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Page 1: Geoff Ramsey at the Forbes CMO Summit

The Future of MediaGeoffrey RamseyCEO, Co-Founder

Page 2: Geoff Ramsey at the Forbes CMO Summit

The Future of MediaGeoffrey RamseyCEO, Co-Founder

Page 3: Geoff Ramsey at the Forbes CMO Summit

Key Measurementsfor Campaigns:•Hits•Click-throughs

Jupiter Conference,circa 1999

“90% of what we say today will be wrong tomorrow.”

--Rishad Tobaccowala, Denuo

“48.62% of what we say today will be wrong tomorrow.”

Page 4: Geoff Ramsey at the Forbes CMO Summit

$13 trillion lost in American wealth

Page 5: Geoff Ramsey at the Forbes CMO Summit

Glass half full, or half empty???

Page 6: Geoff Ramsey at the Forbes CMO Summit

Glass half full, or half empty???

Media SpendingTrends???“The only function of economic forecasting…”

--John Kenneth Galbraith

“The real world won’t change for the better until 2010… when greed has overcome fear yet again.”

--Sir Martin Sorrell, CEO, WPP

Page 7: Geoff Ramsey at the Forbes CMO Summit

Date 2009 2010

Barclays Capital June 2009 -13.5% -0.3%

Carat Insight Oct. 2009 -16.3% -2.6%

Citi Investment Jan. 2009 -7.0% 5.0%

Cowen & Co. Jan. 2009 -14.0% 1.0%

eMarketer Oct. 2009 -14.6% -0.5%

MAGNA July 2009 -15.5% -0.4%

Myers Publishing March 2009 -13.3% -4.8%

Morgan Stanley Oct. 2009 -15.4% 4.2%

Oppenheimer & Co. Feb. 2009 -9.9% 4.2%

UBS Feb. 2009 -12.3% 3.1%

ZenithOptimedia July 2009 -10.6% -4.4%

Media Spending Growth in the U.S.

-14.6%Aug 2009 Study of 128 Marketers:

77% said they were cutting ad media spending

Aug 2009 Study of 128 Marketers:

77% said they were cutting ad media spending

75% of US ad and media professionalsexpect to shift more than a quarter of

their ad budgets away from traditional outlets over the next 5 years. (Jan ’09)

75% of US ad and media professionalsexpect to shift more than a quarter of

their ad budgets away from traditional outlets over the next 5 years. (Jan ’09)

Page 8: Geoff Ramsey at the Forbes CMO Summit

TELEVISION: BMO Capital…... -8.1%TNS (1st Half)….. -10.0%VSS…………….. -10.1%Jack Myers…….. -10.4%UBS…………….. -11.1%Barclays………... -13.7%Oppenheimer….. -13.8%MAGNA………… -14.4%

TELEVISION: BMO Capital…... -8.1%TNS (1st Half)….. -10.0%VSS…………….. -10.1%Jack Myers…….. -10.4%UBS…………….. -11.1%Barclays………... -13.7%Oppenheimer….. -13.8%MAGNA………… -14.4%

Traditional Media Growth (?) in 2009RADIO: VSS……….….... -11.7%Wachovia……… -13.0%Zenith………….. -14.4%Barclays……….. -15.1%Oppenheimer…. -16.0%eMarketer……. -17.2%Jack Myers……. -18.4%MAGNA……….. -21.0%

RADIO: VSS……….….... -11.7%Wachovia……… -13.0%Zenith………….. -14.4%Barclays……….. -15.1%Oppenheimer…. -16.0%eMarketer……. -17.2%Jack Myers……. -18.4%MAGNA……….. -21.0%

NEWSPAPERS: Zenith………… -15.0%eMarketer……. -15.8%UBS…............... -17.6%Oppenheimer… -18.3%VSS…………… -18.7%Barclay’s……… -21.0%Jack Myers…… -22.5%MAGNA………. -29.5%

NEWSPAPERS: Zenith………… -15.0%eMarketer……. -15.8%UBS…............... -17.6%Oppenheimer… -18.3%VSS…………… -18.7%Barclay’s……… -21.0%Jack Myers…… -22.5%MAGNA………. -29.5%

Are we inin a cycle???

Page 9: Geoff Ramsey at the Forbes CMO Summit

US online ad spending growth for 2009

9.2%

7.4%

5.0%

4.3%

4.0%

2.3%

6.2%

VSS (Jul '09)

Zenith (Apr '09)

SNL Kagan (May '09)

Collins Stewart (May '09)

Citi (Jan '09)

GroupM (Sep '09)

Barclays (Mar '09)

Source: eMarketer, Oct 2009Cowen (May ’09) -6.0% -5.0%UBS (Feb ’09)

eMarketer (Oct ’09) -2.9%

-3.7%Morgan (Oct ’09)

???

Search...... +4.0%Banners…. -0.5%

Search...... +4.0%Banners…. -0.5%

+5.9% growth in 2010

+6.6% growth in 2011

--eMarketer

Page 10: Geoff Ramsey at the Forbes CMO Summit

55% of global marketing execsplan to cut spending on traditionalmedia in order to fund increased

online efforts (June 2008) 59% of U.S. marketers plan to increasebudget for interactive by pulling fundsout of traditional media (March 2009)

70% shifting media funds from traditional to digital media (June 2009)

70% shifting media funds from traditional to digital media (June 2009)

By 2012, online will reach $29 billion, or 17% of total media spending--eMarketer

Page 11: Geoff Ramsey at the Forbes CMO Summit

$30.42

$28.44

$28.9

$28.6

$62.4$51.1

$38.2$31.8

$29.4

$27.9

Kelsey Group

IDC

ThinkPanmure

Bernstein Research

Thomas Weisel

Barclays

MAGNA

eMarketer

Cowen & Co.

Yankee Group

Myers

US online ad spending in 2012

$28.8

???

Mathematician John Von Neumann:

“There’s no sense in being precise when you don’t even know what you’re talking about.”

Page 12: Geoff Ramsey at the Forbes CMO Summit

50%

50%“We’re heading into a

50-50 world, where half of spending goes to digital

and interactive campaigns”

--Laura Desmond, Starcom MediaVest

“Over time, all ad money will go through a digital platform.”

--Steve Ballmer, CEO, Microsoft

“In the long run, we’re all dead.”

--John Maynard Keynes, economist

Page 13: Geoff Ramsey at the Forbes CMO Summit

7 Implications for the Future of Media

Rishad of Denuo:

“If parts of the company need to be blown up, you might as well get the bomb thrower to come from somewhere you know and trust.”

Page 14: Geoff Ramsey at the Forbes CMO Summit

#1. Even post-recession, total media dollars will continue to shrink…

Opposing forces

Opposing forces

• Accountability mandate will strengthen demand for lower cost, more efficient media

• Media fragmentation will force marketers to target their messages to ever smaller, niche audiences

• Digital technology creates new opportunities for self-marketing, e.g., via Web sites, online videos, Twitter, etc.

• Inevitable shift towards “earned media”, as opposed to “paid media”

Page 15: Geoff Ramsey at the Forbes CMO Summit

#2. Media will not only implode, it will also explode, becoming more:

• Distributed – same content available in multiple locations, formats and media channels

• Personalized – media will be tailored to reflect what you’ve watched/read/experienced/shared

• Contextualized – when and where you get your information will dictate its content and format, and will, in turn, shape how you interact with and share it

Page 16: Geoff Ramsey at the Forbes CMO Summit

#3. Proportionately, advertising will carry less and less of the load for media content

Explosion of MediaExplosion of Media

AdvertisingPay for

content

“Advertising simply cannot support all the media that out’s there.”

--Wenda Millard Harris, (while at MSL)

“Advertising simply cannot support all the media that out’s there.”

--Wenda Millard Harris, (while at MSL)

“People reading news for free on the Web, that’s got to change.”

--Rupert Murdoch

“People reading news for free on the Web, that’s got to change.”

--Rupert Murdoch

“We’re in a transition of what will be a proliferation of models, many of which will include getting more compensation from readers and

users.”

--Thomas Curley, CEO, Associated Press

Page 17: Geoff Ramsey at the Forbes CMO Summit

All media owners need to ask the

VALUE question...

…what can we createthat people will be

willing to pay for???

Page 18: Geoff Ramsey at the Forbes CMO Summit

FREEAd-supported

FREEAd-supported

Page 19: Geoff Ramsey at the Forbes CMO Summit

Social media moms

Rishadof Denuo:

“We are hungry for information and value those who do a superior job of editing the ocean of material there is.”

“We are hungry for information and value those who do a superior job of editing the ocean of material there is.”

“We have a massive lost of trust.”

“We have a massive lost of trust.”

Page 20: Geoff Ramsey at the Forbes CMO Summit

#4. Brands willstruggle to

engender trust

In 2007, only 17% said they trusted advertisersBy late 2008, only

10% rated advertising

practitioners as honest

Word Association –Describe Advertising:

Source: Nielsen Online, 2008

“FALSE”

Page 21: Geoff Ramsey at the Forbes CMO Summit

Consumer TRUST Levels for Media Types

-- Nielsen Online global survey, April 2009 --

0%

Opt-in email 55%

Magazine ads 62%

Editorial content 70%

100%

Recos from peopleI know 92%

Ads before movies 53%

Mobile text ads 18%

Search ads 37%

TV & Radio ads 61%

Banner ads 24%Brand sites 69%

Source: Nielsen Online, April, 2009; n = 25,000

Newspaper ads 66%

8%?

NewNeurosis:Why 8% ofAmericans Don’t TrustTheir Familyand Friends

Keller Fay Group:Consumers consider word-of-mouth as 2X as trustworthy as traditional media when choosing products

Page 22: Geoff Ramsey at the Forbes CMO Summit

How can you create trust for your brand?

• Figure out ways to earn and leverage the trust of communities that are relevant to your product or brand

• Make your product and customer service as good as they can be (no more hiding!)

• Emphasize listening over loud-speaking

“I view listening as an important analytic. Listening and other analytics can drive your strategy at a macro-level... They can either reinforce your strategy or correct it.”

--Michael Mendenhall, CMO, Hewlett-Packard

“I view listening as an important analytic. Listening and other analytics can drive your strategy at a macro-level... They can either reinforce your strategy or correct it.”

--Michael Mendenhall, CMO, Hewlett-Packard

Only 16% of U.S. marketing chiefs say their firms regularly

monitor social forums

Only 16% of U.S. marketing chiefs say their firms regularly

monitor social forums

…be transparent

Transparency = Trust

“What about social

media?”

“What about social

media?”

Page 23: Geoff Ramsey at the Forbes CMO Summit

#5. Social sites will never attract a large share of ad dollars

17%of Internet Time

--Nielsen, 2009

Page 24: Geoff Ramsey at the Forbes CMO Summit

$$$$

today?

Page 25: Geoff Ramsey at the Forbes CMO Summit

“1 billion

dollars”

“1 billion

dollars”

Social “ad” spending will

actually decline 3% this year

% of Marketers Planning to Boost Spending on Social Media in ‘09:

Unisfair (Sept ’09)…………… 75%Reardon Smith (Jun ‘09)……. 69%Millward Brown (Apr ’09)……. 64%StrongMail (July ’09)………… 58%Forrester (2009)……………… 57%MarketingSherpa (Nov ’08)….. 48%Datran Media* (Jan ’09)…….. 44%ANA (May 2009)………………. 26%

*Worldwide

Forrester: While only 41% of marketers are placing ads on

social networks, 64% say they’re building their own social

media presence

Forrester: While only 41% of marketers are placing ads on

social networks, 64% say they’re building their own social

media presenceBy 2011, ad spending will still be under $1.5 billion (eMarketer)

Think less about buying social media, and more about how you can earn

and own it!

Think less about buying social media, and more about how you can earn

and own it!

Page 26: Geoff Ramsey at the Forbes CMO Summit

Size of Audience

Depth of Brand Interaction

WidgetsVideoSites

Heavy Engagement

#6. Marketers will trade off reachto get a deeper engagement

Apps NicheSocial Sites“[In the future, online media buying will be] about the re-aggregation of a fragmented audience that’s actually watching different things.”

--Adam Gerber, Quantcast

Page 27: Geoff Ramsey at the Forbes CMO Summit

Chaos Theory

BreakoutSessions

Today’s Panels:• Digital re-aggregration of media dust

• Digital is making the media universe fly apart at an accelerated rate

Rishad

Peter

John

Bob

#7. The classic interruption/disruptionmodel of advertising will continue to erode…

We interrupt

this program

to sell you stuff

We interrupt this

programming to sell

you stuff!

“The way the world is headed is voluntary engagement. The work has to be a magnet.”

--David Lubars, Chairman, BBDO North America

“The way the world is headed is voluntary engagement. The work has to be a magnet.”

--David Lubars, Chairman, BBDO North America

Page 28: Geoff Ramsey at the Forbes CMO Summit

Downloaded

400,000 times

“Ads placed in front of searchers aren’t interruptions – they’re exactly what the searchers are after.”

–Danny Sullivan, Search Guru at Large

Page 29: Geoff Ramsey at the Forbes CMO Summit

Marketers will need to think less about grabbing attention, and more about capturing and measuring:

• Intentions… serving messages based on the assumed intentions of each consumer.

• Mentions… the things people say about your brand is more important than what you say.

• Imaginations… your communications must be entertaining, useful, relevant and compelling enough to demand inherent interest…

“The challenge is to build technological capabilities that allow you to see the complete digital footprint a customer leaves when they engage with your brand.”

“You’ll need advanced analytical tools so you can map ad strategies to audience behavior and deliver a range of appropriate campaign messages, in real time, to multiple devices, in multiple formats.”

--Karin von Abrams, eMarketer analyst

Page 30: Geoff Ramsey at the Forbes CMO Summit

IT’S TOUGHOUT THERE.

You have 3 choices...

The Skill

The Till

The Will

73% of marketers plan to increase marketing spending 3 – 6 months before the recession ends (to make sure their brands are top of mind when spending resumes)

Final Stats:Final Stats:

23 minutes23 minutes

29 slides29 slides

1,396 builds1,396 builds

55,000 charts55,000 charts

Final Stats:Final Stats:

23 minutes23 minutes

29 slides29 slides

1,396 builds1,396 builds

55,000 charts55,000 charts= 0.0007% of info= 0.0007% of info= 0.0007% of info= 0.0007% of info

To get the expanded version of this

presentation, please contact me at:

[email protected]: @geofframsey


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