The future of work
Ana Silva | @AnaDataGirlPorto | September 2012
ME
@AnaDataGirl
© Victor Cardoso
Ana Silva | @AnaDataGirl | artlifework.wordpress.com
http://cidadania20.com/http://www.facebook.com/talks20 http://www.facebook.com/IgnitePortugalPT
MACRO TRENDS
@AnaDataGirlSource: Apollo Research Institute, 2011
TRENDS Constant change
Social
Consumerization of IT (CoIT)
Mobility/ubiquity
Big Data
Hapinness/Work-Life balance
Generation Millennials
@AnaDataGirl
@AnaDataGirl
TRENDS
CONSTANT CHANGE“…unprecedented acceleration of change – a time for challenging
assumptions, reinventing systems, and hacking our way to new solutions”Daniel Debow, Aug’2012
Source: Visual Economics
@AnaDataGirl
TRENDS
SOCIAL
“Our social media tools aren’t an alternative to real life,
they are part of it…
…they are increasingly the coordinating tools for events in
the physical world…”Clay Shirky, Cognitive Surplus
@AnaDataGirl
“One of the causal factors springing from the
democratization of technology is the decline
of location as a limiting factor”
Stephen Denny, Jun’2012
“According to IBM Research, your
smartphone has more computing power than the
whole world in 1950”
TRENDS
MOBILITY/UBIQUITY
@AnaDataGirl
“What used to be the sole preserve of the IT department in large
corporations is now available to anyone, anywhere. I can get a more powerful, less expensive computer myself, either
online or even at retail – and increasingly, we’re expected to get our own devices [BYOD]”
Stephen Denny, Jun’2012
TRENDS
CONSUMERIZATION OF IT
@AnaDataGirl
TRENDS
BIG DATA
“Google alone processes about 24 petabytes (or 24,000 terabytes) of
data. Yet very little of the information is formatted in the
traditional rows and columns of conventional databases”Thomas H. Davenport, Paul Barth and Randy Bean, Jul’2012
4 V’s of Big Data
VolumeVarietyVelocityValue
@AnaDataGirl
TRENDS
BIG DATA
Source: http://wikibon.org/blog/big-data-statistics/
@AnaDataGirl
TRENDS
HAPPINESS/WORK-LIFE BALANCE
“The issue of work-life balance has been gaining momentum in the past decade, in spite of the economic recession. Governments and institutions, as well as single businesses, have recognised that its
achievement benefits not only worker health and morale, but
also productivity and country growth.”HR Magazine, May’2012
Motivation &
engagement of workers
Concerns about
happiness and well-being
@AnaDataGirl
TRENDS
GENERATION MILLENNIALS
“By the year 2020, there will be five generations in the
workplace. [companies] must deal with new ways to
attract, develop and engage all five generations and
prepare for age diversity in the workplace.”futureworkplace, 2012
1st generation of digital natives
Different expectations regarding life
Different perspectives regarding work & career
IMPACT ON THE FUTURE OF WORK?
@AnaDataGirl
How will we work?
In what will we work?
Which skills will we need?
ONE SIZE DOES NOT FIT ALL
@AnaDataGirl
IMPACT ON THE FUTURE OF WORK?
@AnaDataGirl
How will we work?
In what will we work?
Which skills will we need?
HOW?
@AnaDataGirl
AT DISTANCE/FLEXIBLE
Source: business2community.com, Junho 2012
“...home working, part-time working, job sharing and flexi hours. These help to meet the personal needs of staff as well as the
demands of a company working across many time zones”Lynda Gratton, 2010
HOW?
@AnaDataGirl
SPACES
“Converging spatial, social and informational trends are creating demand for workplaces that support new patterns of collaboration”
Steelcase, 2010
Focus
Collaboration
Learning
Socialization
Spaces designed for
HOW?
@AnaDataGirl
NETWORKED/CONNECTED"When we look back 30 years from today, what we'll see is
the transition from hierarchies to networks.“ Ben Hammersley, Aug’2012
Source: @davegray @dachisgroup (Flickr)
From hierarchy... ...to wirearchy
IMPACT ON THE FUTURE OF WORK?
@AnaDataGirl
How will we work?
In what will we work?
Which skills will we need?
IN WHAT?
@AnaDataGirl
ENTREPRENEURSHIP
“We are entering the age of the 'micro-entrepreneur' when ever decreasing costs of technology will significantly
reduce the barriers to getting off the ground, and when
talented people across the world will be connected and
keen to work with each other”Lynda Gratton, 2011
IN WHAT?
INTRAPRENEURSHIP
“One of the pathways for companies to weather these
storms is through unleashing the
entrepreneurial spirit latent in its employees enabling these
employees to carve out new paths, initiate new ventures, defy the
status quo in their organizations, and break fresh ground.”
D V R Seshadri and Arabinda Tripathy, 2006
@AnaDataGirl
“We want to reboot our corporate and organizational culture to install a 21st century, digitally native version. We want
to accelerate positive viral change from deep within the fabric of our organizations”
Peter Vander Auwera, Jul’2012
IN WHAT?
@AnaDataGirl
MISSION
IMPACT ON THE FUTURE OF WORK?
@AnaDataGirl
How will we work?
In what will we work?
Which skills will we need?
@AnaDataGirl
SENSE-MAKINGability to determine the deeper meaning or significance of what is being expressed
SOCIAL INTELLIGENCEability to connect to others in a deep and direct way, to sense and stimulate reactions and desired interactions
NOVEL AND ADAPTIVE THINKINGproficiency at thinking and coming up with solutions and responses beyond that which is rote or rule-based
CROSS-CULTURAL COMPETENCYability to operate in different cultural settings
TRANSDISCIPLINARITYliteracy in and ability to understand concepts across multiple disciplines
Source: Apollo Research Institute, 2011
SKILLS 2020
@AnaDataGirlSource: Apollo Research Institute, 2011
COMPUTATIONAL THINKINGability to translate vast amounts of data into abstract concepts and to understand data-based reasoning
MEDIA LITERACYability to critically assess and develop content that uses new media forms, and to leverage these media for persuasive communication
DESIGN MINDSETability to represent and develop tasks and work processes for desired outcomes
COGNITIVE LOAD MANAGEMENTability to discriminate and filter information for importance, and to understand how to maximize cognitive functioning using a variety of tools and techniques
VIRTUAL COLLABORATIONability to work productively, drive engagement, and demonstrate presence as a member of a virtual team
SKILLS 2020
@AnaDataGirl
“Pull allows us to harness and unleash the forces of attraction, influence and serendipity”
John Hagel et all, The Power of Pull, 2011
Access| flows of knowledge
Attract| serendipity/people at the edge
Achieve| potential/performance
PULLSKILLS
@AnaDataGirl
T-SHAPED
Solid
com
pete
nces
in a
ce
rtai
n do
mai
n
Ability to collaborate & apply knowledge specific to other areas
SKILLS
@AnaDataGirl
DIGITAL LITERACY
SOCIAL TOOLS
CODING AND NEW PROGRAMMING LANGUAGES
FUNCTIONING IN A NETWORK
NEW CONCEPTS OF THE WEB (social media, crowdsourcing…)
SOCIAL CAPITAL ONLINE (Strength of weak ties)
SOCIAL NETWORK ANALYSIS
“Across Europe there is a growing digital capability gap between
the demands for digital transformation on the one hand and the
skills, know-how and capability of the workforce on the other”Don Tapscott, EU e-Skills Manifesto, 2012
SKILLS
@AnaDataGirl
“entirely new categories of technology jobs are forming… A few
years ago, community managers did not exist… user experience (UX) design is suddenly one of the nation's fastest
growing employment areas”Daniel Gulati, Mar’2012
MIND THE GAPSKILLS
*
*We can’t find developers knowlegeable in new technologies & usability, despite the 25% unemployement rate
@AnaDataGirl
Formal training Self-taught
“Please don't advocate learning to code just for the sake of learning how to code”
Jeff Atwood, May’2012
TO CODE OR NOT TO CODE…SKILLS
@AnaDataGirl
Source: Orgnet
Source: Atos
SKILLS SOCIAL NET. ANALYSIS
Source: @mich8elwu
@AnaDataGirl
DATA SCIENTISTS
“A significant constraint on realizing value from Big Data will be a shortage of talent, particularly of people with deep
expertise in statistics and machine learning”McKinsey Global Institute, May’2011
Source: EMC Data Scientist Study, 2011
SKILLS
@AnaDataGirl
investigative savvy (know the questions to ask)
communications skills
creativity/artistry
ability to think counter-intuitively
solid statistical and machine learning background
technical knowledge of the tools & programming languages
Tony Baer, May’2012
DATA SCIENTISTSSKILLS
@AnaDataGirl
IMPACTON A
PERSONAL LEVEL
Networked/connected?
Prepared?
Curiosity?
Constant learning?
Diversity/at the edge?
Sense-making?
@AnaDataGirl
IMPACTON A
BUSINESS LEVEL
How does my idea or project fits in into this new reality?
Am I enabling/profiting from these future changes?
@AnaDataGirl
Why wait for the future of work......if you can help create it?
Obrigada!
