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  • 1. Know Your Customer Before the Journey Begins
  • 2. Gigyas Consumer Identity Management Platform enables companies to turn anonymous users into known, loyal customers, increasing marketing performance and engagement 1.5B consumers reached Proprietary & Confidential 2 700+ customers 46 Countries 325 employees and growing
  • 3. 700 Blue-Chip Customers Across B2C Verticals Media & Entertainment Consumer Products Ecommerce Travel & Leisure Education / Non-Profit Communications & Infrastructure Proprietary & Confidential 3 Financial Services Healthcare
  • 4. Identity-Driven Marketing
  • 5. Market Dynamics Digital Identities Proprietary & Confidential 5 77% of consumers use social login
  • 6. Market Dynamics Identity & Payments 60% of consumers have abandoned a purchase because it required them to fill out a registration form Proprietary & Confidential 6
  • 7. Market Dynamics Identity & Engagement Proprietary & Confidential 7
  • 8. Market Dynamics Identity & Personalization Profile Information Name: Christopher Email: [email protected] Gender: Male Birthday: 08/18/83 Location: Mountain View, CA Education: Stanford Graduate Marital Status: Engaged Interest Graph Interests: Soccer, surf trips, web design, music festivals, LA Galaxy Activities: running, surfing, Soccer, camping, kayaking Music: Run DMC, Black Eyed Peas, Foo Fighters, U2, Kanye West Movies: Inception, The Shining, Jaws, Caddyshack, Se7en TV Shows: Parks and Recreation, The League, The Soup, The Colbert Report Books: Steve Jobs, Hunger Games, Outliers Games: Farmville, Medal of Honor, Assassins Creed, Madden, Angry Birds Proprietary & Confidential 8
  • 9. Market Dynamics Privacy, Transparency, & Control 45% of consumers will only willingly share information if the company makes it clear with how theyll use the data Proprietary & Confidential 9
  • 10. Gigyas Approach
  • 11. Market Dynamics Managing Customer Identities Organization CIO CIO + CMO Technology On Premise Software-as-a-Service Customers Web Social & Mobile Connectivity Data 3rd Party & Structured 1st Party & Unstructured (Social) Regulation Limited Company & Gov Data Compliance THEN NOW Proprietary & Confidential 11
  • 12. Gigya: Consumer Identity & Data Management Platform CONNECT COLLECT CONVERT Registration-as-a-Service Identity Storage Consumer Insights Products Social Login Regulation & Compliance Identity Access Plugins & Gamification Hygiene & Governance NEXUS Partners Proprietary & Confidential 12
  • 13. Connect: Registration-as-a-Service & Social Login Proprietary & Confidential 13
  • 14. Connect: Engagement Plugins & Gamification GAMIFICATION SHARE RATINGS & REVIEWS REACTIONS COMMENTS ACTIVITY FEED SOCIAL LOGIN & REGISTRATION AS A SERVICE Proprietary & Confidential 14
  • 15. Connect: 1st Party Data Available Social Identity Data (Sample Providers) Registration Data Proprietary & Confidential 15 Traditional Registration Progressive Profiling Conditional Workflows Behavior Signal Data Purchases Ad Clicks Page Views Shares etc System Data Location iRank Opt-ins etc Data First Name X X X X X Last Name X X X X X Email Address X X X X X Birthday X X X X Gender X X X City X X X State X X X X Country X X X X X Zip Code X X Interests X X Likes X Activities X X Education X X X Work X X X Skills X Religion X Political Views X Relationship Status X
  • 16. Collect: Identity Data Management Identity Storage Highlights: Unstructured Identity Data Storage Identity & Account Linking Terms of Service Management Privacy Regulation Compliance Access Rules & Permissions Proprietary & Confidential 16
  • 17. Convert: Consumer Insights & NEXUS Connectors Email Marketing Data Management Web Analytics Ad Serving Proprietary & Confidential 17 SMS/Push Notifications Recommendation Engines
  • 18. NASCAR & Identity Driven Marketing
  • 19. 19 Passionate Fans NASCAR fans average over 11 hours following NASCAR each week
  • 20. Engaging Fans Via Digital Platforms 20 On track for: 1.1 Billion page-views in 2014 132 Million video views in 2014
  • 21. 21 NASCAR Digital Media Leverages Gigya and ExactTarget
  • 22. 22 How does it work?
  • 23. Registration & Social Login Proprietary & Confidential 23
  • 24. Identity-Driven Customer Experience Proprietary & Confidential 24
  • 25. Identity-Driven Insights Proprietary & Confidential 25
  • 26. 26 Gigya and ExactTarget Nexus Integration
  • 27. Gigya Fuels ExactTarget with Real-Time Identity Data, Triggering Customer Journeys Proprietary & Confidential 27 Data First Name X X X X X Last Name X X X X X Email Address X X X X X Birthday X X X X Gender X X X City X X X State X X X X Country X X X X X Zip Code X X Interests X X Likes X Activities X X Education X X X Work X X X Skills X Religion X Political Views X Relationship Status X Registration Data Traditional Registration Progressively Profiling Conditional Profiling Behavior Signal Data Purchases Ad Clicks Page Views Shares System Data Location Time Opt-ins etc
  • 28. Identity-Driven Campaigns Personalized & Engaging Proprietary & Confidential 28
  • 29. Thank you Patrick Salyer @PatrickSalyer [email protected] Ben Selland @sellandb [email protected]

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