Evosys’ OTM Implementation at NGHA
Case Study
National Guard Health Affairs is the largest healthcare organization in the
Kingdom of Saudi Arabia and possibly the Middle East. Accredited by Joint
Commission International, NGHA is a high tech multi-facility organization,
including six hospitals, 70 primary health centers, a university, and an
international research centre with approximately 25,000 employees. It is
considered a centre of excellence in healthcare and receives patients for
tertiary care from throughout the Middle East. NGHA has also become well
known internationally, especially for the successful separation of conjoined
twins.
Profile
Reduce Transportation costs with
efficient Vehicle selection
Tracking the lifecycle of a trip
Optimize the number of trips, thus
reducing miles by consolidation of LTL
shipments
Efficient Fleet assignment and
management
Oracle
Transportation
Management
NGHA OTM Implementation
Facts Description
Project OTM Implementation
Location Saudi Arabia
No of Regions 4 (Riyadh,Jeddah,Dammam,Alhasa)
No of Vehicles 31
No of Locations 110
No of Users 20
Implementation Time
Frame
10 months
Project Details
Design of Client specific locations which handled intra inventorytransportations
Seamless integration between EBS and OTM using Oracle SOA
Configuration of task dispatching process, specific to each organization
Delivery Based Planning and Integration with Oracle TransportationManagement
Effective Lot management process using enhanced Lot Genealogy
Key Solution Highlights
End User Departments
Transportation Management
Fre
igh
t D
isp
atc
h P
rocess
Print and Issue Pickslip to the Picker for an
order line
Pick the items from
locator
Prepares and stages the item at the dock door
Confirms the Shipping Execution
Process
Check for availability of
Vehicle
Select the Truck and
corresponding driver to ship the
Freight
Start
Start trip End
Current Business Process
7
Reduce Transportation costs with efficient Vehicle selection
Tracking the lifecycle of a trip
Optimize the number of trips
Reducing miles by consolidation of LTL shipments
Deployment of Transportation planning to select best available equipment Selection based on weight and volume to minimize loss of empty container trips
Implementation of Shipment events to track the shipment till it reaches destination
Deployment of Bulk Planning to merge shipment to optimize the trips
Deployment of Multi leg transportation based on geography of location to optimize time of delivery and cost of the trip
Assignment of Driver and vehicles as per availability and capability
Efficient fleet assignment and management
Client Requirements
Transportation Management
Fre
igh
t R
ece
ivin
g P
roce
ss
Freight delivered at the receiving
dock
Packing slip sign-off
Start
IfAny items to
be returned to the Source
Empty vehicle
during return trip
No
Yes
Load the items ready to be delivered.
Submit the Packing slip of Delivery and
goods (in case of non-empty trip)
Start the Return trip
Release truck and driver as a free resource for next trip
End
Future Business Process
• Transportation between Jeddah and Dammam always passes through Riyadh region
• Note-: Direction of arrows show goods being sent out
Al Hasa
Region
DammamRegion
Jeddah Region
Riyadh Region
Transportation at Region level
* -In Al Hasa there is no transportation between Consumer Stores and sub inventories
** -Industrial Bulk stores transport goods only between industrial bulk stores of other regions.
Central Store
Medical Store
Pharmacy
Consumer
Stores
Sub inventory 1
Sub inventory 2
Sub inventory 3
Sub inventory n
Industrial
Bulk**
Intra Region Transportation Scenario (Riyadh, Jeddah, Dammam, Al Hasa*)
Project Summary/ Solution Extensions
ChallengesOracle EBS – SOA – OTM Integration Destination and Source Location Unification Customization of ‘Shipping – Transportation Outbound Interface’ pull very specific Deliveries to OTM from EBS Data Collection
Solution
Unifying source and destination locations for every inventory org by changing the
basic setup. No backend changes in the database with all old transactions intact.
Business Benefits
Manual assignment of vehicle and driver eliminated
Time estimation for delivery more accurate.
Shipment tracking more transparent and accurate
Increased transportation efficiency by reduced transportation cost and optimal
utilization of vehicle capacity
• OTM automates the management of shipments, vehicles and drivers, thus
reducing dependency on manual assignments.
• Deliveries merged to optimize vehicle capacity usage and reduce
transportation costs.
• Almost real time shipment tracking increasing transparency in the deliveries
and higher accuracy in estimation of delivery time.
• Ability to measure driver efficiency, vehicle efficiency and spending on
transportation cost from time to time.
Clients Benefits
Inputs Deliverables & Documentation Training & Workshops
Project Status / Scope Control Document
Quality Control & Assurance
Project Charter
High Level
Analysis
2
High Level
Analysis
(of current
Business)
Go Live &
Support
6
On-going
Education Plan
Transition
Sign-off
SLA based
Support
ROLLOUT
Project
Planning
2
Project Charter
Workshop on
Implementation
Methodology
Project Team
Project Work
Plan
Test Plan
Test Scenarios
Integration
CRP
2
TE 40
CRP
Workshop
Future
Business
Process
HLA
4
BP80
Future Process
Doc
Our Vertical
Experience
CRP Workshop
Data Migration
Strategy
BP80
Solution
Design
4
Brain Storming
Sessions for
Solution Design
CS 1.0
Core Set Ups
MD 50
Custom Extension
Data Migration
Strategy
Prod Setup
& Migration
2
BR100
Setup Doc
Support Plan
End User
Training
BR 30
CS 1.0
BP80
Solution
Config
6
BR 30 (Solution
Mapping Doc)
CS 1.0
Training
Manuals / UPK
Workshop
Sessions
BR 30
Key User
Training
4
Class Room
Sessions
Workshop
Sessions
CS 1.0
Training Manual
Final BR30
Plan DesignBuild Deploy
Draft BR100
Implementation Methodology
Questions?
Thank You
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