Write it down

Don’t get fancy

Hierarchy of communication

Take your time

Know your limits

Sum-up

Write it down

Don’t get fancy

Hierarchy of communication

Take your time

Know your limits

Sum-up

Nothing is official until it is recorded and shared. If you don’t write it down, it’s like it never happened.

Write it down

Don’t get fancy

Hierarchy of communication

Take your time

Know your limits

Sum-up

Using complex sentences and jargon, you are at greater risk of being misunderstood.

Write it down

Don’t get fancy

Hierarchy of communication

Take your time

Know your limits

Sum-up

Observe a scale of importance for the various forms of communication and be consistent with it.

Write it down

Don’t get fancy

Hierarchy of communication

Take your time

Know your limits

Sum-up

Read, think, and then write.

Listen, think, and then speak.

Write it down

Don’t get fancy

Hierarchy of communication

Take your time

Know your limits

Sum-up

Never discuss something you don’t understand. It is far better to feign ignorance than to feign understanding.

Write it down

Don’t get fancy

Hierarchy of communication

Take your time

Know your limits

Sum-up

Begin and end all important meetings, phone calls, and memoranda with a summary.