source:effective business communication by asha kaul
communication
source:effective business communication by asha kaul
WHAT IS COMMUNICATION??
? . .
JUST GIVE YOURSELF SOME TIME TO THINK… . . . . . .
source:effective business communication by asha kaul
….. COMMUNICATION
COMMUNICATION IS A TWO –WAY PROCESS IN WHICH THERE IS AN EXCHANGE AND PROGRESSION OF IDEAS
TOWARDS A MUTUALLY ACCEPTED DIRECTION OR GOALOR
COMMUNICATION IS THE ART OF TRANSMITTING INFORMATION, IDEAS AND ATTITUDES FROM ONE PERSON TO ANOTHER.COMMUNICATION IS THE
PROCESS OF MEANINGFUL INTERACTION AMONG HUMAN BEINGS.
source:effective business communication by asha kaul
TYPES OF COMMUNICATION
WE CAN CATEGORISE COMMUNICATION INTO THREE PARTS
•ORAL•NON-VERBAL•WRITTEN
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BASIC ELEMENTS OF COMMUNICATION
SENDERRECEIVERMESSAGEMEDIUMFEEDBACK
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WHY COMMUNICATION IS IMPORTANT ? ?............
source:effective business communication by asha kaul
…..
• TIME SAVING• HELPS IN COORDINATING• BRINGS IMPROVEMENT IN SPEAKING
ABILITIES LISTENING,INTERACTION,WRITING……etc
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COMMUNICATION NETWORK
• INTERNAL
• EXTERNAL
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INTERNAL COMMUNICATION
• INTERNAL COMMUNICATION CAN BE CATEGORISED INTO TWO PARTS
• FORMAL COMMUNICATION
• INFORMAL COMMUNICATION
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INFORMAL COMMUNICATION
AGAIN WE CAN CATEGORISE INTO THREE WAYS-
VERTICAL
HORIZONTAL
DIAGONAL
source:effective business communication by asha kaul
EXTERNAL COMMUNICATION
• ADVERTISING• MEDIA INTERACTION• PUBLIC RELATION• PRESENTATIONS• NEGOTIATION• MAILS• TELEGRAMS• LETTERS
source:effective business communication by asha kaul
What makes difference between humans and animals ?
source:effective business communication by asha kaul
• Answer is effective communication .
• So just make this difference…………
source:effective business communication by asha kaul
Presented by-Kamlendra kumar verma
DMS 1st yearPondicherry university