SEKOLAH TINGGI P A R I W I S A T A T R I S A K T I
Welcome to
Defining What Managers Do Dr. Ir. DONI MUHARDIANSYAH
ARIEF FAIZAL RACHMAN, SST.Par., M.T.
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1. Functions they perform
Planning
Defining goals, establishing strategy and
developing plans to coordinate-activities
Organizing
Determining what needs to be done,
how it will be done, and
who is to do it
Leading
Motivating, leading, and any other actions
involved in dealing with people
Controling
Monitoring activities to esure that they are
accomplished as planned
Lead to
Achieving the organization’s stated
purpose
2. Roles they play
Interpersonal Roles
• Figure Head
• Leader
• Liaison
Informational Roles
Monitor
Disseminator
Spoken person
Decisional Roles
Entrepreneur
Disturbance handler
Resources allocater
Negotioator