Continuation Training Record Keeping
Meet the challenges of
Ilka Wolf, Marketing & Sales
Meet the Challenges of Continuation Training Record Keeping WATS 2009
Continuation Training
Human Factors TrainingRelevant TechnologyProcedures
Meet the Challenges of Continuation Training Record Keeping WATS 2009
Authority Requirements
Who: Certifying Staff, Category B1 and B2 Support Staff … and all others
When: Every 2 years
Duration: Sufficient Syllabus: DependsContent: Individual
Meet the Challenges of Continuation Training Record Keeping WATS 2009
Record Keeping: EASA Requirements
AMC 145.A.35• (e): List all staff and when training will take place,
its elements (…) and that it was carried out (…)• (j/1): Records must contain a minimum of
information, e.g. personal and qualification data• (j/3): It must be ensured that records cannot be
altered in an unauthorised manner (…)• (l): Certifying staff shall produce their
authorisation to any authorised person within 24 hours
Meet the Challenges of Continuation Training Record Keeping WATS 2009
Non-Compliance - Consequences
• Individuals must “recertify” their qualification
• Operation is subject to additional rules and regulatory oversight – please the authority!
• EASA certification can be withdrawn
• Lose contracts and customers
Meet the Challenges of Continuation Training Record Keeping WATS 2009
Record Keeping Compliance: What are the business problems to be solved?
1. Expiry Dates of every authorization in connection with employees needs to be tracked
2. Multiple methods for tracking expiration of a technician’s currency
3. Any complexity of continuation training syllabus
4. No clear assignment of responsibilities
5. Communication challenge
Meet the Challenges of Continuation Training Record Keeping WATS 2009
How can software with automation functionalities improve and facilitate the Training Record Keeping Process?
• Standard Method for monitoring employee qualifications / Have all information in one database
• Quick access to records for everyone. Clear data structure and transparency.
• Automated Workflows– Service Bulletin Workflow (with confirmation that info has
been read)– Authorization Renewal Workflow / Compliance Cycle
Meet the Challenges of Continuation Training Record Keeping WATS 2009
Authorization/ Qualification
Recurrent / Continuation
Training
Compliance Monitoring
Reporting/ Currency Queue
RenewalWorkflow
Update License / Qualification
Automated Currency / Expiry
Date Updates
Setup / Rules
Compliance CycleData Flow and Rule Setup
Meet the Challenges of Continuation Training Record Keeping WATS 2009
For what do we need the workflow?
• Notifying employees in advance.
• Centralizing the ‘open’ renewal items.
• Automate the extension of expiry dates.
• Define workflow steps according to your business process.
Compliance CycleRenewal Workflow (1)
Meet the Challenges of Continuation Training Record Keeping WATS 2009
Compliance CycleRenewal Workflow Example (2)
3.
Engineer is notified by
systemX Days prior to expiry…
QA gets request
Manager gets renewal request
Authorization extended
Sends renewal request
Organizes Training, correspondence with authority – Approves (or rejects) renewal
Endorses request
1.
2.4.
Meet the Challenges of Continuation Training Record Keeping WATS 2009
• Engineers get e-mail alerts from the system.They can logon to their Web Account and monitor their authorizations:
Compliance CycleRenewal Workflow Example (3)
Meet the Challenges of Continuation Training Record Keeping WATS 2009
• The MQA’s and Managers see the ‘open’ licenses for multiple Engineers:
• When approving the renewal, the expiry date is updated by the system for the previously defined period (e.g. 2 years).
Compliance CycleRenewal Workflow Example (4)
Meet the Challenges of Continuation Training Record Keeping WATS 2009
Thank you!