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Page 1: ENQA training of agency reviewers Focus on the ESG and the ENQA membership criteria Guy Aelterman Paris, 22 May 2009.

ENQA training of agency reviewers

Focus on the ESG and the ENQA membership criteria

Guy Aelterman

Paris, 22 May 2009

Page 2: ENQA training of agency reviewers Focus on the ESG and the ENQA membership criteria Guy Aelterman Paris, 22 May 2009.

Differences and Similarities

ENQA criteria

Developed by ENQA (see development ESG)

Included in regulations

Transformation of ENQA into an association, regulations

formulated end 2004

Criteria regulations revised twice (last time 2008 )

Membership criteria (exclusive, substantial

compliance)

For full membership (new members)

For renewal full membership (review report) Focus on the ESG and the ENQA membership criteria Paris , 22 May 2009

Page 3: ENQA training of agency reviewers Focus on the ESG and the ENQA membership criteria Guy Aelterman Paris, 22 May 2009.

Differences and Similarities

ESG

Historical context

Ministers’ mandate from the Berlin conference

(2003) to “develop an agreed set of standards,

procedures and guidelines on quality assurance”

ENQA-working group 2003 – 2005, consultation

with E4 in late 2004/early 2005

Adoption by ministers in Bergen May 2005

Focus on the ESG and the ENQA membership criteria Paris , 22 May 2009

Page 4: ENQA training of agency reviewers Focus on the ESG and the ENQA membership criteria Guy Aelterman Paris, 22 May 2009.

Differences and Similarities

ESG

3 levels, linked one to the other

Part 1 , programme or institution IQA

Part 2 , assessment programme or institution EQA

Part 3 , QA of Agency

ESG are as such not exclusive . See the submission of

the ESG to BFUG (Feb 2005): “to form a background for

quality assurance agencies in their work.”(reference points )

Focus on the ESG and the ENQA membership criteria Paris , 22 May 2009

Page 5: ENQA training of agency reviewers Focus on the ESG and the ENQA membership criteria Guy Aelterman Paris, 22 May 2009.

Differences and Similarities

EQAR (European QA Register)

March 2008: Foundation of the European Register

Register of QA agencies

Compliance with ESG as admission criteria

Exclusive (substantial compliance)

ENQA full membership as prima facie evidence for

meeting the admission requirements of EQAR

Focus on the ESG and the ENQA membership criteria Paris , 22 May 2009

Page 6: ENQA training of agency reviewers Focus on the ESG and the ENQA membership criteria Guy Aelterman Paris, 22 May 2009.

Differences and Similarities

Standards and guidelines

Standards are criteria

Guidelines = guiding, explaining , no criteria, no

obligations ???

ENQA criteria correspond to ESG, but only to

standards and not to guidelines (e.g. student

participation is not part of the membership

criteria)

Cultural context : the same term may have a

different connotation or a different meaningFocus on the ESG and the ENQA membership criteria Paris , 22 May 2009

Page 7: ENQA training of agency reviewers Focus on the ESG and the ENQA membership criteria Guy Aelterman Paris, 22 May 2009.

Differences and Similarities

Link ENQA criteria and ESG

In the development of the criteria and the ESG

ENQA criteria = level 3 of ESG

External review has often double objective

Criteria comparable to codes of other international

QA organisations as INQAAHE

Principle based or rules based? Agencies shall

follow the ESG and have to comply with the

membership criteriaFocus on the ESG and the ENQA membership criteria Paris , 22 May 2009

Page 8: ENQA training of agency reviewers Focus on the ESG and the ENQA membership criteria Guy Aelterman Paris, 22 May 2009.

Differences and Similarities Comparison of QA standards between networks

Focus on the ESG and the ENQA membership criteria Paris , 22 May 2009

INQAAHE ENQA ECA APQN APSA OECD

1 Mission Statement 1 3.5;3.3 1;13 1;2 1  

2 Relation QAA/HEI 2 2.2;2.6 16 1 1;2 20.4

3 Decision Making 3 3.6;3.7 3;4;14 7 4;6  

4 External Committee 42.4;3.6;3.

8 15 4 7 20.7

5 Public face 5 3.7 8;9 7 9 20.4

6 Documentation 6   17 6 7 20.7;20.1

7 Resources 7 3.4 5 6 6  

8 Appeal 8 3.7 10   6  

9 QA 9 2.8;3.8 6;7 8 2;5 20.6

10Collaboration with other

QAA 10 x 11   2 20.2;20.3

Page 9: ENQA training of agency reviewers Focus on the ESG and the ENQA membership criteria Guy Aelterman Paris, 22 May 2009.

Differences and Similarities Comparison of QA standards between networks

Focus on the ESG and the ENQA membership criteria Paris , 22 May 2009

INQAAHE ENQA ECA APQN APSA OECD

11Recognition by authorities/

Status   3.2 2 1    

12 Elements of external review   x      

13Issues specifically relating

to accreditation    12;13;1

4      

14 Independance 3;4 3.6 3 5 1  

15 Professional staff     3    

16 Cross border ….           x

Page 10: ENQA training of agency reviewers Focus on the ESG and the ENQA membership criteria Guy Aelterman Paris, 22 May 2009.

Membership criteria 

ENQA Criterion 1: Activities ESG 3.1, 3.3

Attention: take into account the presence and effectiveness of the external quality assurance processes described in Part 2 of the European Standards and Guidelines (ESG)

Focus on the ESG and the ENQA membership criteria Paris , 22 May 2009

Page 11: ENQA training of agency reviewers Focus on the ESG and the ENQA membership criteria Guy Aelterman Paris, 22 May 2009.

Membership criteria ENQA Criterion 2: Official status ESG 3.2

Attention: formally recognised by competent public authorities in the EHEA

Focus on the ESG and the ENQA membership criteria Paris , 22 May 2009

Page 12: ENQA training of agency reviewers Focus on the ESG and the ENQA membership criteria Guy Aelterman Paris, 22 May 2009.

Membership criteria 

ENQA Criterion 3: Resources ESG 3.4

Attention: adequate and proportional resources, both human and financial

Focus on the ESG and the ENQA membership criteria Paris , 22 May 2009

Page 13: ENQA training of agency reviewers Focus on the ESG and the ENQA membership criteria Guy Aelterman Paris, 22 May 2009.

Membership criteria 

ENQA Criterion 4: Mission statement ESG 3.5

Attention: have clear and explicit goals and objectives for its work, contained in a publicly available statement

Focus on the ESG and the ENQA membership criteria Paris , 22 May 2009

Page 14: ENQA training of agency reviewers Focus on the ESG and the ENQA membership criteria Guy Aelterman Paris, 22 May 2009.

Membership criteria ENQA Criterion 5: Independence ESG 3.6

Attention: • its operational independence from higher education institutions and governments

• procedures and methods , appointment of external experts and determination of outcomes of quality assurance processes are undertaken autonomously and independently = independent process

Focus on the ESG and the ENQA membership criteria Paris , 22 May 2009

Page 15: ENQA training of agency reviewers Focus on the ESG and the ENQA membership criteria Guy Aelterman Paris, 22 May 2009.

Membership criteria

ENQA Criterion 6: External quality assurance criteria and processes ESG 3.7

Attention: The processes, criteria and procedures used by the member should be pre-defined and publicly available. Processes will normally be expected to include:-a self-assessment or equivalent - an external assessment by experts, including student - publication of a report- follow-up procedure- appeal procedure

Focus on the ESG and the ENQA membership criteria Paris , 22 May 2009

Page 16: ENQA training of agency reviewers Focus on the ESG and the ENQA membership criteria Guy Aelterman Paris, 22 May 2009.

Membership criteria 

ENQA Criterion 7: Accountability procedures ESG 3.8

Attention: needs for- published policy for own IQA (on website)- a no-conflict-of-interest mechanism for external experts- ensure the quality of work of subcontractors- internal and external feedback mechanism - a mandatory cyclical external review every five years including a report on conformity with ENQA membership criteria

Focus on the ESG and the ENQA membership criteria Paris , 22 May 2009

Page 17: ENQA training of agency reviewers Focus on the ESG and the ENQA membership criteria Guy Aelterman Paris, 22 May 2009.

Membership criteria 

ENQA Criterion 8i, 8ii, 8iii: Miscellaneous (if applicable)

Attention: - requirements and processes are managed professionally

- judgements and decisions are reached in a consistent manner

- having an appeals procedure

- contributing to the aims of ENQA

Focus on the ESG and the ENQA membership criteria Paris , 22 May 2009

Page 18: ENQA training of agency reviewers Focus on the ESG and the ENQA membership criteria Guy Aelterman Paris, 22 May 2009.

Focus on the ESG and the ENQA membership criteria Paris , 22 May 2009


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