We believe that businesses, especially small to medium
businesses, need to focus all their energies, time and
devotion to achieving their dream of building, growing
and enjoying a successful business. It’s a known fact
that small to medium businesses drive the U.S. economy
providing jobs for over 64% of the private workforce.
While small to medium businesses may not generate as much money as
large organizations, they are critical to the strength of the economy. In
short, they are the stimulus for our economy.
Despite these facts, small to mid-sized businesses do not garner near the
attention, publicity or shear star power of their bigger brothers. In fact,
historically, small to mid-sized businesses don’t even have access to the
same quality of services, solutions and financial flexibility afforded to large
organizations.
These realities create a very real ‘gap’ in what small to mid-sized
companies have access to, which directly impact their ability to achieve
success.
Fluid Believes: Small to Mid-Sized Organizations Deserve Better
CLOUD BACKUP MAIL DR SUPPORT
WHY FLUID EXISTS: TO EMPOWER THE SMALL TO MID-SIZE ORGANIZATION
Fluid was founded not only to recognize this gap, but
to do something about it. Our services, solutions,
employees, values, and very culture is purposely
defined and built to serve small to mid-sized
organizations to bridge the gap.
To do so has required us to continually innovate and
constantly change, sometimes in drastic fashion, to
enable us to have the services, solutions, and attitude
to help small to mid-sized organizations reach their
goals in a very challenging environment. We must do
this consistently with ethics beyond reproach.
HOW WE FILL THE GAP: BY JUST MAKING IT WORK
Our latest innovation was creating the Fluid Cloud
offering. While there are many “cloud” solutions in
the marketplace, none were built from the bottom
up to meet the exact needs of the small to mid-sized
business.
Our clients no longer have time to spend on non-value
added tasks by being forced to work “in” their business;
they need solutions catered for them and to them that
remove them from non-value added areas so they can
work “on” their business. This is no more evident than
in the world of technology – IT.
I have spoken to countless business owners frustrated
about being forced into the IT world within their
business without a vote, without adequate knowledge,
and without the desire to be there in the first place. To
a person, their message is the same – we just want IT
to work.
All of Fluid’s processes, people and, solutions are
purpose built to enable business leaders to remove
themselves from IT and focus ON their business. With
all the worlds’ uncertainties, there is no more critical
time than now for business owners and leaders to be
able to have laser focus on their business strategies
and operations.
The Fluid Cloud enables this focus by removing the
core of contributor to business distraction, risk and
reliability – managing IT, the “what keeps me up
at night” factor. But it goes further than that. We
understand IT must be managed and maintained, but
these are reactive measures all businesses are subject
to, which are not only tactical, but rob attention from
what small to mid-sized businesses truly need – use IT
to add value to the business.
Fluid further bridges the gap by providing small to mid-
sized businesses with access to the best of the best;
not only in technical engineering, but more importantly,
in business strategy. Fluid provides not only the IT
foundation required to run a business, we provide
the business experience to define, communicate, and
translate technology strategy to business results.
WHY WE’RE DIFFERENT: BECAUSE WE’RE JEALOUS
How many times have you heard a business leader
complain and wish the ‘IT guy’ would just speak
English? The answer is every day, all the time. So it’s
not enough to be a good or even great ‘technician’,
which is expected and the minimum requirement to
be ‘in the game’. What is needed is true business
experience, acumen, and the ability to communicate in
business terms.
At Fluid, our culture is embedded with the philosophy
that we are here not only to support our clients
business, but to add value to enable their businesses to
grow, flourish, and be the success they want to be.
So when asking the obvious question – Why should
I work with Fluid? It is because we truly care and
jealously protect our clients so they may reach their
dreams.
You want to quickly and easily procure and
manage your technology and infrastructure
needs without more hardware. This isn’t a
pipe dream anymore. Cloud technology and
virtualization has made it a reality.
And we took cloud technology one step
farther by adding our outstanding IT support
services to it.
The Fluid Cloud is our proprietary cloud
solution, monitored and supported 24x7. We
didn’t just slap a label on someone else’s
design—we built this from the ground up to
meet our customers’ unique needs.
No more buying, installing and maintaining
hardware.
Your server infrastructure and storage is
virtual, whether you need the space of
hundreds of servers or you just need one
small server for a single purpose. Fluid Cloud
virtualizes the environment to match your
specific business goals. We purchase and
manage all the infrastructure and equipment
so that you can focus on your business.
GET FLEXIBLE SOLUTIONS FOR:
• Temporary computing resources
for a project or development
• Permanent computing resources to
replace in-house resources
• A scalable computing resource
that is as fluid as your business
demand dictates
INSTANT SOLUTIONS
Your business can’t wait weeks or months for hardware
to arrive and get installed. Fluid Cloud has you covered.
We can get a new solution, application or service up
and running for you in minutes with variables such as
CPU processors, RAM memory, bandwidth, storage and
networked ports.
SUPER SECURITY
The Fluid Cloud is a completely private cloud solution
that is fully encrypted and housed in a Tier III SAS70-
compliant data center. For your business, this means
the Fluid Cloud is actually more secure than an in-
house network. Your data is not only extra secure, it
is backed up several times in a multi-layered backup
system within our data center AND we can replicate to
a second off-site data center for additional redundancy.
IMMEDIATE SUPPORT
Fluid IT Services is first and foremost a stellar IT
support company. The Fluid Cloud is no exception to
this rule. Our trained engineers will be there with you
before, during and after your business enters the cloud.
You will never be left on your own.
BOTTOM LINE
The Fluid Cloud can become whatever you need it to
be now and grow with you as your business changes—
and our pricing varies to match. Virtualizing your
computing can lower your capital expenditure, reduce
your power consumption and simplify the management
and support of your technical infrastructure.
“Our partnership with Fluid IT Services has brought
many benefits in leveraging information systems and
technology, and securing our data infrastructure. From
their professional, courteous, and talented staff, to their
focus on improving the bottom line, Fluid is a smart
choice.”—Jack Huff, Technology Director, Instaff
Does this sound like the perfect solution for your
business? Contact us to find out more.
FLUID
CLO
UD
Fluid Cloud
Is data backup giving you a headache? Whether your current backup
system just isn’t cutting it, or you don’t have a backup system to begin
with (gasp!), Fluid Backup can help.
Our IT consultants will work with you to determine what gets backed
up—all of your data, some of it, only accounting files, only email, etc.
Using your existing Internet connection, you can simply and easily back
up your data to our Tier III, fully redundant and absolutely secure data
center facility off-site.
FLUID
BACKU
PFluid Backup
As your IT service provider, we want you to be free of all of your IT
worries, including email. So we combined Microsoft Hosted Exchange®
email and the number one defense and anti-spam solution on the
market, McAfee SaaS, to bring you the finest email solution for your
business: Fluid Mail.
FLEXIBLE ACCOUNTS
Whether you need one email account or a thousand, Fluid Mail is reliable, flexible and
cost effective so you can get your mind off of email issues and focused back on what’s
important—your business.
ROBUST EMAIL
Microsoft Hosted Exchange® has all the benefits of Microsoft Outlook®, as well as the
mobile connectivity you need when you are working outside of the office. In addition,
web access is available anywhere, any time.
SECURITY
The email defense that is built in to your Fluid Mail solution scans your email multiple
times for viruses, spam and other intrusion. The multi-layered protection ensures you
have the most secure email system while ridding you of irritating spam.
FLUID
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ILFluid Mail
DIS
ASTER
REC
OVER
YDisaster RecoveryDisaster recovery means having not only
your data in an offsite location, but the
additional hardware required to bring all
your systems online quickly — in hours, not
days or weeks.
A disaster recovery solution includes the
following:
• Data backed up on a regular basis to an
offsite data center
• Hardware in place to bring all systems
online when a disaster is declared
• Technical resources available to bring the
systems online and redirect users to the
offsite location
With Fluid Disaster Recovery as your service solution,
we can back up your data to an offsite location on a
recurring basis and be ready to bring those systems
online in multiple ways:
• WARM RECOVERY – Data is in the offsite
data center, but the actual systems are not made
active until the customer declares a disaster and
requests specified systems be brought online.
• HOT SITE – Data is in the offsite data center
and the systems are live and running at all times
for an immediate cutover to the disaster recovery
site in the event a disaster is declared.
• We can also do a COMBINATION of the two,
based on the criticality of your systems. For
example, file sharing can be on a warm recovery
while accounting systems are on a hot site plan.
FLUID
IT S
UPPO
RT
Fluid IT SupportSometimes, you just need an extra set of
hands, onsite, by your side. Or maybe just
a SWAT team that comes in to get that one
project done that has been in the queue
since last fiscal year. No problem. Fluid
Support includes everything from help desk
support to staff augmentation to coming in
as your IT A-team to knock out a project.
Fluid Supports you as much or as little as
you need, whenever you need us.
HELP DESK SUPPORT
Think of it. You never have to address the complaint,
“My Internet is down!” again. Or answer, “Where did
you hide my document?” Or reset another password.
That’s what we’re here for! We actually rather enjoy
reconnecting computers, finding lost files, resetting
passwords, and setting up printers. Again and again.
Keeps us real.
STAFFING
If you aren’t ready to hire more staff to support the
growth of the organization, we can be a huge help.
We can augment your existing IT staff with one of
our knowledgeable team members until you’re ready.
PROJECTS
Every business has IT initiatives that need rolling
out. Sometimes it’s a budget issue, sometimes it’s
a resource issue as to why it hasn’t happened yet.
And sometimes, need outweighs both. Common
projects we’re asked to do include: implementing a
secure wireless environment; performing a printer
evaluation, recommendation for standardization, and
deployment and set-up of printers; evaluating current
data security measures, making recommendations for
improvements, and implementing security changes.
HARDWARE / SOFTWARE SALES
We’ve got a lot of partnerships in the IT world. We
can usually get better pricing on your hardware and
software needs. Plus, if we’re providing you any of
our other Services or Support, it makes sense for
you to let us order what you need, take delivery of
it, then set it up and install it correctly. Say you’re
hiring a new employee. That employee will need a
computer that should have all the software, email,
access, and passwords ready to be activated the
moment they walk in.