Effective Disaster Effective Disaster RelationshipsRelationships
Developing Partnerships in Developing Partnerships in AdvanceAdvance
Walter Dickerson, Executive Director
Mobile County Emergency Management AgencyMobile County Emergency Management Agency
Mobile County EMA Mobile County EMA MissionMission: T: The mission of the Mobile County Emergency he mission of the Mobile County Emergency Management Agency is to protect Mobile County Management Agency is to protect Mobile County citizens from all hazards by providing and citizens from all hazards by providing and coordinating resources, expertise, leadership and coordinating resources, expertise, leadership and advocacy through a comprehensive, risk-based advocacy through a comprehensive, risk-based security and emergency management program.security and emergency management program.
Emergency Management Emergency Management CycleCycle
Four Phases of Four Phases of Emergency Emergency ManagementManagement MitigationMitigation Preparedness Preparedness ResponseResponse RecoveryRecovery
MITIGATIONMITIGATION Reduce or eliminate the cost of damage Reduce or eliminate the cost of damage
caused by disasterscaused by disasters Minimize the impact on citizens, Minimize the impact on citizens,
businesses, and propertiesbusinesses, and properties
PREPAREDNESSPREPAREDNESS DisasterDisaster
PlanningPlanning Emergency Operations Plans (EOP)Emergency Operations Plans (EOP) Hazard ID and Risk AssessmentsHazard ID and Risk Assessments Emergency Management Assistance Emergency Management Assistance
Compact (EMAC)Compact (EMAC) After action evaluations following After action evaluations following
disasters and exercisesdisasters and exercises TrainingTraining
Emergency management and Emergency management and homeland security-related training for homeland security-related training for Mobile County and the State of Mobile County and the State of AlabamaAlabama
ExerciseExercise All-hazards and WMD-related exercises All-hazards and WMD-related exercises
for Mobile County and State of for Mobile County and State of AlabamaAlabama
MCEMA - Central point of coordination within the MCEMA - Central point of coordination within the county for response to and recovery from disasterscounty for response to and recovery from disasters
Activate MCEMA Emergency Activate MCEMA Emergency Operations CenterOperations Center
Coordinate State ResourcesCoordinate State Resources
Conduct Damage & Needs Conduct Damage & Needs AssessmentAssessment
Recommend Actions to the Recommend Actions to the State EMA and Mobile CountyState EMA and Mobile County
Coordinate local ResponseCoordinate local Response
RESPONSE
RECOVERYRECOVERY Restore governments, Restore governments,
systems, and people to systems, and people to
pre-disaster levelspre-disaster levels Administer local Administer local
assistance programsassistance programs InfrastructureInfrastructure Individuals & familiesIndividuals & families
Assist with long-term recovery activitiesAssist with long-term recovery activities
David Paulison on David Paulison on PartnershipPartnership
““While emergency management should remain While emergency management should remain first and foremost a state and local first and foremost a state and local responsibility, the federal government has to be responsibility, the federal government has to be prepared to engage more proactively during the prepared to engage more proactively during the initial stages of a disaster. To do this, we need to initial stages of a disaster. To do this, we need to enhance partnerships with state and local enhance partnerships with state and local governments, nongovernmental organizations, governments, nongovernmental organizations, and the private sector to identify where the and the private sector to identify where the weaknesses exist. The federal government weaknesses exist. The federal government should work with states and municipalities to should work with states and municipalities to close capability gaps and improve our combined, close capability gaps and improve our combined, integrated response. Katrina has taught us the integrated response. Katrina has taught us the value of early and unified engagement”.value of early and unified engagement”.
- David Paulison, Director, FEMA- David Paulison, Director, FEMA "Weathering the Next Storm", Washington Post, 08/27/06"Weathering the Next Storm", Washington Post, 08/27/06
Mobile County’s Local Mobile County’s Local PartnersPartners
County Commissioners County Commissioners City Mayors City Mayors City Fire & Police Depts. City Fire & Police Depts. County EMS County EMS City & County Engineers City & County Engineers City & County Public City & County Public
Works Works Medical Services Medical Services County Agent County Agent Dept. Human Resources Dept. Human Resources Private SectorPrivate Sector
HospitalsHospitals Private companiesPrivate companies
County Medical Examiner County Medical Examiner County Public Health County Public Health County Sheriff County Sheriff Public School Board Public School Board Volunteer agenciesVolunteer agencies
Red CrossRed Cross Voluntary Voluntary
Organizations Active in Organizations Active in Disasters (VOAD)Disasters (VOAD)
Citizen CorpsCitizen Corps Salvation ArmySalvation Army
Alabama Defense Force Alabama Defense Force
State PartnersState Partners State EMAState EMA State Fire MarshallState Fire Marshall AL DOHAL DOH State Highway PatrolState Highway Patrol Marine PoliceMarine Police AL National GuardAL National Guard State DocksState Docks Civil Air PatrolCivil Air Patrol ALDOTALDOT AL Forest ServiceAL Forest Service Community ActionCommunity Action AL Environmental Protection AgencyAL Environmental Protection Agency AL Agriculture DeptAL Agriculture Dept Public Utilities CommissionPublic Utilities Commission
Federal PartnersFederal Partners DHSDHS FEMA FEMA U.S. Coast Guard U.S. Coast Guard U.S. Army Corps of Engineers U.S. Army Corps of Engineers FBI FBI OSHA OSHA ATF ATF
County of AlabamaCounty of AlabamaEmergency Operations PlanEmergency Operations Plan
All-hazards frameworkAll-hazards framework through which through which Mobile County responds to and recovers from Mobile County responds to and recovers from disasters that affect the health, safety and disasters that affect the health, safety and welfare of persons affected by emergencies. welfare of persons affected by emergencies.
Emergency Operations Plan span Emergency Operations Plan span emergencies from emergencies from initial monitoring initial monitoring through post-disaster response and through post-disaster response and recoveryrecovery
Defines Defines interagency coordinationinteragency coordination and and assigns specific assigns specific functional responsibilitiesfunctional responsibilities
Emergency Operations Emergency Operations PlanPlan
Describes how Describes how citizens and citizens and propertyproperty will be protected in a will be protected in a disaster or emergency.disaster or emergency.
Describes Describes actionsactions that will be that will be taken in response to hazards, taken in response to hazards, and details and details taskstasks to be to be performed by specific entitiesperformed by specific entities
National Incident National Incident Management System Management System
(NIMS)(NIMS)Created to provide Created to provide
the the standardization standardization and interoperabilityand interoperability required to prevent, required to prevent, prepare for, respond prepare for, respond to, recover from, and to, recover from, and mitigate the effects of mitigate the effects of
domestic incidents, domestic incidents, regardless of cause, regardless of cause, size, or complexitysize, or complexity
NIMS – Key PrinciplesNIMS – Key PrinciplesSix primary components that work together to provide a Six primary components that work together to provide a national framework for preventing, responding to and national framework for preventing, responding to and recovering from domestic incidents:recovering from domestic incidents:
Command and ManagementCommand and Management PreparednessPreparedness Resource ManagementResource Management Communications and Information Communications and Information
Mngmt.Mngmt. Supporting TechnologiesSupporting Technologies Ongoing Management and Ongoing Management and
MaintenanceMaintenance
NIMS REQUIREMENTS…NIMS REQUIREMENTS…New and Ongoing New and Ongoing
RequirementsRequirements Ensure that the Public Information System Ensure that the Public Information System
can gather, verify, coordinate, and can gather, verify, coordinate, and disseminate information during an incidentdisseminate information during an incident
Promote mutual aid agreements with Promote mutual aid agreements with private sector and non-governmental private sector and non-governmental organizationsorganizations
Consistent application of Incident Action Consistent application of Incident Action Plans and Common Communications PlansPlans and Common Communications Plans
Coordinate and support emergency incident Coordinate and support emergency incident and event management through the and event management through the development and use of multi-agency development and use of multi-agency coordination systemscoordination systems
Public Information System included in the Public Information System included in the jurisdiction’s Emergency Operations Planjurisdiction’s Emergency Operations Plan
ICS Related Definitions
EmergenEmergency cy OperatioOperations ns Center Center (EOC)(EOC)
The physical location at which The physical location at which the coordination of the coordination of information and resources to information and resources to support domestic incident support domestic incident management activities management activities normally takes place.normally takes place. An EOC An EOC may be a temporary facility or may be may be a temporary facility or may be located in a more central or located in a more central or permanently established facility, permanently established facility, perhaps at a higher level of organization perhaps at a higher level of organization with a jurisdiction. EOCs may be with a jurisdiction. EOCs may be organized by major functional organized by major functional disciplines (e.g., fire, law enforcement, disciplines (e.g., fire, law enforcement, and medical services), by jurisdiction and medical services), by jurisdiction (e.g., Federal, State, regional ,county, (e.g., Federal, State, regional ,county, city, tribal), or some combination city, tribal), or some combination thereof.thereof.
EOC PRIMARY EOC PRIMARY FUNCTIONSFUNCTIONS
EOC PRIMARY EOC PRIMARY FUNCTIONSFUNCTIONS
Direction & ControlDirection & Control
Information Collection, Information Collection, Evaluation and DisplayEvaluation and Display
CoordinationCoordination
Establishment of Establishment of PrioritiesPriorities
Resource ManagementResource Management
CommunicationsCommunications
Needs AssessmentNeeds Assessment
Action ItemsAction Items
Damage AssessmentDamage Assessment
Warning Warning
Continuity of Continuity of GovernmentGovernment
Public Information Public Information CenterCenter
Routine OfficeRoutine Office
OtherOther
Current MCEMACurrent MCEMAEOC CapabilitiesEOC Capabilities
200KW Generator, with a 6000 gallon fuel tank, capable 200KW Generator, with a 6000 gallon fuel tank, capable of operating for 14 days. of operating for 14 days.
100 telephone lines, with an additional 100 in place 100 telephone lines, with an additional 100 in place should they be needed. should they be needed.
State, County, and City of Mobile 800MHZ Radio system. State, County, and City of Mobile 800MHZ Radio system. Emergency Alerting System (EAS). Emergency Alerting System (EAS). Amateur radio communications. Amateur radio communications. Local and national television monitoring, plus 3 satellite Local and national television monitoring, plus 3 satellite
monitoring systems. monitoring systems. Internet and Local Area Networking capability. Internet and Local Area Networking capability. Computer modeling programs for various natural and Computer modeling programs for various natural and
technological disasters. technological disasters. Specialized Emergency Management computer software Specialized Emergency Management computer software
for maintaining, analyzing, and reporting emergency for maintaining, analyzing, and reporting emergency situations. situations.
Web EOC Web EOC Interoperability Communications Capability Interoperability Communications Capability
Proposed New Proposed New MCEMA EOCMCEMA EOC
Provide adequate work space, technology and Provide adequate work space, technology and shelter for EOC operations during disaster shelter for EOC operations during disaster situations situations
The new proposed EOC would allow county and The new proposed EOC would allow county and municipal governments a place to function in the municipal governments a place to function in the event their facilities were impacted by disaster event their facilities were impacted by disaster
Provide a full-time training facility as well as Provide a full-time training facility as well as adequate space to conduct meetings adequate space to conduct meetings
Allow space for projects such as damage Allow space for projects such as damage assessment & long term recovery assessment & long term recovery
Provide a facility that will withstand a Cat 5 Provide a facility that will withstand a Cat 5 Hurricane Hurricane
Emergency Medical
Health
Hospitals
Red Cross
COUNTYEOC
Fire Service
Public Works
Fire Services
Emergency Management
Law Enforcement
SAMPLE EOC SAMPLE EOC STAFFINGSTAFFING
NOTE: Utilization of these positions will depend on the type and magnitude of the disaster. NOTE: Utilization of these positions will depend on the type and magnitude of the disaster. Other positions may be created to fulfill special needs as they arise.Other positions may be created to fulfill special needs as they arise.
OPERATIONS GROUPOPERATIONS GROUP Emergency Management DirectorEmergency Management Director EOC Operations OfficerEOC Operations Officer Law EnforcementLaw Enforcement County, City, Township, State, FederalCounty, City, Township, State, Federal Fire ServiceFire Service LEPC RepresentativeLEPC Representative Public WorksPublic Works EngineeringEngineering HealthHealth Medical (Local Hospital)Medical (Local Hospital) Mental HealthMental Health EMS CoordinatorEMS Coordinator Human/Social ServicesHuman/Social Services Red CrossRed Cross Department of EducationDepartment of Education Volunteer CoordinatorVolunteer Coordinator Representative from Voluntary OrganizationsRepresentative from Voluntary Organizations Utility RepresentativeUtility Representative WaterWater ElectricElectric Natural GasNatural Gas TelephoneTelephone SanitationSanitation Representatives of Private OrganizationsRepresentatives of Private Organizations State and Federal RepresentativesState and Federal Representatives Damage Assessment CoordinatorDamage Assessment Coordinator Disaster/Situation AnalystDisaster/Situation Analyst
OPERATIONS GROUP (continuedOPERATIONS GROUP (continued)) Resource ManagerResource Manager Other RepresentativesOther Representatives Food and HousingFood and Housing TransportationTransportation Fuel Source groupsFuel Source groups CoronerCoroner EXECUTIVE GROUPEXECUTIVE GROUP Commissioner, Mayor, or Other Chief Commissioner, Mayor, or Other Chief
Elected OfficialElected Official Emergency Public Information OfficerEmergency Public Information Officer Legal RepresentativeLegal Representative Emergency Management Director Emergency Management Director
(Optional)(Optional)
SERVICES SUPPORT (Administrative)SERVICES SUPPORT (Administrative) FacilityFacility TypistsTypists CoordinatorCoordinator SecuritySecurity ComputerComputer OperatorsOperators
SUPPORT SERVICES (Communications)SUPPORT SERVICES (Communications) Message ControllerMessage Controller Message RunnersMessage Runners Information PlottersInformation Plotters Communications OfficerCommunications Officer Radio/Telephone OperatorsRadio/Telephone Operators Amateur Radio OperatorsAmateur Radio Operators 9-1-1 Coordinator9-1-1 Coordinator
STATE-LEVEL EMERGENCYSTATE-LEVEL EMERGENCYSTATE FOCUS
Policy
•Support
•Coordination
•Priority
•Planning
COUNTY OR
AREA FOCUS
•Policy
•Support
•Coordination
•Priority
•Planning*
LOCAL FOCUS
•Policy
•Support
•Coordination
•Priority
•Planning*
INCIDENT
FOCUS
•Operations
•Finance
•Logistics
•Planning
*Function not included in current EOC structure.
IC
IC
LOCALEOC
IC
IC
LOCALEOC
COUNTYEOC
IC
IC
LOCALEOC
IC
IC
LOCALEOC
COUNTYEOC
IC
IC
LOCALEOC
IC
IC
LOCALEOC
COUNTYEOC
IC
IC
LOCALEOC
IC
IC
LOCALEOC
COUNTYEOC
STATEEMERGENCY OPERATIONS CENTER
(EOC)
COUNTYEOC
Steps to Establish Steps to Establish RelationshipsRelationships
Strategically partner with all emergency stakeholders
Think regionally, act locally
Federal, state, local, NGO inclusiveness
Engaged partnership philosophy
Collaboration is the key
Build a ‘culture of preparedness’
Strengthen all relationships/partnerships
Memorandums of understanding
Benefits of the Team ApproachBenefits of the Team Approach
The Emergency Operations Plan (EOP) is more likely to be used and followed if the tasked organizations have a sense of ownership and their views were considered and incorporated
More knowledge and expertise are brought to bear on the planning effort
Closer professional relationships among response and recovery organizations in the planning process should translate into better coordination and teamwork in emergencies
Benefits of CollaborationBenefits of Collaboration
Strengthening the overall response to the disaster
Elimination of duplication of services
Expanding resource availability
Enhancing problem solving through cross-pollination of ideas
EOC
Disaster Message FlowDisaster Message FlowDisaster Message FlowDisaster Message Flow
CMDOPNSPLNGLOGFIN
PIO
PUBLICRELATIONS
FIREPOLICEEMSHOSPPIO
"Incident Site"9-1-1
STATE EOC
ICSMEDIA CENTER
FIRE STATION
ADJACENT COUNTY
Recent Disaster Recent Disaster DeclarationsDeclarations
• 03/03/07• Severe Storms and Tornadoes
• 08/29/05
• Hurricane Katrina • 07/10/05
• Hurricane Dennis • 09/15/04
• Hurricane Ivan • 05/12/03
• Severe Storms, Tornadoes and Flooding
• 11/14/02• Severe Storms and Tornadoes
• 10/09/02
• Tropical Storm Isidore
• 12/07/01• Severe Storms and Tornadoes
• 03/05/01• Severe Storms & Flooding
• 12/18/00
• Tornadoes • 03/17/00
• Severe Storms And Flooding • 02/18/00
• Winter Storm
Key IssuesKey Issues Build appropriate relationships BEFORE the Build appropriate relationships BEFORE the
disaster…include non-traditional partnersdisaster…include non-traditional partners Planning EffortPlanning Effort
Process builds relationshipsProcess builds relationships Invite ALL appropriate partnersInvite ALL appropriate partners
TrainingTraining ExercisingExercising After Action Reviews/Corrective Action PlansAfter Action Reviews/Corrective Action Plans Revise the PlanRevise the Plan Continue the CycleContinue the Cycle Know the plan; Know your roleKnow the plan; Know your role
Contact InformationContact Information
Walt Dickerson 251-460-8000Walt Dickerson 251-460-8000 [email protected]@mcema.net