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Page 1: Holiday Shopping Tactics-Lisa Raehsler-SES Chicago

Holiday Shopping TacticsRetargeting Ideas to Boost Sales for Holiday PPC

Lisa RaehslerSEM Strategy Consultant

October 20, 2010

Page 2: Holiday Shopping Tactics-Lisa Raehsler-SES Chicago

@lisarocksSEM

About Me

• PPC search marketing focusing on

–Ecommerce

–Retargeting

• Managed over 30 PPC accounts at agencies/client side

• Active volunteer MIMA

• Learn more: linkedin.com/in/lisarockssem

Page 3: Holiday Shopping Tactics-Lisa Raehsler-SES Chicago

@lisarocksSEM

About Me

Page 4: Holiday Shopping Tactics-Lisa Raehsler-SES Chicago

@lisarocksSEM

Holiday Stats

• 58% of consumers likely to purchasegifts online this year

• Consumers say they'll use theInternet MORE to research theirpurchases

• 79% who reach you site through abrand search are just browsing orresearching a purchase for a laterdate

Page 5: Holiday Shopping Tactics-Lisa Raehsler-SES Chicago

@lisarocksSEM

Retargeting

Retargeting = Reconnect

Reconnect with people who have visited your siteand bring them back to purchase

Page 6: Holiday Shopping Tactics-Lisa Raehsler-SES Chicago

@lisarocksSEM

For Example…

1. Visitor reachesyour site

2. Leaves withoutconverting

3. Served ad on adifferent site

4. Return to yoursite to convert

Page 7: Holiday Shopping Tactics-Lisa Raehsler-SES Chicago

@lisarocksSEM

How Retargeting Works

1. Advertiser select network

2. Advertiser embeds code on site

3. Visitor is cookied

4. Ads served to the visitor withinthe network

Page 8: Holiday Shopping Tactics-Lisa Raehsler-SES Chicago

@lisarocksSEM

Getting Started Today: 3 Tips

Abandoned Cart ReachLoyalty

Page 9: Holiday Shopping Tactics-Lisa Raehsler-SES Chicago

@lisarocksSEM

Shopping Cart Abandons

• Reaches people who added productto the cart, but didn’t convert

• Tag the shopping cart pages only

• Message:

• Gentle reminder to revisit your store tocomplete the purchase.

• Reinforce your offers:• "free shipping"

• Holiday gift products

• Discounts

Abandoned Cart

Page 10: Holiday Shopping Tactics-Lisa Raehsler-SES Chicago

@lisarocksSEM

Loyalty

• Reaches customers who completed atransaction on your site

• Tag the confirmation page only

• Message:

• Cross-sell or up-sell to recentpurchasers

• you'll need to understand yourcustomer behavior and their repeatpurchase patterns to design the mosteffective "loyalty" campaign.

Loyalty

Page 11: Holiday Shopping Tactics-Lisa Raehsler-SES Chicago

@lisarocksSEM

Expand Reach

• Roll out to multiple retargeting networks

• Use display and text retargeting ads

• Reach your audience wherever theyare on the web

Reach

Page 12: Holiday Shopping Tactics-Lisa Raehsler-SES Chicago

@lisarocksSEM

Final Thoughts…

• Power of Multiple Re-Connections

• Touchpoints

• Brand Top of Mind

• Offers = Compel to Convert

Page 13: Holiday Shopping Tactics-Lisa Raehsler-SES Chicago

@lisarocksSEM

Thank You!

Contact:

Lisa Raehsler

SEM Strategy Consultant

Certified Google Advertising Professional

[email protected]

@lisarocksSEM

blog: onlinemarketingmavens.com

Page 14: Holiday Shopping Tactics-Lisa Raehsler-SES Chicago

@lisarocksSEM

Resources

Yahoo Retargeting (display banners)

http://advertising.yahoo.com/media-kit/retargeting.html

Google Remarketing (text + display banners)

www.google.com/ads/innovations/remarketing.html

http://www.youtube.com/watch?v=ZmusXoLqXbk

Fetchback Retargeting (display banners)

http://www.fetchback.com/retargeting.html


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