, thus decreasing both

administrative and operational costs;

Increases patients' safety

Thanks to the automatic tracking of potential

allergies, previous medication or history of patients'

medical problems, system eliminates the human

errors in prescribing medication and increases

patients' safety;

Eliminates human errors

By electronically saving into the system all medical

examinations or other important personal

information, human errors that can occur as a result

of routine or carelessness are eliminated.

Page 17: Charisma Medical Software

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Records examinations carried out for Enables configuration of the

every patient presenting to the medical information saved during examinations,

office, with or without appointment; thus offering the possibility to

Records medical services provided continuously update the data recorded;

within the examination session: Saves diagnostic and prescription

treatments, medical tests, medical resulted following the examination,

procedures, imaging, radiology, allowing its printing;

functional tests; Generates a series of operational,

Records all results of the investigations statistics and managerial reports;

performed following the medical Monitors consumed materials by using

examination; Inventory Management module, by

Records and manages referrals to other means of which consumpsion notes can

clinical or paraclinical, internal or be automatically generated.

external examinations;

Features

Page 18: Charisma Medical Software

Reduces reaction time

Thanks to clear determination of the steps needed to

be followed in case of certain diagnostics, medical

staff immediately knows what should be done in

order to promptly meet the requests;

Increases the efficiency of operations

Solution streamlines the working procedures in

repetitive tasks, facilitating the activity of medical staff

and simplifying the process of decision making.

Financial and operational benefits

Treatment Schema Module is

intended to streamline the working

processes and procedures within

the medical unit, offering the

possibility to determine a clear

workflow that can be applied by all

system users. The product increases

operational efficiency by

streamlining the treatment

methodology for certain cases, the

user being supported in making

decisions based on a previously

determined process.

Treatment Schema

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Page 19: Charisma Medical Software

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Enables the configuration of procedures Tracks procedure compliance - user has

to be followed in certain defined medical the possibility to follow the steps

cases - the working procedure that suggested by the system, which have

needs to be followed is set up after been determined after the configuration

establishing certain diagnostics. Thus, of the working procedure;

after the diagnosis is made by the It is natively integrated with Medical

doctor, the system suggests an Examinations and Emergency Room

appropriate working procedure; modules, and procedures launched for a

It automatically proposes a working patient can be directly accessed from

procedure to be applied, previously set any of these modules.

up for that diagnosis;

Features

Page 20: Charisma Medical Software

Financial and operational benefits

Familiy Medicine Module integrates

all activities specific to the primary

care with other information existing

within the medical unit, providing a

single, centralized and easily

accessible overview of relevant

information about patients. The

product allows both business

reporting to NHIH (National Health

Insurance House) for settlement

and reporting according to

standards of SIUI (Single Integrated

Information System) and DSP.

The family doctor is the first one

being consulted if a medical

problem arises. Most specialist

medical advices are based on a

referral from your General

Practitioner, this raising the issue of

integrating the activities of the

latter with the rest of medical

offices within the medical unit.

Family Medicine module is

dedicated to the efficient

management of the specific activity

of primary care and to the

integration of patient information

with other information existing in

the medical unit.

Family Medicine

Increases patient safety

Due to the evidence of possible alergies, prior

medication or medical history of all patients, the

system eliminates human errors in the administration

of drugs and increases patients’ safety;

Reduces operational costs

Using a computerized system eliminates paperwork,

thus reducing operational costs and time required to

complete and archive patient information. In addition,

illegible handwriting problems are removed.

Reduces the time needed to conduct specific family

medicine activites

The system includes advanced recording, monitoring

and filtering features for a quick search of all

information needed; it automates processes by

allowing the configuration of the values that will be

automatically filled by the system.

Increaseas the analysis capacity

Thanks to a quick access to updated statements, the

solution increases the analysis capacity of the

rendered family medicine services, providing

transparency to the medical facilities, regarding family

doctors activities, prescriptions, disease history and all

relevant information about patients.

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Page 21: Charisma Medical Software

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Manages lists of patients registered manages patients' medical leaves

with family doctors, including transfers, number of days;

patient history, referrals, patient data; Manages the standardized series and

Records medical services provided to intervals;

patients presenting to the General Provides doctors' appointments

Practitioner: compensated and calendar management;

uncompensated ones; Allows the configuration of the visual

Saves medical information collected and operational interface according to

during medical examinations; specific needs;

Records, prints and validates drug Works with SIUI 2.0 allowing offline and

prescriptions: compensated and on-line mode to import catalogs,

uncompensated; customization file import, reporting file

Generates, manages and prints medical export and response file import.

certificates, laboratory or clinical Generates any operational, statistical

referrals, as well as admission forms, and management reports, required in

taking into account specific formating family medicine practices, including

criteria; activity reporting to NHIH and reporting

Issues and validates medical leaves according to SIUI (Single Integrated

certificates if the doctors have Information System) and DSP standards.

concluded agreements to this effect, and

Features

Page 22: Charisma Medical Software

Eliminates human errors

Thanks to recording all information which directly

address the occupational medicine in a consistent,

integrated information system, any human errors in

scheduling periodical examinations or in validating

certain persons who do not have the necessary skills

to be hired for the requested job are eliminated;

Reduces time needed to run the entire occupational

medicine activity

Thanks to the features of quick recording, monitoring

and reporting of specific information, time spent with

occupational medicine operations is significantly

reduced, thus decreasing operational costs;

Increases analysis capability

Both medical unit and customers have the possibility

to quickly assess the results of the medical

examinations via centralized reports that offer the up-

to-date status of the medical tests results.

Financial and operational benefits

Occupational Medicine Module

automates the recording of medical

examinations, tests and results for

employees from the moment of

employment and afterwards,

depending on the determined

periodicity resulted from the

specific working conditions. The

solution centralizes certificates of

aptitude and follows the

employees’ health evolution, being

perfectly compatible with SIUI

reporting on expense settlement

with health insurance houses.

Occupational medicine is a

mandatory legal step, both for the

new employee and for the

employer. This medical examination

should be done both at the

moment of employment and later

on, with a certain periodicity

determined according to specific

working conditions. Keeping an

accurate tracking of medical visits,

tests and results, issuing certificates

of aptitude for employees and

tracking their health status are

activities covered by the

Occupational Medicine Module.

Occupational Medicine

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Enables generating and recording Plans and tracks the examinations and

occupational medicine contracts based investigations required to issue the

on employees' professions; medical certificate;

Enables importing information from Prints and tracks issued medical

other documents; certificates;

Defines professional risks, as well as Generates operational and statistical

related medical investigations or reports, including reports compliant with

examinations, according to occupational SIUI (Unique Integrated Information

medicine provisions; System) regarding the settlement with

Enables medical consultations, the insurance houses (NHIH).

investigations and tests based on the

risks specific to each profession and

type of requested certificate

(employment, periodical);

Features

Page 24: Charisma Medical Software

Reduces time needed for formalities

By electronically recording in predefined forms and by

eliminating physical transfer of the documents

required by admission or transfer procedures, our

solution reduces time spent on routine tasks;

Eliminates human errors

The module saves into the database all medical

examinations performed upon presentation to the

emergency room, as well as other critical patient

information;

Provides easy access to information

All patient information can be accessed any time,

regardless of the patient's physical location within the

medical unit;

Increases the efficiency of the ER

Thanks to analysis and statistics on the indicators

specific to the emergency room, the medical

institution's management can proactively take

measures for eliminating downtimes and for

increasing the operations' efficiency.

Financial and operational benefits

Studies show that more than 50%

of the hospital admissions are

filtered through the Emergency

Room. Most cases must be

immediately taken over by medical

staff, as they require quick medical

intervention. Information systems

can significantly reduce the time

needed to carry out admissions and

transfers, generate ER patient

record and keep track of medical

examinations and related services.

Emergency Room / Admissions

Module was especially developed to

record patients who present to the

Emergency Room, to automate

generation of patient ER record, to

register medical examinations and

services, as well as to facilitate

processes specific to an emergency

room.

Emergency Room

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Records patients presenting to the Enables patient admission into hospital

emergency room / UPU in a single and automatically generates upon

database at hospital level: records date admission a medical record that will

and time, identity card, emergency accompany the patient during the

room, responsible doctor, health hospital stay;

condition, referring doctor, disease Assigns the patient to a certain room in

history, allergies; the section keeping track of all rooms

Generates ER patient record, which and available beds;

includes all patient information, Enables patient's transfer to other

anamnesis, symptoms, diagnosis list and section or hospital;

all medical services provided to patient Automatically generates the discharge

within the Emergency Room; sheet and medical letters to general

Records the medical services provided practitioners;

for each single patient: examinations, Prints specific patient health condition

treatments, medical tests, medical records, medical records (admission

procedures, imaging, radiology, sheet), examination sheet and death

functional tests; certificate;

Records all results of the performed Enables the generation of operational,

investigations; statistics and managerial reports.

Features

Page 26: Charisma Medical Software

Efficient cost control

Thanks to advanced reporting and analysis features,

the management of the hospital has access to a

detailed cost analysis per patient, bed, room or

section, being able to make punctual or general

decisions regarding streamlining operations within

sections;

Reduces time consuming tasks

By recording all information in electronic format, the

module eliminates paper use, thus reducing the time

needed to fill in and submit patient information to

doctors and decreasing personnel costs as well.

Furthermore, illegible writing on documents is not a

problem anymore, and potential human errors are

minimized;

Eliminates double-entry recording of information

As the information system runs on a single database,

all data are recorded into a single information source

that can be easily accessed from any computer within

the medical unit;

Optimizes costs per patient

By ensuring quick access to complete information

about the patients and the administered treatments,

the solution helps reduce the number of

hospitalization days and implicity optimize costs per

patient.

Financial and operational benefits

The ward needs an effective

management of the admission,

transfer and discharge processes,

recording of examination sheets,

management of patients by section,

room or bed, costs per patient and

management of transfers to other

sections and Intensive Care unit.

The Ward Module was especially

developed to monitor patients from

hospital admission to their

discharge, including medical

information afferent to the entire

hospitalization.

Ward

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Tracking patient from admission into Web-based access to results of lab tests

section until release from section in one and examinations for patient's general

of the following ways: transfer to other practitioner and / or for the patient;

section within the same hospital, Generating a list of drugs and material

external transfer (to other medical unit), supplies requisition;

discharge (upon request or normal) or Recording the transfer to other medical

death; unit (section or hospital);

Changing the medical record according Issuing operational, statistical,

to specifics of each section: the system managerial and settlement reports to

can simultaneously manage all types of the Insurance Houses (including the

predefined medical records; export to DRG);

Viewing and changing medical records Recording patient discharges, their

of patients admitted into the section; diagnosis at discharge;

Recording each medical service Automatically generating discharge

rendered to the patient; sheets, filling in the epicrisis based on

Recording requests for drugs and other patient health condition status during

supplies (consumables). hospitalization;

Recording data about the patient's Recording and printing the medical

health status, as well as about their record.

attending doctors;

Printing patient transfer records and the

occupancy rate;

Printing diet information;

Automatically generating medical

certificates and letters to general

practitioner;

Features

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Process organization

Allows scheduling of surgery wards and necessary

medical personnel, thus streamlining the use of

hospital resources;

Surgery ward data collection

Enables collection of data specific to activities carried

out within this kind of station, as well as their

reporting to the DRG system.

Financial and operational benefits

Surgery Ward Module is aimed at

operating rooms and surgery blocks

and provides users with the

possibility to organize processes

and to collect a range of data

necessary for reporting.

Surgery Ward

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Scheduling surgery wards with multiple Allows viewing the patients’ electronic

resources of different types: surgery medical record;

wards, doctors, nurses, equipment; Allows working with closed circuit

Allows transfer to and from the ATI pharmacy by releasing ledger sheets;

ward or surgery rooms in other wards; Integrates with the Imaging Module:

Allows pre-surgery and post-surgery offers the posibillity to view patients’

data recording; imaging and attached documents;

Allows detailed recording of performed Allows printing of forms required for

surgeries: surgery details, protocol, surgery.

interventions, procedures, material

usage, prescribed medication, billed

services;

Features

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Automates processing

The module ensures automation of processes specific

to medical labs, including transmitting requests for

medical tests and retrieving results from medical

devices, simplifying activities and reducing time

consuming routine work;

Reduces operational costs

Thanks to automation of all operations within the

laboratory, the module significantly reduces time

otherwise needed to perform them, having a direct

impact upon operational costs;

Eliminates human errors

Thanks to using a barcode system, from the collection

of medical samples to the result release, the system

avoids any type of human error regarding the route of

medical tests within the lab;

Transparency on the entire medical activity

Thanks to integration with other modules in Charisma

Medical Software, the module dedicated to

laboratories can provide a unique and transparent

view of the entire medical activity through a single

software application. Laboratory module can be used

as a stand alone application or it can be integrated

with inventory management, HL7 and ERP systems.

medical tests

Financial and operational benefits

The activity within a laboratory

involves many key steps: taking over

medical test requests, transferring

them to medical analyzers,

retrieving results from medical

analyzers, validating them and

issuing analysis bulletin. In a field

where human errors are not

acceptable, implementing an

information system is crucial for

tracking these steps, as well as for

transferring results to the interested

entities.

Laboratory Module automates and

simplifies key processes from

medical laboratories, stores data in

electronic format and eliminates

human errors.

Laboratory

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“We may say that, because of the

big volume of medical tests, the

laboratory is an entity close to the

industrial field of activity. 16,000

analysis are processed daily in all

eight laboratories. For more than a

half of these tests, the result must

be ready in three hours. I am talking

about the patients in the hospitals,

as we have laboratories in six

Romanian hospitals, and for those

patients the response time must be

shorter than the time needed for

the ones that come to the

ambulatory.

Synevo – Medicover Romania

Virgil Ivan, General Manager

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Ensures automatic takeover and Uses medical test profiles defined based

tracking of requests for medical tests on the contracts concluded with the

applied for in the Examination Room or insurance houses or with private

Ward; companies as subscriptions;

Allows recoding new requests for Retrieves results from testers based on

medical tests, including those in barcodes;

subcontracting regime, but also test Groups the medical services according

scheduling; to various criteria;

Tracks requests for medical tests from Prints medical test records, whose

patients; format can be configured according to

Transmits requests for medical tests to the preferences of system users;

medical devices, requests that can be Prints the index (report pool - medical

manually entered or automatically test registry) with performed medical

retrieved - the application ensures the tests;

automatic use of over 80 medical Generates reports compliant to SIUI

devices; (Unique Integrated Information System)

Allows recording results of medical tests regarding reimbursement of medical

directly into the database with the help tests by insurance houses;

of operators within medical test Generates operational and statistical

departments; reports for medical tests performed,

Automatically retrieves results grouped by department, patient, doctor

transmitted by medical devices or other entities of interest.

(bidirectional transmission);

Ensures validation and modification of

results transmitted by medical devices;

Allows adding comments to the medical

test results;

Features

Page 32: Charisma Medical Software

Increases efficiency and facilitates drug supply

operations

Our solution completely automates drug supply based

on identification of stocks and drug requisition, thus

reducing the time spent on inventory management;

Eliminates human errors

All transactions are automatically recorded into an

integrated information system, preventing human

errors when planning drug replenishment or

assignment by section;

Increases speed of reaction on drug supply

Thanks to daily, automatic update of the inventory, all

information is centraly available, at the entire medical

unit level, enabling proactive drug replenishment

decisions and avoiding risky situations for the patients

when the medical unit runs out of drug stock;

Minimizes drug loss

By operating warehouse exits in the format set up by

the medical unit, the Pharmacy Module minimizes

drug loss generated by their expiration, optimizes

consumption and replenishment, and enhances

operational efficiency.

Financial and operational benefits

Without a proper information

system, the management of drug

inventory available in each medical

unit, but also ward's requisition

takeover and drugs release

according to requisition can raise

problems. Pharmacy Module solves

all these problems and also enables

the traceability of all related

medical documents.

Pharmacy

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Manages drug inventory regarding Manages drugs prepared within the

quantity and amount; hospital's drugstore through micro-

Records all standard transactions into manufacturing sub-module;

system: purchasing invoices registration, Enables the use of all operation

generation of reception protocol (NIR), methods for inventory releases: FIFO,

transfer note, cassation note, bill of LIFO, FEFO, STD, instant CMP, and global

materials, note on drugs manufactured CMP;

by the medical unit; Manages reports specific to relationship

Manages the drug inventory by section, with Insurance House, entirely

clinic, emergency room UPU, while the complying to its requirements, and a

warehouse is being replenished with the series of standard reports, such as the

necessary daily drug quantity in quantity and value of drug consumption

accordance with the number of existing analysis by patient/section/hospital,

patients in section; consumption report, inventory, balance

Assigns each drug within inventory a sheet, timesheet, drug inbound;

series of features that enable its quick Allows export of all reports specific to

identification; the relationship with funding entities or

Manages the reserve drug stock for industry authorities, as well as standard

emergency room UPU, based on reports;

prescriptions issued by doctors and Issues drugs based on national

saved into patient admission files or programs, based on the quasi-opened

medical records; regime (e.g. the drugs for diabetics are

Issues drug purchasing requests; only issued by the County Hospital).

Issues consumption ticket based on

drug booking;

Releases from inventory, depending on

different criteria, according to specific or

preference of each medical unit: patient,

prescription sheet, prescription;

Features

Page 34: Charisma Medical Software

Reduces operational costs

Thanks to automatically saving into the system results

of radiology departments in electronic format, routine

tasks and downtimes are reduced; so are operational

costs, due to elimination of physical files which are

difficult to be handled or transferred from one section

to other;

Increases efficiency of the diagnosis process

The system provides the necessary tools for

interpretating and recording the results delivered by

medical devices;

Reduces time needed to access images

Results of the radiology section -

electrocardiographies, radiologies, tomographies,

radioscopies, ecographies or other specific medical

tests - are automatically attached to the patient

record so that medical staff can quickly access, at any

time, relevant patient information.

Financial and operational benefits

A medical unit handles large

numbers of electrocardiographies,

radiologies, tomographies,

radioscopies and ecographies daily.

Saving them in a single integrated

information system that can be

accessed at any time by specialized

medical staff, but also automatically

assigning these results to patients

medical records, are requirements

that can be covered through the

Medical Investigations module. This

module automates the radiology

departments by enabling result to

be automatically attached to

patients records.

Medical Investigations

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Automatically retrieves any type of Enables viewing and adding comments

medical tests - electrocardiographies, to the image received from the

tomographies, radioscopies, ecographies equipment;

and saves them into the system; Provides recording the examination

Automatically attaches the results of details, performed procedures,

the radiology section to patients consumed materials;

electronic observation record, enabling Issues consumption reports, taking into

its printing and archiving; consideration various criteria: patient,

Allows publishing on the Web data period, location.

received from medical devices, in order

to be viewed by general practitioner or

sent to other hospitals;

Features

Page 36: Charisma Medical Software

Reduces operational costs

Thanks to introducing electronic storage systems, our

solution eliminates the need for radiology films

required for traditional storage process, significantly

reducing operational costs;

Increases the efficiency of the diagnosis process

The solution instantly makes images resulted from

medical examinations available to the tools required

for their interpretation and recording. By

automatically indexing images, the system prevents

human errors which can occur due to carelessness in

traditional storage;

Reduces time needed to access images

Using this feature for quick image storage directly into

the Electronic Patient Record, the medical personnel

has quick access at any time to images resulted from

medical examinations.

Financial and operational benefits

The Imaging Module provides

complete management of all

images resulted from medical

investigations, ensuring the

communication with medical

devices via DICOM protocol. The

product ensures centralized

retrieval and storage in a single

database, archiving and indexing of

images, and quick access to images

resulted from medical examinations

at the level of the entire medical

unit.

Imaging

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Ensures communication with the Enables the registration of the diagnosis

medical devices via DICOM protocol; based on received and processed

Archives and indexes the images images;

received from medical devices and Ensures quick and secure access to

transmits them to the doctor to be these images directly from the Electronic

interpreted or viewed; Medical Record.

Features

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Eliminates human errors

Due to the automation of the process of calculating

invoices which takes into account contracts,

subscriptions and promotions for customer in the

system, human errors are eliminated from the billing

process;

Reduces the time necessary for client and insurer

contract management

With the introduction of the information into an

integrated electronic system, the product allows

monitoring and rapid reporting of any specific

information. Moreover, it ensures reduction of

operational costs by eliminating paper, thus reducing

time necessary for filling in and recording customer

information;

Enhances analysis ability

Medical unit management has the opportunity to

assess efficiency through detailed and updated

reports on the status of the relations with insurers

and clients.

Financial and operational benefits

Contracts and subscription

agreements with customers, pricing

and promotional campaigns

conducted by any health unit

directly influence the operational

efficiency and profitability.

Contracts and Insurance Module

was developed specifically to

enable management of

subscriptions and customer

contracts, medical insurances and

the relationship with National

House of Health, as well as the

automatic recording of services

provided under contracts or

promotions.

Contract and Insurance

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Management of all insurance contracts Provide support for establishing the

concluded by the medical unit with pricing policy regarding subscriptions

natural or legal persons: and medical services;

nSubscription contract type; Allows database management

nPay service contratct type; considering each client contract;

nOccupational contract type; Provides direct import of subscribers list

nNon-standard contracts that allow from the Excel application;

introduction of any number of Allows a configurable billing for each

contractual clauses (e.g. a contract client, taking into account the type of

providing a free first medical contract concluded with the medical

service, the following two with a unit.

certain discount and following with

full payment);

Features

Page 40: Charisma Medical Software

Eliminates human errors

Thanks to automation of invoice calculation according

to provided services and related prices predefined

within system, this module eliminates any human

error in the billing process;

Increases the value of receipts

Thanks to the automatic billing, based on the

contracts saved into the system, minimizes the risk of

forgetting to generate the invoice;

Increases analysis capability

The management of medical unit has the possibility to

assess efficiency of operations through detailed

reports and accurate up-to-date statements of

invoiced/to be invoiced amounts vs. collected/un-

collected amounts.

Financial and operational benefits

The billing process has direct impact

upon the organization's revenues,

and is directly affected by the ability

of the medical unit to correctly

track all services provided and their

related prices, taking into account

the existing contracts or

subscriptions.

The Billing Module covers the

settlement process with suppliers,

customers and patients, based on

information within the system and

thanks to the possibility of

interfacing with any accounting and

financial system.

Billing

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Automatically identifies contracts based Generates fiscal receipt or invoice for

on which invoices should be issued for patient;

customers and suppliers; Enables integration with cash-registers;

Automatically generates invoices taking Ensures printing of receipt slips;

into account contractual clauses and Easily integrates with any other

their terms; accounting and financial systems and

Identifies precise value to be billed, natively integrates with Charisma ERP.

according to services provided to

customers;

Features

Page 42: Charisma Medical Software

Eliminates human errors

Thanks to automation of invoice calculation according

to services provided by partners and contractual

prices predefined in system, related to these services,

system eliminates any human error during the billing

process;

Reduces time needed to manage contracts with

suppliers

Thanks to recording the information in an integrated

electronic system, the product enables a quick

monitoring and reporting of any specific information.

Furthermore, operational costs are reduced by

eliminating paper, thus significantly reducing the time

needed to fill in and save the information about

suppliers;

Increases analysis capability

The management of the medical unit has the

possibility to assess the efficiency of the operations

through detailed up-to-date reports regarding the

status of the relationships with the suppliers.

Financial and operational benefits

Contracts with suppliers directly

affect operational efficiency and

profitability of the medical unit. The

possibility to either benefit from or

offer a loyalty policy management

of all contracts and accurate

tracking of purchasing invoices are

critical to efficient supplier

management.

The Contract Management module

was especially designed to meet

these needs, enabling management

of contracts concluded with

collaborating doctors or medical

service providers.

Contract Management

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Enables the generation, management Enables the calculation of discounts

and saving of execution or based on configurable algorithms, taking

recommendation contracts; into account the price list or preferential

Defines discount policies based on flat price agreed under contractual terms.

price or percentage;

Generates purchasing invoices and

enables the integration with any other

ERP accounting and financial systems;

Features

Page 44: Charisma Medical Software

Eliminates human errors during the process of

calculating the value of the provided services

Thanks to the automation of invoice calculation

according to the services provided by partners and

contractual prices predefined in the system, related to

these services, the system eliminates any human error

in the billing process;

Increases the receipts' amount

Thanks to the automatic billing, based on the

contracts saved into the system, the product

minimizes the risk of forgetting to generate the

invoice;

Increases the capability of analysis

The management of the medical unit has the

possibility to assess the efficiency of operations

through detailed reports and accurate up-to-date

statements of amounts settled with partners.

Financial and operational benefits

The area of medical services has

increased its diversity very much,

and there are only a few medical

units that can cover the entire

range of services requested by

customers or patients. Most of the

times, a part of these services is

outsourced to specialized partners.

Managing partners and related

services, on behalf of the medical

unit, is extremely important in

order to have an accurate up-to-

date image of revenues and

expenses of the medical unit.

The Partner Network module was

developed specifically to meet the

needs of healthcare facilities that

provide complex services through a

network of specialized partners. The

solution records the examinations

conducted by partners, ensures

their quality supervision according

to contractual terms and automates

the settlement process by

generating detailed reports for

supervision, optimization and

simplification of the relationship

with partners.

Partner Network

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Identifies the patients requesting Generates the settlement report

services based on the contract signed by between partners, based on information

the partner and medical unit; saved into the system regarding provided

Records the examinations performed by services, and according to contractual

partners: diagnostics, services, medical provisions;

tests; Generates purchasing invoices based on

Ensures service delivery according to the information saved into the system.

contractual provisions, and these can be

accessed from the system any time;

Features

Page 46: Charisma Medical Software

Increases analysis capability

The possibility of configuring reports and the desired

performance indicators according to the specific or

preferences of each medical unit, enables specialized

personnel to analyze in real-time unit's evolution in

terms of financial and non-financial indicators such as

customer satisfaction or loyalty, efficiency of

schedules and availability of beds, progress of drug

inventory or other useful data;

Offers an overview on the medical unit

Thanks to detailed analyses of financial or non-

financial performance indicators, the management of

the medical unit not only holds updated situation of

operations, but also valuable information about

operations' efficiency. Thus, punctual, proactive

measures can be taken in order to fix or increase the

efficiency of the areas that can be improved;

Quickly generates updated situations

Thanks to the native integration with any other

module in Charisma Medical Suite, the Reports / DRG

Module quickly retrieves any type of information,

regardless of the desired level, and displays it in a

user-friendly and easy-to-use GUI.

Financial and operational benefits

The Reports / DRG Module is an

extremely robust and flexible

module that offers a centralized,

transparent view of all the

operations performed within the

medical unit. The product generates

detailed reports, statistics and

analysis on the financial or non-

financial performance indicators.

The lack of a reporting module

decreases with almost 50 % the

efficiency of an information system

that would strictly limit itself to

recording data into the system.

Reports / DRG

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Generates a wide range of standard and Managerial reports: hospitalization costs

operational reports, including reports per patient, admission / discharge

compliant to SIUI (Unique Integrated registry by sections / periods, diet

Information System) regarding record, examinations by period/location;

settlement with the insurance houses; Reports needed to track the quality

Statistical reports: number of patients in indicators of the hospital, such as

the Emergency Room, number of morbidity report by period, performed

admitted patients, transfer sheet; surgical interventions, number of

Operational reports: patient condition procedures performed per patient;

record, medical record, medical test Enables export of medical records

record, drug registry, discharge sheet, selected by certain criteria for reporting

letter to general practitioner at patient's to DRG or DSP.

discharge, daily patient transfer sheet;

Features

Page 48: Charisma Medical Software

Eliminates human errors

Automatic retrieval of medical results from other

systems used within the medical unit reduces the risk

of human errors due to erroneous transmission of

such information;

Reduces the time necessary to deliver medical

services

The automatic retrieval of medical results and the

ability to access data from other systems used within

the medical unit allows diagnosis and treatment

determination in the shortest time possible;

Enhances analysis ability at organizational level

The possibility to integrate the product with systems

that are already used by medical organization enables

the assessment of the entire medical unit's efficiency

and a strong reporting that takes account of the

information available in all departments.

Financial and operational benefits

Working in a medical unit involves

interacting with various information

systems, be they internal or

external, which manage vital

information for the medical unit.

Therefore, eliminating human

errors caused by an incorrect

information acquisition and storing

those information in a manner

allowing quick access is important

for any doctor. In addition, it is

essential that all data is accessible

through a single management

interface.

The Interface With Other Systems

Module ensures integration of

Charisma Medical Software with

any internally or nationwide-used

computer system by integrating the

information into a single

management system.

Interface with Other Systems

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Automatic retrieval of medical results Allows interfacing with computer

from external information systems systems of authorities and regulatory

using HL7 communication protocols. This bodies in the medical field (SIUI,

protocol is built on several levels, National Health, Ministry of Health) with

allowing further extension of the referrence to medical services or

functionalities. Also, this protocol allows medicines clasifications;

communication over TCP / IP or text Allows interfacing with current and

files; future national systems such as

Allows interfacing with other systems Electronic Medical Record, Electronic

used in the medical unit for: Medicines Prescription, National Health

nItem synchronization; Card.

nStock synchronization;

nSystem dictionaries

synchronization;

nPeople synchronization;

nMedical results synchronization;

nPayment satement synchronization;

Features

Page 50: Charisma Medical Software

Reduces costs by eliminating paper

Eliminating paper reduces time needed for filling in

forms and for sending patient information to doctors,

eliminating downtimes, thus decreasing both

administrative and operational costs. Furthermore,

the illegible writing on documents is no longer a

problem as the information is recorded in electronic

format;

Increases patient safety

Due to a quick access to the patient’s entire medical

history including possible allergies or previous

medication, the system eliminates human errors in

treatment and increases patient safety;

Increases the efficiency of the medical unit

Significantly reducing the time required for accessing

patient medical information, but also administration

costs by replacing physical archives with an electronic

database, may increase the efficiency of the medical

unit by 6%;

Provides data accuracy

By saving all information related to patient’s medical

history and scheduling examinationss in a single data

base, data accuracy and availability to all system users

are ensured.

Financial and operational benefits

The entire volume of information

conveyed in a medical unit is huge

and directly influenced by the

patient flow and detailed records of

their medical history. By

implementing a system able to

ensure a significant reduction of the

time needed to access patients'

medical information and of the costs

related to the administration of

physical archives, the medical unit

efficiency can increase by up to 6%.

The EMR module facilitates the

collection of medical information

about patients, providing quick and

easy access to the information

recorded during patient’s visits and

immediate viewing of the medical

results referrals.

EMR (Electronical Medical Record)

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"Due to this partnership, Anima

clinics will have a clear competitive

advantage, both regarding the

efficiency of business operations

and the facilities we are able to

provide to our patients. The

integrated system enables control

and cost analysis, thus ensuring us

we are efficiently using our

resources for the benefit of the

customers. At the same time, each

patient will have quick access to all

the information he/she needs -

quick schedule system, medical

record, online scheduling, "

A&D Pharma.

Robert Popescu, CEO

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Physicians can access the examinations prescription requests from patients,

schedule and filter information by: dental charting, messages between

nExamination date; doctors regarding the patient, the

nPatient name and surname; patient’s contracts;

nExamination status; Allows the visualization of medical

nPolyclinic; information recorded for the patient:

nSpecialization; diagnostics, services, vaccinations,

nDiagnosis; prevention programs, drug prescriptions,

Data related to examinations can be test results, chronic illnesses,

edited and the following options are hospitalizations, anamnesis and other

available: documents;

nRegistration of data collected by Allows deletion or addition of services

anamnesis or physical examination, related to the referrals for medical tests;

recording data specific to specialist Ensures recording, viewing and tracking

examinations, diagnosis, the status of observations made by

recommendations and doctors, other than those made during

prescriptions; examinations, which may relate or not to

nRegistration of referrals to medical the patient;

tests, procedures undertaken during Provides a complete medical test results

the examination and implemented management, allowing recording of

prevention programs; results, collection of samples, approval

nRegistration of allergies and chronic or amendment of the results, viewing

diseases; history of results, reporting changed and

nViewing of patient's scanned unapproved results;

documents and contracts; Allows the configuration of medical

nPrinting of examination sheet and profile by editing the access data and

medical prescription; recording most used items in the system:

Provides access to patient medical diagnosis, drugs and services.

history and allows their modification or

registration of new medical data such as

prescriptions, referrals to medical tests,

Features

Page 52: Charisma Medical Software

Reduces scheduling time

By allowing real time visualization of all information

necessary for appointment setting (physicians,

specialty clinic, time) and enabling appointment

setting through the web portal, the patient saves

time;

Reduces laboratory test results transmition time

The system allows the transmission of laboratory test

results via Internet; they can be accessed by patients

directly from a web interface at any time, from

anywhere;

Increases customer satisfaction

Due to online services viewing and programming,

customers save time; they can be programmed

according to their preferences in terms of doctors or

specializations, thus increasing their satisfaction and

loyalty for the services provided;

Increases efficiency of the physician’s activity

Physicians can view all scheduled examinations in real

time and transmit online the diagnosis, treatment or

answers to patients questions thus streamlining

routine activities.

Financial and operational benefits

Accesing medical services can be a

time consuming activity, given that

it involves a whole stream of

activities: scheduling appointments,

submitting to testing, diagnosis and

treatment prescription, revaluation

of health status after.

The Self Service Portal module is a

web portal which can be adressed

by both patients and physicians for

fast browsing of the steps outlined

above. Through this portal, patients

can schedule their visits to

physicians, view the results of tests

undergone and get details on

diagnosis or treatment. Physicians

can view examinations, transmit

test results undergone by patients

and answer any questions related to

treatment and diagnosis.

Self Service Portal

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Facilitates examination scheduling by Provides a complete picture of patient’s

patient, the latter being given the medical history at any time and

possibility to set it through this portal, anywhere, simply by accessing a web

based on a list of possible options such browser;

as city, specialty, clinic, doctor and Enables viewing and printing medical

timeframe; prescriptions - if the patient needs

Allows appointments cancellation - the issuance and printing of a new copy of

patient can filter his appointment list the same prescription for further

according to specialty, physician, city and treatment, the module allows the

clinic and may choose to cancel any of application for new prescriptions;

them; Allows messaging between doctors and

Enables viewing of doctors working patients, thus facilitating communication

hours - patient can view the opening between the two entities;

hours of a physician, with a particular Provides registration and printing of the

specialty from the clinic where he/she medical record and prescription upon

wants to set an appointment; request.

Gives the possiblity to change contact

details of the patient: address, phone

numbers, e-mail;

Enables viewing and transmitting of test

results - doctors can record referrals to

medical tests and their results for each

patient and examination;

Features

Page 54: Charisma Medical Software

Charisma Mobile EMR is a software solution

dedicated exclusively to the medical personnel,

primarly to doctors and nurses, aimed at

easing their access to the electronic medical

records (EMR) of all patients, tests outcomes

and diagnosis, regardless of the patient’s

position (emergency unit, room or any other

place within the medical unit). The solution

can also be integrated with any other medical

activity management application that includes

a module dedicated to electronic medical

records.

Features

Mobile EMR

Complete overview of received or performed visits – new

patients, outpatients, assignments, alerts according to case

priorities;

Integrated patient management - data are transferred directly

from Charisma Medical Software server, and according to

changes performed on the mobile device they are submitted to

the system for continuous update;

Extended patient history categories – the application provides

details on patient’s record such as their position within the clinic

(ward, room, bed), case history, allergies and diagnosis,

treatment (start date/ end date, drug type/ quantity,

administration type/ frequency), laboratory requests (test type,

processing status, detailed result, test report), visit schedule

(date, frequency, doctor, specialty, current status – performed/

not performed) or attachments to the observation sheet;

Medical report analysis generation and import;

Quick database search; definition of new patients or discharges.

Page 55: Charisma Medical Software

Charisma Mobile Medical Software is an on-

line system that provides managers of medical

units, laboratories and hospitals with mobility,

due to ongoing access to financial and non-

financial information structured according to

locations, business lines and geographical

areas. The application can be integrated both

with TotalSoft’s medical and financial

management solutions (Charisma Medical

Software and Charisma ERP) or any other

similar information systems.

Thus, managers can make smart decisions,

having access by means of a simple mobile

device to comparative analysis (budgeted vs.

done) for each medical unit, overview of

prepaid contracts, reports on mostly requested

services or doctors’ schedules on each

location, all these data being automatically

withdrawn from the information system that

manages the entire activity of the medical

services provider.

Features

Mobile Medical Software

Financial stability indicator per clinic/laboratory – performance

indicators of each medical unit are analyzed, while differences

that must be covered in order to achieve current goals are

determined;

Advanced filter on aggregate revenues according to the clinic's

or laboratory’s specialty (gynecology, ophthalmology, radiology,

ENT);

Temporal comparative analysis, with advanced displayed data –

for each specialty the services performed can be viewed:

number of patients, visits completed, referrals, information on

previous contracts;

Detailed financial analysis at service level – patients, visits,

referrals;

Revenues, costs, profitability, number of visits and wards that

have performed services according to

contracts concluded and breakdown of

contract revenues.

Page 56: Charisma Medical Software

© T

ota

lSo

ft 2

01

3

TotalSoft Headquarters, Global City Business Park 10 Bucharest - Nord Street

thBuilding O2, 8 Floor,

P: +4021 335 17 09

W: totalsoft.ro, charisma.ro, acollada.com

E: [email protected]

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