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LEADERSHIP AND INNOVATION:
Charting a Vibrant Future for your Organization
GILDA E. PICOLANDBANK President and CEO RBAP Annual ConventionMay 24, 2012
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Leadership and Innovation
Essential elements in any organization
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1st Part – Leadership and Leadership Qualities
2nd Part – Innovation
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– Peter Drucker
The only definition of a leader is someone who has followers.
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“Leadership is influence – nothing more, nothing less.”
- John Maxwell
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“A function of knowing yourself, having a vision that is well communicated, building trust among colleagues, and taking effective action to realize your own leadership potential.”
- Warren Bennis
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Leaders from their personal life:
• Relatives• Coaches• Teachers• Supervisors
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Romance of Leaders
Franklin Roosevelt Nelson MandelaWinston Churchill
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5 Leadership Qualities
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Leadership Qualities
Integrity and Honesty as core foundations
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• Core Foundations of leadership
• Integrity – integration of outward action and inner values
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• Walking your talk
• Practicing what you preach
• Putting your conviction to action
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True authority is born from respect for the good
character and trustworthiness of the person who leads.
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Consensus Builder
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Being able to generate ideas, inputs and insightsA leader …… is not daunted by dissenting opinions… welcomes different views… directs the group towards a win-win solution
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Makes right decisions
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• Act as driving force to implement decision
• Not fall in the analysis-paralysis trap
• Swift to decide
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Effective Communicator
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• Able to get vision across
• Rally people to right direction
• Listening• Connecting with the
heart
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Excellent customer service
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• Provide customers with the kind of service they rightfully deserve
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Leadership Qualities
• Integrity and Honesty
• Consensus Builder
• Makes Right Decisions
• Effective Communicator
• Values Customer Service
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As a Leader
• Stretch yourself
• Build on your strength
• Inspire growth among your people
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Takeaway Thought
• Leadership develops from the inside out – on a daily progression.
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3 fundamental innovation strategies
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1. Need Seekers• Shape new products and
services based on superior end-user understanding
• Leaders see megatrends, market forces, industry shifts
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2. Market Readers• Pursue customers more
cautiously• Create value through
incremental innovations• Identify new products and
services to replace mature contributors
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3. Technology drivers• Develop products their
customers may not know they need
• Pursue open innovation processes
• Scan markets for new technologies to further their pursuit of ideas
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APPLE: Benchmark of Innovation
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• Apple II went to market in 1977 with $2.7 million sales
• In 1984, Apple introduced the Macintosh
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• In 1997, Steve Jobs returned as Chairman and CEO
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• Top 50 Most Innovative Companies
• 2010 Cosmetic Innovator of the Year
• 2009 Best Product Innovation and Social Responsibility
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Avon: Beauty and Innovation
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2 out of 5 women worldwide purchased Avon products in 2011
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• Challenged existing business models
• Created a new model more responsive to customers’ needs
• Built a “relationship” with customers
• Company for women
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David McConnell
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Market Readers
• Pay attention to what customers look for in the products they choose
• Track technology trends that help create that differentiation
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• Defines innovation as “incremental process”
• To make things better on a daily basis
• KAIZEN Principle – continuous improvement
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• Short and steady gains
• Innovation is everyone’s responsibility
• Looks at the long term
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Toyota Prius
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• Full hybrid» gasoline-powered engine» Battery-powered motor
• Launched in 1997, year when UN adopted the Kyoto Protocol
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• Reached the US in 2000; became a Hollywood hit
• Perfect car for a world under the spell of sustained energy and environmental crisis
• 2.5 M Prius sold as of Feb. 2012 worldwide
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•Drive breakthrough innovation and incremental change
• Trailblazers and market movers create new demand
Technology Drivers
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Mark ZuckerbergFounder of the world’s largest social networking site 14th richest man in the US
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• More page views than Google
• If a nation, world’s 3rd largest
• Took 2 years to reach 50 M users
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• Taps into the human psyche
• Connects people
• Chronicles life
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• In 2004, Google expressed interest to buy Facebook
• In 2005, Viacom offered $75 M; hiked to $1.5 B
• In 2006, Yahoo offered $ 1 B
• In 2007, Microsoft offered to invest $15 B
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“I am here to build something for the long term … Anything else is a distraction.”
Mark Zuckerberg
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“If you’re not failing every now and then, it’s a sign you are not doing anything very innovative.”
Woody Allen
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• Strength of spirit
• Courage of soul
• Determined mind
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“Progress occurs when courageous, skillful leaders seize the opportunity to change things for the better.”
Harry Truman
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Bringing it home
• Heart and soul of a company
• Same leadership qualities yesterday, today and tomorrow
• Same grit, passion and inspiration for innovation
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LEADERSHIP AND INNOVATION:
Charting a Vibrant Future for your Organization
GILDA E. PICOLANDBANK President and CEO RBAP Annual ConventionMay 24, 2012