Copyright 2014 Ricoh Company, Ltd. All rights reserved.
www.ricoh.com/mdsFollow us on twitter: http://twitter.com/#!/RicohGlobalMDS
*Source: Forrester Consulting Thought Leadership Paper commissioned by Ricoh “The New Workplace Reality: Enterprises Must Capture the Soul and Spirit of the Emerging Worker”, December 2013.
YOU ENABLE MORE PERSONALIZED SERVICE
BY IMPROVING DOCUMENT PROCESS SUPPORT
EASY ACCESSTO INFORMATION
STREAMLINEDWORKFLOWS
BETTER COMMUNICATION TECHNOLOGIES
AND HELP DIFFERENTIATE YOUR BUSINESS
!POOR INFORMATION ACCESSINEFFICIENT PROCESSES & SUPPORTOUTDATED TECHNOLOGY
CHALLENGESOF CUSTOMER-FACING WORKERS SAYTHAT THERE’S A GAP BETWEEN THEEXPERIENCE THEY CAN DELIVER AND THE EXPERIENCE THE CUSTOMER WANTS.*
89%
EMPOWER WORKERS TO IMPROVE CUSTOMER EXPERIENCE
& EXCEED EXPECTATIONS