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Page 1: Get the Most Out of Your Flexible Workforce with Services Procurement

Getting the Most Out of Your Flexible Workforce with Services Procurement Presenter:

Amy Woodham, Product Manager – Beeline

July 25, 2012

HR.com Webcast

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Social Media

• Follow and contribute to the webcast

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Agenda

• Where does Services Procurement Fit?

• Defining Services Procurement

• Common Terminology

• Current Trends

• Market Problems

• Organizational Benefits

• Key Considerations

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Where does Services Procurement fit?

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Where does Services Procurement fit?

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Where does Services Procurement fit?

Professional Staffing

Temporary Staffing

Services Procurement

Outsourced Workers

• Resource augments current staff (for example, PM/IT resource)

• High value added• Adds capacity / increases

flexibility and scalability• Immediate cost savings

opportunity• Typical implementation

focuses on IT Contractors first due to large volume

• Repeatable hiring process• Compensated hourly,

usually to a rate card• Managed by Organization• Individual resources

• Commoditized skills• Task oriented/lower value• Adds capacity/increases

flexibility• Highly repeatable hiring

process• Compensated hourly• Managed by Organization• Supplier executes per

internal requirements• Individual resources

• Specialized skills not inherent to current staff

• Want to develop knowledge

• Typically brings expertise measured on delivery

• Compensated based on competitive bid of deliverables or SOW outcome

• Complex contracts deliverables

• Milestone-based work with awards/penalties associated one to many resources

• Longer duration contracts that don’t change often

• Not core business function• Supplier manages to

internal requirements/SLAs

• Open-ended employment relations with the supplier

• 1 to many resources

• What is the difference?

• Specialized skills not inherent to current staff

• Want to develop knowledge

• Typically brings expertise measured on delivery

• Compensated based on competitive bid of deliverables or SOW outcome

• Complex contracts deliverables

• Milestone-based work with awards/penalties associated one to many resources

Services Procurement

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Defining Services Procurement

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Defining Services Procurement – What is it?

Services Procurement is a process for buying

and managing strategic outsourcing of

work and consultancy through a Statement of Work (SOW)

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Poll

• Is your Services Procurement process centralized, decentralized, I have no idea?

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Common Terminology

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Common Terminology

CompetitiveBid

Milestone/Deliverable

Time&Materials

SO

W

RF

xFixedBidProject

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Current Trends

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Current Trends

95%looking for

Services Procurement 14% organizations claiming SOW

visibility

Source: Aberdeen

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Current Trends – Growth Outlook

Source: Staffing Industry Analysts

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Current Trends – SOW based spend gaining visibility

65-78% of companies non full-time employee labor spend falls into SOW

based engagements

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Market Problems

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Market Problems – What we’re hearing

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Market Problems – Who needs it?

• Fortune 500

• Global 1000

• You?

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Market Problems – Can you answer?

• Do you have visibility into your Statement of Work initiatives?

• Are you effectively managing this spend category?

• Is a competitive bid process used to generate the best cost and outcome?

• Do you have the data you need to trend project costs and analyze quality?

• Does your organization have insight into the budget and scope of all projects?

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Organizational Benefits

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Poll

1#• What is your #1 driver to implement a

Services Procurement solution?

– Visibility – Compliance – Cost Savings– Quality – Operational Efficiency

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Organizational Benefits

• #1 reason to implement a Services Procurement solution is…

VISIBILITY

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Organizational Benefits

• Additional reasons to implement a Services Procurement solution is…

COMPLIANCE

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Organizational Benefits

• Additional reasons to implement a Services Procurement solution is…

OPERATIONAL EFFIENCY

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Organizational Benefits

• Additional reasons to implement a Services Procurement solution is…

COST SAVINGS

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Organizational Benefits

• Additional reasons to implement a Services Procurement solution is…

QUALITY

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Key Considerations

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Key Considerations

• VMS providers, there are a lot of different options

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Poll

• Is your company currently building a business case?

– Yes, we are currently trying to implement a solution– We are 3-6 months out from implementing a solution– We are 6 months+ out from implementing a solution– I do not know

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Summary

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Summary

• Where does Services Procurement Fit?

• Defining Services Procurement

• Common Terminology

• Current Trends

• Market Problems

• Organizational Benefits

• Key Considerations

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Summary – Download our latest whitepaper

• http://www.beeline.com/thought-leadership/whitepapers/services-procurement/

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Summary – About Beeline

• Founded in 2000 & an independent subsidiary of Adecco Group S.A. since January 2010

• Headquartered in Jacksonville, FL with key hub locations in Chicago, London, Zurich and Manila

• 100+ clients and approaching $8B in spend under management

• Support of all services types – Contingent Staff (Staff Aug), SOW, Offshore, Recurring Services & Outsourced Workers

• Industry leading Usability, Reporting and Business Intelligence

• Proven integration with ERP and other third party platforms

• A 2010 & 2011 Staffing Industry Analysts “Top Overall Performer”

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Questions


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