Diversity and Inclusion: The Administrator’s Role
Come Together
Rock Your Education2010 Regions 5 & 6 Conference & ExpoSan Diego, CA
Diversity
Means
Business
“Diversity is the mix.
Inclusion is making the mix work.™”
- Andres T. Tapia, Hewitt Associates
Diversity *is* - PERIOD.
THE BUSINESSCASE
Democracy.
Leadership.
The Right Thing to Do.
Good for Business.
The truth is
we must move beyond platitudes
to offer real business answers.
Maximizing Performance
Demographic Tsunami
Client Demand
Reducing Liability
THE ‘BUSINESS’BUSINESS CASE.
Employee Engagement
Collaboration
Innovation
Immigration
Globalization
?
Litigation avoidance
THE CALL TO ACTION
“Using the experience of those on the margin to rethink the whole...”
- Lani Guinier, California Law Review, 1996
Inclusion is about managing diversity. Inclusion is deliberate and requires action.
POLICIE
S
P
RACTICES
PEOPLE PRINCIPLES
KNOW YOUR
1.
PEOPLE
Who are your people?
Who is in the mix and what are their perspectives?
What is important to them?
What do they need to be successful in their work?
What tensions exist?
Fish & Richardson, P.C.
Bowman and Brooke LLP
Who are your people?
EEO-1 Report Categories (race, gender)
GLBT/Ability Status/Veteran Status/Others?
Assessments/Informal Surveys/Focus Groups/Interviews
Benchmarking Surveys
An Example:
Staff/Attorney Turnover Cost
PRINCIPLES:
2.
YOURS &
YOUR CLIENTS
WHAT DO THEY VALUE?
Merit?
Performance? Fairness?
Justice?
Excellence?
WHAT DO YOUR CLIENTS VALUE
Which of your clients communicate diversity as one of their principles?
How to find out:
Inventory this.
Fraser Milner Casgrain LLP
3.
POLICIES:
Connect People
& Principles
WHO “IS” DIVERSE
WHY YOU CARE
The DiversityPolicy
DEFINE WHAT DIVERSITY IS
HOW DOES IT TOUCH
RECRUITING ATTORNEYS/STAFF? CONTRACTOR/SUPPLIER DIVERSITY?
COMPENSATION MODELS BENEFITS/PERKS/401(K)
The Diversity Policy
How will you show your attorneys/staff they’re a vital part of your workforce?
How will you communicate your commitment?
How will you educate your workforce?
Luce, Forward, Hamilton & Scripps LLP
TREND WATCH
The Disability, Access, and Inclusion Policy
Disability-Aware Hiring Efforts
Better practices
The Diversity Policy
4.
PRACTICES:
Put Policy
Into Action
IDENTIFIES PRIORITIES & GOALS
STRATEGIES & ACTIONS
DEFINES OUTCOMES
The Diversity Action Plan Build a Strong Plan that
Caldwell Leslie & Proctor, PC
ASSIGNS RESPONSIBILITY TO INDIVIDUALS/PRACTICE GROUPS
IDENTIFIES HOW EACH ACTION WILL BE ASSESSED
SEE ALA DIVERSITY TOOLKIT FOR HELP!
The Diversity Action Plan Build a Strong Plan that
Theodora Oringher Miller & Richman PC
5.
LASTLY!
Establish an
Ongoing Program
INCENTIVISE DIVERSITY WORK
PROVIDE FLEXIBILITY
REPORT ON RESULTS
BUILD IN OVERSIGHT
FOUR WAYS TODRIVE RESULTS:
CHECKLISTS
“To help achieve our diversity goals, all attorneys are required to complete five to 10 diversity commitment action items from the firm’s award-winning Diversity Checklist as part of the annual evaluation and compensation process.”
OVERSIGHT
IN
CONCLUSION
Diversity is a journey, not a destination.
Monitor and review your program over twelve months, and adjust the plan as necessary.
Celebrate and communicate
gains. Praise progress.
Be Patient, be Persistent!
Resource 1. Diversity in the Legal Profession: Next Steps - ABAhttp://bit.ly/ABANextSteps
Encore - Resources
Resource 2. Sustaining Pathways to Diversity: Next Steps - MCCAhttp://bit.ly/MCCANextSteps
Resource 3. The Myth of Meritocracy - MCCAwww.mcca.com/index.cfm?fuseaction=page.viewpage&pageid=614
Resource 4. California Critical Mass Study – Talent Advisory Bd.www.talentadvisoryboard.com/TAB_-_Fenwick_Critical_Mass_Report_-_Final.pdf
Resource 6. The ALA Diversity Toolkit - ALAhttp://alanet.org/diversity/Diversity_Toolkit.pdf
Encore - Resources
Resource 7. Diversity Best Practices Guide - NALPhttp://www.nalp.org/diversitybestpracticesguide
Resource 8. Shook Hardy Bacon Checklist - SHBhttp://www.pwc.com/us/en/law-firms/surveys/cultural-awareness-survey.jhtml
Resource 5. Diversity Self Assessment for Law Firms - MCCAwww.mcca.com/index.cfm?fuseaction=page.viewpage&pageid=996
Rhonda GraysonManager of DiversityFish & Richardson, PC
[email protected] El Camino RealSan Diego, CA 92130858.678.5642
Encore
Vic Maurer, ALA
[email protected] Tri-State International, Suite 222Lincolnshire, IL 60069-4435847.267.1252 TEL
847.267.1399 DIRECT
Encore
Photo & Other Credits
SLIDE SOURCES1 Photo
Dictionaryhttp://www.faqs.org/photo-dict/phrase/377/
microphone.html
3 Andrés T. Tapiahttp://inclusionparadox.com/
4 ABA Center…http://new.abanet.org/centers/diversity/Pages/
default.aspx
7 Call to Actionhttp://www.abanet.org/women/leadershipacademy/
2010/handouts/calltoaction.pdf
8 Lani Guinierhttp://www.law.harvard.edu/faculty/guinier/racetalks/
future_aa01.htm
12 Revolving Doorhttp://www.designbuild-network.com/contractors/
joinery/dorma/dorma3.html
All photos in this presentation are the property of Vic Maurer & the Association of Legal Administrators except where noted below:
SLIDE SOURCES19 Sarah
Reinertsenhttp://www.doubleexposure.com/
PTI_Mantoani.shtml
25 SHB Checklisthttp://www.shb.com/diversity/
DivChecklist63009.pdf
26 “SnugglePup”http://www.flickr.com/photos/snugglepup/
3896643139/sizes/o/in/photostream/
28 “A Change”http://www.flickr.com/photos/
notsogoodphotography/3019100611/in/set-72157594587540517/lightbox/
31 FR Logohttp://www.fr.com/