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Conference Tracks

Conference Keynote “The Future of Portals”

Robert Picciano General Manager, Lotus Software and WebSphere Portal Software " Portal, The Heart of Exceptional Web Experiences" Larry Bowden Vice President, IBM Portals and Mashups WebSphere Portal Administration - Technical deep dive into portal administration topics including deployment topologies, performance, security, implementation and maintenance optimizations.

WebSphere Portal Basics – Entry level technical overview of IBM WebSphere Portal and Lotus technologies, including product architecture, components, capabilities, integration and deployment approaches. What's New in WebSphere Portal – Technical view of new features and enhancements to IBM WebSphere Portal and Lotus products. WebSphere Portal Development – Technical deep dive into portal development topics including tools, Web 2.0 and standards support, services integration, and best practices.

Business Impact Summit – In the opening session and the dedicated business impact track, you'll learn how to make your portal a better business success. This track is for the non-technical portal audience whose job is to maximize the business value of their portal implementation. Customer Case Studies and Industry Solutions – Detailed presentations of customer solutions, including Project Goals and Analysis, Industry Specific Approaches, Implementation and Governance Techniques, and Best Practices.

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Birds-of-a-Feather Sessions – Birds-of-a-Feather sessions are hosted, interactive sessions bringing together communities and individuals with similar interests. These sessions are intended to complement the conference technical breakout sessions and provide an informal and open forum setting for small groups to share ideas and experiences. Technical Roundtable Discussion Sessions - For many attendees, one of the conference highlights is the opportunity to participate in topic-based discussions with fellow attendees and customers, IBM Business partners and product team experts. To facilitate this, the conference is organizing a set of new Technical Round Table discussion sessions to be held throughout the week. New! - Portal Technical Zone - A new program introduced this year will be held each afternoon, providing an open forum setting to discuss technical strategy questions with IBM Portal Product and Services Architects.

Meet the Architects - Panel Discussion Panel forum format specifically tailored for this conference. A question and answer panel discussion with IBM WebSphere Portal and IBM Software Group technology Technical Leads and Product Architects. Track Content sessions: As of September 9, 2009 This information is subject to change. See the abstracts for these sessions below. WebSphere Portal Administration Includes these session titles: A01 IBM WebSphere Portal: Operational Architectures and Procedures A02 Integration of Search Service(s) in WebSphere Portal A03 Successfully Managing Your Lotus Web Content Management Solution A04 Hands-On Lab: Hands on Administrating WebSphere Portal 6.1 A05 Migration to WebSphere Portal v6.1 from previous releases

A06 Hands-On Lab: Customize your security environment with WebSphere Portal A07 Hands-On Lab: Managing Virtual Portals and Multiple Directories with WebSphere Portal 6.1 and VMM A08 High Availability Designs and Implementation with WebSphere Portal A09 Understanding and Applying Portal Analytics with WebSphere Portal 6.1

A10 Implementing WebSphere Portal on System z with High Availability A11 WebSphere Portal 6.1 - Performance Fundamentals and Best Practices A12 Hands-On Lab: WebSphere Portal Performance Analysis & Troubleshooting A13 Virtualizing Portal A14 Tooling Innovation from the IBM Portal Lab: Split-Second for Portal Performance Troubleshooting A15 End-To-End caching solution for WebSphere Portal and Lotus Web Content Management A16 Hands On Lab: Staging to production in WebSphere Portal A17 Automation Best Practices for Managing Portal Administrative Changes with the Rational Automation Framework for WebSphere Portal Framework for WebSphere Portal A18 Stop the Scripting and Manage Portal Deployments with Phurnace Software A19 Using External Security Managers with WebSphere Portal 6.1: Single sign-on concepts and considerations A20 Using WebSphere Virtual Enterprise with WebSphere Portal

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A21 Using Coremetrics for Portal Web Analytics A22 Using Webtrends for Tracking and Reporting: IBM WebSphere Portal Version 6.1 integration A23 Sogeti and WebSphere Portal A24 Vamosa and WebSphere Portal

WebSphere Portal Basics Includes these session titles: B01 WebShere Portal JumpStart B02 Lotus Quickr Overview and Architecture, Lotus Quickr Overview and Futures B03 Amplify Your ROI: Getting things done Quickly and Economically with Enterprise Mashups B04 WebSphere Portal Personalization Overview B05 Managing the Portal Deployment Project: Best Practices B06 WebSphere Portal Personalization Overview Leveraging the power of Integrating Personalization and Lotus Web Content Management B07 WebSphere Portal 6.1 Security Overview B08 Leveraging IBM Lotus Forms with WebSphere Process Server and WebSphere Portal to Enable Business Process Automation B10 Effective Portal Governance B11 Hands-On Lab: Lotus Web Content Management Lab A La Carte B12 Lotus Quickr Services for WebSphere Portal- Application Development and Customization Best Practices B13 “Lipstick on a Pig” – Bringing Mainframe Applications to the Web via a Portal! B14 WebSphere Portal Accelerator Usage and Operation: Extending the Reach of your Portal B15 Best Practices for Implementing the New Rich Text Editor (Ephox's EditLive!) in Lotus Web Content Management B16 Integrating WebSphere Portal, WebSphere Commerce and Lotus Web Content Management solutions using the IBM SOA Reference Architecture WebSphere Portal Development Includes these session titles: D01 Development Frameworks for Newbies

D02 Getting Started with WebSphere Potlet Factory: Rapidly Construct Rich, Web 2.0 Style Applications for IBM WebSphere Portal D03 Understanding and using the Portal Client Side Programming Model D04 Leveraging new Portal Standards WSRP 2.0 and JSR 286 with WebSphere Portal 6.1 D05 Best Practices for Creating WebSphere Portal Portlets with WebSphere Portlet Factory D06 Rapidly Create Widgets for Use on IBM Mashup Center and WebSphere Portal D07 WebSphere Portal Theme Development - Implementing an Engaging Enterprise User Experience D08 Davalen's Practical Advice from the Field: Maximizing the implementation value of Portlet Factory D09 Portal programming model update: Running portlet frameworks on WebSphere Portal and new APIs in WebSphere Portal 6.1 D10 Developing Widgets: Concepts and Guidelines

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D11 Showcasing Web 2.0 features for Portal Application Development with IBM(R) Rational(R) Application Developer Portal Toolkit D12 IBM WebSphere Portal and Flex D13 The Portal Web 2.0 Theme and Client Side Performance – Best Practices D14 Building an SOA Business Process Portal - Integrating WebSphere Process Server with WebSphere Portal D15 Hands-On Lab: Process, Portal and Forms - Putting it All Together! D16 Hands-On Lab: Creating Portlets with WebSphere Portlet Factory! D17 Leveraging the Power of HTML Pages Support and WebSphere Portal v6.1 D18 Best Practices: Designing Application Architectures for WebSphere Portal D19 Hands On Lab: XTreme Theming for Portal 6.1: Creating your own iTheme D20 Hands-On Lab: Using RAD to develop and publish portlets on WebSphere Portal What's New in WebSphere Portal Includes these session titles: N01 What's New in WebSphere Portal V6.1.x N02 What’s New in Lotus Forms N03 IBM Lotus Web Content Management 6.1 - What's New? N04 Want Portal Fast? Do it with PortalNOW! N05 Portal By The Hour: Leveraging Amazon Web Services With IBM WebSphere Portal Solutions N06 What’s New with the Mobile Portal Accelerator 6.1? N07 Collaboration using Content Standards N08 IBM Mashup Center: A technical deep-dive N09 Tightly Integrate Cognos Data in WebSphere Portal Applications with IBM Dashboard Accelerator N10 New IBM Industry Toolboxes for WebSphere Portal N11 Sametime 8 - Unified Communication and Collaboration for WebSphere Portal N12 WebSphere Portal page builder features - empowering the user! N13 User Experience Optimization Initiative: Automating Web Analytics in WebSphere Portal N14 WebSphere Portal Version 6.1 Enable for z/OS Technical Overview N15 New Social Software to Drive Portal Adoption N16 What is new in WebSphere Application Server 7.0 and how to use it with WebSphere Portal 6.1.x N17 Extending the Reach of your Portal with OmniFind Enterprise Search 8.5 N18 Agile BPM: Don’t just tell me, show me! N19 Hands On Lab: Cloud Computing Lab - Deploying WebSphere Portal Server with Lotus Web Content Management on Amazon Web Services N20 Leveraging FileNet for Content and Collaboration N21 Hands-On Lab: Getting the most out of Lotus Collaboration and Social Software in Portal N22 Making the Right Connections: Value, Methods & Best Practices for integrating Lotus Connections 2.5 and WebSphere Portal 6.1 Business Impact Sessions to be Announced: V01 Come see the vision of a world class collaboration Portal today! V02 The Real Scoop on why WebSphere Portal is #1 V03 Creating the Roadmap for Success for Your Portal V04 Developing a Portal Vision

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V05 How to Successfully Justify and Deploy Portal & Social Software in Your Organization V06 You are what you market: Leveraging new rules of marketing V07 Getting Smart with Retail Portals to Address the Accelerated Shift in Buyer Behavior

V08 Building a Portal Delivery Roadmap: Paths to Success V09 Extend the Business Value of Your Solution with Lotus Forms: Best Practices

V10 Delivering Your Portal Solutions to Mobile Audiences: Best Practices

Customer Case Studies and Industry Solutions Includes these session titles: S01 Children's Medical Center Dallas: A Portal Journey, Implementing Websphere Portal and

Enterprise Suite Accelerator S02 Empowering Customer Risk Management Services - the Liberty Mutual Portal Solution S03 UniGroup, Inc: Getting the most out of Lotus Web Content Management and WebSphere Portal S04 Synchronizing and Harmonizing WebSphere Portal with Lotus Quickr, Lotus Connections and WebContent Management using WebSphere Portlet Factory at ADP S05 Being Connected is Good Business: Cisco Systems Small and Medium Business (SAMBA) portal solution S06 Going from 40,000 to 1,000,000 Portal Users: The OAG of Texas Experience S07 Delivering Highly Effective Results and Building for the Future: - the College.gov Portal Solution S08 Customizing Your Portal Theme, a Case Study of a High Volume, Client Facing, Financial Portal at Royal Bank Canada (RBC) S09 To Be Announced S10 State Farm: Addressing Multiple Channel requirements with WebSphere Portal S11 Portals are Not Just About Technology – the Harley-Davidson Story S12 To be Announced S13 Scaling Portals Globally: The Growth of Manpower Direct Talent as a World Wide Portal Platform S14 Zero to Production in 6 months. A Blue Cross Blue Shield of Florida member portal success story S15 Think Global: How Bunge Limited Leverages Websphere Portal to Connect Employees Around The Global S16 Wawanesa Broker Portal ... How it was Built S17 Network Services Company: Using Portal and Collaboration to Bring Value S18 Improving Home Care through Portal Technology- The Visiting Nurse Services of New York (VNSNY) Portal Solution S19 To be announced Birds-of-a-Feather Sessions Includes these session titles: G01 Priority Requirements Discussion: WebSphere Portal solutions G02 WebSphere Portal Support and Fix Pack Strategy

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G03 How to Manage Portal Pages with Lotus Web Content Management G04 Portal migration: Present, and Future; A general discussion G05 Public Portal Sites and Search Engine Optimization G06 WebSphere Portal User Interface Development G07 Tools, Tools. Tools! G08 Lotus Forms - Features and Futures G09 Introducing TransWCM G10 WebSphere Portal @Home G11 WebSphere Portal Staging to Production – Approaches and Experiences G12 User Experience Optimization Initiative (UEOI): Leveraging Portal Web Analytics - Today and Tomorrow… Special Session: Thursday October 15, 2009 Meet the Architects Panel Discussion Abstracts Note: This information is subject to change. K01 Conference Keynote: “The Future of Portals”

Robert Picciano General Manager IBM Lotus Software and WebSphere Portal Software

As general manager for Lotus and WebSphere Portal Software, Bob Picciano has oversight for an extensive portfolio of collaboration tools designed to empower people to be more effective, responsive and innovative within the context of the work they do. It includes email, calendar, instant messaging, electronic forms, web conferencing, portals, mashups, team spaces, business dashboards, document management, social software and software as a service. He also serves as a member of IBM’s Performance Team and the IBM Integration and Values team, two select communities of executives who provide guidance across IBM on various operational, business, and strategic issues. Bob has spent 19 of his 21 year IBM career in the Research and Development positions leading innovations into many product domain areas. Immediately prior to becoming general manager, Mr. Picciano was vice president, worldwide sales, Information Management, Software Group. He was

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responsible for sales and operations for the Information Management portfolio, a multi-billion dollar product set that is sold in over130 countries. Bob had previously been vice president for Data Servers, responsible for business line performance of IBM’s highly successful database portfolio of software products including DB2, Informix IDS, Cloudscape, RedBrick, and XPS. From 2001 to2004, Mr. Picciano led the worldwide development and support of DB2 Linux, Windows and UNIX platforms as vice president of Database Technology while on international assignment at the IBM Toronto Software Development Lab in Markham, Canada. Over the course of his twenty year career at IBM, Mr. Picciano has held numerous technical management and executive positions including Technical Assistant to IBM Chairman and CEO Louis V. Gerstner, Jr. and IMS Family Product Manager, where he also managed the Santa Teresa laboratory central development technologies team, providing development, test and product packaging services to the lab’s development teams. Mr. Picciano holds a B.S. degree in Computer Science from Northeastern University " Portal, The Heart of Exceptional Web Experiences" Larry Bowden Vice President IBM Portals and Mashups

Larry Bowden has over two decades experience in IBM helping customers exploit the opportunities provided by information technologies. He currently is Vice President, Portals and Mashups where he is responsible for the development and delivery of web based products and solutions to help customers create differentiated web experiences for their customers, partners, employees or citizens.

Prior to this, he was Vice President Portal Solutions and Lotus Products for IBM's Lotus Software brand and the lead for strategy, marketing, partnerships, industry offerings and services. Under Bowden’s leadership, WebSphere Portal grew to be the highest market share portal solution.

Larry also has extensive experience with IBM's Information Management team in Somers, New York, where he was primarily focused on IBM Content Management, Business Intelligence, Document Management, and Relational database initiatives.

Larry holds Bachelor of Science in Engineering and Master of Business Administration degrees from the University of Denver.

Content Track: WebSphere Portal Administration Session Number: A01 IBM WebSphere Portal 6.1 - Operational Architectures and Procedures Lecture – Intermediate Walter Haenel, IBM WebSphere Portal Architect

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There are always two sides to architectures. Functional and Operational aspects need to be considered together to build successful solutions. This session describes the operation side of this equation. This session will provide you with an insight on how WebSphere Portal 6.1 and upcoming platform updates improves operation productivity and efficiency. Platform features include cluster setup automation, capabilities for multiple Portal clusters in a cell, dynamic Portal Clusters, the new WebSphere Application Server 6.1 security model and how it impacts Portal operation, the new Portal configuration framework, the new Portal site management capability and more. You will see how multiple portal operating architectures can be improved with WebSphere Portal 6.1 and 6.0 to provide enhanced 24x7availability during maintenance. Understand how these options and services can be applied to define the most efficient and cost effective infrastructure to operate WebSphere Portal 6.0.x and 6.1 to best advantage, and also get a preview of the most recent WebSphere Portal operational enhancements to be introduced and under consideration. Session Number: A02 Integration of Search Service(s) in WebSphere Portal Lecture – Intermediate Andreas Prokoph, IBM WebSphere Portal Architect No portal can do without a search service; audiences will expect to have a search form on every page to find information they are seeking. This session provides an overview of IBM Search technologies, including the WebSphere Portal Search Engine and IBM OmniFind Enterprise Edition. We’ll also discuss key points to understand when integrating search across your portal solution to plan for the best possible user experience in search and navigation. In addition, we’ll cover options available to integrate third party search software to your portal solution, associated considerations, and how content delivery systems and search engines work together in the portal solutions. The session will also present techniques to approach 'search engine optimization' - - which has become a hot topic for those planning for a public internet presence, and how to prepare for best possible positioning in search results of Internet search engines, for example, Google and Yahoo.

Session Number: A03 Successfully Managing Your Lotus Web Content Management Solution Lecture --- Intermediate Sarah Hall, IBM WebSphere Portal Software Developer Craig Tognarina, IBM WebSphere Portal Software Developer This information is targeted at the 6.0.x and higher levels of Lotus Web Content Management however many of the concepts are applicable to previous version releases. In this session we’ll cover in detail topics such as content creation, syndication, performance tuning, deployment, administration, caching, application of custom authoring interfaces, and more. . Session Number: A04 Hands-On Lab: Hands on Administrating WebSphere Portal 6.1 Thomas Hurek, IBM WebSphere Portal Lab Services Consultant & Chief Programmer Fix Packs In this session you will explore the newly added and already existing administration tools for managing WebSphere Portal 6.1. We will start with having a look at the changes in the file system and from there use the new Configuration Engine for executing configuration tasks and see what optimizations the Configuration Wizard allows. The command line tools XMLAccess, Release Builder and Portal Scripting will be leveraged to update the internal data structures of Portal as creating, updating, and deleting pages, and portlets. After having a look at all the command line tools we will explore the administration of Portal with the browser interface - using the WebSphere Application Server administration console, the Portal Administration portlets including the brand new Site

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Management and Theme Builder application. Additionally the new URL structure and the usage of feeds will be discussed to give you an overview of how to completely manage WebSphere Portal 6.1. Entry Skills: Basic Knowledge of the WebSphere Portal Fundamental Concepts. Exit Skills: Understand the different available tools for administrating WebSphere Portal 6.1 and know which tool is optimal for which use case. Thomas Hurek is a software architect at the Research Triangle Park IBM development lab. Thomas has been in the Portal development team for 7 years - working on various components, including Security, Virtual Portals, ... In his current role he has the technical responsibility for Fix Packs and is working as a Consultant in the Portal Lab Based Services (SEAL) Team. You can contact Thomas at [email protected]. Session Number: A05 Migration to WebSphere Portal Version 6.1 from previous releases

Lecture – Intermediate Robert Holt, IBM WebSphere Portal Software Engineer, Migration Technical Lead Migration from one release of WebSphere Portal to a newer release of WebSphere Portal may appear to be challenging. WebSphere Portal v6.1 has simplified the process and has added new capability to minimize downtime during the migration process. This session examines the migration procedure for migrating data from an existing WebSphere Portal v5.1 or v6.0 version to WebSpherePortal v6.1. This session covers the improvements included in v6.1 and how the migration process works and what to plan for, as proper planning is the key to a successful migration. This session will also discuss customer experiences using the migration tooling, and best practices for avoiding the most common pitfalls. This session is a must for administrators on an existing version of WebSphere Portal who are considering moving to v6.1. Session Number: A06 Hands On Lab: Customize Your Security Environment with WebSphere Portal Lab – Intermediate Stefan Schmitt, IBM WebSphere Portal Architect This lab will provide you detail infomration about several custom plugpoints available within the security area of WebSphere Portal. Within WebSphere Portal you can customize the authentication of users, session validation, plug multiple authentication levels (StepUp) or provide a custom user registry implementation. Session Number: A07 Hands-On Lab: Managing Virtual Portals and Multiple Directories with WebSphere Portal 6.1 and VMM Lab – Intermediate Thomas Hurek, IBM WebSphere Portal Lab Services Consultant & Chief Programmer Fix Packs Sunil Hirraniah, IBM Certified IT Specialist The purpose of this session is to discuss and demonstrate the process for creating, customizing, and deleting Virtual Portals and see what changed with Virtual Portals in WebSphere Portal 6.1. We will demonstrate configuration steps, specific options including multiple realm configuration and new options supporting use of Multiple LDAPs. After creating and provisioning Virtual Portals, we will show the management of the scoped and unscoped resources and how to provide an individual look and feel for Virtual Portals. We will also explain specifics for hosting Virtual Portals including staging to production and deleting Virtual Portal instances when no longer required. In WebSphere Portal 6.1 the security configuration changed significantly with the introduction of VMM (Virtual Member

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Manager). Therefore a special emphasis is laid on the configuration of the Virtual Member Manager (VMM). We will explore the new configuration tasks for adding, removing, altering user repositories. Thomas Hurek is a software architect at the Research Triangle Park IBM development lab. Thomas has been in the Portal development team for 7 years - working on various components, including Security, Virtual Portals, ... In his current role he has the technical responsibility for Fix Packs and is working as a Consultant in the Portal Lab Based Services (SEAL) Team. You can contact Thomas at [email protected]. Session Number: A08 High Availability Designs and Implementation with WebSphere Portal Lecture – Intermediate David Eyerman, IBM Executive Architect, ISSL WebSphere Portal systems are mission critical and 24x7 access is standard. This session will review different, proven designs, deployment strategies, and clustering approaches, for providing highly available portals. The session will cover what is possible with the new database design in WebSphere Portal v6.x and also what can and has been done with WAS XD. The session will cover how to implement each design and more importantly, how to maintain it on a 24x7 basis. The focus of the session will be on that works, how to get it to work, and how to keep it working. Multiple customer examples, both good and bad, will be used throughout the session. David Eyerman is an Executive Information Systems Consultant and strategic architect with more than 20 years’ success in Web-based SOA solution development and implementation, staff development, product management, and sales / marketing operations. With a proven ability to translate broad product requirements into actionable development plans, he offers exceptional experience in Fortune 10 technology development, strategic planning / execution, and deployment. Session Number: A09 Understanding and Applying Portal Analytics with WebSphere Portal Lecture – Beginner Steffen Uhlig, IBM WebSphere Portal Architect, WebSphere Portal for z/OS and Analytics Organizations tend to spend a great amount of time on planning and developing their Portal for the first release, but this covers just a fraction of the lifetime of a Portal installation. The larger part of its life a Portal needs to be maintained, monitored and adapted to new usage patterns that surface only after “Go-live”. When planning a Portal project, sizing is usually done based on assumptions, experience and expectations. But other, long-time oriented questions also arise, like "Will our Portal be able to deal with evolving user needs?" and "What do our users really do with the Portal?" Portal Analytics can help to answer those questions. WebSphere Portal can write usage records to a dedicated log file. This log file can then be exploited by reporting and analytics tools. The format of the log follows industry standards ("NCSA Combined") so that customers can integrate Portal Analytics with their preferred tools and IBM Business Partner ISV solutions. New integration points with Lotus Web Content Management (WCM) introduced during 2009 enable customers to analyze WCM content usage patterns using Portal Analytics capabilities. In this session we will show how reports and analytics information can be derived based on the data provided by the instrumentation. The session also provides an example on how to use the logs for Portal Analytics using open source reporting tools, including typical end-to-end reporting for typical statistics reports. We will also share development work underway to support third party analytics technologies with improved platform administrative support. We’ll also include an example of how it is possible to leverage Google Analytics with WebSphere Portal 6.1. We will illustrate scenarios with defined goals and how completion statistics kind help tailor your site traffic.

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Understanding how your portal is being used allows an organization to better plan, present and promote information, access and functionality to its user base. WebSphere Portal provides key information on events, usage and users that, when collected and analyzed, and easily exploited by popular third party analytics technologies, allows your organization to understand and enumerate the impact of the Portal to its user base. Session Number: A10 Implementing WebSphere Portal on System z with High Availability Lecture – Beginner Theresa Tai, IBM Senior Software Engineer

Attend this session to learn how the combination of System z with WebSphere Portal provides a high performing, reliable, flexible and dynamic front end to their web applications. This session will focus on the key elements in designing and implementing an enterprise-grade highly available Portal infrastructure. The discussions include planning, installation, deployment and operational aspects of Portal leveraging System z SW and HW technology innovations. We’ll also discuss the value of High Availability architecture principles, concepts, decisions and trade-offs. Theresa Tai is a Senior Software Engineer at IBM System z Systems and Technology Group in Poughkeepsie, New York. Theresa’s focus areas are WebSphere Application Server, Portal sever, IBM Java and Specialty Engines for new workloads on System z. Theresa also have several technical publications in WebSphere, Java and Portal on System z. Session Number: A11 WebSphere Portal 6.1 - Performance Fundamentals and Best Practices Lecture --- Beginner/Intermediate Denny Pichardo, IBM Software Engineer and Performance Lead To ensure the maximum benefit from your portal investments it is crucial to understand the need for performance engineering and the performance impact of certain practices and their effect on deployed solutions. Furthermore, getting this right can be a challenging task, as performance is often a trade-off between functionality, maintainability, program execution time, and memory consumption. This presentation covers fundamental performance topics including how to determine capacity of your configuration and how to tune WebSphere Portal 6.1 and measure the effectiveness of your changes. In addition, this presentation provides best practices geared to maximize the performance of your portal solution. Also included in this presentation are recent platform performance updates, and best practices on performance testing Web 2.0 enabled portals. Session Number: A12 Hands-On Lab: Hands on WebSphere Portal Performance Analysis & Troubleshooting Lab --- Intermediate Denny Pichardo, IBM Software Engineer and Performance Lead David Eyerman, IBM Executive IT Architect This session will provide information on how to troubleshoot performance related problems in WebSphere Portal 6 and 6.1 releases. We'll go over different ways to go about pinpointing a performance problem in your custom portal applications. We’ll also include how to read and analyze thread dumps and heap dumps, and other key techniques. Attendees will obtain hands on ability to understand the techniques available and manage key configuration tasks and monitor results to better manage performance of their portal solutions.

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David Eyerman is an Executive Information Systems Consultant and strategic architect with more than 20 years’ success in Web-based SOA solution development and implementation, staff development, product management, and sales / marketing operations. With a proven ability to translate broad product requirements into actionable development plans, he offers exceptional experience in Fortune 10 technology development, strategic planning / execution, and deployment. Session Number: A13 Virtualizing Portal Lecture – Advanced Marshall Lamb, IBM Senior Technical Staff Member and IBM WebSphere Portal Architect Since last year, WebSphere Portal and Lotus Web Content Management have made great strides in the virtualization area. Come here about what's been going on in the areas of virtual machine management and testing, cloud computing, and server farming, including actual customer implementation details. We have also been active with WebSphere Virtual Enterprise and Extreme Scale, to understand how some of the newest technology coming out of the WebSphere brand can further enhance and simplify portal deployments. Attendees will also get a glimpse of what is in store for the very near future. Marshall Lamb is a Senior Technical Staff Member and architect with IBM WebSphere Portal development. He primary areas of focus are large scale deployments, operations, high availability and scalability, and virtualization. He has served as the Chief Programmer on WebSphere Portal V5.0 and V5.1 and has led development teams on several other IBM Software products, including WebSphere Transcoding Publisher, WebSphere Host Publisher, and Communications Server. Marshall has been with IBM since 1991 after graduating from Vanderbilt University with Computer Science and Mathematics degrees. Session Number A14 Tooling Innovation From the IBM Portal Lab : Split-Second for Portal Performance Troubleshooting Lecture --- Intermediate Sanders Slavens, IBM WebSphere Portal Development Manager Pralhad Khatri, IBM WebSphere Portal Support Manager Performance problems are time consuming and difficult to troubleshoot. Resolution times range from a week up to several weeks. Existing Tooling is either: Inefficient and Time consuming or Difficult to deploy, require special skill and costs money. If you are looking for a simple, lightweight and cost-effective (FREE!) tool to troubleshoot performance issues within your Portal Server environment, including your Custom Portal Applications, look no further.. The IBM WebSphere Portal Development Lab has unleashed a new tool called "Split-Second" that fills the gap between current no cost but unreliable performance trouble shooting approaches and elaborate but expensive performance monitoring tools. This session will provide you with all the information needed to quickly start leveraging it in your Portal environment. We will also share real life examples from field, future development road map and information on how you can get it. Session Number: A15 End-To-End caching solution for WebSphere Portal and WCM Lecture - Intermediate Leo Sadovnikov, IBM IT Architect

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This session will describe various caching scenarios and architectures for WebSphere Portal Implementations using dynamic/external cache approaches. We will explain and demonstrate different levels of caching, needed software components to implement them, and how they work together. We will discuss what can and can not be cached when authentication is required, how to work with URLs containing query strings, and how to cache Portal and WCM content at the edge of the network using Edge Caching Proxy. We will go through the steps on how to integrate Edge Server with WebSphere Cache monitor, use dynamic cache monitor to review, delete/invalidate cache, and manage ESI processor's cache. We will provide specifics of what needs to be configured on the Portal and WCM sides to support external/dynamic cache. We will look into the details of HTTP Headers and explain the key cache related elements. We will discuss the benefits of caching to bust overall performance and options/techniques of the tracing and debugging of dynamic/external caches. We will show you how the above approach and technology were used on the large WebSphere Portal & WCM V6.1.X implementation and achieved significant performance gain (10 in some cases 100 times faster). We will close the session with live end-to-end demo to demonstrate all the software components in action. Session Number: A16 Hands On Lab: Staging to production in WebSphere Portal Lab- Intermediate Jaime Duran, IBM ISSL IT Specialist Most of the customers that use WebSphere Portal Server have several environments: development, authoring, preproduction, staging and or production. The correct way to stage changes between environments is to first test in the development environment, validate the change, then move this change to the preproduction environment and so on until the production environment. In this lab we will go through a simple step by step procedure to stage all the different resources from one environment to another. We will demonstrate how to stage pages, portlets, themes, skins, access control, web contents and any other resource needed. We will analyze the different tools used during this process like: xmlaccess, site management, release builder, WCM syndication or WCM member fixer. Jaime Duran joined IBM SW Services for Lotus in 2007 as ISSL consultant. Jaime has been engaged in several different projects, specializing in deployments and infrastructure. He’s performed several, simple and very complex, installations of WebSphere Portal, WCM and Quickr at different customers within the IMT. Jaime has also worked, as a product expert, in WebSphere Portal and WCM migration projects, many of those being challenging project with very special and complex customer needs. Session Number: A17 Automation Best Practices for Managing Portal Administrative Changes with the Rational Automation Framework for WebSphere Portal Lecture ---Intermediate Leigh Williamson, IBM Distinguished Engineer, Rational Alden Taylor, Ascendant Technologies WebSphere Portal operations teams are constantly being asked to provide greater levels of service across larger infrastructures using the same size team. As the workload increases, the potential for errors in administration also increase as staff struggle to keep up with demand. The key to delivering ever greater operational productivity with quality lies in automation. The IBM Rational Automation Framework for WebSphere (RAFW) offers unprecedented features to deliver "Change Management

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for Portal Administration". This session will present details of this system based on use cases that clearly demonstrate the value delivered to middleware administration teams, as well as to application development teams. Session Number: A18 Stop the Scripting and Manage Portal Deployments with Phurnace Software Lecture - Intermediate Robert Reeves, Co-Founder and Chief Technology Officer, Phurnace Software Portals are powerful – configuring them can be a challenge. IBM WebSphere Portal is a robust product, but many system administrators can spend a significant amount of time trying to manage the complexity of updating, adding or changing content, themes, skins, and portlets. This complexity can slow the deployment and time to value for portal implementations. Phurnace Software has an automated deployment and configuration tool that dramatically speeds the application changes and updates for IBM WebSphere Portal®. Please join us for a session that will introduce Phurnace WebSphere Portal Deliver™ and demonstrate how to: ·Auto-discover dependencies and make sure that incomplete deployments are a thing of the past. ·Move Portal components seamlessly throughout your environment without scripting or manual intervention. ·Snapshot your Portal environments and discover exactly how they are configured. ·Roll back deployments effortlessly to their previous known good state in the case of error. ·Perform intelligent “merges” between Portal environments. ·Compare environments quickly, discovering the root cause of configuration and deployment errors in minutes. ·Make migrations across Portal versions faster and easier. We will show a live deployment on Portal in the Amazon cloud (AWS). A real application, real instances of WebSphere Portal®, real code – no smoke and mirrors. Join your peers in this highly interactive session and come prepared with your most difficult Portal deployment questions. Stop the Scripting. Session Number: A19 Using External Security Managers with WebSphere Portal 6.1: Single sign-on concepts and considerations Lecture - Intermediate Satyendra Kumar, Managing Consultant with IBM Software Services for Websphere Portal and Collaboration, ISSL The prevalence of portal products introduces interesting challenges to IT architects requiring a single sign-on (SSO) solution that incorporates their enterprise portal and the enterprise applications. One such challenge is determining the method of sign-on to both the portal and the portal-managed content where access to enterprise applications is via external security managers , such as Tivoli Access Manager WebSEAL. The proliferation of Web based applications and Web Services has created the need for single sign-on (SSO). SSO refers to the ability of a user to log in once to multiple applications that would ordinarily require their own separate logins. Many Portal based applications are constructed as aggregations of finer-grained services. These services can be accessed individually or in a larger context. The goal of this session is to provide knowledge to attendees about various options related with integrating WebSphere Portal security with external security manager like TAM, SPNEGO TAI ,and Site Minder. This presentation outlines the architectural differences, which can affect how external

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security managers can be used with portal software, in order to allow single sign-on from the browser, through the portal to the content provider. Satyendra Kumar, Managing Consultant with IBM Software Services for Websphere Portal and Collaboration. He has an extensive background in the WebSphere Portal Infrastructure design, architecture , migration , deployment process, Portal security , WebSphere Portal performance analysis and tuning. He has over 14 years of industry experience in information technology and specializes in IBM WebSphere Portal implementation, WebSphere Application Server and Tivoli Access Manager for e-business. Session Number: A20 Using WebSphere Virtual Enterprise with WebSphere Portal Lecture – Intermediate Keith Smith, IBM WebSphere Virtual Enterprise ODR/ODC Architect/Team lead

This session will introduce the Portal adminstrator to the WebSphere Virtual Enterprise product and the specific use cases for the WebSphere Portal. Topics covered will include using the On Demand Router in a multi-cell active-active configuration and using WVE health policies to monitor the health of the Portal installation. Session Number: A21 Using Coremetrics for Portal Analytics Lecture – Beginner/Intermediate Kent Odland, Senior Product Manager, Coremetrics Given the breadth of dynamic content that can be leveraged within a WebSphere Portal environment, it can be difficult to understand which content is most helpful and most utilized by your visitors. On top of that, users can customize their portal experience based on their organizational permissions and personal preferences. For these reasons, online analytics within a WebSphere Portal environment is quite different from analytics within a normal website. This session will walk through how analytics can be deployed on a WebSphere Portal site from data collection to reporting analysis. Session Number A22 Using Webtrends for Tracking and Reporting: IBM WebSphere Portal Version 6.1 integration Lecture --- Intermediate Michael C. Cook, Client Services, Managing Principal Consultant, Webtrends Webtrends, a leading provider of web analytics and online marketing solutions, joined the IBM User Experience Optimization Initiative (UEOI). This session will guide you through the process of creating smarter, more personalized portal experiences. Webtrends' data collection technologies enable IBM's portal software to accurately pass relevant data from portlets into the SmartSource Data Collection Server. This integration lets you use performance data from Webtrends to optimize WebSphere Portal, and make better marketing decisions using social-based technologies. The Webtrends for Websphere Portal tags directly interact with the Websphere Portal structure, enabling rich data collection and analysis including automatic tracking of user names, Search, Portlets, Content Groups and Sub-Groups. See how Webtrends Analytics adds the depth of measurement and comprehensive reporting needed to identify the areas that are working and those that require refinements. The session will highlight: • Content Area Insight • Breadcrumb Drilldown • User/Departmental Level Segmentation

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• Top Documents • Portlet usage • Search Reporting • Path Analysis

Content Track WebSphere Portal Basics Session Number: B01 WebSphere Portal JumpStart Lecture – Beginner

Sunil Hiranniah, IBM Certified IT Specialist Lauren Wendel, IBM WebSphere and Mobile Portal product manager

This session will guide you through the key concepts when considering the business value services and features available to the WebSphere Portal platform. We'll start with a high-level overview of the WebSphere Portal platform, architecture and support for standards including WSRP and JSR 168 and 286. With demos and practical implementation examples, we'll provide a detailed look at features, services and portal integration capabilities. Some of the areas we will cover include: installation, security, portlet development, virtual portals, administration and creating composite and collaborative applications using templates, wizards and Web 2.0 services. We’ll include the latest platform enhancements delivered in 2009 that enable you to broaden the set of sources and user skills able to contribute to productive, dynamic portal applications. . Session Number: B02 Lotus Quickr Overview and Futures Lecture – Intermediate Marc Pagnier, IBM Senior Product Manager, Lotus Quickr Thomas Schaeck, IBM Chief Architect Lotus Quickr and IBM Distinguished Engineer This session provides a functional and technical overview of Lotus Quickr and explains why this product is the strategic tool for collaboration and document sharing in a WebSphere Portal environment. Lotus Quickr is not only the replacement for Portal Document Manager (PDM) but it also provides additional collaborative capabilties and integration with Enterprise Content Management (ECM) systems. We will start with a product overview then demo the main capabilities such as document libraries, Wikis, place calendars, tasks, and team blogs that are available from the Portal Web UI. We will also demo the Quickr connectors that provide seamless access to content from your favorite desktop applications (ex: Lotus Notes). We will sample a few WebSphere Portal customers who have deployed and used Lotus Quickr to enhance their existing environments. To finish the session, we will preview some of the new capabilies coming in the next version of Lotus Quickr. Session Number: B03 Amplify Your ROI: Getting things done quickly and Economically with Enterprise Mashups Lecture – Beginner

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Nicole Carrier, IBM Program Director, IBM Mashups If you think mashups are just a cool technology for the consumer web, you might be missing out on a real opportunity to lower development costs and reduce IT backlog. In this session, we will begin with an overview of mashups, and how they can help organizations be more productive and agile. Next, will discuss case studies of how customers are driving real business results with mashup technology. Then, we will show a demonstration of IBM Mashup Center and how that can be used to support self-service creation of simple web applications. Finally, we will end with a discussion of some of the business challenges of bringing mashups into the enterprise and provide some tips for overcoming these challenges. Session Number: B04 WebSphere Portal Personalization Overview Lecture --- Beginner Dan Makuch, IBM Technical Marketing Manager, WebSphere Portal Have you been ask to manage the deliver of content on your WebSphere Portal web site? Do you have the requirement to deliver content based on a certain criteria about the data, the users, the time of day? Well, this is the session for you. WebSphere Portal Personalization offers a rules and recommendation engine to target web content to users. The rules engine integrates out of the box with the Portal's content repository and the Portal's user repository. Come and see the various techniques that can be employed to control and deliver content to WebSphere Portal users which will not only ensure your users are getting what they want but will also ensure they are not getting what they don't want, and deliver rich personalization capabilities in your portal solution. Session Number: B05 Managing the Portal Deployment Project: Best Practices Lecture – Beginner Michael Porter, Principal, Portal and Collaboration Solutions, Perficient Successful portal projects depend on aligning your business needs to the technology and then using common best practices to run a successful project. In this session we will discuss how to align your business needs to create a portal solution and then running a successful project by taking a holistic approach to portal. Topics will include solution roadmap, portal governance, common technologies to include, and project management best practices that will make your project a success from a business and technical perspective. Session Number: B06 Leveraging the Power of Integrating WebSphere Portal Personalization and Lotus Web Content Management Lecture – Beginner Luke Cressman, IBM WebSphere Portal Software Engineer Christopher Knight, IBM WebSphere Portal Software Engineer One of the most powerful aspects of WebSphere Portal is the ability to present content from Lotus Web Content Management (LWCM) to the end user. This can be made even more powerful by leveraging the personalization capabilities of both LWCM and WebSphere Portal Personalization. This allows the content to be targeted to the desired user, controlling what they are supposed to see and when. This session will provide an overview of both products, as well as a deeper dive into some specific examples on how to leverage the personalization aspects of WCM and integration points with Personalization (PZN). Attendees will understand the full range of capabilities and the benefits and set of steps to take to leverage LWCM and WebSphere Portal Personalization to improve

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presentation and overall re-use of organizational assets and deliver a relevant, personalized experience for intranet users, partners and customers. Session Number: B07 WebSphere Portal 6.1 Security Overview Lecture – Intermediate Stefan Schmitt, IBM WebSphere Portal Security Architect

WebSphere Portal provides various options in terms of how your System can be secured. This session will bring you an overview about all new Security Features which are available in 6.1, like StepUp authentication and WAS Group assertion, SPNEGO support, and all major security concepts available with WebSphere Portal Version 6.1, including authentication, single-sign-on, WSRP security, Java 2 platform security and support for multiple LDAP integration within Virtual Portal environments. Furthermore, the session will detail on the present capabilities for management of portal access control, including the new membership model controls possible through the WebSphere Portal Version 6.x Composite Applications features, and introduce the latest security enhancements updates delivered to the portal platform. Session Number: B08 Leveraging IBM Lotus Forms with WebSphere Process Server and WebSphere Portal to Enable Business Process Automation Lecture – Intermediate Dave Manning, IBM Development Manager, Lotus Forms Marty Lechleider, IBM Product Manager, Lotus Forms Looking for a quick, repeatable, auditable way to handle human tasks within automated processes? IBM WebSphere Portal provides flexible access for your users to business tasks, processes and forms. Learn how WebSphere Portal Version 6.1 makes it even easier to use the flexibility and power of IBM Lotus Forms to front end processes provided by WebSphere Process Server. Get the technical details how you can leverage these technologies to easily build custom, form based, human centered workflows that enable your employees to collaborate on the business processes they are involved in every day. Attend this session to learn how Lotus Forms capabilities can be used to deliver secure, intuitive, wizard-driven human task interaction with automated processes via a WebSphere Portal user interface. Learn how WebSphere Process Server and Lotus Forms can interact and how to integrate form data into the business process. Also learn how Process Server business rules can drive forms and how IBM ECM platforms such as FileNet can be used to audit the user interaction. We will introduce some real world examples where use of Lotus Forms, WebSphere Process Server and WebSphere Portal have improved efficiencies and reduced costs for medium and large customer organizations in government, insurance and banking industries. Also, we will demonstrate sample integrated Forms / Process Server/ Portal applications and discuss future directions. Session Number: B10 Effective Portal Governance Lecture --- Beginner Pradeep Behl, IBM Senior ISSL Consultant Portal Governance is a key to delivering an effective portal. Studies have repeatedly demonstrated that if users are dissatisfied with their portal experiences, they often do not consider using the portal

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again. The effectiveness of portal solutions often depends on strong governance structures both to resolve the short-term coordination issues and to move forward the long-term portal vision. This presentation discusses how to determine the degree of portal governance your solution requires, and how to define and implement the requirements. Setting up portal governance involves a systematic effort to capture the portal's current state, define its mission, roles, and processes, and apply best practices for optimizing efficiencies. This presentation will follow concepts introduced in a recent IBM developerWorks article on Portal Governance: http://www.ibm.com/developerworks/websphere/library/techarticles/0904_behl/0904_behl.html This session is valuable to all business and technical leaders involved with Portal management, in particular; the organizational and administrative aspects of solution efforts. Session Number: B11 Hands-On Lab: Lotus Web Content Management and Portal Personalization Services Lab a la Carte Lab – Beginner/Intermediate Theresa Smit, IBM Certified IT Specialist, Americas Technical Sales Sabrina DaForge, IBM Senior IT Professional, Lotus Software Attend this session to obtain the hands-on experience with Lotus Web Content Management and Portal Personalization services you require to match your business goals. In this lab, exercises will be approximately 30-45 minutes in length so participants can choose the exercises of interest to them from the following menu of labs: Site Creation - Use the Site Wizard to create your new site End2End - Content in Portal Multilingual site management - Take an existing site and step through the translation process. Personalize your site content - Create personalization rules that will drive the delivery of your content Documents in Portal - Use WCM file resources to add documents to your site Creating a Feedreader for Portal - Using Personalization resources to integrate an ATOM Feed in Portal Using the Ephox Rich text editor Customizing the Authoring Experience Custom Workflow Actions Theresa Smit has a wide breath of application development knowledge in her more than 30 years in computing technologies including 27 years in IBM. Currently she is a Senior Certified IT Specialist and part of the IBM Subject Matter Expert Team for the Americas. As part of this team she assists customers, business partners and the technical sales force in planning and effective usage of Portal and LWCM. She has created and delivered demos and enablement for many external and internal customers in the usage of these technologies. In addition to the Lotus Web Content Management product she also covers support for the usage of WebSphere Portal and Personalization products. She has authored other internal and external articles and presented at developerWorks, Portal, Lotus, and IBM Content Manager technical conferences. Sabrina DaForge has been an IT Professional seventeen years, eight being with IBM in the WebSphere and Lotus software brands. Sabrina currently supports the Federal Software Group in the Lotus Software Portfolio and serves as the Federal SME for Lotus Web Content Management. Session Number: B12

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Customizing and Extending Lotus Quickr Best Practices Lecture – Intermediate Jonathan Brunn, IBM Release Architect, Lotus Quickr Lotus Quickr builds on WebSphere Portal's composite application infrastructure to provide team collaboration, templated team places, document management and collaborative content management. In this session you will see how to apply skills from your Portal deployments to Lotus Quickr. You'll see a web conferencing component built using Portal and Quickr APIs. Quickr also provides access to content through RESTful Atom and web service APIs. We will explore the use of these APIs to build new client applications and tools. Several examples will be shown, and you will walk through in detail an application that allows you to "mail in" content from your favorite e-mail client, including webmail, to Lotus Quickr. Demonstrations of both extensions will be included, and the session should be interesting both to a technical audience and to those looking to integrate web conferencing or "mail-in" features for Quickr or Portal. Session Number: B13 “Lipstick on a Pig” Bringing Mainframe Applications to the Web via a Portal Lecture – Intermediate Erasmus Tapera, IBM Software Architect Industry analysts still agree that upwards of 85% of the worlds most mission critical applications are still run on iSeries or S/390. However, more and more companies are looking for SOA solutions that will create web services and Portal rich applications that will still leverage the investment in these legacy backends. This session will uncover the ability to unleash the robust power and stability of these legacy applications by leveraging them within the IBM WebSphere Portal collaborative landscape.

Erasmus Tapera has been a technical specialist with IBM Software Group for over 11 years. His background includes expertise in Websphere Application Server, Lotus Portal and Collaborative Tools, and Host Access and Emulation solutions. He has co-written several IBM Redbooks on IBM Portal and Web to Host technologies and often presents at Lotus and iSeries users group meetings and conferences. Session Number: B14

WebSphere Portal Accelerator Usage and Operation: Extending the Reach of your Portal Lecture – Intermediate Rebecca Buisan, IBM Program Director, Portal and Accelerators Stefan Liesche, IBM Senior Technical Staff Member and Portal Accelerators Chief Architect WebSphere Portal Accelerators provide snap-on modules that help address the most frequent ways Portal is being used today. What are real-world customer uses of the Accelerators today? What are best-practices for deploying and operating multiple accelerators? This session will describe new accelerator capabilities and plans. It will also provide implementation and interoperability guidance when deploying and operating multiple accelerators together. Session Number: B15 Best Practices for Implementing the New Rich Text Editor (Ephox's EditLive!) in Lotus Web Content Management Lecture – Intermediate Michael Fromin, Director of Products, Ephox IBM recently enhanced the rich text editing capabilities of Lotus Web Content Management (LWCM) with the inclusion of Ephox's EditLive!. EditLive! provides a feature rich, comfortable environment for

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content authors to create content while still allowing administrators to control which features are made available. In this session you will learn the best practices for deploying EditLive! within a LWCM environment. In addition to installation best practices we will also cover: * Configuring the editor - understanding the EditLive! configuration file * CSS and EditLive! - getting the most from styles in EditLive! * Role-based configuration - customizing EditLive! for various groups of content authors * Extending the Editor - how to add your own custom functionality to the editor * EditLive! Enterprise Edition - leveraging EditLive!'s advanced features Session B16 Integrating WebSphere Portal, WebSphere Commerce and Lotus Web Content Management solutions using the IBM SOA Reference Architecture Lecture – Intermediate Jeff Aryanto, IBM Chief Architect, GBS Portal Practice & SOA Center of Excellence Scott Davis, Senior IT Architect, IBM GBS PCE (Portals, Content Mgmt. and E-Commerce) Practice Senthil Subbanan, Advisory IT Architect, IBM GBS PCE (Portals, Content Mgmt. and E-Commerce) Practice Interaction services, Business Application Services, and Information Services are some of the key components in the IBM SOA Reference Architecture. In this session, learn how to integrate WebSphere Commerce - a Business Application Service, with WebSphere Portal - a User Interaction Service, and Lotus Web Content Management - an Information Service. We will look at this fusion of IBM's Commerce, Portal, and Web Content Management solutions within a Service-Oriented Architecture ecosystem, from various perspectives: Technical Architecture and Design, Business Strategy, Co-Existence Strategy, Migration/Upgrade Strategy, and a Decision Making Process on what product stack to select. Taking a closer look, we will review how core Portal Services aggregate applications and deliver them as role-based applications to the end users, while Commerce exposes the business logic/services and WCM provides the content. This will include enabling technologies such as Commerce Feature Packs, design using Virtual Portals and Extended Site Model, and the Security Model. Different approaches will be discussed, based on individual market-driven customer requirements, along with real-life implementations. Jeff Aryanto is Chief Architect of Portal Practice in IBM Global Business Services and leads the Portal, Interaction & Collaboration Services area in the IBM Worldwide SOA Center of Excellence. Scott Davis is a Senior IT Architect in the IBM PCE (Portals, Content Mgmt. and E-Commerce) Practice and leads the Web Content Management (WCM) Competency in Global Business Services. Senthil Subbanan is an E-Commerce IT Architect in the IBM PCE (Portals, Content Mgmt. and E-Commerce) Practice and leads the Commerce-Portal integration Center of Competency in PCE. All 3 speakers have led, designed and implemented some of the largest and most complex Interactive Solutions (with integrated Portal, Commerce and WCM) for various IBM's projects and clients. They serve as Subject-Matter Experts in their respective areas, and currently work for the new Interactive Solutions service area in IBM GBS Application Innovation Services. Content Track WebSphere Portal Development

Session Number: D01 Development Frameworks for Newbies Lecture – Beginner

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Peter Blinstrubas, IBM Software Technical Sales Leader Joey Bernal, IBM Executive IT Architect, IBM Software Services for Lotus Interested in learning the latest buzz in the development world? Are your end users, customers or technical team members asking about open source options in WebSphere Portal? This presentation will discuss some of the recent advances in development frameworks, and will educate you on the hottest development topics such as Annotations, POJO's, and what the heck is Spring? We will look at many of the business services, persistance, and presentation frameworks that can be used with WebSphere Portal. WebSphere Portal as a product allows you to incorporate just about any framework you can imagine, however we will provide guidelines which will help illustrate when specific choices are most beneficial. Understanding your options will allow you to make intelligent decisions around using these frameworks with your current or next portal. Session Number: D02 Getting Started with WebSphere Potlet Factory: Rapidly Construct Rich, Web 2.0 Style Applications for IBM WebSphere Portal Lecture – Beginner Louise Simonds, IBM WebSphere Portal Development Tools Manager

Attend this session to learn how to get started with WebSphere Portlet Factory. Leverage Web 2.0 features to increase the effectiveness of WebSphere Portal applications by improving user satisfaction and collaboration. Learn how the WebSphere Portlet Factory Ajax and Dojo support can be used to supercharge the construction of richer, more responsive WebSphere Portal applications that exceed user expectations without writing code. Learn how to use WebSphere Portlet Factory's REST service capabilities to easily integrate with a wide variety of applications and data sources. Additionally, utilize social software to increase WebSphere Portal application adoption and usage by integrating social networking from Lotus Connections. Session Number: D03 Understanding and using the Portal Client Side Programming Model with WebSphere Portal

Lecture – Intermediate

Adam Cook, IBM WebSphere Portal Software Engineer The introduction of Web 2.0 technologies, especially AJAX, has enhanced the utility and interactive possibilities of the user experience and also the programming model of web applications immensely. Since version 6.1, WebSphere Portal provides a variety of ways to adopt and leverage these new technologies. This session gives an overview and update on exploiting AJAX with WebSphere Portal by using client-side aggregation techniques leveraging the Client Side Programming Model (CSPM), out of the box Web 2.0 features, and AJAX in custom portlets, This session will focus on the Client Side Programming Model (CSPM), which is a JavaScript API aimed at two goals: 1.Facilitating access to the Portlet data (Preferences, Render Parameters, etc.) in client side code. 2.Providing a completely Navigational-state aware client side solution for Web 2.0 portlets. We will take a deep dive into the technical aspects of the CSPM and discuss usage patterns for the API. We will also discuss the CSPM in conjunction with the JSR 286 ResourcePortlet support and how the two interact. Multiple examples and demos will be used to demonstrate the capabilities and proper usage of the API. Session Number: D04 Leveraging New Portal Standards WSRP 2.0 and JSR 286 with WebSphere Portal 6.1

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Lecture - Intermediate Stefan Hepper, IBM WebSphere Portal and Lotus Web Content Management Architect The Java Portlet specification describes a standardized interface to allow easy integration of application components into portals. The OASIS standard Web Services for Remote Portlets (WSRP) enables composing user interfaces using not only locally deployed portlets, but also ones running on remote servers, including other non-J2EE platforms. This capability enables portals to be integrated across the company, cross portal vendor and cross platform. In addition, mission critical enterprise level portals can be protected from failure by isolating servers providing portlets in a distributed environment via WSRP. Both standards - Java Portlet Specification 2.0 (JSR 286) and WSRP 2.0 - have recently been finalized and bring new features like portlet coordination, in context resource serving, support for Ajax use cases and many more, for example PHP Producer support for WebSphere Portal 6.1. This session will focus on the new features and capabilities both standards provide and will also demonstrate the new portlet coordination mechanisms supported by WebSphere Portal 6.1, and outline new WebSphere Portal 6.1 support for both new Portal based standards.

Session Number: D05 Best Practices for Creating WebSphere Portal Portlets with WebSphere Portlet Factory Lecture – Beginner/Intermediate Kevin Tapperson, IBM IBM WebSphere Portlet Factory Software Engineer WebSphere Portlet Factory is a powerful and rich environment for the rapid development of portal applications for both external and internal web sites. In this presentation, we will show how to maximize your productivity and effectiveness with WebSphere Portlet Factory by describing proven best practices for development. Topics will include rich internet applications using Ajax and Dojo, SOA (service-oriented architecture), selecting the right builder, performance considerations, and more. Key implementation methodologies will be demonstrated including creation and testing of services for back end data access, leveraging Ajax and REST services in your applications, automatic construction of great-looking user interfaces, performance considerations, and creating multi-language portlets.

Session Number: D06 Rapidly Create Widgets for Use on IBM Mashup Center and WebSphere Portal Lecture - Beginner Louise Simonds, IBM WebSphere Portal Tools Development Manager Kevin Tapperson, IBM WebSphere Portlet Factory Software Engineer This session will explore using Lotus Widget Factory and WebSphere Portlet Factory to rapidly create dynamic widgets that utilize existing applications and data sources without writing code. Learn how to create widgets that consume REST feeds, enable mashable widgets by adding support for widget events and extend dynamic widget customization to business users. Learn to deploy widgets built using Lotus Widget Factory and WebSphere Portlet Factory to IBM Mashup Center and WebSphere Portal. Session Number: D07 WebSphere Portal Theme Development - Implementing an Engaging Enterprise User Experience Lecture – Intermediate Ryan Smith, IBM WebSphere Portal Software Engineer

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Adam Cook, IBM WebSphere Portal Software Engineer Themes and skins are the means by which WebSphere Portal provides the look and feel for the user experience. This session will cover the technologies, techniques and tricks to implement a highly engaging, responsive enterprise portal site. Topics include the basics of Portal navigation, JSP, JSTL/EL, REST/AJAX/Web 2.0 implementation approaches, per-page dynamic customizations, integrating and rebranding external web applications into Portal, optimizing for performance, as well as specific design challenges and how to solve them. If you can imagine it, you can implement it with WebSphere Portal, and we'll show you how! Session Number: D08 Davalen's Practical Advice from the Field: Maximizing the implementation value of Portlet Factory Lecture – Intermediate Michael Witherspoon, Lead Architect, Portlet Factory, Davalen, LLC Building applications with WebSphere Portlet Factory can be easy and fun, if you know what you are doing. It does not take very long before a new developer is asking the following questions: When should I use an imported model? When should I use model container? When do I need to write a Linked Java Object? Should I make my own schemas or use the generated ones? What are the naming conventions for builder calls? How do I know if I’m doing this stuff correctly? At Davalen, we know what we’re doing with Portlet Factory. Learn answers to these nagging questions and many more by attending this session. We will discuss basic application development patterns, advanced techniques in building services, service input and output schemas, naming conventions, a few critical best practices every Portlet Factory developer should know, and a handful of tips and techniques we use in the field. Come to this session and we’ll show you many tips and techniques for making your Portlet Factory experience fun and easy. Davalen, LLC is a Premier IBM Business Partner with a specialty in IBM WebSphere Portlet Factory consulting and training. We even have several former Bowstreeters on staff. Session Number: D09 WebSphere Portal Programming Model: New Portal 6.1 Services and Portal Frameworks Support Lecture - Intermediate Anthony Fiorot, IBM Program Manager, WebSphere Portal and Development Tools Stefan Hepper, IBM WebSphere Portal and Lotus Web Content Management Architect The WebSphere Portal architecture is designed as a framework and a collection of portal services. Many of these services are implemented as portlets but others provide common functionality to portlets. Each portal service has its own interface for the functionality that it offers. This session gives an overview of new portlet frameworks that have come up, such as Struts 2.0, JSF 1.2 and others, and how you can run those on WebSphere Portal. We'll also cover in detail and with examples the major new APIs and SPIs introduced in WebSphere Portal 6.1. Session Number: D10 Developing Widgets: Concepts and Guidelines Lecture – Intermediate Nicole Carrier, IBM Program Director, IBM Mashups John Boezeman, IBM Software Architect, IBM Mashups

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This session provides an overview of how to create dynamic web widgets, including recommended development guidelines. We will start with an introduction to the IBM iwidget specification. Next, we will demonstrate a variety of tools for building widgets, including IBM Mashup Center, Lotus Widget Factory, and WebSphere sMash. Finally, we will discuss more advanced widget development concepts, covering key design patterns and best practices. Session Number: D11 Showcasing Web 2.0 features for Portal Application Development with IBM(R) Rational(R) Application Developer Portal Toolkit Lecture – Beginner Anthony Fiorot, IBM Program Director, WebSphere Portal and Development Tools The objective of this presentation is to provide you with a brief overview of the Rational Application Developer Portal Tools and show you via a live demonstrate how easy it is to build, test and deploy a real Web 2.0 Portal application. Session Number: D12 IBM WebSphere Portal and Flex Lecture – Intermediate Peter Blinstrubas, IBM Technical Sales Leader Adam Cook, IBM WebSphere Portal Software Engineer RIAs (Rich Internet Applications) and Web 2.0 concepts are more popular than ever as users demand increasingly better user experiences on the web. Understand how you can leverage these RIA technologies in the IBM WebSphere Portal environment, as well as how IBM WebSphere Portal can enhance and provide a strong framework around the RIA controls on the page. We will use one of the more popular RIA frameworks, Adobe's Flex, as our sample RIA framework to discuss how to take advantage of RIA technologies, but still leverage the Portal framework, in particular, Portlet events, Portlet wiring, Portlet preferences, Navigational state, and avoiding the pesky full page refresh that causes the RIAs to reset themselves everytime a portlet interaction occurs. Session Number: D13 The Portal Web 2.0 Theme and Client Side Performance – Best Practices Lecture – Intermediate Ryan Smith, IBM WebSphere Portal Software Engineer Adam Cook, IBM WebSphere Portal Software Engineer As more and more processing gets moved to the client, IBM WebSphere Portal and Portlet developers need to be increasingly aware of client side performance, in addition to server side performance. In this session we’ll introduce the new Portal Web 2.0 theme, and discuss some of the essons learned from the implementation of the PortalWeb2 theme and client side aggregation feature. Discuss general strategies for speeding up client side code, as well as Portal-specific strategies. Session Number: D14 SOA Process Portal - Integrating WebSphere Portal with WebSphere Process Server Lecture --- Intermediate Dieter Buehler, IBM WebSphere Portal Software Architect

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WebSphere Portal supports multiple ways of integrating with WebSphere Process Server leveraging a framework and out-of-the-box capabilities for role-based, enterprise scale user interfaces for business processes. This session details the options available to integrate WebSphere Portal with WebSphere Process Server, including use of the WebSphere Process Server client install option, the Process Server Web Services interfaces (and corresponding support through IBM Portlet Factory) as well as mash-up technologies enabling a widget based process integration using the new WebSphere Process Server REST APIs. Based on those three technologies, the session will describe the out-of-the-box process integration features added in portal version 6.1 (including improved Task List portlet and the new generic task processing portlets), the new Unified Task List portlet available on the Portlet Catalog as well as the available tooling support for creating and/or extending corresponding business process aware user interfaces on WebSphere Portal. Session Number: D15 Process, Portal and Forms - Putting it All Together! Lab – Intermediate Bob McGoogan, IBM Certified IT Consultant Dan Kikuchi, IBM Certified IT Consultant WebSphere Process Server provides a high performance engine to implement corporate business processes. Lotus Forms provides an intuitive and flexible electronic forms solution. WebSphere Portal provides an excellent integration point to unite a business process human task with a robust electronic forms interface. This tutorial will show the principles of how to put it all together and leverage the collective power of these three strategic products . We will develop a simple Lotus Form, which will be displayed by the portlet. When the user submits the form, the portlet will read the input value entered on the form and pass it as an input parameter to a business process. The key points to this tutorial are the integration between the portlet and the form, and the integration between the portlet and the business process. We will use the sample BPC Installation Verification Test process (bpcivt.ear) that ships with WebSphere Process Server. This process provides the ability to start a process with input data which will then move to a human task to complete the process. Bob McGoogan is an IBM Certified I/T Specialist with the USIMT Integration and Implementation Team, specializing in portlet development. Bob works with customers to help them understand how to implement portals and portlets to meet their business needs. Bob has presented portlet development hands-on sessions previously at Lotusphere Conferences. Bob is based in RTP, NC and is a Master Certified IT Specialist in The Open Group. Dan Kikuchi is an IBM Executive I/T Specialist with the USIMT Integration and Implementation Team. He has successfully engaged with numerous customers on WebSphere Portal, portlet development and process integration proof-of-concepts. Dan is based in Raleigh, NC and is a Master Certified IT Specialist in The Open Group. Session Number: D16 Hands-On Lab: Creating Portlets with WebSphere Portlet Factory! Lab – Intermediate Jason Cornell, IBM WebSphere Portlet Factory Product Manager Kevin Tapperson, IBM WebSphere Portlet Factory Software Engineer Louise Simonds, IBM WebSphere Portal Developer Tools Manager

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Have you heard of WebSphere Portlet Factory but never used it before? Think it sounds too good to be true? Come see how quick and easy it is to create and deploy good looking Ajax-enabled portlets. This session will provide a hands-on introduction to IBM WebSphere Portlet Factory and walk through all the steps to create and deploy portlets that access data from a relational database using a service oriented architecture. Session Number: D17 Leveraging the Power of HTML Pages Support and WebSphere Portal v6.1 Lecture – Advanced Dan Makuch, IBM WebSphere Portal Technical Marketing Manager WebSphere Portal v6.1 offers new possibilities to boost the productivity in creating portal pages from HTML Design tools and author environments, and also and to expose data as RESTful services. In this session we will explain the concepts of the new “HTML page support” that lets UI designers easily deploy portal pages right out of their favorite HTML design tool and show, how these pages can leverage portal artifacts such as portlets or REST services. In a second part we drill down into the portal REST services architecture and see how it can be used and extended with custom services. We’ll also review additional approaches introduce this year that widen the set of users and skillsets that can easily contribute Portal page content including WebDAV and PHP Producer support. The session will include demonstrations throughout to demonstrate practical application of these new page creation capabilities. Session Number: D18 Best Practices: Designing Application Architectures for WebSphere Portal Lecture – Intermediate Joey Bernal, IBM Executive IT Architect, IBM Software Services for Lotus A good architecture is critical for producing software that works. Building good IBM WebSphere and WebSphere Portal applications requires experience, diligence and discipline. Every development project requires good software engineering practices and the ability to make the right technology decisions. This session provides insight into the starting points needed for building good WebSphere applications. We will look at examples of different architectures in use and examine differences between persistence, presentation and business object frameworks. This session also outlines many of the software engineering practices that will help you make the right project decisions when setting standards, conducting productive code reviews, and dealing with outsourced development. For many new portal developers this presentation covers the WebSphere in WebSphere Portal! Session Number: D19 Hands On Lab: XTreme Theming for Portal 6.1: Creating your own iTheme Lab - Intermediate David Mobley, IBM Software IT Specialist Sunil Patel, IBM Certified IT Consultant For those of you who want to learn about hardcore theming techniques this is the place for you. This session will discuss the framework used for WebSphere Portal 6.1 themes and skins with an eye towards using the Dojo Web 2.0 toolkit. In this session you will experience what it takes to create a custom theme and skin based on the popular iTheme from the web. Also you will have the opportunity to see and use a sampling of the Web 2.0 features provided by the DOJO toolkit such as FisheyeLite and AJAX. Come walkthrough how to create your own new theme and skin using Rational Application Developer 7.5 and WebSphere Portal 6.1. Upon completing this session, you will have a guide to takeaway with step-by-step solutions to many of your theme and skin questions.

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Dave Mobley is a Software Sales IT Specialist working in the Southwest of the United States covering South Texas and Louisiana. He started with IBM in 1999 in the Lotus Sametime group and specializes in Java-based technologies including WebSphere Portal and Lotus Expeditor. He has Java, Lotus, and WebSphere Portal technical certifications and enjoys passing that information on through conference sessions, technology demonstrations, and providing technical classes such as teaching Java programming. Sunil Patel is an Certified Consultant in IBM's Software Group specializing in WebSphere Portal and Collaboration technologies. Sunil works with Customers and Partners in the technical sales organization has contributed to 50+ articles, co-authored whitepapers and a Redbook. Currently, he works with IBM's core accounts in the Southwest Technical Sales organization.

Session Number: D20 Hands-On Lab: Creating Portal and Portlet Applications Rapidly Using Rational Application Developer Lab – Intermediate Anthony Fiorot, IBM Product Manager, Rational Application Developer Jaspreet Singh, IBM Software Engineer, Rational Application Developer In this hands on lab we will walk you through creating your first portal project / application and showcases the tooling support provided by Rational Application Developer (RAD) v7.5 Portal toolkit for creating, deploying and managing portal projects. The objective is to highlight the ease with which users can leverage these RAD capabilities to create and deliver end to end applications. Jaspreet Singh is Principal Software Engineer for Lotus brand within IBM Software Group. He is currently the Technical Lead for Portal Toolkit in RAD. His expertise is mainly in Portlet, Portal and Eclipse development domains. He has worked on technologies like J2EE and Web 2.0. He has a total experience of around 9 yrs, 4 of which has been with IBM. Content Track: What's New in WebSphere Portal

Session Number: N01 What's New in WebSphere Portal V6.1.x Lecture – Intermediate Rob Will, IBM Distinguished Engineer, WebSphere Portal The latest release of WebSphere Portal will contain a number of new features and capabilities extending its leadership in the Portal marketplace. This presentation will provide an overview of all these new capabilties. This session will just focus on just these new capabilities and assumes an understanding of WebSphere Portal V6.0. or V6.1. Rob Will ([email protected]), a Distinguished Engineer in IBM’s Software Group, is the Chief

Architect of WebSphere Portal. Rob has been a member of the WebSphere product development

team since the beginning working on both the WebSphere Application Server and WebSphere Studio

focusing on web applications. Rob's current responsibilities include architecture for WebSphere

Portal and Web Content Management. Rob joined IBM in 1981 and worked in VM/ESA development,

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System/390 Client/Server development, DCE development and Software Group strategy before

joining WebSphere.

Session Number: N02 What’s New in Lotus Forms

Lecture – Beginner Marty Lechleider, IBM Product Manager, Lotus Forms

Learn what's new with the latest release Lotus Forms and where the future direction of the technology is headed. In this session hear about Lotus Forms 3.5.1, the new Business Process Accelerator and a look at how content collected through forms can be easily analyzed with the new Content Analyzer. New capabilities in Lotus Forms 3.5.1 simplify the creation of forms based workflow applications. iWidget and Mashup support enables new innovative uses of the technology and also provides new integration options with other IBM products. In addition, you'll hear where the product is headed and all about the goals for this product. Session Number: N03 IBM Lotus Web Content Management 6.1 - What's new? Lecture – Intermediate Stefan Hepper, IBM WebSphere Portal and Lotus Web Content Management Architect The delivery of web content is a major use case for portals. With IBM Lotus Web Content Management IBM offers a product that covers the whole content life cycle in a web portal - from content creation, management via workflows to the delivery and archiving. With the new Version 6.1 there are new features available that help you to make the web content management process even better. This includes enhancements in performance, security with the inheritance model and the new contributor role, the authoring area, like active content filtering, as well as in the rendering area, with contextual links, and the public APIs, like custom workflows, library management, and versioning. In this session you will be quickly introduced to the basics of Lotus Web Content Management. It also covers these new features in detail and how they can help you in your use cases with code samples. We'll overview and demonstrate new major features introduced in 2009, including closer integration of Portal with WCM to enable seamless assignment of portal pages to WCM content, the new, JSR 286-based WCM rendering portlets with better performance and additional capabilities, improved in --- context search, Lotus Symphony integration, and the new Ephox Editlive Rich Text Editor. With this session, you will learn why you wish to upgrade quickly, or may consider to migrate to, if not already using, Lotus Web Content Management ! Session Number: N04

Want Portal Fast? Do it with PortalNOW! Lecture – Beginner

Jeff Seiffert, IBM Business Partner Technical Sales Francois Nasser, IBM Project Leader, IBM Software Services for Lotus

Does your organization need a basic content-rich Web environment - yet have limited budget, resources or skills to get started? IBM is pleased to offer proven prepackaged software solutions templates and services for IBM WebSphere Portal that handles the majority of requirements most companies have for a basic content portal. And with the template, the content-rich portal can be fully on-line in less than a month. No need for a grand design to solve all of your problems at once. Start simple, solve basic requirements, then extend to other areas as your enterprise business needs evolve. Session Number: N05

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Portal by the Hour: Leveraging Amazon Elastic Computing Cloud Services With IBM WebSphere Portal Solutions Lecture – Beginner Marshall Lamb, IBM Senior Technical Staff Member and WebSphere Portal Architect Steven Gerhardt, Ixion, LLC Mike Culver, Amazon Web Services The session provides an introduction into the new partnership and offerings from IBM Software Group and Amazon Web Services (AWS). Businesses can drive down significant infrastructure costs of portal projects by leveraging the pay-as-you-go model with IBM software products in the cloud. Find out the details from our resident expert who built IBM's Amazon Machine Images (AMIs) for WebSphere Portal and Lotus Web Content Management for delivery through the Amazon Web Services (AWS) cloud platform. This session will cover details on how to start and manage cloud instances, how to build your own AMIs or get started with one of IBM's ready-to-use images, and what works and doesn't work well in the cloud environment. We will cover the business value impact of utilizing cloud offerings such as AWS and demonstrate specific examples for WebSphere Portal and Lotus Web Content Management projects, including a customer case study. Marshall Lamb is a Senior Technical Staff Member and architect with IBM WebSphere Portal development. He primary areas of focus are large scale deployments, operations, high availability and scalability, and virtualization. He has served as the Chief Programmer on WebSphere Portal V5.0 and V5.1 and has led development teams on several other IBM Software products, including WebSphere Transcoding Publisher, WebSphere Host Publisher, and Communications Server. Marshall has been with IBM since 1991 after graduating from Vanderbilt University with Computer Science and Mathematics degrees. Session Number: N06 What’s New in the Mobile Portal Accelerator Version 6.1? Lecture – Beginner Brian Ricker, IBM WebSphere Portal Development Manager Van Landrum, IBM Mobile Portal Technical Sales Leader Mobile solutions are a key strategy for customers who want to do business faster and more efficiently, enabling seamless access and responsiveness to colleagues, customers and partners. Equally important, they provide an easy, cost-effective way for content and application providers to deliver revenue-producing content and services. In this session we'll cover the latest enhancements and technical strategy of the Mobile Portal Accerator (previously WebSphere Everyplace Mobile Portal). Learn how the Mobile Portal Accelerator easily extends WebSphere Portal with platform framework, development and rendering services to efficiently deliver scalable and personalized mobile solutions optimized for display across over 6000 mobile devices – worldwide. Understand the latest technical enhancements, roadmap, customer deployment examples, and resources you can leverage to effectively promote the advantages and technical details of mobile Portal solutions to your customers, service providers and partners. Session Number: N07 Collaboration using Content Standards Lecture – Intermediate Greg Melahn, IBM Software Content Architect Open Standards are making it easier to share content and improve collaboration. This session will provide an overview of relevant standards such as Content Management Interoperabilty Services (CMIS) and Open Social and demonstrate how these standard enable the use of content in enterprise applications.

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Greg Melahn has a deep background in leading software development with experience in a variety of products including operating systems, source code management, web content management, document management, and more recently IBM Lotus Quickr. In his career, Greg has seen the advent of open standards and has long been an advocate for applying these standards to content management. More recently, Greg has been part of the OASIS Technical Committee for Content Management Interoperability Services (CMIS). Session Number: N08 IBM Mashup Center: A Technical Deep-dive Lecture – Beginner Nicole Carrier, IBM Program Director, IBM Mashups John Boezeman, IBM Software Architect, IBM Mashups IBM Mashup Center is a lightweight mashup environment that supports rapid assembly of enterprise, personal, and Web content into simple, flexible, and dynamic web applications. This session begins with a quick overview of the key features and architecture of IBM Mashup Center. We will then dive into a comprehensive demonstration of building a mashup, including creating a new feed from an enterprise source, transforming and remixing feeds, developing and discovering widgets, wiring widgets together, and sharing mashups. We will also address how to handle key challenges like security for non-trusted widgets.

Session Number: N09 Tightly Integrate Cognos Data in WebSphere Portal Applications with IBM Dashboard Accelerator Lecture --- Beginner Jason Cornell, IBM WebSphere Portlet Factory Product Manager Luciano Silva, IBM WebSphere Portal Software Engineer Do you own Cognos and want to deliver your Cognos data via WebSphere Portal? Learn how Dashboard Accelerator supercharges the creation of rich, interactive applications integrating Cognos data, while providing tight integration with WebSphere Portal. Explore how Dashboard Accelerator enables you to combine data from Cognos with other repositories and back-end systems, makes Cognos data actionable and social by leveraging WebSphere Process Server and Lotus Connections and provides a customizable role-based user experience. Session Number: N10 New IBM Industry Toolboxes for WebSphere Portal Lecture – Beginner Rebecca Buisan, IBM Program Director, IBM Accelerators Stefan Liesche, IBM Senior Technical Staff Member, Portal and Accelerator Architect

Industry Toolboxes for WebSphere Portal http://www-01.ibm.com/software/websphere/portal/industry are designed to accelerate industry specific solution planning and delivery. The new Industry Toolbox offerings pair technology expertise with industry thought leadership to offer best-practice guidance optimized for the particular business you are in. You’ll see solutions showcased by other customers in your industry, obtain direction to concretely define and measure ROI and business value, and understand solution patterns. Attend this session to understand how to leverage the value these assets can bring to your deployments, from business value and justification to implementation practices.

Session Number: N11

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Sametime 8 - Unified Communication and Collaboration for WebSphere Portal Lecture – Beginner Marlon Machado, IBM Lotus Product Manager, Sametime Platform and Solutions IBM Lotus Sametime is the reference platform for communication-enabled business processes (CEBP), the underlying theme behind IBM's Unified Communication and Collaboration (UC²) Strategy. Sametime 8.0.2 provides a robust set of APIs that allow developers to enable Portal-based applications with real-time communications services. The upcoming release of Sametime 8.5 later this year will provide a new set of APIs based on AJAX and DOJO that will make it even easier to to build CEBP applications based on WebSphere Portal. This session will provide a primer about the integration strategies using the Sametime 8.0.2 APIs as well as and overview of Sametime 8.5 and its new Web 2.0 APIs. Session Number: N12 WebSphere Portal page builder features - empowering the user! Lecture - Beginner Ryan Smith, IBM WebSphere Portal Software Engineer We will explore the new page builder features in WebSphere Portal which empower end users as well as administrators to quickly and easily create and customize pages, visual style and layout, and share pages with other users. We will discuss the implementation behind these features, using dojo and AJAX to interface with Portal's public REST services, and will show how to easily extend these features to add your own content sources, page layouts and visual styles. Session Number N13 User Experience Optimization Initiative: Automating Web Analytics in WebSphere Portal Lecture --- Intermediate Richard Gornitsky, IBM Business Development Manager Stefan Liesche, IBM Senior Technical Staff Member and Portal and Accelerator Architect Today, IBM customers are demanding better integration between WebSphere Portal Server and Web analytic tools. They use site metrics to capture and measure user activity primarily to understand end user needs, behaviors and site usability so that portals can be better designed and targeted. In response to our customers requests, IBM created the IBM User Experience Optimization Initiative that teams IBM with leading Web analytic software companies (Coremetrics, WebTrends, and Omniture) to seamlessly integrate their products with the WebSphere Portal and IBM Software Group solutions, including IBM OmniFind, Lotus Quickr, and IBM Lotus Web Content Management. This session brings Web Analytics vendors together with session attendees to discuss and demonstrate how integration is performed, and foundation enhancements underway for future versions of WebSphere Portal that will make analytics solution integration even simpler and more seamless. Session Number: N14 WebSphere Portal Version 6.1 Enable for z/OS Lecture – Beginner Steffen Uhlig, Architect WebSphere Portal for z/OS and Lead Developer Active Site Analytics WebSphere Portal provides foundation architecture and role-based end user features comprising an onramp to Service Oriented Architecture. With the new capabilities announced for WebSphere Portal Version 6.1 and the strengths of IBM's flagship mainframe operating system z/OS, customers can build and maintain complete WebSphere architectures that include WebSphere Portal, Web Content Management services and much more. The ability of z/OS to deploy and manage all of these components in a single runtime environment along with the platform's legendary near zero downtime combine to provide the ultimate customer application hosting platform.

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Learn the technical details, innovations of the latest release, understand customer scenarios, recommended best practices, and an out look for future innovations to best manage your WebSphere Portal investment on z/OS from the WebSphere Portal for z/OS technical leaders. Based in the IBM Böblingen Lab in Germany, Steffen is the architect for WebSphere Portal for z/OS and lead developer for Active Site Analytics. Before joining the portal development team, he was a lab services consultant, focused on portal architecture and development. Steffen has a degree in Communications Engineering from the Mittweida University of Applied Sciences, Germany, and The Robert Gordon University, Aberdeen, Scotland. Session Number: N15 New Social Software to Drive Portal Adoption Lecture --- Beginner Ted Stanton, IBM Lotus Collaboration Expert Mark Harper, IBM Lotus Social Software Advocate In this session learn how the new features in Lotus Connections 2.5 can propel the usage and adoption of WebSphere Portal 6.1.x to an entirely new level; allowing users to discover expertise and connect to the right people to deliver results faster. See how we've taken the Communities to the next level, integrated micro-blogging, added a powerful wiki service, and provided personal file sharing for your professional networks. These new services can be easily integrated with existing internal or external portal applications to expedite business transactions and processes. Ted Stanton is a Lotus Collaboration Expert focusing on social software. Ted’s strong technical background that spans multiple IBM products allowing him to proactively work across technical teams to build collaborative solutions and help companies define and execute on their collaborative strategy. Previously, Ted was a Product Manager for Lotus Connections. Session Number: N16 What is new in WebSphere Application Server 7.0 and how to use it with WebSphere Portal 6.1.x Lecture – Intermediate Thomas Hurek, IBM WebSphere Portal Lab Services Consultant & Chief Programmer Fix Packs Marshall Lamb, IBM Senior Technical Staff Member and Portal Architect WebSphere Application Server 7.0 brings a large set of new exciting features. Major improvements have been implemented in the areas of intelligent management, simplified development, better performance and consumability. During 2008, WebSphere Portal 6.1.0.1 introduced toleration support for WebSphere Application Server 7.0. In this session we will take a look at the major new features of WebSphere Application Server 7.0 and if and how you can use them with WebSphere Portal 6.1.x. Topics discussed are the new standards support including J2SE6, J2EE5,and more, Security improvements (such as Multi Security Domains, Audit) Administration&Deployment (Job Manager&Admin Agent, Admin Console enhancements, WebSphere in the Cloud, support), platform performance including JVM improvements, and WebSphere Portal 6.1.0.1 and higher release Installation on WebSphere Application Server 7.0. Marshall Lamb is a Senior Technical Staff Member and architect with IBM WebSphere Portal development. He primary areas of focus are large scale deployments, operations, high availability and scalability, and virtualization. He has served as the Chief Programmer on WebSphere Portal V5.0 and V5.1 and has led development teams on several other IBM Software products, including WebSphere Transcoding Publisher, WebSphere Host Publisher, and Communications Server.

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Marshall has been with IBM since 1991 after graduating from Vanderbilt University with Computer Science and Mathematics degrees. Thomas Hurek is a software architect at the Research Triangle Park IBM development lab. Thomas has been in the Portal development team for 7 years - working on various components, including Security, Virtual Portals, ... In his current role he has the technical responsibility for Fix Packs and is working as a Consultant in the Portal Lab Based Services (SEAL) Team. You can contact Thomas at [email protected]. Session Number: N17 Extending the Reach of your Portal with OmniFind Enterprise Search 8.5 Lecture – Intermediate Andreas Prokoph, IBM WebSphere Portal Search Architect Improving employee productivity is a key reason that enterprises turn to WebSphere Portal for enterprise search requirements. The value of your Portal installation can be increased significantly by extending its reach to other valuable enterprise repositories, including Lotus Domino, relational databases, Microsoft Sharepoint, enterprise content management systems, and more. This session will focus on the integration of IBM's OmniFind Enterprise Edition 8.5 into the WebSphere Portal environment. After a brief OmniFind overview, it will outline integration topologies and the necessary steps to integrate OmniFind into a portal environment. It will discuss the various options on how to access OmniFind search through the portal, for example, the integration into the Portal Search Center and the Portal Search Engine Portlet. Another focus of the session will be on the Search and Indexing API (SIAPI) included in OmniFind and Portal. This Java API allows custom portlets and applications to access and search OmniFind collections, to provide seamless integration into an existing environment. The session will discuss basic SIAPI concepts and, in the context of a small sample application, will describe the necessary steps to develop a search application. We’ll include a product demonstration, and also an outlook on future directions of OmniFind and the roadmap for search will be presented. Session Number: N18 Agile BPM: Don’t just tell me, show me! Lecture – Intermediate Dave Manning, IBM Development Manager and Architect, Lotus Forms For the first time, Mashup technology is enabling business users can build simple, situational applications and prototype larger complex ones. In this presentation, we’ll see how IT groups can leverage IBM Mashup Center, Lotus Forms and Websphere Portal to reduce their IT backlog of simple, situational applications and dramatically simplify the requirements gathering process for larger enterprise ones. We’ll present a “walk through” to overview and show an agile development process that demonstrates the line-of-business prototyping an application using Lotus Forms Turbo and Mashups and then migrating it to a production environment using Websphere Portal, Websphere Process Server and Lotus Forms Server. Session Number: N19 Cloud Computing Lab - Deploying WebSphere Portal Server with Lotus Web Content Management on Amazon Web Services Marshall Lamb, IBM Senior Technical Staff Member and WebSphere Portal Architect Mike Culver, Amazon Web Services Lab participants will learn how to deploy and operate IBM WebSphere Portal Server and IBM Lotus Web Content Management on the Amazon Web Services cloud computing platform. In this session we will explore deployment approaches ranging from launching instances of pre-built machine images

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to "bare-metal" installations on a cloud server. Everyone attending the session will be given access to their own cloud Portal server which they can continue to use after the lab. Marshall Lamb is a Senior Technical Staff Member and architect with IBM WebSphere Portal development. He primary areas of focus are large scale deployments, operations, high availability and scalability, and virtualization. He has served as the Chief Programmer on WebSphere Portal V5.0 and V5.1 and has led development teams on several other IBM Software products, including WebSphere Transcoding Publisher, WebSphere Host Publisher, and Communications Server. Marshall has been with IBM since 1991 after graduating from Vanderbilt University with Computer Science and Mathematics degrees. Session Number: N20 Leveraging FileNet for Content and Collaboration Lecture - Intermediate MaryAnn Johnson, IBM Lotus Worldwide Web Content Management Sales Manager Jon Brunn, IBM Release Architect, Lotus Quickr A rich user experience demands the ability to deliver the right content in the right context to all visitors. Organizations currently managing key business information within FileNet can now extend their technology investment by enabling business users to easily create, reuse and publish corporate content within dynamic sites that deliver today's expected rich web experience. This session will present the integration points within Content Accelerator for WebSphere Portal, including Lotus Web Content Management and Lotus Quickr technologies, explaining how FileNet content (and its associated metadata and properties) can be reused, linked, cached and published within portal content based solutions.. You'll see a high level overview of the integration, business value, as well as a demonstration of the end user UI and an architectural tour. You will see how ECM content can be easily accessed from the desktop, from Lotus Notes, Sametime, Symphony and other applications and how ECM content can be navigated from the Quickr web UI.

Session Number: N21 Hands-On Lab: Getting the most out of Lotus Collaboration and Social Software in Portal Lab – Beginner Charlie Price, IBM Advisory Software Engineer Grigory Presayzen, IBM Advisory Software Engineer In this hands-on session we will explore a number of ways to integrate the latest Lotus products into WebSphere Portal including Lotus Domino, Quickr, Connections and Sametime. Each of these products has a number of integration points via Portlets, feeds and the new web application integrator solution.

Session Number N22 Making the Right Connections: Value, Methods & Best Practices for integrating Lotus Connections 2.5 and WebSphere Portal 6.1 Lecture – Intermediate Luis Benitez, IBM Certified Consulting Software Architect David Rosenfeld, IBM Certified Software IT Specialist This session will first look at the incredible value of teaming Lotus Connections and WebSphere Portal. We will follow with the various out-of-box technologies for integrating LC and WC, including portlets, iWidgets, REST calls, files access and integrated search. We will discuss what IS and IS NOT available, some best practices, and what is planned for the future. Finally we will look at ways to customize the integration, using Portlet Factory, and other development tools.

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Content Track: Business Impact Session Number V01 Come see the vision of a world class collaboration Portal today! Lecture – Beginner Mark Neumann, IBM Executive IT Specialist Come see the power of the IBM WebSphere Portal and Lotus Collaboration technology vision in action. See how WebSphere Portal working with Lotus Connections, Lotus Quickr, Lotus Forms, IBM Mashups, Lotus Sametime, Domino and Notes can help you solve real world business challenges. This session will be filled with live demonstrations of real world business examples, along with a discussion of the methods used to implement the solutions. See the possibilities for you to expand your portal solutions and grow your business! Session Number V02 The Real Scoop on why WebSphere Portal is #1 Lecture – Beginner Michael Craney, IBM Global Sales Leader, WebSphere Portal

This session will start with a short history of WebSphere Portal and address the question as to why WebSphere Portal consistently attains the top ratings and market share evaluations in the Portal market. The session will cover a brief overview of alternate portal products and focus on why buy rather than build a portal. We'll also talk about how customers are using WebSphere Portal to deliver value to their organizations and customers. Session Number V03 Creating the Roadmap for Success for Your Portal Kathryn Hoffman, IBM West IMT Business Value Assessment Leader Mary Byrd Nance, IBM Executive Consultant, WW Business Value Assessment Do you need to develop a roadmap for your portal initiatives so your organization maximizes the value from its portal? Do you have consensus in your organization on what to do first, or next, with a portal solution? In this session, we will share with you IBM's proven method to develop consensus and gain the maximum value from your portal initiatives. Learn how you can reap the greatest benefit from a portal solution. We will show you how to assess your portal initiatives to determine measurable value compared to ease of implementation, so you can help your project stakeholders reach a shared understanding of portal investment benefits - and develop a consensus about how to proceed by aligning Portal capabilities with business priorities and objectives Kathryn Hoffman is the Business Value Assessment Leader for America's West IMT. She has over 30 years experience in IT application development, focusing on enterprise business solution and has extensive experience with Document, Content, and Records Management Systems as well as Portal. Appointed by the Governor of California as a Member, and Past President, of the State Board of Professional Engineers and Land Surveyors. Mary Byrd Nance is an IBM Executive Consultant with the World Wide Business Value Assessment team. She is an IBM certified IT Strategy consultant with over 20 years of experience partnering with clients to create and implement IT-enabled business strategy.

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Session Number V04 Developing a Portal Vision Lecture – Intermediate Kathryn Hoffman, IBM Business Value Assessment Leader for America's West IMT Peter Funke, IBM Executive Consultant, World Wide Business Value Assessment Do you need to develop a vision of your first, or next portal release, so you can show key stakeholders the portal of the future? Do you need help portraying what the portal solution will look like for your organization? In this session, we will share with you, IBM's best practices for creating a working visualization model that represents the possibilities of your portal and the potential impact it can have on your organization. A Day-In-The-Life demonstration can enable you to visualize how a proposed portal solution can deliver value. This visualization approach can enable you to illustrate the value and show portal capabilities to a wider audience throughout your organization Kathryn Hoffman is the Business Value Assessment Leader for America's West IMT. She has over 30 years experience in IT application development, focusing on enterprise business solution and has extensive experience with Document, Content, and Records Management Systems as well as Portal. Appointed by the Governor of California as a Member, and Past President, of the State Board of Professional Engineers and Land Surveyors. Peter Funke is an IBM Executive Consultant with the World Wide Business Value Assessment team. He is a a recognized expert in Innovation Management, Business Portal, Websphere Portal, Knowledge Management, Process Reengineering, Sales Processes, Virtual Workplaces and Teamwork Protocols.

Session Number V05 How to Successfully Justify and Deploy Portal & Social Software in Your Organization Lecture – Beginner Kathryn Hoffman, IBM IBM Business Value Assessment Leader for America's West IMT Lowell Soffer, IBM Business Value Assessment leader for America's East IMT Ted Stanton, IBM

Web 2.0 is today’s hottest topic. Social Computing is changing the way IT develops and deploys portal applications, and how the end-user can leverage and interact with them. Need to learn how to create breakthrough business value with your portal by incorporating new Web 2.0 collaboration capabilities? This session will discuss Web 2.0, and IBM Portal and how it helps to make people more productive, and more collaborative. We’ll explore new Web 2.0 technologies and we'll analyze foundational elements that enable early successes with Web 2.0. This session will cover the types of business issues that are often confronted by clients when introducing social software to their organizational Portal We'll share real-world examples of how Web 2.0 is solving critical issues facing today's IT and user community.We will share best practice adoption efforts learned from hundreds of client deployments using Lotus Quickr and Lotus Connections. Topics to be covered include social network analysis (SNA), governance, metrics, using a Collaboration Center of Excellence to link to business strategies and goals, and client examples of critical success factors. Kathryn Hoffman is the Business Value Assessment Leader for America's West IMT. She has over 30 years experience in IT application development, focusing on enterprise business solution and has extensive experience with Document, Content, and Records Management Systems as well as Portal. Appointed by the Governor of California as a Member, and Past President, of the State Board of Professional Engineers and Land Surveyors.

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Lowell Soffer is the Business Value Assessment leader for America's East IMT, He has over twenty-

five years of diversified, innovative business experience in IT strategy, software deployment,

consulting services, finance and line operations. Session Number: V06 You are what you market: Leveraging new rules of marketing Lecture – Beginner Krishnan Hariharan, IBM Offering Manager, Lotus Web Content Management Nicole Carrier, IBM Program Director, IBM Mashups The power of the internet and new social technologies have shattered the pre-defined rules of marketing and created new avenues businesses can leverage to promote their products. Additionally, lines of business and marketing organizations are looking for new ways to reach prospects and generate leads. In this session, attendees will learn about some of the challenges that the evolution of the internet has introduced to marketing practices, and how they are leveraging new software tools and techniques to address these and even gain competitive advantage. We'll also share how Lotus Web Content Management and Mashup Center can help marketers improve content on every Portal or web page via blogs, wikis, targeted content personalization, and situational applications. Session Number V07 Getting Smart with Retail Portals to Address the Accelerated Shift in Buyer Behavior Lecture – Intermediate Brian Aylward, IBM Worldwide Portal Sales Leader David Rosenfeld, IBM Certified IT Specialist In order to succeed in today’s transitional economy, retailers must adapt to fundamental shifts in consumer behavior while continuing to lower costs and create future value. Smart vendor portals can and will create business value as a key component of enhanced supply chain operations. The use of WebSphere Portal, often in combination with WebSphere Commerce, in the development of vendor portals by major retailers throughout the world provides proof points for the focus of the Retail Segment has placed on enhancing vendor management and providing smarter merchandising and supply chain management. Portal segment technology, specifically Lotus Web Content Management (LWCM), has a long history of enhancing customer experiences that are being developed with WebShere Commerce. More recently strategies have been developed to extend LWCM into the Vendor Portal/Supply Chain experience allowing suppliers to manage and maintain content on their products within the retailers catalog. And WebSphere Portal itself can often be used to enhance the B2C environment by wrapping Commerce in Portal to offer additional capabilities to customers. Session Number V08 Building a Portal Delivery Roadmap: Paths to Success

Lecture – Intermediate Laura Jackson, IBM Practice Leader, IBM Global Business Services Gopal Sreeraman, IBM Executive IT Consultant

Most companies and their IT departments understand the power and flexibility of a Portal. However, companies struggle when it comes to laying out a pragmatic plan for their ambitious Portal programs. Lack of a broader Portal plan and poor execution frequently results in failures. This session aims at providing a coherent and practical thought process for building a Portal roadmap that you can successfully sell to the business and deliver on it. The IBM Portal Services Practice, part of Global

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Business Services has built several Portals across industries for our clients. We will step you through some of the key elements including business priority, available solution accelerators, organizational roadblocks, technical skills, portal estimation model and other end-to-end real world complexities we have encountered. Session Number V09 Extend the Business Value of Your Solution with Lotus Forms: Best Practices

Lecture – Intermediate Marty Lechleider, IBM Lou Sassano, IBM Attend this session to understand how organizations across mutlple industries are using Lotus Forms and other software from IBM to dramatically improve business processes. You'll hear how they were able to cut cost and streamline the process which resulted in them being better able to compete in their specific marketplaces. These case studies will drill into the suite of products from IBM that enable the automation of forms based business processes. It will also focus on the value of integrating Lotus Forms with WebSphere Portal and how the combination of products provides a highly effective front end for business process management. Session Number V10 Delivering Your Portal Solutions to Mobile Audiences: Best Practices Lecture – Intermediate Michael Craney, Worldwide Portal Sales Leader

Join this session to understand the business benefits, market trends, and most effective practices for extending your portal solutions to mobile audiences. The Mobile portal Accelerator gives mobile users, on virtually every web enabled mobile device, a highly navigable, rich web experience. Business services, content, and commerce applications can be accessed from virtually anywhere. Customers, partners, and employees can access the same open, web based integrated business services traditionally used on laptop and desktop computers provided through WebSphere Portal. Realize the advantages of productively building and extending personalized portal services to mobile audiences.

Content Track: Customer Case Studies and Industry Solutions

Session Number: S01 Children's Medical Center Dallas: A Portal Journey, Implementing Websphere Portal and

Enterprise Suite Accelerator

Lecture - Beginner Allen Roeseler, Group Manager, Children’s Medical Center Dallas

Take a look at how one of IBM's leading Healthcare clients is using Websphere Portal and Enterprise Suite Accelerator in their environment. Children's Portal is an easy to use Internet based system that enables access to information wherever you are, 24/7. Designed to improve communication, physicians can easily view patient information and lab results while employees have access to clinical information and email. In this session, Children's Medical Center at Dallas will discuss their Portal implementation, including their application of collaborative tools such as Lotus Sametime, Quickr, and Web Content Management, and will also share experiences/lessons learned in working with IBMs

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Portal infrastructure from design, development to production. Join us for an exciting inside story about a successful WebSphere Portal journey.

Session Number: S02 Empowering Customer Risk Management Services - the Liberty Mutual Portal Solution Lecture --- Intermediate Eric Grabowski Sr. Architect, Liberty Mutual Pooja Gupta, IBM The Liberty Mutual team has deployed a customer facing portal that streamlines delivery of information and self service risk management services to customers. Attend this session to understand the business drivers for this initiative, and how the Liberty Mutual project team accomplished their successful results. We'll demonstrate how this new portal application leverages the power of IBM Websphere Portal, along with AJAX technology to create a rich user experience to increase usability and customer satisfaction. This new solution, incorporating information from mainframe and data warehouse applications, now brings even more information to and services to the customer audiences. Understand the project implementation plan processes, lessons learned, and their vision for the future of this successful customer facing portal solution. Eric Grabowski has over fifteen years of experience in all aspects of information technology from networking hardware to software development. Eric holds a BS in Electrical Engineering Technology and is completing his MS in Computer Science at Boston University, as well as being a Certified

Information Systems Security Professional. Session Number: S03 UniGroup, Inc: Getting the most out of Lotus Web Content Management and WebSphere Portal – In the Real World Lecture - Intermediate Adam Axe, Lead Application Engineer, Enterprise Architecture, UniGroup, Inc This presentation will present the business drivers and details of an ongoing, multi-year project in which UniGroup integrated Lotus Web Content Management (WCM) services into an existing Websphere Portal and IBM Tivoli security environment. This implementation services multiple audiences including their home office campus, remote employees and their international agency family. 15,000 active users utilize their Portal solution, as the single point of entry for their day-to-day, system critical operations. Applications integrated to the portal solution include Lotus Domino, Portal Search Engine, Host-On-Demand, custom self-service user administration and applications, Tivoli Access Manager, Tivoli Directory Server, and more. WCM is responsible for 90% of the production, business-critical documentation necessary for Unicredit employees and agencies to conduct their business. Attend this session to learn project management and implementation strategies, also lessons learned that have guided this successful portal solution. Adam Axe has been with UniGroup for 10 years, and has been involved with the implementation of WCM since its consideration for installation two years ago. Currently, we are conducting the second post-implementation project to take advantage of the more advanced features now that the user base has become accustomed to the product.

Session Number: S04 Synchronizing and Harmonizing WebSphere Portal with Lotus Quickr, Lotus Connections and WebContent Management using WebSphere Portlet Factory at ADP Lecture – Intermediate Usman Memon, Streebo

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Amit Patel, ADP IBM customers that are looking to integrate WebSphere Portal with other team collaboration or social networking solutions such as Lotus QuickR, Lotus Connections and/or Lotus Web Content Management often struggle with choosing the correct integration approach. This session walks you through the various integration options available including automated construction of portlets using WebSphere Portlet Factory. The session takes a case-study approach in which Portal customer customer (ADP) will share their integration use-cases, results, and will include an in-depth discussion of integration challenges. Presentation further explores builders and patterns available to Portal developers and closes with best practices on harmonizing the IBM portfolio with WebSphere Portal. . Session Number: S05 Being Connected is Good Business: Cisco Systems Small and Medium Business (SAMBA) portal solution Lecture – Intermediate Akhil Aggrawal, Cisco Systems Attend this session to understand the business drivers, architectural designs, and implementation results of the Cisco Systems Small and Medium Business (SAMBA) portal solution. SAMBA, built leveraging WebSphere Portal, WebSphere Application Server ND and XD and IBM Tivoli Composite Application Manager (ITCAM) was launched last year and delivered the first stage of the next generation platform for Cisco.com, with extended personalization, adaptivity, and collaboration capabilities. Over time, the capabilities will roll out to other parts of the US site, to country sites and internally to all employees, through the new Communications and Collaboration platform. See how this solution is transforming how Cisco Systems develops and nurtures their next generation of customer and partner relationships, and understand their vision for the future. www.cisco.com/go/smb Session Number: S06 Going from 40,000 to 1,000,000 Portal Users: The OAG of Texas Experience Lecture – Intermediate Nei Mueller, IT Architect, Office of the Attorney General of Texas Chris Goertz, IBM This presentation describes the Child Support Division of the Attorney General of Texas experience in going from 40,000 to 1,000,000 registered portal users and from 400 to 20,000 concurrent sessions. Attend this session to hear directly from the implementation team the details of the planning, and delivery of a multilingual WebSphere Portal based solution. Details will include integration of mainframe and distributed platforms and an array of technologies, including TopSecret, EntireX, DB2, LDAP, and more. The presentation will also detail the coding, infrastructure, functional and stress tests strategies and tools used to support building and testing this solution, including Wily Introscope, Load Runner, Rational Application Developer, Rational ClearCase, Rational Build Forge and Cruise Control. Post implementation results and lessons learned along the journey will also be presented. Nei Mueller is an IT Enterprise and Portal Architect at OAG Texas. He has over 27 years of experience in the planning, leading, designing, implementing, integrating and optimizing IT systems. He has providing technical and consulting guidance to innumerous portal projects across the agency for the last 6 years. He is now involved in a WebSphere and portal driven enterprise-wide Service Oriented Architecture project.

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Chris Goertz is a Certified Consulting I/T Specialist in IBM Global Business Services. He has over 25 years experience in application development and integration. For the last 6 years he has focused on WebSphere Portal projects and has performed as Lead Architect, Lead Systems Engineer, Performance Architect and Project Lead for numerous portal solutions. His professional experience in portal includes architecture, application design, development and integration, infrastructure design, performance analysis, and operations using WebSphere Portal, Service Oriented Architecture, and the Rational Development Suite. Session Number: S07 Delivering Highly Effective Results and Building for the Future: - the College.gov Portal Solution Lecture - Intermediate Terry Woods - Employee View Intranet Sandy England - College.gov Internet In FY 2008, Federal Student Aid delivered or supported the delivery of approximately $96 billion in grant, work-study and loan assistance to almost 11 million postsecondary students and their families. In addition the organization serves a multitude of internal customers. Attend this session to understand how this organization leverages WebSphere Portal and Lotus Web Content Management services to simplify their web presence, align it with their business goals of increasing financial aid awareness, building relationships with students and trading partners, and create an environment where customers don’t have to “shop” for services. See how the results have centralized web assets, provides integrated views of data from multiple systems across the enterprise,

also a rich user experience, social networking, and pro-active delivery of data to customers.

Session Number: S08 Customizing Your Portal Theme, a Case Study of a High Volume, Client Facing, Financial Portal at Royal Bank Canada (RBC) Lecture - Intermediate Geoffrey Peart, RBC Learn the business drivers and applications integrated to meet the requirements of the Royal Bank Canada portal solution. We’ll overview the goals of the project, accomplishments and next steps in our Portal project deployments). During this project this team has made extensive use of he customization entry points WebSphere Portal provides within the platform and component architecture. We’ll share specific details around efforts to develop and customize a specific portal theme for this complex, client facing, high volume, financial web portal; which included the requirement to migrate data from a legacy custom platform. This effort included optimizing theme performance; providing a continuity of client experience; delivering all existing functionality on the new platform; maintaining flexibility of the theme deployable; and delivering theme ready to provide future functionality. See how this team was able to address these requirements with specific modifications to the out-of-the-box theme; a redesign of the side navigation to support a complex business driven style; creation of a mechanism to allow dynamic changes to the theme policy on a single page; engineering several features into the theme to capture and reuse data from the session, request and portlet data to empower navigation parameters, and maintain contextual information about clients; extending the default theme policies to express extended layout information; externalizing internationalized theme content including navigational data; introducing powerful page parameters to influence theme/navigational; and much, much more. Geoffrey Peart, Senior Technical Systems Analyst, has been working with with J2EE to build Portals for over a decade. His experience includes building custom Portal platforms for developing rich media applications for mobile phones, and most recently, migrating an entire client retail online

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banking application on to WebSphere Portal. My role in this project was as Technical Lead for the Portal Aspects of the Project, including Lead Designer/Developer for our custom Theme. Session Number: S09 To be Announced Session Number S10 State Farm: Addressing Multiple Channel requirements with WebSphere Portal Lecture - Intermediate Burt Lappe, Systems Analyst, State Farm Garrand Carroll, IBM WebSphere Portal IT Specialist Attend this session to understand the business objectives and success points of this solution. See how this organization is able to provide a consistent and personalized user experience within each State Farm business channel. During this session we’ll cover the goals of the portal projects, including: a B2C (Customer) site, designed to replace a legacy platform, and create a customized Agent Locator service. Deliverables also include the creation of a customer-facing Micro-Site (web presence) for each Agent’s offices. The team also enhanced their web content management capabilities, and provided a personalized and customizable web front end to corporate information and processes. They’ll also share specific implementation points that included IBM Message Broker, IBM DB2, IBM WebSeal and IBM WebSphere Process Server. Burt Lappe is a Systems Analyst at State Farm. Burt has been heavily involved in the implementation of the J2EE/WebSphere and Portal architectures at State Farm. His experience lies more within the development aspect of these technologies. However, as a result of the many dependencies that occurred during these project implementations, he is very aware of the core fundamentals of the infrastructure architectures as well. Garrand Carroll has been with IBM for over 10 years working as Technical Sales for Lotus. He has a strong background in core Lotus software (Notes/Domino) and been working with WebSphere Portal for the last 4 years. He has been helping with larger Enterprise customers during this time with industry skills in Insurance and Manufacturing.

Session Number: S11 Portals are not just about technology – the Harley-Davidson Story Lecture - Intermediate Tony Re, Director - Global Information Services, Harley-Davidson Garth Mohr – Global Information Services, Harley-Davidson

Understanding how other customers are using WebSphere Portal to enable their business to achieve results that will set them apart from their competition. In this session, Tony Re of Harley-Davidson will tell their success story about the journey to better enable their business to support their customers in real-time and in the context of how they work. Mr. Re is Director of Global IS with responsibility for Sales, Marketing and CRM Applications development. He has been involved in several strategic initiatives at Harley-Davidson, most recently focusing on customer facing applications. He is leading the charge in the portal, content and web presence areas and championing the development and implementation of Harley-Davidson’s Global Dealer Portal and Global Web Presence initiatives. Tony has over 25 years of experience in IT, working with Manufacturing, Retail, Wholesale Distribution and Transportation. He has been with Harley-Davidson for the past 13 years and rides a

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100th Anniversary Ultra Glide. He was a recent speaker at the 2009 IMPACT conference in May and spoke last year at the 2008 IMPACT conference as well. Session Number: S12 To be announced Session Number: S13 Scaling Portals Globally: The Growth of Manpower Direct Talent as a World Wide Portal Platform Lecture – Intermediate Ken Rheingans,Director, Global Solutions Delivery, Market Advantage Team Joey Bernal, Executive Consultant, IBM Software Services for Lotus Manpower is an industry leader offering employers a range of services for the entire employment and business cycle including permanent, temporary and contract recruitment; employee assessment and selection; training; outplacement; outsourcing and consulting. With a footprint of nearly 4,200 offices in 82 countries and territories, Manpower provides local, national and global companies with the experts who understand market-specific labor customs, regulations, tax laws and economic trends. Helping to support this global workforce is Manpower Direct (www.manpowerjobs.com). Direct Talent currently has about 3MM registered users and is poised for growth up to 100MM registered users. Included in this presentation will be an overview of the products, processes, and people that support this effort and some of the features that help manage the tremendous daily volume. Listen to some of the growing pains that Direct Talent has experienced with the evolution of a global portal. Some additional aspects that will be discussed include, planning for extreme scalability and five 9's of availability. Management of a multi-cell architecture. Using virtual portals to support over 40 countries

and climbing, and search engine optimization (SEO) to help drive the right traffic. Session Number: S14 Zero to Production in 6 months: A Blue Cross Blue Shield of Florida member portal success story Lecture Lisa Crawford, Director, Web Development,Blue Cross Blue Shield of Florida (BCBSF) Glenn Kline,Technical Director, Portal, Perficient Inc. Blue Cross Blue Shield of Florida (BCBSF) is the leading health insurance provider in Florida with over 4 million members. Attend this session to learn how BCBSF went from project inception to production for their member portal in 6 just months, and then delivered major capability releases quarterly thereafter. The session will discuss key contributing success factors and pitfalls to avoid when delivering mission critical portal solutions and how BCBSF leverages portal technology to deliver an industry leading solutions to their members. The member portal, implemented jointly by BCBSF and IBM business partner Perficient, is a model project for how and why to use portal technology. The solution combines key out of the box capabilities with custom integration points allowing a large member population to access claims, benefits, compare prescription drug prices, obtain member health statements, benefits booklets, and ID cards and more. Additionally, many other integration points have been implemented including providing single sign on and deep tool integration with external vendors and partners and delivering a member view for internal customer service representatives.

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Lisa Crawford is a director of web development for Blue Cross Blue Shield of Florida. Lisa has over 15 years of leadership experience and is currently responsible for a majority of BCBSF's internet presence as the solution lead for 20 different mission critical portals and applications including the BCBSF member portal. Glenn Kline is a technical director for Perficient's IBM WebSphere Portal practice. With over 9 yeas of enterprise portal experience, Glenn has lead numerous successful portal efforts for many customers including BCBSF's member portal. Session Number S15 Think Global: How Bunge Limited Leverages Websphere Portal to Connect Employees Around The Global Lecture – Intermediate Manuel Cerqueiro, Manager, Global Portal Program, Bunge Josh Rothmel, Sr. Project Manager, Perficient Bunge http://www.bungenorthamerica.com/ is a leading global agribusiness and food company with over 25,000 employees at more than 450 facilities in 30 countries. A Fortune 500 company, with over $52 billion in annual revenue, Bunge is the world’s largest oilseed producer and a global leader in fertilizer and food products. In this session, learn how Bunge harnessed the power of Websphere Portal to create a unified yet decentralized intranet portal environment for Bunge is semi-autonomous operating companies around the globe to distribute news, share information, run business applications and integrate with Bunge’s back-end systems. Even though each portal in the Bunge portal environment has been customized with its own look and presented in the user’s native language, via a centralized infrastructure, all portals share a catalog of portlets that enables inter-operating company communication, collaboration and knowledge sharing. Learn how Bunge manages a 1,000+ page portal environment on a global scale to a global audience. Manuel Cerqueiro; Director, Global Portal Program, Bunge Limited.Manuel is in charge of the team developing, implementing, and supporting Bunge's global intranet. He's been at Bunge for over 4 years, and has overseen the program since its inception. Prior to Bunge, Manuel worked as a Management Consultant in the US, and as Country Manager and as Operations Director for a mobile services/technology start-up in Europe. Manuel received his BS in Electrical Engineering and MS in Computer Engineering from SyracuseUniversity, and his MBA from MIT's Sloan School of Management. Josh Rothmel; is Senior Manager, Perficient, an IBM Business Partner, with significant experience leading the execution of large and complex portal implementations. For the last four years, Josh has led a Perficient team that has helped Bunge design, implement and operate their global intranet used by all Bunge employees. Session Number S16 Wawanesa Broker Portal ... How it was Built Lecture – Intermediate Ren DaCosta, Senior Architect,Wawanesa Mutual Insurance Company Karin Modotto, IBM Software Consultant, IBM Canada Maan Mehta,Practice Lead, entier

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The Wawanesa Insurance Broker Portal has been built for Insurance Brokers in Canada who sell Wawanesa insurance, and is also used by Wawanesa regional staff to support the Insurance Brokers. The solution is based on WebSphere 6.0 and also uses Lotus Web Content Management 6.0 to manage the static content The overall solution is integrated with 2 different LDAPs (using Microsoft Active Directory), a SQL Database containing other site content, and a Wawanesa custom-built .Net based document repository. The portal went live Mid-May 2009 and will support an estimated 10,000 users across Canada by end of June 2009 when the rollout is complete. What we will cover in the session is the following: 1. Broker Portal Solution Overview from a Business, Information, Application and Technical Architecture perspective 2. Present the different portlet development facilities used in the solution; portlet factory, Puma, JSF, out of the box portlets, use of AJAX to enhance the usability of the site, caching to enhance performance, and custom logging to enable reporting of site statistics. 3. Present the technical challenges and resulting solutions, including content syndication in the Content Authoring environment; virtual portal environments, the use of realms as the solution is using 2 different Active Directory instances; and other multiple Active Directory integration challenges. 4. Present the challenges of managing and synchronizing 4 portal environments (Dev, Test, Staging, Production) through a project lifecycle as well as during a staged rollout from the old Broker Site to the new Broker Portal. 5. Present the security model supporting the solution and how decentralized Portal User Creation and Management was provided to User Administrators in the Insurance Broker Companies without introducing any Access Management software into the Broker Portal Solution. 6. Discuss the resource skills needed to develop the solution during the project and the skills needed to support the environment and solution on an ongoing basis. Karin Modotto works as a consultant in the Portals, Web Content Management and eForms practice at IBM Canada. Karin has 27 years of application development experience in wide variety of industries including Insurance, Financial Services, Public Sector and Telecommunications. For the past 9 years Karin has implemented Portals and Web Content Management solutions for her clients working in various roles including Project Manager, Business Analyst and Portal Strategy Consultant. Session Number S17 Network Services Company: Using portal and Collaboration to Bring Value Lecture – Intermediate Paul Roche, CIO Network Services Company Michael Porter, Principal, Portal and Collaboration Solutions, Perficient In a continuing effort to deliver value-added services and provide access to timely and relevant information, Network Services wanted to provide its employees, members and customers a central place with personalized access Network Services' applications and information. They also wanted to provide self-service collaboration tools and automate the submission of key forms. Network Services teamed with Perficient, an IBM Premier Business Partner, to deploy IBM portal and collaboration software, including WebSphere Portal Server, Lotus Web Content Management, Lotus Quickr and Lotus Forms. The first of two portals deployed focused on enabling business user management and publication of content for Network Services' public website (http://www.nsconline.com), including information about customer segments served, products and services provided, and member organizations. Among other benefits, the new portal improved the time-to-market for company information and placed real-time control and ownership of content in the hands of business users.

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Deployed in a matter of weeks, the second portal focused on providing members a secure, central point of access to their applications, reports and content with single sign-on and member self-service management of their user accounts. The portal provided members more efficient access to the applications and information most relevant to them while reducing administrative costs through delegated user administration. This new portal and collaboration platform based on IBM software is key to realizing Network Services' goals for reducing cost, empowering self-service, improving time-to-market, and improving member and customer satisfaction. Session Number S18 Improving Home Care through Portal Technology- The Visiting Nurse Services of New York Portal Solution Lecture - Beginner Robert Orlando, Project Manager, Application Development Ram Vundecode, Portal, SOA Solutions Architect & Specialist VNSNY http://www.vnsny.org/ is the largest non-profit home health care agency in the US providing services for over 130,000 patients and over 2M home visits per year. This session describes how VNSNY leverages WebSphere Portal as the conduit for better communication and collaboration between the Agency and their physicians, patients and caregivers. Robert Orlando has worked for the Visiting Nurse Service of New York for almost 18 years. In that time he has held several Information Technology positions, including the current one as Development Manager for SOA projects. He recently implemented a Physician Web portal using standards-based technology for Plan of Care management. In 1998 Robert earned his Master’s degree in Information

Systems from Pace University, New York.

Session Number S19 To be announced

Content Track Birds-of-a-Feather Sessions

Session Number: G01 Priority Requirements Discussion: WebSphere Portal solutions

Leader: Bill Swatling, IBM Program Director, WebSphere Portal and Lotus Web Content Management

Bring your top requests and discuss with your colleagues and the IBM product team. Take advantage of this opportunity to directly influence the future directions of IBM portal solutions. Session Number: G02

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WebSphere Portal Support and Fix Pack Strategy Leader: Thomas Hurek, IBM WebSphere Portal Chief Programmer, Portal Fixpacks Attend this session to obtain an overview on the strategy for WebSphere Portal Support and Fix Packs. We start at the basics discussing Support Offerings and Lifecycle, PMRs and APARs. From there we’ll take a look into the tools you can use to easier fix issues with WebSphere Portal as the IBM Support Assistant and Fix Central. After learning about the currently available support and fix packs for WebSphere Portal we will take a look at the future strategy - e.g. when the next fix packs are planned and what additional software and hardware we are currently looking into. We like to hear your feedback and experiences on WebSphere Portal Support and Fix Packs to further improve WebSphere Portal for you. Session Number: G03 How to Manage Portal Pages with Lotus Web Content Management Leader: Stefan Hepper, WebSphere Portal and Lotus Web Content Management Architect Would you like to see portal pages managed via Lotus Web Content Management (WCM)? Have an approval workflow attached to them, include versioning and be able to easily syndicate them to the production server? If yes, this Birds of a Feather session is for you. In this sessoin we would like to discuss with you want requirements you would like to see addressed for managing portal pages via WCM. We'll also provide you with our thoughts and future directions on this topic. Session Number: G04 Portal Migration: Present, and Future; A general discussion Leader: Rob Holt, IBM WebSphere Portal Engineer and Migration Technical Lead This Birds of a Feather session will be a candid discussion to gather customer feedback on experiences with the WebSphere Portal Version 6.1 migration and discuss any issues or questions if a migration is being planned. The session will also discuss how customers would like to see the migration process evolve into in future versions of WebSphere Portal. Session Number: G05 Public Portal Sites and Search Engine Optimization Leader: Andreas Prokoph, IBM WebSphere Portal Search Architect Customers are increasingly presenting their portal services to public consumer audiences. And one of the crucial items supporting their deployments is: how good will their search results be when reached by Internet Search engines like Yahoo and Google. Attend this session to discuss your experiences, understand the options and future directions supporting search engine optimization of public portal sites. Session Number:G06 WebSphere Portal User Interface Development Leader: Ryan Smith, IBM WebSphere Portal Software Engineer and Technical Lead This session will give customers a forum to collaborate with WebSphere Portal product developers to express what hinders or expedites their Portal user interface development, and share the development techniques they are using to successfully create a UI that is both accessible and attractive to their users. Session Number: G07 Tools, Tools. Tools! Leaders: Jason Cornell, IBM WebSphere Portlet Factory Product Manager Anthony Fiorot, IBM RAD Product Manager

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Lotus and IBM provide a rich suite of tools to help you integrate your business with our extensive enterprise and desktop rich client solutions. Whether you use Lotus Widget Factory, WebSphere Portlet Factory or Rational Application Developer, etc. This BoF is for tools users. Let's talk about what works and what does not and where you would like to see more features or integration. Session Number: G08 Lotus Forms - Features and Futures Leader: Marty Lechleider, IBM Product Manager, Lotus Forms Provide feedback to the Lotus Forms product team and learn about the current set of product goals and roadmap. Session Number: G09 Introducing TransWCM Leader: Richard Gornitsky, IBM Business Development Manager A new initiative has been created called TransWCM which stands for transitioning your current Web Content Management to Lotus Web Content Management. This initative helps customers to elevate their web content management (WCM) experience through LWCM in conjunction with specialized services from our business partners. Various key business partners have join this initiative and provided tools/frameworks that provide seamless migration/integration from competitive WCM to LWCM. This session brings TransWCM partners together with session attendees to discuss common scenarios and achievements accomplished. We will also explore what future directions we are taking to make that integration/migrations simpler and seamless. We’ll also seek your feedback to validate some of our innovative ideas regarding future direction. Session Number: G10 WebSphere Portal @Home Leader: Ken Polleck, Consulting Practice Manager, IBM Software Services for Lotus A modification of a common quote is "Those who can, do; those who can't, MANAGE." Setting out to prove this wrong, Ken Polleck, the manager of IBM's WebSphere Portal consulting practice, built his own home automation Portal. Imagine web services to your thermostat; portlets showing video of your front door; Portlet Factory display of your electrical usage, alerts when your mail arrives, and playing your music library over your whole house audio--all on a Portal. Come hear Ken describe his personal development experience, leveraging the advice of his team of technical gurus in IBM Software Services. Share your ideas and feedback regarding the evolution of portal framework services in your work and ‘everyday’ activities. Session Number: G11 WebSphere Portal Staging to Production – Approaches and Experiences Leaders: Marshall Lamb, IBM WebSphere Portal Architect David Eyerman, IBM Executive IT Architect Several proven practices are available for administrators to move applications from test to production systems. In this discussion we’ll survey the common options and patterns, future directions and seek your experiences and requests to further streamline test to production services. Session Number: G12 User Experience Optimization Initiative (UEOI): Leveraging Portal Web Analytics - Today and Tomorrow… Leader: Richard Gornitsky, IBM Lotus Business Development Lead

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Attend this session to discuss your objectives with the team leading the UEOI project, with goals to improve your organization’s ability to effectively work with portal analytics information to optimize your portal’s effectiveness. Special Session: Meet the Architect’s Panel: October 15, 2008

Question and answer panel discussion with IBM WebSphere Portal and IBM Software

Group Product Architects: You've had the opportunity to see, learn and obtain hands-on experience with the latest WebSphere Portal based products, solutions and technical strategies. And enhance your knowledge and skills to plan and manage your Portal implementations to grow your business. Attend this session for a lively, interactive panel discussion and share your experiences, insights and strategy questions with your conference colleagues and the IBM WebSphere Portal and IBM Software Group product lead Architects and Software managers. You won't want to miss this session to add to your technical knowledge and deliver optimized IT solutions enabling you to further grow and innovate your business. Panel Members: To be announced. Round-table Topic Lunch Discussions

For many attendees, one of the Conference highlights is the opportunity to participate in topic-based discussions with fellow attendees and customer, IBM partner and product team experts. To facilitate these discussions, the conference is setting aside certain tables for “Round-table Topic Lunch Sessions”. Each day, sets of lunch tables in will be reserved for groups of attendees with similar interests to engage in focused conversations. You can identify the reserved tables by the sign placed in the middle of the table. The sign will indicate a topic of interest. We encourage attendees with an interest in that topic area to sit at the table and participate in the discussion. This is a great way to exchange ideas, learn from the experience of peers, and provide input and suggestions for future directions. Topics of Interest signs that you will find will include: Portal Administration Portal Analytics Portal Development tools Portal Performance Portal Security Web Content Management Document Management Dashboards and KPI’s Mashup applications Mobile Portals Portal Governance Approaches Self Service Social Software Portal Standards: JSR 286, WSRP 2.0 Web Site Design Web 2.0 Development

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zSeries and z/OS

Please note that this information is subject to change. Reference the IBM Excellence Conference 2009 – Americas web site for updates and additional conference details: www.ibm.com/training/us/conf/portal


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