“Everyone can access”
Contents
• Mer-link’s context• The route of decision-
making• What is Mer-link?• Lessons Learned
Prioritized Projects
Intranet Gubernamental
Implementación de la
infraestructura de
comunicaciones (Vos y Datos )
que interconecte a
todas las instituciones
públicas
Sistema de Compras
Electrónicas
Implementar un nuevo modelo de
compra pública que garantice la trasparencia
y eficiencia
Tributación Digital
Implementar un nuevo modelo de
administración de impuesto
que permita la eficiencia y
eficacia en la recaudación y administración
de los impuestos.
Digital Government in Costa Rica2009-2010
Digital Government in Costa Rica
The actual digitization ofgovernment
procurement was the most challenging project.
But it was also the most attractive, since it
creates efficiencies for the institutions, mechanisms to
provide access to many companies of all
sizes and in the digitization of State
The route of decision-making
Diagnóstico de la
Situación País
Análisis de
Mejores Prácticas
• Joint investigation by the Technical Secretariat for Digital Government and the Department of Digital Government INCAE
• 2008: Rapid diagnosis of the status of electronic procurement in the country (3)
• 2009: Depth review and key findings(4)
(3) E-Procurement in Costa Rica. Barahona et. al. San José Costa Rica, 2008(4) Research Challenges for the adoption, implementation and appropriation of
an electronic procurement system in Costa Rica. Barahona et. al. San José Costa Rica, 2009
Diagnosis of the Situation of the Country
“Fragmented“ model
Model based on paper.
An ineffective use of time.
Lack of standardization (Single product catalog and vendors)
Results: Diagnosis of the Situation of the Country
Experiencia Internacional
Best Practices
Best PracticesPlatform: ChileCompraIt has:• Single Vendors Catalog
(300K companies)• Single Products Catalog
• Covers the entire contracting cycle• 900 affiliated agencies• Cost Savings of $ 70
million annually
Platform: CompraNetStarted as a portal in 1996• In 2006 realized $ 30 billion transaction• 30,000 tenders annually• 7,000 purchasing units
International Experience
A portal that integrates a set of subsystems related to purchasing management.Average length of shopping in this modal is 10 days.It Has:• Single vendor registration.• Standardized Product Catalog System • The model encourages participation of small
and medium enterprises and other priority sectors for national development
PanamáCompra• New modalities such as minor procurement contracts,
public bidding, bid for best value tendering framework agreement, reverse auction and direct contracting.• It Has:• Single electronic catalog of products and services• Single vendor registration.• Participants 7500. 180,000 procedures.• Contracts awards value in $ 2.200 million.
• Single Window
• Real-time
monitoring of procurement
processes.
• Online
marketplace, where real-
time interaction tens of
thousands of
buyers with tens of
thousands of vendors
• Paperless
• Signature
and digital certificate
All information is available via the Internet, through a centralized electronic record single case processed. Which can be obtained and accessed in real time.
South Korea
• 37,000 public institutions• Single product registration: 120,000
products (UNSPSC Standard)• Single vendor registration: registered
companies• 180,000 visits per day• Cost Savings of $
4,500 million annually (*)
Technologically feasible and tested
• Allows the linkage to the vendor and information systems of all public institutions, financial and controlling entities.
• Follow the ASP business model (Application Service Provider) and which can provide or integrate with all the features of the procurement process.
South Korea
• That’s why in 2008, the Technical Secretariat of Digital Government initiated a technical cooperation relationship with the Government of South Korea.
• MOU(8) is signed, with a view to promoting the implementation of an electronic procurement system in Costa Rica, which takes as basis the standards and technologies of Korea Online
e-Procurement System (KONEPS).• In this system, then would call as ”Mer-
link” On-line Marketplace.
(8) Memorandum of understanding between the public procurement service of the Republic of Korea and the Intersectoral Commission for Digital Government of the Republic of Costa Rica in collaboration for managing acquisitions. May 9, 2008
What's Online Marketplace
"Mer-link"?
What is Mer-link?
It is the country's response to the challenge of efficient and effective
management of public procurement
Modernization of the State
Standardization Process
Digitization Process
Mer-link implementation
Phase I
• Mer-link Portal, Product Catalog, Vendor
Registration and Bid notice Publication
Phase II
• Electronic Bidding, Reverse Auction/ Auction, Electronic Contract, Electronic Appeal,
Electronic Payment
Marzo 2, 2010
Diciembre, 2010
2009 2010
Project Started
July 2009
II Phase
Dec 2010
I Phase
March 2010
I Phase
April 2010
Schedule
I Phase
May2010
Progressive implementation
Es un modelo
“cero papel” al cual se accede a través de Internet
Aplicación de firma
digital en el proceso
Uso de documento
s electrónico
s
Cuenta con un Registro
Único de Proveedore
s
Cuenta con un catálogo de Bienes y
Servicios
Amparado en un
reglamento de compras electrónicas
Main features
Solicitud de
contratación
Cartel de contrataci
ón
Oferta electrónic
a
Apertura de ofertas
y adjudicaci
ón
ContratoRecepción
Pago
Finiquito
Evaluación del
proveedor
Single Vendor
Registration and Product & Service Catalog
“Paperless” Model
Using Digital Signature
• Applied during the process• Authentication• Signature of docume
nts and records• Legal value to acts
Electronic Documents
Single Vendor Registration
Buyers
Social Security Administration,
National Registry,
Heath, others
Vendors
Product and Service Catalog
• Catalog
• More Visibility into procurement processes (transparency).
• More customers • Visibility of its goods and services.• Simplification of procedures.• Extended hours. (24 hours)• Secured Documents. (Digital Signature)• Mer-link’s Call Center.• Participation and equality of conditions for small and
medium enterprises• No charge for use
Benefits for vendors
Ahorro de 2% del PIB por precio y disminución del tiempo del proceso hasta en un
50%
Contribución a mejorar la transparenci
a
Modernización del Estado
Benefits for the country
Basarse en mejores
prácticas «No
inventar la rueda»
Alianza entre el sector
público y privado
Demostración de
Resultados en el corto
plazo
Credibilidad
Lessons Learned
“Everyone can access”