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COMPANY OVERVIEW
Founded in 2009 by former healthcare executive Carl Haley Jr., now CEO and President.
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COMPANY OVERVIEW
Serves more than 3,000 clients nationwide
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KEY AREAS OF SERVICE
for business travel customizedtransportation andconcierge service
for special events
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Most diverse fleet in Nashville
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Coordinated transportation in more than 465 cities worldwide
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Vehicle styles and sizes to suit any event
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Customized car service for weddings, client meetings or other outings
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Transportation to and from concerts or sporting events
Courtesy Tennessee Titans
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Concierge services to meet your every need
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Discounts, reservations and exclusive access to restaurants, cultural locations and high end partners in Nashville
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On-demand pick-up at any time
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VERSATILE, CONTEMPORARY VEHICLES
TVs, tables and DVD players for both mobile meetings and traveling parties
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VERSATILE, CONTEMPORARY VEHICLES
Wi-Fi for business or personal connections
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REASONS TO RELY ON GRAND AVENUE
Open and staffed 24/7
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REASONS TO RELY ON GRAND AVENUE
Fully-trained customer service representatives
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REASONS TO RELY ON GRAND AVENUE
Rigorous driver training
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REASONS TO RELY ON GRAND AVENUE
Insurance limits at five times the state’s requirements
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PROVIDING ADDED VALUE
Enterprise resource planning software for online booking, customized reporting and accounting
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PROVIDING ADDED VALUE
Vehicle GPS tracking provides silent dispatch-to-driver communication and peace of mind for clients
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PROVIDING ADDED VALUE
Client-branded web portals for quick and easy reservations from any computer, PDA or smart phone
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Local personnel monitor travel start to finish, no matter the destination
CONNECTIONS IN 465 CITIES
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Established affiliates ensure superior service
CONNECTIONS IN 465 CITIES
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Staff adept at negotiating international travel
CONNECTIONS IN 465 CITIES
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Affiliates can accommodate groups of all sizes
CONNECTIONS IN 465 CITIES
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COMMITMENT TO CLIENT SATISFACTION
Emphasis on professionalism at all levels
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COMMITMENT TO CLIENT SATISFACTION
Risk management to evaluate training and anticipate future customer needs
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HIGH STANDARDS
Sharing and learning from the best practices in ground transportation
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LEED Silver-certified corporate headquarters and garage
HIGH STANDARDS
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Reducing emissions and environmental footprint through fuel-use tracking and GPS-informed route design
HIGH STANDARDS
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BUILDING COMMUNITY
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• Oversees day-to-day planning, implementation and management of Operations Team
• Previously worked as a Chauffeur and Dispatcher and is well schooled in all facets of the Operations Department
SCOTT HILBURNOperations [email protected]
• Oversees business development, operations, marketing and fleet management
• Worked before as executive vice president of Aim Healthcare, and prior as director of operations at SallieMae
CARL HALEY JR. President and Chief Executive [email protected]
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MORGAN TAYLORExecutive Vice President, Chief Marketing Officer and Public [email protected]
NANCY NEALAccount [email protected]
• Oversees all accounting functions of Grand Avenue which include Account Receivable, Accounts Payable, Payroll and Financial Reporting
• Previous experience with Nissan Trading Corporation Americans as Financial Supervisor
• Has been with Grand Avenue sine the company’s earliest days
• In charge of VIP clientele, big party moves and special events
• Previous experience as a Customer Service Representative, Dispatcher, Account Manager
• Manages Grand Select clientele
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