A Combat Support Agency
Defense Information Systems Agency
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SATCOM PMOApril 2009
Commercial SATCOM UpdateCommercial SATCOM Update
READY ~ READY ~ RELIABLERELIABLE ~ RELEVANT ~ RELEVANT
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• DoD Commercial SATCOM Provisioning Process
• COMSATCOM Usage
• NC FCB Capabilities
• On-Going Initiatives
• Future Considerations
AgendaAgenda
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DoD Commercial SATCOM Provisioning Process
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• Chairman of the Joint Chiefs of Staff Instruction, CJCSI 6250.01C
– “Director, DISA…acquires all COMSATCOM resources, unless DOD Chief Information Officer (CIO) has granted a waiver to requesting organization...”
– “Director, DISA…Serves as SATCOM System Expert (SSE) for designated USSTRATCOM assigned systems, providing technical, sustainment, and operational support to the SATCOM Operational Manager (SOM)…
DoD COMSATCOM PolicyDoD COMSATCOM Policy
SATCOM PMO Delivers Operationally Responsive, Customer-Focused, and Cost-Effective Commercial SATCOM Services
That Enable the Joint Warfighter 4
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Task Orders and the SDBTask Orders and the SDB• CJCSI 6250.01C requires all user requirements for
SATCOM service be recorded in the Satellite Data Base (SDB)
– Ensure efficient use of capabilities
– Identify utilization for future planning purposes
• 19 Dec 08 OASD/NII memo identified lack of accountability of leased COMSATCOM
– COMSATCOM Task Orders to DISA need SDB identification or Joint Staff approved waiver
– Otherwise returned to Customer for action
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DoD COMSATCOM DoD COMSATCOM Business ModelBusiness Model
Contract Vehicle
CustomerRequirement
Specifying and ContractingFor a Solution
TSR
SOOSOW
RFP
AppropriateSecurity
RSSC PAC RSSC CONUS
DISA HQ
RSSC EUR GSSC
REQT
MAC 1?
MAC 2?
MAC 3?
Post AwardSupport
Trouble Ticketing/Problem Resolution
Resolve Unintentional and Purposeful Interference
GSSCSupport
Service
TechnicalSecurity
PerformanceCost
Evaluation
Best Value
Evaluation, DAA Review,and Service Award
NSTISSP 12 / DoDD 8581.1E
Evaluation, DAA Waivers and Tracking
• Develop IGCEs• Develop J&As• Develop SOW/SOO/PWS• Prepare TSR• Prepare RFPs
• User inquiries• Requirements
definition
• MAC designation assistance
• Evaluate proposals• Evaluate IA compliance• Obtain user and DAA
approvals• Track protection metrics
• RFI resolution• Outage support• Billing
assistance• Service
planning• Reports
PMO SATCOM
DITCO
DISA Provides COMSATCOM Life Cycle Warfighter Support 6
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• DSTS-G (SATCOM PMO)– Provides global Fixed Satellite Service (FSS) - bandwidth,
terminals, and terrestrial connectivity
• Inmarsat (SATCOM PMO)– Provides Inmarsat Mobile Satellite Service (MSS) -
subscription services (satellite and equipment)
• SATCOM II (GSA)– Provides global FSS bandwidth, MSS subscription services,
terminals, and professional support services
Major Commercial Major Commercial SATCOM ContractsSATCOM Contracts
Service Delivered Via Most Appropriate Contract Vehicle 7
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• Customer Account Manager (CAMs) – Provides 24/7 customer support in development and submission of
new requirements or changes for existing service
– Provides crisis response / support to DoD and National contingencies and emergencies
• Global SATCOM Support Center (GSSC)– Supports DoD, White House Communications Agency, Defense
Agencies, National Users, and other users not assigned to an RSSC
– Supports NORTHCOM/NORAD, TRANSCOM, STRATCOM, Joint Chiefs of Staff
• Regional SATCOM Support Centers (RSSCs) – RSSC Pacific – PACOM
– RSSC CONUS – CENTCOM, JFCOM, SOCOM, SOUTHCOM
– RSSC Europe - EUCOM and AFRICOM
Customer SupportCustomer Support
Designated CAM assigned to each COCOM8
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• Independent Government Cost Estimates (IGCEs) are official cost estimates used in the provisioning process for COMSATCOM services
– Customer uses the IGCE as a cost estimate for services required
– DITCO uses the IGCE to evaluate whether offerors’ cost proposals are fair, reasonable and competitive
• The Link Budget is important component of the IGCE– Based on customer requirements, an engineering services
advisor determines the estimated satellite bandwidth resources required to meet the need from a range of commercially available satellite sources
– Used to calculate likely costs for alternative satellite(s)– Does not determine potential satellite resource availability
Independent Government Independent Government Cost EstimatesCost Estimates
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Provisioning ProcessProvisioning ProcessNew Service RequestNew Service Request
A c
q u
i s
i t i
o n
SATC
OM
PM
O /
End U
ser
End U
ser
Res
ourc
e Mgr
SATC
OM
PM
O
Con
trac
ting
Offi
cer
Ven
dor SA
TCO
M
PMO
Ven
dor
End U
ser
S t
a k
e h
o l
d e
r
ServiceServiceCSSR
(technical)
CSSR (technical)
TRTR TSRTSR TSO*Equipment
only
TSO*Equipment
only
RFP (Inquiry)
RFP (Inquiry) ProposalsProposals
Technical / IA
Evaluation
Technical / IA
Evaluation Contract Award
Contract Award
Customer Req’t
AmendmentClarification
TP
Preliminary Phase Activities:• Gather Data/Information• Refine Requirement (SOO/PWS/SOW)• Develop Cost Estimate• Determine Scope
• Assign TO Number• Additional paperwork as required (J&A, IA, HNA)• RFP/Inquiry Submission• DAA Approval
• Vendor Proposal Submissions• TEB/IA Evaluation • Validate funding• Award selection• FC Approval/Notification
Provisioning Process Phase Activities:
Con
trac
ting
Offi
cer
ACRONYMS
HNA: Host Nation AgreementRFP: Request for Proposals TEB: Technical Evaluation Board TSR: Telecommunications Service Request
IA: Information AssuranceSOO: Statement of ObjectivesTP: Transmission Plan
J&A: Justification & ApprovalSOW: Statement of WorkFC: Funding CertificationTO: Task Order
CSSR: Commercial Satellite Service Request PWS: Performance Work StatementTR: Telecommunications Request TSO: Telecommunications Service Order
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Provisioning ProcessProvisioning ProcessContinuing ServiceContinuing Service
R e
n e
w a
l
Existing Contract
Existing Contract
RenewalNotification to End User
RenewalNotification to End User
TRTR TSRTSR TSO*Equipment
only
TSO*Equipment
onlyContract
Modification
Contract Modification Service
Cont’d
Service Cont’d
S t
a k
e h
o l
d e
r
Preliminary Phase Activities:• Verify and confirm customer
desire to continue service (i.e., exercise “Option Year”)
• Submit TR and TSR• Additional paperwork as required
Provisioning Process Phase Activities:
SATC
OM
PM
O /
End U
ser
End U
ser
Res
ourc
e Mgr
SATC
OM
PM
O
Con
trac
ting
Offi
cer
Ven
dor
Ven
dor
End U
ser
Con
trac
ting
Offi
cer
TP
ACRONYMSTP: Transmission Plan TR: Telecommunications RequestTSO: Telecommunications Service OrderTSR: Telecommunications Service Request
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• Mission Planning• Constellation Loading• Network Utilization and Optimization• International Partner Coordination• RSSC and GSSC Activities Coordination• Anomaly/Electromagnetic Interference Resolution
Post Award SupportPost Award Support
GSSC provides 24/7 Commercial SATCOMOperational Support and Situational Awareness 12
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COMSATCOM Electromagnetic COMSATCOM Electromagnetic Interference (EMI) Resolution Interference (EMI) Resolution
ProcessProcess
Identification & VerificationRule out local causes (e.g., defective equipment, invalid
frequency assignments)
NotificationAs quickly as possible following
event start
VendorVendor
User’s Chain of Command
User’s Chain of Command
UserUser
Resolution
TroubleTicket
GSSC• Coordinates problem identification with vendor• Coordinate resolution activities with users, COCOMs, other relevant parties• Issue close-out
GSSC• Coordinates problem identification with vendor• Coordinate resolution activities with users, COCOMs, other relevant parties• Issue close-out
COMSATCOM MPST(Management & Planning
System Tool)
COMSATCOM MPST(Management & Planning
System Tool)Updates on Issue Status
Reporting
PMO SATCOM
PMO SATCOM
RSSCRSSC
EMIEMI
Scenario 1: User experiences interference signal
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COMSATCOM Electromagnetic COMSATCOM Electromagnetic Interference (EMI) Resolution Interference (EMI) Resolution
ProcessProcess
VendorVendor
User’s Chain of Command
User’s Chain of Command
UserUser
GSSC• Coordinates problem identification with vendor• Coordinate resolution activities with users, COCOMs, other relevant parties• Issue close-out
GSSC• Coordinates problem identification with vendor• Coordinate resolution activities with users, COCOMs, other relevant parties• Issue close-out
COMSATCOM MPST(Management & Planning
System Tool)
COMSATCOM MPST(Management & Planning
System Tool)Notifications and Updates on Issue
Status
Reporting
PMO SATCOM
PMO SATCOM
RSSCRSSC
EMIEMI
Scenario 2: Anomaly first comes to the attention of GSSC
Coordinate ResolutionReceive Status Updates
Problem identification
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• Ensures DSTS-G vendor meets lease requirements• Assists in the restoration of bandwidth• Single focal point for warfighter assistance when
experiencing issues with their lease – Bandwidth– Terminal– Space Segment
• Reviews all DSTS-G vendor reports; assists Warfighters in recovery of funds when contractual obligations are not fulfilled
• Focal point for providing global situational awareness on Commercial SATCOM events
Operational OversightOperational Oversight
Ensures Warfighters Get What They’re Paying For15
–Teleport–GIG Services
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DoD Commercial SATCOM Usage Update
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• CJCSI 6250.01C directs STRATCOM to work with DISA to annually execute a DoD annual COMSATCOM usage analysis (including spend analysis)
– Spend analysis is recognized in the commercial sector as a “best-practice” cost control tool
• Various stakeholders have significant interest in the annual report
– Joint Staff J6– DoD EA for Space– ASD(NII)– Military Communications-Electronics Board– Congress/GAO– Satellite Industry
Annual Usage ReportAnnual Usage ReportBackgroundBackground
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Expenditures & Usage Expenditures & Usage
0
50
100
150
200
250
300
350
2000 2001 2002 2003 2004 2005 2006 2007
Mill
ions
Fiscal Year
0
1000
2000
3000
4000
5000
6000
7000
MH
z
Total Spend ($)
Bandw idth (MHz)
• Fixed Satellite Service expenditures increased 14.3 percent in FY07, exceeding $338M
• Bandwidth usage increased 11 percent in FY2007, to 6.2 Gigahertz
The Annual COMSATCOM Usage Report allows DoD to track expenditure and usage growth over time:
FSS COMSATCOM
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Expenditures & Usage Expenditures & Usage
MSS COMSATCOM: DISA INMARSAT VEHICLE
0
10
20
30
40
50
60
2003 2004 2005 2006 2007
Fiscal Year
$ M
illio
ns
• Mobile Satellite Service expenditures reached nearly $49M in FY07
• Estimated number of airtime minutes for FY07 was 6.4 million
DoD separately tracks expenditure and usage growth over time on the DISA INMARSAT Vehicle:
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Transponder Equivalent Transponder Equivalent PricingPricing
$2.3$2.4
$1.9$2.1
$2.4$2.3
$2.1
$1.6$1.8
$1.7$1.6 $1.6$1.6
$1.9
$1.2 $1.1
$1.3$1.3
$1.8
$1.5
$1.6
$-
$0.5
$1.0
$1.5
$2.0
$2.5
$3.0
2001 2002 2003 2004 2005 2006 2007
Fiscal Year
Av
era
ge
TP
E C
os
t ($
M)
Non-DSTS-G Average TPE Cost Market Average TPE Cost DSTS-G Average TPE Cost
• DSTS-G continues to be cost-effective, driven mainly by task order competition
• Ku Band accounts for 85 percent of bandwidth used by DoD TPE = One 36-MHz Transponder leased for 1 year
Report also compares contract pricing effectiveness:
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Regional Ku-band DSTS-G Regional Ku-band DSTS-G
TPE Costs TPE Costs
$-
$0.5
$1.0
$1.5
$2.0
$2.5
$3.0
Asia Europe Middle East/Africa North America South America
Av
era
ge
TP
E C
os
t ($
M)
0
500
1000
1500
2000
2500
MH
z
Market Average TPE CostDSTS-G Average TPE CostDSTS-G Bandw idth Usage
• Generally, the more we buy in a region, the better price we pay
• Middle East and North America are capacity constrained
• TPE prices increased 9 percent in Middle East and North America in 2007
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• Recent (2nd half FY08) service requests highlight fact DoD is competing for scarce COMSATCOM bandwidth
• Especially in North America and CENTCOM regions
• Serviced CENTCOM Task Order prices trending up
• Some recent Southwest Asia and CENTCOM region Task Order not serviced
– e.g., Requests to support AISR, Inter-Theater Communications
Impacts of Increasing Impacts of Increasing DemandDemand
Warfighting Options Constrained by Available Bandwidth22
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DoD Commercial SATCOM NC FCB Capabilities Update
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– “Floors” – capabilities applicable to all DoD-leased services (no cost to user)
– “User Selectable” levels – capabilities individual customers are willing to pay in addition to obtain
NC FCB Capabilities UpdateNC FCB Capabilities Update
NC FCB Capability Areas
Coverage Protection
NetOps Portability
Flexibility/ Optimization
Responsiveness
Capacity Net Ready (Interoperability)
Capabilities endorsed by Joint Staff J6 on 30 July 2008
• In July 2008, the NC FCB formally endorsed the updated capabilities for COMSATCOM
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July 2008 Revalidated July 2008 Revalidated COMSATCOM CapabilitiesCOMSATCOM Capabilities
NC FCB Capability Area
Associated Floors/User-Selectable Enhancements
Coverage Floor: C-, Ku, Ka, and X bands worldwide, with a minimum between latitudes of 70/70, subject to availability/geometrySelectable: User-defined coverage, negotiated up front
NetOps Floor: Near-real-time monitoring, fault/incident reporting, and information access to ensure effective and efficient operations; performance, and availability consistent with commercial best practicesSelectable: User-defined reporting negotiated up front
Flexibility/ Optimization
Floor: Regrooming for space segment and earth terminal/teleport resources for spectral, operational, and price efficiencies selectable on user requestSelectable: Specific terms negotiated up front
Capacity Floor: Ability to acquire COMSATCOM services as neededSelectable: Ability to scale managed service subscription capacity as needed within pre-defined limits (As much as possible, service capacity and coverage limits will be determined in advance)
Protection Floor: SAT Ops clearances; OPSEC clearances; TT&C encryption on command link; electromagnetic interference (EMI)/ radio frequency interference (RFI) geolocationSelectable: User-defined reporting negotiated up front
Portability Floor: Global portability, subject to availability and negotiationSelectable: Specific terms negotiated up front
Responsiveness Floor: Service available ≤ 30 days from award (does not necessarily include HNA and long-lead terrestrial connectivity)Selectable: Time-critical requirements 7 days, 4 hours
Net Ready (Interoperability)
Floor: Services provided consistent with commercial/industry standards and/or best practicesSelectable: Access to/interoperability with DoD Teleport/Gateways and cross-domain enterprise services
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• DODD 8581.1E mandates IA for space– Based on Mission Assurance Category levels– MAC I and MAC II call for NSA-approved TT&C
encryption – MAC III calls for commercial best practices – Security controls for ground systems
• DISA has developed a process to evaluate IA compliance and identify the best value solution for given mission MAC level
• DISA executed a “trial period” where four different task orders were evaluated using new process
Protection Requirements on Protection Requirements on DSTS-GDSTS-G
• Results to date:– Showed no perceptible impact to cost or schedule– Provided better insights into the IA posture of COMSATCOM services
• IA compliance evaluation conducted for new task orders and re-competes
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DoD Commercial SATCOM Initiatives
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BGAN Direct Connect (BDC) provides access to SIPRNet and NIPRNet via BGAN terminals
• Phase 1 (Europe) provides DISN connection to BGAN users globally via Europe
• Phase 2 (Hawaii) provides redundant connectivity and reduces latency for CONUS and Asia-Pacific users
• Phase 1 available Sep ’09
• Phase 2 available FY10
Description Status
Phase 1
Phase 2
BGAN Direct ConnectBGAN Direct Connect
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• FY07-09 IRIS Joint Capability Technology Demonstration (JCTD)– 3 year JCTD to assess operational utility of IRIS technology– Transition: DISA (IRIS JCTD Transition Manager) will provide a
contract vehicle to enable DoD use of IRIS on a fee for service basis
• Internet Protocol Routing In Space (IRIS) payload– Hosted on Intelsat-14 (IS-14)– Onboard router/Linkway
hub functions
– 100% commercial owned
IRIS JCTDIRIS JCTD
Upcoming IRIS JCTD Milestones
Operational Demo 3 (NC3A supported simulation) 3QFY‘09
IS-14 launch 4QFY09
Operational Demo 4 (JIATF-S: live on-orbit demo) 1Q-2QFY10
IRIS available for DoD use 2QFY10
Completed IRIS JCTD Milestones
Implementation Directive signed Jan '07
Management Plan signed Jul'07
Operational Demo 1 MIT-LL emulation Jul '07
Transition Plan signed Nov '07
Operational Demo 2 USCG supported simulation Aug ‘08
– Launch (est): 4QFY09– 2 Ku transponders (S.A./N.Africa)– 1 C transponder (W. Hemisphere)
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ObjectiveTo provide an on-going forum for DoD and the commercial satellite
communications (SATCOM) industry to discuss potential improvements to policies, programs and processes for enhanced mission assurance of SATCOM services used in support of the Department of Defense and U.S.
national security interests.
Mission Assurance Mission Assurance Working GroupWorking Group
Efforts
• Compliance of DoD commercial SATCOM services with warfighter requirements for Protection and NetOps
• Sharing and protection of critical infrastructure information
– Between and among U.S. government and U.S. industry
– With operators and authorities in allied and friendly nations.
• Operational planning for collaborative preparedness and incident response
• Sustain sovereign rights of space-based U.S. and allied SATCOM systems
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DoD Commercial SATCOM Future Considerations
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Considerations for the Considerations for the FutureFuture
Supply and Demand
Military vs Commercial
Industry Trends
Law and Policy
Technology Trends
Funding
Industry Desires
CustomerRequirements
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• In June 2008, the Joint Staff formally endorsed a requirements synopsis for planning purposes
Projected DoD Transponded Projected DoD Transponded Commercial SATCOM DemandCommercial SATCOM Demand
Requirements endorsed by Joint Staff J6 on 25 June 2008
0
50
100
150
200
250
300
350
400
2010 2011 2012 2013 2014 2015 2016 2017 2018 2019
36M
Hz T
ran
sp
on
der
Eq
uiv
ale
nts
Ku-Band MEA Ku-Band NA Ku-Band EU C-Band MEA Ku-Band ASIA L-Band NA
L-Band SA L-Band EU L-Band MEA L-Band ASIA S-Band NA S-Band SA
S-Band EU S-Band MEA S-Band ASIA C-Band NA C-Band SA C-Band EU
C-Band ASIA X-Band NA X-Band SA X-Band EU X-Band MEA X-Band ASIA
Ku-Band SA Ka-Band NA Ka-Band SA Ka-Band EU Ka-Band MEA Ka-Band ASIA
Nominal Estimate
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WGS impacts on DoD WGS impacts on DoD Commercial SATCOM UseCommercial SATCOM Use
• Nominal-case and best-case Wideband Global SATCOM (WGS) migration*• Reductions in requirements to pre-GWOT level• Draw down in FSS demand in the Middle East / Africa region due to transition
from COMSATCOM to terrestrial based services and/or reduced military ops
0
50
100
150
200
250
300
350
400
2010 2011 2012 2013 2014 2015 2016 2017 2018 2019
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MH
z T
ran
sp
on
de
r E
qu
iva
len
ts
WGS Nominal / New Ops / New Mix WGS Best Pre-GWOT CENTCOM Draw Down
* WGS offloading based on six satellite program of record at time of analysis
Source: 25 Jun 08 NC FCB endorsed Requirements Synopsis
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Future COMSATCOM Future COMSATCOM Services AcquisitionServices Acquisition
• Satisfy revalidated Joint Staff capabilities
• Provide Warfighters with a flexible, best value mechanism
• Takes advantage of future industry and user trends
• Achieve successful contract transition – 1-yr overlap
ObjectivesObjectives
DSTS-G2
00
8
20
09
20
10
20
11
20
12
20
13
20
14
20
15
INMARSAT
FCSA
Satellite Service Contracts
FCSA: Future COMSATCOM Services Acquistion
ProcurementProcurement
MKT RESEARCH
REQUIREMENTS
COST/ BENEFIT
STRATEGY
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