8/14/2019 Customer Service Quotes.pdf
1/53
You NEED To Hang InYour Office
http://www.desk.com/8/14/2019 Customer Service Quotes.pdf
2/53
http://www.desk.com/8/14/2019 Customer Service Quotes.pdf
3/53
The goal as a company is to have customerservice that is not just the bestbutLEGENDARY.
Sam Walton, Founder of Wal-Mart
#DeskQuote
http://clicktotweet.com/7Q6lchttp://www.desk.com/8/14/2019 Customer Service Quotes.pdf
4/53
It is notthe employer whopays the wages. Employers
only handle the money...
It is the
customer who
pays thewages.Henry Ford, Founder of Ford Moto
#DeskQuote
http://clicktotweet.com/ve9cchttp://clicktotweet.com/ve9cchttp://www.desk.com/8/14/2019 Customer Service Quotes.pdf
5/53
Kind words
can be shortand easy tospeak, buttheir echoesare truly
endless.Mother Teresa
#DeskQuote
http://clicktotweet.com/fBXl5http://www.desk.com/8/14/2019 Customer Service Quotes.pdf
6/53
If you work justfor money,
youll NEVERmake it, but ifyou love what
youre doingand you always
put thecustomer first,
success will beyours.
Ray Krock; Founder of McDonald
#DeskQuote
http://clicktotweet.com/dpV4Zhttp://www.desk.com/8/14/2019 Customer Service Quotes.pdf
7/53
We see our customers as invited guests to a party, and we are thehosts. Its our job every day to make every importantaspect of the customer experience a little bit better.
Jeff Bezos, CEO of Amazon.com
#DeskQuote
http://clicktotweet.com/0Huy3http://www.desk.com/8/14/2019 Customer Service Quotes.pdf
8/53
Your most unhappycustomers are your
greatest source oflearning.
Bill Gates, Founder of Microsoft
#DeskQuote
http://clicktotweet.com/f3K5Ehttp://www.desk.com/8/14/2019 Customer Service Quotes.pdf
9/53
A man
without asmiling
face mustnot open
a shop.Chinese Proverb
#DeskQuote
http://clicktotweet.com/MLRgu8/14/2019 Customer Service Quotes.pdf
10/53
Do what you do so
well that they willwant to see it againand bring their
friends.Walt Disney, Founder of Disney
#DeskQuote
http://clicktotweet.com/lbp4bhttp://clicktotweet.com/lbp4bhttp://www.desk.com/8/14/2019 Customer Service Quotes.pdf
11/53
Peoplebefore
profit.Bonobos NinjaCustomer Service
Motto
#DeskQuote
http://clicktotweet.com/7inbP8/14/2019 Customer Service Quotes.pdf
12/53
Be everywhere, doeverything, and never failto astonish thecustomer.Macys Motto
#DeskQuote
http://clicktotweet.com/kDBJMhttp://clicktotweet.com/kDBJMhttp://www.desk.com/8/14/2019 Customer Service Quotes.pdf
13/53
Our mission statement abouttreating people with respect anddignity is not just words but a
creed we live by every day. Youcant expect your employees toexceed the expectations of yourcustomers if you dont exceedthe employees expectations of
management.
Howard Schultz, CEO Starbucks Coffee
#DeskQuote
http://clicktotweet.com/3yUfvhttp://www.desk.com/8/14/2019 Customer Service Quotes.pdf
14/53
The best way
to findyourself is tolose
yourself inthe service
of others.Mahatma Gandhi
#DeskQuote
http://clicktotweet.com/eoGe0http://www.desk.com/8/14/2019 Customer Service Quotes.pdf
15/53
Statistics suggest thatwhen customers
complain, businessowners and managersought to get excitedabout it.
The complainingcustomer represents a
hugeopportunityfor more business.Zig Ziglar, Author and Motivational Speaker
#DeskQuote
http://clicktotweet.com/ec1Fchttp://www.desk.com/8/14/2019 Customer Service Quotes.pdf
16/53
If youre not
serving thecustomer, yourjob is to be
servingsomeone who
is.Jan Carlzon, Former CEO of SAP Group
#DeskQuote
http://clicktotweet.com/4Q7nShttp://www.desk.com/8/14/2019 Customer Service Quotes.pdf
17/53
To understand the man, you must
first walk a mile in his moccasin.
Native American Proverb
#DeskQuote
http://clicktotweet.com/Ba0MZhttp://www.desk.com/8/14/2019 Customer Service Quotes.pdf
18/53
Get closerthan ever to
yourcustomers.
So close, in fact,that you tell themwhat they needwell before they
realize itthemselves.
Steve Jobs, Founder of Apple
#DeskQuote
http://www.desk.com/http://clicktotweet.com/6MCHvhttp://www.desk.com/8/14/2019 Customer Service Quotes.pdf
19/53
Customers dontexpect you to beperfect. They DO expect you to fix
things when they go wrong.Donald Porter, V.P. of British Airways
#DeskQuote
http://clicktotweet.com/BS7V9http://clicktotweet.com/BS7V9http://www.desk.com/8/14/2019 Customer Service Quotes.pdf
20/53
One customerwell taken care of
could be morevaluable than
$10,000worth of
advertising.Jim Rohn, Entrepreneur and Motivational Speaker
#DeskQuote
http://clicktotweet.com/8QVX2http://www.desk.com/8/14/2019 Customer Service Quotes.pdf
21/53
Dont try to tell the customer what he wants. If you want to besmart, be smart in the shower.
Gene Buckley, President of Sikorsky Aircraft
Then get out, go to work and serve thecustomer!
#DeskQuote
http://clicktotweet.com/1qtffhttp://www.desk.com/8/14/2019 Customer Service Quotes.pdf
22/53
Spend a lot of time talking to customers face to face.Youdbeamazed how many companies DONTlistento theircustomers.Ross Perot, Founder of Electronic Data Systems and Perot Systems
#DeskQuote
http://clicktotweet.com/1dU0Ehttp://www.desk.com/8/14/2019 Customer Service Quotes.pdf
23/53
Thecustomer experienceis the next competitivebattleground.
Jerry Gregoire, CIO, Dell Computers
#DeskQuote
http://clicktotweet.com/6aEg_http://www.desk.com/8/14/2019 Customer Service Quotes.pdf
24/53
Consumers are statistics.
Customers are people.Stanley Marcus, Former Chairman of the Board of Neiman Marcus
#DeskQuote
http://clicktotweet.com/wduBihttp://www.desk.com/8/14/2019 Customer Service Quotes.pdf
25/53
There are no traffic jamsalong the extra mile.
Roger Staubach, Super Bowl VI MVP
#DeskQuote
http://clicktotweet.com/hfba9http://clicktotweet.com/hfba9http://www.desk.com/8/14/2019 Customer Service Quotes.pdf
26/53
If we dont take care
of our customers,someone else will.
Unknown
#DeskQuote
http://clicktotweet.com/62U1ahttp://www.desk.com/8/14/2019 Customer Service Quotes.pdf
27/53
Always do
morethan isrequired of
you.George Patton, Former General of the
United States Army
#DeskQuote
http://clicktotweet.com/mUY7_http://www.desk.com/8/14/2019 Customer Service Quotes.pdf
28/53
Courteous treatment will make a customer awalking advertisement.J.C. Penny
#DeskQuote
http://clicktotweet.com/G97xdhttp://www.desk.com/8/14/2019 Customer Service Quotes.pdf
29/53
Well done is better than well said.
Benjamin Franklin, one of the Founding Father of the United States of America
#DeskQuote
http://clicktotweet.com/PK06Uhttp://www.desk.com/8/14/2019 Customer Service Quotes.pdf
30/53
When the
customer comesfirst, thecustomer will
last.Robert Half
#DeskQuote
http://clicktotweet.com/SbYvGhttp://www.desk.com/8/14/2019 Customer Service Quotes.pdf
31/53
There is only one boss.
The customer.
And he can fire everybody in thecompany from the chairman ondown simply by spending his
money somewhere else.
Sam Walton
#DeskQuote
http://clicktotweet.com/hDHGuhttp://www.desk.com/8/14/2019 Customer Service Quotes.pdf
32/53
Dealing with people is
probably the biggestproblem you face,especially if you are in
business.
Yes, and that is also trueif you are a housewife,architect or engineer.
Dale Carnegie
#DeskQuote
http://clicktotweet.com/cDeBnhttp://www.desk.com/8/14/2019 Customer Service Quotes.pdf
33/53
The more you engage with customers, theclearer things become and the easier it is todetermine what you should be doing.
John Russell, President of Harley Davidson#DeskQuote
http://clicktotweet.com/5aFCJhttp://clicktotweet.com/5aFCJhttp://clicktotweet.com/5aFCJhttp://www.desk.com/8/14/2019 Customer Service Quotes.pdf
34/53
If you want to lift yourself up,
lift up someone else.Booker T. Washington, Author, Educator and Advisor to the Republican Presidents
#DeskQuote
http://clicktotweet.com/07Aafhttp://www.desk.com/8/14/2019 Customer Service Quotes.pdf
35/53
Here is a simple but powerful rule:
Always give people more
than what they expect to
get.Nelson Boswell
#DeskQuote
http://clicktotweet.com/3_cz5http://www.desk.com/8/14/2019 Customer Service Quotes.pdf
36/53
If you dont genuinely like your
customers, chances are they wontbuy.
Thomas Watson, former CEO IBM
#DeskQuote
http://clicktotweet.com/962L5http://www.desk.com/8/14/2019 Customer Service Quotes.pdf
37/53
Thelonger
you wait,the harder it
is to produceoutstanding customer
service.
William H. Davidow, SiliconValley Venture Captalist
#DeskQuote
http://clicktotweet.com/Ddd0Xhttp://www.desk.com/8/14/2019 Customer Service Quotes.pdf
38/53
You are allowed to do thisdont worry about the
rules, dont worry about getting into trouble, yourjob is to take care of the customer.
Your job is to make the person leave happy.
John Pepper, CEO and Co-Founder of Boloco#DeskQuote
http://clicktotweet.com/N8mVuhttp://www.desk.com/8/14/2019 Customer Service Quotes.pdf
39/53
We are what
we repeatedlydo.
Excellencethen, isnot a single act, buta habit.
Aristotle
#DeskQuote
http://clicktotweet.com/8eiuKhttp://clicktotweet.com/8eiuKhttp://clicktotweet.com/8eiuKhttp://clicktotweet.com/8eiuKhttp://www.desk.com/8/14/2019 Customer Service Quotes.pdf
40/53
There is a spiritual aspect to our lives when we give, we receive when a business
does something good for somebody, thatsomebody feels good about them!Ben Cohen, Co-Founder of Ben & Jerrys
#DeskQuote
http://clicktotweet.com/on5zihttp://www.desk.com/8/14/2019 Customer Service Quotes.pdf
41/53
Under promise andover deliver.
Toby Bloomberg
#DeskQuote
http://clicktotweet.com/er5Ychttp://www.desk.com/8/14/2019 Customer Service Quotes.pdf
42/53
If we keep doing what were doing
were going to keep gettingwhat were getting.
Stephen Covey, Author of The Seven
Habits of Highly Effective People
#DeskQuote
http://clicktotweet.com/lgx_dhttp://www.desk.com/8/14/2019 Customer Service Quotes.pdf
43/53
It is not fair to ask of other what youare not willing to do yourself.Eleanor Roosevelt, former First Lady of the United States
#DeskQuote
http://clicktotweet.com/b3C35http://www.desk.com/8/14/2019 Customer Service Quotes.pdf
44/53
Why wait to be
memorable?Tony Robbins
#DeskQuote
http://clicktotweet.com/cSoA7http://www.desk.com/8/14/2019 Customer Service Quotes.pdf
45/53
Do not pray for easylives...
Pray to be
strongermen.
John F. Kennedy, 35thPresident of the United States
#DeskQuote
http://clicktotweet.com/xacb0http://www.desk.com/8/14/2019 Customer Service Quotes.pdf
46/53
Give trust and
youll get it doubleinreturn.Kees Kamies
#DeskQuote
http://clicktotweet.com/1q5lD8/14/2019 Customer Service Quotes.pdf
47/53
Nothing is socontagiousas
enthusiasm.Samuel Taylor Coleridge
#DeskQuote
http://www.desk.com/http://clicktotweet.com/Ua6a98/14/2019 Customer Service Quotes.pdf
48/53
If you respect the
customer as a human
being, and truly honortheir right to be treated
fairly and honestly,
everything else ismuch easier.
Doug Smith
#DeskQuote
http://clicktotweet.com/5yObShttp://www.desk.com/8/14/2019 Customer Service Quotes.pdf
49/53
Only a life lived in theservice to others is worth
living.
Albert Einstein
#DeskQuote
http://www.desk.com/8/14/2019 Customer Service Quotes.pdf
50/53
Make a customer,not a sale.
Katherine Barchetti
#DeskQuote
http://clicktotweet.com/1EH00http://www.desk.com/8/14/2019 Customer Service Quotes.pdf
51/53
Unless you have 100% customer
satisfaction, you must improve.Horst Schulz
#DeskQuote
Cli k H f
http://clicktotweet.com/oYn44http://www.desk.com/http://try.desk.com/slideshare/?utm_source=slideshare&utm_medium=organic&utm_campaign=50-Customer-Quotes_annihttp://try.desk.com/slideshare/?utm_source=slideshare&utm_medium=organic&utm_campaign=50-Customer-Quotes_anni8/14/2019 Customer Service Quotes.pdf
52/53
Keep track of where your conversations are with client
Easy-to-find data all in one Universal Inbox
Easily manage tickets and priorities
Click Here for aFree Customer Service Kit from
Desk.com!
http://try.desk.com/slideshare/?utm_source=slideshare&utm_medium=organic&utm_campaign=50-Customer-Quotes_annihttp://try.desk.com/slideshare/?utm_source=slideshare&utm_medium=organic&utm_campaign=50-Customer-Quotes_annihttp://try.desk.com/slideshare/?utm_source=slideshare&utm_medium=organic&utm_campaign=50-Customer-Quotes_annihttp://www.desk.com/http://try.desk.com/slideshare/?utm_source=slideshare&utm_medium=organic&utm_campaign=50-Customer-Quotes_anni8/14/2019 Customer Service Quotes.pdf
53/53