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Page 1: Growth Hacking: The Human Operating System For Marketing Technology By Sean Ellis

Growth Hacking The Human Operating System for

Marketing Technology

@seanellis

Sean Ellis Aug 20th 2014 CEO of Qualaroo, GrowthHackers.com Twitter @seanellis

Page 2: Growth Hacking: The Human Operating System For Marketing Technology By Sean Ellis

Startups Are Desperate

• Aggressive targets, tight resources

• Traditional approach not realistic

• Had to think of something else…

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Page 3: Growth Hacking: The Human Operating System For Marketing Technology By Sean Ellis

Growth Hacking

• Experiment with all available growth levers

• Understand what’s drives growth, test to improve

• Heavy focus on product and optimization

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Page 4: Growth Hacking: The Human Operating System For Marketing Technology By Sean Ellis

Potential Growth Levers

• User-get-user

• Massive platforms

• Onboarding

• Product

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Page 5: Growth Hacking: The Human Operating System For Marketing Technology By Sean Ellis

Engineer User-Get-User

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Page 6: Growth Hacking: The Human Operating System For Marketing Technology By Sean Ellis

Leverage Massive Platforms

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Page 7: Growth Hacking: The Human Operating System For Marketing Technology By Sean Ellis

Onboarding: Optimize for Habits

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Page 8: Growth Hacking: The Human Operating System For Marketing Technology By Sean Ellis

Distribute Via Product Levers

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Page 9: Growth Hacking: The Human Operating System For Marketing Technology By Sean Ellis

The Growth Team

• Multi-disciplinary

• Cross functional

• Evangelize growth culture

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“Growth team” complements existing marketing team

Page 10: Growth Hacking: The Human Operating System For Marketing Technology By Sean Ellis

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Growth Hacking is Experiment Driven Marketing

Page 11: Growth Hacking: The Human Operating System For Marketing Technology By Sean Ellis

Goal: Increase Units of Gratification

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Page 12: Growth Hacking: The Human Operating System For Marketing Technology By Sean Ellis

Experimentation Process

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1. Ideas

2.Prioritize

3.Test 4.Analyze

5.Optimize

Page 13: Growth Hacking: The Human Operating System For Marketing Technology By Sean Ellis

Inspiration for Ideas

• Knowledge Sharing, Voice of Customer, Referral Data…

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Page 14: Growth Hacking: The Human Operating System For Marketing Technology By Sean Ellis

Insights Help Prioritization

• Quantitative/Qualitative insights

• Understand what’s driving growth, double down.

• Prioritize high potential, high probability, low effort

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Page 15: Growth Hacking: The Human Operating System For Marketing Technology By Sean Ellis

Dropbox Example

• Freemium reduced allowable CPA

• Natural advantages to grow with collaboration and sharing

• Catalyze sharing with double sided referral program

• Optimize conversions on sharing loops

• 300 million users with no traditional marketing

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Page 16: Growth Hacking: The Human Operating System For Marketing Technology By Sean Ellis

10 Other Growth Engine Breakdowns

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Page 17: Growth Hacking: The Human Operating System For Marketing Technology By Sean Ellis

Questions?

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Thank You.

Sean Ellis CEO of Qualaroo

& GrowthHackers.com

Twitter: @seanellis


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