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Team:
Tiffanie R. Smith Brian Gaines Goutham Pacha Ravi Praveen Leo Lobo Sagar Puro
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What is Cognition ?
the activities of thinking,understanding, learning,and remembering
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Evaluation method based on the idea that
the user learns about the interface in an exploratory way, the user has goals, the user is applying simple means-ends reasoning.
Evaluation by an expert, who goes through a set task while imitatinguser performance
Evaluate understandability and ease of learning Low-investment technique to identify task-related usability issues
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Cognitive Walkthrough
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Where does it come from?
The cognitive walkthroughwas developed by CathleenWarton of Hewlett Packard
Laboratories and theUniversity of Colorado,Janice Bradford and RobinJeffries of Hewlett Packard
Laboratories, and MaritaFranzke of US WestAdvanced Technologies andthe University of Colorado.
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Where does it come from? APPLYING COGNITIVE WALKTHROUGHSTO MORE COMPLEX USER INTERFACES:EXPERIENCES, ISSUES, ANDRECOMMENDATIONS The Cognitive Walkthrough is
designed to be used iteratively, earlyin the design cycle, by individuals orgroups. Either software developersor usability specialists can performthe Walkthrough. It is a task-basedmethodology that serves to focus anevaluators attention on the users
goals and actions, and on the systemaffordances that support or hinderthe effective accomplishment ofthose goals (Wharton, et al., 1992)
Jakob Nielsen, UsabilityInspection Methods (1994)
Nielsen, in Ch. 5 of this seminalbook, outlines how to perform
the Walkthrough.
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Steps to a Cognitive Walkthrough
1.Describe the inputs a)Users b)Tasks
c)Interface 2.Create a Team 3.Walk through each task
a)Goal: What? Why? b)Is the action clearly defined? c)Is it clear that the action will successfully reach thegoal?
d)Any problems?
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Steps to a Cognitive Walkthrough
4. Record Observations
5. Modify Interface
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Easy to Apply
Distinguishes differencesbetween user and
designer Can be performedearly on
Identifies issueswith labels andprompts
Focuses on noviceusers
Designers have tothink like users
Does not givemeasurable results
Focus on task-oriented issues
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Examples of Cognitive Walkthrough
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Lets try a walkthrough
another
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Consider a task to be performed from your own system. Identify the list of actions that needs to be undertaken to
Perform this task.
Activity
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Definition of cognition: http://www.merriam-webster.com/dictionary/cognition
Image: http://www.lumosity.com/blog/wp-content/uploads/2008/09/istock_000003648499xsmall1.jpg
Cognitive walkthrough: http://www.pages.drexel.edu/~zwz22/CognWalk.htm
http://www.eis.mdx.ac.uk/staffpages/elke/cmt3210/lectures%202002/CMT3210%20- %20lecture%205.ppt
https://wiki.engr.illinois.edu/download/attachments/110133260/cognitive-walkthrough.pdf? version=1&modificationDate=1316793890000
Image: (difference between cognitive walkthrough and Heuristic evaluation) http://www.mequoda.com/articles/website-design/different-types-of-usability-tests/
http://www.merriam-webster.com/dictionary/cognitionhttp://www.lumosity.com/blog/wp-content/uploads/2008/09/istock_000003648499xsmall1.jpghttp://www.pages.drexel.edu/~zwz22/CognWalk.htmhttp://www.pages.drexel.edu/~zwz22/CognWalk.htmhttp://www.eis.mdx.ac.uk/staffpages/elke/cmt3210/lectures%202002/CMT3210%20-%20lecture%205.ppthttp://www.eis.mdx.ac.uk/staffpages/elke/cmt3210/lectures%202002/CMT3210%20-%20lecture%205.ppthttps://wiki.engr.illinois.edu/download/attachments/110133260/cognitive-walkthrough.pdf?version=1&modificationDate=1316793890000https://wiki.engr.illinois.edu/download/attachments/110133260/cognitive-walkthrough.pdf?version=1&modificationDate=1316793890000http://www.mequoda.com/articles/website-design/different-types-of-usability-tests/https://wiki.engr.illinois.edu/download/attachments/110133260/cognitive-walkthrough.pdf?version=1&modificationDate=1316793890000https://wiki.engr.illinois.edu/download/attachments/110133260/cognitive-walkthrough.pdf?version=1&modificationDate=1316793890000http://www.mequoda.com/articles/website-design/different-types-of-usability-tests/http://www.mequoda.com/articles/website-design/different-types-of-usability-tests/http://www.mequoda.com/articles/website-design/different-types-of-usability-tests/http://www.mequoda.com/articles/website-design/different-types-of-usability-tests/http://www.mequoda.com/articles/website-design/different-types-of-usability-tests/http://www.mequoda.com/articles/website-design/different-types-of-usability-tests/http://www.mequoda.com/articles/website-design/different-types-of-usability-tests/http://www.mequoda.com/articles/website-design/different-types-of-usability-tests/http://www.mequoda.com/articles/website-design/different-types-of-usability-tests/http://www.mequoda.com/articles/website-design/different-types-of-usability-tests/http://www.mequoda.com/articles/website-design/different-types-of-usability-tests/https://wiki.engr.illinois.edu/download/attachments/110133260/cognitive-walkthrough.pdf?version=1&modificationDate=1316793890000https://wiki.engr.illinois.edu/download/attachments/110133260/cognitive-walkthrough.pdf?version=1&modificationDate=1316793890000https://wiki.engr.illinois.edu/download/attachments/110133260/cognitive-walkthrough.pdf?version=1&modificationDate=1316793890000https://wiki.engr.illinois.edu/download/attachments/110133260/cognitive-walkthrough.pdf?version=1&modificationDate=1316793890000https://wiki.engr.illinois.edu/download/attachments/110133260/cognitive-walkthrough.pdf?version=1&modificationDate=1316793890000http://www.eis.mdx.ac.uk/staffpages/elke/cmt3210/lectures%202002/CMT3210%20-%20lecture%205.ppthttp://www.eis.mdx.ac.uk/staffpages/elke/cmt3210/lectures%202002/CMT3210%20-%20lecture%205.ppthttp://www.eis.mdx.ac.uk/staffpages/elke/cmt3210/lectures%202002/CMT3210%20-%20lecture%205.ppthttp://www.eis.mdx.ac.uk/staffpages/elke/cmt3210/lectures%202002/CMT3210%20-%20lecture%205.ppthttp://www.eis.mdx.ac.uk/staffpages/elke/cmt3210/lectures%202002/CMT3210%20-%20lecture%205.ppthttp://www.pages.drexel.edu/~zwz22/CognWalk.htmhttp://www.pages.drexel.edu/~zwz22/CognWalk.htmhttp://www.lumosity.com/blog/wp-content/uploads/2008/09/istock_000003648499xsmall1.jpghttp://www.lumosity.com/blog/wp-content/uploads/2008/09/istock_000003648499xsmall1.jpghttp://www.lumosity.com/blog/wp-content/uploads/2008/09/istock_000003648499xsmall1.jpghttp://www.merriam-webster.com/dictionary/cognitionhttp://www.merriam-webster.com/dictionary/cognitionhttp://www.merriam-webster.com/dictionary/cognition8/14/2019 Cognitive Walkthroughs - A presentation by Helium Knights
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Sources The copier example is from this: Task centered interface design : Lewis and Reiman.http://hcibib.org/tcuid/tcuid.pdf
The Family guy video is borrowed from:http://www.vidivodo.com/
The USB walkthrough idea is inspired from: Brian Bailey, University of Illinoishttps://wiki.engr.illinois.edu/download/attachments/110133260/cognitive-walkthrough.pdf?version=1&modificationDate=1316793890000
http://users.csc.calpoly.edu/~csturner/courses/205/cogwalks.ppt
http://www.eis.mdx.ac.uk/staffpages/elke/com4240/CMT4240%20-%20cognitive%20walkthrough.ppt
http://social.cs.uiuc.edu/class/cs414/lectures/heuristic-cog-walkthrough.ppt
http://hcibib.org/tcuid/tcuid.pdfhttp://www.vidivodo.com/https://wiki.engr.illinois.edu/download/attachments/110133260/cognitive-walkthrough.pdf?version=1&modificationDate=1316793890000https://wiki.engr.illinois.edu/download/attachments/110133260/cognitive-walkthrough.pdf?version=1&modificationDate=1316793890000http://users.csc.calpoly.edu/~csturner/courses/205/cogwalks.ppthttp://www.eis.mdx.ac.uk/staffpages/elke/com4240/CMT4240%20-%20cognitive%20walkthrough.ppthttp://www.eis.mdx.ac.uk/staffpages/elke/com4240/CMT4240%20-%20cognitive%20walkthrough.ppthttp://social.cs.uiuc.edu/class/cs414/lectures/heuristic-cog-walkthrough.ppthttp://social.cs.uiuc.edu/class/cs414/lectures/heuristic-cog-walkthrough.ppthttp://social.cs.uiuc.edu/class/cs414/lectures/heuristic-cog-walkthrough.ppthttp://social.cs.uiuc.edu/class/cs414/lectures/heuristic-cog-walkthrough.ppthttp://social.cs.uiuc.edu/class/cs414/lectures/heuristic-cog-walkthrough.ppthttp://social.cs.uiuc.edu/class/cs414/lectures/heuristic-cog-walkthrough.ppthttp://www.eis.mdx.ac.uk/staffpages/elke/com4240/CMT4240%20-%20cognitive%20walkthrough.ppthttp://www.eis.mdx.ac.uk/staffpages/elke/com4240/CMT4240%20-%20cognitive%20walkthrough.ppthttp://www.eis.mdx.ac.uk/staffpages/elke/com4240/CMT4240%20-%20cognitive%20walkthrough.ppthttp://users.csc.calpoly.edu/~csturner/courses/205/cogwalks.ppthttps://wiki.engr.illinois.edu/download/attachments/110133260/cognitive-walkthrough.pdf?version=1&modificationDate=1316793890000https://wiki.engr.illinois.edu/download/attachments/110133260/cognitive-walkthrough.pdf?version=1&modificationDate=1316793890000https://wiki.engr.illinois.edu/download/attachments/110133260/cognitive-walkthrough.pdf?version=1&modificationDate=1316793890000http://www.vidivodo.com/http://hcibib.org/tcuid/tcuid.pdf8/14/2019 Cognitive Walkthroughs - A presentation by Helium Knights
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Sources http://delivery.acm.org/10.1145/150000/142864/p381-wharton.pdf?ip=130.127.255.220&id=142864&acc=ACTIVE%20SERVICE&key=C2716FEBFA981EF1533739E0F544A0B27598CDBDE75384D7&CFID=257595161&CFTOKEN=67750836&__acm__=1383186782_aae8d51b0423eb553baa97749564918a
http://www.nngroup.com/articles/summary-of-usability-inspection-methods/
http://delivery.acm.org/10.1145/230000/223730/p377-nielsen.pdf?ip=130.127.255.220&id=223730&acc=ACTIVE%20SERVICE&key=C2716FEBFA981EF1533739E0F544A0B27598CDBDE75384D7&CFID=257595161&CFTOKEN=67750836&__acm__=1383190261_09d4c0f03a9ef22e13ea3b6c35d5a7ef
http://delivery.acm.org/10.1145/150000/142864/p381-wharton.pdf?ip=130.127.255.220&id=142864&acc=ACTIVE%20SERVICE&key=C2716FEBFA981EF1533739E0F544A0B27598CDBDE75384D7&CFID=257595161&CFTOKEN=67750836&__acm__=1383186782_aae8d51b0423eb553baa97749564918ahttp://delivery.acm.org/10.1145/150000/142864/p381-wharton.pdf?ip=130.127.255.220&id=142864&acc=ACTIVE%20SERVICE&key=C2716FEBFA981EF1533739E0F544A0B27598CDBDE75384D7&CFID=257595161&CFTOKEN=67750836&__acm__=1383186782_aae8d51b0423eb553baa97749564918ahttp://delivery.acm.org/10.1145/150000/142864/p381-wharton.pdf?ip=130.127.255.220&id=142864&acc=ACTIVE%20SERVICE&key=C2716FEBFA981EF1533739E0F544A0B27598CDBDE75384D7&CFID=257595161&CFTOKEN=67750836&__acm__=1383186782_aae8d51b0423eb553baa97749564918ahttp://delivery.acm.org/10.1145/150000/142864/p381-wharton.pdf?ip=130.127.255.220&id=142864&acc=ACTIVE%20SERVICE&key=C2716FEBFA981EF1533739E0F544A0B27598CDBDE75384D7&CFID=257595161&CFTOKEN=67750836&__acm__=1383186782_aae8d51b0423eb553baa97749564918ahttp://www.nngroup.com/articles/summary-of-usability-inspection-methods/http://delivery.acm.org/10.1145/230000/223730/p377-nielsen.pdf?ip=130.127.255.220&id=223730&acc=ACTIVE%20SERVICE&key=C2716FEBFA981EF1533739E0F544A0B27598CDBDE75384D7&CFID=257595161&CFTOKEN=67750836&__acm__=1383190261_09d4c0f03a9ef22e13ea3b6c35d5a7efhttp://delivery.acm.org/10.1145/230000/223730/p377-nielsen.pdf?ip=130.127.255.220&id=223730&acc=ACTIVE%20SERVICE&key=C2716FEBFA981EF1533739E0F544A0B27598CDBDE75384D7&CFID=257595161&CFTOKEN=67750836&__acm__=1383190261_09d4c0f03a9ef22e13ea3b6c35d5a7efhttp://delivery.acm.org/10.1145/230000/223730/p377-nielsen.pdf?ip=130.127.255.220&id=223730&acc=ACTIVE%20SERVICE&key=C2716FEBFA981EF1533739E0F544A0B27598CDBDE75384D7&CFID=257595161&CFTOKEN=67750836&__acm__=1383190261_09d4c0f03a9ef22e13ea3b6c35d5a7efhttp://delivery.acm.org/10.1145/230000/223730/p377-nielsen.pdf?ip=130.127.255.220&id=223730&acc=ACTIVE%20SERVICE&key=C2716FEBFA981EF1533739E0F544A0B27598CDBDE75384D7&CFID=257595161&CFTOKEN=67750836&__acm__=1383190261_09d4c0f03a9ef22e13ea3b6c35d5a7efhttp://delivery.acm.org/10.1145/230000/223730/p377-nielsen.pdf?ip=130.127.255.220&id=223730&acc=ACTIVE%20SERVICE&key=C2716FEBFA981EF1533739E0F544A0B27598CDBDE75384D7&CFID=257595161&CFTOKEN=67750836&__acm__=1383190261_09d4c0f03a9ef22e13ea3b6c35d5a7efhttp://delivery.acm.org/10.1145/230000/223730/p377-nielsen.pdf?ip=130.127.255.220&id=223730&acc=ACTIVE%20SERVICE&key=C2716FEBFA981EF1533739E0F544A0B27598CDBDE75384D7&CFID=257595161&CFTOKEN=67750836&__acm__=1383190261_09d4c0f03a9ef22e13ea3b6c35d5a7efhttp://delivery.acm.org/10.1145/230000/223730/p377-nielsen.pdf?ip=130.127.255.220&id=223730&acc=ACTIVE%20SERVICE&key=C2716FEBFA981EF1533739E0F544A0B27598CDBDE75384D7&CFID=257595161&CFTOKEN=67750836&__acm__=1383190261_09d4c0f03a9ef22e13ea3b6c35d5a7efhttp://delivery.acm.org/10.1145/230000/223730/p377-nielsen.pdf?ip=130.127.255.220&id=223730&acc=ACTIVE%20SERVICE&key=C2716FEBFA981EF1533739E0F544A0B27598CDBDE75384D7&CFID=257595161&CFTOKEN=67750836&__acm__=1383190261_09d4c0f03a9ef22e13ea3b6c35d5a7efhttp://delivery.acm.org/10.1145/230000/223730/p377-nielsen.pdf?ip=130.127.255.220&id=223730&acc=ACTIVE%20SERVICE&key=C2716FEBFA981EF1533739E0F544A0B27598CDBDE75384D7&CFID=257595161&CFTOKEN=67750836&__acm__=1383190261_09d4c0f03a9ef22e13ea3b6c35d5a7efhttp://www.nngroup.com/articles/summary-of-usability-inspection-methods/http://www.nngroup.com/articles/summary-of-usability-inspection-methods/http://www.nngroup.com/articles/summary-of-usability-inspection-methods/http://www.nngroup.com/articles/summary-of-usability-inspection-methods/http://www.nngroup.com/articles/summary-of-usability-inspection-methods/http://www.nngroup.com/articles/summary-of-usability-inspection-methods/http://www.nngroup.com/articles/summary-of-usability-inspection-methods/http://www.nngroup.com/articles/summary-of-usability-inspection-methods/http://www.nngroup.com/articles/summary-of-usability-inspection-methods/http://delivery.acm.org/10.1145/150000/142864/p381-wharton.pdf?ip=130.127.255.220&id=142864&acc=ACTIVE%20SERVICE&key=C2716FEBFA981EF1533739E0F544A0B27598CDBDE75384D7&CFID=257595161&CFTOKEN=67750836&__acm__=1383186782_aae8d51b0423eb553baa97749564918ahttp://delivery.acm.org/10.1145/150000/142864/p381-wharton.pdf?ip=130.127.255.220&id=142864&acc=ACTIVE%20SERVICE&key=C2716FEBFA981EF1533739E0F544A0B27598CDBDE75384D7&CFID=257595161&CFTOKEN=67750836&__acm__=1383186782_aae8d51b0423eb553baa97749564918ahttp://delivery.acm.org/10.1145/150000/142864/p381-wharton.pdf?ip=130.127.255.220&id=142864&acc=ACTIVE%20SERVICE&key=C2716FEBFA981EF1533739E0F544A0B27598CDBDE75384D7&CFID=257595161&CFTOKEN=67750836&__acm__=1383186782_aae8d51b0423eb553baa97749564918ahttp://delivery.acm.org/10.1145/150000/142864/p381-wharton.pdf?ip=130.127.255.220&id=142864&acc=ACTIVE%20SERVICE&key=C2716FEBFA981EF1533739E0F544A0B27598CDBDE75384D7&CFID=257595161&CFTOKEN=67750836&__acm__=1383186782_aae8d51b0423eb553baa97749564918ahttp://delivery.acm.org/10.1145/150000/142864/p381-wharton.pdf?ip=130.127.255.220&id=142864&acc=ACTIVE%20SERVICE&key=C2716FEBFA981EF1533739E0F544A0B27598CDBDE75384D7&CFID=257595161&CFTOKEN=67750836&__acm__=1383186782_aae8d51b0423eb553baa97749564918a