8/9/2019 Hha Pm Rech Power Point Format(1)
1/59
PROJECT MANAGEMENT
8/9/2019 Hha Pm Rech Power Point Format(1)
2/59
8/9/2019 Hha Pm Rech Power Point Format(1)
3/59
8/9/2019 Hha Pm Rech Power Point Format(1)
4/59
Introduction
WhyamIhere?
8/9/2019 Hha Pm Rech Power Point Format(1)
5/59
Introduction
Weliveinturbulenttimes
8/9/2019 Hha Pm Rech Power Point Format(1)
6/59
Whyprojectmanagement
Todayscomplexenvironmentsrequireongoingimplementations
Projectmanagementisamethodandmindsetadisciplinedapproachtomanaging
chaos
Projectmanagementprovidesaframeworkforworkingamidstpersistentchange
8/9/2019 Hha Pm Rech Power Point Format(1)
7/59
Whythismatterstoyou
Mostofusgetto where weare bysometechnicalorspecificsetofskills
Ifyou wanttogetthingsdone, youneedagood blendof
Businessknowledge
Peoplemanagement
Knowledgeoforganizationalpolitics
AND anareaoftechnicalexpertise
8/9/2019 Hha Pm Rech Power Point Format(1)
8/59
Projectmanagementinfunctionalareas
Projectmanagement
Financialmanagement
Humanresource
management
Informationtechnology
management
Marketingmanagement
8/9/2019 Hha Pm Rech Power Point Format(1)
9/59
Whatisaproject
Officialdefinition
A project is a temporary endeavorundertaken to create a unique product or service. It
implies
a specific timeframe
a budget
unique specifications
workingacross organizational boundaries
Unofficialdefinition
Project management is about organization
Project management is aboutdecision making
Project management is about changingpeoples behavior
Project management is about creatingan environment conducive to gettingcritical Projectsdone!
8/9/2019 Hha Pm Rech Power Point Format(1)
10/59
Rolesandresponsibilitiesofthekeypeople: Project
sponsor, Projectcustomerand Projectmanager
Project
Sponsor
Theperson whocommissionsotherstodelivertheprojectandchampions
thecausethroughouttheproject. They willnormally beaseniormemberof
staffwitharelevantareaofresponsibilitythat will beaffected bytheoutcome
oftheproject. Theyareinvolvedfromthestartoftheproject, including
definingtheprojectinconjunction withthe Project Manager. Oncethe
projecthas beenlaunchedtheyshouldensurethatitisactively
reviewed. The Project Sponsorisusuallytheone whohastonegotiatea
paththroughthetrickydiplomaticareasoftheproject!
Responsibilities
Actsaschampionoftheproject.
Isaccountableforthedeliveryofplanned benefitsassociated withtheproject.Ensuresresolutionofissuesescalated bythe Project Managerorthe ProjectBoard.
Sponsorsthecommunicationsprogramme;communicatestheprogrammesgoalstothe
organizationasa whole.
Makeskeyorganisation/commercialdecisionsfortheproject.
Assuresavailabilityofessentialprojectresources.
Approvesthe budgetanddecidestolerances.
Leadsthe Project SteeringBoard.
Ultimateauthorityandresponsibilityfortheproject.
8/9/2019 Hha Pm Rech Power Point Format(1)
11/59
Rolesandresponsibilitiesofthe Projectmanager
Lead
Define Plan Monitor
Re-Plan
Communicate
Communicate
8/9/2019 Hha Pm Rech Power Point Format(1)
12/59
Rolesandresponsibilitiesofthekeypeople: Project
sponsor, Projectcustomerand ProjectmanagerProject Manager Thepersonresponsiblefordeveloping, inconjunction withthe Project Sponsor,
adefinitionoftheproject. The Project Managerthenensuresthattheprojectis
deliveredontime, to budgetandtotherequiredqualitystandard (withinagreed
specifications).He/sheensurestheprojectiseffectivelyresourcedandmanages
relationships witha widerangeofgroups (includingallprojectcontributors).The
Project Managerisalsoresponsibleformanagingthe workofconsultants,
allocatingandutilisingresourcesinanefficientmannerandmaintainingaco-
operative, motivatedandsuccessful team.
Responsibilities
Managingandleadingtheproject team.Recruitingprojectstaffandconsultants.
Managingco-ordinationofthepartnersand workinggroupsengagedinproject work.
Detailedprojectplanningandcontrolincluding:
Developingandmaintainingadetailedprojectplan.
Managingprojectdeliverablesinline withtheprojectplan.
Recordingandmanagingprojectissuesandescalating wherenecessary.
Resolvingcross-functionalissuesatprojectlevel.
Managingprojectscopeandchangecontrolandescalatingissues wherenecessary.
Monitoringprojectprogressandperformance.
Providingstatusreportstotheprojectsponsor.
Managingprojecttraining withinthedefined budget.
Liaison with, andupdatesprogressto, projectsteering board/seniormanagement.Managingprojectevaluationanddisseminationactivities.
Managingconsultancyinput withinthedefined budget.
Finalapprovalofthedesignspecification.
Workingclosely withuserstoensuretheprojectmeets businessneeds.
DefinitionandmanagementoftheUser Acceptance Testingprogramme.
Identifyingusertrainingneedsanddevisingandmanagingusertrainingprogrammes.
8/9/2019 Hha Pm Rech Power Point Format(1)
13/59
Rolesandresponsibilitiesofthekeypeople: Project
sponsor, Projectcustomerand Projectmanager
Customers comprisethe businessunitsthatidentifiedtheneedfortheproductorservicetheproject willdevelop. Customerscan beatalllevelsofanorganization. Sinceitisfrequentlynotfeasibleforallthe
Customersto bedirectlyinvolvedintheproject, thefollowingrolesareidentified:Customer Representatives aremembersofthe Customercommunity whoareidentifiedandmadeavailable
totheprojectfortheirsubjectmatterexpertise. Theirresponsibilityistoaccuratelyrepresenttheir businessunitsneedstothe Project Team, andtovalidatethedeliverablesthatdescribetheproductorservicethatthe
project willproduce. Customer Representativesarealsoexpectedto bringinformationabouttheproject backtothe Customercommunity. Towardstheendoftheproject, CustomerRepresentatives willtesttheproductor
servicetheprojectisdeveloping, usingandevaluatingit whileprovidingfeedbacktothe Project Team.Customer Decision-Makers arethosemembersofthe Customercommunity whohave beendesignatedto
makeprojectdecisionson behalfofmajorbusinessunitsthat willuse, orwill beaffected by, theproductorservicetheproject willdeliver. CustomerDecision-Makersareresponsibleforachievingconsensusoftheir
businessunitonprojectissuesandoutputs, andcommunicatingittothe Project Manager. Theyattendprojectmeetingsasrequested bythe Project Manager, review andapproveprocessdeliverables, andprovidesubject
matterexpertisetothe Project Team. Onsomeprojectstheymayalsoserveas CustomerRepresentativesorbepartofthe Steering Committee.
8/9/2019 Hha Pm Rech Power Point Format(1)
14/59
Rolesandresponsibilitiesofthe Projectteam
Project Team Members Thestaffwhoactively workontheproject, atsome
stage, duringthelifetimeoftheproject. Somemay
haveaspecificrole forexample, the Team might
includea Project Administrator(see below).
Responsibilities
Team member roles willvarydependingonthetypeofproject. Typicallythey
might beto: Providefunctionalexpertiseinanadministrativeprocess
Work withuserstoensuretheprojectmeets businessneedsDocumentationandanalysisofcurrentandfutureprocesses/systems
Identificationandmappingofinformationneeds
Definingrequirementsforreportingandinterfacing
Usertraining
8/9/2019 Hha Pm Rech Power Point Format(1)
15/59
Whatmakesagood Project Manager
Frank Toney reports in the newsletter Project Management BestPractices Reportthat a study of The Top 500 Project
Management Benchmarking Forum identified traits of a best practice project manager.are recognised by stakeholders as the single most important factor in project goal achievement
are truthful in all dealings and relationships
exhibit eagerness to organize and lead groups
exhibit evidence of a strong desire for goal achievement
are even-tempered
have faith that the future will have a positive outcome
have confidence their personal performance will result in a positive outcome
From recent articles and highlights of successful projects, there appears to be some common threads woven into
the personalities of successful PMs:Love of their work and embracing the challenges
Clear vision and communicating this vision
Strong team building skillsand setting positive tones
Structure and alignmentcreating the environment and direction
Strong interpersonal skillslistening to and leading their teams
Disciplinecompleting each phase of the project properly
Communicationskillsknowing whenandto whomtocommunicate
8/9/2019 Hha Pm Rech Power Point Format(1)
16/59
Identifyingtheproblem
No major project is ever installed on time, within budget, or withthe same staff that started it. Yours will not be the first.
Projects progress quickly until they become 90% complete, thenthey remain at 90% complete forever.
When things are going well, something will go wrong.When things just cannot get any worse, they will.
8/9/2019 Hha Pm Rech Power Point Format(1)
17/59
Identifyingtheproblem
Runaway projects and systemfailure
Runaway projects: 30-40% IT projects
Exceedschedule, budget
Failtoperformasspecified
Types of system failure
Failtocaptureessential businessrequirements
Failtoprovideorganizational benefits
Complicated, poorlyorganizeduserinterface
Inaccurateorinconsistentdata
8/9/2019 Hha Pm Rech Power Point Format(1)
18/59
Identifyingtheproblem
8/9/2019 Hha Pm Rech Power Point Format(1)
19/59
Setting Objectivesanddeliverables
Project charter
What must be done?
What are the required resources?
What are the constraints?
What are the short and long termimplications?
Why do it?
When must it be done?
Where must it be done?
Who does what?
Who is behind the project? Who is funding the project?
Who is performing the work of the project?
8/9/2019 Hha Pm Rech Power Point Format(1)
20/59
Definingthescopeandconstraints
Project management
Activities includeplanning work, assessingrisk, estimating
resourcesrequired, organizingthe work, assigningtasks,
controllingprojectexecution, reportingprogress, analysing
results Five major variables
Scope
Time
Cost
Quality
Risk
8/9/2019 Hha Pm Rech Power Point Format(1)
21/59
Projectplanningandinitiation
Project planning
Setprojectgoals
Setprojectdeliverables
Setaprojectschedule
Setupsupportingplans (HR, Communicationsand
riskmanagementplan)
Initiation
Develop Projectcharter
Developprojectscopestatement
8/9/2019 Hha Pm Rech Power Point Format(1)
22/59
Writingaprojectinitiationdocument(PID)
PID ScopeOnceyouhavechosenanideaandhaditapproved, youneedtothinkabouthow toturnitintoaproject.
Themainpurposeofproducingaprojectinitiationdocument (PID)istoactasastartingpoint, toclarify
yourthoughtsonsomeimportantaspectsoftheproject.
Anotherreasonforhavinga PID istoensurethattheprojectisfeasibleandappropriate. The PID allows
yoursupervisortogiveconstructivefeedbackonyourideas, andprovidevalidationastothesuitabilityof
thispieceofacademic work.
A PID summarisesforyourclient, yoursupervisorandyou whattheproject willinvolve, andactsasyourcontract. A PID details whatyouaimtoachieve, whyitisimportant, how youaregoingtodoitand when
thevariousactivitiesshould becarriedout.
The PID isthe basedocumentforassessingprogress, projectrisksandissues. Youcanuseitthroughout
theprojecttomonitoryourprogressandtoclarifyandmanagechangingrisksandissuesyouencounter
asyou work.
Havinga PID allowsyoutolook backattheendoftheprojectandcompare whatyouachieved withyour
originalideas. Reviewingachievementagainstyouroriginalaimandobjectivesisaconstructivethingto
do.Itishow youevaluatetheprojectandisanecessarypartofthefinalreport.
8/9/2019 Hha Pm Rech Power Point Format(1)
23/59
Writingaprojectinitiationdocument(PID)
PID Essentials
Theprecisecontentsofaprojectinitiationdocumentvaryaccordingtothetypeofproject.
However, itshouldcontainthefollowingasaminimum:
theprovisionalprojecttitle thefinaltitledoesnotneedto bedecidedonuntil write-upof
theproject
ashortdescriptionoftheproblemto besolvedandits background
theoverallaimoftheproject
thespecificobjectivesto bemetinmeetingthataimprojectdeliverables- theseshouldincludetheprojectreport
theconstraintsimposedonyouinmeetingtheobjectives
ashortdescriptionofyourproposedapproachtosolvingtheproblem (e.g. whatprocesses
ormethodologiesdoyouplantouse? whattechnologiesarecandidatesto beused?)
alistofthefacilitiesandresourcesneeded
alogofriskstotheproject (to bereviewedregularly)
alistofthestartingpointsthatyouintendforyourresearch (e.g.specific booksorpapers
injournals, existingreportsordocuments, onlineresources)alistofthemajoractivitiesto beundertakeninthecourseoftheproject
aprojectschedule (e.g. Ganttchartorsimilar)showingthetimescalesallottedforeach
majoractivity (noneedforthisto beverydetailed, butitshouldhaveenoughinformation
to beusedasthe basisforperiodicreview ofprogress)
considerationoflegal, ethicalandsocialconsiderationsrelatingtotheprojectanda
completed
8/9/2019 Hha Pm Rech Power Point Format(1)
24/59
Planningtools
Project Charter
WorkBreakdown Structure (WBS)
Project Schedule
ProjectBudget
8/9/2019 Hha Pm Rech Power Point Format(1)
25/59
Planningtoolscontinued
Project Charter
Project Goal &
Objective
Sponsor
Stakeholders
Timeline
Resources required
Deliverables
Decision making
Assumptions
Risks
Business process changes
Project manager
Project team
Budget
Signatures
8/9/2019 Hha Pm Rech Power Point Format(1)
26/59
Planningtoolscontinued
ProjectBudget Direct Costs
Hardware
Software
Contractorfees
Estimatedhours
Hourly Ratesper
contractor Variouscontractor
rates
Training
Fanfare
Other
TOTALS
Indirect Costs
Yourpeoplestimeandeffort
Estimatedtimeonproject
Estimatedcost based
onhourlyrate
Otherstimeandeffort
Opportunitycost
Whatprojectsor
tasksareNOT goingtogetdoneinorderto
getthisprojectdone?
8/9/2019 Hha Pm Rech Power Point Format(1)
27/59
Riskassessmentandcontingency
Analyzetheprincipalriskfactorsininformationsystemsprojects.
Selectappropriatestrategiesformanagingprojectriskandsystemimplementation.
Dimensions of project risk
Level of project risk influenced by:
Project size
Indicated bycost, time, numberoforganizationalunitsaffected
Organizationalcomplexityalsoanissue
Project structure
Structured, definedrequirements runlowerrisk
Experience with technology
8/9/2019 Hha Pm Rech Power Point Format(1)
28/59
Risk Dimensions
Level of project risk influenced by:
Project size
Indicated bycost, time, numberoforganizationalunitsaffected
Organizationalcomplexityalsoanissue
Project structure
Structured, definedrequirements runlowerrisk
Experience with technology
8/9/2019 Hha Pm Rech Power Point Format(1)
29/59
Risk Dimensions
Role of end users
Withhighlevelsofuserinvolvement-
Systemmorelikelytoconformtorequirements
Usersmorelikelytoacceptsystem
User-designer communication gapUsersandinformationsystemsspecialists-
Different backgrounds, interests, andpriorities
Differentloyalties, priorities, vocabularies
Differentconcernsregardinganew system
8/9/2019 Hha Pm Rech Power Point Format(1)
30/59
Risk Dimensions
Management support and commitment
Positiveperception by bothusersandtechnicalstaff-
Ensuressufficientfundingandresources
Enforcementofrequiredorganizationalchanges
8/9/2019 Hha Pm Rech Power Point Format(1)
31/59
Controlling Risk
Controlling risk factors
Firststepinmanagingprojectriskinvolvesidentifying
natureandlevelofriskofproject
Eachprojectcanthen bemanaged withtoolsandrisk-
managementapproachesgearedtolevelofrisk
Managing technical complexity
Internal integration tools
Projectleaders withtechnicalandadministrative
experience
Highlyexperiencedteammembers
Frequentteammeetings
Securingoftechnicalexperienceoutsidefirmif
necessary
8/9/2019 Hha Pm Rech Power Point Format(1)
32/59
Controlling Risk- Projectscheduling
Formal planning and control tools Documentandmonitorprojectplans
Helpidentify bottlenecksanddetermineimpactof
problemsonprojectcompletiontimes
Chartprogressofprojectagainst budgetsandtarget
dates
Gantt chart
Listsprojectactivitiesandcorrespondingstartand
completiondates
Visualrepresentationoftimingoftasksandresources
required
PERT chart
Portraysprojectasnetworkdiagram
Nodesrepresenttasks
Arrowsdepicttaskdependencies
8/9/2019 Hha Pm Rech Power Point Format(1)
33/59
Controlling Risk- GANTT Chart
The Gantt chart in this figure shows the task, person-days, and initials of each responsible person, as well as the start and finishdates for each task. The resource summary provides a good manager with the total person-days for each month and for each
person working on the project to manage the project successfully. The project described here is a data administration project.
http://www.youtube.com/watch?v=CW_wGSFavTc
8/9/2019 Hha Pm Rech Power Point Format(1)
34/59
Controlling Risk- PERT Chart
This is a simpli fied PERT chart for creating a small Web site. It shows the ordering of project tasks and the
relationship of a task with preceding and succeeding tasks.
8/9/2019 Hha Pm Rech Power Point Format(1)
35/59
Controlling Risk
Increasing user involvement and overcoming user resistance
Externalintegrationtoolsconsistofwaystolink workof
implementationteamtousersatallorganisationallevels
Activeinvolvementofusers
Implementationteamsresponsivenesstousers
Userresistancetoorganisationalchange Usersmay believechangeisdetrimentaltotheirinterests
Counter implementation: Deliberatestrategytothwart
implementationofaninformationsystemoraninnovationin
anorganisation
E.g., increasederrorrates, disruptions, turnover, sabotage
8/9/2019 Hha Pm Rech Power Point Format(1)
36/59
Controlling Risk
Strategies to overcome user resistance
User participation
User educationandtraining
Managementedictsandpolicies
Incentivesforcooperation
Improvementofend-userinterface
Resolutionoforganizationalproblemspriortointroductionofnew system
8/9/2019 Hha Pm Rech Power Point Format(1)
37/59
Projectscheduling-WorkBreakdownstructure
-WBS
work breakdownstructure (WBS)inprojectmanagementandsystems
engineering, isatoolusedtodefineandgroupaproject'sdiscrete work
elements (ortasks)ina waythathelpsorganizeanddefinethetotal workscope
oftheproject.
A work breakdownstructureelementmay beaproduct, data, aservice, orany
combination. A WBS alsoprovidesthenecessaryframeworkfordetailedcost
estimatingandcontrolalong withprovidingguidanceforscheduledevelopmentandcontrol. AdditionallytheWBS isadynamictoolandcan berevisedandupdatedas
needed bytheprojectmanager.
8/9/2019 Hha Pm Rech Power Point Format(1)
38/59
Projectscheduling-WorkBreakdownstructure
-WBS
8/9/2019 Hha Pm Rech Power Point Format(1)
39/59
Project Managementsoftware
Project management software
Canautomatemanyaspectsofprojectmanagement
Capabilitiesfor
Defining, ordering, editingtasks
Assigningresourcestotasks
Trackingprogress
Microsoft Project
Most widelyusedprojectmanagementsoftware
PERT, Ganttcharts
Criticalpathanalysis
Product Guide wizards
Enterprise Project Management Solutionversion
8/9/2019 Hha Pm Rech Power Point Format(1)
40/59
Peoplemanagement
2/3 of project problems are people related
You will findmanyoperational leaders demonstrate a justdo-it mentality. While thatmaybe effective in some environments, this is NOT effective in managingchange.
There will always be conflict overgoals andscope, resources andbetweendepartments
You are likely to finda lack ofunderstandingbasic project management methods
Some people willneverget along
8/9/2019 Hha Pm Rech Power Point Format(1)
41/59
Projectcommunication-objectives
Settingandgettingagreementongoals
Coordinatingpeople
Discoveringandsolvingproblems
Managingexpectations
8/9/2019 Hha Pm Rech Power Point Format(1)
42/59
Projectcommunication
Internalcommunicating withintheprojectteam
Externalcommunication withuppermanagement, customers, andexternalplayers
Change Management
Close-outreporting
8/9/2019 Hha Pm Rech Power Point Format(1)
43/59
Projectcommunicationplan
Definestakeholders
Developcommunicationplan
Identify
talentsforcommunication
meansofcommunication
frequencyofcommunication
8/9/2019 Hha Pm Rech Power Point Format(1)
44/59
Why Projectcommunicationfails
Projectssometimesfailduetoimpropercommunication. Science Application
International Corporationsaidthatthecommunication with FBI wasdifficult becauseof
thehighturnoveroftopIT managers (Gross, 2005). Communicationproblemsare
commononlargeIT projects.
BecausecomplexIT projectsofteninvolvelargeamountofanalysisand work, theproject
teamsare busyandtheexecutivemanagementseesnoprogress.IT projectmanagers
donotcommunicateprogressregularly becausethey believethatprogress willnot be
seen bytheexecutivemanagement (Glaser, 2004). InmanyIT projects, thereisnooneperson whohasanoverview ofthe wholeproject
(Gross, 2005).
It fails if it is not targeted:
Target Users (projectstakeholders)
Projectmanager
Projectteam Sponsor
Functionalmanagement
Customers
8/9/2019 Hha Pm Rech Power Point Format(1)
45/59
Keycommunicationskills
Effectivecommunicationisallaboutconveyingyourmessagestootherpeopleclearlyand
unambiguously.It'salsoaboutreceivinginformationthatothersaresendingtoyou, withas
littledistortionaspossible.
Establish eye contact
Be a good listener
Summarise andreflect
8/9/2019 Hha Pm Rech Power Point Format(1)
46/59
Conflictresolution
Therearefivemethods Confronting, Compromising, Smoothing, Forcing, and Avoiding.
Confronting
Confrontingisalsodescribedasproblemsolving, integrating, collaboratingorwin-winstyle.
Itinvolvestheconflictingpartiesmeetingface-to-faceandcollaboratingtoreachan
agreementthatsatifiestheconcernsofbothparties. Thisstyleinvolvesopenanddirectcommunication whichshouldleadthe waytosolvingtheproblem.
Smoothing
Smoothingisalsoreferredtoasaccommodatingorobligingstyle.Inthisapproach, the
areasofagreementareemphasizedandtheareasofdisagreementare
downplayed. Conflictsarenotalwaysresolvedinthesmoothingmode. A partymay
sacrificeit'sownconcernsorgoalsinordertosatisfytheconcernsorgoalsoftheotherparty.
8/9/2019 Hha Pm Rech Power Point Format(1)
47/59
Conflictresolution
Forcing
Forcingisalsoknownascompeting, controlling, ordominatingstyle. Forcingoccurs
whenonepartygoesalloutto winit'sposition whileignoringtheneedsandconcerns
oftheotherparty. Astheintesityofaconflictincreases, thetendencyforaforcedconflict
ismorelikely. Thisresultsina win-losesituation whereoneparty winsattheexpenseof
theotherparty.
Avoiding
Avoidingisalsodescribedas withdrawalstyle. Thisapproachisviewedaspostponing
anissueforlaterorwithdrawingfromthesituationaltogether.Itisregardedasa
temporarysolution becausetheproblemandconflictcontinuetoreoccuroverand
overagain.
8/9/2019 Hha Pm Rech Power Point Format(1)
48/59
Gettingpeopleonside
Researchersfoundprojectmanagersneedtoinspireothers, andsecuretheconfidence
andsupportofstakeholders.Leadersmustalso beableto:
* Developpeople, communicationsandinterpersonalskills
* Managestresseffectively
* Solveproblems
* Managetime.
Themostsuccessfulleadersalsoshow a willingnesstoconstantlyre-evaluatepast
experiencesinthecontextofnew ones.
TheHuman SideofProject Management:Leadership Skillsisavaluablereferencefor
people whoselectprojectleadersas wellasprojectmanagerslookingtofostertheir
peopleskills.
8/9/2019 Hha Pm Rech Power Point Format(1)
49/59
Motivatingandkeepingmoralehigh
Therearethreethingsrequiredtohaveamotivatedemployee:first, provideclear
ownershipofadefinedtask;second, ensurethepersonhasthe waysandmeanstodo
thetask;andfinally, follow-up withtimelyfeedbackandholdtheindividualaccountable
forresults.
8/9/2019 Hha Pm Rech Power Point Format(1)
50/59
Keepingmoralehigh
Praiseinpublic
Punishinprivate
8/9/2019 Hha Pm Rech Power Point Format(1)
51/59
Implementation & execution
Managing by Milestones
Projectsareoftenstressfulandhectic.Itishardtokeepfocusedon whatisimportant.It
isnormalonastressfulprojectforthe Project Managertohavethatglazedlookofthe
deercaughtintheheadlights. The best waytocope withthisistorelyonfundamental
principles, todefineachievableobjectives, andfocusonshort-termsuccesses.What
needsto bedone?Understandanddocumenttherequirements.How will wedoit?
Prepareareasonableplan. Assignstaffownershipoftasks. Makesuretheyhavegood
taskdefinitionandthe waysandmeanstoaccomplishthe work. The bestfeedbackissuccess, sostructureyourprojectto beanendlessseriesoflittle
successes. Onachallengingproject, managing bymini-milestonesistheonly wayto
keepthingsmoving. Youcouldhaveasuccesseveryfew days. Thencelebrateand
moveon. Mini-milestonescanleadtoeventualprojectsuccessiftheyarechosen well.
Thismeansthateverysignificanttask will bestructuredasamini-milestone withcriteria
fordetermining whenitisdone.
Forprojectstosucceed, thegoalsneedto be welldefinedandclearlycommunicatedto
theprojectteam.Ifdefinitionandcommunicationdonotoccur, successfulprojectcompletion becomesarandomstrokeofluck (theoddsofwhichareakinto winningthe
lottery). Effortengaged withpoorlydefinedtargetsisfutileand, consciouslyornot, the
wholeprojectteam willsensethis. Anincomprehensibleorunachievablegoallowers
moraleandkillsenthusiasmandmotivation. This, inturn, affectsthequalityofthe work
andfurtherlowerschancesofsuccess.
8/9/2019 Hha Pm Rech Power Point Format(1)
52/59
Trackingtheproject
http://
www.projectkickstart.com/downloads
/prxdownload.cfm
8/9/2019 Hha Pm Rech Power Point Format(1)
53/59
Handlingrequestsforchange
YouneedtoformallyrecordallchangesrequestedIdentifythe businessdrivers behind
eachchange;listthecostsand benefitsofadoptingthechange;describetheimpact
ofapprovingthechangeandrankthechangeurgency.
8/9/2019 Hha Pm Rech Power Point Format(1)
54/59
Closureofproject
Project Closure Phase isthelastphaseofthe ProjectLife Cycle. Thecommencement
ofthe Project Closure Phaseisdetermined bythecompletionofall Project Objectives
andacceptanceoftheendproduct bythecustomer.
Project Closureincludesthefollowingtasks:
Releaseoftheresources, bothstaffandnon-staff, andtheirredistributionand
reallocationtootherprojects, ifneeded.
Closureofanyfinancialissueslikelabour, contractetc.
Collectionand CompletionofAll Project Records.
ArchivingofAll Project Records.
DocumentingtheIssuesfacedinthe Projectandtheirresolution. Thishelpsother
projectstoplanforsuchtypeofissuesinthe ProjectInitiation Phaseitself.
RecordingLessonsLearned andconductingasession withtheProject Team onthe
same. Thishelpsintheproductivityimprovementoftheteamandhelpsidentifythedos
anddontsofthe Project. Celebratethe Project Completion.Itspartytimefolks!!!
Downloadchecklist -http://www.gantthead.com/JPACE/endPages.cfm?ID=320
8/9/2019 Hha Pm Rech Power Point Format(1)
55/59
Measuringresults
Thereisgreatvalueinidentifying, quantifying, qualifyingandjustifyingasetofreal,
believable, substantiveandpracticalperformancemeasures. Thesemeasuresanddata
collectiontechniquesserveasindicatorsoforganizationalorprojectperformance. Your
criteriaforselectingeffectivemeasuresisimportant.Whatisyourmeasurement
strategy? Doyouhaveone?
POE Performance Measurement
POE Process Measurement
8/9/2019 Hha Pm Rech Power Point Format(1)
56/59
Capturingresults
POE Performance Measurement
Comparisonofperformanceagainstoriginaltargetsorappropriate benchmarks
Managementoftheprocess
Qualityofthereportandactionplans
Degreeto whichtherecommendationsandactionplans wereimplemented.
POE Process Measurement
Thesuccessofa POE may bemeasured byhow effectivelytheprocess wasmanaged.
Thisassessmentshouldinclude:
Adequacyoftheconsultations
Appropriatenessofdatacollectioninstruments Durationoftheevaluation
Disruptiontousers
Costofthestudy.
8/9/2019 Hha Pm Rech Power Point Format(1)
57/59
Project Managementvideosummary
http://www.youtube.com/watch?v=GcR-wpSzr4Y
8/9/2019 Hha Pm Rech Power Point Format(1)
58/59
Project Managementsummary
Do...
Plan your project
Make sure you know what is expected of you
Communicate with your employer!
Dont...
Get too focused on process/tools focus onthe result
Put off difficult bits or deadlines
Lose sight of the overall aim of the project
8/9/2019 Hha Pm Rech Power Point Format(1)
59/59
Thankyou