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Hospital Angkatan Tentera Terendak
Total Hospital Information System: A Proposal
14 Sept 2005
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solutions protocolsolutions protocol1
EXECUTIVE SUMMARY
1. Solutions Protocol, a subsidiary of SPK, is the leading hospitalinformation solution provider in Malaysia with a proven track
record
2. Solutions Protocol will provide a state of the art healthcare
solution for Hospital Angkatan Tentera Terendak
3. Selection of Solutions Protocol will ensure
MOD will benefit from our experience
A long-term risk-free solution
Compliance with standards developed by MOH
MOD will receive an advanced technological solution
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solutions protocolsolutions protocol2
EXECUTIVE SUMMARY
1. Solutions Protocol, a subsidiary of SPK, is the leading hospitalinformation solution provider in Malaysia with a proven track
record
2. Solutions Protocol will provide a state of the art healthcare
solution for Hospital Angkatan Tentera Terendak
3. Selection of Solutions Protocol will ensure
MOD will benefit from our experience
A long-term risk-free solution
Compliance with standards developed by MOH
MOD will receive an advanced technological solution
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Solutions Protocol, a subsidiary of SPK, is the leading hospitalinformation solution provider in Malaysia with a proven trackrecord
Contract : Package 1 (13 Hospitals), Package 2 (10Contract : Package 1 (13 Hospitals), Package 2 (10
Hospitals), HospitalHospitals), Hospital PandanPandan and Hospitaland Hospital AngkatanAngkatan
TenteraTentera LumutLumut
Fully operational: HospitalFully operational: Hospital KepalaKepala Batas and HospitalBatas and Hospital
LahadLahad DatuDatu
Just gone live: HospitalJust gone live: Hospital AngkatanAngkatan TenteraTentera LumutLumut
Implementation in advanced state: HospitalImplementation in advanced state: Hospital PandanPandan andand
HospitalHospital SerdangSerdang
Infrastructure laid: 20 other hospitalsInfrastructure laid: 20 other hospitals
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Brief Profile ofSPK Group
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SHARIKAT PERMODALAN KEBANGSAAN BERHAD
Incorporated in 1961
100% Bumiputra-owned Company
Approximately 5,500 Shareholders
Net tangible assets as at 31 Dec
2004 of RM283 million
3 Core Businesses
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Current Projects : over RM 2 billion
Technology Construction Homes
Design, installation and
maintenance of Hospital
Information and
Communication
Technology (HICT) in
14 hospitals
Pilot trial with Tenaga
of our remote meter
reading solution
Government Quarters at
Jalan Duta, KL
Access Road toGovernment Quarters at
Jalan Duta, KL
Temerloh Hospital, Pahang
Sabah East-West Grid
Interconnection Project
(JV with TTSB)
Undertaking 5
developments:
Bandar Amanjaya,Sungai Petani, Kedah
(7,000 acres)
Bandar Menjalara, KL
(600 acres)
Cahaya, Klang Valley
(500 acres)
Yahya Awal, Johor
Bahru (15 acres)
SPK GROUP PROFILE
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Panoramic View
CONSTRUCTION - Temerloh Hospital, PahangPlan, design, construct, equip, commission and maintain 498-bedded
hospital, 7 blocks of residential apartments, quarters and hostels
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CONSTRUCTION - Government Quarters at Jalan Duta, KL
Panoramic View
East View
Phase 1 was handedover in December
2003, 5 monthsahead of schedule
Plan, design, construct and commission 10 blocks of government
quarters consisting of 856 residential units with amenities
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North Viewof Bridge
East View ofBridge
Road 1
Road 2Ramp
CONSTRUCTION - Access Road at Jalan Duta, KLDesign and construct 3.4 km 2-lane dual carriageway and interchanges
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Menara Menjalara (swimmingpool)
Menara Menjalara
HOMES Bandar Menjalara, Kuala Lumpur
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2 Storey Terrace House(JV with Suncity)
2 1/2 Storey TerraceHouse with 2 master
bedrooms(JV with Suncity)
HOMES Bandar Menjalara, Kuala Lumpur
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Bungalow - Trellis
Tulip
HOMES Amanjaya, Sungai Petani, Kedah
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EXECUTIVE SUMMARY
1. Solutions Protocol, a subsidiary of SPK, is the leading hospitalinformation solution provider in Malaysia with a proven track
record
2. Solutions Protocol will provide a state of the art healthcare
solution for Hospital Angkatan Tentera Terendak
3. Selection of Solutions Protocol will ensure
MOD will benefit from our experience
A long-term risk-free solution
Compliance with standards developed by MOH
MOD will receive an advanced technological solution
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solutions protocolsolutions protocol
Service Number concept
Multi service record tracking
Dependants eligibility criterion
Periodic checkups
Public / Potential Employee / POW categories
Service termination
Multi Hospital and Clinic environment (including forwardlocations)
Solutions Protocol will provide a state of the art healthcaresolution for Hospital Angkatan Tentera Terendak
Healthcare in Defense is different
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Laboratory
Information System
(LIS)
RadiologyInformation System
(RIS)
PharmacyInformation System
(PIS)
Critical Care
Information System
(CCIS)
PatientPatient
ManagementManagement
OrderOrder
ManagementManagement
Common System ApplicationsCommon System Applications
e.g. Operations, Securities, etc.e.g. Operations, Securities, etc.
ResourceResource
SchedulingSchedulingDocumentDocument
ManagementManagement
HOSPITALINFORMATION SYSTEM
(HIS)
HOSPITALINFORMATION SYSTEM
(HIS)
Picture
Archiving
&
CommunicationSystem
(PACS)
FINANCIAL INFORMATION SYSTEM ADMINISTRATIVE SYSTEMS
General
Ledger
Billing
&
A/R
Fixed
Assets
Accounts
Payable
Human
Resources
Materials
Management
Payroll
S
T
A
N
D
A
R
D
S
ELECTRONIC MEDICAL RECORDELECTRONIC MEDICAL RECORD
Front End Viewer
ELECTRONIC MEDICAL
RECORD (EMR)
ELECTRONIC MEDICAL
RECORD (EMR)Laboratory
Information System
(LIS)
RadiologyInformation System
(RIS)
PharmacyInformation System
(PIS)
Critical Care
Information System
(CCIS)
PatientPatient
ManagementManagement
OrderOrder
ManagementManagement
Common System ApplicationsCommon System Applications
e.g. Operations, Securities, etc.e.g. Operations, Securities, etc.
ResourceResource
SchedulingSchedulingDocumentDocument
ManagementManagement
ResourceResource
SchedulingSchedulingDocumentDocument
ManagementManagement
HOSPITALINFORMATION SYSTEM
(HIS)
HOSPITALINFORMATION SYSTEM
(HIS)
Picture
Archiving
&
CommunicationSystem
(PACS)
FINANCIAL INFORMATION SYSTEM ADMINISTRATIVE SYSTEMS
General
Ledger
Billing
&
A/R
Fixed
Assets
Accounts
Payable
Human
Resources
Materials
Management
Payroll
S
T
A
N
D
A
R
D
S
ELECTRONIC MEDICAL RECORDELECTRONIC MEDICAL RECORD
Front End Viewer
ELECTRONIC MEDICAL
RECORD (EMR)
ELECTRONIC MEDICAL
RECORD (EMR)
Solutions Protocol will provide a state of the art healthcaresolution for Hospital Angkatan Tentera Terendak
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Solutions Protocol has a proven comprehensivemethodology for successful implementation
Project
Team
Assigned
Project
Kick off
Current
State
Analysis
Design
Future
State
Database
Design &
Build
Unit &
System
Test
Integration
Test
Go
LiveandO
peration
TESTTEST
TRAININGTRAINING
PLANPLAN DESIGNDESIGN BUILDBUILD
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Solutions Protocol can complete the project within6 months of site possession
Timeline
IT CPC
Design ITArchitecture
SoftwareDevelopment
HospitalAngkatan
TenteraTerendak
6 months
Hardware andSystem
Infrastructure
Approval ofsystem &
functionality byMOD
Consultancy& Training
Physical installing hardware
SystemIntegration
Software installation& testing
User Training
Business Process Re-engineering
Software Development
Cabling for ITnetwork
Trunking &Conduit
6 MONTHS
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EXECUTIVE SUMMARY
1. Solutions Protocol, a subsidiary of SPK, is the leading hospitalinformation solution provider in Malaysia with a proven track
record
2. Solutions Protocol will provide a state of the art healthcare
solution for Hospital Angkatan Tentera Terendak
3. Selection of Solutions Protocol will ensure
MOD will benefit from our experience
A long-term risk-free solution
Compliance with standards developed by MOH
MOD will receive an advanced technological solution
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solutions protocolsolutions protocol
Solutions Protocol will provide an experienced teamto work together with MOD personnel
Project Leader
BPRNor Faizah
ProjectManagerMohd Aizar
Head of Project /Core Team HATT
Audit
VerificationConsultant
ProjectManagementOffice (PMO)
SystemIntegrator,Supplier &
Vendor
Project LeaderTrainingHaridas
HATTUser
Project LeaderApplication
Dr Syed
Project DirectorSahudin Mohamad Amin
Project Leader
SystemsAminuddin
HATTCore Team
Member
HICT ProjectHICT ProjectSponsor / SteeringSponsor / Steering
CommitteeCommittee
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Selection of Solutions Protocol will ensureMOD will benefit from our experience
MOH Hospitals
HAT Lumut
MOD installations in other countries
Knowledge of developments in DoD and VA
Largest and most experienced local team withreputable international partners
S l ti f S l ti P t l ill
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g
Total
-IHIS + Radiology + PACS
+ Administration +
Financial + Inventory +Personnel Management +
DDS + Case Mix, etc
LEVEL OF COMPLEXITYLEVEL OF COMPLEXITY
RE
LATIVE
CO
STS
RE
LATIVE
CO
STS Intermediate
- integration of
BHIS + Laboratory
+ Pharmacy
Information SystemsBasic
- Patient Management
System & ClinicalInformation System
Selection of Solutions Protocol will ensurelongterm risk-free solution as application ismodular and upgradeable to meet your future
requirements
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S l ti f S l ti P t l ill
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Work with MOH hasprovided SP the insidetrack in access to national
code sets and standards
National standards arebased on international
standards (HL7, ICD, ICD-10-PCS, SNOMED CT, ATC)
Integration with decision
support modules andincorporation of solutionsfrom other vendors assuredbased on track record
Selection of Solutions Protocol will ensurecompliance with standards developed with MOH
Domain Standards
Business Functional Model & BPR
Standard Operating Procedure
Clinical Care PathwaysNaming Convention / Vocabulary
Data Sets and Code Sets
Health Data Dictionary
Facility Code Standards
National Drug Database
Technical Standards
Messaging Standards
Security Standards
Database Schema Standards
Network Design Standards
System Architecture Standards
Others
Technical Standards
Messaging Standards
Security Standards
Database Schema Standards
Network Design Standards
System Architecture Standards
Others
Selection of Solutions Protocol will ensure MOD will
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Selection of Solutions Protocol will ensure MOD willreceive an advanced technological solution
1. Compatibility with the national Lifetime Health Record projectand with myKad and e-Government
2. Web-enabled anytime, anywhere access
3. Better patient safety and better health outcomes
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Will integrate with national LHR (SPs application nowincorporates a LHR data repository feature which exceeds data
set of national LHR) and future Healthcare Financing Scheme
Integrated with myKad for patient registration and future healthcomponent of myKad and myKid
Integrates with e-government human resource module, e-procurement module and e-billing module (AG)
A complete e-Health solution can be delivered to HospitalAngkatan Tentera Terendak
Compatibility with the national Lifetime HealthRecord (LHR) and with myKad and e-Government
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SOCSO
EPF
LHR
HOSPITAL& CLINIC
INFORMATIONSYSTEMS
HEALTHCAREPLANNING &FINANCINGSYSTEMS
CASEMIX
HEALTHFACILITY
DATA
REPOSITORY
GDS
MyKad
HMIS
LHR lifetime health recordGDS group data servicesHMIS health
managementinformation system
SOCSO social security orgEPF employees provident
fund
DECISIONSUPPORT
SYSTEMS
CONTINUINGPROFESSIONAL
DEVELOPMENT
Selection of Solutions Protocol will ensure MOD will receive an
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Selection of Solutions Protocol will ensure MOD will receive anadvanced technological solution
1. Compatibility with the national Lifetime Health Record projectand with myKad and e-Government
2. Web-enabled anytime, anywhere access
3. Better patient safety and better health outcomes throughevidence-based medicine and intelligent systems
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Selection of Solutions Protocol will ensure MOD will receive an
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Selection of Solutions Protocol will ensure MOD will receive anadvanced technological solution
1. Compatibility with the national Lifetime Health Record projectand with myKad and e-Government
2. Web-enabled anytime, anywhere access
3. Better patient safety and better health outcomes throughevidence-based medicine and intelligent systems
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1. Patient Safety and Health Outcomes are the new drivers forhospital information systems
2. These are designed into the system through
Alerts and reminders
Order sets, templates and access to CPGs
Critical pathways
3. These are optionally enhanced with solutions from ourpartners e.g.
Pharmacy databases from First Data Bank
Clinical pathways from Zynx Health
Better patient safety and better health outcomes throughevidence-based medicine and intelligent systems
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1999 Institute of Medicine Report
0
10,000
20,000
30,000
40,000
50,000
60,00070,000
80,000
Deaths/year
Medical error Traffic Breast cancer AIDS
$9 billion in annual costs
C t i d Ph i i O d E t R d
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Computerized Physician Order Entry Reduces:
z Serious medication errors
z Prescribing errors
z Transcription errors
z Dispensing errors
z Administration errors
z Preventable ADEs
z Non-intercepted potential ADEs
55%
19%
84%
68%
59%
17%
84%
Bates DW. JAMA 1998;280:1311-16
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Thank You
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Thank You
solutions protocolsolutions protocol