Ellis County, KSCommunity Health Needs Assessment Round #2
May 2015
VVV Research & Development, LLCOlathe, KS
Community Health Needs AssessmentTable of Contents
I. Executive SummaryII. Methodology
a) CHNA Scope & Purpose
b) Local Collaborating CHNA parties (The identity of any and allorganizations with which the organization collaborated and third parties thatengaged to assist with the CHNA)
c) CHNA & Town Hall Research Process (A description of the process & methodsused to conduct the CHNA, a description of how the organization considered theinput of persons representing the community, and an explanation of the process /criteria used in prioritizing such needs)
d) Community Profile (A description of the community served by the facility andhow the community was determined)
III. Community Health Status
a) Town Hall CHNA Findings: Areas of Strengths & Areas to Change and/or Improve
b) County Health Area of Future Focus (A prioritized description of all of thecommunity needs identified by the CHNA)
c) Historical Health Statistics
IV. Inventory of Existing County Health Resources
a) A description of the existing health care facilities and other resources within thecommunity available to meet the needs identified through the CHNA
V. Detail Exhibits
a) Patient Origin & Access to Care
b) Town Hall Attendees, Notes & Feedback (Who attended with qualifications)
c) Public Notice & News
d) Primary Research Detail Shaded lines note IRS requirements
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I. Executive Summary
[VVV Research & Development, LLC]
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I. Executive Summary
Ellis County, KS - 2015 Community Health Needs Assessment (CHNA) Round #2
Creating healthy communities requires a high level of mutual understanding andcollaboration among community leaders. The development of this assessment bringstogether community health leaders and providers, along with local residents, to research andprioritize county health needs and document community health delivery successes. Thishealth assessment will serve as the foundation for community health improvement efforts forthe next three years. The last CHNA for Ellis County, KS was published in May of 2012.<Note: The Patient Protection and Affordable Care Act (ACA) requires not-for-profit hospitalsto conduct a CHNA every three years and adopt an implementation strategy to meet theneeds identified by the CHNA>. This assessment was coordinated and produced by VVVResearch & Development, LLC (Olathe, Kansas) under the direction of Vince Vandehaar,MBA.
Important CHNA benefits for both the local hospital and health department, as well as for thecommunity, are as follows: 1) Increases knowledge of community health needs andresources, 2) Creates a common understanding of the priorities of the community's healthneeds, 3) Enhances relationships and mutual understanding between and amongstakeholders, 4) Provides a basis upon which community stakeholders can make decisionsabout how they can contribute to improving the health of the community, 5) Providesrationale for current and potential funders to support efforts to improve the health of thecommunity, 6) Creates opportunities for collaboration in delivery of services to thecommunity and 7) Provides guidance to the hospital and local health department for howthey can align their services and community benefit programs to best meet needs.
Town Hall “Community Health Strengths” cited for Hays Medical Center’s Primary Service Areaare as follows:
# Topic # Topic
1 Collaborative Community 9 Good Doctors
2Complete Healthcare
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Good Community Health with
Support Groups
3 Good Acute Care Hospital 11 Strong Local Economy
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Pressure of Being a Regional
Leader (Makes Them Better) 12
Schools are Supportive of
Struggling Families
5 Safe Community 13 Activites for Senior Population
6 Sound Education System 14 "Work Well Kansas"
7 Walk-In Clinic at Oak Park 15 Longevity8 Walking Club 16 Access to Fitness/Wellness
Ellis County, KS - Community Health "Strengths"
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Town Hall “Community Health Changes and/or Improvements Ranking” cited for Hays MedicalCenter’s Primary Service Area are as follows:
Key Community Health Needs Assessment Conclusions from secondary research for HaysMedical Center’s Primary Service Area are as follows:
KS HEALTH RANKINGS: According to the 2014 RWJ County Health Rankings study, EllisCounty’s highest State of Kansas ranking (of 105 counties) was in Physical Environment.
• TAB 1: Ellis County has a population of 28,939 residents as of 2013, a growth of 1.4%.14% of Ellis County’s population consists of the elderly (65+), and 30.5% percent ofthese elderly people (65+) are living alone. The percent of Hispanics and Latinos in EllisCounty is 11.2%. 23% percent of children in Ellis County live in single-parenthouseholds, lower than the Kansas rural norm of 29%. The percent of people livingbelow the poverty level in is 16.2%, higher than the Kansas rural norm of 12.5%. Thepercent of people with limited access to healthy food is 6%. The percent of people 65+with low access to a grocery store in Ellis County is 2.6%, much lower than the Kansasrural norm of 9.5%.
# 2015 Health Needs to Change and/or Improve Votes % Accum
1 Add Primary Care Physicians 15 12.5% 12.5%
2 Reduce Drinking in the Community 12 10.0% 22.5%
3 Increase Childcare Providers 11 9.2% 31.7%
4 Improve Sources/Quality of Water 9 7.5% 39.2%
5 Reduce Mental health Isolation (placement) 8 6.7% 45.8%
6 Expand Hays Public Transportation 8 6.7% 52.5%
7 Reduce Drug Abuse 8 6.7% 59.2%
8 Increase Senior Care (Skilled Care) options 7 5.8% 65.0%
9 Decrease Tobacco usage 6 5.0% 70.0%
10 Expand Dental Care for Medicaid/Uninsured 6 5.0% 75.0%
11 Add Affordable Rent/Housing 5 4.2% 79.2%
Total Town Hall Votes 120 100.0%
Note:
Town Hall Community Health Needs Priorities (30 Attendees)
Ellis County KS (Hays Medical Center PSA)
Other items receiving votes: Medical Billing, Gerontology, IP Dementia, Mental
Health Services, Family Support, Available Healthcare Services, Community
Stakeholder Healthcare Communication, Handicap Housing, Homeless Shelter,
Family Planning, Medical Detox, Personal Responsibility in Healthcare, Healthy Food
Options
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• TAB 2: Ellis County’s per capita income equals $26,845. The median value of owner-occupied housing units is $127,400, higher than the Kansas rural norm of $75,775. Thepercent of unemployed workers in the civilian labor force in Ellis County is 2.1%. EllisCounty has a lower percentage of low-income persons with low access to a grocerystore (5.8%), compared to the Kansas rural norm of 15.4%. The percent of solo driverswith a long commute is 6.2%, lower than the Kansas rural norm of 12.2%. The percentof people in Ellis County experiencing severe housing problem (12.2%) is higher thanthe Kansas rural norm of 8.5%. The number of renters in Ellis County spending 30% ormore of their household income on rent is much higher than the Kansas rural norm(37%) at 51.7%.
• TAB 3: In Ellis County, 27.6% of students are eligible for the free or reduced lunchprogram. The county maintains a 91.7% high school graduation rate, significantly higherthan the Kansas rural norm of 84.6%. The percent of persons (25+) with a Bachelor’sdegree or higher in Ellis County is 30%. The student-to-teacher ratio in Ellis County is13.9, higher than the Kansas rural norm of 9.4.
• TAB 4: The percent of births where prenatal care began in the first trimester in EllisCounty is 84.5%, higher than the Kansas rural norm of 78.9%. The percent of birthswith low birth weights is 6.4%. The average monthly WIC participation in Ellis County is13.1%, lower than the Kansas rural norm of 20.9%.
• TAB 5: The ratio of the population in Ellis County to primary care physicians is 1,624.The staffed hospital bed ratio in Ellis County is 5.9%. The congestive heart failurehospital admission rate in Ellis County is 242, higher than the Kansas rural norm of 191.The COPD hospital admission rate (202) in Ellis County is higher than the Kansas ruralnorm of 194.
• TAB 6: The depression rate for the Medicare population in Ellis County is 18.1%, higherthan the Kansas rural norm of 15.2%. The percent of alcohol-impaired driving deaths inEllis County (39.3%) is higher than the Kansas rural norm of 36.4%. The percentage ofpeople in Ellis County with inadequate social support is 10% lower than the Kansas ruralnorm.
• TAB 7: The adult obesity rate in Ellis County is 29%. The percent of adults who bingedrink in Ellis County (21.9%) is higher than the Kansas rural norm of 16.7%. Thepercent of people in Kiowa County who are physically inactive is 27%. The percent ofpeople who are physically inactive in Ellis County is 26%. The percent of adults with fairor poor self-perceived health status is 10.7%, lower than the Kansas rural norm of12.4%. 100% of the population in Ellis County served unaffected by SDWA Nitrateviolations. The sexually transmitted infection rate in Ellis County is 543, much higherthan the Kansas rural norm of 369. The percent of the Medicare population in EllisCounty with Diabetes is 23.4%, and the percent of the Medicare population withAlzheimer’s disease or dementia is 13.2%. Hyperlipidemia and rheumatoid arthritis inthe Medicare population are both higher than the Kansas rural norms in Ellis County.
• TAB 8: The uninsured adult population rate in Ellis County is 15.7%.
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• TAB 9: The mortality rate in Ellis County per 100,000 is 72.
• TAB 10: The percent of infants fully immunized at 24 months is 70.6%, which is lowerthan the Kansas rural norm. The percent of diabetic screenings in Ellis County is 80%,lower than the Kansas rural norm of 86%. The percent of people in Ellis County areconsuming fruit and vegetables less than one time per day is high.
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II. Methodology
[VVV Research & Development, LLC]
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II. Methodologya) Scope and Purpose
The new federal Patient Protection and Affordable Care Act requires that each registered501(c)3 hospital conduct a Community Health Needs Assessment (CHNA) at least once everythree years and adopt a strategy to meet community health needs. Any hospital who has fileda 990 is required to conduct a CHNA. IRS Notice 2011-52 was released in late fall of 2011 togive notice and request comments.
JOB #1: Meet/Report IRS 990 Required Documentation
1. A description of the community served by the facility and how the community wasdetermined;
2. A description of the process and methods used to conduct the CHNA;3. The identity of any and all organizations with which the organization collaborated
and third parties that it engaged to assist with the CHNA;4. A description of how the organization considered the input of persons representing
the community (e.g., through meetings, focus groups, interviews, etc.), who thosepersons are, and their qualifications;
5. A prioritized description of all of the community needs identified by the CHNA and anexplanation of the process and criteria used in prioritizing such needs; and
6. A description of the existing health care facilities and other resources within thecommunity available to meet the needs identified through the CHNA.
Section 501(r) provides that a CHNA must take into account input from persons who represent the broad interests ofthe community served by the hospital facility, including individuals with special knowledge of or expertise in publichealth. Under the Notice, the persons consulted must also include: Government agencies with current informationrelevant to the health needs of the community and representatives or members in the community that are medicallyunderserved, low-income, minority populations, and populations with chronic disease needs. In addition, a hospitalorganization may seek input from other individuals and organizations located in or serving the hospital facility’sdefined community (e.g., health care consumer advocates, academic experts, private businesses, health insuranceand managed care organizations, etc).
JOB #2: Making a CHNA Widely Available to the Public
The Notice provides that a CHNA will be considered to be “conducted” in the taxable year thatthe written report of the CHNA findings is made widely available to the public. The Notice alsoindicates that the IRS intends to pattern its rules for making a CHNA “widely available tothe public” after the rules currently in effect for Form 990. Accordingly, an organization wouldmake a facility’s written report widely available by posting the final report on its websiteeither in the form of (1) the report itself, in a readily accessible format or (2) a link to anotherorganization’s website, along with instructions for accessing the report on that website. TheNotice clarifies that an organization must post the CHNA for each facility until the date on whichits subsequent CHNA for that facility is posted.
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JOB #3: Adopt an Implementation Strategy by Hospital
Section 501(r) requires a hospital organization to adopt an implementation strategy to meet theneeds identified through each CHNA. The Notice defines an “implementation strategy” as awritten plan that addresses each of the needs identified in a CHNA by either (1) describing howthe facility plans to meet the health need or (2) identifying the health need as one that thefacility does not intend to meet and explaining why the facility does not intend to meet it. Ahospital organization may develop an implementation strategy in collaboration with otherorganizations, which must be identified in the implementation strategy. As with the CHNA, ahospital organization that operates multiple hospital facilities must have a separate writtenimplementation strategy for each of its facilities.
Great emphasis has been given to work hand-in-hand with leaders from both hospitals andthe local county health department. A common approach has been adopted to create theCHNA, leading to aligned implementation plans and community reporting.
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IRS Notice 2011-52 OverviewNotice and Request for Comments Regarding the Community Health Needs AssessmentRequirements for Tax-exempt Hospitals
Applicability of CHNA Requirements to “Hospital Organizations”
The CHNA requirements apply to “hospital organizations,” which are defined in Section 501(r) to include(1) organizations that operate one or more state-licensed hospital facilities, and (2) any otherorganization that the Treasury Secretary determines is providing hospital care as its principal function orbasis for exemption.
How and When to Conduct a CHNA
Under Section 501(r), a hospital organization is required to conduct a CHNA for each of its hospitalfacilities once every three taxable years. The CHNA must take into account input from personsrepresenting the community served by the hospital facility and must be made widelyavailable to the public. The CHNA requirements are effective for taxable years beginningafter March 23, 2012. As a result, a hospital organization with a June 30 fiscal year end must conductan initial CHNA for each of its hospital facilities by June 30, 2013, either during the fiscal year endingJune 30, 2013 or during either of the two previous fiscal years.
Determining the Community Served
A CHNA must identify and assess the health needs of the community served by the hospital facility.Although the Notice suggests that geographic location should be the primary basis for defining thecommunity served, it provides that the organization may also take into account the target populationsserved by the facility (e.g., children, women, or the aged) and/or the facility’s principal functions (e.g.,specialty area or targeted disease). A hospital organization, however, will not be permitted to define thecommunity served in a way that would effectively circumvent the CHNA requirements (e.g., by excludingmedically underserved populations, low-income persons, minority groups, or those with chronic diseaseneeds).
Persons Representing the Community Served
Section 501(r) provides that a CHNA must take into account input from persons who represent thebroad interests of the community served by the hospital facility, including individuals with specialknowledge of or expertise in public health. Under the Notice, the persons consulted must also include:(1) government agencies with current information relevant to the health needs of the community and(2) representatives or members of medically underserved, low-income, and minority populations, andpopulations with chronic disease needs, in the community. In addition, a hospital organization may seekinput from other individuals and organizations located in or serving the hospital facility’s definedcommunity (e.g., health care consumer advocates, academic experts, private businesses, healthinsurance and managed care organizations, etc).
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Required Documentation
The Notice provides that a hospital organization will be required to separately document the CHNA foreach of its hospital facilities in a written report that includes the following information: 1) a descriptionof the community served by the facility and how the community was determined; 2) a description of theprocess and methods used to conduct the CHNA; 3) the identity of any and all organizations with whichthe organization collaborated and third parties that it engaged to assist with the CHNA; 4) a descriptionof how the organization considered the input of persons representing the community (e.g., throughmeetings, focus groups, interviews, etc.), who those persons are, and their qualifications; 5) a prioritizeddescription of all of the community needs identified by the CHNA and an explanation of the process andcriteria used in prioritizing such needs; and 6) a description of the existing health care facilities and otherresources within the community available to meet the needs identified through the CHNA.
Making a CHNA Widely Available to the Public
The Notice provides that a CHNA will be considered to be “conducted” in the taxable year that thewritten report of the CHNA findings is made widely available to the public. The Notice also indicatesthat the IRS intends to pattern its rules for making a CHNA “widely available to the public” after the rulescurrently in effect for Forms 990. Accordingly, an organization would make a facility’s written reportwidely available by posting on its website either (1) the report itself, in a readily accessible format, or (2)a link to another organization’s website, along with instructions for accessing the report on that website.The Notice clarifies that an organization must post the CHNA for each facility until the date on which itssubsequent CHNA for that facility is posted.
How and When to Adopt an Implementation Strategy
Section 501(r) requires a hospital organization to adopt an implementation strategy to meet the needsidentified through each CHNA. The Notice defines an “implementation strategy” as a written planthat addresses each of the needs identified in a CHNA by either (1) describing how the facilityplans to meet the health need, or (2) identifying the health need as one that the facility does notintend to meet and explaining why the facility does not intend to meet it. A hospital organizationmay develop an implementation strategy in collaboration with other organizations, which must beidentified in the implementation strategy. As with the CHNA, a hospital organization that operates multiplehospital facilities must have a separate written implementation strategy for each of its facilities.
Under the Notice, an implementation strategy is considered to be “adopted” on the date the strategy isapproved by the organization’s board of directors or by a committee of the board or other parties legallyauthorized by the board to act on its behalf. Further, the formal adoption of the implementation strategymust occur by the end of the same taxable year in which the written report of the CHNA findings wasmade available to the public. For hospital organizations with a June 30 fiscal year end, that effectivelymeans that the organization must complete and appropriately post its first CHNA no later than its fiscalyear ending June 30, 2013, and formally adopt a related implementation strategy by the end of the sametax year. This final requirement may come as a surprise to many charitable hospitals, considering Section501(r) contains no deadline for the adoption of the implementation strategy.
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Year 2015 - IRS and Treasury Finalize Patient Protection Rules for
Tax-Exempt Hospitals ACCOUNTING TODAY 1/2/15
The Internal Revenue Service and the Treasury Department have issued final regulations under the
Affordable Care Act to protect patients in tax-exempt hospitals from aggressive debt collection practices
and to provide other rules for charitable hospitals.
Under the final regulations, each Section 501(c)(3) hospital organization is required to meet four
general requirements on a facility-by-facility basis: establish written financial assistance and emergency
medical care policies; limit the amounts charged for emergency or other medically necessary care to
individuals eligible for assistance under the hospital's financial assistance policy; make reasonable efforts
to determine whether an individual is eligible for assistance under the hospital’s financial assistance
policy before engaging in extraordinary collection actions against the individual; and conduct a
community health needs assessment, or CHNA, and adopt an implementation strategy at least once
every three years. The first three requirements are effective for tax years beginning after March 23,
2010 and the CHNA requirements are effective for tax years beginning after March 23, 2012.
The ACA also added a new Section 4959, which imposes an excise tax for failure to meet the CHNA
requirements, and added reporting requirements. These final regulations provide guidance on the
entities that must meet these requirements, the reporting obligations relating to these requirements
and the consequences for failing to satisfy the requirements. “Charitable hospitals represent more
than half of the nation’s hospitals and play a key role in improving the health of the communities they
serve,” wrote Emily McMahon, Deputy Assistant Secretary for Tax Policy at the U.S. Department of the
Treasury, in a blog post Monday explaining the requirements. “But reports that some charitable
hospitals have used aggressive debt collection practices, including allowing debt collectors to pursue
collections in emergency rooms, have highlighted the need for clear rules to protect patients. For
hospitals to be tax-exempt, they should be held to a higher standard. That is why the Affordable Care
Act included additional consumer protection requirements for charitable hospitals, so that patients are
protected from abusive collections practices and have access to information about financial assistance
at all tax-exempt hospitals.”
She noted that as a condition of their tax-exempt status, charitable hospitals must take an active role in
improving the health of the communities they serve, establish billing and collections protections for patients
eligible for financial assistance, and provide patients with the information they need to apply for such
assistance. “These final rules adopt the same framework of proposed regulations but simplify the
compliance process for charitable hospitals, while
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continuing to provide meaningful guidance on protections for patients and requirements to assess
community health needs,” she added.
Under the new rules, hospitals cannot charge individuals eligible for financial assistance more for
emergency or other medically necessary care than the amounts generally billed to patients with insurance
(including Medicare, Medicaid, or private commercial insurance). In addition, every tax-exempt hospital
must establish and widely publicize a financial assistance policy that clearly describes to patients the
eligibility criteria for obtaining financial assistance and the method for applying for financial assistance.
Charitable hospitals are also prohibited from engaging in certain collection methods (for example,
reporting a debt to a credit agency or garnishing wages) until they make reasonable efforts to determine
whether an individual is eligible for assistance under the hospital’s financial assistance policy.
In addition, each charitable hospital need to conduct and publish a community health needs assessment
at least once every three years and disclose on the tax form that it files on an annual basis the steps it is
taking to address the health needs identified in the assessment.
Many of the requirements have been in place since the Affordable Care Act passed in 2010, but in
response to comments on the proposed regulations, the final rules also expand access to translations for
patients, by lowering the threshold for having translations of financial assistance policies available from
10 percent of the community served as proposed, to five percent of the community served or population
expected to be encountered by the hospital facility, or 1000 persons, whichever is less, according to
McMahon. “The final rules also revise the notification requirements to maintain important protections for
patients while making it easier for hospitals to comply with them,” she wrote. “General notifications
regarding a hospital’s financial assistance policy must appear on bills and in the hospital. However,
individual written and oral notifications of the hospital’s financial assistance policy are now only required
when a hospital plans to use extraordinary collections actions, such as reporting a debt to a credit bureau,
selling the debt to a third party or garnishing wages.”
While charitable hospitals must continue to make a good-faith effort to comply, the rules provide
charitable hospitals with time to fully update their policies and programming to implement the changes.
But if a charitable hospital fails to meet the consumer protection provisions required by the law, the
hospital could have its tax-exempt status revoked. If a hospital fails to properly conduct a community
health needs assessment or adopt an implementation strategy, an excise tax will apply, McMahon noted.
“However, if a hospital fails to meet a requirement, but the failure is neither willful nor egregious, the
hospital can correct and publicly disclose the error to have it excused, thus avoiding revocation of tax-
exempt status, but the excise tax would still apply,” she wrote.
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II. Methodologyb) Collaborating CHNA Parties
Working together to improve community health takes collaboration. Listed below is an in depthprofile of the local hospital and Health Department CHNA partners:
Hays Medical Center Profile
2220 Canterbury Dr, Hays, KS 67601CEO: John H. Jeter, MD
About HaysMed: Hays Medical Center is a private, not-for-profit hospital formed bythe 1991 merger of two religiously affiliated facilities, and provides the only tertiarylevel services in the region. The organization's Vision Statement, developedcollaboratively with local and regional physicians, hospital administrators andcommunity board representatives, was refined to a single core purpose: "To HelpPeople Be Healthy," and an overriding goal: "To Be the Best Tertiary Care Center inRural America."
HMC's DeBakey Heart Institute provides heart surgery for the western half of thestate. Additionally the 207-bed facility provides medical, surgical and pediatric carealong with cardiac, neonatal and intensive care units; cancer, joint and spinecare, diagnostic imaging and eye surgery center; emergency department,rehabilitation, hospice and lifeline. A total of 6,696 admissions and 173,321outpatient procedures documented last year, while the medical group's specialtyand rural health clinics accounted for more than 145,464 office visits. In addition,the DeBakey Heart Institute had 2,374 admissions while the Dreiling/SchmidtCancer Institute provided services to 2,580. Last year 721 births were alsorecorded at the hospital while 13,644 patients were seen in the EmergencyDepartment. The Center for Health Improvement, a MFA accredited fitnesscenter, incorporates hospital-based fitness and rehabilitation programs withoccupational medicine and independent physician clinics, opened it's doors 11 yearsago and has a membership in the fitness area of 2,000.
Hays Medical Center maintains a local market share of nearly 90%; with totalprimary/secondary/tertiary service are at 25%. Patient utilization figuresdemonstrate approximately one-half of all hospitalizations in the region aremaintained in the small rural hospitals surrounded by Hays Medical Center.Administering perhaps the largest Critical Access hospital network in the country,HMC earned the 1997 National Rural Health Association Outstanding ProgramAward for its EACH/RPCH and Telemedicine programs. It is NIAHO Hospitalaccredited, a Level 3 Trauma Center, an accredited Chest Pain Center with PCI andPrimary Stroke Center.
More than one thousand associates staff the medical center and physician clinics,accredited by DNV Healthcare and the American College of Radiology.
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Mission Statement: Patient, physicians and employers will first think of Hays Medical Centerand our regional partners to meet their health care needs. We will provide the best incompassionate care and will help communities understand and improve their health. Wesupport health care as a component of rural life by combining tertiary services in a ruraldelivery system using primary care physicians, local hospitals and other health care providers.
Vision: To help people be healthy.
Hays Medical Center offers the following services to its community:- Bariatrics - Nursing- Billing/Financial - OB/GYN- Bone, Joint and Spine Center - Occupational Therapy- Breast Care Center - Orthopedics- Cancer - Out Patient Rehab- Convenient Care Walk-In Clinic - Palliative Care- Cosmetic Surgery - Pastoral Care- Diabetes Solutions - Pediatrics- Dietary - Pharmacy- Dodge City Specialty Center - Pulmonology- Education - Rehabilitation- Emergency Department - Robot Surgery- Eye - Senior Focused Care- Family Medicine - Sleep and Neurodiagnostic- Fitness Center - Special Nursing Services- Great Bend Healthcare Center - Sports Medicine- HaysMed Partners - Surgery- Heart - Urology- Hospice - Volunteer Services- Hospitalists - Weight Loss Surgery- Imaging - WorkSMART- Internal Medicine - Woman/Infant Services- Lifeline - Wound Healing Hyperbaric Center- Nephrology
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Ellis County Health Department Profile
601 Main St., Ste. B, Hays, KS, 67601Administrator: Robert “Butch” Schlyer, RN
Medical Consultant: Katrina Hess, MDPhone: 785-628-9440Regional District Office: NW Trauma Region: NW
The Ellis County Health Department is open Monday through Friday from 7:30 am to 4:30 pm.In 2004, ECCP applied for funding from KDHE through the partnership of the Ellis County HealthDepartment in the Chronic Disease Risk Reduction Grants, to assist with tobacco cessationopportunities. ECCP is the acting Juvenile Justice Authority Committee for Ellis County and overthe years assisted with securing mini-grant funds for juvenile delinquency prevention efforts.Efforts specifically focused on Intensive Tutoring facilitated at the Northwest Kansas JuvenileIntake Program and mentoring through Big Brothers Big Sisters of Ellis County. The healthdepartment also offers WIC services, including immunizations screening, breastfeedingeducation & support, and classes for nutrition & health.
Offerings: Screenings (Blood pressure, Cholesterol, Glucose, Prostate (PSA), andTuberculosis), metabolic panels, CBC Blood count, Hemoglobin AIC, Protime, TSH (Thyroidstimulating hormone), wellness physicals, lead testing, education on children’s health matters.
Immunizations: Hepatitis A/B, HPV, Meningococcal, Diphtheria, Tetanus, Pertussis, Pneumonia,Influenza, Zostavax, MMR, Polio, Rabies, Rotavirus, and Varicella.
Mission: “It is the philosophy of the Ellis County Health Department that every citizen of EllisCounty should have access to basic public health services at an affordable cost. This agencywill promote, provide and maintain these services while encouraging personal responsibility forindividual health care. However, individuals will not be denied supported services due toinability to pay.”
Accreditation: Ellis County Health Department currently considering working towards CHNAaccreditation.
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II. Methodologyb) Collaborating CHNA Parties Continued
Consultant Qualifications
VVV Research & Development, LLCCompany Profile: 601 N. Mahaffie, Olathe, KS 66061 (913) 302-7264
VINCE VANDEHAAR, MBA
Principal Consultant & Owner of VVV Research & Development, LLCVVV Research & Development, LLC was incorporated on May 28th, 2009. With over 30 years of business &faculty experience in helping both providers, payors, and financial service firms obtain their strategicplanning and research & development needs, Vince brings in-depth health industry knowledge, researchaptitude, planning expertise and energy. VVV Research & Development services are organized, formalprocesses of listening to the voice of the customer. Vince started his consulting business after workingfor Saint Luke’s Health System (SLHS) of Kansas City for 16 years. (Note: Saint Luke’s Hospital of KansasCity, SLHS’s largest hospital, won the Malcolm Baldrige National Quality Award in March of 2003. TheBaldrige examiners cited Vince’s department as “Best Practice” in the areas of customer satisfaction,market research and evaluation efforts <Kansas City Star 3/10/04>).
VVV Research & Development, LLC consultants have in-depth experience helping hospitals work withlocal Health Departments to engage community residents & leaders to identify gaps between existinghealth community resources & needs and construct detailed strategies to meet those needs - while stilladhering to the hospital’s mission and budget. Over the past 20 years, Vandehaar has completed 8comprehensive Baldrige aligned Community Health Needs Assessments for Saint Luke’s of Kansas CitySystem facilities (3 campuses) and was contracted to conduct 2 additional independent Dept. of Healthconsulting projects (prior to IRS 990 regs). To date, VVV has completed 39 CHNA IRS alignedassessments for Kansas, Iowa and Missouri hospitals & Health Departments.
Vince Vandehaar, MBA is actively involved in the Kansas City community. He is a member the GreaterKansas City Employee Benefits Association, the Society for Healthcare Strategy & Market Development,the American Marketing Association Kansas City Chapter and Co-Chair of the AMA Kansas City HealthcareSpecial Interest Group. In addition to these roles, from 2000 to 2008, Vince served as the state chairmanfor MHA’s Data Committee and was a member of KHA’s Data Taskforce.
Collaborating Consultants
Alexa Backman, MBA 2015 - VVV Research & Development, LLC
Lead Planning & Marketing Analyst
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II. Methodologyc) CHNA & Town Hall Research Process
Our Community Health Needs Assessment process began in December of 2014. At thattime an inquiry by Hays Medical Center (Hays, KS) to all NW KS Health Alliance Networkmember hospitals was communicated to explore the possibility of a “group buy” to meetIRS CHNA requirements. (Note: Most NW KS Alliance Network hospitals work closelywith Hays Medical Center to provide onsite IT, Telemedicine, Mobile Radiology and Bio-Medical services. In addition, many Hays based specialists will travel to neighboringcounties to provide visiting outreach clinics).
In late December of 2014 a meeting was called (hosted) by Hays Medical Center to learnmore from the NW Alliance members (24) regarding their CHNA needs and to review thepossible CHNA collaborative options. VVV Research & Development, LLC from Olathe, KSwas asked to facilitate this discussion with the following agenda: VVV Research CHNAexperience, review CHNA requirements (regulations) and discuss CHNA steps/options tomeet IRS requirements and to discuss the next steps.
VVV CHNA Deliverables:
Uncover/Document basic secondary research – health of county (Organized by 10 TABS) Conduct Town Hall meeting to discuss secondary data and uncover/prioritize county
health needs Conduct & Report CHNA primary Research (valid N) – if elected by client Prepare & publish IRS-aligned CHNA report to meet requirements
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Step Date (Start-Finish) LEAD Task
1 12/11/2014 VVV / Hold kickoff Northwest Alliance review.
2 1/1/2015 Hosp Select CHNA Option A/B/C. Approve (sign) VVV CHNA quote.
3 1/20/2015 VVV
Send out REQCommInvite Excel file. Hosp & Hlth Dept to fill in PSA
Stakeholders Names/Address/E-mail.
4 1/20/2015 VVV
Request Hospital Client to send KHA PO reports (PO101, 103 and
TOT223E) to document service area for FFY 13, 12 and 11. In
addition, request hospital to complete 3 year historical PSA
IP/OP/ER/Clinic patient origin file (Use ZipPSA_3yrPOrigin.xls).
5 On or Before 01/28/15 VVV
Prepare CHNA Round#2 Stakeholder Feedback "online link." Send
text link for hospital review.
6 On or Before 1/28/2015
VVV /
Hosp
Prepare/send out PR story to local media announcing upcoming
CHNA work (general story). Hospital to place.
7 2/2/2015 VVV
Mail Round #2 CHNA Community Survey. Hospital will e-mail request
to participate to all stakeholders.
9 2/11/2015
VVV /
Hosp
Prepare/send out PR story to local media CHNA survey announcing
CHNA Round #2 survey. Request public to participate.
10 On or Before 2/15/2015 VVV
Assemble & complete secondary research - Find/populate 10 TABS.
Create Town Hall Ppt for presentation.
11 2/18/2015 Hosp
Prepare/send out Community Town Hall invite letter and place local
ad.
12 2/18/2015
VVV /
Hosp
Prepare/send out PR story to local media announcing upcoming Town
Hall. VVV will mock-up PR release to media sources.
13 3/6/2015 ALL
Conduct conference call (time TBD) with Hospital/Public Hlth to
review Town Hall data/flow.
14 3/11/2015 VVV
Conduct CHNA Town Hall. Lunch 11:30-1pm at Hays Medical Center.
Review & Discuss Basic health data plus rank health needs.
15 On or Before 04/30/15 VVV
Complete Analysis - Release Draft 1- seek feedback from leaders
(Hospital & Health Dept).
16 On or Before 05/31/15 VVV
Produce & Release final CHNA report. Hospital will post CHNA online
(website).
17 On or Before 05/31/15 Hosp Conduct Client Implementation Plan PSA Leadership meeting.
18
30 Days Prior to End of
Hosp Fiscal Year Hosp
Hold Board Meetings to discuss CHNA needs, create & adopt an
implementation plan. Communicate CHNA plan to community.
Project Timeline & Roles 2015
VVV CHNA Work Plan - Hays Medical Center
19
To meet IRS aligned CHNA requirements, a four-phase methodology was reviewed andapproved as follows:
Phase I – Discovery:
Conduct a 30 minute conference call with CHNA hospital client and County Health Department.Review / confirm CHNA calendar of events, explain / coach client to complete requiredparticipants database and schedule / organize all Phase II activities.
Phase II – QUALIFY Community Need:
A) Conduct secondary research to uncover the following historical community health status forPSA. Use Iowa Hospital Association (IHA), Vital Statistics, Robert Woods Johnson County HealthRankings, etc. to document “current state” of county health organized as follows:
TAB 9. Mortality ProfileTAB 10. Preventative Quality Measures
TAB 5. Hospitalization / Providers ProfileTAB 6. Behavioral Health ProfileTAB 7. Risk Indicators & FactorsTAB 8. Uninsured Profile
TAB 1. Demographic Profile
TAB 2. Economic/Business ProfileTAB 3. Educational ProfileTAB 4. Maternal and Infant Health Profile
B) Gather historical primary research to uncover public health needs, practices and perceptionsfor hospital primary service areas.
Phase III – QUANTIFY Community Need:
Conduct 90 minute Town Hall meeting with required county PSA residents. (Note: At each TownHall meeting, CHNA secondary data will be reviewed, facilitated group discussion will occur, anda group ranking activity to determine the most important community health needs will beadministered).
Phase IV - Complete data analysis & create comprehensive Community HealthNeeds Assessment:
Post CHNA report findings to meet IRS CHNA criteria.
After consideration of CHNA stakeholders (sponsoring hospital & local health department) theCHNA Basic option was selected with the following project schedule:
Phase I: Discovery…………………………………………………………… January 2015
Phase II: Secondary / Primary Research……………………………… Jan - Feb 2015
Phase III: Town Hall Meeting.……………………………………..…….. March 12, 2015
Phase IV: Prepare / Release CHNA report………………………..….. May 2015
20
Detail CHNA Development Steps Include:
Development Steps
Step # 1 Commitment
Determine interest level of area healthcare leaders
(Hospital, Health Dept, Mental Health Centers, Schools,
Churches, Physicians etc), hold community meeting.
Step # 2 Planning
Prepare brief Community Health Needs Assessment Plan
- list goals, objectives, purpose, outcome, roles,
community involvement, etc. Hold Community Kick-off
meeting.
Step # 3 Secondary Research
Collect & Report Community Health Published Facts.
Gather data health practice data from published
secondary research sources i.e. census, county health
records, behavioral risk factors surveillance, etc.
Step # 4a Primary Research
Conduct Community Roundtable (Qualitative Research).
Review Secondary Research (Step3) with Community
Stakeholders. Gather current opinions and identify
health needs.
Step # 4b Primary Research
<Optional>
Collect Community Opinions. (Quantitative Research).
Gather current opinions (Valid sample size) regarding
community health needs and healthcare practices. If
appropriate, conduct Physician Manpower Assessment
to determine FTE Physician need by specialty.
Steps # 5 Reporting
Prepare/Present comprehensive Community Health
Needs Assessment report (to community leaders) with
Recommended Actions to improve health . < Note:
Formal report will follow IRS Notice 2011-52 regs >
Steps to Conduct Community Health Needs Assessment
VVV Research & Development, LLC 913 302-7264
21
Overview of Town Hall Community Priority Setting Process
Each community has a wealth of expertise to be tapped for CHNA development. For this
reason, a town hall is the perfect forum to gather community insight and provide an
atmosphere to objectively consensus build and prioritize county health issues.
All Town Hall priority-setting and scoring processes involve the input of key stakeholders in
attendance. Individuals and organizations attending the Town Halls were critically important
to the success of the CHNA. The following list outlines partners invited to Town Hall: local
hospital, public health community, mental health community, free clinics, community-
based clinics, service providers, local residents, community leaders, opinion leaders, school
leaders, business leaders, local government, faith-based organizations and persons
(or organizations serving them), people with chronic conditions, uninsured community
members, low income residents and minority groups.
Hays Medical Center’s Town Hall was held on Wednesday, March 11th, 2015 at Hays MedicalCenter. Vince Vandehaar and Alexa Backman facilitated this 1 ½ hour session with thirty (30)attendees. (Note: a detail roster of Town Hall attendees is listed in Section V a).
The following Town Hall agenda was conducted:
1. Welcome & Introductions
2. Review Purpose for the CHNA Town Hall and Roles in the Process
3. Present / Review of Historical County Health Indicators (10 TABS)
4. Facilitate Town Hall participant discussion of data (probe health strengths/ concerns). Reflect on size and seriousness of any health concerns sitedand discuss current community health strengths.
5. Engage Town Hall participants to rank health needs (using 4 dots to castvotes on priority issues). Tally & rank top community health concernscited.
6. Close meeting by reflecting on the health needs / community votingresults. Inform participants on “next steps.”
At the end of each Town Hall session, VVV encouraged all community members to continue
to contribute ideas to both hospital and health department leaders via e-mail or personal
conversations.
(NOTE: To review detail Town Hall discussion content, please turn to Section V for detailed
notes of session and activity card content reporting of open end comments).
22
Community Health Needs AssessmentEllis County KS Town Hall Meetingon behalf of Hays Medical Center
Vince Vandehaar, MBAVVV Marketing & Development INC.
Owner and Adjunct Marketing Professor
Olathe, Kansas [email protected]
www.vandehaarmarketing.com913-302-7264
Community Health Needs Assessment (CHNA)Town Hall Discussion Agenda
I. Opening / Introductions (10 mins)
II. Review CHNA Purpose & Process (10 mins)
III. Review Current County "Health Status“ – -Secondary Data by 10 TAB CategoriesReview Community Feedback Research (35 mins)
IV. Collect Community Health Perspectives Hold
Community Voting Activity: Determine MOST Important Health
areas. (30 mins)
V. Close / Next Steps (5 mins)
VVV Marketing & Development INC.
I. Introduction:Background and Experience
Vince Vandehaar MBA,VVV Marketing & Development INC Principal Consultant, Olathe,
KS 913 302-7264 – Professional Consulting Services: Strategic Planning, Marketing
Management, Business Research &Development Focus : Strategy ,Research , Deployment
– Over 25 years of experience with Tillinghast, BCBSKC, Saint Luke’s
Adjunct Professor - Marketing / Health Admin.- 26 years + Webster University (1988 – present)
Rockhurst University (2010 – present)
Alexa Backman MBA 2015, VVV Collaborative Analyst
Town Hall Participation (You)
ALL attendees welcome to share.
– Parking Lot
There are no right or wrong answers.
Only one person speaks at a time.
Please give truthful responses.
Have a little fun along the way.
23
I. Introductions: a conversation withthe community. Community members and organizations
invited to CHNA Town Hall
Consumers: Uninsured/underinsured people, Members of at-risk populations, Parents, caregivers and o ther consumers of
health care in the community, and Consumer advocates.
Community leaders and groups: The hospital organization’s board members, Local clergy and congregational leaders ,
Presidents or chairs of civic or service clubs -- Chamber of Commerce, veterans' organizations, Lions, Rotary, etc., Representativesfrom businesses – owners/CEO's of large businesses (local or large corporations with local branches.),Business people &merchants (e.g., who sell tobacco, alcohol, or other drugs), Representatives from organized labor, Political, appointed andelected officials., Foundations., United Way organizations. And other "community leaders."
Public and other organizations: Public health officials, Directors or staff of health and human service organizations ,
City/Community planners and development officials, Individuals with business and economic development experience, Welfareand social service agency staff,Housing advocates - administrators of housing programs: homeless shelters, low-income- familyhousing and senior housing,Education officials and staff - school superintendents, principals and teachers, Public safety officials ,
Staff from state and area agencies on aging,Law enforcement agencies - Chiefs of police, Local colleges and universities, Coalitionsworking on health or other issues.
Other providers: Physicians, Leaders in other not-for-profit health care organizations, such as hospitals, clinics, nursing
homes and home-based and community-based services, Leaders from Catholic Charities and other faith-based service providers ,
Mental health providers, Oral health providers, Health insurers, Parish and congregational nursing programs, Other h ealth
professionals
II. Purpose: Why conduct CommunityHealth Needs Assessment?
To determine health-related trends and issuesof the community.
To understand/evaluate health deliveryprograms in place.
To develop strategies to address unmet healthneeds.
To meet Federal requirements – both localhospital & Health Department.
II. Review CHNA Definition
A Community Health Needs Assessment (CHNA) is asystematic collection, assembly, analysis, anddissemination of information about the health ofthe community. <NOTE: Some the data has already been
collected (published) by local, state and federal public healthorganizations. Some data will be collected today.>
CHNA’s role is to identify factors that affect thehealth of a population and determine theavailability of resources to adequately addressthose factors.
Future System of CARE Sg2
IP = inpatient; SNF = skilled nursing facility; OP = outpatient.
HealthDept./Pharmacy
Wellness andFitness Center
Diagnostic/ImagingCenter
UrgentCareCenter
Home
PhysicianClinics
AmbulatoryProcedureCenter
IP Rehab
Hospital
Home CareHospice
AcuityCommunity-BasedCare
AcuteCare
Recovery &RehabCare
SNF
OPRehab
24
Community Health Needs AssessmentJoint Process: Hospital & Health Department
II. Required Written Report IRS 990Documentation …..
a description of the community served
a description of the CHNA process
the identity of any and all organizations & third parties whichcollaborated to assist with the CHNA;
a description of how the organization considered the input ofpersons representing the community (e.g., through meetings,focus groups, interviews, etc.), who those persons are, andtheir qualifications;
a prioritized description of all of the community needsidentified by the CHNA and
a description of the existing health care facilities and otherresources within the community available to meet the needsidentified through the CHNA.
III. Review Current County "Health Status“ –Secondary Data by 10 TAB Categories plus IA State Rankings
TAB 9. Mortality ProfileTAB 10. Preventative Quality Measures
TAB 5. Hospitalization / Providers ProfileTAB 6. Behavioral Health ProfileTAB 7. Risk Indicators & FactorsTAB 8. Uninsured Profile
TAB 1. Demographic Profile
TAB 2. Economic/Business ProfileTAB 3. Educational ProfileTAB 4. Maternal and Infant Health Profile
County Health Rankings Robert Wood
Johnson Foundation & University of WI Health Institute
25
1 2b
Focus Area Measure Description Focus Area Measure DescriptionAir pollution - particulate
matterThe average daily measure of fine particulate matter
in micrograms per cubic meter (PM2.5) in a county
Violent crime Violent crime rate per 100,000 population
Drinking water violations Percent of population potentially exposed to water
exceeding a violation limit during the past year
Injury deaths Injury mortality per 100,000
Severe housing problems Percent of households with at least 1 of 4 housing
problems: overcrowding, high housing costs, or lack
of kitchen or plumbing facilitiesDriving alone to work Percent of the workforce that drives alone to work 3Long commute - driving
aloneAmong workers who commute in their car alone, the
percent that commute more than 30 minutes
3a
2a Focus Area Measure Description
Focus Area Measure Description Tobacco use Adult smoking Percent of adults that report smoking >= 100
Uninsured Percent of population under age 65 without health
insurance
Diet and
exercise (10%)
Adult obesity Percent of adults that report a BMI >= 30
Primary care
physicians
Ratio of population to primary care physicians Food
environment
index
Index of factors that contribute to a healthy
food environment
Dentists Ratio of population to dentists Physical inactivity Percent of adults aged 20 and over reporting
Mental health
providers
Ratio of population to mental health providers Access to exercise
opportunities
Percent of the population with adequate
access to locations for physical activity
Preventable hospital
stays
Hospitalization rate for ambulatory-care sensitive
conditions per 1,000 Medicare enrollees
Alcohol and
drug use (5%)
Excessive drinking Binge plus heavy drinking
Diabetic screening Percent of diabetic Medicare enrollees that receive
HbA1c screening
Alcohol-impaired
driving deaths
Percent of driving deaths with alcohol
involvement
Mammography
screening
Percent of female Medicare enrollees that receive
mammography screening
Sexual activity
(5%)
Sexually
transmitted
infections
Chlamydia rate per 100,000 population
2b Teen births Teen birth rate per 1,000 female population,
ages 15-19
Focus Area Measure Description 3b / 3c
High school
graduation
Percent of ninth grade cohort that graduates in 4
years
Focus Area Measure Description
Some college Percent of adults aged 25-44 years with some post-
secondary education
Quality of life
(50%)
Poor or fair
health
Percent of adults reporting fair or poor health
(age-adjusted)
Employment
(10%)
Unemployment Percent of population age 16+ unemployed but
seeking work
Poor physical
health days
Average number of physically unhealthy days
reported in past 30 days (age-adjusted)
Income (10%) Children in poverty Percent of children under age 18 in poverty Poor mental
health days
Average number of mentally unhealthy days
reported in past 30 days (age-adjusted)
Inadequate social
support
Percent of adults without social/emotional support Low birthweight Percent of live births with low birthweight (<
2500 grams)
Children in single-
parent households
Percent of children that live in household headed by
single parent
Length of life
(50%)
Premature death Years of potential life lost before age 75 per
100,000 population (age-adjusted)
Community
safety (5%)
Physical Environment (10%)
Air and water
quality (5%)
Housing and
transit (5%)
Social and Economic Environment (40%)
Health Outcomes (30%)
Health Behaviors
Clinical Care (20%)
Access to care
(10%)
Quality of care
(10%)
Social and Economic Environment (40%)
Education
(10%)
Family and
social support
(5%)
Morbidity / Mortality
Yr 2012 CHNA Needs
# Health Areas of Future Focus N=40 Votes %
1Aging Services (Nursing Home & Assisted Living
facilities )19 14.1%
2 Low Cost Health Services / Providers 15 11.1%
3 Mental Health services 15 11.1%
4 Alternative to ER (Urgent Care Facility) 13 9.6%
5 Public Transportation 9 6.7%
6 Additional Dentists services 8 5.9%
7 Preventative Care services 8 5.9%
8Delivery & Integration of Care. Health Ed
Coordination7 5.2%
9 Obesity 7 5.2%
10 Business Culture Promoting Healthy Living 6 4.4%
11 Geriatrics 6 4.4%
12 Bike / Walking Path 5 3.7%
2012 Health Needs - Ellis County KS (Ranked)
IV. Collect Community Health PerspectivesAsk your opinion. Your thoughts?
1) Tomorrow: What is occurring or mightoccur that would affect the “health of ourcommunity” ?
2) Today: What are the strengths of ourcommunity that contribute to health
3) Today: Are there healthcare services inyour community / neighborhood that youfeel need to be improved and / orchanged?
VVV Research & Development [email protected]
913 302-7264
Community Health Needs Assessment
QuestionsNext Steps ?
26
II. Methodologyd) Community Profile (A Description of Community Served)
Ellis County Community Profile
Demographics
The population of Ellis County was estimated to be 29,316 citizens in 2014, and had a0.71% change in population from 2010–2014. The county covers 899.9 square miles is one ofthe top pheasant hunting states in the nation. It also has the Cedar Bluff Reservoir and LakeWilson for recreation and is home to the Cathedral of the Plains1. The county has an overallpopulation density of 33 persons per square mile. The county is located in Central WesternKansas and the most common industries are education, health and social services and retail trade2.The county was founded in 1867 and the county seat is Hays3.
The major highway transportation access to Ellis County is U.S. Interstate 70, which
runs through the center of the county. Kansas Highway 183 is the major North–South road.
Also, Old Highway 40 runs parallel to I-70 throughout the county.
Ellis County KS Airports4
Name USGS Topo Map
Hays Medical Center Heliport Hays North
Hays Regional Airport Hays South
Philip Ranch Airport Victoria
Rans Airport Hays North
Saint Anthony Hospital Airport Hays North
1 http://kansas.hometownlocator.com/ks/ellis/2 http://www.city-data.com/county/Ellis_County-KS.html3 http://www.ellisco.net/index.aspx?NID=1444 http://kansas.hometownlocator.com/features/cultural,class,airport,scfips,20051.cfm
27
Schools in Ellis County:
Public Schools5
Name Level
Ellis High High
Felten Middle Middle
Hays High High
Kathryn O’Loughlin McCarthy Elem Primary
Kennedy Middle Middle
Lincoln Elem Primary
Roosevelt Elem Primary
Victoria Elem Primary
Victoria High High
Washington Elem Primary
Washington Elem Primary
Woodrow Wilson Elem Primary
Private Schools6
Name Level
High Plains Christian School Elementary
Holy Family Elementary Elementary
Maranatha Christian School Elementary
St. Mary’s School Elementary
Thomas More Prep Marian High Sch Secondary
5 http://kansas.hometownlocator.com/schools/sorted-by-county,n,ellis.cfm6 http://kansas.hometownlocator.com/schools/sorted-by-county,n,ellis.cfm
28
Population: Households HH Per CapitaZIP NAME County Yr2014 Yr2019 Chg Yr2014 Yr2019 Avg Size Income 1467601 Hays ELLIS 24,656 25,349 2.8% 10,405 10,732 2.3 $23,84167627 Catharine ELLIS 80 82 2.5% 40 41 2.0 $32,49167637 Ellis ELLIS 2,720 2,784 2.4% 1,159 1,191 2.3 $22,56267660 Pfeifer ELLIS 74 76 2.7% 30 30 2.5 $22,02967671 Victoria ELLIS 1,797 1,875 4.3% 735 770 2.3 $22,65167674 Walker ELLIS 50 51 2.0% 26 27 1.9 $33,325
29,377 30,217 16.7% 12,395 12,791 2.2 $26,150
Population 2014: YR 2014 FemalesZIP NAME County Yr2014 POP65p KIDS<18 GenY MALES FEMALES Age20_3567601 Hays ELLIS 24,656 3,292 6,137 9,778 12,324 12,332 3,55067627 Catharine ELLIS 80 15 19 21 42 38 567637 Ellis ELLIS 2,720 461 677 801 1,325 1,395 24167660 Pfeifer ELLIS 74 13 17 19 39 35 567671 Victoria ELLIS 1,797 360 437 514 921 876 13067674 Walker ELLIS 50 8 14 13 26 24 3
29,377 4,149 7,301 11,146 14,677 14,700 3,934
Population 2014: Aver Hholds
ZIP NAME County White Black Amer IN Hisp HH Inc14 Yr2014 HH $50K+67601 Hays ELLIS 22,600 372 80 1,546 $55,998 10,405 4,39967627 Catharine ELLIS 77 0 0 1 $64,983 40 2267637 Ellis ELLIS 2,653 8 3 92 $52,705 1,159 47967660 Pfeifer ELLIS 71 0 1 3 $54,337 30 1267671 Victoria ELLIS 1,757 7 7 20 $54,806 735 33867674 Walker ELLIS 49 0 0 1 $64,086 26 14
27,207 387 91 1,663 $57,819 12,395 5,264
Source: ERSA Demographics
Totals
Detail Demographic Profile
Totals
Totals
29
III. Community HealthStatus
[VVV Research & Development, LLC]
30
III. Community Health Statusa) Historical Health Statistics
Health Status Profile
This section of the CHNA reviews published quantitative community health indicators andresults of our recent CHNA Town Hall. To produce this profile, VVV Research &Development staff analyzed data from multiple sources. This analysis focuses on a set ofpublished health indicators organized by ten areas of focus (10 TABS), results from the 2015County Health Rankings and conversations from Town Hall primary research. (Note: The RobertWood Johnson Foundation collaborates with the University of Wisconsin Population HealthInstitute to release annual County Health Rankings. As seen below in model, these rankingsare based on a number of health factors).
31
Secondary Research
2015 State Health Rankings for Ellis County, KS
#
Kansas 2015 County
Health Rankings (105
Counties) DefinitionsELLIS CO
2015 Trend
NW
Alliance
(12)
1 Physical Environment Environmental quality 83 502 Health Factors 5 26
2a Clinical Care
Access to care / Quality
of Care 9 41
2b Social & Economic Factors
Education, Employment,
Income, Family/Social
support, Community
Safety 4 293 Health Outcomes 12 44
3a Health Behaviors
Tobacco Use,
Diet/Exercise, Alcohol
Use, Sexual Activitiy 21 343b Morbidity Quality of life 22 483c Mortality Length of life 7 42
OVERALL RANK 12 44
http://www.countyhealthrankings.org
NW KS Norms include the following 12 counties: Barton, Ellis, Gove, Kiowa, Norton,
Osborne, Pawnee, Phillips, Russell, Sheridan, Smith and Thomas
When considering the state of community health, it’s important to review published healthdata by topic area. Below is a summary of key TABS of information collected:
32
Tab 1 Demographic Profile
TAB Health IndicatorELLIS CO
2015 TREND KANSAS
NW Alliance
(12) SOURCE
1a a Population, 2013 estimate 28,939 2,895,801 104,831 People Quick Facts
1a b Population, 2010 28,531 2,853,118 104,876 People Quick Facts
1a c Pop Growth % - April 1,10 to July 1, 13 1.4% 2.1% -0.5% People Quick Facts
1a d Persons under 5 years, percent, 2013 6.9% 6.9% 6.0% People Quick Facts
1a e Persons under 18 years, percent, 2013 25.0% 21.8% 22.1% People Quick Facts
1a f Persons 65 years and over, percent, 2013 14.0% 13.6% 20.4% People Quick Facts
1a g Female persons, percent, 2013 50.2% 49.7% 49.2% People Quick Facts
1a h White alone, percent, 2013 (a) 87.1% 95.6% 95.4% People Quick Facts
1a i
Black or African American alone,% 2013
(a) 6.2% 1.0% 1.7% People Quick Facts
1a j Hispanic or Latino, percent, 2013 (b) 11.2% 5.4% 5.2% People Quick Facts
1a k
Foreign born persons, percent, 2008-
2012 6.5% 2.6% 2.1% People Quick Facts
1a l
% Language other than English spoken
at home 10.9% 7.6% 4.7% People Quick Facts
1a m
% Living in same house 1 year +, 2008-
2012 83.0% 75.8% 86.6% People Quick Facts
1a n People 65+ Living Alone, 2009-2013 30.5% 29.4% 32.4%
American Community
Survey
TAB Health IndicatorELLIS CO
2015 TREND KANSAS
NW Alliance
(12) SOURCE
1b a Veterans, 2008-2012 2,185 NA 18,731 People Quick Facts
1b b Population per square mile, 2010 34.9 31.6 17 Geography Quick Facts
1b c
Violent crime rate (Rate of Violent Crime
per 1,000) 3.9 3.5 2.1%
Kansas Bureau of
Investigation
1b d Children in single-parent households 23% NA 29% County Health Rankings
1b e
People Living Below Poverty Level, 2009-
2013 16.2% 13.7% 12.5%
American Community
Survey
1b f
Children Living Below Poverty Level,
2009-2013 13.4% 18.7% 18.1%
American Community
Survey
1b g Limited access to healthy foods 6% NA 8% County Health Rankings
1b h
People 65+ Living Below Poverty Level,
2009-2013 7.5% 7.6% 8.5%
American Community
Survey
1b i
People 65+ with Low Access to a Grocery
Store, 2010 2.6% NA 9.5%
U.S. Department of
Agriculture - Food
Environment Atlas
1b j Voter Turnout, 2012 65.4% 66.8% 71.0%
Kansas Secretary of
State
33
Tab 2 Economic Profiles
TAB Health IndicatorELLIS CO
2015 TREND KANSAS
NW Alliance
(12) SOURCE
2a a Households, 2008-2012 11,094 1,110,440 42,866 People Quick Facts
2a b Median household income, 2009-2013 $43,085 $51,332 $44,017
American Community
Survey
2a c
Per capita money income in past 12
months (2012 dollars), 2008-2012 $26,845 $24,625 $25,046 People Quick Facts
2a d
Households with Cash Public Assistance
Income, 2009-2013 1.6% 2.3% 1.6%
American Community
Survey
2a e Housing units, 2013 12,397 NA 106,387 People Quick Facts
2a f
Median value of owner-occupied housing
units, 2008-2012 $127,400 $134,700 $75,775 People Quick Facts
2a g Homeownership rate, 2009-2013 57.6% 60.7% 62.6%
American Community
Survey
2a h
Housing units in multi-unit structures, %
2008-2012 17.6% 23.4% 9.0% People Quick Facts
2a i Persons per household, 2008-2012 2.5 2.3 2.3 People Quick Facts
2a j Severe Housing Problems, 2006-2010 12.2% 12.8% 8.5% County Health Rankings
2a k Homeowner Vacancy Rate, 2009-2013 1.2% 2.0% 1.8%
American Community
Survey
2a l
Renters Spending 30% or More of
Household Income on Rent, 2009-2013 51.7% 45.5% 37.0%
American Community
Survey
TAB Health IndicatorELLIS CO
2015 TREND KANSAS
NW Alliance
(12) SOURCE
2b a Retail sales per capita, 2007 $12,444 $18,264 $9,577 Business Quick Facts
2b b Total number of firms, 2007 3,551 237,040 10,781 Business Quick Facts
2b c
Unemployed Workers in Civilian Labor
Force, 2014 2.1% 3.9% 2.7%
U.S. Bureau of Labor
Statistics
2b d
Private nonfarm employment, percent
change, 2011-2012 1.9% (1) 4.6% 5.3% Business Quick Facts
2a e
Households with No Car and Low Access
to a Grocery Store, 2010 1.3% 2.1%
U.S. Department of
Agriculture - Food
Environment Atlas
2b f Child Food Insecurity Rate, 2012 18.4% 22.5% 20.8% Feeding America
2a g Grocery Store Density, 2011 0.1% 0.4%
U.S. Department of
Agriculture - Food
Environment Atlas
2b h
Low-Income and Low Access to a
Grocery Store, 2010 5.8% 15.4%
U.S. Department of
Agriculture - Food
Environment Atlas
2b i
Low-Income Persons who are SNAP
Participants, 2007 13.9% 12.3%
U.S. Department of
Agriculture - Food
Environment Atlas
2b j
Households without a Vehicle, 2009-
2013 5.1% 5.3% 4.2%
American Community
Survey
2b k
Mean travel time to work (minutes),
workers age 16+, 2008-2012 18.9 12.7 14 People Quick Facts
2b l
Solo Drivers with a Long Commute, 2008-
2012 6.2% 19.5% 12.2% County Health Rankings
2b m Workers who Walk to Work, 2009-2013 2.6% 2.4% 4.6%
American Community
Survey
34
Tab 3 Public Schools Health Delivery Profile
Currently school districts are providing on site primary health screenings and basic care.
TAB Health IndicatorELLIS CO
2015 TREND KANSAS
NW Alliance
(12) SOURCE
3 a
Students Eligible for the Free Lunch
Program, 2011-2012 27.6% 38.9% 34.2%
National Center for
Education Statistics
3 b
Poverty Status by School Enrollment,
2009-2013 6.3% 12.9% 12.6%
American Community
Survey
3 c
Student-to-Teacher Ratio (% Student /
Teacher), 2011-2012 13.9 13 9.4
National Center for
Education Statistics
3 d High School Graduation, 2013 91.7% 85.8% 84.6%
Annie E. Casey
Foundation
3 e
Bachelor's degree or higher, percent of
persons age 25+, 2008-2012 30.0% 32.1% 20.5% People Quick Facts
# School Health Indicators Ellis Co 2012 Trend
Districts USD 489 USD 388 USD 432 Overall
1 Total # Public School Nurses 4 1 1 5.5
2School Nurse is Part of the IEP TeamYes/No Yes yes As needed Yes
3 School Wellness Plan (Active) Yes yes Yes No
4VISION: # Screened / Referred to Prof /Seen by Professional 1636/130/34 285/7/6 250/8/6
1707/ 150/
67
5HEARING: # Screened / Referred to Prof /Seen by Professional 1234/17/1 285/10/7 250/2/2 1516/ 39/ 20
6ORAL HEALTH: # Screened / Referred toProf / Seen by Professional 1197/54/0 259/25/15 Doing Soon
1328/ 132/
30
7SCOLIOSIS: # Screened / Referred to Prof /Seen by Professional
0/0/0 0/0/0
Per Athletic
Physical 0/ 0/ 0
8# of Students Served with No IdentifiedChronic Health Concerns 2368 350 303 3138
9 School has a Suicide Prevention Program No No As Needed No
10 Compliance on Required Vaccincations (%) 99% 100% 94% 100%
Ellis Co 2015
35
TAB 4 Maternal and Infant Health Profile
Tracking maternal & infant care patterns are vital in understanding the foundation of family
health.
# Criteria - Vital SatisticsELLIS CO
2015TREND KANSAS
NW Alliance
(12)
a Total Live Births, 2008 385 41,815 1,293
b Total Live Births, 2009 406 41,388 1,317
c Total Live Births, 2010 375 40,439 1,274
d Total Live Births, 2011 408 39,628 1,315
e Total Live Births, 2012 406 40,304 1,370
f
Total Live Births, 2008-2012 -
Five year Rate (%) 14.0% 14.5% 11.5%
TAB Health IndicatorELLIS CO
2015 TREND KANSAS
NW Alliance
(12) SOURCE
4 a
Percent of Births Where Prenatal Care
began in First Trimester, 2011-2013 84.5% 78.4% 78.9%
Kansas Department of
Health and Environment
4 b
Percentage of Premature Births, 2011-
2013 7.8% 9.0% 8.9%
Kansas Department of
Health and Environment
4 c
Percent of Births with Low Birth Weight,
2011-2013 6.4% 7.1% 7.6%
Kansas Department of
Health and Environment
4 d
Percent of births Where Mother Smoked
During Pregnancy, 2010-2012 NA 13.5% NA
Kansas Department of
Health and Environment
4 e
Percent of all Births Occurring to Teens
(15-19), 2011-2013 6.0% 8.1% 7.6%
Kansas Department of
Health and Environment
4 f
Percent of Births Occurring to Unmarried
Women, 2011-2013 33.5% 36.7% 31.3%
Kansas Department of
Health and Environment
4 g
Average Monthly WIC Participation per
1,000 population, 2013 13.1% 23.6% 20.9%
Kansas Department of
Health and Environment
4 h
Percent of WIC Mothers Breastfeeding
Exclusively, 2013 16.1% 12.9% 14.6%
Kansas Department of
Health and Environment
36
TAB 5 Hospitalization/Provider Profile
Understanding provider access and disease patterns are fundamental in healthcare delivery.Listed below are several vital county statistics.
5 a
Ratio of Population to Primary Care
Physicians, 2013 1624 1816 2114
Kansas Department of
Health and Environment
5 b
Staffed Hospital Bed Ratio (per 1,000
Pop), 2012 5.9% 3.4% 13.1%
Kansas Hospital
Association
5 c
Percent of Births with Inadequate Birth
Spacing, 2011-2013 9.3% 11.0% 10.8%
Kansas Department of
Health and Environment
5 d Preventable hospital stays 72 NA 64 County Health Rankings
5 e
Heart Disease Hospital Admission Rate,
2009-2011 298 300 262
Kansas Department of
Health and Environment
5 f
Congestive Heart Failure Hospital
Admission Rate, 2009-2011 242 199 191
Kansas Department of
Health and Environment
5 g
Chronic Obstructive Pulmonary Disease
(COPD) Hospital Admission Rate, 2009-
2011 202 136 194
Kansas Department of
Health and Environment
5 h
Bacterial Pneumonia Hospital Admission
Rate, 2009-2011 269 269 488
Kansas Department of
Health and Environment
5 i
Injury Hospital Admission Rate, 2009-
2011 832 915 691
Kansas Department of
Health and Environment
FFY2012 FFY2013 FFY2014 Trend
1 Total Discharges 3320 3090 2740
2 Total IP Discharges-Age 0-17 Ped 66 114 86
3 Total IP Discharges-Age 18-44 347 303 262
4 Total IP Discharges-Age 45-64 592 575 511
5 Total IP Discharges-Age 65-74 352 375 337
6 Total IP Discharges-Age 75+ 1085 902 769
7 Psychiatric 79 65 59
8 Obstetric 410 386 366
9 Surgical % 27.1% 25.1% 28.4%
FFY2012 FFY2013 FFY2014 Trend
1 Total Discharges 2795 2473 2195
2 Total IP Discharges-Age 0-17 Ped 31 39 32
3 Total IP Discharges-Age 18-44 261 228 193
4 Total IP Discharges-Age 45-64 473 438 385
5 Total IP Discharges-Age 65-74 284 295 267
6 Total IP Discharges-Age 75+ 945 748 631
7 Psychiatric 48 30 18
8 Obstetric 384 355 337
9 Surgical % 24.8% 24.0% 27.1%
# Kansas Hospital AssocOP TOT223E FFY2012 FFY2013 FFY2014 Trend
1 ER Market Share - Hays Reg 92.8% 93.3% 92.5%
2 OPS Market Share - Hays Reg 70.9% 88.0% 88.6%
3 OP Market Share - Hays Reg 81.9% 78.9% 77.1%
# KS Hospital Assoc PO103Ellis County IP 2015
# KS Hospital Assoc PO103Hays Medical Center (Only)
37
TAB 6 Social & Rehab Services Profile
Behavioral health care provide another important indicator of community health status.
TAB Health IndicatorELLIS CO
2015 TREND KANSAS
NW Alliance
(12) SOURCE
6 a Depression: Medicare Population, 2012 18.1% 16.2% 15.2%
Centers for Medicare &
Medicaid Services
6 b
Alcohol-Impaired Driving Deaths, 2008-
2012 39.3% 34.7% 36.4% County Health Rankings
6 c Inadequate social support 6% NA 16% County Health Rankings
6 d Poor mental health days 2.0 NA 2.8 County Health Rankings
TAB 7 Health Risk Profiles
Knowing community health risk factors and disease patterns can aid in the understanding“next steps” to improve health. Being overweight/obese; smoking, drinking in excess, notexercising etc can lead to poor health.
TAB Health IndicatorELLIS CO
2015 TREND KANSAS
NW Alliance
(12) SOURCE
7a a % of Adults with High Cholesterol, 2013 42% 38.1% 41.0%
Kansas Department of
Health and Environment
7a b Adult obesity 29% 30% 30% County Health Rankings
7a c
Percent of Adults Who are Binge
Drinkers, 2013 21.9% 15.4% 16.7%
Kansas Department of
Health and Environment
7a d
Percent of Adults Who Currently Smoke
Cigarettes, 2013 20.0% 20.0% 22.0%
Kansas Department of
Health and Environment
7a e
% of Adults with Diagnosed
Hypertension, 2013 28.5% 31.3% 31.7%
Kansas Department of
Health and Environment
7a f
% of Adults with Doctor Diagnosed
Arthritis, 2013 24.8% 23.9% 23.3%
Kansas Department of
Health and Environment
7a g % Physical inactivity 26.0% NA 25.0% County Health Rankings
7a h
% of Adults with Fair or Poor Self-
Perceived Health Status, 2013 10.7% 15.4% 12.4%
Kansas Department of
Health and Environment
7a i
Public Water Supply - Percent of
Population Served Unaffected by SDWA
Nitrate Violations, 2013 100.0% 99.7% 96.2%
Kansas Department of
Health and Environment
7a j Sexually transmitted infections 543 NA 369 County Health Rankings
38
TAB 7 Health Risk Profiles
TAB Health IndicatorELLIS CO
2015 TREND KANSAS
NW Alliance
(12) SOURCE
7b a Hypertension: Medicare Population, 2012 62.8% 52.7% 55.2%
Centers for Medicare &
Medicaid Services
7b b
Hyperlipidemia: Medicare Population,
2012 49.7% 39.3% 38.1%
Centers for Medicare &
Medicaid Services
7b c
Rheumatoid Arthritis: Medicare
Population, 2012 37.4% 27.7% 33.5%
Centers for Medicare &
Medicaid Services
7b d
Ischemic Heart Disease: Medicare
Population, 2012 28.8% 26.7% 29.7%
Centers for Medicare &
Medicaid Services
7b e Diabetes: Medicare Population, 2012 23.4% 24.6% 23.0%
Centers for Medicare &
Medicaid Services
7b f Heart Failure: Medicare Population, 2012 17.1% 14.0% 18.3%
Centers for Medicare &
Medicaid Services
7b g
Chronic Kidney Disease: Medicare
Population, 2012 17.6% 13.9% 13.1%
Centers for Medicare &
Medicaid Services
7b h COPD: Medicare Population, 2012 15.3% 11.0% 12.9%
Centers for Medicare &
Medicaid Services
7b i
Alzheimer's Disease or Dementia:
Medicare Pop 2012 13.2% 9.9% 10.6%
Centers for Medicare &
Medicaid Services
7b j
Atrial Fibrillation: Medicare Population,
2012 9.8% 8.0% 9.3%
Centers for Medicare &
Medicaid Services
7b k Cancer: Medicare Population, 2012 10.4% 8.0% 9.1%
Centers for Medicare &
Medicaid Services
7b l Osteoporosis: Medicare Population, 2012 11.7% 6.1% 8.2%
Centers for Medicare &
Medicaid Services
7b m Asthma: Medicare Population, 2012 3.9% 3.8% 3.5%
Centers for Medicare &
Medicaid Services
7b n Stroke: Medicare Population, 2012 3.2% 3.2% 2.6%
Centers for Medicare &
Medicaid Services
TAB 8 Uninsured Profiles
Based on state estimations, the number of insured is documented below. Also, the amountof charity care (last 3 years of free care) from area providers is trended below.
#
Charity Care by Individual
Facility YR 2012 YR 2013 Yr 2014 TREND
1 Local Hospital Charity Care $2,276,103 $2,925,065 $1,834,923
TAB Health IndicatorELLIS CO
2015 TREND KANSAS
NW Alliance
(12) SOURCE
8 a Uninsured Adult Population Rate, 2012 15.7% 17.6% 17.4% U.S. Census Bureau
39
TAB 9 Mortality Profile
The leading causes of county deaths are listed below. Areas of higher than expected areso noted.
#
Causes of Death by County
of Residence, KS 2012
ELLIS CO
2015TREND KANSAS
NW Alliance
15
TOTAL 420 43,262 2013
1
Major Cardiovascular
Diseases 67 7,458 341
2 All Other Causes 53 4,215 194
3 All Malignant Neoplasms 52 5,406 256
4 Diseases of Heart 42 5,314 259
5 Ischemic Heart Disease 33 2,990 156
6
Malignant Neoplasms of
Respiratory and 22 1,537 72
7
Chronic Lower Respiratory
Diseases 20 1,680 75
8 Cerebrovascular Diseases 15 1,331 53
9 Alzheimer's Disease 12 788 42
10 Pneumonia and Influenza 11 621 37
11 Atherosclerosis 10 459 16
12 Other Heart Diseases 9 2,156 100
13
Malignant Neoplasms of
Digestive Organs 9 1,288 51
14 Other Malignant Neoplasms 9 1,145 48
15 Suicide 7 505 27
16 Diabetes Mellitus 7 633 23
17
Residual Infection &
Parasistic Disease 7 586 24
18 Motor Vehicle Accidents 5 410 33
40
TAB 9 Mortality Profile
TAB Health IndicatorELLIS CO
2015 TREND KANSAS
NW Alliance
(12) SOURCE
9 a Life Expectancy for Females, 2010 81 81 81
Institute for Health
Metrics and Evaluation
9 b Life Expectancy for Males, 2010 77 76 76
Institute for Health
Metrics and Evaluation
9 c Infant Mortality Rate, 2009-2013 5.1% 6.4% 3.9%
Kansas Department of
Health and Environment
9 d
Age-adjusted Mortality Rate per 100,000
population, 2011-2013 705 757 740
Kansas Department of
Health and Environment
9 e
Age-Adjusted Years of Potential Life Lost -
Traffic Injury, 2011-2013 555 490 1541
Kansas Department of
Health and Environment
9 f
Age-adjusted Cancer Mortality Rate per
100,000 population, 2011-2013 147 166 148
Kansas Department of
Health and Environment
9 g
Age-adjusted Heart Disease Mortality
Rate per 100,000 population, 2011-2013 127 156 166
Kansas Department of
Health and Environment
9 h
Age-adjusted Chronic Lower Respiratory
Disease Mortality Rate per 100,000
population, 2009-2013 44 51 51
Kansas Department of
Health and Environment
9 i
Age-adjusted Traffic Injury Mortality
Rate per 100,000 population, 2011-2013 24 13 25
Kansas Department of
Health and Environment
9 j
Age-adjusted Unintentional Injuries
Mortality Rate per 100,000 population,
2011-2013 43 40 66
Kansas Department of
Health and Environment
9 k
Age-adjusted Suicide Mortality Rate per
100,000 population, 2003-2013 22 15 14
Kansas Department of
Health and Environment
TAB 10 Preventive Health Profile
The following table reflects future health of county. This information also is an indicatorof community awareness of preventative measures.
TAB Health IndicatorELLIS CO
2015 TREND KANSAS
NW Alliance
(12) SOURCE
10 a Access to Exercise Opportunities, 2014 74.3% 70.9% 51.3% County Health Rankings
10 b
% of Infants Fully Immunized at 24 Mo,
2011-2013 70.6% 71.7% 78.6%
Kansas Department of
Health and Environment
10 c
Percent of Adults Ages 65 Yrs + Who
Were Immunized Against Influenza Past
12 Mo, 2013 76.2% 64.8% NA
Kansas Department of
Health and Environment
10 d
Percent of Adults Who Reported
Consuming Fruit Less than 1 Time Per
Day, 2013 44.5% 41.7% NA
Kansas Department of
Health and Environment
10 e
Percent of Adults Who Reported
Consuming Vegetables Less than 1 Time
Per Day, 2013 29.1% 22.9% NA
Kansas Department of
Health and Environment
10 f Diabetic screening 80% NA 86% County Health Rankings
10 g Mammography screening 75% NA 64% County Health Rankings
10 h % Annual check-up visit with PCP NA NA NA TBD
10 i % Annual check-up visit with Dentist NA NA NA TBD
10 j % Annual check-up visit with Eye Doctor NA NA NA TBD
41
Community Feedback Research
For CHNA Round #2, it also important to gather community perspective from keystakeholders on their views of progress to address baseline CHNA needs documented 3 yearsago. Below are findings of this online community primary research:
Question 1- Overall Quality Ranking
42
Questions 5 & 6- Community Ranking of Healthcare Services 2015
Community Healthcare Needs
Assessment 2015
How satisfied are you with each
of the following . . .?
CHNA
NORM
(23)
N=8959
Hays
2012
PSA
N=577
Hays
2015
PSA
N=520
Trend
a) Ambulance Service 3.5% 1.6% 1.6% 0.0%
b) Child Care 9.1% 13.3% 12.2% -1.1%
c) Chiropractor 4.7% 1.6% 0.9% -0.7%
d) Dent ists 7.8% 2.0% 3.1% 1.1%
e) Emergency Room 10.6% 11.5% 17.2% 5.7%
f ) Eye Doctor / Optometrist 5.4% 1.0% 1.5% 0.5%
g) Family Planning Services 14.6% 7.5% 17.3% 9.8%
h) Home Health 6.3% 6.3% 10.4% 4.1%
i) Hospice 5.0% 2.7% 4.2% 1.5%
j) Hospital Inpat ient Services 5.5% 4.7% 7.2% 2.5%
k) Mental Health Services 31.1% 13.9% 21.8% 7.9%
l) Nursing Home 13.2% 10.6% 12.7% 2.1%
m) Outpat ient Services 4.2% 2.5% 3.5% 1.0%
n) Pharmacy 2.2% 1.4% 1.1% -0.3%
o) Primary Care Doctors 4.4% 5.6% 4.8% -0.9%
p) Public Health Department 5.8% 6.6% 6.2% -0.3%
q) School Nurse 7.6% 4.3% 7.0% 2.7%
r) Specialist Physician care 10.5% 8.1% 8.2% 0.1%
Poor / Very Poor %
43
Question 7- Receiving Healthcare Services Outside our Community
CHNA
NORM
(23)
N=8959
Hays
2012
PSA
N=577
Hays
2015
PSA
N=520
T re nd
60.0% 36.6% 37.6% 1.0%
40.0% 63.4% 62.4% -1.0%
100% 100.0% 100.0%
Over the past 2 years, did you or
your household receive health careservices outside of your county?
Yes
Community Healthcare Needs Assessment 2015
No
Totals
44
Question 8- Requested Discussion Items for Town Hall Agenda
In your opinion, what areas need
addit ional educat ion or attent ion in our
community?
CHNA
NORM
(23)
N=8959
Hays
2012 PSA
N=577
Hays
2015
PSA
N=520
T re nd
l) Obesity 8.2% 8.2% 4.2%
b) Aging (Dement ia) 5.7% 6.7% 5.9%
y) Drugs 2.3% 5.8% 3.5%
k) Nutrit ion 5.5% 5.2% 3.1%
a) Abuse / Violence 5.4% 5.2% 0.5%
c) Alcohol 5.4% 7.0% 5.3%
i) Mental I llness 5.7% 4.6% 2.9%
p) Preventative Healthcare 5.5% 6.0% 4.6%
n) Pain Management 3.8% 4.2% 3.1%
x) Wellness Educat ion 4.8% 5.4% 2.2%
t ) Tobacco Use 4.8% 5.2% 3.5%
u) Uninsured 5.2% 5.1% 5.3%
e) Child Care 2.9% 4.7% 5.7%
v) Vaccinat ions / Immunizat ions 2.1% 2.0% 5.3%
d) Alternative Medicine 3.3% 3.2% 1.8%
f ) Chronic Diseases 3.4% 3.4% 0.7%
o) Poverty 4.5% 3.1% 2.8%
j) Neglect 3.1% 2.9% 3.8%
g) Family Planning / Birth Control 3.8% 2.9% 4.6%
s) Teen Pregnancy 4.8% 4.2% 5.6%
w) Water Quality 2.4% 3.0% 7.7%
r) Suicide 3.1% 3.7% 4.5%
q) Sexually Transmit ted Diseases 2.3% 2.4% 4.5%
h) Lead Exposure 0.8% 0.9% 3.0%
m) Ozone (Air Quality) 0.6% 0.4% 5.4%
Other (please specify) 0.9% 0.5% 0.7%
TOTALS 100.0% 100.0% 100.0%
Community Healthcare Needs Assessment 2015
45
IV. Inventory of CommunityHealth Resources
[VVV Research & Development, LLC]
46
Cat HC Services Offered in County: Yes / No Hospital Hlth Dept Other
Clinic Primary Care y n y
Hosp Alzheimer Center n n n
Hosp Ambulatory Surgery Centers y n n
Hosp Arthritis Treatment Center n n n
Hosp Bariatric/Weight Control Services y n n
Hosp Birthing/LDR/LDRP Room y n n
Hosp Breast Cancer y n n
Hosp Burn Care n n n
Hosp Cardiac Rehabilitation y n n
Hosp Cardiac Surgery y n n
Hosp Cardiology Services y n n
Hosp Case Management y n n
Hosp Chaplaincy/Pastoral Care Services y n n
Hosp Chemotherapy y n n
Hosp Colonoscopy y n n
Hosp Crisis Prevention y n y
Hosp CT Scanner y n n
Hosp Diagnostic Radioisotope Facility y n n
Hosp Diagnostic/Invasive Catheterization y n n
Hosp Electron Beam Computed Tomography (EBCT) y n n
Hosp Enrollment Assistance Services y y n
Hosp Extracorporeal Shock Wave Lithotripter (ESWL) y n n
Hosp Fertility Clinic n n n
Hosp Full Field Digital Mammography (FFDM) y n n
Hosp Genetic Testing/Counseling y n n
Hosp Geriatric Services y n n
Hosp Heart y n n
Hosp Hemodialysis y n n
Hosp HIV/AIDSServices y n n
Hosp Image-Guided Radiation Therapy (IGRT) y n n
Hosp Inpatient Acute Care - Hospital Services y n n
Hosp Intensity-Modulated Radiation Therapy (IMRT) 161 y n n
Hosp Intensive Care Unit y n n
Hosp Intermediate Care Unit y n n
Hosp Interventional Cardiac Catherterization y n n
Hosp Isolation Room y n n
Hosp Kidney y n y
Hosp Liver y n n
Hosp Lung y n n
Hosp Magnetic Resonance Imaging (MRI) y n n
Hosp Mammograms y n n
Hosp Mobile Health Services y n n
Hosp Multislice Spiral Computed Tomography (<64 slice CT) y n n
HospMultislice Spiral Computed Tomography (<64+ slice
CT)y n n
Hosp Neonatal n n n
Hosp Neurological Services y n n
Hosp Obstetrics y n n
Hosp Occupational Health Services y n n
Hosp Oncology Services y n n
Hosp Orthopedic services y n n
Hosp Outpatient Surgery y n n
Hosp Pain Management y n n
Hosp Palliative Care Program y n n
Hosp Pediatric y n y
Hosp Physical Rehabilitation y n y
Hosp Positron Emission Tomography (PET) y n n
Hosp Positron Emission Tomography/CT (PET/CT) y n n
Hosp Psychiatric Services y n y
Hosp Radiology, Diagnostic y n n
Hosp Radiology, Therapeutic y n n
Inventory of Health Services - Ellis County, KS
47
Cat HC Services Offered in County: Yes / No Hospital Hlth Dept Other
Inventory of Health Services - Ellis County, KS
Hosp Reproductive Health y n n
Hosp Robotic Surgery n n n
Hosp Shaped Beam Radiation System 161 y n n
HospSingle Photon Emission Computerized Tomography
(SPECT)y n n
Hosp Sleep Center y n n
Hosp Social Work Services y n y
Hosp Sports Medicine y n y
Hosp Stereotactic Radiosurgery n n n
Hosp Swing Bed Services y n n
Hosp Transplant Services n n n
Hosp Trauma Center y n n
Hosp Ultrasound y n n
Hosp Women's Health Services y n y
Hosp Wound Care y n n
SR Adult Day Care Program n n n
SR Assisted Living n n y
SR Home Health Services y n y
SR Hospice y n n
SR Long Term Care n n y
SR Nursing Home Services n n y
SR Retirement Housing n n y
SR Skilled Nursing Care y n y
ER Emergency Services y n n
ER Urgent Care Center n n y
ER Ambulance Services n n y
SERV Alcoholism-Drug Abuse n n y
SERV Blood Donor Center n n y
SERV Chiropractic Services n n y
SERV Complementary Medicine Services n n y
SERV Dental Services n n y
SERV Fitness Center y n y
SERV Health Education Classes y n y
SERV Health Fair (Annual) n y y
SERV Health Information Center y y y
SERV Health Screenings y y y
SERV Meals on Wheels y n y
SERV Nutrition Programs y y n
SERV Patient Education Center y y y
SERV Support Groups y n y
SERV Teen Outreach Services n n n
SERV Tobacco Treatment/Cessation Program n n y
SERV Transportation to Health Facilities n n y
SERV Wellness Program y n y
48
# of FTE Providers
# of
Physicians
County
Based
# of
PA's/NP's
County
Based
Primary Care:Family Practice 7.0 9.0Internal Medicine 4.0 3.0Obstetrics/Gynecology 4.0 0.0Pediatrics 3.0 2.0
Medicine Specialists:Allergy/Immunology 0.5Cardiology 8.0 2.0Pediatric Cardiology 0.0
Dermatology 1.5 3.0Endocrinology 0.0Gastroenterology 0.0Oncology/RADO 3.0 2.0Infectious Diseases 0.0Nephrology 2.0Neurology 0.0Psychiatry 3.0Pulmonary 1.0Rheumatology 0.0Pathology 2.0Child Neurology 0.0
Surgery Specialists:General Surgery 5.0 1.0Neurosurgery 0.0Ophthalmology 3.0Orthopedics 4.0 4.0Otolaryngology (ENT) 1.0Plastic/Reconstructive 0.0 1.0Thoracic/Cardiovascular/Vasc 1.0 1.0Urology 3.0 1.0Oral Surgery 3.0Spine Surgery 1.0
Hospital Based:Anesthesia/Pain 5.0Emergency 5.0 0.0Radiology 6.0Pathology 4.0Hospitalist * 5.0 2.0Neonatal/Perinatal 0.0Physical Medicine/Rehab 0.0
Dentistry 18.0
TOTALS 103.0 31.0
2015 Physician Manpower - Ellis County, KS
Supply Working in County
49
Specialty Clinic Outreach ScheduleName of Specialty Telephone # LocationCardiology Dr. Anaya – monthly unless noted
Dodge City – twice a monthGreat BendLakinRussell- twice a monthDr. Carter – monthlyDightonLaCrosseDr. Fisher – monthly unless notedColby – twice a monthHill CityLarnedTribuneDr. Freeman – monthlyColbyNess CityNortonOakleyPhillipsburgDr. Janif – monthly unless notedGreat Bend – twice a monthPlainville – twice a monthScott CityDr. Pandit – monthly unless notedAtwoodGreat BendLarnedJetmoreNortonSt. FrancisDr. Thapa – monthly unless notedQuinterScott City- twice a monthTribuneWaKeeney
ENT 785-628-3131 Dr. BlackQuinter - 2 times a month (1 visit for surgery)Plainville – once a month
50
MobileCardiovascularScreening
QuarterlyOakleyHill CityPhillipsburgRansomScott City
Mobile Echo“Only”
Contact the localradiology department foran appointment
WeeklyNortonOsborne
MobileMammography
Contact the local hospitalfor an appointment
Atwood –every 4 weeksDighton - every 6 weeksFranklin, NE – every 4 weeksGreat Bend – Monday through FridayHill City – every 3 weeksHoxie – every 4 weeksKinsley – every 4 weeksLaCrosse–every 4 weeksLakin – every 8 weeksLarned –every 3 weeksLeoti- quarterlyOakley–every 3 weeksPhillipsburg – every 3 weeksRansom – quarterlySharon Springs – every 8 weeksSt. Francis – every 4 weeksSyracuse – every other monthTribune –every 8 weeks
MobileUltrasound, Echo,Vascular
Contact the localradiology department foran appointment
Atwood - weeklyDighton - weeklyGreat Bend - M-F (Ultrasound) and Tuesday (Echo)Hill City – twice a weekHoxie - weeklyLarned –3 times a weekOakley – 2 times a weekOberlin - weeklyPhillipsburg – twice a weekRansom - weekly
OB/GYN Dr. Fort – MonthlyGreat BendDr. Hodny – MonthlyGreat BendDr. Lloyd – MonthlyGreat BendDr. Weber – MonthlyGreat Bend
Oncology Dr. Abuerreish - monthlyColbyLarnedDr. FieldsColby – twice a monthDr. O’Dea – monthlyNortonQuinter
51
Ophthalmology 785-628-8218 Dr. McDonaldBeloit- Surgery & Clinic once a monthLarned – Surgery & Clinic once a monthSmith Center- Surgery & Clinic once a monthDr. PokornyAlma, NE -Surgery & Clinic once a monthLaCrosse – Clinic once a monthNorton - Surgery & Clinic once a monthPhillipsburg - Surgery & Clinic once a month
OrthopedicSurgery
Dr. Cheema – monthlyGreat BendLarnedQuinterTribune (Jared Reed, PA-C)Dr. DeCarvalho - monthlyHill CityNortonScott City – three times a monthDr. Lee - monthlyColby – two times a monthOakleyWaKeeneyDr. Sharma (spine) – monthlyColby (Rebecca Green, PA-C)Great BendLarned
Surgery Dr. Cunningham - monthlyDodge CityLarnedPhillipsburgPlainvilleDr. Hornick - monthly
RussellPhillipsburgDr. Schultz – monthlyHoxieOakleyPhillipsburgPlainvilleQuinterWaKeeneyDr. Teget – monthlyGreat BendNortonSmith CenterDr. Tsereteli – monthlyHill CityPlainville
Urology Dr. Azzouni – monthlyDodge CityGreat BendLarnedNortonPhillipsburg
Dr. McDonald – monthly
52
Dodge CityGoodlandGreat BendLarnedScott CityDr. Werth – monthlyColbyDodge CityGreat BendScott CityEd Habash, PA - 3 times a weekGreat Bend
Wound Care Norton - weekly
Schedules are tentative and subject to change on occasion.
53
Ellis County Area Health Services Directory
Emergency Numbers
Police/Sheriff 911
Fire 911
Ambulance 911
Non-Emergency Numbers
Ellis County Sheriff 625-1040
Ellis County Ambulance 628-9461
Municipal Non-Emergency Numbers
Police/Sheriff FireHays 625-1030 628-7330Catharine 625-1040 625-4558Ellis 726-4462 726-3232Pfeifer 628-7330 625-4558Schoenchen 625-1040 625-4558Victoria 735-9354 625-4558Walker 625-1040 625-4558
To provide updated information or to add new health and medical services to this directory, please contact:
Ellis County Extension601 Main Street, Suite A (Hays) 785-628-943
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Other Emergency Numbers
Kansas Child/Adult Abuse and NeglectHotline800-922-5330www.srskansas.org/hotlines.html
Domestic Violence Hotline800-799-7233www.ndvh.org
Emergency Management (Topeka)785-274-1409www.accesskansas.org/kdem
Federal Bureau of Investigation866-483-5137www.fbi.gov/congress/congress01/caruso100301.htm
Kansas Arson/Crime Hotline800-KS-CRIME800-572-1763www.accesskansas.org/kbi
Kansas Bureau of Investigation (Topeka)785-296-8200www.accesskansas.org/kbi
Kansas Crisis Hotline (DomesticViolence/Sexual Assault)888-END-ABUSEwww.kcsdv.org
Kansas Road Conditions866-511-KDOT511www.ksdot.org
Poison Control Center800-222-1222www.aapcc.org
Suicide Prevention Hotline800-SUICIDEhttp://hopeline.com800-273-TALKwww.suicidepreventionlifeline.com
Toxic Chemical and Oil Spills800-424-8802www.epa.gov/region02/contact.htm
Health Services
Hospitals
Hays Med2220 Canterbury Drive (Hays)800-248-0073www.haysmed.com
Hays Med Services Include:
Billing/FinancialDietaryEducation
Community ProgramsProfessional Programs
Fitness CenterAquaticsChild CareMassage TherapyNutritionPersonal TrainingSwimming Lessons
HospiceHospitalistsImagingLifelineOccupational Therapy
General OrthopaedicHand Care CenterNeurological RehabilitationSports Medicine
Palliative CarePharmacyRehabilitation (In-Patient)Rehabilitation (Out-Patient)Respiratory Therapy
BiPAP/CPAPBreathing ExercisesDelivering Aerosolized DrugsManagement of Life SupportOxygen TherapyPulmonary Function Diagnostic Testing
Senior Focused CareSleep and Neurodiagnostic
Sleep Disorder TestSpecial Nursing ServicesSports MedicineVolunteer ServicesWound Healing and HyperbaricWeight Loss SurgeryWorkSMART
Health Department
Ellis County Health Department601 Main Street (Hays)628-9440www.ellisco.net
Ellis County Health Department Services Include:
-Monitor health status to identify communityhealth problems-Diagnose and investigate health problems in thecommunity-Inform, educate, and empower people abouthealth issues-Mobilize community p[partnerships to identify andsolve health problems-Develop policies and plans that support individualand community health efforts-Enforce laws that protest health and ensure
safety
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-Link people to needed personal health servicesand ensure the provision of health care whenotherwise unavailable-Assure a competent public health and personalhealth care workforce-Evaluate personal and population based healthservices-Research for new solutions to health problems
Mental Health
High Plains Mental Health Center208 East 7th Street (Hays)628-2871www.highplainsmentalhealth.com
Medical Professionals
Chiropractors
Advanced Chiropractic Clinic2721 Canal Boulevard (Hays)628-3031
Arnett Chiropractic Care2705 Vine (Hays)628-3622www.activator.com
Davidson Chiropractic Clinic1905 Vine (Hays)628-8555
Great Plains Chiropractic1011 West 27th Street (Hays)625-7463
Koerner Chiropractic2707 Vine Street, Suite 1 (Hays)628-2105www.koernerchiropractic.com
Mark Schupman1011 West 27th (Hays)625-7463
Riverside Chiropractic4333 Vine Street (Hays)621-4747
Robin C. Hale2705 Vine (Hays)628-3622
Steimel Chiropractic Office107 East 27 (Hays)625-8771
Solomon Chiropractic206 West 8th (Hays)625-2225
Stuart Chiropractic2919 Hall Street (Hays)
621-4567
Clinics
First Care Clinic105 West 13thStreet (Hays)621-4990
Knoll Clinic1106 East 27th, Suite 2 (Hays)625-5500
Hess Medical Clinic2201 Canterbury Drive (Hays)628-7495
Surgical Associates of Hays2501 East 13th Street (Hays)628-3217
Specialty Clinics
Kelly A. Christine1010 Downing Avenue (Hays)625-8553
Heartland Dermatology and Skin CancerCenter
2707 Vine, Suite 10 (Hays)628-3231
High Plains Cardiology2214 Canterbury Drive (Hays)625-4699
Nuclear Oncology718 Main Street (Hays)628-6940
Renal Care Group2905 Canterbury Drive (Hays)625-0033
Dentists
Cedar Lodge Dental Group1001 Cody Avenue (Hays)625-7369www.cedarlodgedental.com
Complete Family Dentistry2703 Hall (Hays)628-2424www.troyhallagindds.com
Daniel R. Loftus2501 Canterbury Drive (
Kurt L. Glendening2707 Vine, Suite 3 (Hays)628-6469
Larry R. Good3005 Hall Street (Hays)
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625-6012
Leiker Orthodontics1010 Downing Avenue (Hays)621-4580
Les Ward3001 Hall (Hays)625-2174
Lifetime Dental Care2701 Sternberg Drive (Hays)625-7969www.lifetimedentalcare.com
Lynn Kinderknecht2770 Hall (Hays)623-4441
Miner Family Dentistry1010 Downing Avenue, Suite 10 (Hays)625-2200www.minerfamilydentristry.com
Purviance Dental Lab2707 Vine Street (Hays)628-0798
Optometrists
Candy K. Charowhas4301 Vine (Hays)625-5551
Hattan & Akers Family Eye Care1517 East 27th (Hays)625-2226
Krug & Jones Family Eye Care2203 Canterbury Drive (Hays)625-3937www.krugoptometry.com
Schmidt & Robben625 East 8th Street (Hays)625-2922
Travis Kinderknecht2214 Canterbury Drive (Hays)628-8218
Physicians
HMC Physician Practice1403 Main (Hays)623-4122
Michael B. Lasley2501 East 13th Street, Suite 7 (Hays)628-3217
Ronald R. Holweger2503 Canterbury Drive (Hays)625-4363
Rehabilitation Services
FE T. Villarante208 East 8th, Suite B (Hays)623-5686
Hays Rehabilitation Center2220 Canterbury Drive (Hays)623-5737
Progressive Physical Therapy Center2209 Canterbury, Suite B (Hays)621-4570www.progressivept-hays.com
SKIL of Western Kansas1013 Centennial Boulevard (Hays)628-8019
Other Health Care Services
General Health Services
Ellis County Health Department601 Main Street (Hays)628-9440www.ellisco.net
Good Samaritan Society – Home Health ofCentral Kansas205 East 7th Street, Suite 300A (Hays)621-2499
Assisted Living/Nursing Homes/TLC
Brookdale-Sterling House1801 East 27th Street (Hays)628-1111
Cedarview Assisted Living2929 Sternberg Drive (Hays)628-3200
Good Samaritan Society27 & Canal (Hays)625-7331
Schoenberger Nursing Agency106 West 10th Street (Hays)625-8189
St. John Assisted Living2225 Canterbury (Hays)628-8742
Diabetes
Arriva Medical800-375-5137
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Diabetes Care Club888-395-6009
Disability Services
American Disability Group877-790-8899
Kansas Department on Aging800-432-3535www.agingkansas.org/index.htm
Domestic/Family Violence
Child/Adult Abuse Hotline800-922-5330http://www.srskansas.org/services/child_protective_services.htm
Family Crisis Center (Great Bend)Hotline: 792-1885Business Line: 793-1965
Kansas Crisis HotlineManhattan785-539-7935
Sexual Assault/Domestic Violence Center(Hutchinson)Hotline: 800-701-3630Business Line: 663-2522
Food Programs
Hays Meal Site1035 Highway 40 Bypass (Hays)628-6644
Kansas Food Bank1919 East Douglas (Wichita)316-265-4421www.kansasfoodbank.org
Health and Fitness Centers
The Center for Health Improvement2500 Canterbury Drive (Hays)623-5900
Curves for Women1702 Vine Street (Hays)650-0910
Main Street Gym & Fitness806 Main Street (Hays)628-9404
Sun Yi’s Academy of Taw Kwon Do Karate806 Main Street (Hays)625-4718
Home Health
U-Save Pharmacy2505 Canterbury Drive (Hays)625-2529
Good Samaritan Society – Home Health ofCentral Kansas205 East 7th Street, Suite 300A (Hays)621-2499
Hospice
Hospice/Palliative Care at Haysmed2220 Canterbury (Hays)623-6200
Massage Therapy
Massage by Wanda628-6366www.massagebywanda.blogspot.com
Massage Therapy Associates2707 Vine Street, Suite 4 (Hays)628-8011
Studio 8625-5740
Ultimate Massage205 East 7th Street, Suite 219 (Hays)639-6358www.meltstressaway.com
Medical Equipment and Supplies
American Medical Sales and Repair866-637-6803
Apria Healthcare2009 Vine Street (Hays)628-6242
School Nurses
Felten Middle School29 & Fort (Hays)623-2450
Hays Public Schools – USD 489Lincoln Elementary School1906 Ash (Hays)623-2500Kathryn O’Loughlin McCarthy Elementary School1401 Hall (Hays)623-2510Roosevelt Elementary School2000 MacArthur Road (Hays)623-2520Washington Elementary School
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305 Main (Hays)623-2540Wilson Elementary School101 East 28 (Hays)623-2550Felten Middle School201 West 29th (Hays)623-2450Kennedy Middle School1309 Fort (Hays)623-2470Hays High School2300 East 13th (Hays)623-2600www.usd489.com
High Plains Christian School2700 Canterbury Road (Hays)628-2558
Holy Family Elementary School1800 Milner Street (Hays)625-3131
Little Sprouts Preschool and ChildcareCenter2818 Grant Avenue (Hays)625-2518
Thomas More Prep1701 Hall (Hays)625-6577
Senior Services
Kansas Department on Aging800-432-3535
Northwest Kansas Area Agency on Aging510 West 29th Street (Hays)628-8204www.nwkaaa.com
Schoenberger Nursing Agency106 West 10th Street (hays)625-8189
Veterinary Services
The Animal Health Center of Hays3340 East 27th Street (Hays)628-8603www.animalhealthcenterhays.com
Hays Veterinary Hospital1016 East 8th Street (Hays)625-2719
Hillside Veterinary Clinic5250 North Vine Street (Hays)628-3800
Rohleder Veterinary Services1954 Vineyard Road (Hays)621-4838
Local Government, Community, and Social Services
Adult Protection
Adult Protective Services (SRS)800-922-5330www.srskansas.org/ISD/ees/adult.htm
Elder Abuse Hotline800-842-0078www.elderabusecenter.org
Alcohol and Drug Treatment
Alcohol and Drug Abuse Services800-586-3690http://www.srskansas.org/services/alc-drug_assess.htm
Alcoholics Anonymous410 Oak (Hays)625-9860
Dream Incorporated2818 Vine (Hays)628-6655
G&G Addiction Treatment Center866-439-1807
Seabrook House800-579-0377
Smokey Hill Foundation for ChemicalDependency209 East 7th Street (Hays)625-5521
The Treatment Center888-433-9869
Children and Youth
Children’s Alliance627 Southwest Topeka Boulevard (Topeka)235-5437www.childally.org
Kansas Children’s Service League800-332-6378
Crime Prevention
Ellis County Sheriff105 West 12th Street (Hays)625-1040www.ellisco.net
Ellis Police Department815 Jefferson Street #A (Ellis)
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726-4462www.ellispd.net
Hays Police Department105 West 12th Street #112 (Hays)628-1030
Highway Patrol Department1821 Frontier Road (Hays)625-3753www.kansashighwaypatrol.org
Victoria Police Department1005 4th Street (Victoria)735-9354
Day Care Providers – Adult
Hays Med2220 Canterbury Drive (Hays)800-248-0073www.haysmed.com
Day Care Providers - Children
Happy Days Childcare & Preschool216 West 38th Street (Hays)628-3297
Hays Area Children’s Center94 Lewis Drive (Hays)625-3257www.hacc.info
Little Sprouts Preschool2818 Grant Avenue (Hays)625-2518
Extension Office
Ellis County Extension601 Main Street, Suite A (Hays)628-9430
Funeral Homes
Brock’s North Hill Chapel2509 Vine Street (Hays)625-3215
Cline’s Mortuary1919 East 22nd Street (Hays)628-8822(Victoria)735-9224
Hays Memorial Chapel20 & Pine (Hays)628-1009
Keithley Funeral Chapel
400 East 17th Street (Ellis)726-4400
Head Start
Head Start320 West 13th (Hays)623-2430
Housing
Hays Housing Authority1709 Sunset Terrace (Hays)625-1188
Legal Services
Anderson & Wichman1400 Main (Hays)625-6519
Bittel & Johnson & Oller111 West 10th Street (Hays)623-2966
Caleb Boone Attorney at Law1200 Main (Hays)625-6551www.calebboone.com
Clinkscales Elder Law Practice201 West 11th Street (Hays)625-8040www.ks-eldercare.com
Court Trustee3000 Broadway Avenue (Hays)623-4515
Don C. Staab1301 Oak (Hays)628-8517
Dreiling, Bieker, & Hoffman111 West 13th Street (Hays)625-3537www.martindale.com
Glassman, Bird, Braun & Schwartz200 West 13th Street (Hays)625-6919
Jack CurtisBox 807 (Hays)625-3600
Jeter Law Firm1200 Main, Suite 202 (Hays)628-8226
John C. Herman235 West 10th Street (Hays)628-2795
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Kansas Legal Services2017 North Vine (Hays)625-4514
Law Office of Michael N. Flesher209 Highland Avenue (Hays)628-1936
Leslie Hess1200 Main (Hays)623-4110
Melvin J. Sauer, Junior111 West 1
Northwest Kansas Area Agency on Aging510 West 29th Street (Hays)628-8204www.nwkaaa.com
Ross J. Wichman1400 Main (Hays)625-6519
Seibel Law Office1805 West 27th Street (Hays)625-3997
Simon Roth108 West 25 (Hays)625-9771
Stan Basgall Attorney at Law2703 Hall Street (Hays)625-4747
Thomas M. Wasinger110 East 12th (Hays)625-8022
Thomas C. Boone1200 Main, Suite 304 (Hays)625-6551
Willis K. Musick107 West 13 (Hays)625-8809
Libraries, Parks and Recreation
Buffalo Hills Park2400 East 7th Street (Hays)625-4720
Ellis Public Library907 Washington Street (Ellis)726-3464www.ellislibrary.org
Forsyth Library600 Park Street (Hays)628-4431www.fhsu.edu
Hays Park Department
1546 East US Highway 40 Bypass (Hays)628-7375
Hays Public Library1205 Main Street (Hays)625-9014www.hayspublib.org
State of Kansas Wildlife & Parks1426 US Highway 183 (Hays)628-8614www.kdwp.state.ks.us
Victoria Municipal Pool603 Iron Street (Victoria)735-2387
Pregnancy Services
Adoption is a Choice877-524-5614
Adoption Network888-281-8054
Adoption Spacebook866-881-4376
Graceful Adoptions888-896-7787
Kansas Children’s Service League877-530-5275www.kcsl.org
Ellis County Health Department601 Main Street (Hays)628-9440www.ellisco.net
Public Information
Chamber of Commerce2700 Vine Street (Hays)628-8201
Rape
Domestic Violence and Rape Hotline888-874-1499
Family Crisis Center1806 12th Street (Great Bend)793-1885
Kansas Crisis HotlineManhattan785-539-7935800-727-2785
Red Cross
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American Red Cross208 East 8th Street (Hays)650-0067www.redcross.org
Social Security
Social Security Administration800-772-1213800-325-0778www.ssa.gov
Transportation
Access Transportation1205 East 22nd Street (Hays)628-1052
Development Services of Northwest Kansas1205 East 25 (Hays)621-2078www.dsnwk.org
State and National Information, Services, Support
Adult Protection
Adult Protection Services1-800-922-5330www.srskansas.org/SD/ees/adult.htm
Domestic Violence and Sexual Assault(DVACK)1-800-874-1499www.dvack.org
Elder Abuse Hotline800-842-0078www.elderabusecenter.org
Elder and Nursing Home Abuse Legalwww.resource4nursinghomeabuse.com/index.html
Kansas Coalition Against Sexual andDomestic Violence1-888-END-ABUSE (363-2287)www.kcsdv.org/ksresources.html
Kansas Department on AgingAdult Care Complaint Program1-800-842-0078
NationalCenter on Elder Abuse (Administrationon Aging)www.ncea.gov/NCEAroot/Main_Site?Find_Help/Help_Hotline.aspx
National Domestic Violence Hotline1-800-799-SAFE(799-7233)1-800-787-3224 (TTY)www.ndvh.org
National Sexual Assault Hotline
1-800-994-96621-888-220-5416 (TTY)www.4woman.gov/faq/sexualassualt.htm
National Suicide Prevention Lifeline1-800-273-8255
Poison Center1-800-222-1222
Sexual Assault and Domestic Violence CrisisLine1-800-701-3630
Social and Rehabilitation Services (SRS)1-888-369-4777 (HAYS)www.srskansas.org
Suicide Prevention Helpline1-785-841-2345
Alcohol and Drug Treatment Programs
A 1 A Detox Treatment1-800-757-0771
AAAAAH1-800-993-3869
Abandon A Addiction1-800-405-4810
Able Detox-Rehab Treatment1-800-577-2481 (NATIONAL)
Abuse Addiction Agency1-800-861-1768www.thewatershed.com
AIC (Assessment Information Classes)1-888-764-5510
Al-Anon Family Group1-888-4AL-ANON (425-2666)www.al-anon.alateen.org
Alcohol and Drug Abuse Hotline800-ALCOHOL
Alcohol and Drug Abuse Services800-586-3690http://www.srskansas.org/services/alc-drug_assess.htm
Alcohol and Drug Addiction TreatmentPrograms1-800-510-9435
Alcohol and Drug Helpline1-800-821-4357
Alcoholism/Drug Addiction TreatmentCenter
800-477-3447
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Kansas Alcohol and Drug Abuse ServicesHotline800-586-3690http://www.srskansas.org/services/alc-drug_assess.htm
Mothers Against Drunk Driving1-800-GET-MADD (438-6233)www.madd.org
National Council on Alcoholism and DrugDependence, Inc.1-800-NCA-CALL (622-2255)www.ncadd.org
Recovery Connectionwww.recoveryconnection.org
Regional Prevention Centers of Kansas1-800-757-2180www.smokyhillfoundation.com/rpc-locate.html
Better Business Bureau
Better Business Bureau328 Laura (Wichita)316-263-3146http://www.wichita.bbb.org
Children and Youth
Adoption800-862-3678http://www.adopt.org/
Boys and GirlsTown National Hotline1-800-448-3000www.girlsandboystown.org
Child/Adult Abuse and Neglect Hotline800-922-5330http://www.srskansas.org/
Child Abuse Hotline1-800-922-5330
Child Abuse National Hotline800-422-4453800-222-4453 (TDD)http://www.childhelpusa.org/home
Child Abuse National Hotline1-800-4-A-CHILD (422-4453)www.childabuse.com
Child Find of America1-800-426-5678
Child Help USA National Child Abuse Hotline1-800-422-4453
Child Protective Services800-922-5330www.srskansas.org/services/child_protective_services.htm
HealthWaveP.O. Box 3599Topeka, KS666011-800-792-48841-800-792-4292 (TTY)www.kansashealthwave.org
Heartspring (Institute of Logopedics)8700 E. 29TH NorthWichita, KS67226www.heartspring.org
Kansas Big Brothers/Big Sisters1-888-KS4-BIGSwww.ksbbbs.org
Kansas Children’s Service League (Hays)785-625-22441-877-530-5275www.kcsl.org
Kansas Department of Health andEnvironment785-296-1500www.kdheks.gove-mail: [email protected]
Kansas Society for Crippled Children106 W. Douglas, Suite 900Wichita, KS672021-800-624-4530316-262-4676www.kssociety.org
National Runaway Switchboard1-800-RUNAWAYwww.1800runaway.org/
National Society for Missing and ExploitedChildren1-800-THE-LOST (843-5678)www.missingkids.com
Parents Anonymous Help Line800-345-5044http://www.parentsanonymous.org/paIndex10.html
Runaway Line800-621-4000800-621-0394 (TDD)http://www.1800runaway.org/
Talking Books800-362-0699http://skyways.lib.ks.us/KSL/talking/ksl_bph.html
Community Action
Peace Corps800-424-8580www.peacecorps.gov
Public Affairs Hotline (Kansas CorporationCommission)
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800-662-0027www.kcc.state.ks.us
Counseling
Care CounselingFamily counseling services for Kansas and Missouri1-888-999-2196
Carl Feril Counseling608 North Exchange (St. John)620-549-6411
CastlewoodTreatmentCenter for EatingDisorders1-888-822-8938www.castlewoodtc.com
Catholic Charities1-888-468-6909www.catholiccharitiessalina.org
Center for Counseling5815 West Broadway (Great Bend)800-875-2544
Central Kansas Mental HealthCenter1-800-794-8281Will roll over after hours to a crisis number.
Consumer Credit Counseling Services800-279-2227http://www.kscccs.org/
Kansas Problem Gambling Hotline866-662-3800http://www.ksmhc.org/Services/gambling.htm
National Hopeline Network1-800-SUICIDE (785-2433)www.hopeline.com
National Problem Gambling Hotline1-800-552-4700www.npgaw.org
SamaritanCounselingCenter1602 N. Main StreetHutchinson, KS67501620-662-7835http://cmc.pdswebpro.com/
Self-Help Network of Kansas1-800-445-0116www.selfhelpnetwork.wichita.edu
Senior Health Insurance Counseling1-800-860-5260www.agingkansas.org
Sunflower Family Services, Inc.(adoption, crisis pregnancy, conflict solutioncenter)1-877-457-5437www.sunflowerfamily.org
Disability Services
American Association of People withDisabilities (AAPD)www.aapd.com
American Council for the Blind1-800-424-8666www.acb.org
Americans with Disabilities Act InformationHotline1-800-514-03011-800-514-0383 (TTY)www.ada.gov
Disability Advocates of Kansas,Incorporated
1-866-529-3824www.disabilitysecrets.com
Disability Group, Incorporated1-888-236-3348www.disabilitygroup.com
DisabilityRightsCenter of Kansas (DRC)Formerly Kansas Advocacy & Protective Services1-877-776-15411-877-335-3725 (TTY)www.drckansas.org
Hearing Healthcare Associates800-448-0215
Kansas Commission for the Deaf andHearing Impaired1-800-432-0698www.srskansas.org/kcdhh
Kansas Relay Center (Hearing Impaired service)1-800-766-3777www.kansasrelay.com
NationalCenter for Learning Disabilities1-888-575-7373www.ncld.org
National Library Services for Blind &Physically Handicappedwww.loc.gov/nls/1-800-424-8567
Parmele Law Firm8623 East 32nd Street North Suite 100 (Wichita)877-267-6300
Environment
Big Bend Ground Water Management125 S Main St. (Stafford)620-234-5352
Environmental Protection Agency1-800-223-0425913-321-9516 (TTY)www.epa.gov
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Kansas Department of Health andEnvironmentSalina785-827-9639Hays 785-625-5663Topeka785-296-1500www.kdheks.gov
Food and Drug
Center for Food Safety and Applied Nutrition1-888-SAFEFOOD (723-3366)www.cfsan.fda.gov/www.healthfinder.gov/docs/doc03647.htm
US Consumer Product Safety Commission800-638-2772800-638-8270 (TDD)www.cpsc.gov
USDA Meat and Poultry Hotline1-888-674-68541-800-256-7072 (TTY)www.fsis.usda.gov/
U.S. Food and Drug Administration1-888-INFO-FDA1-888-463-6332www.fsis.usda.gov/
Poison Hotline1-800-222-1222
Health Services
AIDS/HIV Center for Disease Control andPrevention800-CDC-INFO888-232-6348 (TTY)http://www.cdc.gov/hiv/
AIDS/STD National Hot Line800-342-AIDS800-227-8922 (STD line)
American Health Assistance Foundation800-437-2423www.ahaf.org
American Heart Association800-242-8721www.americanheart.org
American Lung Association800-586-4872
American Stroke Association1-888-4-STROKEwww.american heart.org
Center for Disease Control and Prevention800-CDC-INFO888-232-6348 (TTY)http://www.cdc.gov/hiv/
Elder Care Helplinewww.eldercarelink.com
Eye Care Council800-960-EYESwww.seetolearn.com
Kansas Foundation for Medical Care800-432-0407www.kfmc.org
National Health Information Center800-336-4797www.health.gov/nhic
National Cancer Information Center800-227-2345866-228-4327 (TTY)www.cancer.org
National Institute on Deafness and OtherCommunication Disorders InformationClearinghouse800-241-1044800-241-1055 (TTY)www.nidcd.nih.gov
Hospice
Hospice-Kansas Association800-767-4965
Kansas Hospice and Palliative CareOrganization888-202-5433www.lifeproject.org/akh.htm
Southwind Hospice, Incorporatedwww.southwindhospice.com785-483-3161
Housing
Kansas Housing Resources Corporation785-296-2065www.housingcorp.org
US Department of Housing and UrbanDevelopmentKansas Regional Office913-551-5462
Legal Services
Kansas Attorney General800-432-2310 (Consumer Protection)800-828-9745 (Crime Victims’ Rights)800-766-3777 (TTY)http://www.ksag.org/
Kansas Bar Association785-234-5696www.ksbar.org
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Kansas Department on Aging800-432-3535www.agingkansas.org/index.htm
Kansas Legal Services800-723-6953www.kansaslegalservices.org
Southwest Kansas Area Agency on Aging240 San Jose DriveDodge City, KS 67801(316) 225-8230http://www.swkaaa.org/
Medicaid Services
First Guard888-828-5698www.firstguard.com
Kansas Health Wave800-792-4884 or 800-792-4292 (TTY)www.kansashealthwave.org
Kansas Medical Assistance ProgramCustomer Service800-766-9012www.kmpa-state-ks.us/
Medicare Information800-MEDICAREwww.medicare.gov
U.S. Department of Health and HumanServicesCenters for Medicare and Medicaid Services800-MEDICARE (800-633-4227) or877-486-2048 (TTY)www.cms.hhs.gov
Mental Health Services
Alzheimer's Association1-800-272-3900 or 1-866-403-3073 (TTY)www.alz.org
Developmental Services of NorthwestKansas
1-800-637-2229
KansasAlliance for Mentally Ill(Topeka, KS)785-233-0755www.namikansas.org
Make a Difference1-800-332-6262
Mental Health America1-800-969-6MHA (969-6642)
National Alliance for the Mentally IllHelpline
1-800-950-NAMI (950-6264) or 703-516-7227(TTY)www.nami.org
National Institute of Mental Health1-866-615-6464 or 1-866-415-8051 (TTY)www.nimh.nih.gov
National Library Services for Blind andPhysically Handicapped1-800-424-8567www.loc.gov/nls/music/index.html
National Mental Health Association800-969-6642800-433-5959 (TTY)www.nmha.org
Pawnee Mental Health
State Mental Health AgencyKS Department of Social and RehabilitationServices915 SW Harrison StreetTopeka, KS66612785-296-3959www.srskansas.org
Suicide Prevention Hotline1-800-SUICIDE [784-2433]www.hopeline.com
Nutrition
American Dietetic Association1-800-877-1600www.eatright.org
American Dietetic Association ConsumerNutrition Hotline800-366-1655
Department of Human NutritionKansasStateUniversity119 Justin HallManhattan, KS66506785-532-5500www.humec.k-state.edu/hn/
Eating Disorders Awareness and Prevention1-800-931-2237www.nationaleatingdisorders.org
Food StampsKansas Department of Social and RehabilitationServices (SRS)1-888-369-4777 or Local SRS officewww.srskansas.org/ISD/ees/food_stamps.htm
Kansas Department of Health andEnvironment1000 SW Jackson, Suite 220Topeka, KS66612785-296-1320www.kdheks.gov/news-wic/index.html
Road and Weather Conditions
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Kansas Road Conditions866-511-KDOT511http://kdot1.ksdot.org/divplanning/roadrpt/
Senior Services
Alzheimer's Association1-800-487-2585
American Association of Retired Persons(AARP)1-888-OUR-AARP (687-2277)www.aarp.org
Americans with Disabilities Act InformationLine1-800-514-0301 or 1-800-514-0383 [TTY]www.usdoj.gov/crt/ada
American Association of Retired Persons888-687-2277www.aarp.org
Area Agency on Aging800-432-2703
Eldercare Locator1-800-677-1116www.eldercare.gov/eldercare/public/home.asp
Home Buddy1-866-922-8339www.homebuddy.org
Home Health ComplaintsKansas Department of Social and RehabilitationServices (SRS)1-800-842-0078
Kansas Advocates for Better Care Inc.Consumer Information1-800-525-1782www.kabc.org
Kansas Department on Aging1-800-432-3535 or 785-291-3167 (TTY)www.agingkansas.org/index.htm
Kansas Foundation for Medical Care, Inc.Medicare Beneficiary Information1-800-432-0407
Kansas Tobacco Use Quitline1-866-KAN-STOP (526-7867)www.kdheks.gov/tobacco/cessation.html
Older Kansans Employment Programs(OKEP)785-296-7842www.kansascommerce.com
Older Kansans Hotline800-742-9531
Older Kansans Information ReferenceSources on Aging (OKIRSA)1-800-432-3535
Senior Health Insurance Counseling forKansas1-800-860-5260www.agingkansas.org/SHICK/shick_index.html
SHICK1-800-860-5260www.agingkansas.org/SHICK
Social Security Administration785-296-3959 or 785-296-1491 (TTY)www.srskansas.org
SRS Rehabilitation Services Kansas785-296-3959785-296-1491 (TTY)www.srskansas.org
Suicide Prevention
Suicide Prevention Services800-784-2433www.spsfv.org
Veterans
FederalInformationCenter1-800-333-4636www.FirstGov.gov
U.S. Department of Veterans Affairs1-800-513-7731www.kcva.org
Education (GI Bill)1-888-442-4551
HealthResourceCenter877-222-8387
InsuranceCenter800-669-8477
Veteran Special Issue Help LineIncludes Gulf War/Agent Orange
Helpline800-749-8387
U.S. Department of Veterans Affairs
Mammography Helpline888-492-7844
Other Benefits800-827-1000
Memorial Program Service [includesstatus of headstones and markers]800-697-6947
Telecommunications Device for theDeaf/Hearing Impaired
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800-829-4833 (TTY)www.vba.va.gov
Veterans Administration
Veterans Administration Benefits800-669-8477
Life Insurance800-669-8477
Education (GI Bill)888-442-4551
Health Care Benefits877-222-8387
Income Verification and MeansTesting
800-929-8387Mammography Helpline
888-492-7844Gulf War/Agent Orange Helpline
800-749-8387Status of Headstones and Markers
800-697-6947Telecommunications Device for theDeaf
800-829-4833www.vba.va.gov
Benefits Information and Assistance800-827-1000
Debt Management800-827-0648
Life Insurance Information and Service800-669-8477
Welfare Fraud Hotline
Welfare Fraud Hotline800-432-3913
Index
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V. Detail Exhibits
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Patient Origin & Access
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FFY2012 FFY2013 FFY2014 Trend
1 Total Discharges 3320 3090 2740
2 Total IP Discharges-Age 0-17 Ped 66 114 86
3 Total IP Discharges-Age 18-44 347 303 262
4 Total IP Discharges-Age 45-64 592 575 511
5 Total IP Discharges-Age 65-74 352 375 337
6 Total IP Discharges-Age 75+ 1085 902 769
7 Psychiatric 79 65 59
8 Obstetric 410 386 366
9 Surgical % 27.1% 25.1% 28.4%
FFY2012 FFY2013 FFY2014 Trend
1 Total Discharges 2795 2473 2195
2 Total IP Discharges-Age 0-17 Ped 31 39 32
3 Total IP Discharges-Age 18-44 261 228 193
4 Total IP Discharges-Age 45-64 473 438 385
5 Total IP Discharges-Age 65-74 284 295 267
6 Total IP Discharges-Age 75+ 945 748 631
7 Psychiatric 48 30 18
8 Obstetric 384 355 337
9 Surgical % 24.8% 24.0% 27.1%
# Kansas Hospital AssocOP TOT223E FFY2012 FFY2013 FFY2014 Trend
1 ER Market Share - Hays Reg 92.8% 93.3% 92.5%
2 OPS Market Share - Hays Reg 70.9% 88.0% 88.6%
3 OP Market Share - Hays Reg 81.9% 78.9% 77.1%
# KS Hospital Assoc PO103Ellis County IP 2015
# KS Hospital Assoc PO103Hays Medical Center (Only)
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Town Hall AttendeesNotes & Feedback
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Date: 03/11/15
First Name Last Name Organization Address/City/ST/Zip
Regina Borthwick HaysMed 2220 Canterbury Hays KS 67601
Bryan Brady First Care Clinic FQHC 105 W. 13, Hays, KS 67601
Erica Burges United Way of Ellis County 205 East 7th, Suite 106, Hays, KS 67601
William Cadoret HaysMed 2220 Canterbury Hays KS 67601
Bill Davis Turning Point 124 E. 12th, Hays, KS 67601
Sarah Dreiling HaysMed 2220 Canterbury Hays KS 67601
Grace Evans Via Christi Village 2225 Canterbury, Hays, KS 67601
Sandra Gottschalk North Central Kansas Tech School 2205 Wheatland Ave, Hays KS 67601
Ruth Heffel HaysMed Foundation 2200 Canterbury, Hays, KS 67601
Stephanie Howie HaysMed 2220 Canterbury Hays KS 67601
JoBeth Jackson Regional Prevention Center 209 E. 7th Hays, KS 67601
John Jeter HaysMed 2220 Canterbury Hays KS 67601
Kristin Koster Hays Rec. Commission 1105 Canterbury Drive Hays, KS 67601
Rich Kramer Insurance Planning 3006 Broadway Ave., Hays, KS 67601
Jackie Loos USD 489 Hays High School 2300 East 13th Hays, KS 67601
Kerry McCue Ellis Co EMS 1009 Cody Ave. Hays Ks 67601
Monica Ptacek Early Childhood Connections 2300 East 13th Hays, KS 67601
Dave Quillin Hays Rec. Commission 1105 Canterbury Drive Hays, KS 67601
Dr. Richard Rajewski Hays Family Medicine 2509 Canterbury Dr. Hays, KS 67601
Robert Schyler Public Health Department 601 Main, Hays, KS 67601
Mary Ann Shamen Hays Middle School 201 W 29th St, Hays, KS 67601
Terry Siek HaysMed 2220 Canterbury Hays KS 67601
Jodi Sproul Regional Prevention Center 209 E. 7th Hays, KS 67601
Kent Steward City of Hays PO Box 490 Hays KS 67601
Shae Veach HaysMed 2220 Canterbury Hays KS 67601
Aaron White Ellis County Coalition for EcoD 2700 Vine St. Hays, KS 67601
Gayla Wichman HaysMed 2220 Canterbury Hays KS 67601
*Three Town Hall attendees did not sign the roster
Ellis County, KS Town Hall Roster N=30
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Ellis County Community Health Needs Assessment Meeting03.11.15n=30
County Health Rankings:• “Why so poor on the physical???” WATER
TAB 2: Economic/Business Profile• Economic Factors like Oil come into play, it is down now
TAB 3: Educational Profile• Screenings are required by law, they are actually doing it. Vision every 2 years,
hearing every 3 years
TAB 7: Risk Indicators/Factors Profile• Have a big issue in Public Health with STIs, state doesn’t investigate anymore
because they are so commonplace (i.e. gonorrhea)
TAB 8: Uninsured Profile• The Supreme Court might have something to do with healthcare in the future
o Don’t perceive that many people here have insurance off the exchange, it isonly going to affect those people
o Regulatory and expansion of Medicaid will help- they do not have Medicaido Future of FQHCs? Critical Access Hospitals? A lot at Federal level to consider
STRENGTHS:• Collaborative Community• Walk-In Clinic at Oak Park• Sound Education System• Walking Club• Good Acute Care Hospital• Complete Healthcare• Pressure of being a Regional Leader (makes them better)• Safe Community• Activities for Senior Population• Good Community Health with Support Groups• Schools are Supportive of Struggling Families• Good Doctors• Longevity• “Work Well Kanas”
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• Access to Fitness/Wellness• Strong Local Economy
WEAKNESSES:• Placement for Mental Health Services• More Senior Care (Skilled Care)• Gerontology Specialty• Family Support/Infrastructure• Inpatient Dementia Care• Access to Dental Care for Medicaid/Uninsured• Personal Responsibility in Healthcare• Affordable Healthy Food Options• More Primary Care Physicians• Sources/Quality of Water• Hays Public Transportation• Affordable Rent/Housing• Medical Billing Issues• Homeless Shelter• Drug Abuse• Affordable Handicap Housing• No Medical Detox Locally• Isolation of Mental Health• Lack of Family Planning• Knowledge of Available Healthcare Services• Alcohol in the Community• Community Healthcare Stakeholder Communication• Lack of Childcare Providers• Tobacco
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Public Notice & Invitation
[VVV Research & Development, LLC]
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HaysMed To Conduct Community HealthNeeds Assessment Survey Update
For Immediate Release: Jan 22, 2015
HaysMed is working with other Ellis County Kansas health providers to update the 2012 community
health needs assessment. Results of this update will be compiled and prioritized to help guide the
hospital’s implementation plans to address health care needs and fulfill both federal and state
requirements.
Starting the week of February 2nd, surveys will be mailed to 2800 randomly selected Ellis county residents
with a deadline of Friday Feb 27th. (Note: If you would like to participate and do not receive a
mailed survey, please go to https://www.surveymonkey.com/s/Hays15CHNA to complete
the survey online). Copies of the paper survey will also be available for pickup at HaysMed at the
Information Desks in the Miller Medical Pavilion Entrance B, Main Entrance C and at The Center for Health
Improvement.
All Ellis County KS residents and business leaders are encouraged to participate. Included in the 2015
CHNA surveys are questions dealing with community health regarding service delivery, fitness, nutrition,
and access to care. All survey responses are anonymous and completing the survey takes less than 10
minutes. VVV Research & Development, LLC, an independent research firm from Olathe, Kansas has been
retained to conduct this countywide research.
If you have any questions about the survey or survey process, please call 785-623-2300.
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Hays Med LOGO
NEWSDate: Feb 23, 2015For Immediate Release
In order to gauge the overall health needs of Ellis County residents, Hays MedicalCenter is working together with other community providers to conduct a communitywide healthcare needs assessment. To ensure that all county residents have anopportunity to participant, the deadline to complete this assessment hasbeen extended to Friday March 4th, 2015.
If you would like to participate and did not receive a mailed paper survey, please eithercomplete the assessment online by entering the following link into your browser:
https://www.surveymonkey.com/s/Hays15CHNA
or drop by Hays Medical Center to pick up a paper survey.
Again it is important that all assessment surveys be completed and returned by FridayMarch 6th, 2015. All survey responses are anonymous and completing the survey takesless than 10 minutes.
In addition, a Town Hall meeting will be held on Wednesday, March 11th, 2015 at HaysMedical Center from 11:30am-1pm. Persons invited to the Town Hall meetingrepresent all segments of Ellis County’s population.
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DATE
Firstname LastnameOrganizationADDRESSCITY ST ZIP
Dear Community Health Partner;
To fulfill IRS Community Health Needs Assessment requirements, Hays Medical Centerheld a Town Hall meeting in March of 2015. During this Town Hall meeting, a list ofcommunity health needs were discussed and ranked. Now, we need to take asecond step to develop an implementation plan to address each communityhealth need cited.
Hays Medical Center values your input as a community health stakeholder to promotequality health delivery. Today, we are organizing a working lunch meeting to gathercommunity health improvement action steps and need your participation. (Note: Duringthis meeting, we will review the list of community health needs and then brainstorm onhow we will address each of these issues).
The details of the meeting are as follows:
May 21st, 2015Hadley Room 111:30 to 1:00 p.m.
Thank you for your continued support as we complete our Community Health NeedsAssessment work. We truly appreciate your time & effort to participate on ThursdayMay 21st 2015.
Sincerely,
Shae VeachVP Regional OperationsHays Medical Center
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In a message dated 2/11/2015 11:35:06 A.M. Central Standard Time, [email protected]:
Re: Community Health Needs Assessment
Butch,
It was nice visiting with you this morning. I’ve attached the link to the HaysMedwebsite. The CHNA survey link is on the front page.
http://www.haysmed.com/
Thanks for helping get the word out about the survey and encouraging folks to takeit. I appreciate it! See you on March 11th.
Thanks,
Tammy
Tammy Jacobs
Regional Health
Hays Medical Center
(785) 623-2300 - phone
(785) 623-5030 - fax
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In a message dated 2/12/2015 3:00:49 P.M. Central Standard Time, [email protected]:
Bryan, Re: Notification of Community Health Needs Assessment (Ellis County)
Thanks for visiting with me about the Community Health Needs Assessment currentlytaking place in Ellis County. I’ve attached the link to the HaysMed website. The CHNAsurvey link is on the front page under the Upcoming Events section.
http://www.haysmed.com/
Thanks for helping get the word out about the survey and encouraging folks to takeit. I appreciate it! See you on March 11th.
Thanks,
Tammy
Tammy Jacobs
Regional Health
Hays Medical Center
(785) 623-2300 - phone
(785) 623-5030 - fax
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Detail Primary ResearchPrimary Service Area
[VVV Research & Development, LLC]
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Community Health Needs AssessmentRound #2 Community Feedback
Methodology
A community feedback survey was created on behalf of the CHNA client to gather PSAstakeholder feedback on health perception and progress in addressing previous CHNAcommunity needs. In addition to 2500 mailed surveys, community residents wereencouraged to take the survey online by entering the following address into personal
browser, where 520 responses were collected: https://www.surveymonkey.com/s/Ellis15.Also, an invite letter was sent to all PSA stakeholders (i.e. Schools, County, City, Clergy,Public Health Leaders).
Below is a summary of public response:
83
What is your age?
CHNA
NORM (23)
N=8959 %
Hays
2012
PSA %
Hays
2015
PSA %
U nd e r 18 (o mit) 11 0.1% 0 0.0% 0 0.0%
18 - 44 2,275 27.9% 181 36.3% 176 38.3%
45 - 64 3,741 45.8% 206 41.3% 183 39.8%
65 - 74 1,166 14.3% 51 10.2% 54 11.7%
Ove r 75 969 11.9% 61 12.2% 47 10.2%
T o ta ls 8,162 100.0% 499 100.0% 460 100.0%
Your gender?
CHNA
NORM (23)
N=8959 %
Hays
2012
PSA %
Hays
2015
PSA %
Ma le 2,024 25.4% 125 25.6% 105 23.0%
Fe ma le 5,940 74.6% 364 74.4% 352 77.0%
T o ta ls 7,964 100.0% 489 100.0% 457 100.0%
How would you identify
yourself?
CHNA
NORM (23)
N=8959 %
Hays
2012
PSA %
Hays
2015
PSA %
a ) Ca uca sia n / White American 7,876 96.3% 484 97.4% 441 97.4%
b ) African America n / Bla ck
Ame rica n 62 0.8% 0 0.0% 0 0.0%
c) La tino / H isp anic America n 57 0.7% 3 0.6% 4 0.9%
d ) Ame rica n Ind ia n / N a tive
Ala skan 32 0.4% 0 0.0% 0 0.0%
e ) Asia n Ame rican / Pa cific
Is la nd e r 35 0.4% 2 0.4% 0 0.0%
f) Multicultura l / Multirac ia l 39 0.5% 3 0.6% 2 0.4%Othe r (p le ase sp e cify ) 74 0.9% 5 0.4% 6 1.3%
T o ta ls 8,175 100.0% 497 100.0% 453 100.0%
* N o rm is comp o se d o f 23 CHN A co mmunity surve ys fro m IA, KS a nd MO.
How would you describe your
household?
CHNA
NORM (23)
N=8959 %
Hays
2012
PSA %
Hays
2015
PSA %
Sing le 1,334 16.4% 82 16.5% 79 17.2%
Ma rrie d 1,851 22.7% 112 22.5% 108 23.6%
Ma rrie d with child re n a t home 2,159 26.5% 142 28.6% 115 25.1%
Ma rrie d with child re n no longe r a t
home 1,711 21.0% 105 21.1% 92 20.1%
D ivo rce d 527 6.5% 28 5.6% 29 6.3%Othe r 571 7.0% 28 5.6% 35 7.6%
T o ta ls 8,153 100.0% 497 100.0% 458 100.0%
Regarding your health
insurance coverage..
CHNA
NORM (23)
N=8959 %
Hays
2012
PSA
N=577 %
Hays
2015
PSA
N=520 %
Priva te Insura nce yo u p urcha se d 1,034 12.1% 69 13.3% 59 13.2%
Me d ica re 1,678 19.7% 85 16.4% 86 19.2%
Me d ica id 167 2.0% 3 0.6% 1 0.2%
Co vere d by Emp lo ye r (emp loye r
p a ys to ta l cos t) 818 9.6% 64 12.4% 57 12.8%
Co vere d by Emp lo ye r (yo u &
e mp lo yer share co st) 3,971 46.6% 261 50.4% 241 53.9%
N o Co vera g e (U ninsure d ) 328 3.8% 9 1.7% 3 0.7%Othe r 532 6.2% 27 5.2% 41 0.0%
T o ta ls 8,528 100.0% 518 100.0% 488 100.0%
* N o rm is comp o se d o f 23 CHN A co mmunity surve ys fro m IA, KS a nd MO.
Community Healthcare Needs Assessment 2015 - Demographics
Community Healthcare Needs Assessment 2015 - Demographics
84
Hays Medical Center is conducting a comprehensive community health needs assessment update this year. In 2012 a similar community health needs survey was administered. Today we need your assistance to gather confidential feedback by Friday February 27, 2015. Thank you.
1. In general, how would you rate the overall quality of the healthcare delivered to your community?
2. How would you rate of the following health service . . .? (Check one box per row)
3. How would you rate the following services? (Check one box per row) Con't
Community Health Needs Assessment – Hays Medical Center Service Area
Part I: HEALTHCARE PERCEPTIONS & SATISFACTION
Very Good Good Fair Poor Very Poor
OVERALL Quality of Care nmlkj nmlkj nmlkj nmlkj nmlkj
Very Good Good Fair Poor Very Poor N/A
a) Ambulance Service nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
b) Child Care nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
c) Chiropractor nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
d) Dentists nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
e) Emergency Room nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
f) Eye Doctor / Optometrist nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
g) Family Planning Services nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
h) Home Health nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
i) Hospice nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
Very Good Good Fair Poor Very Poor N/A
j) Inpatient Services nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
k) Mental Health Services nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
l) Nursing Home nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
m) Outpatient Services nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
n) Pharmacy nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
o) Primary Care nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
p) Public Health Dept. nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
q) School Nurse nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
r) Visiting Specialists nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
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4. Over the past 2 years, did you or your household receive health care services outside of your county?
5. Are there healthcare services in your community / neighborhood that you feel need to be improved and / or changed? (Please be specific)
6. In your opinion, how much of a problem are the following causes of diseases or disability in your community? (Check one box per row)
55
66
Not a Problem Somewhat of a Problem Major Problem Don't Know
a) Cancer nmlkj nmlkj nmlkj nmlkj
b) Diabetes nmlkj nmlkj nmlkj nmlkj
c) Substance Abuse nmlkj nmlkj nmlkj nmlkj
d) Heart Disease nmlkj nmlkj nmlkj nmlkj
e) Sexual Transmitted Diseases nmlkj nmlkj nmlkj nmlkj
f) Mental Disorders nmlkj nmlkj nmlkj nmlkj
g) Obesity nmlkj nmlkj nmlkj nmlkj
h) Pneumonia / Flu nmlkj nmlkj nmlkj nmlkj
i) Respiratory Disease nmlkj nmlkj nmlkj nmlkj
j) Stroke nmlkj nmlkj nmlkj nmlkj
k) Suicide nmlkj nmlkj nmlkj nmlkj
l) Trauma nmlkj nmlkj nmlkj nmlkj
Yes
nmlkj No
nmlkj
If Yes, please specify the healthcare services you received
55
66
Other (please specify below)
86
7. How well do you feel our local health care providers are doing in addressing the health needs of the following age groups? (Check one box per row)
8. Does our community need any additional healthcare providers?
9. In your opinion, what areas need additional education or attention in our community? (Check all that apply)
Very Good Good Fair Poor Very Poor N/A
Infants nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
Age 1 12 nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
Age 13 17 nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
Age 18 44 nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
Age 45 64 nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
Age 65 84 nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
Over 85 nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
PART II: YOUR HEALTH PRACTICES
Yes
nmlkj No
nmlkj
If Yes, please specify what is needed
55
66
a) Abuse / Violence
gfedc
b) Aging (Dementia)
gfedc
c) Alcohol
gfedc
d) Alternative Medicine
gfedc
e) Child Care
gfedc
f) Chronic Diseases
gfedc
g)Family Planning / Birth Control
gfedc
h) Lead Exposure
gfedc
i) Mental Illness
gfedc
j) Neglect
gfedc
k) Nutrition
gfedc
l) Obesity
gfedc
m) Ozone
gfedc
n) Pain Management
gfedc
o) Poverty
gfedc
p) Preventative Healthcare
gfedc
q)Sexually Transmitted Diseases
gfedc
r) Suicide
gfedc
s) Teen Pregnancy
gfedc
t) Tobacco Use
gfedc
u) Uninsured
gfedc
v) Vaccinations
gfedc
w) Water Quality
gfedc
x) Wellness Education
gfedc
y) Drugs / Substance Abuse
gfedc
Other (please specify below)
55
66
87
10. In general, how would you best describe your health? (Choose one)
11. Compared to a year ago, how would you rate your overall health in general now?
12. Does your household have a provider you use for primary care?
13. Have you had a physical in the past 12 months?
14. Do you follow these health practices. . .? (Check one box per row)
15. Please complete sentence below. Are you. . .?
Yes No N/A
If over 50, have you had a colonoscopy? nmlkj nmlkj nmlkj
If male over 50, do you have annual prostate exams? nmlkj nmlkj nmlkj
If female over 40, do you have annual mammograms? nmlkj nmlkj nmlkj
If female, do you have a pap smear every other year? nmlkj nmlkj nmlkj
Do you get 2.5 hours a week of moderately intense physical activity? nmlkj nmlkj nmlkj
Yes No N/A
a) Eating right (Daily5+servingsfruits/veg/wheat) nmlkj nmlkj nmlkj
B) Using tobacco products weekly nmlkj nmlkj nmlkj
c) Exercising 23 times weekly nmlkj nmlkj nmlkj
d) Consuming alcohol (more than 1 drink daily) nmlkj nmlkj nmlkj
e) Receiving an annual flu shot nmlkj nmlkj nmlkj
Very Good
nmlkj Good
nmlkj Fair
nmlkj Poor
nmlkj Very Poor
nmlkj
Much better than a year ago
nmlkj About the same
nmlkj Much Worse than a year ago
nmlkj
Yes
nmlkj No
nmlkj
If Yes, Please give Physician's name / Specialty / City
55
66
Yes
nmlkj No
nmlkj
If no, why not? (Be specific)
55
66
88
16. What is your age?
17. Your gender?
18. How would you identify yourself?
19. How would you describe your household?
20. Regarding your health insurance coverage... What type of health coverage is your primary plan? (Choose one)
Part III: A LITTLE MORE ABOUT YOU
Under 18
nmlkj 18 44
nmlkj 45 64
nmlkj 65 74
nmlkj Over 75
nmlkj
Male
nmlkj Female
nmlkj
a) Caucasian / White American
nmlkj
b) African American / Black American
nmlkj
c) Latino / Hispanic American
nmlkj
d) American Indian / Native Alaskan
nmlkj
e) Asian American / Pacific Islander
nmlkj
f) Multicultural / Multiracial
nmlkj
g) Other
nmlkj
Single
nmlkj
Married
nmlkj
Married with children at home
nmlkj
Married with children no longer at home
nmlkj
Divorced
nmlkj
Other
nmlkj
Private Insurance you purchased
nmlkj
Medicare
nmlkj
Medicaid
nmlkj
Covered by Employer (employer pays total cost)
nmlkj
Covered by Employer (you & employer share cost)
nmlkj
No Coverage (Uninsured)
nmlkj
Other (please specify below)
89
21. Thinking back over the past few years, would you say you are more or less likely to go to the doctor when you are sick or injured, or hasn’t there been much change?
22. In the past few years, what is the likelihood you or someone in your household went without medical treatment you thought was needed because of the cost?
23. What is your 5 digit zip code?
24. What is the name of your County?
You have just completed the Community Health Needs Assessment Survey. Thank you for your participation. By hitting "Next" you are submitting your responses and giving others an opportunity to complete the same survey. Again, thank you for your participation.
Much less likely
nmlkj
Somewhat less likely
nmlkj
Not much change
nmlkj
Somewhat more likely
nmlkj
Much more likely
nmlkj
No opinion
nmlkj
Much less likely
nmlkj
Somewhat less likely
nmlkj
Not much change
nmlkj
Somewhat more likely
nmlkj
Much more likely
nmlkj
No opinion
nmlkj
90
CODE Physician Specialty NEUS Neurosurgery
ALL Allergy/Immunology OBG Obstetrics/Gynecology (Delivery)
AES Anesthesia/Pain ONC Oncology/RADO
CARD Cardiology OPTH Ophthalmology
DERM Dermatology ORTH Orthopedics
EMER Emergency ENT Otolaryngology (ENT)
ENDO Endocrinology ** PATA Pathology
FP Family Practice (General) PEDS Pediatrics
GAS Gastroenterology PHY Physical Medicine/Rehab
SUR General Surgery PLAS Plastic/Reconstructive
GER Gerontology PSY Psychiatry
IFD Infectious Diseases PUL Pulmonary
IM Internal Medicine RAD Radiology
NEO Neonatal/Perinatal * ABP 06 RHE Rheumatology
NEP Nephrology ** VAST Thoracic/Cardiovascular/Vascular
NEU Neurology URL Urology
Code HC Themes Code HC Themes
VIO Abuse / Violence EMRM Emergency Room
ACC Access to Care EMS EMS
AGE Aging (Senior Care / Assistance) EYE Eye Doctor / Optometrist
AIR Air Quality FAC Facility
ALC Alcohol FAM Family Planning Services
ALT Alternative Medicine FEM Female (OBG)
ALZ Alzheimers FINA Financial Aid
AMB Ambulance Service FIT Fitness / Exercise
ASLV ASSISTED LIVING ALL General Healthcare Improvement
AUD Auditory GEN General Practioner
BACK Back / Spine GOV Government
BD Blood Drive HRT Heart Care
BRST Breastfeeding HEM Hemotologist
CANC Cancer HIV HIV / AIDS
CHEM Chemotherapy HH Home Health
KID Child Care HSP Hospice
CHIR Chiropractor HOSP Hospital
CHRON Chronic Diseases MAN Hospital Management
CLIN Clinics (Walk-in etc.) INFD INFIDELITY
COMM Communication IP Inpatient Services
CORP Community Lead Health Care LEAD Lead Exposure
CONF CONFIDENTIALITY BIRT Low Birth Weight
DENT DENTIST LOY LOYALTY
DENT Dentists MAMO Mammogram
DIAB Diabetes MRKT MARKETING
DIAL Dialysis STFF Medical Staff
KEY - CHNA Open End Comments
KEY - CHNA Open End Comments
91
DUP Duplication of Services BH Mental Health Services
ECON Economic Development MDLV MID-LEVELS
Code HC Themes SANI Sanitary Facilities
NURSE More Nurse Availibility SNUR School Nurse
NEG Neglect STD Sexually Transmitted Diseases
NP NURSE PRACTIONER SMOK Smoking
NH Nursing Home SS Social Services
NUTR Nutrition SPEC Specialist Physician care
OBES Obesity SPEE Speech Therapy
ORAL Oral Surgery STF STAFFING
ORTHD ORTHODONTIST STRK Stroke
OTHR Other DRUG Substance Abuse (Drugs / Rx)
OP Outpatient Services/Surgeries SUIC Suicide
OZON Ozone SURG SURGERY
PAIN Pain Management TPRG Teen Pregnancy
PARK PARKING TEL TELEMEDICINE
PHAR Pharmacy THY Thyroid
DOCS Physicians TOB Tobacco Use
FLU Pneumonia / Flu TRAN Transportation
FOOT Podiatrist TRAU Trauma
POD PODIATRIST TRAV TRAVEL
POV Poverty ALCU Underage Drinking
PNEO Prenatal INSU Uninsured/Underinsured
PREV Preventative Healthcare URG Urgent Care/After Hours Clinic
PRIM Primary Care: VACC Vaccinations
PROS Prostate VETS VETERANS CARE
DOH Public Health Department WAG Wages
QUAL Quality of care WAIT Wait Times
REC Recreation H2O Water Quality
RESP Respiratory Disease WELL Wellness Education/Health Fair
NO Response "No Changes," etc. WIC WIC Progam
92
ID ZIP
CommunityHealthStatus c1 c2 c3
Q4 Are there healthcare services in your community / neighborhoodthat you feel need to be improved and / or changed?
1296 67601 Good ACC URG CLIN
Access on a day-to-day basis. Convenient Care is good start justtoo small.
1196 67601 Very Good ACC Assistance for the working poor.
1347 Good ACC WAIT doctors you can get in to see
1413 67637 Very Good ACC WAIT faster service; wait time is to long
1432 67548 Good ACC PEDS WAIT
HARD TO GET AN APPOINTMENT IN A TIMELY MANNER FORSOME TYPES OF CARE, LIKE PEDIATRICS, AND THEN NOGUARANTEE YOU WILL SEE YOUR NORMAL PROVIDER, WHOYOU TRUST, MAY JUST BE THE PA YOU DON'T KNOW AT ALL.
1434 67601 Very Good ACC HDEPT WAIT
Health department needs to have evening and weekend hours.They function like departments did years ago............notprogressive.
1293 676 Good ACC COST I just wish healthcare wasn't so expensive.
1274 67601 Very Good ACC DOCS
I went to Plainville cause no doctor in Hays would take me. I alsoneeded to apply for a doctor back in 2007.
1142 Fair ACC
making sure can provide services to local and surroundingcommunities before acquiring farther away places
1493 67601 Good ACC WAIT
Need more staff at the hospital, as a paitent had to wait a long timeto even see a professional
1261 67601 Very Good ACC WAIT
Shorter wait time to see a doctor. Some wait times are severalweeks.
1231 67601 Fair ACC WAIT Waiting periods in doctor's office.
1343 67601 Very Good AGE HH QUAL
Government and regulatory burdens on nursing home and homehealth seriously impair the facilities and their employees as well astheir physicians from providing effective care.
1070 67601 Good AGE More and better options in nursing home care.
1409 67601 Good AGE nursing homes
1112 67601 Fair ALC
There needs to be a better relationship between professionalhealthcare providers and alcoholics anonymous. People who needhelp are not being sent to good groups.
1162 67601 Good BH EMER WAIT
community mental health services are too restrictive and tied toHPMH unfortunately. ER service is terrible....long waiting.
1176 67601 Very Good BH Community mental health services need to be improved.
1497 67601 Fair BH IP Inpatient Mental Health
1298 67601 Good BH DOCS
Mental health care - not enough workers to provide care to allpatients who need meds.
2020 67601 BH DOCS SPEC Mental Health in Hays/Ellis County needs more physicians.
1144 67601 Fair BH AGE OPTH
Mental health services for young children are limited. Eyeprofessionals that know how to work with very young children withspecial needs are needed. Nursing home facilities chargeexorbitant prices and provide poor care - They have high staffturnover and continuity and quality of care is extremely poor.
1147 67601 Good BH PSY THER
Mental health services need to be more acessible to all people inthe community. More psychiatrists, psychologists and therapistsare needed to better care for the population.
1495 67640 Good BH
We need more inpatient mental health and more help for dementiapatients
1069 67671 Good CLIN URG Convenient Care Clinic - need one in Victoria.
1277 67637 Good CLIN CARD SPEC
Debakey Heart Clinic - they make appointment and then chargethem and that not right.
1256 67601 Fair CLIN URG First Care Clinic
CHNA Round #2 Community Feedback 2015 -Ellis Co, KS N=499
93
ID ZIP
CommunityHealthStatus c1 c2 c3
Q4 Are there healthcare services in your community / neighborhoodthat you feel need to be improved and / or changed?
CHNA Round #2 Community Feedback 2015 -Ellis Co, KS N=499
1148 67601 Good CLIN URG ACC
For the longest time Hays had no walk in clinics, closet wasPlainville. Scheduling times to get looked at was a hassle. FHSUcampus clinic is great for students. I was pleased with care ireceived there while in school. But walk in clinics is something iknow needs addressed. I have heard nothing good about HaysMedical Center. If i had a choice I would choose to receive in/outpatient treatment elsewhere. I have recommend people to specialistin KC area. I rarely visit a doctor or seek attention but was fairlyhappy with one Emergency room visit treatment i received. Was nottimely but i felt it was quality care. I have heard great things aboutthe PT and Chiropractic clinics in town and we have amblepractices to choose from. Dental Care is also quality. I think wehave enough choice in treatment as well. Mental health care andspecial needs (home care) are adequate in my opinion. DSNWK,High Plains, and other traveling nursing treatments are greatservices.
1392 67601 Very Good CLIN URG WAIT
Hays recently opened a walk-in clinic. I can't believe a town thissize has gone this long without one. I do think they may need toopen one that me closer down to the college.
1063 67601 Good CLIN URG More walk-in clinic access.
1185 67601 Good CLIN ENDO URG
The addition of the walk-in clinic was huge and meets a large needin our community. Would like to have access to anendocrinologist/hormonal expertise, whether through visitingresource or other
1059 67671 Fair CLIN URG ACC Used to have walk in but now closed.
1390 67601 Good CLIN URG Very impressed with the Convenient Care Clinic
1174 67601 Good CLIN EMER WAIT
With the opening of the walk in clinic I feel people will not have tovisit the emergency room for a minor issue which in turn will makethe wait time in the emergency room lessen. We were frustratedthat it took 3 hours for our 2 year old to be stitched up when he gota cut on his head. When the doctor finally came it took him 15minutes to finish the procedure. After our experience we heardfrom many of our community friends about there experience withthe long wait time in the emergency room.
1427 67601 Very Good CLINC URG The walk-in clinic great addition, feel it will need to grow! Big need.
1151 67601 Very Good COMM DOCS ACC
better communication at Doctors office, very hard to access thedoctor or his nurse, the timeliness of them returning calls is terrible,
1466 67601 Very Good DAY SANI Daycare - some seem so dirty or cramped.
1344 67601 Good DAY COST WAIT
daycare needs improvement its expensive, with limited availabilitywith part-time, evenings and weekends
1236 67601 Fair DAY Daycares for parents working 12 hour jobs.
1104 67601 Fair DENT INS Dental care to persons who are on Medicaid!
1498 67637 Very Good DENT Dentists
1302 67671 Poor DENT WAIT INS
Dentists opened on Friday, Saturday, and Sunday - more doctorsfor medicaid.
1220 67601 Fair DENT Dentists.
1167 67601 Good DENT INS
more access for dentist to the hospital for sedation dentistry forpatients with Medicaid.
1247 67601 Good DENT BH Not enough access to adult dental (low income) or mental health.
1022 67601 Very Good DENT Number of dentists.
1462 67601 Fair DENT PEDS CLIN
There is only one dentist that caters to children, so it's nearlyimpossible to get in. We take our children to Wichita because theyhave full practices dedicated to children. Additionally, the pediatricclinic in Hays is terrible. They won't see more than 2 children at avisit, so if you want to schedule well child checks for all of yourchildren at one time it's impossible. Instead, you have to makeseperate visits which as a working parent is time consuming andunrealistic. Heaven forbid more than 2 of your children get sick atthe same time.
94
ID ZIP
CommunityHealthStatus c1 c2 c3
Q4 Are there healthcare services in your community / neighborhoodthat you feel need to be improved and / or changed?
CHNA Round #2 Community Feedback 2015 -Ellis Co, KS N=499
1435 67601 Good DENT INS WELL
This community needs more dentistry providers for medicare andmedicaid patients. Also, the monthly fee for the Center for HealthImprovement is outrageous and people who desperately need to gocannot afford it. A personal trainer to help people learn to exercisesafely is also way out of affordability. We need nutrition consultationand classes for the public instead of only those geared towardsdiabetic patients. Lastly, mental health services that people canafford is lacking. We need more public education in the area ofmental health.
1234 67601 DENT SANI
Would like to see fewer x-rays taken by dentists. Stricter germprotection at Hays Med - too many patients infected while inhospital.
1290 67601 DIAB SPEC DOCS Diabetes doctor - URGENT
1248 67601 Very Good DIAB SPEC Need diabetic specialist.
1105 67601 Good DOCS Hays Med needs Dr M. Biring.
1127 67671 Very Good DOCS NURSE NO
I am very pleased with Hays Medical Center and our doctors andnurses, great care.
1195 67601 Good DOCS EMER WAIT
Yes, the ER department. I rushed my child there after she sliced herfinger. After 4 hours, we left and never saw a doctor.
1389 Good DRUG Drug Addition
1075 67601 Good EMER Be seen quicker in the emergency room.
1445 67601 Fair EMER PRIM WAIT
Better ER services...more caring. Less of a wait. More primarycare physicians. People can't find a doctor to take them.
1316 67601 Good EMER WAIT Emergency room - Service is too slow!
2002 67601 EMER Emergency Room @ Hays Med- Unacceptable
2013 67601 EMER WAIT Emergency room it takes too long!
1307 EMER Emergency room services
1149 67601 Good EMER WAIT Emergency room wait time
1213 67601 Good EMER Emergency room.
1037 67637 Good EMER COMM ER - communication
1271 67601 Fair EMER WAIT
ER - no reason to have to be taken to room and sit 4-5 hours beforeseeing doctor.
1278 67601 Poor EMER SPEC DOCS ER - no special doctors. Don't need hospitalist in hospital.
1116 67601 Good EMER DOCS ER - very unprofessional, uncaring ER doctors.
1438 67601 Good EMER Er is horrible
1192 67601 EMER WAIT
ER needs to be improved a lot. takes hours to see someone andhours to get to a room when you have to stay.
1094 67601 Very Good EMER WAIT ER wait time is horrible at times.
1376 67601 Good EMER DENT WAIT ER wait times, Dental Access
1262 67601 EMER WAIT ER wait too long to be dismissed or admitted.
1210 67637 Good EMER Hays Emergency room
1201 67601 Poor EMER HMC - ER services.
1177 67601 Very Good EMER CARD SPEC
I hear a lot of complaints regarding locum tenens and their lack ofdetailed care. I had an experience with one in the emergency roomwhen I thought I was having a heart attack. His diagnosis was Iwas depressed and gave me an antidepressant despite myprotests. After seeing a cardiologist it was determined I have mitralvalve prolapse.
1456 67601 Good EMER WAIT LESS WAIT TIME IN ER
1301 67601 Good EMER WAIT COST Should not have a long wait at ER or cost.
1380 67601 Good EMER COMM WAIT
The emergency room at the hospital has a horrible reputation fornot taking any emergency serious. A friend recently partiallysevered a finger on his hand and they allowed him to sit in theemergency room for 15 minutes bleeding on himself and on thefloor of the waiting room. I would call that awful attention to what isgoing on. When is an emergency and emergency?
2015 67601 EMER The emergency room services
1364 67601 Fair EMER HOSP COMM
The ER and Hospital are beyond horrible, but nobody listens/caresthat customer service needs to change drastically
95
ID ZIP
CommunityHealthStatus c1 c2 c3
Q4 Are there healthcare services in your community / neighborhoodthat you feel need to be improved and / or changed?
CHNA Round #2 Community Feedback 2015 -Ellis Co, KS N=499
1108 67601 Fair EMER AGE The ER at Hays Med and both nursing home facilities at Via Christi.
1365 67601 Fair EMER The ER in hays is a huge joke.
1265 67601 Fair EMER COMM QUAL
Trego County Hospital. My 80 year old mother was very ill. Went toher doctor and they wouldn't give antibiotic. Took her to emergencyroom in Wakeeney and they did testing and she had sepsispoisoning. We almost lost her. They even knew that she takestreatment for her cancer. Very disappointed in Hays Med.
1320 67601 Good EMER WAIT Waiting time in emergency room was very, very long.
1057 67601 Good EMER SPEC ACC Yes - ER, need specialists, i.e. neurology, GI, and rheumatology.
1470 67601 Fair ENDO SPEC add endocrinologist
1467 67601 Good ENDO SPEC endocrinologist needed
1397 67637 Fair ENDO EMER HH
Offer endocrinology Improve ER efficiency Increase hospiceconsults Increase availability of Home Health Increasecoordination of care in hospital--Physicians consult together and beaware of what each specialist orders/requires Family awareness ofcondition and physicians in hospital setting
2008 67637 FAM PHARM Family Planning Options. Need a local pharmacy.
1049 67601 Very Good FAM Non-governmental family planning.
1283 676 Good FINA BH More financial assistance for mental health services.
1031 67601 Good FP Family doctors
1328 67601 Very Good FP DENT SPEC
General family practitioners--it's really difficult for a family movinginto the community to find a good practitioner accepting patients.Likewise with dental care. More qualified specialists are needed sofamilies do not need to travel to other communities, e.g.,gastroenterologist, asthma specialist, ENT specialist.
1157 67601 Very Good FP IM BH
More family medicine or internal medicine doctors needed. It's hardto find a physician if you are new to the community. Would also liketo see better mental health services. If you need the service, it cantake weeks to get in and sometimes the patient needs the helpsooner than that.
1002 67601 Good FP IM DERM
We need more family practice physicians and skin/internal medspecialists.
1424 67601 Good GAS SPEC DOCS Gastroenterologist
1080 67601 Good GAS FAM DERM
Gastroenterology, fertility specialists, dermatology - greater accessto these services in our community.
1124 67601 Fair GAS FAM STAFF
Need gastroenterologist on staff here - not from Salina! PlannedParenthood for low income/female care, birth control, etc.
1159 67601 Very Poor GEN DOCS PHY
Hays Med doctors and hospitalist!! Can't keep the good doctors intown and Hays Med hosptialist haven't a clue on pt treatment orgood pt care. Alot of misorder exams or exam order and no ideawhat type of exam they order
1028 67637 Fair GEN FP MDLV
My family has NEVER seen an actual doctor, only mid-levelproviders.
2007 67601 GENIMP Everything
2003 67601 GENIMP Hays Med. Care
1171 67601 Very Good GENIMP HDEPT
I feel the health department needs to be more involved with buildingthe health infrastructure in Ellis County. The health department isunaccredidated, does not work to apply for grants in diseaseprevention and seems to take a very "hands off" approach tobuilding partnerships with other health organizations across thecommunity.
1055 67601 Good GENIMP Improved.
1359 67601 Fair GENIMP YES!
1269 67601 Poor GENIMP Yes, all in Hays.
1356 67601 Fair GENIMP ACC
yes, I would rather drive to Plainville to receive services thenreceive them in Hays
1013 67663 Good HH Home health care providers are hard to locate.
1481 67601 Fair HH Rest home visits to residents and seriously looking at their needs.
96
ID ZIP
CommunityHealthStatus c1 c2 c3
Q4 Are there healthcare services in your community / neighborhoodthat you feel need to be improved and / or changed?
CHNA Round #2 Community Feedback 2015 -Ellis Co, KS N=499
1226 67601 Poor HH Yes, home health. Girls don't know how to cook or clean house.
1382 67601 Fair HOSP IP
Hospital and inpatient care has went down hill significantly in thelast year
1217 67601 Fair HOSP GENIMP Hospital service overall needs improvement.
1161 67601 Poor HOSP GEN DOCS
The Doctors and Hospialist at Hays Med. Hospialist very POOR.Don't know what they are doing as far as pt treatment. What gooddoctors we have at Hays Med can't keep. Cheaper to let them goand bring other doctors who don't know near as much as thedoctors we lose.
1286 6760 Fair INS COMM QUAL
I have a big complaint. When did you begin admitting patients underobservation? We pay for our insurance and when you admit usunder observation, we get this huge bill in the mail. I think thepatients should be informed about being admitted underobservation and not a regular admit and what the difference is.Also, the patient should be informed that their insurance (Medicare)or what other insurance will not pay for everything, and the patientbeing left with a huge bill. This makes the hospital look very cheap,only thinking of the money they can make and not of their patient'swelfare. I think you need to stop admitting patients underobservation. (A patient who had surgery late in the evening and wasadmitted under observation for the night without anyone telling me, Ididn't know there was such a thing until I got the bill.)
1017 67671 Good INS COST Insurance is too high. Hospitalization is ridiculously expensive!
1396 67601 Good INS COST
It's just plain too expensive for the common man,,even withinsurance
1010 67601 Fair NEU RHE Need neurology and rheumatology services
1209 67601 Good NEU Need neurology services!
1109 67601 Good NEU GAS SPEC Neurology and gastroenterologist
1441 67637 Good NEU SPEC DOCS We are in need of a neurosurgeon
1398 67601 Good NEU SPEC DOCS
We need a neuroligist at Hays Medical Center as we don't offer thatservice.
1366 67601 Good NEU SPEC DOCS We need a neurologist!
1387 67601 Good NEU PUL SPEC
We need another pulmonologist and neurologist that serves thisarea.
1260 67601 NEU SPEC DOCS
Yes, we need a neurologist since Dr Gamboa retired and movedaway.
1266 67601 Good NO Don't know.
1039 67601 Very Good NO
I have always had great service and always get my questionsanswered.
1394 67607 Good NO n/a
1163 Good NO NA
1066 67601 Good NO No
1067 67637 Very Good NO No
1182 67601 Very Good NO No
1384 67601 Very Good NO No
1388 Very Good NO no
1421 67601 Very Good NO No
1429 67601 Very Good NO no
1494 67601 Very Good NO no
1005 67601 Very Good NO No! I feel that they are adequate.
1465 Very Good NO No.
1486 67601 Very Good NO None that I can think of at this time.
1154 67601 Very Good NO Not that I am aware
1289 67601 Good NO Not that we are aware of.
1126 67601 Poor NURSE HH Nursing staff HMC, home health care
1448 67601 Good NURSE school nursing - each school really needs a full time nurse on staff
1224 67601 Very Good NURSE We need a nurse more readily available at my child's school.
1408 67601 Good OBG SPEC DOCS
OB/GYN care could be improved. There is a limited amount of timeto spend with the provider and a limited amount of resourcesprovided to expecting mothers.
1166 67601 Very Poor OBG SPEC The OB unit
97
ID ZIP
CommunityHealthStatus c1 c2 c3
Q4 Are there healthcare services in your community / neighborhoodthat you feel need to be improved and / or changed?
CHNA Round #2 Community Feedback 2015 -Ellis Co, KS N=499
1370 67672 Good OGB FINA BH
ob services need improved in ellis county. Increased affordable,accessible mental health (besides hpmh). Medical transportation.
1241 67637 Good OP Outpatient care.
1136 67601 Fair OPTH SPEC SURG Eye surgeons
1191 67601 Very Good ORTH SURG SPEC Better orthopedic surgeons.
1496 67601 Poor ORTH SPEC DOCS
Most people travel out of town for Orthopedic surgery, Haysorthopedic is pathetic ! Can't seem to keep the same doctor formore than a few years.
1020 67601 Good ORTH DOCS SCHED
Ortho clinic docs need more and better scheduling. Updateprocedures.
1368 67601 Very Good PEDS GAS PSY Anything pediatric, GI, psych.
1120 67601 Fair PEDS EMER Child care and ER
2009 67601 PEDS SPEC WAIT
Hays Med Center- Pediatrics, Difficulty to get in if a same day needarises.
1329 67601 Very Good PEDS ACC SPEC
It would be wonderful to have more pediatric specialists here ornearer to hays. So far,there are only a few in the area and manyfamilies have to travel several hours to see the providers. Thesefamilies lose income from missed work/create strained-stressedhealth because of the travel time and treatments/and there is a lossof community support that goes with traveling outside the area forservices.
1184 67637 Good PEDS
lack of pediatric services and poor follow up with peds from thepediatric office.
1299 67601 Fair PEDS FP More options for pediatrics and family care providers.
1103 67601 Good PEDS DOCS
More pediatric doctors. At Hays Med, when sick, I never get to seeour actual doctor.
1475 67601 Good PEDS NURSE SPEC
More pediatrician and nurses, more specializedareas(gastroenterologists), bigger facilities for cramped clinics
1092 67601 Good PEDS GENIMP
Need a hospital that can care for more complex pediatricneeds.Family support if a family member is hospitalized. Need aRonald McDonald house or something similar.
1138 67601 Very Good PEDS BH DOCS Need more services for autistic children
1115 67601 Good PEDS Pediatric care
1357 67601 Good PEDS SPEC DOCS
Pediatric care- you can never get an apt when you need one, whenyou set up your next apt I can never seem to get the primaryprovider my child is suppose to see. When we do get in our doctoris amazing though.
1004 67601 Good PEDS
Pediatric for admissions - not sick enough for an ICU type settingbut to sick to stay at home - this is not robust enough and notencouraged by our Peds docs - I would encourage a moreresources or aggressive county health in options in care andresources
1411 67601 Good PEDS SPEC DOCS Pediatrician specialists
1460 67602 Good PEDS HOSP pediatrics - especially in the hospital
1276 67637 Good PHAR In town pharmacy for Ellis.
1131 67601 Good PHAR STAFF Pharmacies understaffed
1027 67637 Good PHAR Pharmacy in Ellis
1305 67637 Good PHAR Pharmacy is needed.
1208 67601 Good PHAR
Regarding pharmacy - would be nice to have a year script so whenneeded is available. Out of town people often have to go back topharmacy for meds. Spend more time with patient, less computertime. A fresh glass of water, fluff pillow, back rub, etc. would benice.
1303 67601 Very Poor PHARM WELL DOCS
Yes, focus on wellness, quit prescribing drugs that do more harmand then require more drugs.
1436 Good PLAS GAS NEU Cosmetic surgeon Gastroenterologist Neurologists
1073 67601 Good PREV WELL We need more info and services for preventative health care.
1418 67601 Good PRIM PEDS ACC
Availability of primary care taking new patients. Availability ofseeing a pediatrician.
1362 67601 Very Good PRIM ACC BH Better access to primary care and mental health services.
1342 67513 Good PRIM ACC easier access to primary care
2017 PRIM HDEPT WELL expanded primary care and public health services
98
ID ZIP
CommunityHealthStatus c1 c2 c3
Q4 Are there healthcare services in your community / neighborhoodthat you feel need to be improved and / or changed?
CHNA Round #2 Community Feedback 2015 -Ellis Co, KS N=499
1016 67637 Very Good PRIM More primary care doctors - so hard to get in.
1250 67601 Good PRIM More primary care options.
1446 67601 Very Good PRIM More Primary Care Physicians
1455 67601 Good PRIM more primary care physicians
1187 67601 Very Good PRIM ACC URG
More primary care physicians, expand Convenient Care ability toserve more patients.
1268 67601 Good PRIM More primary care physicians.
1333 67601 Poor PRIM
More primary care physicians. Hospital needs to work with thegood physicians to get them to stay in Hays instead of leaving.
1405 67601 Fair PRIM PEDS INS
more primary care/family practice doctors, very few are acceptingnew patients. Pediatric unit at HMC is terrible!!!! Only oneexperienced nurse and none of the other pediatric nurses knowwhat they are doing. I know several people that said they will neverbring their children to HMC for their childs needs, they will go all theway to Salina if needed because the care at HMC is so poor. Thelactation services at HMC are amazing and I feel that we need moreemployees focusing on this area, it is core measures and as of nowall we have is a part time employee. ER physicians know nothingabout taking care of pediatric or newborn patients. Mental heathfacilities are good in the area but very few people are able to get thehelp they need because of limitations with insurance companies.The hospital insurance is terrible and very few mental healthfacilities in the Hays area accept it. The health department needs tobe more community involved and educate better on breastfeedinginstead of just always giving formula.
1433 67601 Good PRIM NEU PUL More primary. Neurologist pulmonologist. iCU. eR
1499 67637 Good PRIM WAIT
Need more primary care and physicians that actually will take newpatients. HaysMed is slow to provide this.
1221 67601 Very Good PRIM Need more primary care physicians.
1141 67601 Good PRIM CLIN PEDS
Often there are not enough primary care physicians. They aren'taccepting new patients. The walk-in clinic has helped relieve someof these issues. I've often been told it's impossible to get into thepeds clinic with issues.
1312 67601 PRIM
Our primary care doctor does not have opening when we needthem.
1473 67601 Good PRIM primary care
1078 67601 PRIM Primary care.
1060 67601 Very Good PRIM We need more long term primary physicians.
1258 67601 Very Good PUL SPEC DOCS Need a lung specialist doctor at Hays Medical Center.
1437 67601 Fair PUL SPEC DOCS Pulmonary medicine
1414 67601 Good PUL NEU SPEC
Pulmonology is a speciality that needs to be added back into HMC.Neurology is another specialty that needs to be at HMC.
1275 67601 Good QUAL NURSE GENIMP
I spent 5 days in HMC in 2014 and not one nurse offered me atowel or washcloth to clean up or shower. I wore same gown those5 days!
1068 67637 Very Poor QUAL DOCS GENIMP
Need doctors who aren't arrogant and listen to the concerns of theirpatients. Also, would be helpful if they knew a little bit abouthealthcare.
1326 67601 QUAL PRIM NP
Need more educated, knowledgeable primary careproviders/physicians! Newer doctors ARNPS suck!
1335 67601 Good QUAL Need to be more friendlier
1180 67601 Good QUAL NURSE HH
Overall I hear that they like the fact that they can be seen andtreated for so many things (including specialties) local but thequality of care for inpatient is a complaint for Hays Med. They feellike either nurses are spread too thin or they just don't care. Manypeople tell me that they asked to get sent home early from hospitalstays because they feel they will get better care and their medicineson time at home.
99
ID ZIP
CommunityHealthStatus c1 c2 c3
Q4 Are there healthcare services in your community / neighborhoodthat you feel need to be improved and / or changed?
CHNA Round #2 Community Feedback 2015 -Ellis Co, KS N=499
1463 67637 Good QUAL EMER
Professionalism and customer service in the HaysMed Emergencyroom - it is extremely poor. The people working there do not treatothers with kindness and respect.
1193 67601 Very Poor QUAL EMER COMM
Providers that want to be there. Staff that have a personality andempathy. Treat each patient like it might be your own family, not likecrap, it's them - and you'd rather not be bothered. Empathy andcompassion. People that want to be the best at what they do. ER -need specialty doctor and ones that take calls. And if it was anemergency, we've been taught since young who to call, please, it isridiculous or at least push this button if it isn't an emergency.Communication is vital.
1288 676 Fair QUAL Quality of care - concern for patients versus the bottom line.
1492 67601 Good QUAL NURSE SPEC
service delivery is a concern at HMC; been inpatient several timesand care was below standard of attention -- long waits foranswering the call light, behind on medication schedule. Eitherunderstaffed or passive? Would be extremely beneficial to havetraveling specialists from other areas in the fields ofgastroenterology, endocrinology and rheumatology ... Ourcommunity would greatly benefit in having competent nursinghomes. Neglect and unskilled care serious issues in both. Frompersonal experience, our family called the state many times whileVia Christi has been in the new facility.
1140 67601 Good RESP NEURO SPEC
Need neurosurgeon and need neurologist for sure and a physicianfor respiratory care
1461 67601 Good RHE SPEC
Having a Rheumatologist serving through HaysMed would be veryhelpful.
1242 67601 Fair RHE SPEC No rheumatologist.
1076 67601 Fair SPEC ARTH Anything special have to leave Hays. Specialized for arthritis.
1100 67601 Good SPEC PEDS DOCS More specialists, better pediatrics - need more providers.
1235 67601 SPEC RHE Specialty areas - rheumatology.
1032 67601 Good SPEC ACC ALL
We need neurologists, endocrinologists, immunologists,allergists,pulmonologists, and primary care.
1267 67601 Poor SPEC DIAB NEU Yes, diabetic and neurology.
1377 67601 Good SPEC PEDS DOCS Yes, more pediatricians
1336 67601 Fair SPEC ENDO GAS
yes, we need an endocrinologist(s), GI Doctor(s), and someone likeDr. Benton and Dr. Kelly
1459 67637 Good SPEC INS
Yes. I feel like if Hays Med is going to bring in outside specialists,they should at least take the hospitals own insurance. This limits ahuge population from being able to benefit from these specialists.
1350 67601 Good SPEC OBG QUAL
Yes. I've been told to avoid the Hays area for any OBGYN care bymultiple other hospitals in other parts of the state, and by friendsand family members who have had bad experiences. There are alsono pediatricians taking new patients within 100 miles of Hays. Idon't understand how that can be possible for a town and hospitalof this size.
1197 67601 Good SURG SPEC Surgeons (knee and bone in general).
1263 67601 Good URG CLIN Urgent/non-emergency care
1318 67601 Very Good URL SPEC DOCS Urology needs improvement.
1352 67601 Very Good WAIT DAY COST
Child care in Ellis County is expensive (compared to surroundingcounties) and difficult to find people willing to take part timechildren, and also lack of daycare availableevenings/nights/weekends. I would like to see HaysMed provide adaycare facility for their employees.
1019 67601 Fair WELL AGE Fitness and health promotion for older adults.
1284 67601 Good WELL More wellness information at public events.
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CHNA Reportcontact :
Vince Vandehaar, MBAVVV Marketing & Development, LLCAdjunct Professor / Professional HealthcareMarketing & Strategic Planning ConsultingServices
601 N Mahaffie, Olathe, KS 66061(913) 302-7264 (C)[email protected]
LinkedIn: vandehaarWebsite: VandehaarMarketing.com
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