Extending cloud apps with workflow
Enterprise ITMain focus of enterprise IT is generally
the ERP and core business apps
Enterprise ITCommunication and productivity software
also high on IT priorities
Messaging and Collaboration
Enterprise IT Vertical applications address specific business needs
CRM HR
Messaging and Collaboration
Enterprise IT Extended apps fill the gap between core systems and the rest of IT
CRM HR
Messaging and Collaboration
CRM HR
Messaging and Collaboration
Enterprise IT Inititiated by business users, extended apps proliferate throughout the enterprise
Migrating IT to the Cloud
User friendly
Rapid deployment
Anytime, anywhere, any device
On-demand – low risk to start
No IT infrastructure to manage
Always the latest version
Migrating to SaaS applications
HR
Collaboration
CRM
Messaging
Replace non-core tools with standard, « out-of-the-box » packaged apps
Migrating extended apps
Next logical step – migrating extended applications
?????
Lack of IT focus or support on non-core applications
BUT they are essential for everyday work tasks
AND users always have specific non-standard needs
Why do extended apps grow?
Why is this a problem for IT?
Out of IT control
No traceabilityHuman error
Lost time and productivityLack of integration
Outdated systems
one big, expensive headache!
-> standard solutions don’t fit custom needs
-> automation stops at the edge of SaaS apps
X
Pre-packaged apps not enough
So what is needed?
1. Enhance functionality of standard apps and build custom user interfaces
Apply corporate .css and custom look and feel
Integrate forms in a google site, intranet or public web site
Build custom web interfaces that are HTML5 compatible
What is needed?
2. Custom workflow design
Design custom workflows
Link interfaces to approval process
User management for tailored approval processes
Examples: HR on-boarding, recruitment, expense accounting, investment requests…
What is needed?
3. integration options for Cloud and On-Premise
ERP
SaaS
Connect to Cloud Apps
Integrate to Corporate IT
?
What is needed?
4 Control and traceability
Ability to track any step in the process
Custom reporting
Generate consolidated reports
Embed reports in Google Sites or other
web sites
What is needed?
1 Enhance UI/functionality of standard apps
2 Custom workflow approvals
4 Control and traceability3 Integration with other apps
RunMyProcess complete solution
2 Define the process
So, how does it work?
4 Track, analyze and optimize3 Integration
SaaSERP
1 Create user interfaces
Connecting Cloud and on-premise
SaaS
... and the Secure Enterprise Connector to securely access on premise data from our Cloud
Library of 1,200 connectors to 100+ SaaS applications
Key advantages
Rapid deployment No programming Agile (process approach) Multi-site deployment Traceability
All on a robust, secure cloud platform
Custom investment request app integrated with ERP
Complete request in Excel
Print and Sign
Purchase launched
Manual entry in ERP
Reporting?Traceability?
Consolidation?
Finance approval
BEFORE
Manager approval
Automated integration with ERP
Purchase launched
Save timeLimit errors
Consolidated views
AFTER
Case Study: Automating contract and installation process
Problem: Backup in manual order creation process was limiting sales
Solution:
Data automatically pulled from Zoho for contract creation
Approval process completed
Validated contract created -> sales and operations
Installation process starts: project creation, material list creation,
production launched, shipping forms generated and details sent to
installation team
US distributor of controllers for commercial swimming pools
80 employees
Project develop time: 10 man days
Increased capacity -> doubled sales team from 4 to 8
Integrated Apps: Zoho CRM, Microsoft Dynamics GP, Box.net, Google Apps, Internal DB
Case study: Field services mobile workflow app
Problem: Looking for real-time solution to increase visibility of
what was happening on-site
Solution: Mobile application for field audit team
Field audit manager receives job direct on tablet
At customer site, comletes form and includes pictures taken
from the tablet
Results sent to internal operations managers
Audit team identifies upgrade possiblities -> sent to sales
3rd largest land care company in the US
5,000 employees, 6
3 branch locations, 17 states
Project develop time: 30 man days
Improved service quality and allowed audit team to increase revenue by identifying sales opportunities from the field
Over 180 enterprise customers worldwide
Conclusion
RunMyProcess:
Platform for creating and integrating workflow applications in the Cloud.
40 Local partners worldwide
Can get started for as low $40 (30€) per user per year
30 day free trial
www.runmyprocess.com